TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED AFTER THE RECALL WAS DONE, THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) AND HAD THE RECALL REMEDY PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AFTER THE RECALL REPAIR AND EACH TIME THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THAT THE SHIFT MOTOR AND CONTROL MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,200. UPDATED 05/12/2014*LJ UPDATED 05/15/14 *TR
2005 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
AM ON 4TH NEW BATTERY. WHEN CAR SITS FOR A SHORT TIME, SAY 3-5 DAYS, BATTERY DISCHARGES AND DIES. GAUGES AND LIGHTS FLASH ON AND OFF WHEN ATTEMPTING A CHARGE. ONE TIME WAS LOCKED OUT OF CAR AS ENTRY FOB WOULD NOT UNLOCK HAD TO BREAK INTO CAR SINCE NO POWER TO CAR TO OPEN OR OPERATE LOCKS. HAVE HAD VEHICLE TOWED TWICE TO DEALER, EACH TIME NOTHING FOUND WRONG, BUT NEW BATTERY INSTALLED TWICE UNDER CURRENT WARRANTY AFTER NEW INTERSTATE BATTERY (9 MONTHS OLD) SUPPOSEDLY WAS DEAD, INTERSTATE REFUNDED ALL MONIES. THIS HAPPENS EACH TIME THE CAR SITS. I HAVE LEFT IT AT THE DEALER AND THEY CAN NOT REPLICATE THE ACTION OR SYMPTOMS. THEY RETURN THE CAR UNTIL I GET STUCK SOMEWHERE WITH A DEAD BATTERY. HAVE HAD MANY ISSUES WITH THE ROOF SKYLITE DRAINS OVERFLOWING INTO THE CAR EVEN AFTER IT WAS REPAIRED. QUESTIONED IF THE INTAKE OF WATER MAY BE A SYMPTOM OF THE OTHER BATTERY PROBLEM. RESPONSE FROM DEALER WAS NO. I WOULD LIKE TO GET THE CAR TO WORK NORMALLY AGAIN. ALL MAINTENANCE HAS BEEN PERFORMED TIMELY ON VEHICLE SINCE PURCHASE AND NO ACCIDENTS. *TR
RECALL WAS SUPPOSEDLY TAKEN CARE OF ON 2/28/2014. BUT ON 3/05/2014 AROUND 530PM ON THE PARKWAY GOING HOME FROM WORK MY JEEP STARTED TO HESITANT AND THEN AN EXIT AWAY MY SLIPPERY INDICATION LIGHT CAME ON AND IT MADE ME NERVOUS SO WHEN I GOT HOME I CALLED THE JEEP CHRYSLER DEALERSHIP AND THEY TOLD ME THE SERVICE DEPARTMENT WAS CLOSED SO I CALLED THE NEXT DAY AND LET THEM KNOW WHAT HAPPEN AND THE RECEPTIONIST SAID SOMEONE WOULD CALL ME BACK. THAT WAS ABOUT 8 AM THEN I CALLED MY JOB TO LET THEM KNOW I'D BE LATE. IT WAS GOING ON ALMOST 10AM NO ONE CALLED SO I CALLED THEM AGAIN AND THEY TOLD ME SOMEONE WILL CALL SO I WENT TO THE DEALERSHIP AND WAITED FOR ABOUT 20 MINUTES AND THEN WAS TOLD THEY COULDN'T LOOK AT MY CAR UNTIL MONDAY OR TUESDAY. I'M VERY UPSET BECAUSE I USE MY CAR TO GET BACK AND FORTH TO WORK AND I'M GOING TO MISS NOW 3 DAYS BECAUSE OF IT AND THEY WOULDNT EVEN GIVE ME A RENTAL SO I WOULDN'T MISS WORK. THE ABS LIGHT CAME ON AND WON'T GO OFF AS WELL AS THE SLIPPERY INDICATION LIGHT. HOW AM I GOING TO GET BACK AND FORTH TO WORK NEXT WEEK? HELP! *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
