HAVING PROBLEM WITH THE TRUCK ACTING LIKE IT'S GOING TO OVER HEAT ALREADY REPLACED WATERPUMP THERMOSTAT AND NEW ANTIFREEZE NEW O2 SENSORS IT ONLY HAS 102,500 MILES. *TR
2004 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
BOTH AIRBAGS DEPLOYED WHILE DRIVING NORTHBOUND ON INTERSTATE 95, NO CRASH INVOLVED, THEY JUST SUDDENLY DEPLOYED. PASSENGER SUSTAINED INJURIES (SCRATCHES, BRUISES, ETC), WHICH DID NOT REQUIRE PARAMEDICS ATTENTION; HOWEVER, HE IS STILL COMPLAINING HIS RIGHT KNEE IS A BIT NUMB. *TR
MY 2004 JEEP GRAND CHEROKEE LAREDO WAS ACTING LIKE THE DOOR WAS OPEN (OVERHEAD COMPUTER WARNING DRIVER DOOR OPEN AND INTERIOR LIGHTS WOULD NOT GO OUT), BUT WAS VISIBLY/PHYSICALLY CLOSED. THE WINDOWS, DOOR LOCKS AND MIRROR CONTROLS WERE NOT WORKING. UPON FURTHER INVESTIGATION OF THE MAIN WIRES COMING IN FROM THE BODY OF THE JEEP INTO THE DOOR, (DOOR JAM/BLACK BOOT) IT WAS CLEAR WHAT THE PROBLEM WAS. THERE WAS A BLACK SEVERED WIRE AND A PARTIAL SEVERED ORANGE/WHITE WIRE. THERE WAS NO CLEAR SOLUTION WHY THIS HAS HAPPENED. THERE HAS BEEN MULTIPLE REPORTS OF THIS BEING A COMMON PROBLEM WITH THE WIRING HARNESS. THIS SHOULD BE RECALLED AS IT IS OBVIOUSLY A MANUFACTURERS DEFECT AND IS COSTING PEOPLE A LOT OF MONEY TO FIX. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO LATCH AFTER SEVERAL ATTEMPTS. THE CONTACT WAS NOT ABLE TO SECURE THE FRONT DRIVERS SIDE SEATBELT DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF AND CAUSED A SECOND VEHICLE TO CRASH INTO THE REAR OF THE CONTACT'S VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. AFTER RESTARTING THE ENGINE AND DRIVING A SHORT DISTANCE, THE VEHICLE CONTINUED TO SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
PURCHASED AND INSTALLED 4 NEW GOODYEAR WRANGLERS IN SEPTEMBER AT TOWN FAIR TIRE. WHILE MY SON WAS DRIVING AT APPROXIMATELY 25 MPH THE RIGHT FRONT PASSENGER TIRE CAME OFF OF THE RIM CAUSING LOSS OF STEERING WHICH RESULTED THE VEHICLE HITTING A UTILITY POLE AND GOING OFF ROAD AND HITTING A STONE WALL, WENT TO TOWN FAIR AND WAS ASKED WHAT DO YOU WANT US TO DO ABOUT IT MANAGER DIDN'T SEEM TO INCLINED TO HELP US. *TR
AIR BAG WARNING LIGHT COMING ON INTERMITTANTLY. *TR
I CONTACT CHRYSLER CORP AND THEY SAID THEY WILL NOT FIX IT. THEY WERE TO PUT ON A TRAILER HITCH TO COVER IT FROM IMPACT TO KEEP THE TANK FROM EXPLODING. IT WAS A RECALL NOW ASKING YOU, TO SEE WHAT I CAN DO. UPDATED 12/22/14.*JB UPDATED 12/31/14*JB
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTS, STEREO, AND ALL FOUR POWER WINDOWS FAILED. THE CONTACT ALSO STATED THAT ALL FOUR DOORS FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EXTREME FORCE WAS REQUIRED IN ORDER TO TURN THE STEERING WHEEL WHEN MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT VIN WAS NOT INCLUDED I NHTSA CAMPAIGN NUMBER 03V079000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
I SEE THAT THERE IS A RECALL FOR 2000-2002 JEEP CHEROKEE VEHICLES WITH THE ELECTRIC RADIATOR FAN. I AM WONDERING IF THAT RECALL OR PROBLEM EXTENDED TO THE 2004 MODEL AS WELL. EVERY YEAR SINCE I PURCHASE MY JEEP, USED, I HAVE HAD TO REPLACE THE RADIATOR. FOR SOME REASON, IT OVERHEATS AND ALL OF THE COOLANT RUNS OUT. I HAVE TAKEN IT TO MULTIPLE MECHANICS AND THEY ALL TELL ME THAT THE RADIATOR NEED TO BE REPLACED. HOWEVER, I NEED TO FIGURE OUT WHAT'S THE RECURRENT UNDERLYING CAUSE TO THIS. *TR
