2004 Jeep Grand Cherokee complaints

THE INTERIOR LIGHTS STAYED ON. AND ALL GUAGES ON DASH WERE MOVING IRRATICALLY. AFTER GOOGLE SEARCHING, I FOUND THAT SEVERAL PEOPLE WITH THE 2004 CHEROKEE HAVE PROBLEMS WITH WIRES IN THE DRIVER DOOR BREAKING. WE CHECKED THE WIRES IN THE DRIVER DOOR BOOT AND THE BLACK WIRE WAS BROKE. FIXED THAT PROBLEM. NOW THE WIRES IN BOTH FRONT AND AND REAR DOORS DRIVER AND PASSENGER ARE BROKEN. REAR SPEAKERS DO NOT WORK, WINDOWS DO NOT ROLL DOWN, AND DOORS DO NOT LOCK. SENSOR FOR INTERIOR LIGHT ON REAR PASSENGER DOOR DO NOT WORK. WINDOW IS PARTIALLY DOWN AND NO WAY TO PUT BACK UP. MY DRIVER SEAT IS MAKING A ROCKING MOVEMENT THAT JUST RECENTLY STARTED. THIS IS THE WORST VEHICLE I HAVE OWNED BY FAR. I HAVE NEVER HAD TO REPLACE ALL THAT I HAVE IN A VEHICLE. THIS YEAR AND MODEL JEEP HAS ALOT OF ISSUES THAT CHRYSLER DOESN'T WANT TO AKNOWLEDGE. THEY NEED TO BE INVESTIGATED FURTHER. I JUST CALLED THE CUSTOMER SERVICE FOR JEEP AND THEY SAID THERE ARE NO RECALLS FOR MY JEEP, AND THEY HAVE NEVER HAD ANY COMPLAINTS THAT I TOLD THEM ABOUT. DO THEY JUST IGNORE THE CONSUMER OR NOT WANT TO ADMIT THEIR ERRORS IN THIS MODEL. *TR

I WOULD JUST LIKE TO KNOW ABOUT VEHICLE WITHOUT A TRAILER HITCH TO PROTECT PEOPLE FROM BEING HIT FROM BEHIND AND MAYBE AFIRE. AND WHAT N.H.T.S.A. IS GOING TO DO ABOUT THIS MATTER. *TR

THE AC/HEATER BLENDER DOOR HAS BROKEN, AND IT DOES NOT ALLOW THE HEATER TO WORK PROPERLY AND IN RETURN DOES NOT ALLOW THE HEATER TO COMPLETELY DEFROST THE WINDSHIELD. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000(AIR BAGS) WAS RECEIVED IN JANUARY OF 2013 AND THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT HAD NOTIFIED THE DEALER AND THE MANUFACTURER SEVERAL TIMES IN REFERENCE TO THE PROBLEM BUT NO SOLUTION WAS BEEN OFFERED. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT HAD THE VEHICLE REPAIRED BY AN AUTHORIZED DEALER UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ). AFTER THE REPAIRS, THE WINDSHIELD WIPERS WOULD NOT TURN OFF, AND THE HEADLIGHTS WOULD RANDOMLY TURN ON AND OFF RECURRINGLY. THE VEHICLE WAS TAKEN BACK FOR A DIAGNOSTIC TEST WHERE THE INDEPENDENT MECHANIC DIAGNOSED THAT THE INNER BODY MODULE NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

AIRBAG & SEATBELT WARNING LIGHTS WILL NOT GO OUT. HAVE COMPLAINED TO CHRYSLER-JEEP, BUT THEY DO NOT WANT TO INCLUDE PROBLEM SOLUTION UNDER RECALL.... *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAG) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WAS TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 3/28/14*CN UPDATED 04/22/14

I AM E-MAILING INJURING ABOUT THE RECALL FOR JEEPS AIRBAG. THE JEEP DEALERSHIP IN MY CITY DOES NOT HAVE THE RECALL PIECE BUT HAS CALLED AND SENT AN E-MAIL ABOUT HOW IMPORTANT IT IS TO GET THE RECALL DONE. WONDERING WHAT I SHOULD DO? *TR

DRIVING INTERSTATE 95 DOING POSTED SPEED LIMIT SMOKE IS SEEN FROM REAR VIEW MIRROR BACK OF VEHICLE NO INDICATOR ENGINE LIGHTS REPORTED ANY TROUBLE ALL ENGINE GAUGES WERE SHOWING NORMAL STOPPED VEHICLE UNDER FRONT OF HOOD DRIVERS SIDE SMOKE LIFTED HOOD FLAMES STARTED SPREAD SO FAST JEEP WAS TOTALED IN FIRE MELTING TIRES FRAME MY SON WAS LUCKY TO GET OUT IN TIME. POLICE SAID YOU GOT OUT OF THAT, MOST OF THE FIRES I'VE COME ACROSS PASSENGERS WERE NOT THAT LUCKY. I WISH I COULD KNOW THE REASON WHY? SO THIS DOES NOT HAPPEN TO SOMEONE ELSE WHO MIGHT NOT BE THIS LUCKY TO WALK AWAY FROM THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER ONE YEAR AGO. THE DEALER AND THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. UPDATED 2/27/14*CN UPDATED 3/10/2014 *JS

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WINDOWS DON'T WORK, DOOR LOCKS WON'T WORK, INSIDE LIGHTS STAY ON..SECOND TIME FOR THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THAT THE AIR BAG MODULE WOULD NEED TO BE REPLACED. THERE WAS A RECALL FOR THE AIR BAG FAILURE UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT WAS NOTIFIED ONE YEAR LATER THAT THE RECALL REPAIRS COULD BE PERFORMED AND THE PARTS HAD BECOME AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL SERVICE HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE REPAIRS. THE DEALER STATED THAT THEY ONLY INSTALLED A JUMPER HARNESS THAT DISABLED THE AIR BAG ENTIRELY. THE CONTACT BELIEVED THE RECALL SERVICE WAS UNACCEPTABLE BECAUSE INSTEAD OF REPAIRING THE AIR BAG, THE AIR BAG WAS COMPLETELY DISABLED AND WOULD NOT DEPLOY IN THE EVENT OF A CRASH, PRESENTING A SAFETY HAZARD. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE, OVER A YEAR AGO. TO DATE, THE PARTS ARE STILL NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED THERE HAS BEEN NO FOLLOW-UP INSTRUCTIONS FROM CHRYSLER CONCERNING THE RECALL AND NO REPAIRS HAVE BEEN MADE.

RECEIVED SAFETY RECALL M35/NHTSA 12V-527 ON 2/4/2014 INDICATING THE AIRBAG SYSTEM (OCCUPANT RESTRAINT CONTROL MODULE) MAY EXPERIENCE A FRONT AIRBAG AND/OR SEATBELT PRETENSIONER INADVERTENT DEPLOYMENT. AN INADVERTENT DEPLOYMENT WHILE DRIVING COULD DISTRACT DRIVER AND CAUSE A CRASH WITHOUT WARNING. ON 2/5/2014, I CONTACTED DEALER (PEARSON JEEP/CHRYSLER 8250 BROAD ST. RICHMOND, VA). DEALER'S RESPONSE WAS "THERE ARE NO PARTS AVAILABLE FOR THAT REPAIR". WHY IS THIS AN ISSUE WHEN A CRASH COULD HAPPEN ANYTIME THE VEHICLE IS IN USE WITHOUT THE IMMEDIATE REPAIR? I FIND THAT UNSATISFACTORY AND A DISCREDIT TO THE JEEP/CHRYSLER COMPANY WHICH I HAVE PATRONIZED FOR NEARLY 20 YEARS. I ANXIOUSLY AWAIT TO HEAR YOUR RESPONSE. ...........A VERY CONCERNED CUSTOMER!!! *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAG) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN DRIVING AT LOW SPEEDS THERE IS A KNOCKING/GRINDING WHEN TURNING THE WHEEL TO THE LEFT WHICH HAS BECAME LOUDER AND MORE FREQUENT. SINCE THIS BEGAN THE STEERING IS NOW LOOSE AND PULLS AS IF NEEDING AN ALIGNMENT ALTHOUGH THIS WAS DONE APPROX. LESS THAN 1 YR AGO. IT HAS BECAME DIFFICULT TO KEEP CAR STRAIGHT WHEN DRIVING ALTHOUGH I HAVE NOT EXPERIENCED A LOSS OF POWER STEERING (YET). POSSIBLY RELATED TO RECALL BUT IT DOESN'T APPEAR MY VIN WAS INCLUDED. THIS IS A HUGE SAFETY ISSUE! I HAVE HEARD SEVERAL COMPLAINTS OF STEERING FAILING WHILE TRAVELING CAUSING WRECKS. THEY SHOULD RECONSIDER THE RANGE OF VEHICLES INCLUDED IN THIS RECALL. *TR

WE SLIPPED ON SOME BLACK ICE AND THE JEEP WENT UP A HILL AND THEN WE FLIPPED AND LANDED UPSIDE DOWN. THIS IS THE SECOND TIME THIS HAPPENED THE OTHER TIME WAS LAST YEAR FEB 18 2013 WHEN MY 2001 JEEP GRAND CHEROKEE ROLLED OVER THREE TIMES BEFORE LANDING UPSIDE DOWN. LAST YEAR IT WAS ME AND MY 3 SONS. THUS YEAR IT WAS ME AND MY HUSBAND. I INJURED MY LEG AND BACK. ALSO NEITHER TIMES DID THE AIR BAGS DEPLOY. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PARTS NEEDED TO COMPLETE NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/14*CN THE CNSUMER STATED THE VEHICLE WAS FIXED ON 02/17/14

THE DRIVERS SEAT BRACKET HOLDING CHAIR HAS BROKEN FROM REGULAR USE. WHILE PARKED, I LEANED BACK IN MY SEAT AND A BRACKET ON THE FRONT LEFT THAT CONNECTS TO THE FRAME HOLDING CHAIR TO THE FLOOR BROKE. THIS HAS CAUSED THE SEAT TO BECOME MORE OF A ROCKING CHAIR, WOBBLING BACK AND FORTH. TO MY SURPRISE A DEFECT SUCH AS THIS DOES NOT WARRANT A RECALL. I WISH CHRYSLER ADDRESSES THIS PROBLEMS THAT SEEMS TO BE COMMON AMONG SOME OF THE JEEP GRAND CHEROKEE. IF THE DRIVERS SEAT BREAKS LOOSE FROM THE FLOOR DURING AN IMPACT OR ROLLOVER, THE DRIVER COULD EASILY BE THROWN FROM THE VEHICLE WHILE STILL STRAPPED IN HIS/HER SEAT. THE PROBLEM SEEMS TO GET WORSE MAKING THE CAR UNSAFE TO DRIVE. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V527000(AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER AND MANUFACTURER BOTH STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO MISFIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

WINDOWS, DOOR LOCKS WILL NOT OPERATE. CABIN LIGHTS WILL NOT GO OUT WHEN HEADLIGHTS ARE ON CREATING A DANGEROUS SITUATION. *TR

(RELATING TO THE DRIVER-SIDE SEAT ONLY) MY DAUGHTER AND I WAS WAITING AT A TRAFFIC STOP, (I WAS DRIVING) WHEN THE LIGHT TURN GREEN I PRESSED ON THE ACCELERATOR AND MY ENTIRE SEAT INCLUDING MYSELF SWUNG BACK. BECAUSE OF THE BACKWARD MOMENTUM, IT CAUSES ME TO ABRUPTLY PRESS FURTHER ON THE ACCELERATOR. I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND PULL ON THE SIDE TO INSPECT THE SEAT. I FOUND THAT THE TWO FRONT BRACKETS UNDER THE SEAT HAD BROKEN OFF. SINCE I HAD ADJUSTABLE POWER SEAT, I LOWER THE SEAT TO ALIGN THE BROKEN BRACKETS TO WEDGE UNDER THE BAR CAUSING THE SEAT TO STABILIZE OR AT LEAST HOLD IN A SEMI-SOLID POSITION. I CALLED CHRYSLER AND THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT SINCE THE VEHICLE WAS OUT OF WARRANTY. I ARGUED THAT THIS IS AN UNUSUAL INCIDENT WHERE I HAVE NEVER HEARD THAT THE DRIVER-SIDE SEAT BRACKETS WOULD BREAK OFF AND POSSIBLY CAUSE AN ACCIDENT. ESPECIALLY FOR A JEEP, THIS VEHICLE IS MEANT TO BE DRIVEN ON AND OFF ROAD. AGAIN, THEY SAID THAT THERE WAS NOTHING THAT THEY COULD DO. THIS IS A DESIGN FLAW AND SHOULD BE ADDRESS BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

FUEL PRESSURE DAMPENER ON THE FUEL RAIL LEAKED, DRIPPING GASOLINE ON MANIFOLD. THIS IS A NON-MECHANICAL PART. THERE SHOULD BE NO REASON FOR A FUEL LEAK TO DEVELOP EXCEPT FOR POOR ENGINEERING/CONSTRUCTION OF THE PART. LEAKING FUEL IN ENGINE COMPARTMENT IS A SAFETY ISSUE. *TR

HAVE BEEN TO CHRYSLER DEALER FOR RECALL INFO RECEIVED ON AIR BAGS AND SET UP REPLACEMENT APPOINTMENT,ARRIVED THEN DEALER SAID TRIED TO USE PARTS FROM ANOTHER MODEL TO FIX??COME ON!!DIDN'T HAVE PARTS ,WOULD ORDER RIGHT PARTS AND CALL THAT WAS 3 MONTHS AGO!!!GREAT DEALER WANTED TO FIX MY GEAR BOX INSTEAD ON JEEP!WAS SO CRAZY OF A SERVICE CALL.THE SERVICE REP WAS NOT TRUST WORTHY AFTER THAT BUT NOW TRUST SHOT WITH LACK OF FOLLOW UP ON PARTS!TKS CHRYSLER /JEEP SERVICE REP!. *TR

DRIVER'S SEAT FRAME BROKE. GARAGE WELDED IT, BUT IT BROKE AGAIN AT 102,000 MILES. SEAT FRAMES SHOULD NEVER BREAK! ONLY VEHICLE I EVER OWNED TO HAVE HAD THIS PROBLEM. CHECKED ON LINE, APPARENTLY OTHERS HAVE HAD THIS PROBLEM AS WELL. *TR

CAR STARTED STALLING WHEN DRIVING ON FREEWAY AND ENGINE SHUT DOWN. THIS IS EXTREMELY DANGEROUS. MY GARAGE TRIED ALL KIND OF SOLUTIONS WITHOUT SUCCESS AS THERE ARE NO CODES SHOWING. THERE ARE NUMEROUS POSTING OF SAME INCIDENTS ON THE JEEP FORUMS ON THE INTERNET. I CALLED THE HOTLINE OF THE NHTSA AND SPOKE TO A LADY WHO ADVISED ME SHE HAD THE SAME PROBLEM AND GOT RID OF THE CAR IMMEDIATELY! *TR

2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER STATED HE CALLED THE DEALER 4 TIMES, ONLY TO BE TOLD THE PARTS WERE ON BACK ORDER.*JB

RECEIVED NOTICE 11/8/12 THAT NHTSA CAMPAIGN NUMBER 12V527000 WAS ISSUED FOR A RECALL OF 2004 JEEP GRAND CHEROKEE ON WHICH A COMPONENT IN THE AIR BAG CONTROL MODULE MAY FAIL CAUSING AIRBAG DEPLOYMENT. ALTHOUGH WE HAVE RECEIVED NUMEROUS NOTICES, SINCE JANUARY 2013 AND AS RECENTLY AS JANUARY 2, 2014, FROM CHRYSLER CORPORATION AND BOTH LOCAL CHRYSLER DEALERS, TO ALERT US TO THIS RECALL, UPON ATTEMPTING TO SCHEDULE OUR JEEP FOR RECALL RESOLUTION OUR LOCAL DEALERS HAVE BEEN UNABLE TO SCHEDULE THAT RESOLUTION. BOTH DEALERS CLAIM THAT NO PARTS ARE AVAILABLE "YET" TO SERVICE THE RECALL. THIS CLAIM AS BEEN STATED BY THE DEALERS EVERY FOUR MONTHS SINCE JANUARY 2013 AND AGAIN AS RECENTLY AS JANUARY 4, 2014. IT APPEARS TO ME AS A CONSUMER THAT CHRYSLER HAS NO INTENTION OF PROVIDING THE MEANS TO RESOLVE THIS RECALL. *TR

I JUST WANT TO KNOW WHAT IS GOING ON WITH THE JEEP RECALL FOR FUEL TANK EXPLOSIONS IN REAR END CRASHES. WHY HAS NOTHING HAPPENED? CAN'T YOU ENFORCE THIS RECALL? I CONTACTED JEEP LAST MONTH AND THEY SAID THEY WERE STILL IN THE "EARLY PLANNING PHASES", WHICH IS A COMPLETELY UNACCEPTABLE ANSWER CONSIDERING THE AMOUNT OF TIME THEY HAVE KNOWN ABOUT THIS PROBLEM! PLEASE ENFORCE THIS, I AM SCARED TO DRIVE MY 3 CHILDREN AROUND IN OUR JEEP UNTIL THIS IS FIXED! *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN OCTOBER 2012. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE THE FAILURE.

THIS IS HORRIBLE AND I WAS SCARED. BUT I WAS DRIVING SLOWLY UP MY STREET AND IT STARTED TO RACE, I WAS TRYING TO BRAKE AS I TURNED IN MY PARKING SPACE MY CAR WAS STILL RACING AND WOULDN'T BRAKE AND I ENDED UP DRIVING INTO MY PROPERTY, IT SEEMED TO ACCELERATE AS I KEPT BRAKING AND UP THE STEPS THE CAR WENT AND THE CAR THEN STOPPED INCHES FROM MY DOOR. IT WAS RACING AS I WAS BRAKING AND IT WOULD STOP NOT UNTIL IT HIT THE PORCH STEP. IT WAS HORRIBLE, THIS CAR HAS NEVER LAUNCHED LIKE A ROCKET. IT WAS LIKE IT MAGICALLY ACCELERATED. I HAVE HAD THIS CAR FOR YEARS AND KEEP IT MAINTAINED. I SEE THERE HAVE BEEN RECALLS ABOUT THIS, WHY DID I NOT GET A CARD. I AM GLAD I OR ANYBODY DID NOT GET HURT. JEEP IS IN SHOP. *TR

DEFECT IN ELECTRICAL WIRING IN DRIVER-SIDE DOOR PREVENTS WINDOWS FROM ROLLING DOWN (A SAFETY HAZARD) AND DOORS FROM LOCKING/UNLOCKING. THE BACK HATCH WILL EITHER REMAIN IN LOCKED OR UNLOCKED MODE DEPENDING ON WHEN THE WIRING FAILS (THIS MODEL JEEP DOES NOT INCLUDE A MANUAL WAY TO USE A KEY TO UNLOCK/LOCK THE BACK HATCH). IF A PET WAS IN THE BACK OF THE SUV THAT HAD A "PET FENCE", THERE WOULD BE NO WAY TO GET THE PET OUT OF THE VEHICLE (OR LUGGAGE/CARGO). THIS IS ESPECIALLY CONCERNING IN THE EVENT OF A REAR END COLLISION WHERE THE GAS TANK MAY CATCH ON FIRE (CURRENT RECALL). THE INTERIOR LIGHTS ALSO STAY ON AS IF A DOOR WAS OPEN. TURNING OFF THE INTERIOR LIGHTS PREVENTS THE SPEEDOMETER/ODOMETER/GAUGES/ETC FROM ILLUMINATING AT NIGHT. IF THE LIGHTS ARE NOT TURNED OFF, THEN ALL INTERIOR LIGHTS REMAIN ON CAUSING A HAZARD AT NIGHT AS WELL. DRIVER-SIDE WIRING WAS FIXED IN OCTOBER OF 2012. IN SEPTEMBER OF 2013, THE PASSENGER-SIDE WIRING IS CAUSING THE SAME PROBLEM - WINDOWS/DOOR LOCKS DON'T WORK AND THE INTERIOR LIGHTS STAY ON. THIS PROBLEM IS NOT AN ANOMALY. IT IS VERY CONCERNING THAT THE WIRING CAN FAIL IN BOTH FRONT DOORS WITHIN A ONE YEAR PERIOD - CREATING SAFETY ISSUES. *TR

TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE LAREDO. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT THE DEALER HAD NOT CONTACTED HIM FOR THE RECALL REPAIR AND HE HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED.

RECEIVED A NOTICE OF RECALL (M35) LETTER FROM CHRYSLER AROUND DECEMBER 2012 AFTER IT WAS ANNOUNCED ON THE NEWS IN SEPTEMBER OF 2012. I BROUGHT MY VEHICLE TO THE DEALER AND THEY VERIFIED THAT MY VEHICLE IS PART OF THE RECALL. IT IS NOW DECEMBER 2013 AND THE RECALL HAS NOT BEEN RESOLVED. I CALL THE DEALER AND THE DEALER IS STILL TELLING ME THEY DON'T HAVE THE PART TO CORRECT THE RECALL. I'M NOW WORRIED ABOUT THE CHANCE THAT I MAY BE IN AN ACCIDENT AND THERE ARE NO AIRBAGS OR SIDE CURTAIN AIRBAGS TO PROTECT ME AND MY FAMILY. *TR

DRIVING WITH 12 YEAR OLD DAUGHTER IN CAR. MAKING TURN ONTO HIGHWAY AND DRIVER'S SEAT LURCHED BACKWARDS WITH LOUD "POP" SOUND. ALMOST LOST CONTROL OF CAR AND SCARED THE DAYLIGHTS OUT OF MY DAUGHTER. PULLED OVER AND SEAT IS LOOSE OF FRAME. THERE IS A CRACK IN THE STEEL BRACKET WHERE SEAT ATTACHES TO SEAT FRAME. I WENT ONLINE AND SAW THIS IS A COMMON DEFECT IN JEEP GRAND CHEROKEES. KIND OF RIDICULOUS THAT THIS PROBLEM HASN'T ALREADY BEEN CORRECTED. I HAVE NEVER OWNED OR EVEN HEARD OF A CAR WHERE IT IS COMMON FOR THE SEAT TO BREAK FROM ITS FRAME. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) AND WAS RECENTLY INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. AN ARRIVAL DATE COULD NOT BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, SHE NOTICED SMOKE EMITTING FROM UNDERNEATH THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE WIRING HARNESS FOR THE HEATER MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,915.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT IN AUGUST 2013, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ). THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE MANUFACTURER STATED THAT THEY WERE NOT MANUFACTURING PARTS FOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE THE FAILURE. THE VIN WAS UNAVAILABLE.

WHILE APPROACHING THE INTERSECTION ( MAKING A LEFT TURN ) MY STEERING STIFFING AND I COULD NOT MAKE A LEFT TURN INTO MY LANE ( INNER LANE ). I HAD TO ILLEGALLY TURN INTO THE OUTER LANE. I IMMEDIATELY TOOK MY VEHICLE TO AN CERTIFIED MECHANIC ( BELLE TIRE ) WHO ADVISED THAT MY GEAR BOX WAS MALFUNCTIONING. THEY ALSO TOLD ME THAT THERE WAS A RECALL FOR THAT UNIT ( GEAR BOX- RACKET PINION ). I CALLED THE LOCAL DEALERSHIP ( CHRYSLER ) WHOM ADVISED THAT THEY DO NOT HAVE A RECALL FOR THAT UNIT. THEY ADVISED ME TO CONTACT YOU GUYS FOR HELP. *TR

TL* THE CONTACT OWNS A 2004 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE OXYGEN SENSOR AND OXYGEN HEATER SENSOR WERE REPLACED. THREE DAYS AFTER THE REPAIR WAS PERFORMED THE FAILURE RECURRED. THE DEALER THEN UPDATED THE COMPUTER SYSTEM, HOWEVER THE FAILURE PERSISTED INTERMITTENTLY. THE DEALER ALSO INFORMED THE CONTACT THAT THE DRIVES IN THE COMPUTERIZED SYSTEM WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE NOVEMBER 2013. THE CONTACT HAD EXPERIENCED A FAILURE WHERE THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE AT A STOP LIGHT THE AIR BAG WARNING LIGHT ILLUMINATED. THE PASSENGER AND THE DRIVERS SIDE AIR BAG DEPLOYED SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND A SECOND NOTICE WOULD BE SENT WHEN THE DID BECOME AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2012, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE OCTOBER 2013. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 82,000.

THE METAL BRACKET UNDER MY DRIVER'S SEAT HAS COMPLETELY BROKEN/SNAPPED APART. THEREFORE, I'M WOBBLING AROUND WHILE DRIVING MY VEHICLE AND IT'S A HUGE SAFETY ISSUE. I WAS TOLD THERE WAS NO RECALL ON MY MODEL FOR THIS ISSUE, BUT APPARENTLY THERE ARE A NUMBER OF COMPLAINTS REGARDING SAME. *TR