Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I BOUGHT MY VEHICLE IN DEC 2014 FROM A USED DEALER. PASSENGER SIDE INTERIOR DOOR HANDLE HAD SMALL CRACK AS WELL AS DRIVER SIDE INTERIOR DOOR HANDLE. ON 2/19/15 WHILE EXITING VEHICLE, DRIVER'S SIDE INTERIOR HANDLE CRACKED SIGNIFICANTLY AND WAS VERY LOOSE. SINCE THEN, PASSENGER SIDE DOOR HANDLE HAS CRACKED VERY BAD ALSO. THIS AFTERNOON 8/10/15, WHILE GETTING BACK INTO MY VEHICLE THE ENTIRE DRIVERS SIDE DOOR INTERIOR HANDLE FELL COMPLETELY OFF AND INTO THE STREET. THIS PRESENTS A SERIOUSLY HAZARDOUS CONDITION, IF THE DRIVER OF THE VEHICLE CAN NOT EXIT THE CAR WITHOUT ROLLING THE WINDOW DOWN THEN REACHING OUT OF CAR TO OPEN DOOR USING EXTERIOR HANDLE. IF AN ACCIDENT OCCURS AND MY VEHICLE FLIPS ONTO ITS PASSENGER SIDE. I CAN NOT EXIT THE VEHICLE AT ALL! UNLESS I CLIMB INTO THE BACK SEAT AND OPEN THE DRIVERS SIDE REAR DOOR. THIS IS VERY SERIOUS. JEEP CHRSYLER NEEDS TO REPLACE ALL INTERIOR HANDLES ON THIS VEHICLE ASAP, AS THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE.
I WAS ENTERING A PARKING LOT WHEN I SAW ANOTHER CAR EXITING. I PRESSED DOWN ON THE BRAKE AND THE VEHICLE WENT INTO SUDDEN RAPID ACCELERATION. I PUSHED HARDER ON THE BRAKE AND THE CAR SPED UP TO AT LEAST 60 MPH. I HIT THE CAR THAT WAS COMING OUT OF THE LOT BECAUSE I COULD NOT STOP MY CAR. THE CAR THAT I HIT HIT A PARKED CAR. MY VEHICLE THEN SPED AHEAD HITTING ANOTHER CAR BECAUSE I COULD NOT STOP. I SPED OVER THE RAILROAD TRACKS AND MY CAR FINALLY CAME TO A STOP IN A SHOPPING CENTER. THIS WAS THE LAST EXPERIENCE WITH SUDDEN RAPID ACCELERATION IN THIS JEEP. NO ONE IN MY HOUSEHOLD HAS DRIVEN THE JEEP SINCE. MY DAUGHTER EXPERIENCED THE SAME RAPID ACCELERATION IN FEBRUARY WHILE SHE WAS PARKING. SHE WAS GOING IN REVERSE TO PARK BETWEEN TWO PARKED CARS. THE JEEP ACCELERATED SO RAPIDLY SHE HIT THE CAR PARKED BEHIND. THE PARKED CAR SHE HIT WAS TOTALED.THE DEALER COULD NOT DIAGNOSE THE PROBLEM AND CHRYSLER DROPPED THE CASE. IN MY CASE CHRYSLER SENT AN INSPECTOR TO INVESTIGATE THE PROBLEM. CHRYSLER DETERMINED THAT THAT THEY WOULD NOT CHANGE THEIR PREVIOUS POSITION AND DENIED ANY MECHANICAL DEFECT. WE HAVE A CAR WE ARE TERRIFIED TO DRIVE. IT CANNOT BE REPAIRED BECAUSE THE MECHANICAL DEFECT CANNOT BE DIAGNOSED.