ALL FOUR INTERIOR DOOR HANDLES ARE FALLING APART. ONE DOOR HANDLE IS COMPLETELY INOPERABLE AND AS SUCH THE PASSENGER IS UNABLE TO OPEN THE DOOR FROM THE INSIDE. THIS PRESENTS A HUGE SAFETY ISSUE. THE DRIVER'S DOOR HANDLE IS BARELY HANGING ON AND I FEAR THAT SOON I WILL NOT BE ABLE TO OPEN MY DOOR FROM THE INSIDE ANYMORE. CHRYSLER HAS YET TO ISSUE A RECALL ON THIS VERY DEFECTIVE PRODUCT. PLEASE PRESSURE CHRYSLER TO ISSUE A RECALL TO ADDRESS THIS ISSUE. THE COST TO REPLACE THE DOOR PANELS FOR ALL FOUR DOORS IS OVER $2,000. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE . THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ALL 2 HANDLE'S ARE BROKEN AND 2 ARE CRACKED THIS IS A DANGEROUS TO GET OUT OF THE CAR IF THEIR IS A ACCIDENT. I CALLED THE DEALER AND HE SAID THE COST IS ON ME I DO NOT HAVE THAT KIND OF MONEY. AND I AM NOT ALONG I SEE AT YOUTUBE WHEN I WAS LOOKING HOW TO FIX THE DOOR, BUT WHEN I SEEN THIS HTTPS://WWW.YOUTUBE.COM/WATCH?V=QSFRZ7CIBKY I SAID, WHAT! I NEED YOUR HELP! *TR
DOOR HANDLE ON 2005 JEEP GRAND CHEROKEE LAREDO SEEMS TO BE READY TO BREAK ON DRIVER DOOR. I CAN SEE A SORT OF PIN CRACKING THROUGH THE DOOR ITSELF. THIS IS A SAFETY ISSUE THAT NEEDS TO BE FIXED IMMEDIATELY. NOTIFIED JEEP DEALER IN CONCORD, NC AND I WAS TOLD THAT I WOULD HAVE TO BUY A NEW DOOR PANEL ASSEMBLY TO FIX THIS AS IT IS NOT UNDER WARRANTY. *TR
THE CHILD SAFETY LOCK ON THE DRIVERS SIDE REAR DOOR KEEPS MOVING TO UNLOCKED, MAKING THIS A SAFETY ISSUE BECAUSE A CHILD COULD OPEN THE DOOR FROM THE INSIDE WHILE THE CAR IS IN MOTION. *TR
HORN BLOWS FOR NO REASON , AT ANY TIME . BLOWS WHEN DRIVE A 60 MILES AN HOUR , JUST SETTING IN DRIVEWAY . HAVE TAKEN IT TO DEALER , STILL HAVE SAME PROBLEM . IT'S A SAFETY PROBLEM , BECAUSE PEOPLE THINK I AM BLOWING AT THEM AND MAD AND WONT FIGHT . NEED A FIX FOR THIS PROBLEM . *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT INTO NEUTRAL INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ACTUATOR WIRING HARNESS WAS REPLACED AND THE FINAL DRIVE CONTROL WAS UPDATED. HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 109,000.
I WENT TO CHANGE THE OIL AND NOTICED ONLY 2 QUARTS WERE DRAINED FROM THE ENGINE INSTEAD OF 5. I USE MOBILE1 FULLY SYNTHETIC MOTOR OIL AND SINCE THEN IM AVERAGING LOSING A QUART OF OIL A MONTH. THE OIL LIGHT DOES NOT COME ON, WHEN IT GETS LOW, I JUST NOTICED THE ENGINE WAS KNOCKING. I SEARCHED FOR ANSWERS ONLINE AND FOUND OUT THAT THIS HAPPENS ON ALL 3.7 LT ENGINES AROUND 75,000 MILES CHRYSLER MAKES. WHY IS THERE NO RECALL? *TR
THE PLASTIC INTERIOR DOOR PANELS ARE BREAKING AT THE DOOR HANDLES. WHEN THE CRACKS PROCEED FAR ENOUGH THE INTERIOR DOOR HANDLES BREAK OFF TRAPPING OCCUPANTS INSIDE. ALL FOUR DOORS ARE BROKEN, THE DRIVER'S DOOR LEAST OF ALL. IT IS NOT A WEAR AND TEAR ISSUE BUT A REAL SAFETY CONCERN. *TR
CHECKING TO SEE IF MY VEHICLE HAS A RECALL. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN SHIFTING TO THE FOUR WHEEL DRIVE LOW POSITION THE FOUR WHEEL DRIVE MAINTENANCE SERVICE LIGHT ILLUMINATED. THE CONTACT HAD NOT EXPERIENCED A SAFETY INCIDENT RELATED TO THE DEFECT. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 109,000.
I WENT TO OPEN MY DRIVER'S DOOR THIS MORNING AND IT WOULDN'T OPEN, HAD TO OPEN IT FROM THE INSIDE. AFTER OPEN THE DOOR WOULD NOT SHUT AND LATCH. THE PLASTIC ON THE INSIDE OF THE DOOR HANDLE IS CRACKED AND BAD. COMMON PROBLEM, CHRYSLER GROUP SHOULD RECALL THIS IS A SAFETY ISSUE AMONG MANY GRAND CHEROKEES. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) AND HAD THE RECALL REMEDY PERFORMED ON THE VEHICLE HOWEVER, THE TRANSFER CASE ACTUATOR FAILED SHORTLY AFTER THE REPAIR. AS A RESULT, THE VEHICLE WOULD NOT ENGAGE IN FOUR-WHEEL DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
I HAVE A 2005 JEEP GRAND CHEROKEE, TOOK IN IN MY DEALER IN AUG, 2013 FOR A SAFETY RECALL (N23). FIRST TIME I TRIED TO SHIFT IT INTO NEUTRAL, IT FLASHED A "SERVICE 4WD SYSTEM", AND WOULD NOT SHIFT INTO EITHER NEUTRAL OR 4LOW. JEEP FORUM, WITH 70 PAGES AND HUNDREDS OF COMMENTS ON THIS PROBLEM, LOOKS LIKE THE RECALL SOFTWARE UPDATE IS THE PROBLEM AND CHRYSLER HAS NOT YET OWNED UP THE ISSUE. MEANWHILE, I CANNOT USE MY VEHICLE AS INTENDED. MY DEALER SAYS I NEED A $500 PART, BUT OTHERS HAVE HAD THAT REPLACED AND STILL HAVE THE SAME PROBLEM. THERE ARE ABOUT 2,000 TRANSFER CASE ACTUATOR MOTORS ON BACK ORDER TO CORRECT THIS PROBLEM; HOWEVER, MANY WHO HAVE HAD THIS PART REPLACED STILL HAVE THE SAME PROBLEM. THE NEW PART IS NOT FIXING THE ISSUE, JEEP NEEDS TO REPLACE THE FINAL DRIVE CONTROL MODULE AND THE TRANSFER CASE ACTUATOR MOTOR. *TR
2005 JEEP GRAND CHEROKEE ELECTRICAL ISSUE OBSERVED ON VARIOUS OCCASIONS SINCE TAKING OWNERSHIP OF THE VEHICLE. WHILE DRIVING ALL LIGHTS AND WARNING INDICATORS WILL COME ON AT ONCE. THE GAUGES WILL FLUCTUATE SPORADICALLY. THE ENTIRE DASH WILL BEGIN TO FLICKER ON AND OFF. THIS ALSO INVOLVES THE HEADLIGHTS. THE HEADLIGHTS WILL FLICKER ON AND OFF WHILE DRIVING CORRESPONDING TO THE FLICKERING OF THE DASH. EXTENDED WARRANTY WAS PURCHASED WITH THIS VEHICLE. TOOK IT BACK TO THE DEALERSHIP. TECH DROVE IT FOR A WEEK AND SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. WAS TOLD TO "KEEP AN EYE ON IT". ISSUE HAS CONTINUED. BUT DEALERSHIP UNABLE TO DO ANYTHING IF PROBLEM CAN'T BE DUPLICATED WHEN THEY HAVE IT. VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE! *TR
TL* THE CONTACT OWNS A 2005 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR
THE MIDDLE BACK SEAT BELT STRAP LOCATED IN THE REAR SEAT IS LOCKED TIGHTLY IN PLACE & CANNOT BE LOOSEN TO USE PROPERLY FOR ANYONE SEATING IN THE MIDDLE REAR SEAT. THERE IS NO CODE TO DEACTIVATE THIS PROBLEM FOR I HAVE RESEARCHED ONLINE & CALLED THE JEEP DEALERSHIP TO RESOLVE THIS ISSUE WITHOUT THE COSTLY EXPENSE. TO EASILY RESOLVE THIS ISSUE, IS TO JUST CUT THE SEAT BELT STRAP OR TAKE OUT THE ENTIRE REAR SEAT WHICH IS A BIG TIME-CONSUMING MESS TO TAKE OUT & PUT BACK IN PLACE JUST TO LOOSEN THE STRAP AS I READ ONLINE. TO HAVE THE DEALERSHIP DO THE WORK WOULD BE PUTTING OUT MORE $$$$ FOR THE SAME THING AS DOING IT YOURSELF. THIS IS A BIG PROBLEM FOR THE MIDDLE REAR SEAT BELT IN THE GRAND CHEROKEE AS I HAVE READ ONLINE & NOTHING IS BEING DONE TO CORRECT THIS. NO ONE CAN SIT IN THE MIDDLE WITHOUT A SEAT BELT BY LAW. I HAVE 4 GRANDKIDS THAT I TAKE TO SWIM LESSONS OR VISITS AT THE SAME TIME & IF I KNOT IN ANOTHER SEAT BELT STRAPS TO THE JEEP SEAT BELTS THAT IS STILL TAKING A RISKY CHANCE OF ENDANGERING THEIR LIVES BY DOING THIS OR GETTING A TICKET FOR IMPROPER SEAT BELT USAGE. *TR
AFTER THE DEALER PERFORMED THE N23 FIRMWARE UPDATE ON THE TRANSMISSION TO KEEP THE JEEP FROM IN VOLUNTEERING TO SHIFT INTO NEUTRAL, WE CANNOT SHIFT THE TRANSFER CASE INTO NEUTRAL OR 4 WHEEL LOW WITHOUT BANGING ON THE ACTUATOR MOTOR, PART # 5143786AA. THIS "FIX" IS NOT SUCCESSFUL NOW. THE JEEP RECOMMENDED FIX SEEMS TO BE TO REPLACE THAT PART BUT IT'S BACK ORDERED BY !,700 UNITS. WE NEED TO BE ABLE TO TOW OUR JEEP BEHIND OUR MOTORHOME IN LATE FEBURARY BACK TO WASHINGTON FROM AZ AND THIS CANNOT BE DONE W/O REPLACING THAT PART WHICH IS NOT AVAILABLE. WE HAVE CONTACTED JEEP CUSTOMER SERVICE AND THEY HAVE ASSIGNED A CASE MANAGER. NOT CLEAR WHAT WILL HAPPEN NEXT. *TR
DEALER SHIP DID THE N23 RECALL FOR NHTSA ID# 13V175000. SINCE RECALL PROCEDURE WAS DONE, TRANSFER CASE WON'T OPERATE PROPERLY. CANNOT SHIFT INTO 4-LOW OR SHIFT TRANSFER CASE INTO NEUTRAL FOR TOWING BEHIND ANOTHER VEHICLE. NO SATISFACTION FROM CHRYSLER TO REPAIR THE DAMAGE DONE BY THE RECALL. VEHICLE CANNOT OPERATE PROPERLY IN OFF ROAD OR INCLEMENT WEATHER SITUATIONS. *TR
CHRYSLER SENT OUT A LETTER FOR THE N23 RECALL. I HAD THE RECALL PERFORMED AND NOW HAVE NO 4WD LOW AS WELL AS MANY OTHERS. THE LOCAL DEALERSHIP HAS TRIED REPLACING MY ACTUATOR TWICE KNOWING THAT THE RECALL HAD MESSED IT UP. SOMEONE NEEDS TO STAND UP AT CHRYSLER AND FIGURE THIS OUT. THERE ARE MANY OF US WITH THIS PROBLEM. MOST MIGHT NOT EVEN KNOW BC THEY PROBABLY DO NOT USE THEIR 4WD LOW. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL ALL ILLUMINATED SIMULTANEOUSLY. THE DEALER HAD PREVIOUSLY REPLACED THE COMPUTER CONTROL MODULE AND THE IGNITION SWITCH BUT THE FAILURE RECURRED. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE CLOCK SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 98,000.
I TOOK MY 2005 JEEP GRAND CHEROKEE IN FOR THE N23 RECALL IN OCTOBER 2013 AND ALL SEEMED GOOD. ON 11/14/13 I ATTEMPTED TO USE MY 4WD LO AND I RECEIVED A MESSAGE SERVICE 4WD. AFTER SEARCHING THE WEB I CAME ACROSS NUMEROUS PEOPLE WITH THE SAME PROBLEM AFTER HAVING THE RECALL PERFORMED. I THEN TOOK IT BACK TO THE DEALERSHIP TO HAVE THEM REDO THE RECALL AND ALL WAS WORKING GOOD. ON 1/6/14 I AGAIN RECEIVED SERVICE 4WD, BACK TO THE DEALER I WENT. THIS TIME I WAS INFORMED I NEEDED A NEW TRANSFER CASE MOTOR AND THAT IT WOULD COST ME $800 TO REPLACE AND THEY ARE BACK ORDERED FOR 3 OR 4 MONTHS. I AM NOT THE ONLY ONE THAT IS HAVING THIS ISSUE AND MORE CAN BE FOUND HERE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/N23-RECALL-ISSUE-NO-4-LOW-1561787/. BY THE SOUNDS OF IT THERE IS A CRACKED PC BOARD IN THE TRANSFER CASE. INSTEAD OF CHRYSLER ACTUALLY FIXING THE PROBLEM CORRECTLY, THEY JUST ISSUED A SOFTWARE WORK AROUND, A BAND AID FIX IS WHAT I THINK OF. CHRYSLER NEEDS TO BE HELD RESPONSIBLE FOR THIS ISSUE. I EVEN CALLED CHRYSLER CORP. AND WAS TRANSFER TO A VOICE MAIL WHERE I LEFT A MESSAGE IN NOVEMBER AND I HAVE NEVER HEARD BACK FROM THEM. *TR
JEEP DOOR HANDLES ARE FAULTY. THE PLASTIC SURROUNDING THE DOOR HANDLE IS A FAULTY PRODUCT. THE PLASTIC STARTS CRACKING AND FALLING APART. THEN THE ACTUAL HANDLE HAS NO SUPPORT AND BEGINS TO HAVE PROBLEMS. I CAN NO LONGER LOCK THE VEHICLE PROPERLY. THREE DOORS ARE AFFECTED THUS FAR. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES WERE FRACTURED AND PASSENGERS WERE UNABLE TO OPEN THE DOORS FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 45,000.
WE HAD THE RECALL DONE ON THE JEEP GRAND CHEROKEE 2005. THEY REFLASHED THE ECU THAT CONTROLS THE ABILITY TO SHIFT THE JEEP INTO NEUTRAL IN ORDER TO TOW BEHIND MOTOR HOME. AFTER THE RECALL WE HAD TROUBLE 3 TIMES WITH THE JEEP EITHER NOT SHIFTING FROM NEUTRAL TO DRIVE OR FROM DRIVE TO NEUTRAL. THE LAST TIME THIS HAPPEN THE JEEP WAS STRANDED AS MY WIFE COULD NOT PULL IT BEHIND THE MOTORHOME. ULTIMATELY I HAD TO GO TO FLORIDA AND WE DROVE THE MOTORHOME AND JEEP BACK SEPARATELY. I CONTACTED THE DEALER ABOUT THIS AND AT THIS POINT I DO NOT HAVE CONFIRMATION THAT THIS WILL BE FIXED AS PART OF THE ORIGINAL RECALL. SINCE THIS APPEARS TO BE A COMMON PROBLEM I, BASED ON INTERNET SEARCHES, I BELIEVE THAT JEEP SHOULD FIX THE VEHICLE EVEN IF IT IS OUT OF WARRANTY. I INTEND ON TAKING THE JEEP BACK TO THE DEALER THIS WEEK AND IF I DO NOT GET SATISFACTION I WILL FILE ADDITIONAL COMPLAINTS. I WOULD HOPE THAT THE NHTSA WOULD FORCE JEEP TO REPAIR THE ISSUE. *TR
I HAD TO TAKE THE VEHICLE IN FOR A RECALL SINCE I RECEIVED SEVERAL NOTICES, IT WAS RECALL N23. THIS CAUSED A SAFETY ISSUE WHEN I COULD NOT SHIFT INTO 4LO ON A STEEP SLIPPERY MUDDY HILL. PRIOR TO THE RECALL THE VEHICLES TRANSFER CASE FUNCTIONED PROPERLY HOWEVER NOW IT IS NOT AND THE MANUFACTURER HAS CLAIMED THAT IT IS A SEPARATE PART THAT BROKE. HOWEVER ONE DEALER INDICATED THAT IT WAS DUE TO A FAULTY FLASH OF THE RECALL. THIS SEEMS TO BE A WIDESPREAD PROBLEM AND I DO NOT WANT TO BE CHARGED TO FIX AN ISSUE THAT WAS CAUSED BY A RECALL. *TR
INTERIOR DOOR HANDLES BROKE OFF MAKING IT DANGEROUS TO GET OUT OF VEHICLE IN AN EMERGENCY. *TR
JEEP IS PERFORMING N23 RECALL FOR FDCM ON WKS. SOFTWARE FIX IS BROKEN. RECALL IS FORCING COMPONENT REPLACEMENTS, FURTHER FLASHING, AND LOCKED 4WD-LO VEHICLES. THEY ARE DENYING N23 RECALL IS PROBLEM. I DO NOT BELIEVE THIS IS A SINGLE OCCURRENCE. PLEASE SEE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/N23-RECALL-ISSUE-NO-4-LOW-1561787/ (THESE ARE ONLY THOSE WHO HAVE MENTIONED IT, AND OUT OF THOSE THE ONES WHO USE 4WD FREQUENTLY.) WANT TO CRACK DOWN ON A FAILED RECALL, THIS IS A GOOD ONE... *TR
I HAVEN'T BEEN IN A WRECK YET; BUT THIS IS MORE OF PREVENTATIVE MEASURE. I HAVE LOOKED AT MULTIPLE SITES AND SEEN WHERE THERE HAVE BEEN THOUSANDS OF COMPLAINTS ON INTERIOR DOOR HANDLES BREAKING OFF. I NOTIFIED CHRYSLER AND THEY TOLD ME THAT WAS THE 1ST THEY HAVE HEARD OF IT, AND WAS WILLING TO DO ANYTHING ABOUT IT. ALL FOUR OF MY HANDLES HAVE BROKEN OFF AND I HAVE RIGGED UP THE DRIVER DOOR, BUT AS FAR AS PASSENGERS THEY WOULDN'T BE ABLE TO GET OUT IF THEIR WAS AN EMERGENCY. I WOULD THINK JEEP WOULD STEP UP AND ISSUE A RECALL ON THIS POORLY MADE PRODUCT. *TR
WHILE DRIVING ON THE FREEWAY, THE VEHICLE SUDDENLY SHIFTED ITSELF INTO 3RD GEAR. PADDLE SHIFTING WAS INOPERABLE AND VEHICLE WILL UP OR DOWN SHIFT. ERROR CODES GIVEN ARE P0700, AND P0406. PROBLEM SEEMED TO RESOLVE AFTER RESTARTING VEHICLE, BUT THEN SHIFTS AGAIN AFTER A COUPLE OF MINUTES. NOW VEHICLE STAYS IN 3RD GEAR PERMANENTLY. FLUID LEVELS OK, GUESSING IT IS ELECTRICAL/COMPUTER RELATED ISSUE BASED ON INTERNET RESEARCH. TAKING TO DEALER SOON TO HAVE FINAL DRIVE CONTROLLER NEW SOFTWARE INSTALLED BASED ON RECALL #N23. HOPING IT IS RELATED TO THAT ISSUE. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). IMMEDIATELY AFTER THE REPAIR WAS PERFORMED, THE VEHICLE WOULD NOT FUNCTION IN THE NEUTRAL GEAR. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS WHERE THE ACTUATOR WAS REPLACED AND REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,402.
I HAVE A 2005 GRAND CHEROKEE WITH A DOOR HANDLE. MY DRIVER DOOR HANDLE IS JUST ABOUT TO DROP OFF.. I NOTICED THE "LOOSE" HANDLES BUT MY REAR DRIVERS SIDE DOOR DOESN'T HAVE A HANDLE FOR THE SAME REASON. JEEP DEFINITELY NEEDS TO RECALL THESE ISSUES BEFORE SOMETHING HAPPENS. MASSIVE LIST OF COMPLAINS IN THE NHTSA WEBSITE AND JEEP/CHRYSLER HAS NOT ISSUED A RECALL...HUGE SAFETY CONCERN FOR ALL OF US THAT HAVE KIDS IN THE BACK SEAT AND OTHER PASSENGERS AND GOD FORBID THERE'S AN ACCIDENT OPENS LIKE YOU MENTIONED A FIRE OR AN ACCIDENT AND YOUR PASSENGERS CAN'T EXIT THE VEHICLE. *TR
AFTER WE HAD THE FOLLOWING RECALL DONE. REPORT RECEIPT DATE: MAY 07, 2013 NHTSA CAMPAIGN NUMBER: 13V175000 COMPONENT(S): ELECTRICAL SYSTEM , POWER TRAIN THE VEHICLE HAS FAILED TO BE PUT INTO 4 WD NEUTRAL OR VISA VERSA, NOT ALLOWED TO BE PUT INTO DRIVE. WE TOW BEHIND MY MOTORHOME. IT HAPPENED THE FIRST TIME WE TRIED TO TOW IT, IT WENT INTO NEUTRAL BUT WOULD NOT COME BACK OUT EASILY. AFTER ~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
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). AFTER THE RECALL REPAIR, THE SERVICE FOUR WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE TRANSFER CASE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT PERFORMED THE REPAIR HOWEVER, THE TRANSFER CASE MOTOR FAILED APPROXIMATELY ONE MONTH LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,420. UPDATED 02/27/14*LJ THE CONSUMER STATED THE TRANSFER CASE MOTOR WAS REPLACED 3 TIMES.
I RECENTLY TOOK MY JEEP INTO THE DEALER SERVICE CENTER TO REMEDY THE LAST RECALL PERTAINING TO THE SOFTWARE FLASH OF THE FINAL DRIVE CONTROL MODULE. THE DAY BEFORE I TOOK MY JEEP IN I HAD USED THE 4 WHEEL DRIVE LOW. MY JEEP SHOWED NO SYMPTOMS OF THE RECALL AND HAD NO PROPER INCIDENTS YET I DECIDED TO TAKE IT IN TO HAVE THE TASK COMPLETED TO AVOID ANY FUTURE PROBLEMS. SINCE THE DAY I TOOK IT IN (10/5/2013) I HAD NOT USED MY 4 WHEEL DRIVE LOW UNTIL THANKSGIVING DAY. WHEN I WENT TO USE IT THE TRANSFER CASE DID ABSOLUTELY NOTHING AND THE MESSAGE "SERVICE 4WD SYSTEM" APPEARED ON THE DASH. I HAVE ASKED THE DEALERSHIP TO TAKE A LOOK AT IT AND HAVE GOTTEN NOWHERE EXPECT TO BE TREATED RUDELY AND HAVE THEM EXTREMELY RESISTANT TO LOOKING INTO THE PROBLEM. WITHOUT EVEN LOOKING AT MY VEHICLE THEY KEPT TELLING ME THAT THE ISSUE I AM EXPERIENCING HAD NOTHING TO DO WITH THE FLASH AS THEY CLAIM THE FLASH AFFECTED THE TRANSMISSION PARK POSITION SENSOR. WHEN I READ THE TAB "N23" IT PRECISELY NAMES THE TRANSFER CASE AS THE AFFECTED COMPONENT. PLEASE HELP. PLEASE! *TR
WHERE YOU OPEN UP THE DOOR BY THE DOOR HANDLE IT HAS STARTED BREAKING ON MY FRONT DRIVER SIDE AND BOTH OF THE DOORS IN THE BACK SEAT. *TR
WE BOUGHT A 2005 JEEP GRAND CHEROKEE AND USE THIS VEHICLE TO TOW BEHIND OUR MOTOR HOME FROM THAT TIME UNTIL THE PRESENT. THIS REQUIRES THAT THE TRANSFER CASE BE SHIFTED INTO NEUTRAL BEFORE TOWING. WE HAVE HAD NO PROBLEMS WITH THIS SHIFTING PROCEDURE FOR ALL OF THE YEARS THAT WE HAVE OWNED THIS VEHICLE (MILEAGE 67000) UNTIL WE HAD A SAFETY RECALL FROM CHRYSLER (N23/NHTSA 13V-175 REPROGRAM FINAL DRIVE CONTROLLER MODULE) PREFORMED ON AUGUST 23, 2013 BY OUR DEALER, THE FIRST TIME WE ATTEMPTED TO SHIFT THE VEHICLE INTO NEUTRAL AFTER THE RECALL REPAIR WAS ON SEPTEMBER 12, 2013. THE NEUTRAL SHIFT PROCEDURE WOULD NOT WORK SINCE THIS HAPPEN RIGHT AFTER THE RECALL SERVICE WORK, THE SERVICE MANAGER DECIDED TO RESET AND REPROGRAMMED THE FDCM AND IT WORKED. NO REPAIR PARTS NECESSARY. THE SHIFTER WORKED NORMALLY FOR THREE MORE TIMES. ON NOVEMBER 5, 2013 WHILE ON A TRIP THE SAME SHIFTING FAILURE OCCURRED. TH THE DEALER REPLACED THE TRANSFER CASE SHIFT MOTOR. I DON'T KNOW IF THEY REPROGRAMMED OR RESET THE FDCM. TOTAL EXPENSE TO US WAS $790.00 FOR THE REPAIR. IT WORKED TWO MORE TIMES. ON NOVEMBER 18, 2013 THE SHIFTER ONCE AGAIN FAILED. THE ERROR CODE ONCE AGAIN INDICATED THAT THE SHIFT MOTOR NEEDED TO BE REPLACED, THE SAME ONE THAT WAS REPLACED. SINCE THAT PART HAD JUST BEEN REPLACED THE DEALER DID ANOTHER COMPUTER REPROGRAM AND THE PROBLEM WENT AWAY. THE CHARGE FOR THIS PROCEDURE WAS $ 47.40. I HAVE CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER, EVERY TIME THE SHIFTER FAILED AND EVERY T
I AM GETTING A CHECK ENGINE LIGHT ABOUT THE VEHICLE SELECTOR MODULE IT ALSO HAS ON MANY OCCASIONS NO ENGAGES INTO GEAR LIKE IT WAS STUCK IN NEUTRAL EVEN WHEN THE SHIFTER IS MOVED BACK AND FORTH NOW IT SEEMS TO NOT ENGAGE INTO GEAR FOR SOME TIME AND AT FIRST START OF TAKE OFF SEEMS TO NOT BE FULLY ENGAGED I SAW A RECALL ABOUT THE CONTROL MODULE ALREADY BUT WHEN I WENT TO THE CHRYSLER SITE AND PLUG IN MY VIN IT DOESN'T SHOW ANY RECALLS. *TR
I WAS PULLING INTO A SPACE TO PARK, WAS COASTING INTO SPOT DID NOT HAVE MY FOOT ON THE GAS. MY CAR MADE A LOUD NOISE AND SHOT FORWARD -UP OVER A CURB AND THROUGH A WOODED AREA UNTIL I HIT A TRAILER. PRIOR TO THIS HAPPENING MY GAUGES IN MY CAR WERE ALL FLICKING ON AND OFF ON MY DASHBOARD. I REPORTED THE INCIDENT TO MY INSURANCE COMPANY AND HAD THE BODY WORK DONE. THE INSURANCE COMPANY WILL NOT COVER THE CAUSE OF THE ACCIDENT ONLY THE ACCIDENT ITSELF. MY INSURANCE COMPANY SENT ONE OF THEIR APPRAISERS OVER TO THE BODY SHOP AT THE DEALERSHIP WHERE I PURCHASED THE CAR AND HAD THE WORK DONE AND WAS TOLD THAT THE SAME INCIDENT HAPPENED TO ONE OF THE GUYS THAT WORKED AT THE BODY SHOP WHILE HE WAS PULLING MY CAR BACK INTO ONE OF THEIR GARAGES. I AM SUPPOSED TO PICK UP MY CAR BECAUSE THE BODY WORK IS COMPLETE BUT I AM AFRAID TO DRIVE THE CAR AGAIN AND FEEL THAT THIS IS A MAJOR SAFETY CONCERN. I PURCHASED MY CAR FROM THIS DEALERSHIP 3 YEARS AGO, IT WAS USED WHEN I BOUGHT IT. DO I HAVE ANY RIGHTS AS FAR AS HAVING THEM TEST AND REPAIR THE CAR AT THEIR EXPENSE? *TR
MY CAR WOULD NOT START AND IT IS UNKNOWN AS TO THE REASON FOR WHY THIS IS HAPPENING. THE BATTERY IS FINE, ALTERNATOR AND ALL TESTS ARE JUST FINE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND THIS HAPPENS RANDOMLY WITH NO REASON (AT HOT OR COLD TEMPS). THE MECHANICS ARE UNABLE TO FIND A REASON FOR THIS. THERE IS NO CRANKING WHEN THIS HAPPENS BUT ALL LIGHTS BOTH INSIDE AND OUT ARE WORKING. NEED ANSWERS!! AS I CAN NO LONGER BE STRANDED IN DIFFERENT LOCATIONS. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, SHE NOTICED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES. IN 2009, THE INSTRUMENT CLUSTER WAS REPLACED AND THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE WAS NOT RECENTLY REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 23,994.
INTERIOR DOOR HANDLES ARE INOPERABLE. CANNOT OPEN DOOR FROM THE INSIDE OF THE VEHICLE. HANDLES CRACK AND BREAK EASILY. THIS CAUSES OPERATOR AND PASSENGERS UNABLE TO EXIT VEHICLE IN A TIMELY FASHION. DOORS MUST BE OPENED FROM THE OUTSIDE. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON INSPECTION, THE DRIVER'S SIDE DOOR HANDLE PANEL AND THE PASSENGER'S SIDE REAR DOOR HANDLE PANEL FAILED TO OPERATE NORMALLY. THE CONTACT ALSO MENTIONED THAT THE PROBLEM RECURRED INTERMITTENTLY AND PASSENGERS COULD NOT EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE HANDLES HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
THE SUNROOF/MOONROOF DOES NOT SET APPROPRIATELY WHEN CLOSED AND CAUSES WATER LEAK AND SUBSEQUENT WATER DAMAGES. THIS ALSO LEADS TO THE DRAINAGE LINES TO CLOG UP AND CAUSES WATER TO BACKUP INTO SENSITIVE ELECTRICAL COMPONENTS WITHIN THE ROOF. MY MAPLIGHT AND HOMELINK BUTTONS ALONG WITH THE SUNROOF ENGINE AND BUTTONS HAVE ALL FAILED TO OPERATE AS A RESULT OF WATER DAMAGES. PLEASE REQUEST A RECALL ON THIS AS THERE IS A DATABASE OF CONSUMERS WITH SIMILAR COMPLAINTS. *TR
THE MIDDLE SEAT BELT LOCKS UP AND RENDERS IT USELESS. IT LOCKS SO TIGHT THAT IT IS IMPOSSIBLE TO LOOSEN AND BECOMES A SAFELY RISK IF GOD FORBID SOMEONE WOULD BE STUCK IN IT DURING AN ACCIDENT. IT HAS STARTED TO DIG INTO MY SEAT SO BAD THAT I HAVE NO CHOOSE BUT TO CUT IT AND REMOVE AND REPLACE IT. THIS IS A MANUFACTURER DEFECT AND SHOULD BE A SAFETY RECALL AND PLACED ON THIS ASAP. *TR
I WANTED TO LET YOU KNOW ABOUT A POSSIBLE SAFETY ISSUE. I OWN A 2005 JEEP CHEROKEE LIMITED AND THE 4 WHEEL DRIVE TRANSFER CASE WENT OUT WHILE WE WERE CAMPING IN MYRTLE BEACH. IT COULD BE DRIVEN SO I DROVE TO THE JEEP DEALERSHIP THERE AND THEY SAID IT THE TRANSFER CASE AND IT WAS ON MAJOR BACK ORDER AND THEY COULDN'T GIVE ME AN IDEA OF WHEN IT WOULD BE DONE. WHEN WE ARRIVED HOME IN MANNING, SC, I BROUGHT THE JEEP TO STOKES-CRAVEN JEEP IN MANNING. THEY TOLD ME THERE ARE MORE THAN 550 TRANSFER CASES ON BACK ORDER AND THEY WERE NOT SURE WHEN THEY WOULD ARRIVE. AFTER THEY LOOKED AT THE PART, IT WAS MAKING A LOT OF NOISE SO IT COULDN'T BE DRIVEN. I ASKED THE SERVICE MANAGER IF THIS WAS A RECALL ITEM SINCE THERE WERE SO MANY ON BACK ORDER AND HE SAID THERE WASN'T AT THAT TIME. I CALLED CHRYSLER AND ASKED THE QUESTION ABOUT RECALL AND ONLY GOT AN ANSWER ABOUT THE PART, WHICH THEY DIDN'T KNOW WHEN IT WOULD BE AVAILABLE. COULD YOU CHECK TO SEE IF THIS SHOULD BE AN ITEM THAT SHOULD BE SUBJECT TO RECALL? PERHAPS YOU CAN GET SOME STRAIGHT ANSWERS. I KNOW THERE WAS A RECALL REGARDING THE TRANSFER CASE IN MAY THAT REQUIRED A SOFTWARE UPDATE AND THAT UPDATE WAS DONE. THANKS *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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