Page 23 of 42 · complaints 1,101–1,150 of 2,052

2005 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Electrical System
Filed Sep 19, 2014MO

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Sep 18, 2014130,000 milesTX

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Service Brakes
Filed Sep 17, 201476,000 milesLA

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH MAKING A RIGHT TURN, AN ABNORMAL SOUND EMITTED FROM THE WHEELS AND THE BRAKES FAILED. THE AIR BAG AND TRACTION CONTROL LIGHT ILLUMINATED THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

Engine
Filed Sep 17, 2014OR

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING LESS THAN 25 MPH, THE ENGINE LOSS POWER AND WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. IN ADDITION, THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Sep 17, 201496,816 milesMA

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ENTIRE INSTRUMENT PANEL FAILED TO OPERATE. THE LIGHTS WENT OUT AND THE GAUGES DROPPED TO ZERO. WHEN THE PANEL RESUMED NORMAL OPERATION THE BRAKE LIGHT CONTINUED TO ILLUMINATE AND THE BRAKE PEDAL WAS VERY LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE TECHNICIAN RESET THE ELECTRICAL PANEL BUT COULD NOT PROVIDE AN EXACT DIAGNOSTIC READING. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE DEALER COULD NOT REPAIR THE VEHICLE BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,816.

Electrical System
Filed Sep 17, 2014OH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Sep 16, 201496,200 milesOK

APRIL 2014. STOPPED AT A STORE, WENT TO LEAVE AND BATTERY WOULDN'T TURN OVER; 2005 JEEP GRAND CHEROKEE LAREDO DID THIS A COUPLE MORE TIMES LEAVING ME STRANDED (JUST WEEKS AFTER BUYING IT) IT SEEMED TO FIX ITSELF AFTER MY MECHANIC CLEANED BATTERY POST AND RE TIGHTENED CABLES. A COUPLE OF DAYS AGO VEHICLE STARTED ACTING UP AGAIN. DIDN'T WANT TO START AND WHEN IT DID IT WOULD RUN GREAT AND ALL THE SUDDEN MY TRACTION CONTROL, BRAKE LIGHTS, ENGINE ETC... (I THINK MOST THE LIGHTS THAT COME ON IN DASH WHEN YOU FIRST START CAR). THEN TODAY. I WAS DRIVING AT 30MPH WHEN JEEP STARTED CUTTING OUT; LIGHTS ON DASH WOULD FLASH; CLOCK WOULD RESET TO 12; I'M TRYING TO STOP AND MY BRAKES ARE VERY STIFF; POWER STEERING EXTREMELY STIFF. A LADY PUSHED ME OUT OF THE ROAD, I PUT CAR INTO PARK. SHE THOUGHT I NEEDED TO BE PUSHED FURTHER BUT THEM THE CAR WOULD NOT COME OUT OF PARK. AFTER WAITING FOR OVER AN HOUR FOR AAA TO NOT SHOW, ANOTHER LADY OFFERED TO TRY AND JUMP JEEP. JEEP STARTED RIGHT UP. I HAD 10 MILES TO DRIVE THE WHOLE TIME DASH LIGHTS COMING OFF AND ON; STEERING ALL BUT FREEZING UP AND BRAKES TOO. BEFORE I LEFT MY SPOT JUST OFF THE ROAD THAT I HAD BEEN PUSHED TO , I TRIED SEVERAL TIMES TO START JEEP. IT WOULDN'T START WO ASSISTANCE BUT I NOTICED EVERYTIME I CRANKED THE KEY THE CLOCK RADIO DID RESET TO 12. I'M HOPING IT'S THE IGNITION RECAP SO I CAN GET BACK TO A SAFE VEHICLE FOR ME AND MY TODDLER DAUGHTER VERY SOON. *TR

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Sep 16, 201460,000 milesCT

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE VEHICLE STALLED WHILE IDLING. THE DEALER STATED THAT THE IGNITION SENSOR AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Power Train
Filed Sep 16, 2014124,000 milesMI

JEEP N23 RECALL TO FIX INADVERTENT SHIFTING OF TRANSFER CASE INTO NEUTRAL LOCKS UP CONTROL MODULE. VEHICLE TRANSFER CASE WILL NOT SHIFT ANYMORE. CHRYSLER DENIES THE EFFECT, ALTHOUGH THOUSANDS OF JGC ARE NOW CRIPPLED. THEY RECENTLY (7/29/14) RELEASED A SOFTWARE UPDATE (HTTP://WWW.WKJEEPS.COM/TSB/TSB_WK_2102214A.PDF) TO THE FDCM, THE SAME MODULE THE N23 RECALL FLASHED. HOWEVER, THEY ARE CHARGING CUSTOMERS TO UPDATE AFTER THE FIRST FLASH FOR N23 LOCKED TRANSFER CASE IN POSITION. THEY ARE TRYING TO CONTINUE TO FIX THE N23 PROBLEM BUT WITHOUT COST. *TR

Structure › Body
Filed Sep 15, 201428,000 milesFL

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER, FRONT PASSENGER, AND REAR PASSENGER SIDE DOOR HANDLES FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. UPDATED 10/30/14*LJ THE CONSUMER STATED 3 OUT OF 4 DOOR LOCKS WERE BROKEN AND CANNOT BE OPENED FROM THE INSIDE. UPDATED 04/27/2015 *JS

Electrical System › Ignition › Switch
Filed Sep 12, 2014NY

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM: IGNITION: SWITCH). THE VIN WAS INCLUDED IN THE RECALL, BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURED EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Sep 12, 2014130,000 milesMI

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY. THE DEALER STATED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM: IGNITION: SWITCH). THE FAILURE MILEAGE WAS 130,000.

Engine
Filed Sep 9, 201488,000 milesOR

VEHICLE SPUTTERS AFTER FILLING UP WITH GAS. LASTS ABOUT 10 TO 15 MILES. *TR

Electrical System
Filed Sep 8, 201460,000 milesTX

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, ALL THE EXTERIOR, INTERIOR, AND INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. AN INDEPENDENT MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE AND RECOMMENDED THAT THE ALTERNATOR AND BATTERY BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE MECHANIC AGAIN AND THE DIAGNOSIS WAS THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE MECHANIC A THIRD TIME AND THE IGNITION SWITCH WAS REPAIRED AGAIN. THE FAILURE RECURRED A MONTH AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.

Fuel/Propulsion System
Filed Sep 7, 2014124,983 milesOK

PLACED VEHICLE IN REVERSE AND IT ACCELERATED BY ITSELF, HAD TO HIT BRAKES AND TURN ENGINE OFF TO AVOID ACCIDENT, THEN WHEN I PARKED VEHICLE AND PLACED IN PARK IT DID IT AGAIN. *TR

Electrical System
Filed Sep 5, 201492,921 milesSC

ELECTRICAL DASH PANEL GOES ON AND OFF WHILE DRIVING, AND WHEN IT IS OFF WE LOOSE BRAKE LIGHTS, HEAD LIGHTS, WINDSHIELD WIPERS, TURN SIGNALS, TAIL LIGHTS, ETC. CHRYSLER DEALERS SAY THEY DO NOT KNOW WHAT'S GOING BAD AND THEY CANNOT REPAIR THESE JEEPS. IT,S UNSAFE TO DRIVE. THIS IS A COMMON PROBLEM FOR THE 2005 JEEP GRAND CHEROKEE'S. WE CAN HIT THE DASH AT OUR LEFT KNEE AND THE LIGHTS AND GAUGES WILL COME BACK ON FOR AWHILE, THEN GO OFF AGAIN. *TR

Fuel/Propulsion System
Filed Sep 3, 2014GA

WHILE DRIVING DOWN THE ROAD, THE RPM STARTED FLOATING AND THE JEEP STARTED HESITATING LIKE IT WAS OUT OF GAS. IT WAS HAPPENING EVERY ONCE IN AWHILE, NOW IT'S CONSTANTLY AND IT'S GETTING HORRIBLE GAS MILEAGE. HERE RECENTLY, THE INTERIOR LIGHTS ON THE AC/HEAT PART HAVE WENT OUT AND THE TIME PART ON THE RADIO STARTED LIGHTING UP LIKE A HEATER AND IS EXTREMELY HOT BUT THE RADIO STILL PLAYS. *TR

Fuel/Propulsion System
Filed Aug 28, 2014MA

I WENT TO GET A NEW INSPECTION STICKER & RECEIVED A REJECTION STICKER IT READ "THE OBD FUEL SYSTEM MONITOR WAS DISABLED WHEN AN ASSOCIATED CONFIGURATION REGISTER WAS INADVERTENTLY CLEARED PRIOR TO RELEASE." DATE OF OWNER NOTIFICATION WAS NOVEMBER 18, 2005. I PURCHASED THIS VEHICLE IN 2013 AND I HAVE BEEN HAVING AN EMISSIONS PROBLEM STARTING 4-5 MONTHS AFTER I PURCHASED IT. I'M STILL HAVING THE PROBLEM TODAY, AND DEALER REFUSED TO FIX THE PROBLEM. *TR

Structure › Body › Door
Filed Aug 25, 2014TN

THE INSIDE DOOR HANDLES IN THE FRONT SEAT, BOTH HAVE BECOME HARD AND BRITTLE AND HAVE CRUMBLED. IF THE DRIVER'S HANDLE DETERIORATES ANY MORE THE DOOR HANDLE WILL NO LONGER WORK AND YOU COULD BE TRAPPED IN THE CAR IN THE EVENT OF AN ACCIDENT. I'VE RESEARCHED THIS ON THE INTERNET AND FOUND THAT THIS IS A COMMON PROBLEM. THE PASSENGER SIDE HAS A HUGE CHUNK OF PLASTIC THAT HAS BROKEN OFF AND THIS INSIDE DOOR HANDLE IS RARELY USED. *TR

Structure › Body › Door
Filed Aug 24, 2014IL

DRIVER SIDE INTERIOR DOOR HANDLE HAS COMPLETELY BROKEN OFF. THE OTHER 3 DOOR HANDLES HAVE ALSO STARTED TO CRACK AND BECOME LOOSE. IT STARTS WITH A CRACK IN THE PLASTIC, THE CRACK THEN TURNS INTO A HOLE ABOVE THE METAL HANDLE. THE ACTUAL METAL HANDLE ITSELF THEN LOOSENS UP AND COMPLETELY COMES OFF. THIS IS A SERIOUS PROBLEM THAT MANY OTHER 2005 JEEP GRAND CHEROKEE OWNERS HAVE HAD. IT'S NOT FROM EXCESSIVE USE, IT'S A MANUFACTURER DEFECT. I CANNOT GET OUT OF MY CAR UNLESS SOMEONE OPEN THE DOOR FROM THE OUTSIDE. I WOULD ASSUME THIS IS A SERIOUS SAFETY HAZARD CONSIDERING IT TRAPS THE OPERATOR INSIDE THE VEHICLE. *TR

Electrical System
Filed Aug 23, 201425,000 milesCA

JEEP ABOUT HAD THE ONE THE AIRBAG LIGHT COMES ON, I TAKE IT TO THE DEALER WHERE I PURCHASED THE SEAT BUCKLE, A YEAR LATER LIGHT GOES ON,I TAKE IT BACK TO THE DEALER AND THEY REPLACE THE BUCKLE AGAIN. 6 MONTHS LATER LIGHT GOES BACK ON THE WARRANTY HAD JUST PAST BUT THE DEALER FIXED IT AGAIN. 6 MONTHS LATER THE LIGHT GOES BACK ON AND I GO BACK TO THE DEALER AND THEY WENT OUT OF BUSINESS, I TOOK IT TO ANOTHER DEALER AND TOLD THEM WHAT HAPPENED THEY CHARGED ME $150.00 TO TELL ME THAT I HAD TO REPLACE THE ENTIRE SEAT BELT HARNESS, I ALREADY NEW THAT. SO I JUST KEPT DIVING IT, AROUND 2011 THE LIGHTS AND ALL GAUGES STARTED TO GO OUT AS I WAS DRIVING NO GAUGES AT ALL NO BREAK LIGHT NO HEADLIGHTS, EVERYTHING JUST BLINKS FOR A FEW MIN, THAN BACK TO NORMAL, I WENT ON LINE TO SEE HOW BIG THE PROBLEM WAS AND THERE IS A LOT OF PEOPLE THAT IS HAVING THE SAME PROBLEM. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT COULD BE A LOT OF THINGS, I TOLD THEM IT WAS THE IGNITION, WHILE DRIVING IF I HOLD ON THE KEY IN THE IGNITION AND MOVE IT AROUND ALL THE GAUGES AND LIGHTS START TO FLASH. I TOLD THAT TO THE DEALER AND THEY TOLD ME THAT IT WOULD COST ME TO LOOK INTO IT AND TRY TO FIX IT, IN KNOW ITS THE IGNITION ONE DAY WHILE I AM DRIVING AT NIGHT MY LIGHTS ARE GOING TO TURN OFF OR EVEN THE ENGINE AND GET INTO AN ACCIDENT. THERE IS A BIG PROBLEM WITH THE 2005 JEEPS AND CHRYSLER DOES NOT WANT TO DO A RECALL. *TR

Fuel/Propulsion System
Filed Aug 20, 2014OH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Aug 20, 201480,000 milesWI

IT HAS HAPPENED ON SEVERAL OCCASIONS NOW; HOWEVER, THE FIRST TIME MY TRUCK COMPLETELY SHUT OFF, I WAS DRIVING ~35MPH THEN SLOWED DOWN A BIT TO TURN AND SUDDENLY HAD NO POWER. IT STARTED BACK UP WITH OUT ISSUE, BUT IT WAS TERRIFYING, AS I WAS IN THE MIDDLE OF AN INTERSECTION. MOST RECENTLY, I WAS DRIVING WITH MY WIFE AND KIDS IN THE TRUCK AND A SIMILAR INCIDENT OCCURRED. I WAS DRIVING ~25 MPH WHEN THE ENGINE JUST SHUT OFF. AGAIN, IT STARTED ON THE FIRST ATTEMPT. *TR

Electrical System
Filed Aug 19, 201443,000 milesMN

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY AND THE MESSAGES "SERVICE ELECTRICAL BRAKE SYSTEM" AND "SERVICE ELECTRICAL SYSTEM" APPEARED ON THE INFORMATION PANEL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Engine
Filed Aug 18, 2014122,000 milesOH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

Seats
Filed Aug 18, 201471,500 milesMI

I AM 6'4" TALL. THE SEAT IN THE LIMITED EDITION 5.7 L HAS INSUFFICIENT TRAVEL IN THE VERTICAL DIRECTION. MY HEAD RESTS AGAINST THE CEILING UNDER NORMAL DRIVING CONDITIONS UNLESS I SLOUCH A LOT OR PUT THE SEAT BACK WAY BACK AT WHICH POINT I CAN NO LONGER GRIP THE STEERING WHEEL WELL. *TR

Electrical System
Filed Aug 18, 201475,000 milesMI

I BOUGHT MY GD CHEROKEE USED WITH 71K MILES. I JUST HAD MY FIRST OIL CHANGE BEFORE HEADING OUT ON A CAMPING TRIP FOR THE WEEKEND. ON THE RETURN TRIP, I HAD JUST TURNED ONTO THE HIGHWAY (55 MPH ZONE). I AM 6'4" TALL. THE PREVIOUS OWNER WAS SHORTER THAN ME. THE SEAT WAS IN THE WRONG POSITION (I NOW KNOW). WHILE SWITCHING FROM GAS PEDAL TO BRAKE PEDAL, MY KNEE HIT THE KEY IN THE IGNITION. THE CAR TURNED OFF. I IMMEDIATELY REACHED FOR THE KEY AND TURNED THE CAR BACK ON. IT LUNGED THE WAY A MANUAL TRANSMISSION DOSE WHEN THE CLUTCH IS LET OUT TOO QUICK. I MOVED MY SEAT BACK AWAY FROM THE WHEEL. NOW I DRIVE IT FROM FARTHER BACK, WHICH MEANS I NEED TO SIT UP STRAIGHTER, WHICH MEANS MY HEAD HITS THE CEILING OFTEN. I HAVE THE LIMITED EDITION AND I LOVE EVERYTHING ABOUT IT EXCEPT THE SEAT CAN'T GO DOWN FAR ENOUGH FOR ME TO DRIVE IT COMFORTABLE WITHOUT TURNING THE CAR OFF WHICH HAS GOT TO BE HORRIBLE FOR THE CAR. *TR

EngineCrash1 injured
Filed Aug 14, 2014160,000 milesIL

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER LOST CONTROL AND CRASHED INTO AN EMBANKMENT. THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE DRIVER SUFFERED INJURIES TO THE NECK AND PELVIC AREA. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Air BagsCrash3 injured
Filed Aug 13, 2014126,000 milesFL

I WAS SITTING AT A RED LIGHT AND A FLORIDA STATE TROOPER WAS BEHIND ME, ALSO STOPPED. WHEN THE LIGHT TURNED GREEN, THE CARS IN FRONT OF ME STARTED TO MOVE FORWARD SO I TOOK MY FOOT OFF OF THE BRAKE TO EASE FORWARD, AWAITING TO HIT THE GAS WHEN THE TROOPER HIT HIS GAS, SLAMMING INTO THE BACK OF MY JEEP SO HARD THAT IT LIFTED THE BACK OF MY JEEP UP AND FORCED THE FRONT END TO HIT THE VEHICLE IN FRONT OF ME AT THE BOTTOM OF HIS REAR BUMPER - PUSHING ME FORWARD INTO THE CAR IN FRONT OF ME APPROXIMATELY 7 FEET. MY JEEP STALLED DURING THE HIT BUT THE AIR BAGS DID NOT DEPLOY. *TR

Structure › Body › Door
Filed Aug 13, 2014145,000 milesNY

PLASTIC INTERIOR DOOR HANDLES ARE ALL CRUMBLING AND DOORS CANNOT BE OPENED FROM INSIDE CREATING A SAFETY HAZARD FOR PASSENGERS. ALL FOUR HANDLES ARE AFFECTED. WINDOW MUST BE OPENED AND CAR DOOR MUST BE OPENED FROM THE OUTSIDE WHILE LEANING OUT THE WINDOW. *TR

Engine
Filed Aug 13, 2014196,350 milesNJ

WHILE DEPARTING PHILADELPHIA AIRPORT , ENTERING RAMP TO ACCESS INTERSTATE 95, THE VEHICLE LOST ALL POWER, ENGINE, POWER STEERING AND BRAKES WOULD NOT WORK. HEAD LIGHTS WERE STILL FUNCTIONING. WE PHYSICALLY PUSHED THE VEHICLE OFF THE HIGHWAY, SO OTHER DRIVERS AND MUNICIPAL BUS DRIVERS WOULD STOP SCREAMING AT US. THE VEHICLE WOULD NOT START. AFTER CALLING THE POLICE AND A TOW TRUCK, ABOUT 30 MINUTES LATER , THE VEHICLE STARTED. WE HAD THE VEHICLE TOWED TO OUR HOME 100 MILES AWAY IN NEW JERSEY. THE VEHICLE WOULD START AND REMAIN RUNNING FOR ABOUT 15 MINUTES, THEN WOULD SHUT DOWN AGAIN, SAME ISSUES. SEVERAL SENSOR CODES CAME UP ON A READOUT BUT NOTHING HAS BEEN DONE TO THE VEHICLE. AT THIS POINT IT IS FUNCTIONING, BUT WE ARE AFRAID TO DRIVE THE VEHICLE. ANY HELP OR RECALL INFO ON THIS MATTER WOULD BE GREATLY APPRECIATED. *TR

Service Brakes
Filed Aug 12, 201467,120 milesMD

DRIVING 16 MILES PER HOUR ENTERING IN TO A LEFT TURN WHEN ENGINE SHUT DOWN, LOST CONTROL OF VEHICLE, NO POWER STEERING AND NO BRAKES. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Aug 12, 201490,000 milesTX

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 01/23/15*LJ UPDATED 08/28/2017*CT

Power Train › Transfer Case (4-wheel Drive)
Filed Aug 11, 2014180,000 milesOH

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FOUR WHEEL DRIVE LOW RANGE FAILED TO ENGAGE. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA RECALL NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Power Train
Filed Aug 7, 201472,500 milesPA

WHEN I'M DRIVING ABOUT 55-60 MPH, MY LAREDO STARTS TO SHAKE VERY BAD TO WHERE I HAVE TO COME TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. THIS PROBLEM IS STARTING TO BECOME WORSE AS TIME GOES ON. NOW WHEN I REACH 40-45 MPH IT HAPPENS. I WAS TOLD THIS MAYBE THE TORQUE CONVERTER. I DO NOT FEEL SAFE TO DRIVE IT. I SEEN WHERE THERE WAS A RECALL BUT NOT SURE IF MY JEEP WAS ONE THAT NEEDED THE WORK. ANY INFO AND HAVE THERE BEEN SIMILAR EVENTS? *TR

Engine
Filed Aug 4, 201487,300 milesOH

I WAS PULLING OUT OF MY DRIVEWAY ONTO THE ROAD. I CAME TO A COMPLETE STOP, THEN WHEN I WENT TO ACCELERATE THE ENGINE DIED. I WAS IN DRIVE AND EVERYTHING JUST SHUT DOWN. I THEN HAD TO PUT THE VEHICLE BACK INTO PARK AND TURN IT ON AGAIN. THIS IS THE SECOND TIME IT HAS DIED WHEN I HAVE BEEN PULLING OUT OF MY DRIVEWAY FROM A STOP. *TR

Latches/Locks/Linkages
Filed Aug 1, 2014IN

THE POWER LOCKS ARE SHAPED IN A WAY THAT IF YOU HAVE YOUR ARM RESTING ON IT, IT WILL PULL YOUR ARM SKIN IN AND LEAVE A WELT AND A BRUISE. I WAS RESTING MY ARM AND IT AUTOMATICALLY LOCKED, PINCHING MY ARM SO HARD THAT I HAD A WELT AND BRUISE....THIS ALSO HAS HAPPENED TO MY HUSBAND. *TR

Power Train
Filed Aug 1, 2014102,000 milesID

BACK IN FEBRUARY I GOT NOTICE OF THE FOLLOWING RECALL AND HAD IT PERFORMED EVENTHOUGH WAS NOT HAVING THE PROBLEM. SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, AFTER THIS RECALL WAS PERFROM 4LOW WOULD NOT WORK. WE WERE ABLE TO RESET THE MODULE BY RESETTING A FUSE BUT, THIS ONLY LASTED A FEW MONTHS. IN JUNE THE 4LOW STOPPED WORKING AGAIN. BECAUSE WE HEARD THERE WAS A NEW SERVICE BULLETIN OUT WE TOOK IT BACK AGAIN FOR ANOTHER FLASH. THIS TIME THEY WERE ALSO WANTING TO REPLACE THE ACUTATOR MOTOR, WHICH WAS NOT AVAILABLE. OTHER PEOPLE WHO HAVE HAD THIS PART REPLACED HAVE BEEN UNSUCESSFUL. ON TOP OF THIS MY DEALER WAS TELLING ME I HAD TO PAY FOR THIS PART AND THEY ARE CLAIMING IT IS NOT TIED TO THE N23 RECALL. WE HAVE NOT PAID TO HAVE THIS PART REPLACED BECAUSE I DON'T FEEL I SHOULD HAVE TO PAY FOR SOMETHING THAT IS CHRYSLERS DOING. IT IS CLEAR THAT THE SOFTWARE UPDATES HAVE CAUSED THESE ISSUES TO ARISE AND CHRYLSER IS NOT OWNING UP TO IT. I FEEL NHTSA NEEDS TO INFORCE THAT WHEN A RECALL IS MADE IT TRUELY NEEDS TO BE DONE AND THE FIX REALLY WORKS. IF ISSUES ARISE WITH A RECALL NHTSA NEEDS TO MAKE SURE THE COMPANY MAKES IT RIGHT.THE CHRYSLER CUSTOMER CARE CENTER IS A JOKE. NO ONE CAN ANSWER YOUR QUESTIONS, CONCERNS AND CALLS ARE NOT RETURN. MAKING US GO BACK AND FORTH FOR UPDATES THAT CONTINUE TO NOT FIX THE REAL PROBLEM AND MAKING US REPLACE PARTS THAT DON'T FIX THE PROBLEM IS NOT

Engine
Filed Aug 1, 201495,000 milesCA

ENGINE STALLS WHEN COMING TO A STOP. THIS STALLING AT A STOP ONLY HAPPENS A FEW MINUTES INTO DRIVING AND DISAPPEARS AFTER ABOUT 1/2 HR OF DRIVING. THE STALL CAN BE PREVENTED BY PUSHING THE (AUTOMATIC) TRANSMISSION INTO NEUTRAL. (I.E. THIS LOOKS TO BE A TRANSMISSION CONTROL PROBLEM, NOT AN ENGINE IDLE PROBLEM). JEEP DEALER HAD CAR FOR TWO DAYS AND WAS ABLE TO REPRODUCE STALL BUT COULD NOT FIND CAUSE AND FIX THE PROBLEM. THERE IS NO CHECK-ENGINE LIGHT ON. *TR

Electrical SystemFire
Filed Jul 30, 2014IL

2005 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSFER CASE ACTUATOR RECALL PROBLEMS. *SMD THE CONSUMER STATED HE COMPLIED WITH THE RECALL NOTICE HE RECEIVED IN THE MAIL. THE DEALER REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE. FOUR WEEKS LATER, THE VEHICLE CAUGHT ON FIRE. THE CONSUMER STATED HE DIDN'T HAVE ANY PROBLEMS WITH THE VEHICLE, PRIOR TO THE RECALL REPAIR. THE CONSUMER STATED AFTER A SHORT TIME OF DRIVING ON THE EXPRESSWAY, IT FELT AS THOUGH THE VEHICLE WAS NOT SHIFTING INTO THE NEXT HIGHER GEAR AND WOULD NOT SHIFT INTO THE HIGHER GEAR WHEN HE PRESSED THE ACCELERATOR. WHILE DRIVING IN THE RIGHT LANE, THE VEHICLE WENT INTO NEUTRAL ON ITS OWN AND THE VEHICLE BEGAN TO COAST. WHEN HE LOOKED IN THE REAR VIEW MIRROR, HE NOTICED GRAY SMOKE COMING FROM THE REAR OF THE VEHICLE AND THEN THE GRAY EXHAUST SMOKE, TURNED BLACK. WITHIN LESS THAN A MINUTE, THE CONSUMER WAS ON THE SHOULDER AND TWO-INCH RED FLAMES BEGAN EMITTING FROM UNDER THE HOOD. THEN THE FLAMES WERE FIVE TO SIX FEET HIGH ABOVE THE CAR HOOD. THE LOCAL FIRE DEPARTMENT AND POLICE WERE CALLED TO THE SCENE. *JB

Engine
Filed Jul 30, 201420,000 milesCA

I SAW THE NEWS THIS MORNING THAT CHRYSLER JEEP HAS ADMITTED TO A DEFECT WHERE THE JEEP CHEROKEES (2005) TURNS OFF UNEXPECTEDLY AND THERE ARE ISSUES WITH THE AIRBAG. MY JEEP HAS TURNED OFF/STALLED SOON AFTER I HAVE STARTED DRIVING IT ON A NUMBER OF OCCASIONS. IT SORT OF STALLS WITH NO POWER GOING TO THE ENGINE AND THEN A FEW SECONDS LATER KICKS IN AND MOVES. THIS USUALLY HAPPENS RIGHT AFTER I PULL OUT OF A PARKING SPACE OR PULL AWAY FROM THE CURB TO START DRIVING IN A LANE OF TRAFFIC. I HAVE BROUGHT THE CAR IN AND DISCUSSED THE PROBLEM A COUPLE TIMES AND BEEN TOLD THERE IS NO PROBLEM. AS A SEPARATE OR RELATED ISSUE, DURING ONE OF MY FIRST SERVICES AT A JEEP DEALERSHIP WHEN I LEFT THE DEALERSHIP WARNING LIGHTS TURNED ON -- I WENT BACK TO HAVE THE ISSUE ADDRESSED AND WAS FINALLY TOLD ON THE FOURTH VISIT THAT THERE WAS A FAULTY SOFTWARE UPGRADE AND NOT TO WORRY UNLESS A LIGHT WENT ON AND STAYED ON (I DIDN'T HAVE TIME TO PURSUE THE ISSUE AND I GOT NO WHERE WITH THE DEALERSHIP). MORE RECENTLY IT HAS BEEN THE AIRBAG LIGHT THAT GOES ON AND OFF (IF IS NOW OFF). FINALLY, I WENT TO THE CHRYSLER WEBSITE THIS MORNING AND ENTERED MY VIN AND WAS TOLD THERE WAS NO RECALL OR NOTICES. I HOPE THAT THE NHTSA REQUIRES CHRYSLER TO ADDRESS THIS ISSUE AND/OR IT IS ADDRESSED THROUGH A CLASS ACTION. *TR

Electrical System
Filed Jul 29, 201460,000 milesPA

THE IGNITION SWITCH ON THIS CAR IS IN FAILURE MODE . ALL DASHBOARD LIGHTS , SPEEDOMETER FLASH OR OR DOWN TO ZERO SPEED . THIS ONLY HAPPENS MOMENTARILY AS THE LIGHTS AND SPEEDOMETER COME RIGHT BACK ON . IT SEEMS THAT IT HAPPENS MORE WHEN THE TEMPERATURE IS BETWEEN 30 TO 40 DEGREES FARENHEIT. I HAD THIS CAR IN FOR SERVICE FOR THIS PROBLEM TO BEDFORD CHRYSLER(814-623-1141 IN BEDFORD , PENNSYLVANIA MULTIPLE TIMES . THE PROBLEM WOULD NOT RECREATE ITSELF . ONCE WHEN DRIVING AT HIGHWAY SPEEDS , IT FLASHED MULTIPLE TIMES . I REACHED FOR THE IGNITION KEY AND MOVED IT SLIGHTLY , THE PROBLEM IMMEDIATELY STOPPED . I HAVE BEEN FOLLOWING THE IGNITION SWITCH RECALL BUT NOT SURE IF THIS IS AN AFFECTED MODEL. ONCE I NOTICED THIS PROBLEM , I HAD MY WIFE TRY THE SAME THING WITH THE KEYS , AND THE PROBLEM WOULD GO AWAY FOR HER . I DO NOT HAVE EXACT DATES OF OCCURENCES , BUT I DO KNOW IT HAS HAPPENED MULTIPLE TIMES . THE CAR NEVER SHUT ITSELF DOWN WITH THIS PROBLEM . *JS

Structure
Filed Jul 26, 201480,000 milesCT

WE PURCHASED A SECOND HAND JEEP 2005 GRAND CHEROKEE LAST MAY 2013. IT WAS A ONE OWNER ONE DRIVER VEHICLE. BY THE LOOKS OF THE INTERIOR THERE WERE NO OTHER PASSENGERS EVER IN THE CAR. VERY CLEAN AND UNUSED. BY DECEMBER 2013 WE NOTICED CRACKING AND BREAKING AROUND THE PASSENGER AND REAR DOOR HANDLES. WE UTILIZE THE REAR DOORS FOR OUR GRANDCHILDREN. BY FEBRUARY 2014 THE REAR DOOR BEHIND THE DRIVER HAD BROKEN AND HAS APPARENTLY UNATTACHED THE MECHANISM THAT OPENS THE DOOR, WHICH NOW IS UNABLE TO EXIT THE VEHICLE THROUGH THAT DOOR. WHEN THIS INCIDENT OCCURRED I WENT ONLINE AND SAW THAT IT WAS A COMMON DEFECT WITH THIS MAKE AND MODEL. I CONTACTED JEEP AND JEEP DEALER. NO ONE RESPONDED BACK FROM COMPLAINT FROM JEEP. THE DEALER TOLD US IT WOULD COST $550 PER DOOR TO REPAIR. WHEN I CONTACTED JEEP I ASKED HOW MANY CASUALTIES DOES IT TAKE FOR A RECALL. MY GRANDDAUGHTERS SIT BACK THERE AND COULD NEVER EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THE HANDLES ARE MADE OF PLASTIC AS IS THE PIECE IT IS CONNECTED TOO. THEY ACTUALLY SELL REPLACEMENT REPAIR KITS FOR THIS ON LINE AND DEALERSHIP WHERE WE PURCHASED SAID IT WOULD REPLACE THEM FOR A LARGE FEE IF I PURCHASED THE REPAIR KIT. SINCE THIS IS A KNOWN DEFECT AND SAFETY ISSUE I DON'T FEEL WE SHOULD HAVE TO PAY TO REPAIR SOMETHING THAT SHOULD HAVE BEEN A MANUFACTURING RECALL. IF THE VEHICLE WOULD CATCH ON FIRE THERE WOULD BE FATALITIES.. THE STRONGEST HANDLE IS THE DRIVERS DOOR?? WHICH MEANS IT WOULD TAKE A LOT LONGER FOR THIS ONE TO BREAK, D

Electrical System › Ignition › Switch
Filed Jul 23, 20141,000 milesNJ

MY KNEE HIT THE IGNITION SWITCH WHILE I WAS DRIVING, WHICH TURNED THE VEHICLE "OFF" AT 65MPH ON THE HIGHWAY. THE BRAKES AND THE STEERING LOST POWER. THIS IS HAPPENED ABOUT 10 TIMES OVERALL. THANKFULLY, I HAVE ALWAYS BEEN ABLE TO TURN THE CAR BACK ON BEFORE ANY ACCIDENTS HAPPENED. *TR

Fuel System, Gasoline
Filed Jul 23, 2014WV

STRONG GAS SMELL. ON START UP AND CONTINUES WHILE IN MOTION. WHILE HAVING OIL CHANGES AND OTHER MAINTENANCE OVER THE YEARS, HAVE COMPLAINED AND HAD TECHNICIANS TO CHECK WHAT COULD BE CAUSING THE PROBLEM. NOTHING HAS EVER BEEN FOUND BY TECHS. THE PROBLEM STILL EXISTS AFTER YEARS OF HAVING IT LOOKED AT. I NOW HAVE 75000. MILES ON IT. THIS IS A CONCERN AND IT IS NOW OUT OF WARRANTY. *TR

Structure › BodyCrash
Filed Jul 23, 201483,700 milesAZ

WHEN BACKING INTO PARKING SPACE THE CAR TOOK OFF LIKE A ROCKET SHIP/FULL THROTTLE (5.7 HEMI) LIKE IT HAD A MIND OF IT'S OWN. THE RESULT WAS PROPERTY DAMAGE (UNKNOWN AMOUNT) AND CAR DAMAGE OVER $7600.00 NOT INCLUDING CAR RENTAL FOR 2 WEEKS. CHRYSLER SENT INSPECTOR TO BODY SHOP AND THEIR DETERMINATION WAS THEY FOUND NOTHING WRONG AND SAID THE CASE IS CLOSED. A JEEP/CHRYSLER DEALERSHIP REPLACED THE THROTTLE BODY JANUARY 31, 2014 UNDER WARRANTY. WE KNOW THIS WAS NOT DRIVER ERROR. IT WAS THE SCARIEST 15 SECONDS OF OUR LIVES AND COULD HAVE EASILY KILLED SOMEONE. NOW WE WONDER WHEN WILL IT HAPPEN AGAIN? WE WOULD LIKE TO KNOW, HAS THERE EVER BEEN AN ENGINE GOING TO FULL THROTTLE ACCIDENT INVOLVING A 2005 JEEP/CHRYSLER PRODUCT? *TR

Structure › Body › Door
Filed Jul 23, 201485,000 milesFL

THE JEEP GRAND CHEROKEE 2005 AND UP HAS INSIDE DOOR PANELS MADE OF PLASTIC ,AND THE DOOR HANDLES WHICH ALLOW OPENING THE VEHICLE DOORS FOR THE INSIDE ARE ATTACHED TO THIS WEAK PLASTIC PANEL. OVER TIME THE DOOR HANDLE PLASTIC ATTACHMENT POINTS BEGAN TO CRACK AND BREAK AWAY , EVENTUALLY CAUSING THE OPENING HANDLE TO FALL OFF,AND THE DOOR IS THEN NOT ABLE TO BE OPENED FROM INSIDE. IN THE EVENT OF A CRASH OR FIRE IN THE VEHICLE WHILE THIS CONDITION EXISTS , THE OCCUPANTS AT THOSE DOORS WOULD BE UNABLE TO ESCAPE THE VEHICLE THRU THE DOORS WITH THIS PROBLEM. CHRYSLER SERVICE STATES THAT THERE ARE NOT ENOUGH COMPLAINTS REGARDING THIS FOR THEM TO ASSIST ME IN ANY WAY, TO REPAIR THIS ALL THE INSIDE DOOR PANELS MUST BE REPLACED. CHRYSLER CUSTOMER SERVICE # 1-800-992-1997. *TR

Power Train
Filed Jul 14, 2014VA

ON MAY 22, 2014 I TOOK MY 2005 JEEP GRAND CHEROKEE LIMITED 4 X 4 WITH 5.7L HEMI ENGINE FOR RECALL #N23 REPROGRAM FINAL DRIVE CONTROL MODULE. THE MILEAGE AT THAT TIME WAS 93758. AFTER THAT "FIX" EVERYTHING SEEMED TO RUN OKAY THEN ON JULY 2, 2014 DUE TO A GRINDING SOUND IN THE REAR, MY SONS FATHER IN LAW CHECKED THE CODES AND FOUND THE EMERGENCY BRAKE TONE RING SHOW. ALSO ON THE DASHBOARD A "SERVICE 4 WHEEL DRIVE SYSTEM" MESSAGE APPEARED. HE REPLACED THE RIGHT REAR HUB ASSEMBLY AND BOTH EMERGENCY BRAKE SHOES, BUT WHEN HE WENT TO TEST DRIVE THE VEHICLE, HE SAID IT WOULDN'T SHIFT CORRECTLY. I BELIEVE HE SAID IT WOULDN'T SHIFT OUT OF 4 WHEEL LOW. VEHICLE DID ALSO STALL ALSO HE SAID. HE CHECKED INTERNET AND FOUND LOADS OF REPORTS OF THIS MODEL AND YEAR JEEP VEHICLE HAVING PROBLEMS ONLY AFTER HAVING THE N23, NHTSA ID# 13V175000. RECALL "FIX" PERFORMED. MINE WAS DONE AT TRI-CITIES CHRYSLER, DODGE, JEEP, RAM AT KINGSPORT, TN. IT APPEARS TO BE A COMPUTER RELATED PROBLEM, AS THAT'S WHAT WAS REPROGRAMMED FOR THE RECALL. I AM DISABLED AND NEED THE JEEP TO HAUL MY HANDICAPPED SCOOTER AND ME WITH MY WIFE DRIVING. IT'S ESSENTIAL THAT IT'S NOT OUT OF SERVICE. I CALLED THE AFOREMENTIONED DEALER SERVICE DEPARTMENT TODAY AND SPOKE TO "GREG" WHO SAID HE COULD CHECK IT OUT. I HAD MY SONS FATHER IN LAW CALL HIM TO FULLY EXPLAIN WHAT WAS DYSFUNCTIONAL AS HE WAS THE ONE THAT EXPERIENCED THE PROBLEM AND THUS FULLY TELL [XXX] ABOUT IT. I WAS TOLD THAT [XXX] SAID WE COULD TOW IT IN AT OUR EXPENSE (NOT D

Tires
Filed Jul 12, 201498,000 milesWA

IN FEBRUARY 2013, I BOUGHT 4 COPPER TIRES, COOPER DISCOVER ATR OWL 235/65/R17, DOT UT81 C8E 0411 FOR MY 2005 JEEP GRAND CHEROKEE LAREDO. FACTORY DIRECT TIRE, 22617 76TH AVE W, EDMONDS, WA 98026, SOLD THE TIRES. AROUND MIDDLE OF JUNE 2014, SOMEONE BROUGHT TO MY ATTENTION THAT ALL FOUR TIRES ON MY JEEPS HAVE CRACKS ON SIDEWALLS. THE TIRES ONLY HAD 8,000 MILES ON THEM; THOSE ARE 50,000 MILES TIRES. IT SEEMS THAT MANY CONSUMERS CANNOT SEE THOSE CRACKS AND THE DEALERS AND THE MANUFACTURE GET AWAY WITH THAT; IF CONSUMERS NOTICED THOSE CRACKS, AT THAT POINT, COOPER JUST OFFER THEM A PRORATED AMOUNT BASED ON TREAD WEAR. THE MORE TIRE GETS WORN, THE LESS MONEY COOPER HAD TO PAY. I BELIEVE IT IS A VERY DANGEROUS GAME AS PEOPLE LIVES IS AT THE STAKE HERE. PEOPLE DRIVE KIDS IN THOSE CARS WITHOUT OBVIOUS BUBBLE OR SEPARATION BECAUSE IT IS HARD TO SEE THOSE CRACKS ON THE SIDE OF THE TIRE. THE WAY THAT THIS TIRE IS BUILT COMPARE TO OTHER TIRES, THIS TIRE EVENTUALLY WILL HAVE THOSE CRACKS. THE BELT IN THE MIDDLE OF THE TIRE THAT INCLUDES COOPER NAME AND LOGO IS A SEPARATE RUBBER BELT BETWEEN THE TREAD AND THE RUBBER ABOVE THE REAM. ON MANY TIRES THIS SIDE IS ONE SOLID PIECE, BUT NOT ON THIS PARTICULAR TIRE. IT LOOKS IT IS MANUFACTURING/ ENGINEERING DEFECT THAT BELT IN THE MIDDLE OF THE TIRE EVENTUALLY WILL START SEPARATE ITSELF DUE, FOR EXAMPLE, TO WEATHER CONDITIONS, SUCH AS VERY HOT WEATHER. THE TIRE LIKE THAT WOULD NOT PASS QUALITY CONTROL IF IT WERE TESTED IN ACCORDANCE WITH NEW STANDARD

Engine
Filed Jul 9, 201452,000 milesKY

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE RPMS DECREASED. THE VEHICLE JERKED AND THEN SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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