MY SONS VEHICLE WILL RANDOMLY SHIFT OUT OF DRIVE INTO THIRD GEAR CAUSING SERIOUS SAFETY CONCERNS. IF YOU TURN THE CAR OFF AND TURN THE CAR BACK ON IT RESETS BUT THE PROBLEM CAN REOCCUR AT ANY TIME WHILE DRIVING. WE HAVE TAKEN TO A JEEP DEALERSHIP AND THEY RELOADED SOME SOFTWARE BUT THAT DID NOT FIX THE PROBLEM. THIS IS A KNOWN PROBLEM AS AN INTERNET SEARCH REVEALS MANY PEOPLE WITH THE SAME PROBLEM.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,200. UPDATED 09/18/15*LJ *CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CHRYSLER HAS A RECALL ON MY JEEP SINCE 2014, THAT HASN'T BEEN FIX OR DONE. I'M HAVING PROBLEMS (CUTS OFF AND ALL LIGHTS COMES ON). TOOK TO THE JEEP PLACE AND THEY STATE; OH NO! THIS ISN'T BECAUSE OF THE RECALL. WRONG ANSWER. THEY WERE WANTING ME TO SPEND THOUSANDS OF DOLLARS TO FIX THINGS NOT WRONG WITH MY CAR. NO WARRANTY WITH WHAT THEY WERE GONE TO FIX. TOOK IT SOMEWHERE ELSE AND THEY FOUND THE PROBLEM. "THE RECALL"...NO PART TO BE FOUND. THEY DID THE BEST THEY COULD UNTIL CHRYSLER GETS ME A PART. I'M DRIVING MY CAR THAT CUTS OFF ON ME. I DON'T HAVE ANOTHER CAR, I'M A WIDOW. HOW CAN I GET MY MONEY BACK THAT I HAVE SPEND AND GET MY CAR FIX?
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED ON TWO OCCASIONS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/18/15*LJ
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PLASTIC INTERIOR DOOR HANDLES WERE FRACTURED. THE CONTACT STATED THAT ALL THE INTERIOR DOOR HANDLES EXCEPT THE FRONT PASSENGER SIDE DOOR HANDLE WERE FRACTURED. THE CONTACT STATED THAT THE SUN ROOF WOULD LEAK WHENEVER IT RAINED. THE VEHICLE WAS TAKEN TO BE INSPECTED AND WAS DIAGNOSED THAT THE ROOF NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THERE WAS MOLD AND MILDEW FROM THE WATER LEAKAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING AND CAUSED THE VEHICLE TO GO OFF THE ROAD AND FLIP OVER THREE TIMES. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED FROM CUTS ON BOTH OF HIS LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DECLARED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000. MA 10/5 *CN
MY 2005 GRAND CHEROKEE HAS ON SEVERAL OCCASIONS TURNED ITSELF OFF WHILE DRIVING DOWN THE ROAD. THE LAST TIME THIS HAPPENED WAS AT NIGHT AND RAINING AND THE WINDSHIELD WIPERS, HEADLIGHTS AND EVERYTHING SHUT OFF FOR SEVERAL SECONDS WHILE DRIVING DOWN THE ROAD. BECAUSE OF THIS A TRACTOR TRAILER PULLED OUT IN FRONT OF ME WITH MY CHILDREN IN THE CAR AND WE WERE NEARLY KILLED. I HAD NO LIGHTS, WINDSHIELD WIPERS, THE BRAKES AND STEERING WERE VERY DIFFICULT ETC. I TOOK IT TO THE DEALER TODAY AND THEY STATED THAT THERE IS A RECALL FOR THIS HOWEVER NO FIX FOR THE ISSUE AT THIS TIME?!?!?!?! THIS IS COMPLETELY UNACCEPTABLE AS MY VEHICLE IS COMPLETELY USELESS, IT IS NOT WORTH MY FAMILIES LIVES TO TAKE THE CHANCE OF DRIVING IT.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER RESTRAINT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE DRIVER RESTRAINT SENSOR WAS REPLACED ON TWO OTHER OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A LONGER DISTANCE TO STOP THE VEHICLE. THE SERVICE BRAKE SYSTEM AND SERVICE FOUR WHEEL DRIVE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000: (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. EVERY TIME THE VEHICLE WAS STARTED, A LOUD TAPPING NOISE EMITTED FROM THE DASHBOARD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER AND WAS UNABLE TO STEER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,763. MA 10/6 UPDATED 3/28/2016*JS *CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE DOOR HANDLES WERE CRACKED AND THE HANDLES MOVED AROUND INSIDE OF THE PANEL. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE PARTS WERE CRACKED ON THE PASSENGER SIDE. THE PASSENGER SIDE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE INSIDE OF MY RIGHT REAR DOOR CRACKED ALL THE WAY IN. TO REPLACE IT THEY QUOTED AROUND 600.00. WHICH THE INSIDE OF THE DOOR ARE CHEAP MADE. SO IT'S A SAFETY HAZARD FOR MY PASSENGERS
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING APPROXIMATELY 55 MPH THE ETC WARNING LIGHT CAME ON AND I LOST ALL CONTROL OF THE THROTTLE CONTROL OF THE CAR. I MANGED TO COAST HOME AT 15 MPH SPEED WHERE I CALL CALL THE DEALER AND HAVE THE CAR TOWED TOTHE SHOP FOR REPAIR. A THROTTLE CONTROL MODULE WAS IDENTIFIED AS BEING SHORTED AND THEY REPLACED IT AT $1508.20 COST TO ME. PRIOR TO THIS INCIDENT MY CONTROL MODULE WENT OUT CAUSING THE ELECTRIC SEATS TO RETRACT AND ENGINE BEGIN TO SHUT DOWN. THIS REQUIRED A NEW POWER MODULE AT $1543 COST TO ME. THE RECALL ISSUED BY CHRYSLER FOR THE IGNITION SWITCH PROBLEM NHTSA 14V-438 HAS YET TO BE RESOLVED BY CHRYSLER SINCE SEPTEMBER 2014. I FEEL THE EARLIER ELECTRICAL PROBLEMS COULD BE VERY LIKELY RELATED TO THE IGNITION SWITCH RECALL AND I HAD TO PAY FOR THE OTHER REPAIRS, ALSO THE PLASTIC SUPPORT THAT HOLDS ALL THE INTERIOR DOOR HANDLES SECURE TO THE DOOR HAVE ALL BROKEN BECAUSE OF A KNOW DESIGN FAILURE CHRYSLER HAS ON THESE VEHICLES. CHRYSLER HAS REFUSED TO REPAIR THE DEFECT AND THIS CAR IS A DANGER TO ANYONE WHO IS IN IT WHILE DRIVING. IF AN ACCIDENT OCCURRED OR A FIRE IN THE CAR, YOU COULD NOT ESCAPE FROM CAR IN TIME TO PREVENT SERIOUS INJURY. IF THERE IS NO RECALL FOR THIS DEFECT THERE SHOULD BE ONE. UPDATED 11/06/15*LJ UPDATED 12/12/2017*CN
I WAS DRIVING DOWN THE HIGHWAY GOING APPROXIMATELY 65 MPH WHEN, WITHOUT WARNING, THE VEHICLE SHUT DOWN COMPLETELY. ENGINE SHUT DOWN, ALL POWER STEERING, BRAKING, AND POWER SYSTEMS WERE LOST. LUCKILY, I WAS IN THE FAR RIGHT LANE AND WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD. ONCE THE VEHICLE CAME TO A COMPLETE STOP I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE ON. THIS IS AN EXTREMELY DANGEROUS ISSUE. AFTER CALLING THE DEALER WAS TOLD THERE WAS A RECALL FOR THE SYMPTOMS DESCRIBED BUT NO PARTS AVAILABLE TO FIX IT AND IT COULD BE MONTHS BEFORE IT COULD BE FIXED. NO OFFER WAS MADE TO PROVIDE ME WITH A VEHICLE TO DRIVE WHILE THE ISSUE REMAINED OPEN. I AM NOT GOING TO ENDANGER MY LIFE, MY FAMILY'S LIVES, OR THE LIVES OF OTHER DRIVERS BY CONTINUING TO OPERATE THIS VEHICLE. THE DEALER SHOULD BE REQUIRED TO PROVIDE AN ALTERNATE MODE OF TRANSPORTATION TO THE CUSTOMER IF THE ISSUE CANNOT BE RESOLVED IN A TIMELY MANOR.
IN RUSH HOUR TRAFFIC, THE CAR WOULD LOSE POWER EVERYTIME THE CAR CAME TO A STOP OR IDLED. 3 DAYS LATER, THE CAR LOST POWER IN SPEED LIMIT TRAFFIC AFTER GOING OVER THE RAILROAD TRACKS. SINCE THEN, IT LOSES POWER AT EVERY STOP. IF I AM NOT AWARE, THE CAR ROLLS INTO ONCOMING TRAFFIC! I TOOK THE CAR TO MY NEAREST DEALER. THEY CONFIRMED THAT IT WAS THE IGNITION SWITCH THAT HAS BEEN RECALLED AND A PART HASN'T BEEN SENT TO DEALERS. I CALLED CHRYSLER AND ALL THEY DID WAS PUT ME ON A LIST! THEY APOLOGIZED FOR ME NOT HAVING A CAR TO DRIVE AND THAT WAS IT! THEY WOULD NOT PROVIDE ME WITH A TIMELINE OF WHEN THE PART WOULD BE READY. THEY REFUSED TO PROVIDE ME WITH A LOANER VEHICLE WHILE IT WAS OFF THE ROAD. I HAVE LOST MY MODE OF TRANSPORTATION UNLESS I WANT TO RISK MY AND MY FAMILY'S LIFE, AND THEY SAY THERE IS NOTHING THEY CAN DO EVEN THOUGH THEY ARE AT FAULT!
I DROVE INTO AN ADVANCE AUTO PARKING AND WHEN I WAS DRIVING THE CAR SEEM TO ACCELERATED AND I COULD NOT TURN THE WHEEL ON THE CAR I TRIED TO PUSH THE BRAKES TO STOP THE CAR BUT THE BRAKING SYSTEM WAS NOT WORKING. I COULD NOT TURN THE WHEEL AND THE BRAKING SYSTEM WAS NOT WORKING AND I STARTED TO PANIC. MY CAR RAN RIGHT INTO A METAL POLE AND TOTALED MY CAR. THE POLICE AT THE SEEN TOLD ME AND MY HUSBAND THAT THE IMPACT THAT THE VEHICLE TOOK, THE AIRBAGS SHOULD OF CAME OUT, BUT THEY DID NOT. MY CAR IS TOTALED AND THE BODY OF THE CAR IN THE FRONT IS SPLIT IN HALF.
THE FIRST INCIDENT TOOK PLACE APPROXIMATELY ON THE ABOVE DATE. AS MY DAUGHTER, FRIENDS AND I WERE PULLING ONTO THE ROAD, I BUMPED THE KEY WITH MY KNEE AND THE VEHICLE SHUT OFF COMPLETELY. EVERYTHING WENT DEAD. I PUT IT IN NEUTRAL, TURNED THE KEY, STARTED IT, AND CONTINUED ON. IT HAS HAPPENED 3 TIMES SINCE THEN, TWICE WITH MY DAUGHTER DRIVING. WE FOLLOWED THE RECALL POSTED BY CHRYSLER AND REMOVED EVERYTHING FROM THE KEY CHAIN, MOVED THE SEAT BACK, ETC. (THERE IS NO FIX OFFERED FOR THIS). THIS PAST SATURDAY NIGHT, 7/25/15, MY 18 YEAR OLD DAUGHTER WAS RETURNING HOME FROM A FRIENDS HOUSE WHEN SHE SNEEZED AND AS SHE WAS RECOVERING AND RE-ADJUSTING, SHE BUMPED THE KEY AND SHUT THE CAR OFF. WHEN THIS HAPPENS, EVERYTHING IS CUT OFF. LIGHTS, BRAKES, GAUGES, EVERYTHING. BEING DARK, SHE COULD NOT SEE, COULD BARELY STEER, BRAKE, ETC. AND WAS BASICALLY "ALONG FOR THE RIDE". AS SHE WAS IN A LEFT TURN AT THE TIME, SHE PULLED THE WHEEL TO THE RIGHT TO TRY AND STAY ON THE ROAD AND NOT GO "BEYOND THE TURN" AND CRASH. BECAUSE THE BRAKES WERE NOT WORKING, SHE WAS GOING TOO FAST, MANAGED TO GET THE CAR GOING TO THE RIGHT BUT ENDED UP IN A SLIDE. THE CAR SLID SIDEWAYS AND THEN BACKWARDS, SLIDING OFF THE ROAD TO THE RIGHT SIDE AND ONTO A DRIVEWAY WHERE THE DRIVER SIDE FRONT WHEEL CAUGHT THE CULVERT UNDER THE DRIVEWAY, FLIPPING THE JEEP ONTO THE DRIVERS SIDE WHERE IT REMAINED AS IT SLID BACKWARDS FOR ABOUT 10 FEET, STOPPING IN A RESIDENTS YARD. THANKFULLY, MY DAUGHTER WAS ABLE TO CLIMB UP AND OUT TH
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,800.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTART IT EACH TIME. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND WAS NOT ABLE TO PROVIDE THE PART FOR AN EXTENDED PERIOD OF TIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STARTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED WHILE DRIVING AT LOW SPEEDS. THE STARTER WAS REPLACED ON TWO OTHER OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
MY COMPLAINT IS CONCERNING THE INTERIOR DOOR PANELS AND HANDLES FOR MY VEHICLE. ALL FOUR DOORS HAVE CRACKS IN THE CASING THAT LEAD TO THE HANDLE. ONE OF THE LEVERS HAS ACTUALLY BROKEN OFF(THE PASSENGER SEAT SIDE BEHIND THE DRIVER/LEFT SIDE OF VEHICLE). I BROUGHT THIS TO THE ATTENTION OF THE SERVICE DEPARTMENT OF LANDMARK DODGE CHRYSLER JEEP WHERE I PURCHASED THE CAR, AND THEY INFORMED ME THAT THE ENTIRE PANEL WOULD HAVE TO BE REPLACED IN ORDER TO REMEDY THE PROBLEM. THEY QUOTED TO ME A COST OF APPROXIMATELY $600 FOR EACH DOOR, MEANING IT WOULD COST ME ABOUT $2,400 TO FIX THIS PROBLEM. THIS CAN NOT BE A FLUKE THAT ALL 4 DOORS HAVE THE SAME DEFECT. THIS IS A SAFETY HAZARD AND I AM CONCERNED THAT I, OR ANY PASSENGERS I MAY HAVE, WILL NOT BE ABLE TO EXIT MY VEHICLE BECAUSE OF IT. THIS IS CLEARLY A MANUFACTURERS DEFECT. I'M SURE THAT THERE ARE OTHER JEEP OWNERS OUT THERE WHO HAVE THIS SAME ISSUE. PLEASE HELP.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 60 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE STEERING WHEEL SEIZED COMPLETELY AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V438000 (ELECTRICAL SYSTEM) AND 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 10/23/15
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE PART FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. WHILE DRIVING 5 MPH, THE VEHICLE SHUT OF AND THE POWER STEERING AND POWER BRAKES FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 25 MPH, THE VEHICLE LOST ENGINE POWER, POWER STEERING, AND BRAKING ASSIST WITHOUT WARNING. THE CONTACT WAS ABLE TO DECELERATE AND MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO RESTART IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V43800 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
I RECEIVED A SAFETY RECALL IN 2014 AS OF THIS DATE NO HAS CONTACTED ME. THE PART WAS BACK ORDERED ACCORDING TO THE DEALER. PLEASE ADVISE I HAVE CONTACTED THE DEALER/CHRYSLER
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE FAILED TO ACCELERATE AND SHOOK VIOLENTLY AS THE STEERING WHEEL SEIZED. THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V396000 (POWER TRAIN) AND 14V438000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,900.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR THE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT THE PARTS WERE FOR THE REPAIR WERE UNDER DEVELOPMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE....UPDATED 09/22/15 *BF UPDATED : I HAVE HAD PROBLEMS WITH THE IGNITION. SEVERAL TIMES IT JUST TURNED OFF ON ITS OWN. I HAD THE IGNITION REPLACED AT THE DEALER WITH AN IGNITION SWITCH OF THE OLD DESIGN. WHICH WAS RECALLED. UPDATED 09/29/15*JB
