Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 12V527000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE AIRBAG RED LIGHT AND BEEP WARNING KEEP GOING OFF AND ON REPEATEDLY. THIS STARTED ON JULY 29, 2015. THIS HAPPENS EVERY TIME I DRIVE THE CAR.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING THE VEHICLE, THE AIR BAG WARNING LIGHT FLASHED AND A CHIME SOUNDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,500. MA 10/5 THE CONSUMER STATED THE PROBLEM OCCURRED FOR SEVERAL DAYS. UPDATED 01/27/16.*JB
I AM JUST WANTING TO INFORM YOU THAT APPROX. 3+ YEARS AGO I HAVE BEEN GETTING THE AIRBAG RECALL AND ALSO REC. THE RECALL FOR THE GAS TANK PROBLEM. WHEN I FINALLY WAS ABLE TO TAKE THE CAR IN FOR THE AIRBAG RECALL (3 YRS LATER) THEY FINALLY GOT THE PART AT THIS TIME THEY ADVISED ME THAT I WAS ALSO ON THE GAS TANK RECALL AND SAID THEY WOULD CALL ME WHEN THE PARTS CAME IN. I FOUND OUT THAT THE FIRST AIRBAG REPAIR DID NOT WORK AND THEY WERE SCHEDULING FOR THE SECOND REPAIR. AT THE TIME I TOOK MY CAR IN THEY NOT ONLY DIDN'T HAVE THE NECESSARY PARTS TO DO THE 2ND AIRBAG REPAIR BUT I ASKED THEM WHEN THE TRAILER HITCHES WERE GOING TO BE AVAILABLE FOR THAT REPAIR AND STRANGELY MY VEHICLE WAS NO LONGER ON THAT RECALL. WHICH MADE ME VERY SUSPICIOUS AS TO WHY I WAS FOR SEVERAL YEARS AND THEN ALL OF A SUDDEN DROPPED. I FIGURED THEY WERE REDOING THE RECALL LIST TO MAKE IT LESS BUT MY PROBLEM IS THAT I NEED A SAFE CAR AS I TRANSPORT MY GRANDCHILD AND 86 YEAR OLD MOTHER IN MY CAR. WHAT KIND OF GAMES ARE THEY PLAYING? I WOULD LIKE ASSISTANT WITH GETTING THE 2 RECALLS TAKEN CARED OF OR HAVE THE BUY BACK OPTION OF THE $1,000 OVER MARKET VALUE THAT I HAVE READ ABOUT SO I CAN TRAVEL SAFELY WITH MY FAMILY IN A SAFE CAR.
I HAVE REPLACED THE IGNITION SWITCH TWICE IN ONE YEAR (2014). I HAVE PURCHASED A RE-MANUFACTURED ENGINE 2014, SHIPPED FROM TEXAS TO DETROIT, MI.
OUR JEEP WAS RECALLED IN NOV OF 2012 FOR FAULTY AIRBAGS THAT COULD DEPLOY AND CAUSE A CRASH WITHOUT WARNING. WE BROUGHT THE VEHICLE RIGHT IN FOR REPAIRS AND HAVE SINCE BEEN DRIVING IT AROUND WITH TWO CHILDREN IN IT. WE THEN RECEIVED ANOTHER RECALL NOTICE IN JAN 2015 STATING THAT THE ORIGINAL REPAIR DOES NOT SATISFACTORILY ELIMINATE THE POTENTIAL FOR INADVERTENT DEPLOYMENTS. WE HAVE SINCE USED THE VEHICLE ONLY WHEN NEEDED, BUT NOT WITH OUR CHILDREN IN THE CAR, AND HAVE YET TO BE CONTACTED TO FIX THE PROBLEM THAT HAS THE POTENTIAL TO CAUSE A CRASH. WE HAVE CONTACTED THE DEALER ON SEVERAL OCCASIONS ONLY TO BE TOLD THAT THEY DO NOT HAVE THE PARTS TO FIX THE PROBLEM, AND HAVE NO IDEA WHEN THEY WILL HAVE THE PARTS TO FIX THE PROBLEM THAT CAN POTENTIALLY CAUSE A CRASH. TODAY WHEN WE CONTACTED THE DEALER AND SAID THAT WE HAVE BARELY DRIVEN THE CAR IN SEVEN MONTHS AND WE NEED TO KNOW IF THE VEHICLE IS AT LEAST "SAFE TO DRIVE", WE WERE TOLD THAT THEY DON'T KNOW IF IT IS SAFE TO DRIVE AND THEY ALSO STILL DON'T KNOW WHEN THEY WILL BE ABLE TO FIX THE PROBLEM. AT THIS POINT WE WILL NOT DRIVE THE VEHICLE AND WANT THEM TO BUY THE VEHICLE BACK. I DON'T UNDERSTAND HOW THEY ARE ALLOWED TO ISSUE A SAFETY RECALL ON A CAR WITH A POTENTIALLY DEADLY PROBLEM, BUT THEN TELL THE CONSUMER THAT THEY HAVE TO DRIVE THE CAR UNTIL THEY GET THE PARTS. ...UPDATED 10-13-15 *BF
I WAS DRIVING TO THE STORE WHEN THE RIGHT FRONT LOWER SPRING SUPPORT GAVE OUT.I HAVE NOW BEEN WITHOUT A CAR FOR 3 WEEKS. UPDATED 09/10/15*LJ UPDATED 12/12/2017*CN
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE RPMS DECREASED TO ZERO AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
GAS TANK COMPLETELY EXPOSED FOR REAR END COLISION
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAG) AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE WHEELS, STEERING, AND TIRES BEGAN TO SHAKE SEVERELY
HAVE REPLACED THE ENTIRE REAR TAIL LIGHTS DUE TO THE LIGHTS NOT ILLUMINATING WHEN BRAKE IS PRESSED. THE MECHANIC INDICATED HE SEE'S THIS ALL THE TIME WITH THE JEEP CHEROKEE'S. THERE IS A PROBLEM. I DROVE AROUND ALL DAY NOT KNOWING I HAD NO BRAKE LIGHTS. THIS IS A PROBLEM EVEN AFTER REPLACING I HAD TO RETURN TO HAVE IT FIXED AGAIN. THIS NEED TO BE LOOKED AT.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE WHEELS, STEERING, AND TIRES BEGAN TO SHAKE SEVERELY. THE CONTACT HAD TO COME TO A COMPLETE STOP OR DRIVE AT LOWER SPEEDS IN ORDER FOR THE SHAKING TO STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
SWERVED TO AVOID A DEER AND ENDED UP IN THE DITCH. MY AIR BAG FAILED TO DEPLOY AND MY FACE HIT THE STEERING WHEEL. CUT ABOVE EYE REQUIRING STITCHES, MY TEETH CUT THROUGH MOUTH REQUIRING STITCHES. SEVERE CONCUSSION. COMPRESSION FRACTURES L1-L3, T4-T8 IN BACK. MY RIGHT CLAVICLE WAS BROKEN DUE TO SEAT BELT NOT CATCHING. AIR LIFTED TO HOSPITAL.
THE AIR BAG LIGHT KEEPS GOING ON AND OFF. I HAVE NOT FOUND A PATTERN AS TO WHAT CAUSES THIS TO HAPPEN. I AM WORRIED BECAUSE I HAVE SEEN OTHER RECALLS ON JEEP GRAND CHEROKEES WHICH CAUSED THE AIR BAG TO DEPLOY FOR NO REASON.
I RECEIVED A RECALL NOTICE FROM FCA (FIAT CHRYSLER AUTOMOBILES) IN MARCH, 2015 THAT THAT OCCUPANT RESTRAINT CONTROL MODULE WAS DEFECTIVE AND IT NEEDED TO BE REPAIRED. AS OF TODAY, JULY 2, 2015, THE COMPANY STILL DOES NOT HAVE THE PARTS READY TO REMEDY THE DEFECT. THIS IS AN UNREASONABLE TIME DELAY TO REPAIR THE SAFETY DEFECT.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY IN MOIST CONDITIONS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CRANK SHAFT POSITION SENSOR WAS REPLACED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V112000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK AND UNLOCK, THE WINDOW FAILED TO ROLL UP AND DOWN, AND THE SENSOR ILLUMINATED WHEN THE DOOR WAS NOT OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER AMOUNT OF TIME TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06E022000 (SERVICE BRAKES, HYDRAULIC), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 95,000. UPDATED 09/21/15*LJ
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/01/15*LJ UPDATED 12/3/15 *JS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.
I HAVE YET TO HAVE MY JEEP FIXED WITH SAFETY RECALL M35/NHTSA 12V-527. I HAVE RECEIVED LETTERS ABOUT THIS PROBLEM AND HAVE ANSWERED CHRYSLER ABOUT THIS FIX TO NO AVAIL. I HAVE RECEIVED MULTIPLE LETTERS FOR THE RECALL, AND I WENT TO A LOCAL DEALER AND WAS TOLD TO WAIT FOR CHRYSLER TO SEND ME A LETTER TO SAY THE PARTS ARE AVAILABLE. I CAN'T UNDERSTAND WHY IT IS TAKING MONTHS FOR THIS REPAIR TO TAKE PLACE. PLEASE HELP ME WITH THIS PROBLEM!
BRACKET ON DRIVER SEAT,BRACKET AT LEFT FRONT CORNER OF SEAT BROKE....HAVE HEARD OF SEVERAL COMPLAINTS ABOUT THIS SAME THING HAPPENING WITH OTHER JEEP OWNERS....DEALER REPAIRS RANGE FROM 400.00 TO 900.00....
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN UPDATED 9/23/15 *JS
CHRYSLER HAS FAILED TO CORRECT THE FOLLOWING RECALLS: M35/NHTSA 12V-527 SINCE FEB 2014 WE TOOK IT TO CHRYSLER THEY SAID IT WAS FIXED AND THEN WE RECEIVED ADDITIONAL DOCUMENTATION THAT THE FIX WAS NOT CORRECTED DUE TO PARTS BEING INCOMPATIBLE. WE HAVE NOT HEARD ANYTHING SINCE MARCH 2015. WE CALLED THE LOCAL DEALER AND PARTS WERE NOT AVAILABLE YET.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOITICE FOR NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHY ARE SOME 1993-2004 JEEPS GETTING RECALLED DO TO FIRES FROM REAR ACCIDENTS, WHEN ALL HAVE THE SAME PLACEMENT OF THE GAS TANK BEHIND THE REAR AXLE. FOR LESS THAN TWO HUNDRED DOLLARS FOR A CORRECTIVE HITCH I AM NOT WILLING TO PUT MY FAMILY AT RISK AND BECAUSE I WILL NOT NOR WILL I ASK OTHERS TO JEOPARDIZE THEIR LIVELIHOODS.PLEASE UNDERSTAND MY JEEP HAS BEEN GOOD TO ME AND I TO IT AS IT IS IN GREAT SHAPE, BUT I DO FEEL A NEED TO EXPRESS MY CONCERNS TO ALL TILL THIS MATTER IS SETTLED. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06V197000 (SEATS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHY ISN'T MY 2004 JEEP GRAND CHEROKEE BEEN RECALLED ABOUT THE REAR GAS TANK?THERE ARE HAZARDS CONCERNS ABOUT GETTING REAR ENDED.I THOUGHT IT WAS A RECALL. *TR
I HAVE A VEHICLE THAT IS INVOLVED IN A RECALL. I TRIED A YEAR AGO TO GET IT FIXED; THERE WERE NO PARTS AVAILABLE. WE WERE TOLD WE WOULD BE NOTIFIED WHEN PARTS CAME IN. I JUST RECEIVED ANOTHER NOTICE IN THE MAIL ABOUT THE RECALL, AND I AM CONCERNED FOR MY FAMILY'S SAFETY. I NEED THIS FIXED ASAP. I DRIVE ALMOST AN HOUR BOTH WAYS EVERY DAY AND OF COURSE MY CHILDREN ARE MY FIRST CONCERN. I NEED THIS REMEDIED ASAP, I CAN'T BELIEVE THERE IS A MASSIVE RECALL ON SOMETHING LIKE THIS WITH NO WAY TO FIX IT. THE PROBLEM HAS BEEN AROUND FOR QUITE SOME TIME, AND NOBODY HAS PARTS. IF THE SEATBELTS MALFUNCTION, OR THE AIRBAGS DEPLOY, A SERIOUS ACCIDENT COULD OCCUR. THIS IS A SERIOUS SAFETY CONCERN, AND THE JEEP IS THE ONLY VEHICLE I DRIVE, SO I DO NOT HAVE THE LUXURY OF WAITING UNTIL PARTS BECOME AVAILABLE. I'VE HAD TO DRIVE IT. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS UNDER THE IMPRESSION THAT THE 2004 JEEP GRAND CHEROKEE WAS BEING RECALLED FOR GAS TANK CORRECTION DUE TO THE LOWER PART OF THE TANK BEING EXPOSED TO REAR IMPACT. WHEN I CONTACTED THE DEALER, CICONNI CHRYSLER JEEP, THEY SAID MY CAR WAS LEFT OUT OF THE RECALL. THIS VEHICLE DOES NOT HAVE A TRAILER HITCH. CAN YOU ADVISE ME ON THIS MATTER? *TR
GAS TANK RECALL IM WAITING ???? *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE . THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ROLLING DOWN THE REAR DRIVER WINDOW IN COLD WEATHER, I HEARD A LARGE THUMP. WINDOW WOULD NOT ROLL BACK UP. WINDOW REGULATOR BUSTED. *TR
CHRYSLER'S NUMBER FOR THIS RECALL IS R06. WE HAVE BEEN WAITING 2 YEARS FOR THE DEALERSHIP WHERE WE BOUGHT OUR VEHICLE TO GET THE PARTS IN TO SATISFY THE RECALL NOTICE WE RECEIVED. NOW WE RECEIVED A SECOND RECALL THEY STATE OVER-RIDES THE FIRST WHICH STILL HAS NOT BEEN DONE. THE DEALERSHIP SAYS WE NOW ARE IN LIMBO- WAITING ON A LETTER FROM CHRYSLER ABOUT THE RECALL. THEY STATE THEY DO NOT HAVE THE FIRST PART TO REPAIR OUR JEEP, AND WILL NOT REPAIR IT UNTIL THEY GET THE NEW PART. BLAISE ALEXANDER CHRYSLER JEEP DODGE 1080 EAST COLLEGE AVENUE STATE COLLEGE, PA 16801 *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT DROVE OVER A BUMP IN THE ROAD. AS A RESULT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE REAR CURTAIN CONNECTOR NEEDED TO BE ADJUSTED AND THE ORC MODULE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,070.
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V117000 (SEATS); HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE STOPPED AT A RED LIGHT, THE HORN SOUNDED WITHOUT WARNING UNTIL THE BATTERY WAS REMOVED. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
WHILE DRIVING THE VEHICLE EXPERIENCED A POWER LOSS EXCEPT FOR THE ELECTRICAL SYSTEM. I WAS UNABLE TO CONTROL MY SPEED AND LOST POWER STEERING. AFTER 5 SECONDS, WHILE COASTING TO A STOP, THE VEHICLE RESUMED FULL POWER. SINCE THE FIRST OCCURRENCE, IT HAS BECOME MORE FREQUENT (UP TO TWICE A WEEK). IN ADDITION, THE VEHICLE WILL NOT START RANDOMLY AND REQUIRES A FEW MINUTES WAIT TIME BEFORE A SUCCESSFUL START. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE INTERIOR LIGHTING REMAINED ILLUMINATED, THE MESSAGE BOARD DISPLAYED THAT THE DRIVER SIDE DOOR WAS OPEN WHEN IT WAS SECURED, AND THE WINDOWS FAILED TO CLOSE. IN ADDITION, THE CONTACT STATED THAT THE HIGH BEAMS FAILED TO ACTIVATE AND THE POWER MIRRORS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
STEERING BECOMES HARD WHEN MAKING A LEFT TURN AT LOW PARKING SPEEDS. PROBLEM IS INTERMITTENT BUT HAS CAUSED NEAR LOSS OF CONTROL OF THE VEHICLE. *JS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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