MY AIR BAG LIGHT KEEPS COMING ON AND OFF WHEN EVER I AM DRIVING THE VEHICLE IT WAS DOING IT A COUPLE MONTHS AGO BUT STOPPED NOW DOING IT AGAIN. AND MY FLOOR BOARDS ARE GETTING SOAKED UNDER THE FLOOR MATES HAVING TO CLEAN UP EVERYDAY. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WHEN DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
I BROUGHT MY 2004 JEEP GRAND CHEROKEE JUNE 2004, BARLEY USED. I HAVE REPAIRED A LOT OF THINGS UNDER THE HOOD ESPECIALLY WITH THE SENSORS AND THE BLACK HARNESS WIRE IN THE DRIVERS SIDE DOOR, IT SPLIT IN 2 AND STOPPED RUNNING IN THE MIDDLE OF TRAFFIC. I HAD TO HAVE IT SLICED AND MENDED TOGETHER, AFTER 8 MONTHS RECENTLY, I HAD TO REPAIR THE BLACK WIRE AGAIN DUE TO MOISTURE SETTING IN THE TAPE AND WIRES, I READ ON THE INTERNET CHRYSLER SHOULD HAVE NEVER PUT THE BLACK OR YELLOW WHERE'S IN THE DOOR, BECAUSE THEY BEND AND BREAK. THIS CAUSED MY THE LIGHTS TO STAY ON AND REMOTE SIDE MIRRORS NOT TO WORK. THE DASH BOARD METERS WENT HAYWIRE, I HAD THE ALTERNATOR REPLACED, SENSORS AND THROTTLE BODY CLEANED AND REPLACED. THE ENGINE LIGHT STAYS ON CONSTANTLY NOW, GIVING CODES OF P0141, P0137 WITH BAD FUEL MPG. IT RIDES LIKE IT IS SMOTHERED IN FEATHERS. I WAS ADVISED THAT IT COULD BE THE FUEL PUMP. I RECENTLY HAD THE FUEL INJECTORS REPLACED, THE ENGINE LIGHT WENT OUT, FOR 2 DAY'S AND NOW BACK ON. HOW FRUSTRATING AFTER BUYING THIS CAR FOR $23,900 IN 6/2004, I HAVE PAID AN ESTIMATE IN CAR REPAIRS OF $4-5000 SO FAR. IF CHRYSLER KNOWS ABOUT THESE PROBLEMS THEY NEED TO CONFESS, AND FIX THESE PROBLEMS WITH RECALLS. PLEASE LOOK INTO THESE ISSUES. I AM SURE OTHERS ARE SUFFERING TOO. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED SMOKE AROUND THE FRONT END OF THE VEHICLE. IN ADDITION, THE VEHICLE SHOOK AND STALLED. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG WAS COMING OUT AS IF IT WERE PARTIALLY DEPLOYED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
THE 1999-2004 JEEP GRAND CHEROKEE SEAT TRACK HAS A WEAK POINT ON THE REAR SCISSOR ASSEMBLY. WHEN YOU START TO NOTICE A WOBBLE OR CLICK IT MEANS ONE OF THE TINY CONNECTING PIECES HAS BROKEN. EVENTUALLY THE OTHER SIDE WILL ALSO BREAK ALLOWING YOU TO LIFT THE ENTIRE SEAT UP. THE SEAT BRACKET THAT CONNECTS THE SEAT TO THE FLOOR OF THE JEEP CRACKED. I STARTED TO DO RESEARCH AND FOUND OUT THAT THIS A VERY COMMON ISSUE AND HAVE CAUSED MANY ACCIDENTS. I HAVE LOOKED INTO GETTING THE ISSUE FIXED AND FOUND IT TO BE VERY DIFFICULT. I HAVE FOUND TWO WEB SITES THAT LIST COMPLAINTS FROM OTHER PEOPLE THAT THIS HAS HAPPENED TO. I REALLY FEEL THAT THIS IS A SAFETY ISSUE AND SOMETHING NEEDS TO BE DONE. THESE ARE THE LINKS TO THE OTHER WEBSITES: HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ (THERE ARE OVER 450 OTHER COMPLAINTS FROM JEEP OWNERS. HTTP://WWW.JEEPSEATBRACKET.COM/PAGES/MY-STORY (THIS IS ANOTHER WEBSITE THAT IS DIRECTLY RELATED TO THESE INCIDENTS.) I REALLY HOPE THAT THIS IS SERIOUSLY CONSIDERED BEFORE SEVER INJURIES RESULT IN THESE JEEP DEFECT. THANK YOU FOR THE CONSIDERATION. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT THERE WAS A SHORTAGE WITHIN THE ELECTRICAL SWITCH BOARD AND THE EXTERIOR LIGHTING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE DEALER ADJUSTED THE STEERING, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,956.
VEHICLE STALLS OUT AND LOSES TOTAL POWER (ENGINE SHUTS OFF ) WHILE DRIVING. THIS HAS HAPPENED SEVERAL TIMES AND THERE IS NO PATTERN AS TO WHEN OR WHY IT OCCURS THIS IS EXTREMELY HAZARDOUS, TRYING TO STEER YOUR SUDDENLY POWERLESS VEHICLE TO THE SHOULDER OF THE ROAD AND OUT OF HARMS WAY. *TR
I HAVE RECEIVED RECALL M35/NHTSA 12V-527 OCCUPANT RESTRAINT CONTROL, 3 TIMES IN 2 YEARS, EACH TIME I TAKE IT TO MY CHRYSLER DEALER, STEVENS CREEK CHRYSLER AND DODGE, SAN JOSE CA, THEY SAY THE PARTS ARE ON BACK ORDER AND THAT THEY WILL CALL ME, NEVER HAPPENED. *TR
TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ENGINE LIGHT KEEPS COMING ON ALL CODES ARE CHECKED, REPAIRED, REPLACED. PCM HAS BEEN REPLACED TWICE AND WAS TOLD THAT IT IS IN NEED OF REPLACEMENT AGAIN! COULD THERE BE AN INTERNAL PROBLEM WITH THE COMPUTER SYSTEM? *TR
TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED IN THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. UPDATED 09/16/14*LJ UPDATED 1/15/15/2015 *JS
TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ACCORDING TO CHRYSLER JEEP SAFETY RECALL M35 / NHTSA 12V-527 (THE UPDATED VERSION THAT INCLUDES THE 2002-2004 JEEP GRAND CHEROKEE VEHICLES INSTEAD OF THE ORIGINAL WHICH ONLY INCLUDED 2002-2003 JEEP LIBERTY VEHICLES): "THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL (ORC) MODULE ON YOUR VEHICLE (VIN: XXXXXXXXXXXXXXXXX) MAY EXPERIENCE A FRONT AIRBAG AND/OR SEAT BELT PRETENSIONER INADVERTENT DEPLOYMENT. AN INADVERTENT DEPLOYMENT WHILE DRIVING COULD DISTRACT THE DRIVER AND CAUSE A CRASH WITHOUT WARNING." (DISTRACT? SERIOUSLY? THAT'S HOW A RANDOM AIRBAG DEPLOYMENT IS DESCRIBED???) "CHRYSLER WILL REPAIR YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR)... SIMPLY CONTACT YOUR CHRYSLER, JEEP, OR DODGE DEALER RIGHT AWAY TO SCHEDULE A SERVICE APPOINTMENT..." WE TRIED TO SCHEDULE THIS "RIGHT AWAY" WITH OUR DODGE DEALER. WE WERE TOLD THE PARTS WERE ON BACK ORDER. IN FEBRUARY 2013 WE WERE TOLD THE SAME THING. IN APRIL WE WERE TOLD THERE IS A ONE YEAR WAITING LIST FOR THIS DEFECT TO BE REPAIRED AS CHRYSLER IS UNABLE TO OBTAIN THE PARTS (THE DEALERSHIP WORDS, NOT MINE). THIS I FIND HARD TO BELIEVE. WHAT IS THE NHTSA GOING TO DO ABOUT THIS? THANK YOU. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEADLIGHTS WERE DISCOLORED. THE CONTACT STATED THAT WHEN DRIVING AT NIGHT, THE HEADLIGHTS DID NOT ILLUMINATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000.
THE WIRES IN THE WIRING HARNESS THAT GOES THROUGH DRIVER DOOR GET FRAYED WITH TIME FROM NORMAL DOOR OPENING AND CLOSING. THIS DISABLES ALL POWER WINDOWS, DOORS, MIRRORS, ETC IN THE CAR. EVEN AFFECTS INSTRUMENT CLUSTER. RE-OPENING AND CLOSING DOOR MAY RESULT IN CONTINUED OPERATION OF POWER WINDOWS, MIRRORS, ETC, BUT IT IS UNPREDICTABLE. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN ON. THE VEHICLE WAS TAKEN TO A MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 50,000.
AFTER ONLY 9,000 MILES THE ROTORS WERE SO WARPED THE CAR SHOOK VIOLENTLY WHEN BRAKES WERE APPLIED. I REPLACED THE ROTORS. 10,000 MILES LATER THE SAME THING HAPPENED AGAIN. NO ONE WOULD "OFFICIALLY" ADMIT THAT THE ROTORS AND OR THE CALIPERS ARE TOO SMALL FOR THE V8 VERSION OF THE JEEP. I HAVE REPLACED THE ROTORS WITH AFTERMARKET SLOTTED AND VENTED ROTORS 3 MORE TIMES AT A SIGNIFICANT EXPENSE TO ME. THE DANGEROUS PART OF THIS IS IT WARPS QUICKLY AND CAUSES THE CAR TO BE HARD TO CONTROL WHILE BREAKING: NOT A GOOD SITUATION. IN MY OPINION THEY SHOULD HAVE TO PUT A LARGER BRAKING SYSTEM TOGETHER "LARGER ROTORS AND CALIPERS TO DISSIPATE THE HEAT PROPERLY IN THE V8 VERSION OF THE 2004 AND PROBABLY OTHER GRAND CHEROKEE. *TR
THIS VEHICLE WAS INVOLVED IN A MAJOR ROLL OFF A CLIFF, LANDING ON FRONT END ROLLING SEVERAL TIMES THEN ROLLED SIDE OVER SIDE. THE VEHICLE WAS A TOTAL LOSS. THE AIRBAGS ON BOTH SIDES FAILED TO DEPLOY DURING THIS ACCIDENT. THE DRIVER HAD MULTIPLE BRUISES AND CUTS AROUND HEAD, NECK AND ARMS. ALONG WITH A CONCUSSION THAT IS JUST BEGINNING TO CLEAR UP AFTER 2 WEEKS. *TR
I WAS DRIVING DOWN THE HIGHWAY AND MY DRIVERS WINDOW GRADUALLY STARTED SLIDING DOWN . AT THE TIME I WAS RUNNING THE AIR CONDITION .AND THE WINDOW STARTED SLOWLY COMING DOWN . BY THE TIME I GOT HOME THE WIDOW WAS COMPLETELY DOWN . MY HUSBAND TRIED TO PULL IT BACK UP AND AS HE DID THIS THE WINDOW BROKE RIGHT INTO HIS HANDS AND ALL OVER THE SEAT OF THE CAR. AND I WAS TOLD BY ANOTHER JEEP OWNER THAT SHE HAD A RECALL ON HER JEEP . I WAS JUST WONDERING IF THERE WAS A RECALL FOR IT? *TR
DRIVER SIDE ELECTRIC ADJUSTABLE SEAT BRACKET BROKE, MAKING THE SEAT WOBBLE AND ROCK FROM SIDE TO SIDE AND BACK AND FORTH. IT APPEARS THAT THIS IS ADDING STRESS TO THE OTHER CONNECTING POINTS ON THE BRACKET AND WILL EVENTUALLY RENDER THE SEAT INOPERABLE. THE BROKEN SEAT BRACKET IS A HAZARD TO SAFE DRIVING. *TR
I HAVE A 2004 GRAND CHEROKEE . SEVERAL MONTHS AGO, I STARTED TO HAVE STALLING ISSUES. HOT OR COLD, DRY OR WET, FIRST DRIVE OF THE DAY OR LAST, IT DIDN'T MATTER. THE ENGINE WOULD CUT OUT IN THE MIDDLE OF DRIVING REGARDLESS OF SPEED. I HAD TO PUT IT IN NEUTRAL, RECRANK IT AND PUT IT BACK IN DRIVE JUST TO AVOID ACCIDENTS, OTHERWISE IT DRIFTS OUT OF CONTROL. AT FIRST I THOUGHT THIS WAS AN ISOLATED INCIDENT BUT NOW IT HAPPENS ALMOST EVERYDAY. IT'S DANGEROUS BUT I HAVE NO CHOICE TO DRIVE TO GET TO WORK AND FROM THE INTERNET A LOT OF OTHER JEEP USERS HAVE THE SAME ISSUE. WHY NO RECALL ON THIS ISSUE? OBVIOUSLY THERE IS A DEFECT. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
I PURCHASED THIS VEHICLE SEPTEMBER OF 2013 AND ALTHOUGH I LOVE THIS VEHICLE THERE IS ONE THING THAT IS SO NOT RIGHT ABOUT IT ALSO. IN THE BEGINNING THE WINDOWS, DOOR LOCK AND ELECTRIC WINDOWS WOULD STOP WORKING THEN ALL OF A SUDDEN THEY ARE AGAIN. THIS VEHICLE WAS EQUIPPED WITH THE MOST INADEQUATE ELECTRIC DOOR UNLOCKING SYSTEM. THERE IS THIS VERY THIN WIRE VERY THIN WIRE ATTACHED TO THIS HEAVY METAL THING THAT JUST SITS IN WINDOW. THE WIRE COMES APART SO EASY AND IT SHOULD NOT. NOW THAT I HAVE OWNED THE VEHICLE FOR ALMOST A YEAR NOW THE PROBLEM HAS BECOME WORSE OVER THE MONTHS. YOU USE TO BE ABLE TO OPEN AND CLOSE DRIVER DOOR AND RIGHT AWAY EVERYTHING WOULD START WORKING AGAIN. NOW THAT IT IS HOT OUTSIDE I CAN NOT GET IT TO WORK AT ALL MY WINDOWS STAYED ROLLED DOWN I CAN'T ADJUST MY MIRRORS AND MY ELECTRIC DOOR LOCKS DON'T WORK FOR DRIVER DOOR. I FEEL THAT THIS IS A SAFETY HAZARD IN SO MANY WAYS. I HAVE RESEARCHED THIS THIS IS COMMON PROBLEM WITH ALL. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE ENGINE STALLED. THE MANUFACTURER WAS NOT NOTIFIED. THE PRIVATE MECHANIC STATED THE DIAGNOSIS WAS FAILED TC FOR LOSS OF CRANK SENSOR SIGNAL TO THE PCM. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000. UPDATED 7/30/14*CN UPDATED 8/28/2017*CN
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACT STATED THAT THE TEMPERATURE CONTROL MALFUNCTIONED. THE CONTACT MENTIONED THAT HE INSPECTED THE VEHICLE AND FOUND THAT THE WIRING HARNESS AND CONNECTOR WERE MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 246,000.
ON APRIL 14 20014 THE VEHICLE MENTIONED STALLED OUT ON MY GIRLFRIEND DRIVING DOWN THE ROAD.SHE WAS ABLE TO START IT BACK UP.ON 4-16-14 IT STALLED ON HER AGAIN WHILE DRIVING SHE WAS ABLE TO GET IT STARTED .ON THE 18 IT STALLED IN A PARKING LOT AT LUNCH BUT GOT IT STARTED AND AGAIN IN THE MIDDLE OF AN INTERSECTION AFTER WORK AND HAD TO HAVE IT TOWED HOME. WE JUST BOUGHT IT MARCH 11 SO I CONTACTED THE DEALER AND ARE SUPPOSED TO SPEAK TO HIM ON MONDAY. ON 4-20-14 I WAS WITH HER AND IT STALLED OUT ON HER 3 TIMES DURING OUR TRAVELS OF APPROXIMATELY 30 MILES. WHEN THIS HAPPENS ALL POWER TO CONTROL THE VEHICLE SAFELY IS LOST. *TR