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE STALLED. THE CONTACT WAS ABLE TO MANEUVER TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE, BUT THE FAILURE RECURRED. IN ADDITION, SMOKE APPEARED FROM THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR FRACTURED AND THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
CHRYSLER ISSUED A RECALL FOR MY JEEP IN 2014 FOR A FAULTY IGNITION SWITCH. THIS DEFECT COULD RESULT IN A MOTOR VEHICLE ACCIDENT OR CAUSE SERIOUS INJURY TO THE DRIVER AND OCCUPANTS. I HAVE TRIED SINCE OCTOBER 2014 TO HAVE THIS RECALL ADDRESSED TO NO AVAIL. AT ALL TIME I HAVE BEEN TOLD THE IGNITION PART IS NOT AVAILABLE. ON APRIL 30, 2015 I FILED A COMPLAINT WITH NHTSA DETAILING THE ABOVE RECALL INFORMATION. I WAS ISSUED COMPLAINT ;NUMBER 10713710 AND TOLD A LETTER WOULD BE ARRIVING WITHIN TWO WEEKS FROM NHTSA. THE LETTER NEVER ARRIVED. I VISITED MY DEALERSHIP EARLIER THIS MONTH (JULY) AND INQUIRED ABOUT THE IGNITION SWITCH. I WAS TOLD THAT THE PLANT THAT WAS MANUFACTURING THE SWITCH HAD BURNED DOWN. WHAT IS THE CORRECT ANSWER AND REASON FOR THIS DELAY. IS IT CHRYSLER DOES NOT WANT TO MAKE THE REPAIRS? WHY HASN'T NHTSA FORCED THIS ISSUE WITH CHRYSLER?
ON 6/30/2015 I TOOK MY VEHICLE IN FOR P73 WARRANTY RECALL. ON7/12/2015 , WHEN I WAS BACKING OUT OF MY DRIVEWAY, MY 2005 JEEP SHIFTED INTO LOW 4 WHEEL DRIVE , WITHOUT ANY TOUCHING OF THE LEVER TO SHIFT INTO 4 WHEEL DRIVE. IT TOOK A COUPLE BLOCKS DRIVING VERY SLOW TO DISENGAGE FROM THE 4 WHEEL DRIVE LOW. I HAVE AN APPT. TO RETURN TO THE DEALER WHO PERFORMED THE SERVICE, TO HAVE IT CHECKED. RIGHT NOW I AM HESITANT TO DRIVE THIS VEHICLE, FOR FEAR IT WILL SHIFT INTO 4 WHEEL DRIVE AGAIN, WITHOUT MY DOING ANYTHING, WHICH COULD DO SERIOUS DAMAGE TO THE VEHICLE AT THE VERY LEAST. I AM REPORTING THIS SO OTHERS MIGHT BE INFORMED THAT THERE COULD BE A PROBLEM WITH THE REPROGRAM OF THE FINAL DRIVE CONTROL MODULE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE FAILED TO START UNTIL AFTER MULTIPLE ATTEMPTS. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN REPAIRED FOR THE SAME FAILURE PRIOR TO THE RECALL BEING ISSUED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000. MA 09/22/15 UPDATED 09/24/15*JB
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 10 MPH, ALL ELECTRICAL FUNCTIONS FAILED TO WORK PROPERLY. THE VEHICLE REGAINED NORMAL OPERATION ONLY AFTER THE VEHICLE WAS RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
DOOR HANDLES / DOOR PANEL FALLING/ BREAKING APART ON 2 DOORS.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →