2005 Jeep Grand Cherokee complaints

WHILE DRIVING FOR ABOUT 20MINS THE WAS A HARD SHIFT AND MY TRUCK WAS STUCK IN 3RD GEAR AND THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A MECHANIC AND HE SAID IT COULD BE THE SHIFT SOLENOID AND IT WOULD COST 700 TO TAKE MY TRANSMISSION APART TO CHECK IT. $700 LATER IM STILL HAVING THE PROBLEM I BOUGHT THE CAR AT 82K IM NOW AT 92K I KEEP UP REGULAR SERVICE. WHAT IS WEIRD IS WHEN I TURN MY TURN MY TRUCK BACK ON ITS NO LONGER IN 3RD AND IT STAYS THAT WAY FOR SOMETIMES WEEKS BUT IT COMES BACK SURELY. *TR

I PURCHASED THE GRAND CHEROKEE JUST THE DAY BEFORE THE INCIDENT. WHEN I PURCHASED IT I DID NOTICE ON DRIVER SIDE DOOR PLASTIC WAS BROKEN AROUND HANDLE BUT WAS STILL OPERATIONAL. THE NEXT DAY MY DAUGHTER WAS GETTING OUT OF FRONT PASSENGER DOOR WHEN PLASTIC BROKE AROUND HANDLE AND HANDLE ITSELF WOULD NOT WORK. I DID SOME RESEARCH ONLINE AND SAW THAT THOUSANDS OF GRAND CHEROKEE OWNERS HAVE HAD THE SAME EXACT PROBLEM. THERE WAS EVEN A GUY WHO STARTED MAKING AND SELLING HIS OWN REPLACEMENT KIT. THIS COULD BE A HUGE SAFETY ISSUE IF SOMETHING WERE TO HAPPEN AND DRIVER OR PASSENGERS NEEDED TO EXIT VEHICLE IMMEDIATELY AND COULD NOT IF WINDOWS DIDN'T WORK TO USE EXTERIOR HANDLE TO EXIT. WHY HASN'T THIS BEEN RECALLED? *JS

BOTH REAR DOOR HANDLES ON MY GRAND CHEROKEE ARE BROKEN. FIRST THE LEFT SIDE BROKE IN MARCH 2012, THEN THE RIGHT SIDE BROKE A FEW MONTHS AFTERWARDS. ALL REAR SEATED PASSENGERS INSIDE THE VEHICLE ARE UNABLE TO OPEN THE DOORS. THE FRONT SEATED PASSENGERS HAVE TO EXIT THE VEHICLE AND OPEN IT FROM THE OUTSIDE. THIS IS A SAFETY ISSUE. THE DOOR HANDLE ISSUE IS VERY COMMON WITH THIS VEHICLE MAKE AND MODEL. *TR

WHILE DRIVING THE IGNITION SWITCH POSITION TURNS TO THE ACCESSORY POSITION. THE ENGINE INITIALLY TURNS OFF AND THEN RESUMES RUNNING. THE AIR CONDITIONER TURNS OFF AND REMAINS OFF, THE HEADLIGHTS FLASH ON AND OFF AND THEN TURN OFF, AND ALL THE DASH LIGHTS FLICKER ON AND OFF SEVERAL TIMES AND THEN THEY STAY ON AS IF IN THE ACCESSORY POSITION. IF I QUICKLY AND SLIGHTLY TURN THE IGNITION KEY THE CAR RESUMES A NORMAL OPERATING MODE. I'M NOT SURE WHAT ALL ELSE IS TURNED OFF WHEN THIS HAPPENS BECAUSE I HAVE NOT EXPERIMENTED WITH OTHER ELECTRONICS SUCH AS THE WINDOWS, SEATS, ETC. WHEN THIS OCCURS. THE PROBLEM SEEMS TO BE CAUSED IF I BUMP THE KEY RING WITH MY KNEE OR I HIT A SMALL BUMP IN THE ROAD. AT FIRST THE PROBLEM WAS INTERMITTENT AND SOMEWHAT INFREQUENT BUT OVER TIME THE FREQUENCY HAS INCREASED. AS OF LATE, THIS SEEMS TO HAPPEN ABOUT EVERY TIME I DRIVE THE CAR. *TR

ALL 4 INTERIOR DOOR HANDLES ARE BROKEN IN THE EVENT OF AN ACCIDENT OR FIRE I FEAR I WON'T BE ABLE TO EXIT THE VEHICLE I MUST ROLL THE WINDOW DOWN AND USE THE EXTERIOR DOOR HANDLE TO OPEN THE DOORS MAJOR SAFETY PROBLEM. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE HOUSING ON ALL OF THE DOORS FRACTURED. THE VEHICLE WAS TAKEN TO DEALER WHO CONFIRMED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 127,000 AND THE CURRENT MILEAGE WAS 150,000.

EVERY TIME WHILE DRIVING THE AIR BAG LIGHT ON DASH IS ALWAYS ON. THEN UPON DRIVING, SUDDENLY THE SEAT BELT ALARM STARTS BUZZING EVEN THOUGH ALL SEAT BELTS ARE LATCHED PROPERLY. THEN THE ENGINE LIGHT WILL COME ON. SHORTLY AFTER THE DASH GOES COMPLETELY BLACK. ALL ALARMS AND LIGHTS GO OUT ALONG WITH THE HEATING/AC. THIS IS ON A ROUTINE BASIS. *TR

WHILE DRIVING WEST ON I-8 IN ARIZONA VEHICLE WENT COMPLETELY DEAD WITHOUT WARNING, POWER STEERING WAS LOST, ETC. FORTUNATELY I WAS ABLE TO STEER THE VEHICLE ONTO SIDE OF THE HIGHWAY AND BRING TO A STOP. TRAFFIC WAS VIRTUALLY NO-EXISTENT ON THIS STRETCH OF THE ROAD OTHERWISE A CRASH OF SOME KIND WOULD MOST LIKELY TAKE PLACE. AS WE WERE IN THE MIDDLE OF NOW WHERE I IMMEDIATELY ATTEMPTED TO START THE VEHICLE UP AGAIN WHICH IT DID WITHOUT A PROBLEM. I WAS ABLE TO DRIVE AWAY AND VEHICLE SEEMED TO DRIVE PERFECTLY NORMAL. I RECENTLY HAD THE SAME PROBLEM HAPPEN AGAIN. AND, AGAIN, I HAPPEN TO BE ON A ROAD WITH VERY LITTLE TRAFFIC SO I WAS ABLE TO PULL OVER AND AGAIN THE VEHICLE STARTED UP AGAIN WITHOUT A HITCH. I ATTRIBUTED THE PROBLEM TO THE LOCATION OF THE IGNITION SWITCH WHICH MAKES IT ALMOST IMPOSSIBLE NOT TO BUMP INTO THE KEY WITH YOUR RIGHT KNEE ANYTIME YOU'RE TRAVELING LONG DISTANCES AND WIND UP MOVING YOUR FEET AROUND JUST TO STRETCH THEM. I NOW REALIZE THAT'S A MUCH LARGER PROBLEM THAN THAT. *TR

I HAVE HAD MY VEHICLE SHUT OFF MULTIPLE TIMES WHILE DRIVING. IN THE PAST FOUR MONTHS, IT HAS HAPPENED THREE TIMES. *TR

WHILE DRIVING THE LIGHTS ON THE INSTRUMENT CLUSTER, RADIO, AC AND LIGHTS SHUT OFF AS WELL AS LOSS OF POWER STEERING AND ENGINE SHUT OFF. INCLUDING THE BRAKES, ACCELERATOR, AND ALL ELECTRICAL SYSTEM. LEAVING ME WITH ABSOLUTE NO CONTROL OVER THE VEHICLE. I NOTICED THE IGNITION KEY HAD SLIPPED INTO THE FORWARD OFF POSITION WHILE THE VEHICLE WAS IN MOTION, CREATING A DEADLY HAZARD AS IT RESULTS IN LOSS OF ALL FUNCTIONALITY OF THE VEHICLE. WHEN I TRIED TO RESTART THE VEHICLE, MY VEHICLE WILL NOT START UP RIGHT AWAY HAS TO TURN THE KEY COUPLE OF TIMES TO GET MY VEHICLE STARTED. *TR

IN ROUTE TO OPEN GYM FOR MY 3YR OLD, AFTER EXITING EXPRESSWAY IN TRAFFIC APPROX 5-7MINS, SUV SHUTS OFF. AFTER IT SHUT OFF IT WOULD NT START FOR APPROX 4 MINS, IT DID NOT FULLY CRANK YET CRANKED, IN A PUTTING PATTERN, I WAS ABLE TO PULL IT OUT OF TRAFFIC INTO AN OFFICE PARK LOCATED AT 3525 PIEDMONT RD NE ATL, GA 30308 IN FRONT OF BUILDING 7 ENTERING FROM PIEDMONT RD. ONCE PARKED, MY TEMP GAUGE WAS ON HOT PANNED HARD RIGHT, THE SUV WOULD NOT START, I ALLOWED IT TO COOL DOWN TO HALFWAY, DURING THAT TIME I MADE 4 ATTEMPTS TO START THE SUV. EACH TIME IT WOULD PUTTER, OR SOUND AS IF IT WAS OUT OF GAS. ONCE SUV COOLED TO HALF I ATTEMPTED TO START AND IT STARTED IN THE SAME PUTTER FASHION AS BEFORE, YET APPEARING TO CATCH AS IF IT WAS START NORMAL, ALL THE WHILE SMOKING OUT THE BACK A SLIGHT POP COULD BE HEARD COMING FROM UNDERNEATH THE FRONT OF THE VEHICLE, YET AS IT APPEARED TO START I WOULD GIVE IT GAS WITH HOPES THAT IT WOULD CATCH AND THEN IT JUST SHUT OFF AND STARTED SMOKING AND THERE WAS A NOTICEABLY DIFFERENT ODOR THAT MY 3 YR OLD AND I SMELLED, FROM THERE I GOT OUT OF THE TRUCK TO SEE IF THE SMOKE WAS COMING FROM THE RADIATOR, SINCE THE TEMP GAUGE WAS JUST ON HOT, I NOTICE THERE WAS A FIRE BURNING IN THE LOWER BACK OF THE ENGINE REGION, I IMMEDIATELY LOWERED THE HOOD DUE TO NOT HAVING ANYTHING TO PROP IT OPEN WITH, I IMMEDIATELY GOT MY 3 YR OLD SON OUT OF THE VEHICLE TO SAFETY, I RETURN TO GET HIS CAR SEAT AND ANYTHING TO HOPEFULLY SALVAGE, I THEN RETURN TO THE SUV TO PUT OU

TL ' THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING THE VEHICLE, THE CONTACT'S KNEE BUMPED THE IGNITION KEY AND THE VEHICLE STALLED. THE FAILURE RECURRED FOUR TIMES WITHIN EIGHT MONTHS. THE FAILURE OCCURRED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH FAILURE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,350. JCC

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR LEVER FAILED TO SHIFT INTO NEUTRAL AFTER NUMEROUS ATTEMPTS. THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER TEN TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000...UPDATED 09-16-14 *BF THE CONSUMER STATED AFTER A YEAR, THE VEHICLE WAS REPAIRED. UPDATED 10/02/14

CORRODED OR SNAPPED TPMS VALVE CAP ON ALL 4 TIRES. *TR

CORRODED AND SNAPPED TPMS VALVE CAP. *TR

DASH LIGHT FLICKER ON AND OFF AND MESSAGE READS SERVICE BRAKE SYSTEM CHECK AND ADVISE. BRAKES COMPLETELY REPLACED A YEAR AGO AND ONLY DRIVE 7500 MILES PER YEAR. IT IS NOT THE BRAKES. WE HAVE RESEARCHED INTERNET AND FEEL IT IS AN IGNITION SWITCH PROBLEM AND PERVASIVE WITH OTHERS AS WELL . IF JUST ONE KEY IN IGNITION WITH NO OTHER WEIGHT OF OTHER KEYS ATTACHED, NO PROBLEM. HOWEVER, PROBLEM SURFACES WHEN ANY WEIGHT OF ADDITIONAL KEYS ATTACHED. IT ALMOST STALLS THE CAR WHEN IT HITS SOMETIMES. CONGRESS IS OPENING UP A PROBE WITH CHRYSLER NOW AND IT SHOULD BE EXPEDITED. CAR AT DEALERSHIP TWICE IN PAST MONTH FOR THIS PROBLEM AND STILL NOT FIXED. WE HAVE HAD PRIOR PROBLEMS IN PREVIOUS YEARS OF OWNERSHIP AS WELL. IT IS SIMILAR TO RECENT TESTIMONY FROM GENERAL MOTORS ON THEIR DEFECTIVE IGNITION ISSUES. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) HOWEVER, THE RECALL REMEDY DISABLED THE TRANSFER CASE FUNCTIONALITY THUS CREATING ANOTHER PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.

RIGHT REAR INTERIOR DOOR HANDLE PLASTIC WAS BROKEN WHILE GETTING OUT OF THE VEHICLE. PLASTIC IS EXTREMLY BRITTLE. RIGHT FRONT INTERIOR DOOR HANDLE BROKE THE SAME WAY ABOUT A WEEK LATER THE DOOR HANDLE WAS NOT JERKED OR ABUSED IN ANY WAY. THEY BOTH LOOKED TO BE IN PERFECT CONDITION BEFORE THEY BROKE. *JS

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR DRIVER AND REAR PASSENGER SIDE INTERIOR DOOR HANDLES WERE CRACKED AND THE DOORS COULD NOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

FIRST, THE INTERIOR DOOR HANDLES ARE A HAZARD. ALL FOUR ARE CRACKED AND ONE BROKE OFF AS MY GRAND CHILD OPEN THE BACK SEAT DOOR TO GET OUT. THE FRONT PASSENGER DOOR INTERIOR DOOR HANDLE IS BREAKING OFF AT ANY TIME, THE OTHERS ARE CRACKED. I AM AFRAID THAT IN AN ACCIDENT SOME OF US MIGHT NOT MAKE IT OUT. THEY ARE TOO EXPENSIVE TO REPLACE. I TRIED TO TRADE IN THE JEEP BUT NO LUCK! I KNOW THERE ARE MORE JEEPS OUT THERE WITH THE SAME PROBLEM. I HOPE THERE HAVE BEEN NO ACCIDENTS WITH DEATHS, YET ! HELP !!! THE SECOND, IS THE CATALYST CONVERTER NEEDS TO BE REPLACED AGAIN AFTER A YEAR, HOW MANY TIMES HAS IT BEEN REPLACED BEFORE? I CANT GET THAT INFO. *TR

TL- THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE AND PERFORMED THE RECALL REPAIR; HOWEVER, THE REMEDY LASTED TWO WEEKS. THE SERVICE ALL WHEEL DRIVE SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT FAILURE WAS AN ELECTRICAL SURGE THAT DID NOT ALLOW THE GEAR SHIFT TO FUNCTION PROPERLY. THE DEALER REPROGRAMMED THE COMPUTER SOFTWARE FOR THE SHIFTING MECHANISM. THE FAILURE RECURRED APPROXIMATELY EIGHT TIMES SINCE THE SOFTWARE WAS REPROGRAMMED. THE VEHICLE WAS BEING TOWED ON A MOBILE HOME; HOWEVER, THE GEAR SHIFT WOULD GET STUCK IN LOW SHIFT AND FAILED TO SHIFT INTO NEUTRAL GEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55493. RK

AFTER HAVING SAFETY RECALL N23 DONE TO MY JEEP GRAND CHEROKEE 5.7L I HAVE SINCE BEEN LOCKED OUT OF 4-WHEEL LOW. THE N23 SAFETY RECALL FOR MY VEHICLE HAS NOT WORKED AS IT HAS CREATED ANOTHER SAFETY ISSUE BY ME NOT HAVING MY 4-LOW IN A STATE (COLORADO) THAT I USE 4-LOW IN FOR WINTER AND FOR RECREATION USE. I WAS ALMOST TRAPPED IN THE COLD MOUNTAINS DUE TO NOT KNOWING THE N23 RECALL DEACTIVATED MY 4-LOW. NOT ONLY IF THIS A SAFETY ISSUE BUT MY VEHICLES VALUE HAS DIMINISHED GREATLY AS NOW IT'S A 2WD VEHICLE. *TR

THE CHECK ENGINE LIGHT CAME ON AS I WAS LEAVING WORK. SO I TOOK IT TO AUTO ZONE AND THEY DID A DIAGNOSTIC ON IT AND THEY CAME BACK WITH A FEW POSSIBLE OXYGEN SENSOR, EXHAUST LEAK, ENGINE MALFUNCTION INDICATOR. SO I MADE AN APPOINTMENT WITH A CHRYSLER DEALERSHIP. THE CHECK ENGINE LIGHT STAYED ON A COUPLE OF DAYS THEN WHEN I LEFT WORK THE AFTERNOON I WAS TO TAKE IT IN TO DEALERSHIP THE CHECK ENGINE LIGHT DIDN'T COME ON. WHEN I GOT TO DEALERSHIP I TOLD THEM THE LIGHT DIDN'T COME ON. THEY SAID THEY MIGHT STILL TRY TO FIGURE OUT PROBLEM DOING A DIAGNOSTIC. ANYWAY A COUPLE HOURS LATER THEY CAME BACK AND SAID IT WAS THE (TCM) WHICH IS THE TRANSFER CONTROL MODULE. IT'S IN THE COMPUTER PART AND IT CAUSES HESITATION IN THE TRANSMISSION AND COULD CAUSE OTHER PROBLEMS IF NOT FIXED. NOW MIND YOU IT'S A $900 FIX WHICH IS EXPENSIVE. MY PARTICULAR VEHICLE HAS A NAG ON IT, IT'S PART OF THE MCGEORGE MERCEDES BENZ JEEP GRAND CHEROKEE. I'M SURPRISED THERE'S BEEN NO RECALL ON THIS. *TR

AFTER DEALER PERFORMED RECALL 13V175000, TRACTION CONTROL IS INOPERATIVE BUT NO LIGHTS ARE ILLUMINATED TO INDICATE THE FAILURE OF THE TRACTION CONTROL SYSTEM. ALSO, SHIFTING THE TRANSFER CASE IS INOPERATIVE. NO WARNING LIGHTS OR INFORMATIONAL MESSAGES ARE DISPLAYED TO INDICATE THE LOSS OF FUNCTIONALITY. DEALER HAS CLEARED CODES AND REPLACED PARTS MULTIPLE TIMES, BUT THE PROBLEM REMAINS. SAFETY ISSUES ARE: 1. DRIVING IN REMOTE AREAS IN LOW RANGE, AND BEING UNABLE TO SHIFT INTO HIGH RANGE PREVENTS DRIVING ON PAVED ROADS... WHICH COULD LEAVE A DRIVER STRANDED. 2. FAILURE OF TRACTION CONTROL SYSTEM COULD RESULT IN LOSS OF CONTROL, ESPECIALLY IN WINTER. *TR

THIS PROBLEM STARTED WHEN VEHICLE WAS NEW. YOU WOULD BE RIDING DOWN THE ROAD AND ALL THE ELECTRICAL WOULD FAIL. INSTRUMENT WARNING LIGHTS COME ON. IN SOME INSTANCE THE ENGINE SHUT DOWN. NO STEERING OR BRAKES. IT WAS TAKEN TO DEALER SEVERAL TIMES AND THEY SAID THEY DID THIS OR DID THAT. PROBLEM SEEMED TO GO AWAY FOR A WHILE AND THEN IT WOULD DO IT AGAIN.THIS WAS PROBLEM FORM THE VERY START WHEN WE BOUGHT THE JEEP. WE SPENT WAY TO MUCH TIME AT THE DEALER WITH NO FIX AND WE STILL HAVE THE PROBLEM. THIS IS A VERY SERIOUS PROBLEM AND VERY UNSAFE. *JS

MY 2005 JEEP GRAND CHEROKEE HAS A DEFECT THAT INCLUDES ALL OF THE INTERIOR DOOR HANDLES BRAKING FROM REGULAR USE. THIS PROBLEM IS A MAJOR SAFETY CONCERN AS ANYONE INSIDE THE VEHICLE CANNOT EXIT THE VEHICLE IN CASE OF AN EMERGENCY. FURTHER MORE, CHILDREN AND OR ADULTS MAY ACCIDENTALLY CUT THEMSELVES ON THE SHARP BROKEN PLASTIC EDGES OF THE BROKEN HANDLE. IN ORDER TO REPLACE THE HANDLES I HAD TO ORDER A NEW DOOR PANEL, YET AFTER ONLY 6 MONTHS THE HANDLE WAS BROKEN AGAIN. THIS IS NOT AN ISSUE RELATED TO MY JEEP ONLY, WITH A LITTLE RESEARCH ITS EASY TO FIND THOUSANDS OF OTHER PEOPLE WITH THE VERY SAME PROBLEM I AM EXPERIENCING WITH ANY JEEP GRAND CHEROKEE FROM 2005-2010. *JS

AFTER CHRISTMAS AFTER TAKING MY STEPSON'S COUSIN HOME, I NOTICED THAT THE DOOR HANDLES ON THE BACK DOORS WERE HANGING, WITH THE SURROUNDING PLASTIC BUSTED. I THOUGHT IT HAPPENED WHEN THE DOORS WERE OPENED, AND THAT THEY WERE OPENED TOO HARD. TOOK TO A DEALER (CHEVY DEALER, THAT I BOUGHT VEHICLE FROM) AND WAS TOLD THAT IT WOULD BE BETTER TO REPLACE ENTIRE DOOR PANELS, INSTEAD OF JUST THE DOOR HANDLES. *TR

REAR DOOR OF VEHICLE-TRUNK DOOR-WILL SOMETIMES NOT STAY IN PLACE AND HAS HIT MY FIANCE IN THE HEAD A COUPLE OF TIMES. UNSURE OF CAUSE, OR HOW TO FIX. *TR

AS I WAS TRYING TO STOP AT A STOP SIGN AND PRESSING THE BRAKE, THE ENGINE REVVED UP AND I KEPT PRESSING HARDER, BUT DID NOT EVER COME TO A COMPLETE STOP. *TR

WHILE DRIVING ON CITY STREETS OR ON THE HIGHWAY, THE DASHBOARD LIGHTS TURN OFF. THE BRAKE LIGHTS, TURN SIGNALS, AND HEADLIGHTS DON'T WORK EITHER, BUT I AM STILL ABLE TO DRIVE THE VEHICLE. THE VEHICLE STILL DRIVES NORMALLY. MY KNEE DOESN'T HIT THE IGNITION SWITCH. I HAVE HAD THIS HAPPEN MANY TIMES. SHUTTING THE VEHICLE OFF AND RESTARTING IT SOMETIMES TURNS THE DASHBOARD/ELECTRICAL SYSTEM BACK ON, BUT THEN THE ENGINE LIGHT STAYS ON. I HAVE TAKEN IT IN TO DEALERSHIPS AND MECHANICS, BUT THEY HAVE NO IDEA WHAT THE PROBLEM IS. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING AT UNKNOWN SPEEDS, THE VEHICLE FAILED TO ACCELERATE A LOUD NOISE EMITTED FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE REAR BRAKES HAD SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 79,443. THE VIN WAS UNAVAILABLE.

ABOUT THREE WEEKS AGO MY 7 YEAR OLD GRANDDAUGHTER TRIED TO GET OUT OF THE JEEP AND DOOR HANDLE WAS PLASTIC WAS CRACKED AND JUST HANGING. THIS PAST WEEK END WHEN WE HAD THE GRANDCHILDREN AGAIN MY HUSBAND MENTIONED THE DOOR HANDLE WAS BROKEN AND COULD NOT EXIT THE VEHICLE FROM THAT DOOR. WE DECIDED TO LOOK AT ALL THE DOOR HANDLES ARE ALL CRACKED AND BROKEN. I DECIDED TO RESEARCH ONLINE AND THIS PROBLEM HAS BEEN GOING ON AND NEGLECTED FOR YEARS. IF AN EMERGENCY OCCURRED WE WOULD BE TRAPPED IN THE VEHICLE. THIS IS A SAFETY HAZARD. I WAS VERY UPSET. WE PURCHASED THIS VEHICLE LESS THAN A YEAR AGO AND WAS IN EXCELLENT CONDITION BECAUSE HAD ONE OWNER. WHY WAS THIS NOT RECALLED, THE PLASTIC IS TOO THIN TO SUPPORT THE HANDLE!! *JS

TL* THE CONTACT OWNS 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES HAVE CRACKED AND THE DOORS COULD NOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT ALL PANEL ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD NOT ACCELERATE AND THE TRANSMISSION FAILED TO DOWN SHIFT. ADDITIONALLY, THE TRANSFER CASE WOULD NOT SHIFT OUT OF FOUR-WHEEL HIGH INTO NEUTRAL OR FOUR WHEEL LOW PROPERLY. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE VEHICLE WAS BEING TAKEN BACK TO THE DEALER FOR THE THIRD TIME DUE TO THE REMEDY NOT CORRECTING THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,300.

AFTER 13V175000 RECALL - 2005 JEEP GC STILL SLIPS INTO NEUTRAL WHILE RUNNING. ALSO, SOMETIMES WHEN MOVING FROM DRIVE TO REVERSE, IT "STALLS" IN NEUTRAL AND WON'T MOVE INTO REVERSE. SO FAR, THIS HAS ONLY HAPPENED WHEN IDLING AT STOP LIGHTS AND IN PARKING GARAGES. PUTTING THE CAR IN PARK, SHUTTING IT OFF, AND TURNING IT BACK ON RESET THINGS - BUT I'M WORRIED THAT THIS WILL HAPPEN WHILE DRIVING. TOOK IT TO THE DEALERSHIP - THEY CAN'T FIND ANYTHING WRONG WITH IT. *TR

AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT AS BEFORE THE RECALL. WHAT ARE YOU GOING TO DO TO MAKE MY CAR SAFE? *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC DOOR PANEL AREA THAT WAS SURROUNDING THE HANDLE BECAME CRACKED ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO A DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A REASON FOR THE FAILURE. NO REPAIRS WERE DONE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING MULTIPLE SPEEDS, ALL OF THE ELECTRICAL COMPONENTS ON THE VEHICLE INTERMITTENTLY FLICKERED OFF AND ON. THE VEHICLE SUDDENLY DISPLAYED A "SERVICE ELECTRICAL BRAKE SYSTEM" WARNING MESSAGE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT AN ELECTRICAL CHIP WOULD NEED TO BE REPLACED IN THE IGNITION SWITCH. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF MY COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THE JEEP CANNOT BE TOWED IN NEUTRAL, AND 4-LOW, A FEATURE I SPECIFICALLY REQUIRED IN A VEHICLE, IS NOW USELESS! THIS COULD HAVE BEEN AVOIDED BY COMPLETELY REPLACING THE FDCM INSTEAD OF A POORLY CONSTRUCTED SOFTWARE "FIX." *TR

AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT AS BEFORE THE RECALL. THERE ARE SEVERAL CONSENSUS STANDARDS FOR THE TESTING OF SOFTWARE, THEY WERE DEVELOPED BY IEEE, ANSI, ISO AND UL TO NAME A FEW. WE OWN A SECOND JEEP GRAND CHEROKEE. WE REFUSE TO HAVE THIS RECALL PERFORMED ON OUR SECOND VEHICLE UNTIL THIS PROBLEM, AND ANY OTHERS THAT MAY BE HIDDEN IN THE POOR DESIGN OF THE SOFTWARE, ARE CORRECTED. *TR

CARRIED MY JEEP 4WD IN FOR N23 RECALL. I USE LOW LOCK ALL THE TIME ON THE FARM. NEVER HAD ANY PRIOR PROBLEMS. WAS'NT GOING TO EVEN DO THE RECALL BUT GOT TO THINKING IF PROBLEM DID OCCUR VEHICLE COULD ROLL ON ME WHILE I WAS ALONE. HAD RECALL DONE. THAT SATURDAY TRIED LOW LOCK AND GOT "SERVICE TRANSFER CASE" ON INSTRUMENT PANEL. COULD NOT SELECT LOW. TRIED MANY TIMES WITH NO SUCCESS. CARRIED BACK TO DEALER. SAID THEY HAD A FEW OTHER VEHICLES WITH THE SAME PROBLEM AND THEY WOULD TAKE CARE OF IT. THEY CALLED LATER SAYING IT NEEDED A SELECTOR WHICH WAS ON BACK ORDER. NOW ITS APRIL 2014 AND I'M STILL WAITING FOR MY JEEP TO BE FIXED. WAS ON THE FARM THE OTHER DAY WHILE IT WAS RAINING. COULD NOT SELECT LOW STILL. JEEP IS A FULL TIME 4WD SO IT PULLED OK, BUT IF IT WERE A LITTLE WORSE AND NEEDED LOW I WOULD HAVE GOTTEN STUCK. WHEN WILL JEEP OWN UP AND FIX IT? ANOTHER REASON U.S. CAR COMPANIES IN TROUBLE. OWN UP TO PROBLEMS AND GET SOME OWNER LOYALTY AND THEY COULD MAKE EVEN MORE MONEY. NO ONE IS RESPONSIBLE FOR ANYTHING ANYMORE. I ORDERED THIS JEEP NEW FOR ITS 4WD FEATURES, AND 545RFE TRANSMISSION. NOW I CAN'T GET IT WORKING. RECALL CAUSED PROBLEM. MAKE THEM FIX IT! *TR

I WAS DRIVING ON THE HIGHWAY AND THE TRUCK JUST SHUT OFF COMPLETELY FOR NO REASON THEN RESTARTED ITSELF THIS HAPPEN 3 TIMES THAT DAY AND HAS HAPPEN 2 MORE TIMES AFTER THAT. *TR

MY TRANSMISSION FILLS WITH WATER CAUSING IT TO DOWNSHIFT HARD TO 3RD GEAR. I TRIPLE FLUSHED THE TRANSMISSION AND IT WAS RUNNING ALRIGHT FOR APPROXIMATELY TWO WEEKS, THEN IT FILLED WITH WATER AGAIN AND I NOW HAVE THE SAME PROBLEMS THAT I HAD BEFORE. I SEE THERE WAS A RECALL FOR THE VEHICLES WITH THE 3.7, BUT I HAVE THE V8 AND WOULD LIKE TO KNOW WHAT I CAN DO ABOUT THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC INTERIOR DOORS HANDLES WERE CRACKED. THE FRONT DRIVER'S SIDE AND BOTH REAR DOORS EXHIBITED THE FAILURE AND COULD NOT BE ENGAGED. THE CONTACT AND PASSENGER'S WOULD HAVE TO OPEN THE WINDOW AND ENGAGE THE REAR DOOR HANDLES IN ORDER TO EXIT THE VEHICLE. IN ADDITION, THERE WERE SHARDS OF THE DOOR HANDLE BREAKING OFF AND FALLING INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR HANDLES, THE MOLDING AND THE FRAME OF THE DOOR WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70000.

TL* THE CONTACT OWNS A 2005 JEEP CHEROKEE LIMITED. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 35 MPH DUE TO A FAILED ENGINE. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,558.

BOUGHT THE JEEP, WAS NOTIFIED OF A RECALL AND HAD IT DONE WITHIN 2 WEEKS FOR BUYING THE JEEP. THE 4 WHEEL DRIVE LOW AND THE TRANSFER CASE WORKED PRIOR TO THE RECALL FLASH AND NEITHER WORK AFTER THE FLASH. HAD 3 JEEP DEALER CHECK IT OUT AND ALL SAID BASICALLY THE SAME THING. ONE SAID IT NEEDED A NEW ACTUATOR AND THE OTHER TWO SAID JUST REMOVE 2 CODES AND IF THAT DIDN'T WORK THEN THE ACTUATOR. THE CODES WERE REMOVED TWICE AND IT REVERTS BACK TO NOT WORKING. TALKED TO JEEP CUSTOMER SERVICE AND THEY JUST SAY SORRY THERE IS NOTHING WE CAN DO. SO I BOUGHT IT TO TOW AND FROM 2 WEEKS LATER AFTER THE FLASH I CAN'T TOW IT. WHAT DO YOU RECOMMEND? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ALL FOUR INTERIOR DOOR HANDLES ARE BROKEN TO VARYING DEGREES. THIS HAS BEEN HAPPENING OVER SEVERAL YEARS. THE DOOR HANDLE THAT IS MOST INTACT IS THE DRIVER'S HANDLE. IRONICALLY THIS CAR IS TYPICALLY ONLY USED BY ONE PERSON WHO USES THAT DOOR HANDLE. THE CAR HAS APPROXIMATELY 75,000 MILES. IT HAS BECOME A SERIOUS CONCERN FOR OUR FAMILY. MY HUSBAND WILL NOT TAKE PASSENGERS FOR FEAR THAT IF THERE WOULD BE AN EMERGENCY OR ACCIDENT HIS PASSENGERS WOULD BE UNABLE TO EXIT THE CAR. I HAVE HAD MULTIPLE CARS OVER THE YEARS AND HAVE NEVER HAD ONE DOOR HANDLE BREAK MUCH LESS ALL FOUR. JEEP HAS MADE ME BELIEVE THAT THIS IS AN UNUSUAL OCCURRENCE WHEN I CONTACTED THEM. ONLINE SEARCHES MAKE ME BELIEVE OTHERWISE. *TR

SINCE WE PURCHASED THIS VEHICLE, THE REAR DOOR HANDLES AND THE PASSENGER DOOR HANDLES HAVE BEEN CRACKED. OVER THE COURSE OF US OWNING THE VEHICLE FOR THE PAST YEAR THE REAR DOOR HANDLES NO LONGER OPEN FROM THE INSIDE. THIS IS A NOT ONLY A PROBLEM BUT A SAFETY ISSUE BECAUSE IF THERE WOULD BE AN ACCIDENT OR A FIRE OR ANYTHING PEOPLE IN THE BACK SEATS WOULD BE STUCK IN THE VEHICLE. I HAVE READ MANY, MANY SIMILAR ISSUES REGARDING THIS ISSUE AND HOW JEEP REFUSES TO FIX IT UNLESS YOU BUY A WHOLE NEW DOOR PANEL WHICH CAN BE UP TO $600 A DOOR. CHRYSLER SHOULD REALLY RECALL THESE VEHICLES, IT IS A TERRIBLE DESIGN AND SOMETHING NEEDS TO BE DONE. *TR

ALL INTERIOR DOOR HINGES ARE ATTACHED TO A PLASTIC HOUSING AND THAT HOUSING HAS BEGUN TO CRUMBLE ON ALL FOUR DOORS. THE DOOR HINGES ARE CHEAP PLASTIC AND HAVE AN OBVIOUS MANUFACTURING DEFECT. I HAVE SEARCHED THE WEB REGARDING THIS DEFECT, AND I AM NOT SURPRISED TO SEE THOUSANDS OF FOLKS WITH THE SAME PROBLEM AS ME. THERE ARE HUNDREDS OF VIDEOS ON YOUTUBE, AND MANY MORE POSTING THROUGHOUT THE WEB OF JEEP OWNERS COMPLAINING ABOUT THIS ISSUE. THIS IS AN OBVIOUS HAZARD BECAUSE IT WOULD PREVENT ANYONE FROM EXITING THE VEHICLE IN CASE OF AN EMERGENCY (SAY A FIRE).

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR INTERIOR DOOR HANDLES WERE FRACTURED. THE OCCUPANTS WOULD HAVE TO ENGAGE THE EXTERIOR DOOR HANDLES BY TO EXIT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE. *TR