2004 Jeep Grand Cherokee complaints

DT*: THE CONTACT STATED THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 45 MPH AND THE AIR BAGS DID NOT DEPLOY. BOTH PASSENGERS IN THE VEHICLE SUSTAINED INJURIES. THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED AND SEAT BELTS WERE WORN BY BOTH PASSENGERS. A POLICE REPORT WAS TAKEN. UPDATED 10/25/2006 - *NM

I WAS STOPPED AT A STOP SIGN. HAD PUT THE CAR IN PARK AND WHEN PUTTING THE VEHICLE BACK INTO DRIVE, IT ACCELERATED IN REVERSE AND HIT THE TRUCK BEHIND ME. I WAS ABLE TO GET THE VEHICLE IN DRIVE HOWEVER, IT ACCELERATED FORWARD. THE ENTIRE TIME I HAD MY FOOT ON THE BRAKE. I ACCELERATED THROUGH AN INTERSECTION OVER THE CURB AND I BELIEVE BECAUSE I TURNED THE WHEEL AS I WAS HEADING TOWARDS A BLOCK WHEEL THE JEEP SPUN AND I HIT A TREE. THE INSURANCE COMPANY HAS INVESTIGATED THE EVENT. THERE ARE SKID MARKS AND I HAVE PICTURES, WITNESS BEHIND ME STATED MY BRAKES WERE ON THE ENTIRE TIME AND THERE WAS EVIDENCE FROM THE INVESTIGATION THAT THE BRAKES HAD BEEN APPLIED. HOWEVER THE INVESTIGATOR COULD NOT GET THE VEHICLE TO DUPLICATE THE PROBLEM AND THE THROTTLE WAS NOT STICKING. *JB

DT*: THE CONTACT STATED WHILE THE BRAKE WAS APPLIED, THE VEHICLE ROCKED BACK AND FORTH. THE BRAKE PEDAL ALSO PULSATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE ROTORS NEEDED TO BE REPLACED. AN INDEPENDENT MECHANIC REPLACED THE ROTORS.

DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED TWO WEEKS AGO. THERE WERE NO PROBLEMS WITH THE SEATS WHEN THE RECALL LETTER WAS RECEIVED. THE NHTSA RECALL, #06V197000 WAS PERTAINING TO THE SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THE PARTS WERE NOT AVAILABLE.

2004 GRAND JEEP CHEROKEE (TRAIL RATED) DROVE THROUGH DRIVE WAY. PUT JEEP IN PARK GOT OUT TO CLOSE GATE BEHIND JEEP. THE JEEP WENT INTO REVERSE BY IT'S SELF. ROLLED OVER A PERSONS FEET KNOCKING HIM TO THE GROUND. FIGHTING WITH MY INSURANCE NOW BECAUSE THEY DON'T WANT TO PAY DAMAGES OR FOR INJURIES . THE JEEP CONTINUED TO ROLL UNTIL IT ROLLED OVER SMALL TREES AND A BIG TREE STOPPED IT. DOING ABOUT $4,000 DAMAGE. *JB

DT*: THE CONTACT STATED A POPPING NOISE OCCURRED IN THE LEFT AND RIGHT SIDE OF THE FRONT OF THE VEHICLE WHILE MAKING A RIGHT OR LEFT TURN AND TRAVELING AS LOW AS 5 MPH. THE NOISE DOES NOT OCCUR WHILE TRAVELING STRAIGHT. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHO DETERMINED THE RIGHT SIDE BALL JOINT WAS DEFECTIVE AND WAS REPLACED. ABOUT ONE MONTH LATER THE NOISE REOCCURRED ON THE RIGHT AND LEFT SIDES. THERE IS AN NHTSA RECALL, # 06V288000, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE VIN WAS NOT INCLUDED IN THE RECALL.

I BOUGHT A 2004 GRAND CHEROKEE,SPECIAL EDITION BRAND NEW. AFTER 6000 MILES I NEEDED NEW FRONT BRAKE ROTORS BECAUSE THEY WERE WARPED AT 8000 MILES I NEEDED NEW REAR BRAKE ROTORS BECAUSE THEY WERE WARPED. AT 12000 MILES I NEEDED NEW FRONT BRAKE ROTORS AGAIN BECAUSE THEY WERE WARPED AT 14000 MILES I NEEDED NEW REAR BRAKE ROTORS BECAUSE THEY WERE WARPED. ALL ROTORS WERE REPLACED WITH GENUINE JEEP PARTS BY A JEEP DEALERSHIP. NOW AT 18100 MILES I NEED NEW FRONT AND REAR BRAKE ROTORS BECAUSE THEY ARE WARPED. I HAVE TO REPLACE THESE ROTORS AT MY OWN EXPENSE. I BELIEVE THAT IT IS RIDICULOUS TO REPLACE ROTORS EVERY 4000 MILES. IT IS A HAZARD, WHEN I COME TO A STOP, THE ENTIRE FRONT END SHAKES! *JB

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT ANY SPEED, THE BRAKES PULSATED AND THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE BRAKE ROTORS WERE WARPED. THE ROTORS WERE REPLACED BUT THE PULSATION RETURNED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE ROTORS NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS ALERTED. THE CONSUMER STATED THE ROTORS WERE TOO SMALL FOR THE VEHICLE, WHICH CAUSED THEM TO OVERHEAT AND THE WARP. UPDATED *JB

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THERE WAS A SQUEALING NOISE THAT CAME FROM THE REAR UNDERCARRIAGE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE LEFT REAR AXLE WAS BENT. THE DEALER REPLACED THE LEFT REAR AXLE, BUT THE SQUEALING NOISE PERSISTED. THE MANUFACTURER WAS ALERTED.

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE PULLED VIOLENTLY TO THE LEFT WHILE THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THREE TIMES FOR BRAKES REPAIRS. AFTER THE LAST INCIDENT THE CONTACT NOTICED THE DEALERSHIP SERVICE DID NOT USE ORIGINAL REPLACEMENT PADS WHICH CREATED SEVERE DAMAGE TO THE PASSENGER SIDE FRONT ROTOR DUE TO METAL TO METAL CONTACT WITH THE CALIPER. THE CONTACT WAS VERY CONCERN BECAUSE DURING THE LAST INCIDENT THE VEHICLE ALMOST HIT THE ROAD RAIL.*AK

CONSUMER REQUESTING REIMBURSEMENT FOR BRAKE REPAIRS DONE ON A 2004 JEEP GRAND CHEROKEE. *KB THE VEHICLE HAD CONSISTENT VIBRATION WHILE BRAKING SINCE THE DATE OF PURCHASE. ON JULY 15, 2006 THE VEHICLE WAS TAKEN TO A DEALER WHO DID A BRAKE INSPECTION AND SUGGESTED THAT THE FRONT AND REAR BRAKES BE REPLACED. THE CONSUMER AGREED TO THE REPAIRS BUT ANT NO POINT DID ANYONE A THE DEALER MENTION A BRAKE DEFECT THAT WAS BEING ADDRESSED THROUGH A CLASS ACTION LAW SUIT. ON JULY 26 THE CONSUMER RECEIVED A LETTER IN REFERENCING THE CLASS ACTION SETTLEMENT WHICH PROVIDED A FREE BRAKE INSPECTION CERTIFICATE. THE CONSUMER FEELS THAT THE REPAIRS SHOULD HAVE BEEN PAID BY THE MANUFACTURER UNDER THE CLASS ACTION SETTLEMENT. *NM UPDATED*JB

I RETURNED TO MY CAR TO FIND THAT THE PASSENGER WINDOW DROPPED DOWN INTO THE DOOR. THE CAR WAS TAKEN TO THE DEALERSHIP. DEALERSHIP STAFF INDICATED THAT THIS IS COMMON IN THE 2004 JEEPS. THE COST TO REPAIR THIS IS $480.00. *NM

ON VACATION, I EXPERIENCED BRAKE FAILURE. I WAS UNABLE TO STOP THE VEHICLE. 2004 JEEP GRAND CHEROKEE. TOOK VEHICLE TO DEALERSHIP FOR REPAIR. DID NOT HAVE PARTS AND NOTICED ON THE INTERNET THERE WAS A RECALL ON LIKE MODELS. BROUGHT AUTO HOME UN-REPAIRED WAITING FOR RESPONSE FROM CHRYSLER. DEALERSHIP WOULD NOT COVER SERVICE AND NOTED THIS IS A DEFECTIVE MASTER CYLINDER. NOT SURE WHAT TO DO AT THIS POINT. *JB

I WAS LOADING A CAR HAULER SEMI TRUCK, BACKING A 2004 JEEP GRAND CHEROKEE OVER MY CAB. JUST AS SOON AS I HAD THE UNIT WHERE IT NEEDED TO BE AND BEFORE I COULD GET IT IN PARK IT ACCELERATED IN REVERSE. THE CONSEQUENCE WAS IT CRASHED TO THE GROUND AND ROLLED ONTO IT'S RIGHT SIDE WITH ME STILL IN IT. I WASN'T SERIOUSLY HURT, BUT I DID LOOSE MY JOB OVER THE ACCIDENT. *NM

WHILE SETTING IN 2004 GRAND CHEROKEE LIMITED, WITH DRIVER WINDOW HALF DOWN, I STARTED TO PUT UP, WHEN POP. LIKE A ROCK HIT IT. THEN IT FELL INTO THE DOOR. GETTING ESTIMATE NOW IN THE RANGE OF $400.00. THAT DAY IT WAS 100 DEGREES. THIS NEXT WEEK WILL SEE TEMP THE SAME WITH THUNDERSTORMS POPPING UP. *NM

CAR WAS PULSATING AND SHAKING TERRIBLY WHEN BRAKES WERE APPLIED AT 18,000 MILES. WAS TOLD I NEEDED NEW ROTORS AND THAT THEY ARE NOT COVERED UNDER WARRANTY. I TOLD THE REPAIR MANAGER THERE WAS NO WAY I PAID $33,000 FOR MY GRAND CHEROKEE AND WAS PAYING $600 TO GET NEW ROTORS EVERY YEAR. I CALLED CHRYSLER AND THEY SAID THEY WOULD REPAIR UNDER WARRANTY. AT 29,000 MILES, I HAVE BEEN TOLD THAT I NEED NEW ROTORS AGAIN. CALLED CHRYSLER AGAIN AND...TOO BAD THEY ARE NOT COVERED. THIS IS BULL, THERE IS NO WAY I WOULD SPEND $33,000 ON A CAR THAT NEEDS TO HAVE ROTORS REPLACED YEARLY. I WILL NEVER BUY ANOTHER JEEP AND ITS TOO BAD, I HAD NO BRAKE ISSUES WITH MY LAST ONE. *JB

OUR 2004 JEEP GRAND CHEROKEE SPECIAL EDITION BEGAN SHUDDERING WHEN APPLYING BRAKE PRESSURE. THIS IS AN EXTREMELY DANGEROUS OCCURRENCE AS IT COULD EASILY SHUDDER OUT OF THE DRIVER'S CONTROL. WE TOOK THE VEHICLE IN WITH 13,365 MILES ON IT. NORMAN CHRYSLER JEEP DODGE SERVICE CENTER STATED THAT THE ROTORS WERE WARPED OUT OF ROUND .006 A PIECE. BOTH THESE AND THE BRAKE PADS WERE REPLACED. THE DEALERSHIP WOULD NOT REPLACE THIS UNDER WARRANTY. WE WERE FORCED TO PAY OUT OF POCKET FOR SOMETHING THAT WAS FAR BEYOND "NORMAL" WEAR AND TEAR. THE SERVICE CENTER REP TOLD MY HUSBAND THAT "YOUR WIFE RIDES THE BRAKE." THIS IS NOT A TRUE STATEMENT AND I FEEL THAT DAIMLER CHRYSLER IS SHRUGGING OFF RESPONSIBILITY FOR A POTENTIALLY DANGEROUS SAFETY ISSUE. SEARCHING THE INTERNET I HAVE FOUND MANY MANY COMPLAINTS OF THE SAME ISSUE. WE ARE CURRENTLY UP TO 18,000 MILES AND I AM WAITING FOR THE ROTORS TO WARP AGAIN. THERE IS NOW A CLASS ACTION SETTLEMENT ASSOCIATED WITH THIS OBVIOUS SAFETY ISSUE. *NM

2004 JEEP GRAND CHEROKEE SUDDENLY ACCELERATED WITHOUT WARNING. *KB THE JEEP CHEROKEE DOES NOT BELONG TO THE COMPLAINANT. THE COMPLAINANT BUSINESS (CAR WASH) WAS DAMAGED BY ONE OF HIS PATRON'S JEEP GRAND CHEROKEE WHEN IT ACCELERATED SUDDENLY. *NM ***NAR*** REFERRED TO OCC. *AK

BRAKES ON MY 2004 JEEP GRAND CHEROKEE ARE A PROBLEM. *JB

I HAVE TAKEN MY 2004 JEEP GRAND CHEROKEE TO THE DEALER TWICE FOR FRONT END BRAKING PROBLEMS. PULSATING SENSATION OCCURS WHEN BRAKING @ SPEEDS 40 & OVER. VIBRATION OCCURS INTO THE STEERING WHEEL. ON MY FIRST VISIT, WAS TOLD "NOTHING IS WRONG"... ON MY SECOND VISIT, WAS TOLD THE ROTORS WERE WARPED..THERE WAS ONLY 17,000 MILES ON THE VEHICLE! I DRIVE 8 MILES A DAY TO WORK ON CITY STREETS AND I AM NOT A HEAVY BRAKE USER. THE DEALER WANTED 200.00 PER ROTOR !! I HAVE NEVER HAD ROTORS GO BAD SO FAST. I WAS ADVISED TO WAIT IT OUT..THAT THE PARTS HAVE TO BE DEFECTIVE. ON A RECENT TRIP TO THE MOUNTAINS, THE PROBLEM WITH THE BRAKES WAS VERY EVIDENT. THE VEHICLE VIBRATED & PULSATED SO BAD I FEARED FOR MY LIFE. NOW THAT I AM BACK IN FLORIDA, THE PROBLEM IS BARELY NOTICEABLE UNLESS I AM ON A 4 LANE ROADWAY DOING 35-40 MPH. I PLANNED TO TAKE THE JEEP ELSEWHERE FOR BRAKE SERVICE WHEN I RECEIVED A NOTICE OF A CLASS ACTION LAWSUIT REGARDING THIS PROBLEM. I HAVE RECEIVED A "FREE BRAKE INSPECTION".. I'VE ALREADY PAID FOR 2 BRAKE INSPECTIONS!! I WANT THE PROBLEM FIXED....AS IT SHOULD HAVE BEEN WHEN I FIRST COMPLAINED. *JB

2004 JEEP GRAND CHEROKEE SUDDENLY ACCELERATED WHILE BRAKES WERE APPLIED. *KB WHINE THE VEHICLE ACCELERATED SUDDENLY THE CONSUMER'S VEHICLE BUMPED THE VEHICLE STOPPED IN FRONT OF HIM. THIS WAS THE SECOND TIME THIS HAPPENED. *NM

PROBLEM WITH THE ROTORS - THEY ARE WARPING EVERY 8,000 MILES THE VEHICLE IS A 2004 JEEP GRAND CHEROKEE WITH ONLY 25,500 MILES ON IT. *NM

WARPED FRONT BRAKE ROTORS CAUSING SEVERE VIBRATION WHEN BRAKING AT SPEEDS OVER 50 MPH. REAR ROTORS REPLACED LAST YEAR AS WELL. *JB

2004 JEEP GRAND CHEROKEE LOST ALL ELECTRICAL POWER INSIDE VEHICLE ON MULTIPLE OCCASIONS. *KB THE CONSUMER WAS TOLD THE PROBLEM WAS A FAULTY BCM. HOWEVER, THE SAME PROBLEM RECURRED ONE MONTH LATER. IN OCT 2005, THE CONSUMER EXPERIENCED UNWANTED ACCELERATION WHILE HE WAS PULLING INTO THE GARAGE AND HIT ANOTHER VEHICLE. THE CONSUMER STATED THE CHECK ENGINE LIGHT WOULD OCCASIONALLY COME ON AND THEN GO OF. THEN THE REAR HATCH LIGHT WOULD COME ON, THE TIRE PRESSURE LIGHT AND THE SECURITY SYSTEM STOPPED WORKING. THE DEALER THEN FOUND A BROKEN GROUND WIRE IN THE ENGINE HARNESS. THE WINDOWS WERE INOPERATIVE.*JB

THE SIDE WALLS ON ALL THE GOODYEAR WRANGLER ST TIRES ON MY JEEP HAVE DRY ROT. WHILE DRIVING ON A INTERSTATE, LATE AT NIGHT, ONE OF THE TIRES BLOW THROUGH THE SIDE WALL. DUE TO A SLOW LEAK IN ONE OF THE OTHER TIRES IN THE AREA OF THE SIDE WALL, SULLIVAN TIRE, A LOCAL GOODYEAR TIRE DEALER, INSPECTED THE TIRES AND ADVISED ME THAT ALL THE TIRES HAD SOME DEGREE OF DRY ROT IN THE VICINITY OF THE SIDE WALL (A POSSIBLE QUALITY CONTROL PROBLEM) AND THEY SHOULD BE REPLACED. SULLIVAN TIRE IS CONTACTING GOODYEAR FOR INSTRUCTIONS ON THE REPLACEMENTS. *NM

WARPED REAR BRAKE ROTORS CAUSING SEVERE VIBRATION WHEN BRAKING AT SPEEDS OVER 50 MPH. *NM

DT*: THE CONTACT STATED, THE VEHICLE SURGES FORWARD WITHOUT EFFORT. IN ALL INCIDENCES THE BRAKE PEDAL WAS DEPRESSED. THIS WAS THE SECOND OCCURANCE UNDER THE SAME CONDITION.

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH ON DRY ROADS, THE VEHICLE BEGAN TO SHUDDER WHILE DRESSING THE BRAKES. THE SHUDDERING STOPPED WHEN THE VEHICLE REACHED 30 MPH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE BRAKE ROTORS WERE WARPED. THE DEALER REPLACED THE ROTORS AND THE BRAKE PADS.

I PURCHASED A 2004 JEEP GRAND CHEROKEE OVERLAND IN JULY 04. BY MAR 05 THE CAR BEGAN VIOLENTLY SHAKING WHEN THE BRAKES WERE APPLIED. THE DEALER ACKNOWLEDGED THE ROTORS WERE WARPED AND RESURFACED THEM AT NO CHARGE. BY JUNE 06 THE VIOLENT SHAKING OCCURRED AGAIN AND BOTH THE FRONT AND REAR ROTORS WERE SO SEVERELY WARPED THAT THE MECHANIC STATED THE CAR WAS A HAZARD AND COULD NOT BE DRIVEN. THE ROTORS MUST BE REPLACED BUT THE DEALER STATED THIS IT IS A WEARABLE ITEM AND WILL TAKE NO ACTION. IT IS UNREASONABLE TO EXPECT CONSUMERS TO REPLACE THE COSTLY ROTORS ANNUALLY AND IT IS CAUSING AN EXTREME SAFETY HAZARD. *JB

STEERING BECAME DIFFICULT TO TURN WHILE DRIVING AT LOW SPEEDS. DEALER TESTED AND FOUND THAT THE STEERING GEAR CAME APART INTERNALLY SENDING METAL FRAGMENTS THROUGHOUT THE ENTIRE POWER STEERING SYSTEM. DEALER FOUND IT NECESSARY TO REPLACE POWER STEERING PUMP, GEAR BOX, RADIATOR FAN BECAUSE IT IS HYDRAULICALLY RAN THROUGH THE POWER STEERING PUMP, THE RETURN AND PRESSURE POWER STEERING HOSES ECT. DEALER REPAIRED AT A COST OF $2846.53 PLUS TAX. LATER I FOUND OUT THERE WAS A RECALL ON THE STEERING GEAR BOX HOWEVER OUR JEEP WAS NOT PART OF THE RECALL DUE TO THE VIN # . *NM

THE WIRING HARNESS CONNECTION GOING TO THE RESISTOR PACK FOR THE BLOWER MOTOR CAN MELT AND DEFORM THE RESISTOR PACK AND WIRING CAUSING THE BLOWER MOTOR FOR THE A/C TO STOP WORKING. *NM

VEHICLE WAS BACKED INTO CAMPGROUND SPOT AND STOPPED. I GOT OUT OF THE BACK SEAT, LEAVING THE BACK DOOR OPEN, AND STOOD BEHIND THE VEHICLE. WIFE WAS SHIFTING FROM REVERSE INTO PARK WHEN THE VEHICLE ACCELERATED IN REVERSE AT FULL THROTTLE. WIFE WAS PUSHING BRAKE WITH BOTH FEET, BUT VEHICLE CONTINUED BACKWARDS, CATCHING REAR DOOR ON POWER POLE AND REMOVING DOOR AND JAMMING DRIVER DOOR SHUT. I LEAPED TO THE SIDE, THE VEHICLE BARELY MISSING ME, VEHICLE CONTINUED ABOUT 100 FEET INTO A FIELD, THEN STOPPED. *NM

VIBRATION IN FRONT END. *NM

CLUNKING NOISE WHEN TURNING. TRANSFER CASE WAS REPLACED TAKING ALMOST 2 WEEKS. ONLY 24,000 MILES ON THE ODOMETER. *JB

SHIFTS OUT PARK WITH OUT MOTOR RUNNING; AND EVEN WITHOUT PRESSING ON BRAKE PEDAL. JEEP GRAND CHEROKEE CAN BE SHIFTED OUT PARK BY PULLING IT BACK TO EITHER REVERSE OR NEUTRAL OR DRIVE; WITHOUT THE EMERGENCY BRAKE APPLIED MY JEEP ROLLED OUT OF THE DRIVEWAY INTO THE STREET; DID NOT HIT ANYTHING; DEALERSHIP HAS HAD VEHICLE TWICE IN THE LAST YEAR AND STILL HAS NOT BEEN ABLE TO FIX IT; THIS WILL BE THE 3RD TIME IT HAS GONE IN FOR THE SHIFTER PROBLEM. *NM

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS WHILE THE BRAKE PEDAL IS DEPRESSED THE VEHICLE VIBRATED. THE DEALER DETERMINED THE FRONT ROTORS WERE WARPED AND REPLACED THEM WHICH CORRECTED THE PROBLEM.

I LEASED A BRAND NEW 2004 SPECIAL EDITION JEEP GRAND CHEROKEE IN DECEMBER OF 2003. AT APPROXIMATELY 25,000 MILES OF NORMAL DRIVING CONDITIONS, THE FRONT END BEGAN SHAKING VIOLENTLY WHEN APPLYING PRESSURE TO THE BRAKES. AFTER REVIEWING THE MY CAR STATS WEBSITE I QUESTIONED WHETHER IT COULD BE A ROTOR PROBLEM. I CALLED THE DEALERSHIP AND WAS TOLD IT WOULD NOT BE COVERED BY WARRANTY. THE LOCAL DEALERSHIP TURNED THE ROTORS, REPORTING THEY WERE BADLY WARPED. THEY ALSO ENSURED ME THAT IT WOULD HAPPEN AGAIN AND WAS WIDELY KNOWN TO BE A JEEP GRAND CHEROKEE ISSUE. MY UNDERSTANDING IS THAT ROTORS SHOULD LAST MUCH LONGER THAN 25,000 MILES. I DO NOT BELIEVE I SHOULD HAVE TO PAY OVER $100 TO CORRECT AN ISSUE THAT IS OBVIOUSLY A DESIGN FLAW. I ALSO DO NOT INTEND TO KEEP THE VEHICLE BEYOND THE TERM OF THE LEASE AS I DO NOT WANT TO INVEST $400-$500 EACH TIME THIS HAPPENS. FOR ANYONE OUT THERE CONSIDERING A DAIMLER CHRYSLER PRODUCT, THINK TWICE BEFORE SIGNING ON THE DOTTED LINE. *JB

DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT VARIOUS SPEEDS THE VEHICLE VIBRATED. THIS OCCURRED WITHOUT WARNING DURING NORMAL BRAKING ON NORMAL ROADS. THE MANUFACTURER WAS ALERTED HOWEVER NO INSPECTIONS HAVE BEEN MADE. THE ROTORS WERE RESURFACED. UPDATED 06/19/06. *JB

5/25/05 THE JEEP WAS PARKED IN THE DRIVEWAY AND RUNNING WITHOUT THE EMERGENCY BRAKE ON, WITH THE BOYS INSIDE. WE WERE HURRYING THEM TO SCHOOL. THE WEATHER WAS CLEAR AND DRY. I RAN BACK INTO THE HOUSE, WHICH TOOK LESS THAN 3 MINUTES, TO GET BETSY TO HURRY UP. WHEN I WAS HEADING BACK TO THE CAR THE BOYS WERE YELLING . THE CAR WAS ROLLING BACKWARDS AND ROLLED INTO THE BRICK RETAINING WALL AROUND THE DRIVEWAY. WHEN I GOT TO THE CAR THE GEAR SHIFT WAS SLIGHTLY OUT OF PARK. OVER $1500 IN DAMAGE WAS DONE TO THE CAR. A CLAIM WAS FILED WITH INSURANCE COMPANY. I ASSUMED THE FAULT WAS MINE DUE TO BEING IN A HURRY. 1/17/06 I WAS MOVING CARS AROUND THE DRIVEWAY AND HAD THE JEEP PARKED IN THE DRIVEWAY. THE ENGINE WAS RUNNING, THE CAR WAS IN PARK WITH THE EMERGENCY BRAKE ON. THE WEATHER WAS CLEAR AND DRY. I HAD THE DRIVER'S DOOR OPEN, BECAUSE I WAS ONLY GOING INTO THE GARAGE FOR A SECOND. I HAPPENED TO TURN TOWARDS THE JEEP AND NOTICED THAT IT WAS ROLLING BACKWARDS. I RAN TO THE JEEP, INTENDING TO STOP IT BY PUTTING THE EMERGENCY BRAKE ON. WHEN I JUMPED INTO THE JEEP I LOOKED DOWN AND NOTICED THAT THE BRAKE WAS ALREADY ON, AND THAT THE CAR APPEARED TO BE FULLY IN PARK. I WAS ABLE TO STOP THE CAR BY PUTTING MY FOOT ON THE BRAKE, WITH NO DAMAGE TO THE CAR THIS TIME. I CALLED DAIMLER CHRYSLER THAT AFTERNOON TO TELL THEM OF MY STORY. I WAS TOLD THAT SOMEONE WOULD BE CONTACTING ME SOON TO LOOK AT THE CAR, AND NOT TO HAVE ANY WORK DONE ON THE VEHICLE BEFORE THE PERSON WAS ABLE TO LOOK AT THE JEEP

DT*: THE CONTACT STATED THE TIRE TREAD WAS WORN TO 3/64 ON ALL FOUR TIRES AFTER ONLY 10,000 OF USE. THE TIRES HAD BEEN ROTATED BY THE SERVICE DEALER AND PROPER PRESSURE HAD BEEN MAINTAINED. THE PROBLEM WAS FIRST NOTICED BY THE CONTACT WHO TOOK THE VEHICLE TO THE SERVICE DEALER FOR INSPECTION. THE SERVICE DEALER WAS UNABLE TO DETERMINE WHAT CAUSED THE WEAR AND RECOMMEND TAKING THE VEHICLE TO THE TIRE DEALER FOR INSPECTION. THE VEHICLE WAS TAKEN TO THE TIRE DEALER WHO WAS ALSO UNABLE TO DETERMINE WHAT CAUSED THE WEAR, BUT RECOMMENDED REPLACING THE TIRES. UPDATED 7/5/2006 - *NM

2004 GRAND CHEROKEE ELECTRICAL UNITS STOPPED WORKING. *TS WHILE DRIVING ON A HOT DAY THE VEHICLE ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THAT HE PROBLEM WAS WITH THE BCM. THE BCM WAS REPLACED. A WEEK LATER, ON ANOTHER HOT DAY, THE ELECTRICAL SYSTEM SHUT DOWN AGAIN BUT THE ENGINE CONTINUED TO RUN. AS A RESULT THE A/C DID NOT WORK AND THE POWER WINDOWS COULD NOT BE ROLLED DOWN. THE VEHICLE ACCELERATED SUDDENLY WHILE PULLING INTO A GARAGE STRIKING ANOTHER VEHICLE. AFTER REPEATED ATTEMPTS TO GE THE VEHICLE FIXED THE DEALER FOUND A BROKEN GROUND WIRE IN THE ENGINE WIRING HARNESS. AFTER NINE MONTHS THE PROBLEMS HAVE NOT RECURRED. THE CONSUMER BELIEVES THE BROKEN GROUND WIRE WAS THE CAUSE OF THE ELECTRICAL SHUT DOWN AND SUDDEN ACCELERATION. *NM

APRIL 21, 2006: I WAS PROCEEDING ON A GREEN LEFT TURN ARROW AND WAS HIT BY A FORD TAURUS RUNNING STOP LIGHT. HE VEERED AROUND MY FRONT END, TEARING OFF THE ENTIRE FRONT END AND PUSHING MY VEHICLE INTO THE ONCOMING LANES. I DID NOT SEE HIM COMING. I HEARD THE CRASH, THEN SAW A BRIGHT WHITE LIGHT. I HAD LOST CONSCIOUSNESS AND WAS AWAKENED BY A MAN KNOCKING ON MY WINDOW. THE SEAT BELT DID NOT HOLD. AIR BAG DID NOT DEPLOY. I SMASHED INTO THE STEERING WHEEL CAUSING HEAD AND CHEST TRAUMA, WAS RUSHED TO THE ER, SPENDING TWO DAYS IN THE HOSPITAL WITH A BRUISED HEART AND HEAD LACERATIONS. RECEIVED FULL BODY SCANS, X-RAYS, CARDIAC TESTING, DR BILLS ($30,000 AND STILL COUNTING). THE LEASE CAR IS TOTALED ($14,000 DAMAGE). I HAVE CONSTANT PAIN, BRUISING, HEADACHES, BLURRED VISION, MEMORY LOSS. I LOST MY NEW JOB AS A RESULT. FYI: ANOTHER JEEP CHEROKEE HIT THE WALL ON I-95, 5-21-06 AND THE ENTIRE FRONT END WAS GONE. CURIOUS IF THAT SEAT BELT HELD? DID NOT SEE ANY AIRBAGS DEPLOYED. CALLED 911 FROM MY CELL TO REPORT THE CRASH, 1/2 MILE SOUTH OF ATLANTIC BLVD EXIT (BROWARD COUNTY, FL). HOW MANY DEATHS ARE ACTUALLY CAUSED BY THE FAULTY SEAT BELTS? IF I HAD GOTTEN BROAD SIDED, I WOULD HAVE GONE RIGHT THROUGH MY SIDE WINDOW. I COMPLAINED TO MY INSURANCE COMPANY, THE FAULTY SEAT BELTS HAVE RESULTED IN MY HAVING A HUGE CLAIM WHICH IS GOING TO CAUSE MY FUTURE INSURANCE PREMIUMS TO SKYROCKET! THERE MUST BE MORE THAN JUST 3 INCIDENTS!! INSURANCE COMPANIES, ATTORNEYS OR OWNERS ARE NOT REPORTING!? *JB

I OWN A 2004 JEEP GRAND CHEROKEE WITH ONLY 16000 MILES. AT 12600 MILE I HAD BRAKE PROBLEMS WHERE THE JEEP WHO SHAKE VIOLENTLY WHEN THE BRAKES WERE APPLIED TO THE POINT WHERE SOMEONE MIGHT LOOSE CONTROL OF THE JEEP CAUSING A SERIOUS ACCIDENT RESULTING IN A POSSIBLE DEATH. I TOOK IT BACK TO THE DEALER AND WAS TOLD THAT THE ROTORS NEEDED TO BE REPLACE AND THE WARRANTY EXPIRED AFTER 12000 MILES SO I WOULD HAVE TO PAY $400 WHICH I REFUSED TO DO. I TOOK THE CAR TO MY PERSONNEL MECHANIC AND HAD THE ROTORS TURNED AND NEW PADS FOR AROUND $100. NOW WITH 16000 IT NEEDS TO BE DONE AGAIN. THIS IS UNACCEPTABLE. ITS NOT RIGHT THAT EVERY 3-5000 MILES I NEED BRAKES! I WAS TOLD THAT ITS DUE TO THE FACT THAT THE ROTORS THROUGH DESIGN TOE IN WHEN APPLIED CAUSING EXCESSIVE WEAR ON THE PADS AND ROTORS. THIS IS A DESIGN FLAW AND NEEDS TO BE ADDRESSED! I WILL FILE WITH THE BBB HERE IN MA. AND THE ATT. GEN BUT I'M HOPING THAT YOU CAN ASSIST ALSO. IF YOU LOOK AT WEBSITES LIKE WWW.MYCARSTATS.COM THERE ARE AT LEAST A 100 COMPLAINTS REFERENCING THE SAME ISSUE. SOMETHING NEEDS TO BE DONE...BEFORE SOMEONE GETS HURT. *JB

I PURCHASED A USED 2004 JEEP GRAND CHEROKEE IN JANUARY OF 06. I HAVE HAD IT 3 1/2 MONTHS NOW AND ABOUT A WEEK AND A HALF AGO THE VEHICLE STARTED TO IDLE ROUGH WHEN I'D COME TO A RED LIGHT. THEN THE NEXT DAY I MY WIFE USED THE JEEP AND STATED THAT THE ENGINE LIGHT WAS ON AND IT FELT LIKE IT WANTED TO STALL. I BROUGHT IT TO THE DEALER AND THEY SAID THAT I BLEW AN INJECTOR AND THE OTHER INJECTORS HAD CARBON BUILD UP IN THEM. MY JEEP ONLY HAS 27,00 MILES ON IT. THEY CHANGED THE INJECTOR AND THEN CLEANED THE OTHERS. IT WAS STILL UNDER WARRANTY. I WAS SUPPOSE TO LEAVE SUNDAY MAY 14TH TO DRIVE TO NY FROM FLA. ON FRIDAY MAY 13TH THE JEEP STARTED ACTING UP AGAIN. IT RAN WORSE THAN THE PREVIOUS TIME. I BROUGHT IT BACK AND STATED THAT IT IS WORSE AND I NEED THE PROBLEM CORRECTED ASAP BECAUSE I AM TRAVELING TO NY ON SUNDAY,2 DAYS LATER. THEY HOOKED IT UP TO THE COMPUTER AND CAME BACK AND STATED THAT THEY WOULD HAVE TO REPLACE THE PCM IN THE VEHICLE. THEY SAID THAT THE CONTROL BOARD WAS BAD. NOW I AM PAYING FOR A LEASE CAR,I AM WITHOUT MY JEEP,AND WAS SUPPOSE TO HAVE LEFT FOR NY ON SUNDAY. IT IS NOW MONDAY. I BELIEVE THAT WHEN YOU PURCHASE A VEHICLE THAT SAID VEHICLE SHOULD BE RELIABLE. MY JEEP ONLY HAS 27,000 MILES ON IT, IT SHOULDN'T HAVE A COMPUTER PROBLEM YET. THE DEALER IS SUPPOSEDLY FIXING THE SITUATION. BUT FROM WHAT I HAVE BEEN READING HERE,I MAY HAVE A ONGOING SITUATION. WHAT RECOURSE DO I HAVE. DO I HAVE A CASE FOR THE LEMON LAW? *NM

DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE THE BRAKES VIBRATED. THIS OCCURRED WITHOUT WARNING DURING NORMAL BRAKING ON NORMAL ROADS AT ALL SPEEDS. THE DEALERSHIP DETERMINED THE ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.

SUBMISSION IN REGARDS TO PROBLEMS EXPERIENCED WITH 2004 JEEP GRAND CHEROKEE AFTER A SAFETY RECALL SERVICE AT THE BAYSIDE CHRYSLER JEEP DODGE DEALERSHIP CERTIFIED MAIL. *TS *JB

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL AT A STOP SIGN THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED. UPDATED 5/22/2006 - *NM

I PURCHASED A 2004 JEEP GRAND CHEROKEE IN AUGUST OF 2004. WITHIN THE FIRST 7000 MILES I HAD TO REPLACE THE FRONT ROTORS AND PADS DUE TO WARPING. DAIMLER/CHRYSLER COVERED THIS SERVICE AND REPLACEMENT UNDER WARRANTY. WITHIN THE NEXT 7000 MILES THEY HAD WARPED AGAIN. DAIMLER CHRYSLER WOULD NOT COVER THEM THIS TIME. I HAD TO PAY OUT OF POCKET FOR AFTERMARKET ROTORS AND PADS WHICH WERE A BETTER QUALITY THAN WHAT DAIMLER/CHRYSLER USED THE FIRST TIME. THESE ROTORS AND PADS HAVE LASTED ABOUT 12000 MILES AND HAVE WARPED AGAIN. I HIGHLY DOUBT THAT SOMEONE BUYING A JEEP PRODUCT WOULD THINK THAT THEY HAVE TO CHANGE THEIR FRONT ROTORS AND PADS CLOSE TO TWICE PER YEAR. I HAVE LEARNED TO LIVE WITH THE SHAKE THAT OCCURS DUE TO THE WARPING HOWEVER WHEN EXITING A HIGHWAY AND DECELERATING FROM HIGH SPEEDS THE SHAKE IS UNBEARABLE. I NEVER EXPECTED TO HAVE TO REPLACE MY FRONT ROTORS AND PADS SO FREQUENTLY. ON MY LAST VEHICLE WHICH WASD A FORD I REPLACED THEM EVERY 24000 MILES. I AM AWARE THAT JEEP REPLACED THE FRONT CALIPERS ON THEIR 1999 JEEP GRAND CHEROKEES DUE TO THIS PROBLEM. I HOPE THAT THEY ISSUE A RECALL FOR THESE CALIPERS SOON BEFORE I AM BROKE FROM REPAIRING MY FRONT BRAKES. THANK YOU FOR TAKING MY COMPLAINT. *NM

AT 17,000 MILES MY 2004 JEEP GRAND CHEROKEE LAREDO FREEDOM V-8 4.7 HO ENGINE DEVELOPED A ROUGH IDLE. THE DEALER CLEANED OUT THE FUEL INJECTOR AND THE PROBLEM DID NOT GO AWAY. 2ND TIME THEY PUT IT ON THE COMPUTER AND COULDN'T FIND ANYTHING WRONG. THE #2 PISTON POPPED IN AND OUT SO THE MECHANICS AGREED SOMETHING WAS WRONG AND RECOMMENDED A NEW ENGINE; BUT THE MANAGER WOULDN'T DO ANYTHING. THEY AGREE THE VEHICLE RUNS ROUGH AND NOTICE THE VEHICLES ON THE LOT RUN SMOOTH. THEY SUGGESTED I CHANGE THE SPARK PLUGS WHICH COST ME OVER $200.00 AND THAT DID NOT HELP. THE DEALER DID CHANGE THE OIL PUMP AND PUT IN 8 NEW LIFTERS. THIS STILL DID NOT TAKE CARE OF THE PROBLEM. THE DISTRICT MANAGER STATED ALL THE JEEPS RUN THAT WAY. HE AND THE MANAGER ABOVE HIM BOTH STATE THEY WILL DO NOTHING FOR ME AND THEY ARE CLOSING THE BOOK. I HAVE TALKED TO SEVERAL JEEP OWNERS WITH THE SAME VEHICLE. SOME HAVE A ROUGH IDLE AND SOME RUN VERY SMOOTH. OTHER RELIABLE PEOPLE HAVE TOLD ME THE PROBLEM IS THE COMPUTER. WHEN I TOLD THE SERVICE MANAGER HE SAID TO PUT THE ENGINE IN LOW AND IT WILL JUMP THE COMPUTER INTO SHAPE. THE IDLE IS GETTING WORSE AND HAS AFFECTED MY GAS MILEAGE. I AM STILL UNDER WARRANTY AND AM GETTING NO WHERE WITH JEEP OR CHRYSLER. I NOW HAVE OVER 31,000 MILES AND AM NEARING THE END OF MY WARRANTY. I DON'T KNOW WHAT WILL HAPPEN IF THE COMPUTER JUST DIES. I IMAGINE THE ENGINE WILL STOP ON THE ROAD AND POSSIBLY CAUSE AN ACCIDENT. IF YOU COULD LOOK INTO THIS I WOULD APPRECIATE IT. I JUST WANT CHR

2004 JEEP GRAND CHEROKEE FRONT ROTORS WARPED AFTER 14,000 MILES OF MOSTLY HIGHWAY DRIVING. IN ALL MY YEARS OF OWNING VEHICLES, I HAVE NEVER HEARD OF SUCH A THING BEING THE FAULT OF THE DRIVER AS MY DEALERSHIP WAS TRYING TO EXPLAIN TO ME. THE DEALER WANTS TO CHARGE ME $100.00 TO MACHINE THE ROTORS. HOW WILL THIS PREVENT THIS FROM HAPPENING AGAIN??? THESE ROTORS ARE DEFECTIVE AND SHOULD BE RECALLED AND REPLACED. I HAVE OWNED THREE JEEPS PREVIOUS TO THIS ONE AND I HAVE NEVER EXPERIENCED A PROBLEM LIKE THIS. I THINK THIS WILL BE MY LAST CHRYSLER PRODUCT. *JB