Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
ALL OF THE INTERIOR DOOR HANDLE ARE BROKEN. ALL FOUR OF THEM WERE REPLACED ONCE. A FEW MONTHS AFTER BEING REPLACE THEY ALL BROKE ONCE AGAIN. SO NOW THE DOORS CAN ONLY BE OPENED FROM THE OUTSIDE, AND TO GET OUT OF THE CAR THE WINDOWS HAVE TO BE ROLLED DOWN TO OPEN WITH THE OUTSIDE HANDLE. THE JEEP DEALER WAS CALLED. THEY TOLD ME THAT IT WOULDN'T BE COVERED BY THE WARRANTY BECAUSE OF THE MILEAGE AND CALLED IT "WEAR AND TEAR". THIS IS A BIG ISSUE, MY PASSENGERS AND I CAN'T GET OUT OF MY JEEP UNLESS THE WINDOWS ARE DOWN AND REACH OUT OF THE VEHICLE TO OPEN WITH OUTSIDE HANDLE. IT IS ALSO HARD FOR ME TO DO AT TIMES BECAUSE I AM A PETITE WOMAN.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TPMS WARNING LAMP FLASHED AFTER REPLACING THE TIRES. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE MECHANIC INDICATED THAT THE TIRES WERE FINE, YET THE WARNING LAMP CONTINUED TO FLASH INTERMITTENTLY. AT TIMES, THE VEHICLE WAS HESITANT TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/03/15*LJ
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/16/15*CN UPDATED 07/23/15*JB
THERE IS A KNOWN ISSUE ON THE JEEP GRAND CHEROKEE 2005 MODEL WHERE THE INTERIOR DOOR HANDLE HOUSING CRACKS AND THE HANDLE FALLS AND BECOMES UNUSABLE. THIS HAPPENS ON ALL DOORS OF CAR BUT THE FIRST ONE TO GO IN MY CASE WAS THE DRIVERS SIDE DOOR. ONCE THE HANDLE FALLS YOU ARE UNABLE TO GET OUT OF THE CAR USING THAT DOOR. IN THE EVENT OF AN EMERGENCY THIS COULD BE EXTREMELY HAZARDOUS. JEEP HAS NOT PROVIDED A FIX EXCEPT TO REPLACE THE ENTIRE DOOR. A RECALL IS NEEDED AS ALMOST EVERYONE WITH THIS MODEL OF CAR IS HAVING THE SAME ISSUE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR REAR AND DRIVER SIDE DOOR HANDLES FRACTURED AND SEPARATED FROM THE DOOR PANELS. THE REAR DOORS HAD TO BE OPENED WITH THE EXTERIOR DOOR HANDLES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. UPDATED 8/10/15*CN
THE DOOR HANDLE HOUSING IN FRONT AND REAR DOORS HAVE SHATTERED CAUSING OPEN/CLOSING MECHANISM TO FAIL.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IT TOOK NUMEROUS ATTEMPTS TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
VEHICLE BEGAN UNCONTROLLED ACCELERATION AFTER BEING PUT IN DRIVE INTO A TREE
THE CAR WOULD DIE AFTER BEING AT A STOP SIGN AND ACCELERATING TO PULL OUT INTO AN INTERSECTION LEAVING MY DAUGHTER WITH NO POWER. THIS HAS HAPPENED AT LEAST 3 TO 4 TIMES SINCE WE PURCHASED THIS JEEP FROM THE FIRST OWNER. WE'VE BEEN WAITING FOR MONTHS TO GET THIS CORRECTED. I CALL THE LOCAL DEALER EVERY 3-4 MONTHS TRYING TO GET THIS RESOLVED. WITH THE FIRST INCIDENT AND MAYBE THE SECOND, THE RECALL HADN'T BEEN ISSUED. WE FIRST THOUGHT WE NEEDED TO CHANGE OUT THE SPARK PLUGS. AFTER NOT GETTING ANY ASSISTANCE BECAUSE THERE IS NO AVAILABLE PART, WE CALLED THE CHRYSLER GROUP RECALL CENTER. AFTER WAITING OVER TWO HOURS TO SPEAK TO SOMEONE AND ONLY GETTING THE RECORDED GREETING, WE GAVE UP. WE ARE VERY CONCERNED AT THIS POINT AS OUR YOUNGEST DAUGHTER IS USING THIS VEHICLE. WE LOVE THIS CAR BUT SAFETY COMES FIRST. AFTER READING THE INFORMATION PROVIDED BY CHRYSLER REGARDING ITS DESCRIPTED "THE PROBLEM", ETHICALLY, I COULDN'T SELL THIS TO ANYONE KNOWING IT HAS A RECALL.
THIS 2005 JEEP CHEROKEE WAS PURCHASED BRAND NEW FROM GARY BARBARA JEEP / CHRYSLER, UPON DRIVING THE VEHICLE THE DASH LIGHTS, GAUGES, A/C (HAPPENS WITH HEAT AS WELL) BEGAN GOING ON AND OFF THEN OFF WHILE VEHICLE IS STILL IN MOTION, THIS HAPPENS AT ANY SPEED INCLUDING NO TURN SIGNALS OR BRAKE LIGHTS. THIS SOMETIMES WILL REGAIN NORMAL OPERATION BUT MOST TIMES THE VEHICLE HAS TO BE PULLED OVER AND SHUT OFF THEN RESTARTED. THE VEHICLE WAS TAKEN INTO THE PURCHASED DEALERSHIP AND ISSUE WAS NOT RESOLVED "SAYING COULD NOT FIND ANYTHING WRONG" THEN AS THIS HAS CONTINUED TO HAPPEN WAS TAKEN TO MULTIPLE DEALERSHIPS WITH SAME ISSUE AND SAME RESPONSE. THIS WENT ON THE WHOLE TIME THE VEHICLE WAS UNDER WARRANTY, AND THE ISSUE WAS NEVER RESOLVED. I CONTINUED TO CONTACT CHRYSLER OVER THE YEARS AND NO ONE WOULD RESPOND, AT ONE POINT A CHRYSLER REPRESENTATIVE TOLD ME TO GO POUND SAND SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY AFTER ME CALLING TO FOLLOW-UP ON ANOTHER (ONE OF MANY) DETAILED LETTER REGARDING THIS ISSUE. THIS CONTINUES TO HAPPEN AND OBVIOUSLY THE VEHICLE IS NOT SAFE, I REFUSE TO RESELL THE AUTO AND WANT IT FIXED. I RECENTLY RECEIVED A RECALL NOTICE THIS YEAR - 2015 FOR THE IGNITION SWITCH, I AM NOT IMPLYING THIS IS THE REPAIR FIX FOR THE ISSUE BUT RE-OPENED MY QUEST TO GET CHRYSLER TO PROPERLY REPAIR THIS ISSUE. I WAS TOLD BY BOTH CHERRY HILL JEEP/CHRYSLER AND CHRYSLER DIRECT CASE #[XXX] THE PARTS FOR THIS RECALL ARE UNAVAILABLE, A DATE OR TIME FRAME FOR THEM IS UNKNOWN AND IF I
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/13/15*CN UPDATED 07/16/15*JB
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 65 MPH, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE CONTACT HEARD VARIOUS CHIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE, BUT RECOMMENDED THAT THE IGNITION SWITCH BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, FOUR MONTHS LATER WHILE DRIVING AT 35 MPH, ALL THE LIGHTS ON THE INSTRUMENT PANEL AND MULTIPLE ELECTRONIC COMPONENTS FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,092.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL SEPTEMBER OF 2015. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD WHEN BRAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DASH LIGHTS FLICKER AND VEHICLE ROUTINELY AND RANDOMLY WILL NOT START. WE HAVE BEEN STRANDED AT LEAST 2 DOZEN TIMES. 2 DEALERS AND AN INDEPENDENT MECHANIC COULD NOT LOCATE THE PROBLEM. BATTERY, STARTER, STARTER RELAY AND KEY FOB'S REPLACED. VEHICLE WAS TAKEN TO DEALER IN NOV 2014 AND NOW ON MAY 11, 2015 IGNITION SWITCH RECALL STILL HAS NOT BEEN PERFORMED DUE TO LACK OF PARTS.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
I WAS DRIVING AT ABOUT 50MPH AT NIGHT WHEN ALL ELECTRICAL CUT OFF INCLUDING MY HEADLIGHTS I WAS TRAVELING IN THE DARKNESS AT THAT SPEED HARDLY ABLE TO SEE THANKS TO A CAR BEHIND ME AND PULLED OFF THE ROAD. JEEP HAS BEEN STALLING WAY TOO MUCH AS WELL AS CRANKING FOR 3 SECONDS AND RUNNING AND THEN CUTTING OFF INSTANTLY THE ONLY WAY I CAN FIX THESE PROBLEMS IS UNHOOK BATTERY EVERY TIME AND WITHIN MAYBE MINUTES IT MAY OCCUR AGAIN.....THIS IS ALL DIRECTLY CONNECTED WITH THE P41 RECALL IGNITION SWITCH ISSUES ON THESE JEEPS THAT I WAS SENT NOTICE ALMOST A YEAR AGO. WHAT'S THE HOLD UP ON THESE PARTS!? LET'S GET MOVING....THIS IS MY ONLY VEHICLE AND I NO LONGER FEEL SAFE DRIVING OR FEEL RELIABLE ABOUT GETTING FROM POINT A TO B. I'VE SPENT SO MUCH MONEY ON THIS VEHICLE SO FAR BECAUSE OF THESE TYPE ISSUES. HERE IS A LINK TO ONE OF THE PROBLEMS OCCURING WITH MY JEEP. PAY CLOSE ATTENTION, THIS COULD GET SOMEONE KILLED! HTTPS://WWW.YOUTUBE.COM/WATCH?V=0KAGJCOJ0UE
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNSPECIFIED NHTSA CAMPAIGN NUMBER. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S WIFE EXPERIENCED DIFFICULTY STEERING, BRAKING, AND UNEXPLAINED ACCELERATION, WHICH RESULTED IN A HEAD ON COLLISION WITH A TREE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE CONTACT'S WIFE STRUCK HER HEAD AND SUFFERED LOSS OF CONSCIOUSNESS, WHICH REQUIRED MEDICAL ATTENTION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 83,799.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) IN SEPTEMBER OF 2014; HOWEVER THE PART TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/17/15*CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/23/15 *BF UPDATED 9/22/2015 *JS
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 6/18/15*CN THE CONSUMER STATED THE PASSENGER WAS INOPERABLE. UPDATED 9/18/15 *JS
HEADLIGHTS BEGAN TO FLICKER ON AND OFF- UNABLE TO SEE PEDESTRIAN - DID NOT HIT PEDESTRIAN BUT ALMOST DID-HAVE CONTACTED CHRYSLER AND MILTON RUBEN WHERE I PURCHASED CAR- THEY SAY THEY HAVE NO PARTS TO FIX IT EVEN THOUGH I RECEIVED A RECALL NOTICE SEPTEMBER 2015 THAT SAID I WOULD RECEIVE ANOTHER NOTICE- I HAVE NOT RECEIVED ANYTHING ELSE-IT IS DANGEROUS DRIVING ESPECIALLY AT NIGHT AND WHEN IT IS RAINING- IS THERE ANYTHING I CAN DO TO GET THIS SAFETY RECALL FIXED? THANK YOU *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. UPDATED 05-27-15 *BF UPDATED 05/29/15*JB
APPROX. 2012, THE CASING THAT THE INSIDE DOOR HANDLE SITS ON CRACKED AND BROKE APART; AND, AS A RESULT, THE DOOR COULD NO LONGER BE OPENED FROM THE INSIDE BECAUSE THE HANDLE WAS NO LONGER SECURED AND JUST HANGED. I NOTICED APPROX. A YEAR AGO THAT THE HANDLE'S CASING WAS CRACKED ON BOTH THE BACK DRIVER AND FRONT PASSENGER SIDES. SINCE, THE BACK DRIVER'S SIDE HAS BROKEN AND THE DOOR CANNOT BE OPENED FROM THE INSIDE. I JUST NOTICED THAT THE DRIVER'S SIDE IS ALSO CRACKED AND WITH TIME IT WILL ALSO BREAK AND THE DOOR CAN NO LONGER BE OPENED. THIS IS A DANGEROUS BECAUSE ONCE THE CASINGS BREAK IT DOES NOT ALLOW ANYONE TO EXIT FROM THE VEHICLE. I AM IN AWE THAT THE ISSUE HAS NOT BEEN RESOLVED WHEN MANY OTHERS HAVE THE SAME SAFETY CONCERN. THIS IS NOT A MATTER OF WEAR AND TEAR BECAUSE VERY SELDOM DOES ANYONE SIT IN MY BACK SEATS. NO DESIGN OR DEFECT SHOULD COMPROMISE THE HANDLE WHERE A PASSENGER IS NOT ABLE TO EXIT A CAR. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) ON DECEMBER 9, 2014; HOWEVER THE PART TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER HAD BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/7/15*CN
DOOR HANDLE BROKE OFF ON THE DRIVER DOOR AND EVERY DOOR HANDLE IS ABOUT TO BREAK. DUE TO VERY WEAK AND DRY PLASTIC USED TO MAKE FROM JEEP. EXTREME SAFETY HAZARD FOR ALL OF THE OCCUPANTS OF THE VEHICLE ESPECIALLY IN AN EMERGENCY SITUATION. CHILDREN OR ADULTS IN SEATS NOT KNOWING HOW TO GET OUT OF CAR IN AN EMERGENCY COULD BE DEADLY. JEEP SHOULD HAVE A RECALL ON THIS SITUATION. *TR
INTERIOR, FRONT, RIGHT AND LEFT DOOR HANDLES INOPERABLE DUE TO PLASTIC MOUNT BREAKING. MAKE EGRESS WITH WINDOW UP IMPOSSIBLE. OUR SIDE DOOR HANDLE MUST BE USED TO EXIT VEHICLE. *TR
WAS NOTIFIED BY SERVICE DEPT. THAT THE CROSSMEMBER OF THE FRAME THAT SUPPORTS THE TRANSMISSION WAS CRACKED /BROKEN DUE TO EXCESSIVE RUST AND NEEDS TO BE REPLACED COST=$800.00 SEEMS UNUSUAL AT THIS TIME&MILEAGE. THANK YOU *TR
AT APPROXIMATE JUNE 2014 I RECEIVED A RECALL NOTICE FOR THE IGNITION SWITCH. CHRYSLER SAID APPROX. DELIVERY OF SEPTEMBER 2014. I HAVE NOT HEARD OR RECEIVED ANYTHING SINCE THEN. MY CONCERN OTHER THAN THE UNSAFE IGNITION SWITCH SITUATION IS THAT EVERY TIME I USE MY JEEP, MY AIRBAG WARNING LIGHT FLASHES ON AND OFF CONTINUOUSLY. AS TIME GOES ON, THE WORSE IT GETS. MY DEALER SAYS HE HAS CHECKED OTHERS VEHICLES WITH THE SAME PROBLEM; HIS BEST GUESS IS IT'S RELATED TO THE IGNITION SWITCH. HE ALSO SAID THE AIRBAG SHOULD BE A CONCERN BECAUSE IT MAY ACTIVATE AT ANY TIME...EVEN WITHOUT AN ACCIDENT! CHRYSLER TOLD ME NOT TO BE CONCERNED...HOW CAN I NOT BE CONCERNED? WHAT ELSE CAN I DO? *TR
I WAS DRIVING DOWN A LOCAL FREEWAY. HAD JUST MERGED ON AND BEGAN TO ACCELERATE. ONCE REACHING 65 MPH THE VEHICLE FELT LIKEN IT SLAMMED ON THE BRAKES WHILE MY FOOT WAS ON THE ACCELERATOR. ONLY LASTED FOR A SECOND THEN RETURNED TO NORMAL. 1/3 MILE LATER IS HAPPENED AGAIN. IT HAS BEEN GOING ON FOR ABOUT A WEEK NOW. HAVE COME TO REALIZE THAT IT IS MOST LIKELY A TORQUE CONVERTER OR TRANSMISSION. THERE IS RECALLS ON THE VEHICLE FOR IGNITION ALSO. WHICH CHRYSLER HAS YET TO RESOLVE. HAVE THEY REALLY FIXED THE TRANSMISSION ISSUE ON THIS VEHICLE? OR NOT? THIS VEHICLE APPARENTLY HAS CAUSED MANY PEOPLE PROBLEMS AND I MYSELF HAVE HAD TWO OF THESE EXACT JEEPS. BOTH HAVE BEEN COMPLETE CATASTROPHES. THIS PROBLEM IS VERY SCARY AND VERY UNSAFE FOR ANY DRIVER. I HAVE NO MONEY TO FIX THE PROBLEM NOR WILL THE DEALER OR CHRYSLER HELP WITH THE ISSUE. I HOPE YOU CAN SOMEHOW HELP ME. I'M BEGGING YOU. PLEASE DO SOMETHING ABOUT THIS. SO EVERYONE CAN HAVE A SAFE EXPERIENCE ON THE ROADWAYS. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN UPDATED 06/17/15.*JB
THE TRANSMISSION WOULD NOT SHIFT UNLESS THE TRACTION CONTROL LIGHT WAS LIT. ALL OR SOME OF THE DASH LIGHTS FLASH SPORADICALLY. THE RESULTS HAVE BEEN TWO DESTROYED TRANSMISSIONS. NEITHER CHRYSLER DEALERS NOR CHRYSLER HAVE BEEN ABLE TO SUGGEST A SOLUTION. *TR
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/3/15*CN THE CONSUMER WAS INFORMED IT WOULD TAKE A YEAR FOR THE PARTS TO ARRIVE. UPDATED 07/02/15*JB
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 5 MPH AND MAKING A LEFT TURN, ALL OF THE WARNING LIGHTS TURNED ON INTERMITTENTLY AND THE HEAT TURNED ON AND OFF INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE COMMUNICATION WAS LOST TO THE FINAL DRIVE CONTROLLER MODULE AND THE CENTURY KEY IMMOBILIZER MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V438000 AND 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 122,000. UPDATED 6/4/15*CN UPDATED 10/11/2017*CN
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) IN OCTOBER OF 2014 AND THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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