PLASTIC SURROUNDING DOOR HANDLES CRACKED. FIRST INCIDENT WAS ON RIGHT REAR DOOR. I ASSUMED MY CHILD WAS PLAYING ROUGHLY. SOON AFTER A SIMILAR CRACK APPEARED IN THE FRONT DOOR ON THE DRIVERS SIDE. NEXT CAME THE FRONT PASSENGER DOOR AND NOW ALL FOUR DOOR PANELS HAVE CRACKS IN THE PLASTIC SURROUNDING THE DOOR HANDLES. THE LEFT REAR DOOR CAN NOT BE OPENED FROM THE INSIDE AND THE RIGHT REAR DOOR DOES NOT OPEN CONSISTENTLY. I EXPECT IT TO FAIL COMPLETELY SOON. WHILE REVIEWING JEEP MESSAGE BOARDS I FOUND A LOT OF PEOPLE WITH 2005-2010 JEEPS HAVE EXPERIENCED SIMILAR FAILURES. MY DEALER, BOB BAKER JEEP IN CARLSBAD CA, SAYS THE DOORS ARE NOT COVERED AND SUGGESTED REPLACING THE ENTIRE PANEL ON EACH DOOR.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/27/14*LJ UPDATED 07/2/2014 *JS
I HAVE BEEN TRYING FOR 6 MONTHS TO GET MY RECALL FIXED FOR THE OCCUPANT, RESTRAINT CONTROL MODULE FILTER CIRCUIT REPAIRED, GALEANA CHRYSLER IN COLUMBIA SC WILL NOT SCHEDULE ME FOR REPAIRS. *TR
I CANNOT BELIEVE THEY GOT OUT OF THE RECALL OF THE GAS TANKS FOR MY 2004 JEEP GRAND CHEROKEE. I BET YOU ARE ALL FILLING YOUR POCKETS AT OUR EXPENSE FOR THE 2ND TIME. DID WE NOT BAIL THEM OUT? ARE WE NOT PAYING FOR THAT? CHRYSLER JEEP IS A CRAPPY PRODUCT. NOT ONLY AM I DRIVING AN UNSAFE VEHICLE TRANSPORTING MY SICK MOTHER TO MANY DOCTOR APPOINTMENTS FOR HER CANCER, BUT NO ONE WANTS TO ACKNOWLEDGE IT. WHO IS ASLEEP AT THE WHEEL? I ALSO THINK THEY SHOULD BE INVESTIGATED REGARDING THE DESIGN OF MY JEEP FOR BUILDING IT SO ANY REPAIRS IN FRONT OF THE STEERING WHEEL REQUIRES A FULL DASH REMOVAL. JUST FOR THAT IT IS $1,000.00 NOT INCLUDING PARTS.MY ESTIMATE CAME TO $1,400.00 JUST TO REPLACE A HINGE AND A FLAP FOR THE HEAT ON THE PASSENGER SIDE.REALLY!! EVEN THE SERVICE TECHS AT JEEP DEALERS THINK IT WAS BUILT THAT WAY TO MAKE MONEY IN THE SERVICE DEPT. THEY SAY THEY WOULD NEVER BUY THIS PRODUCT, AND THEY WORK FOR JEEP. CRAPPY DESIGN, CHEAP PRODUCT. EVERYTHING IS MADE OF PLASTIC. SHUT THEM DOWN!! THEY CAN BUY MY JEEP BACK. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE.THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 ( AIR BAGS ) IN DECEMBER 2012. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE HAD NOT EXPERIENCED THE FAILURE. THE MANUFACTURER WAS NOTIFIED.
I HAVE REPLACED THE REAR PASSENGER TAIL LIGHT MULTIPLE TIMES. THE LIGHT WILL NOT ILLUMINATE WITH A NEW BULB. THE REAR PASSENGER WINDOW REGULATOR HAS BECOME UNGROUNDED MULTIPLE TIMES. THERE IS NO POWER ON THE PASSENGER SIDE OF THE CAR. I HAVE SPOKEN TO MULTIPLE JEEP OWNERS WITH MODELS OF THE SAME MAKE AND MODEL AND THEY HAVE HAD THE SAME ISSUE OF SORTS. I HAD CONTACTED JEEP AS WELL, ONLY TO BE TOLD THE VEHICLE IS OLD. I PURCHASED THE CAR 9/2007 AND WITHIN ONE MONTHS TIME THE REGULATOR DIED AND WAS REPAIRED. THE VEHICLE WAS 3 YEARS OLD. THE REGULATOR ON THE SAME WINDOW FAILED AND THE TAILLIGHT BEGAN TO MALFUNCTION. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →