Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 15 MPH, THE CONTACT'S KNEE STRUCK THE IGNITION KEYS AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE DEALER WAS CONTACTED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY LIGHTS BOTH INTERIOR / EXTERIOR / GAUGES FLICKER ON AND OFF WHENEVER THE WANT TO ON THEIR OWN. THIS IS A SERIOUS PROBLEM DRIVING AT NIGHT
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 60 MPH, THE VEHICLE LOST ALL POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND VARIOUS WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE BEGAN TO JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
CAR DID NOT TURN ON. IGNITION SWITCH.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
RECEIVED A RECALL FOR MY VEHICLE, TOOK CAR TO THE DEALER, BACK IN 2014 AND AS OF TODAY THE PART HAS NOT BEEN RECEIVED, AND MY CAR HAS NOT BEEN REPAIRED. WHEN FOLLOW UP CALLS ARE MADE TO THE DEALER (CERRITOS DODGE/JEEP DEALER IN CERRITOS, CA) ARE MADE, AM INFORMED THE PART IS ON BACK ORDER, SINCE 2014???. ON THE OTHER HAND, I AM CONSTANTLY RECEIVING MESSAGE ON MY CELL, FROM THEIR SALES DEPARTMENT FOR REQUEST THAT I CONTACT THEM FOR INFORMATION REGARDING A NEW VEHICLE, WITH A TRADE IN AND GREAT FINANCING. I DON'T WANT A NEW CAR, JUST THIS ONE REPAIRED.
WE RECEIVED A RECALL NOTICE JUNE 2014 FOR IGNITION SWITCH. MY VEHICLE DASH BOARD, GAUGES HEAR, AIR, EVERYTHING SHUTS OFF AT LEAST 5 TIMES A WEEK. I AM TOLD FROM SUBCLASS THAT THE PART IS STILL NOT IN. IN DOING RESEARCH, I HAVE FOUND THE SOME CARS COMPLETING SHUT DOWN. SOME WHILE DRIVING 60 ON A HIGHWAY. THIS NEEDS TO BE FIXED. I FEEL THAT OVER A YEAR IS LONG ENOUGH. I NEED MY JEEP FIXED AND SAFE TO DRIVE AROUND WITH MY 4 YEAR OLD GRANDSON IN THE BACK SEAT. THANKS, DEB
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL FOR MY 2005 JEEP GRAND CHEROKEE . THIS INVOLVES THE IGNITION SWITCH. THE IGNITION SWITCH IS DEFECTIVE AND COULD CATCH ON FIRE. I TOOK IT TO OUR LOCAL DEALERSHIP AFTER SMELLING BURNT RUBBER AND THEY FOUND MY IGNITION HAD INDEED MELTED. MY VEHICLE AND OTHERS COULD CATCH FIRE AT ANYTIME, IS THERE NOT SOMETHING YOU CAN DO? HAS NOT SENT PARTS TO DEALERSHIP FOR IT I HAD A CHOICE AND REPLACING THIS WITH ANOTHER POSSIBLE DEFECTIVE SWITCH BUT THAT WAS TO COME OUT OF MY POCKET(500.00)! THE RECALL IS OVER A YEAR OLD AND STILL NO REPLACEMENTS PARTS HAVE BEEN EVEN DESIGNED. ISN'T THERE A TIME LIMIT ON THIS? I'VE COMPLAINED TO CHRYSLER AND WAS TOLD THERE'S NOTHING THEY CAN DO ABOUT TILL THEY PUT OUT THE NEW PART!
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/15/15*JB
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAD MY VEHICLE VALET PARKED WITH A SINGLE KEY IN THE IGNITION. UPON RECEIVING MY CAR I GOT INTO THE DRIVE SEAT AND PROCEEDED TO PUSH MY SEAT FORWARD SINCE I HAD A PASSENGER BEHIND ME AND WAS PROVIDING EXTRA LEG ROOM. WE PROCEEDED TO LEAVE THE PARKING AREA OF THE HOTEL AND AT A SPEED OF ABOUT 15 MPH I TURN TO ADJUST AND ITEM ON THE REAR FLOOR WHEN MY KNEE HIT THE KEY AND THE ENTIRE CAR WAS SWITCHED OFF. I HAD NO STEERING SINCE IT WAS IN LOCKED POSITION AND THE BRAKES WAS DIFFICULT TO STOP. THE ENGINE WAS OFF. I AM JUST GLAD I WAS NOT ON THE FREEWAY AT 65 MPH. WHY IS IT TAKING CHRYSLER (FIAT) ONE YEAR TO GET A FIX FOR THIS RECALL?
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE AT A STOP OR DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED THE STARTER TWICE AND THE BATTERY, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. MA 09/22/15 UPDATED 11/01/2017*CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
GOT HOME FROM WORK 7 MILES AWAY PARKED WENT TO START IT 5 MIN LATER KNOCKING SOUND TRIED ABOUT 3 TIMES I OPEN THE HOOD HAD OIL OVER THE PASSENGER SIDE OF MOTOR , I THOUGHT IT WAS A HEAD GASKET ,TOOK APART TOP SIDE OF ENGINE TURNED OUT TO BE VALVE SEAT POP OUT OF PLACE THEREFORE BENDING VALVE BREAKING PIECES OF VALVE GUIDE LIFTER ROCKER COMING LOOSE BREAKING PLASTIC HEAD COVER CAUSING OIL TO SPLATTER ALL OVER ENGINE AND DRIVE WAY , SHAME ON JEEP / CHRYSLER / DODGE , THIS WAS A 3.7 MY BROTHER HAS A DODGE 1500 4.7 PROBLEMS W PISTONS AT 50000 NOW AT 156000 , AND WHERE SLOW DRIVERS WE DON'T ABUSE THE ENGINES OIL CHANGE EVERY 4000 M JEEP 3.7 WHEN I TOOK APART LOOKED BRAND NEW NEVER LEAKED OIL I WAS PROUD OF MY CAR UNTIL THIS HAPPENED , REMINDED ME OF A CHINESE SCOOTER I BOUGHT MY SON POOR QUALITY , DODGE / JEEP / CHRYSLER ACKNOWLEDGE UR FAULTS BAD DECISION IN ENGINEERING I PERSONALLY LOVED JEEP AND DODGE TRUCKS I DON'T THINK I WILL EVER BUY JEEP CHRYSLER OR DODGE EVER AGAIN LOOKING AT ALL THESE PROBLEMS GOING ON IN THE COMPANY , IT COULD HAVE HAPPEN WHILE DRIVING AND LOOSE STEERING AND BRAKE POWER
SHORTLY AFTER I BOUGHT THE JEEP, I STARTED HAVING ISSUES WITH THE WHOLE DASH LIGHTING UP AS I WAS DRIVING DOWN THE ROAD. I WAS NOTIFIED BY CHRYSLER, ON 09/29/14, ABOUT A RECALL ON THE IGNITION SWITCH. AS OF TODAY, 6/26/15, THE PART IS STILL NOT AVAILABLE. THIS IS COMPLETELY UNACCEPTABLE AS THIS ISSUE, OBVIOUSLY, MAY RESULT IN SERIOUS INJURY OR DEATH. MY DASH KEEPS LIGHTING UP AND NOW THE BRAKES ARE GIVING ME ISSUES. WE HAVE HAD THE BRAKES CHANGED OUT, ROTORS AND CALIPERS HAVE BEEN CHANGED AS WELL AS SENSORS AND THERE HAS BEEN NO IMPROVEMENT WHICH MEANS IT IS RELATED TO THIS RECALL. I AM TEMPTED TO VISIT A LAWYER IN REGARDS TO THIS MATTER AS IT IS VERY SERIOUS AND CAN COST MY FAMILY, AS WELL AS OTHER FAMILIES, THEIR LIFE. UPDATED 09/10/15*JB
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE EXPERIENCED A TOTAL LOSS OF POWER AND THEN RESTARTED ON ITS OWN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000....UPDATED 08/27/15 *BF UPDATED 8/28/15*CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/03/15*LJ UPDATED 09/10/15*JB
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/05/16*LJ UPDATED 10/26/2017*CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 8/21/15*CN
FLICKERING ON DASH BOARD. LIGHTS GO OFF. NO POWER. DEALER, NORMANDIN CHRYSLER JEEP DODGE RAM, REFUSES TO DO P41 SAFETY RECALL DUE TO UNKNOWN REASON. I'M WILLING TO PAY WHAT EVER IT COSTS.
THE INSIDE DRIVER DOOR HANDLE ASSEMBLY HAS CRACKED AND BROKEN THUS RENDERING THE DOOR A SAFETY HAZARD SHOULD THE DRIVER NEED TO EXIT THE VEHICLE QUICKLY. I CONTACTED JEEP AND THE ONLY SOLUTION IS TO REPLACE THE ENTIRE INTERIOR DOOR PANEL AT A COST OF $700 PLUS. THIS SEEMS TO BE A PRETTY COMMON DEFECT WITH THIS MODEL AS WELL AS THE JEEP COMMANDERS.
I OWN A GARAGE KEPT, 2005 JEEP GRAND CHEROKEE LIMITED 2WD WITH APPROXIMATELY 80,000 MILES. 3 OF THE 4 INTERIOR DOOR HANDLES ARE SEVERELY CRACKING MAKING IT DIFFICULT TO OPEN THE DOOR. THIS IS A SAFETY CONCERN BECAUSE ONCE THEY FULL BREAK, THE DOOR IN UNABLE TO BE OPENED FROM THE INTERIOR. COST TO REPAIR EACH DOOR IS OVER $800. I CONTACTED JEEP CUSTOMER SUPPORT ON 6-22-15, BUT WAS TOLD THIS WAS NOT A KNOWN ISSUE AND THAT THERE WAS NO ASSISTANCE THEY COULD PROVIDE IN REPAIRING THE DOOR. THIS IS A WELL DOCUMENTED SAFETY ISSUE AND NEEDS TO BE ADDRESS SO THAT CONSUMERS CAN GET ASSISTANCE IN DEALING WITH THE SAFETY PROBLEM.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLES WERE CRACKED AND FRACTURED. THE CONTACT MENTIONED THAT THE REAR PASSENGER AND DRIVER SIDE DOOR HANDLES ONLY OPENED FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
THE LEFT REAR PASSENGER INTERIOR DOOR HANDLE SNAPPED OFF THE DOOR PANEL. SUBSEQUENT TO THAT, THE RIGHT REAR PASSENGER HANDLE SNAPPED OFF AS WELL. BOTH OF THE FRONT HANDLES ARE CRACKED AND ON THE BRINK OF BREAKING OFF. IN THE EVENT OF AN ACCIDENT, A REAR PASSENGER WOULD NOT BE ABLE TO EXIT THE VEHICLE WITHOUT EITHER GOING THROUGH A WINDOW OR A FRONT DOOR.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IN ADDITION, WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER. THE VEHICLE RESTARTED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 09/03/15*LJ UPDATED 10/25/2017*CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE IGNITION SWITCH FAILED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 143,578.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END, BUT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUFFERED A FRACTURED RIGHT FOOT AND A FOREHEAD LACERATION THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014, BUT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 170,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AROUND JANUARY OF 2015. THE DEALER STATED THAT THE REMEDY WAS NOT AVAILABLE FOR THE RECALL. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. MA 08/05/15 UPDATED 9/24/15 *JS
THE PLASTIC TRIM PANELS ON THE TWO PASSENGER DOORS BEGAN TO CRACK MAINLY AROUND THE DOOR HANDLE BUT IN OTHER PLACES ALSO. THEY CRACKED SO BADLY THAT THE DOOR HANDLE HAD NOTHING TO HOLD ON TO AND JUST FELL OFF. THE PASSENGERS CAN NOT GET OUT OF THE CAR FROM THE INSIDE. THIS IS A MAJOR SAFETY CONCERN. I DID CONTACT JEEP SEVERAL TIMES BUT THEY ARE CLAIMING THIS IS NOT A DEFECT. PERHAPS ONE HANDLE FALLING OFF IS NOT A DEFECT BUT WHEN IT HAPPENS ON MULTIPLE HANDLES IN THE SAME CAR ANT TO MULTIPLE OWNERS, IT SURE SEEMS LIKE A DEFECT TO ME. BASED ON INFORMATION ON THE INTERNET, THIS PROBLEM IS FAR REACHING WITH THE DOOR TRIM PANELS ON JEEPS. UPDATED 04/12/2017*JS
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/21/15*CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED A REMEDY HAD NOT BEEN DETERMINED TO DETER THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 7/30 UPDATED 10/19/2017*CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 70 MPH, THE CONTACT'S KNEE ENCOUNTERED THE IGNITION KEY AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. UPDATED 09/10/15*LJ
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 8/6/15 THE CONSUMER STATED THE MANUFACTURER ADVISED THAT THE PART WAS NOT BEING MADE UNTIL ENOUGH OWNERS REPORTED THE FAILURE. UPDATED 11/27/2015*JS
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN UPDATED 07/23/15*JB
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. UPDATED 7/16/15*CN THE CONSUMER THE VEHICLE STALLED ON TWO OCCASIONS. UPDATED 08/11/15*JB
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →