2004 Jeep Grand Cherokee complaints

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS THERE WAS A PRONOUNCED VIBRATION IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION. THE DEALER REPLACED THE FRONT ROTORS AND PADS WHICH CORRECTED THE PROBLEM. UPDATED 05/16/2006. *AK *NM

I OWN A 2004 JEEP GRAND CHEROKEE. I HAD TO PUT BRAKES ON IT MAY 30, 2005. SINCE THAT TIME I HAVE HAD TO PUT FOUR ADDITIONAL SETS OF BRAKES. THE LAST 4/25/06. THE DEALERSHIP SERVICE DEPARTMENT AND DAIMLER/CHRYSLER BOTH AGREE THAT THE INITIAL BRAKES ON THIS VEHICLE WERE NOT OF THE STANDARD, QUALITY AND DURABILITY NEEDED. THE LAST SET OF BRAKES WERE HEAVY DUTY AND OBVIOUSLY COST CONSIDERABLY MORE THAN REGULAR BRAKES. *JB

DT*: THE CONTACT STATED THE HEATING UNIT ON THE PASSENGER SEAT CAUGHT FIRE. THE VEHICLE WAS PARKED WHEN THE CONTACT HEARD FIRE TRUCKS. THE VEHICLE WAS FULL OF SMOKE. THERE WERE FLAMES COMING FROM THE PASSENGER SEAT. A REPRESENTATIVE FROM DAIMLER/CHRYSLER CAME OUT TO INSPECT THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED AND DETERMINED THE FIRE WAS OF AN ELECTRICAL NATURE. THE CONTACT REPORTS HAVING NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT.

I LEASE A 2004 JEEP GRAND CHEROKEE WITH HEATED LEATHER SEATS. EARLIER THIS YEAR THE DRIVER SIDE HEATER WENT OUT THEN I NOTICED THAT JUST THE LOWER BACK HEATER CAME ON. ONE DAY IN FEBRUARY AFTER DRIVING FOR ABOUT AN HOUR AND 1/2 I GOT HOME AND TRIED TO TAKE OFF MY SWEATSHIRT BUT COULD NOT AS IT WAS MELTED TO MY CELL PHONE CASE. AT FIRST I DID NOT KNOW WHAT HAD HAPPENED THEN UPON LATER INVESTIGATION I NOTICED A BURN WHOLE IN MY CAR SEAT THAT RAN UP WHAT WAS APPARENTLY THE HEATER WIRE. I AM A PARAPLEGIC AND IF IT WAS NOT FOR THE CELL PHONE CASE I COULD HAVE BEEN BURNED. MY CONCERN IS FOR OTHERS LIKE ME AND DUE TO THE SEVERITY OF THE HEAT WHICH COULD MELT A SWEAT SHIRT AND A PHONE CASE THAT IT POTENTIALLY COULD IGNITE CLOTHING. *JB

PASSENGER FRONT HEATED SEAT BURNED THROUGH THE SEAT COVER IN THE 2004 GRAND CHEROKEE. *TS THE DEALER DETERMINED THAT AN ELEMENT HAD SHORTED OUT INTERNALLY CAUSING THE FAILURE AND DAMAGE TO THE SEAT CUSHION. THE MANUFACTURER REFUSED TO COVER THE COST OF REPAIRS BECAUSE THE VEHICLE WAS OUT OF WARRANTY. ON 3/20/006 THE DRIVER'S SIDE HEATED SEAT BURNED A 1/2 INCH HOLE IN THE SEAT CUSHION. THIS CAUSED DAMAGE TO THE SEAT AND THE DRIVER'S CLOTHING AND WELL AS A SLIGHT DISCOLORATION OF THE SKIN ON HIS BUTTOCKS. THE CONSUMER CONTACTED THE DEALER. *NM

I HAVE A 2004 JEEP GRAND CHEROKEE. I BOUGHT THE ONE ON THE SHOW ROOM FLOOR WITH 46 MILES ON IT. IN ALL OF THE VEHICLES I HAVE PURCHASED OVER THE YEARS I HAVE NEVER HAD SO MANY PROBLEMS. I JUST TOOK IT IN FOR THE 3RD TIME FOR BRAKES. I WAS TOLD THE ROTORS WERE BAD AGAIN! OF COURSE THE ROTORS WILL BE WARRANTY. HOWEVER I WAS CHARGED $90.00 LABOR FOR WARRANTY WORK, AGAIN. I TOLD THE DEALER TO GO PAST THE ROTORS THIS TIME AND CHECK THE PADS. THEY SAID THEY WERE WORN 20-30%, BUT I BROUGHT THE PARTS HOME AND MY HUSBAND SAID THEY WERE GONE! THE SERVICE MANAGER SAID "JEEP KNOWS THEY HAVE A PROBLEM WITH THEIR BRAKES AND WILL NOT DO ANYTHING ABOUT IT"! I WAS GETTING 13 MPG AFTER 36,000 MILES. I WAS TOLD IF I GOT A TUNE UP IT WOULD BE BETTER. WELL, $300 LATER IT IS NOT BETTER! NOW I GET 12. 4 WD..I HAD TAKEN IT TO THE DEALER FOR THE 4WD LOCKING UP. I WAS TOLD NOT TO USE THE PT 4WD. MY HUSBAND WAS DRIVING IN FT 4WD IN THE WINTER AND WENT TO TURN INTO A PARKING SPACE. IT LOCKED UP IN THE TURN AND WE CAME INCHES FROM HITTING A PARKED CAR. I CALLED THE DEALER AND WAS TOLD THIS IS NORMAL. PLEASE! NORMAL? SO NOTHING HAS BEEN DONE ABOUT IT. I HAD METAL IN THE TRANSMISSION. NOW PLEASE TELL ME HOW THAT CAN HAPPEN? I AM A 56 YEAR OLD WOMAN. WHAT IF I DROVE IT THE WAY COMMERCIALS SAY YOU CAN? I HAVE THE EXTENDED WARRANTY, BUT OF COURSE WHEN SOMETHING IS DONE IT ISN'T A COVERED EXPENSE. I REALLY BELIEVE THAT I PURCHASED A JEEP WITH ALOT OF PROBLEMS AND DON'T KNOW WHERE TO GO FROM HERE. I AM GOING TO

DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED THE HEATED SEAT WARMER BURNED THROUGH THE SEAT CUSHION WITHOUT WARNING. THE OCCUPANT SUSTAINED MINOR INJURIES FROM THE HEAT. ALTHOUGH NO VISIBLE FLAMES WERE PRESENT THERE WAS SLIGHT CHARRING TO THE SEAT CUSHION AREA. THE VEHICLE WAS SEEN BY THE DEALER FOR REPLACEMENT OF THE HEATED SEAT ELEMENT AND CUSHION. THE DEALER DETERMINED THERE WAS AN INTERNAL SHORT OF THE SEAT WARMER. *AK

2004 JEEP GRAND CHEROKEE OVERLAND. HAD TO REPLACE FRONT BRAKES AND ROTORS AFTER ONLY 14717 MILES. OWNED 2 JEEPS PREVIOUSLY AND NEVER HAD THIS PROBLEM BEFORE. *JB

PURCHASED 2004 JEEP GRAND CHEROKEE WITH ABOUT 11,000 MILES. BY 24,000 ROTORS ARE SHOWING SIGNS OF WARPING. WHEN BRAKES ARE APPLIED STEERING WHEEL SHIVERS AND ALSO GET PEDAL FEEDBACK. THIS IS CAUSING AN UNSAFE DRIVING SITUATION AND SHOULD NOT BE HAPPENING WITH A CAR WITH ONLY 24,000 MILES ON IT. *JB

DRIVING ON HIGHWAY APPROX 40-60 MPH AND COLLIDED WITH VEHICLE. THE FRONT END OUR OF OURS AND THE REAR END OF THERE VEHICLE WERE DESTROYED. NONE OF OUR AIR BAGS POPPED OUT AND THE COMPANY IS NOT TAKING RESPONSIBILITY FOR THE DEFECTS. OUR VEHICLE WAS REPAIRED BEFORE THE COMPANY SENT OUT THEIR REPRESENTATIVE CAME TO INSPECT THE VEHICLE. THEY FOUND NOTHING WRONG DUH THE VEHICLE HAD ALREADY BEEN REPAIRED. WE ARE NOW SUFFERING ANXIETY, PANIC ATTACKS AND DEPRESSION FROM THIS ACCIDENT THAT HAD OUR 1 YEAR OLD INVOLVED. *NM

I HAVE A 2004 JEEP GRAND CHEROKEE. AT APPROXIMATELY 15,000 MILES (JUST OVER 1 YEAR OF OWNERSHIP), THE JEEP BEGAN WITH A PRONOUNCED VIBRATION DURING BRAKING. THIS WAS PARTICULARLY BAD WHEN BRAKING AT HIGHWAY SPEEDS. BRAKES WERE ALSO LESS EFFECTIVE. I HAD THE ROTORS REPLACED, BUT HAD TO PAY ALL LABOR COSTS AND FOR THE BRAKE PADS MYSELF. AT APPROXIMATELY 25,000 MILES THE SAME PROBLEM WAS OCCURRING. I BROUGHT IT BACK TO THE DEALERSHIP AND HAD THE ROTORS REPLACED UNDER THE 12,000 MILE REPLACED PART WARRANTY. THE PADS DID NOT NEED REPLACING. ROTORS SHOULD NOT BECOME UNUSABLE BEFORE BRAKE PADS. I HAVE OWNED A 1998 JEEP GR. CHEROKEE BEFORE THIS AND IT HAD SIMILAR PROBLEMS WITH THE ROTORS. I ALSO KNOW SEVERAL OTHER FRIENDS AND FAMILY MEMBERS WITH SIMILAR PROBLEMS. TWO OF THOSE PEOPLE HAVE 2002 MODELS AND ONE HAS A 2003 MODEL. IN ALL CASES THE PROBLEM CONTINUES TIME AFTER TIME. *NM

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE BRAKES PULSATED WITHOUT WARNING. WHEN THE PROBLEM OCCURRED AT 3,500 MILES THE DEALERSHIP REPLACED THE BRAKE ROTORS. THE PROBLEM RETURNED AT 11,000 MILES. AFTER INSPECTING THE VEHICLE THE DEALER REPLACED THE ROTORS DUE TO WARPING.

WE BOUGHT A NEW 2004 JEEP CHEROKEE AND SHORTLY AFTER THE 12000 WARRANTY WORK WE NOTICED AN INCREASING SHUDDER AND EXCESSIVE VIBRATION WHEN BRAKING. AT THE 15000 MILE WARRANTY WORK, WE BROUGHT IT TO THE DEALERSHIP ATTENTION. THE VEHICLE WAS CHECKED AND FOUND THAT THE FRONT WHEEL ROTORS WERE OUT OF ROUND AND REQUIRED TURNING. THE DEALERSHIP AND SERVICE PERSONNEL HAVE ALWAYS BEEN HELPFUL AND ABLE TO ASSIST US WITH THE VEHICLE BUT IN THIS CASE THEY WERE UNABLE TO CORRECT THE DEFECT. AS WE FELT THIS WAS A MANUFACTURING DEFECT AND SAFETY HAZARD, WE WERE TOLD IT WAS NOT COVERED AFTER 12000 MILES. TELEPHONE CONTACT WITH THE NATIONAL NUMBER FOR CHRYSLER WAS TERSE AND WERE ADVISED AGAIN THAT THIS WAS NOT COVERED. WHEN ASKING TO ADDRESSED THIS WITH A PERSON HIGHER UP, I WAS INFORMED THAT THAT WAS NOT POSSIBLE AND THAT THIS PERSON WAS AUTHORIZED TO MAKE ALL DECISIONS RELATIVE TO THE PROBLEM. NOT FEELING SAFE WITH THE PERFORMANCE OF THE VEHICLE, WE WENT BACK TO THE DEALERSHIP AND HAD THE ROTORS TURNED. APPARENTLY, THIS WILL BE AN EXPECTED EXPENSE EVERY 12000 MILES. IT WAS A DEFINITE SAFETY HAZARD ESPECIALLY WHEN BRAKING GOING DOWN INCLINES. I HAVE BEEN TOLD THIS IS A COMMON DEFECT FOR THE JEEP CHEROKEES. *NM

DT*: THE CONTACT STATED THE ROTORS WARPED RESULTING IN FRONT END VIBRATION AT SPEEDS OF 50 TO 60 MPH. THE BRAKE PADS AND ROTORS WERE REPLACED BY THE SERVICE DEALER THREE TIMES. THE REPLACEMENT PADS AND ROTORS FAILED AFTER DRIVING ABOUT 6,000 MILES AND THE CONTACT IS CONCERNED THIS PATTERN WILL CONTINUE. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER, THE FRONT AND REAR BRAKE PADS AND ROTORS WERE REPLACED. DURING THE NEXT TWO VISITS, ONLY THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. THE DEALER WAS UNABLE TO PROVIDE AN EXPLANATION FOR THE WEAR UNTIL THIS MOST RECENT VISIT, 3/16/06, WHERE IT WAS DETERMINED TO BE CAUSED BY AGGRESSIVE BRAKING. VEHICLE PULSATED WHEN COMING TO STOP AT TRAFFIC SIGNAL AT SPEED OF 25 MPH. CONTACT FELT IT WAS A SAFETY PROBLEM BECAUSE OF FAILURE TO STOP OR LOSS OF CONTROL. VEHICLE VIBRATED EXCESSIVELY WHEN SLOWING AT SPEEDS OF 50 MPH OR HIGHER OR FOR ON/OFF RAMPS OR TRAFFIC BACK UPS ON HIGHWAYS. IT FELT AS IF VEHICLE WILL NOT STOP OR LOSE CONTROL DUE TO WARPED BRAKE ROTORS. HAPPENED ON THREE OCCASIONS; 09/29/ 2005, 05/05/2005, AND 05/16/2006. *AK

BOUGHT 2004 JEEP GRAND CHEROKEE IN NOVEMBER 2004. OVER THE COURSE OF SIX MONTHS AND 8,000 MILES, BRAKE ROTORS BEGAN TO WARP AND CAUSE INCREASED BRAKING DISTANCES AND INSTABILITY DURING BRAKING. DEALER REPLACED THE FRONT ROTORS, AND BRAKING RETURNED TO NORMAL. OVER THE COURSE OF THE NEXT 11 MONTHS AND 19,000, THE PULSATION IN THE BRAKES RETURNED CAUSING INSTABILITY IN BRAKING AND LONGER BRAKING DISTANCES. MANUFACTURER WARRANTY HAS EXPIRED (12/12,000 MILES FOR ROTORS). I WILL REPLACE ROTORS WITH BETTER QUALITY PARTS TO PREVENT WARPING IN THE FUTURE.*JB

DT*: THE CONTACT STATED WHILE STOPPING AT ANY SPEED, THE VEHICLE SHOOK. THE DEALERSHIP DETERMINED THE FRONT ROTORS WERE WARPED. THE FRONT ROTORS WERE REPLACED AND THE REAR ROTORS WERE TURNED.

DT*: THE CONTACT STATED THE STEERING WHEEL WOULD SHAKE AND THE BRAKES PULSATED AT VARIOUS SPEEDS. THE PROBLEM GRADUALLY BECAME WORSE. UPON INSPECTION THE DEALERSHIP DETERMINED THE BRAKE ROTORS WERE WEARING DOWN. THE DEALER WILL BE TURNING THE ROTORS.

DT*: THE CONTACT STATED THE STEERING WHEEL WAS DIFFICULT TO TURN WHILE DRIVING 30MPH OR LESS. THERE IS A NHTSA RECALL, # 03V079000, REGARDING THE STEERING. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALTHOUGH THE PROBLEM PERSISTED, THE VEHICLE WAS NOT SEEN BY A DEALER.

2004 GRAND CHEROKEE LEFT WHEEL CAME OFF. *TS THE LUG NUTS HAD BROKEN OFF. THE CONSUMER STATED ON 12-28-05 THE FRONT BRAKES AND ROTORS WERE REPLACED. *JB

2004 GRAND CHEROKEE ROLLED BACKWARDS WHILE THE SHIFT LEVER WAS IN PARK. THE CONSUMER THINK THE PROBLEM IS WITH THE TRANSMISSION. *TS WHEN THE VEHICLE ROLLED BACKWARDS THE DRIVER'S DOOR CRASHED INTO THE MIDDLE SECTION OF THE CONSUMER'S GARAGE DOORS. THE DRIVER'S DOOR BUCKLED AND THE WINDOW SHATTERED. *NM

DT*: THE CONTACT STATED AFTER STARTING THE VEHICLE THE ACCELERATOR PEDAL WAS DEPRESSED WITH THE VEHICLE STILL IN PARK. THE ACCELERATOR PEDAL DID NOT MOVE AND THE PEDAL WAS DEPRESSED AGAIN. THIS TIME THE PEDAL WENT TO THE FLOOR. THIS OCCURRED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP BUT NO PROBLEM WAS FOUND. UPDATED 3/17/2006 - THE DEALER DETERMINED THAT THE GAS PEDAL WAS HARD/STICKING ON COLD START UP. THE TECHNICIAN REMOVED THE THROTTLE AND CLEANED IT AND REPLACED THE THROTTLE POSITION SENSOR. *NM

MY WIFE WAS DRIVING MY 2004 JEEP GRAND CHEROKEE FREEDOM EDITION TO WORK AT 6:20 AM. A VEHICLE APPROACHING HER (TRAVELING IN THE OPPOSITE DIRECTION FROM WHERE SHE WAS TRAVELING) LOST A TIRE. SHE WAS TRAVELING AT AROUND 60 MILES AN HOUR AND THE OTHER DRIVER SAID HE WAS TRAVELING ABOUT THE SAME. THE FRONT DRIVER SIDE TIRE OF THE OTHER VEHICLE CAME OFF AND STRUCK THE JEEP IN THE FRONT DRIVER SIDE. THE PLASTIC COVER SHATTERED, FOAM UNDERLAY CRUSHED AND BROKE AWAY, AND THE STEEL BUMPER WAS SMASHED. HOWEVER, THE FRONTAL IMPACT AIRBAGS DID NOT DEPLOY. *NM

DT*: THE CONTACT STATED WHILE OPENING THE DRIVER DOOR SMOKE WAS NOTICED INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THE FIRE MARSHAL FILED A REPORT AND DETERMINED THERE WAS A SHORT IN THE SEAT HEATER. THE DEALERSHIP AND MANUFACTURER WERE ALERTED.

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS WHEN BRAKE PRESSURE IS APPLIED THE FRONT END OF THE VEHICLE VIBRATES. THIS OCCURS ON NORMAL ROADS AND DURING NORMAL BRAKING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION THE DEALERSHIP DETERMINED THE ROTORS NEEDED TO BE REPLACED HOWEVER, NO REPAIRS WERE MADE. THE MANUFACTURER WAS ALERTED.

IN FEBRUARY 2004 I PURCHASED A NEW 2004 JEEP GRAND CHEROKEE AT SPEED MOTORS (AUTHORIZED JEEP DEALER) IN BROOKLYN NEW YORK. AT 7000 MILES THE DEALER HAD TO REPLACE THE BREAKS BECAUSE THE DISKS HAD WARPED. WHEN I OPERATED THE JEEP AT HIGHWAY SPEED AND APPLIED THE BREAKS THE FRONT END WOULD VIOLENTLY SHAKE. AT ABOUT 14,000 MILES I RETURNED THE JEEP TO THE SAME DEALER WITH THE SAME COMPLAINT ABOUT VIOLENT SHAKING IN THE FRONT END. HE AGAIN REPLACED THE BRAKES IN THE FRONT. I HAVE SINCE TAKEN THE JEEP BACK TO SPEED MOTORS AT LEAST FIVE TIMES WITH THE SAME COMPLAINT. I RECENTLY LEARNED THAT SPEED MOTORS LOST IT'S BUSINESS RELATIONSHIP WITH JEEP/CHRYSLER AND CAN NO LONGER SERVICE MY JEEP. I AGAIN ENCOUNTER THE VIOLENT SHAKING WITH THE FRONT END AND TOOK THE CAR TO BAYRIDGE JEEP IN BROOKLYN NEW YORK. I DROPPED THE JEEP OFF AND LATER THE SERVICE MANAGER CALLS ME AT HOME TO EXPLAIN THAT THE FRONT AND REAR BREAKS AND DISKS MUST BE REPLACED. THE SERVICES MANAGER THAN EXPLAINS TO ME THAT THIS WILL COST AROUND $875.00. I TOLD THE SERVICE MANAGER THAT THIS IS AN ON GOING PROBLEM WITH THIS CAR. HE EXPLAINED THAT THERE WAS NOTHING HE COULD DO. I PAID FOR THE REPAIRS AT AN AUTHORIZED JEEP DEALER TO AVOID ANY PROBLEMS WITH THE WARRANTY AND TO MAKE A RECORD OF THE BREAK PROBLEMS WITH THIS VEHICLE. I CALL THE CUSTOMER SERVICES TELEPHONE NUMBER FOR CHRYSLER AND SPOKE TO A FEMALE OPERATOR WHO THAN PAST ME ON TO HER MALE SUPERVISOR. WHEN I QUESTIONED THE MALE OPERATOR ABOUT HOW AND WHY AN AUTHORIZED

THE STEERING ON 2004 JEEP GRAND CHEROKEE BECOMES HARD AT TIMES WHEN I AM DRIVING OR ATTEMPTING TO PARK IN A PARKING SPACE. YOUR WEB SITE LISTS THIS PROBLEM AS A RECALL FOR THIS VEHICLE. I NEVER RECEIVED A RECALL NOTICE FROM CHRYSLER JEEP ,SO I CALLED 1-24-06 AND WAS TOLD BY CHRYSLER THAT THE RECALLS WERE VIN NUMBER SPECIFIC AND MY JEEP WAS NOT ONE OF THEM. CHRYSLER IS NOT TAKING ANY ACTION AT THIS TIME TO ADDRESS THIS ISSUE FOR ME. *AK

HAD A SQUEAKY POWER STEERING SYSTEM ON 2004 JEEP GRAND CHEROKEE RIGHT FROM THE FIRST DAY OF PURCHASE. JEEP REFUSED TO CORRECT THE SQUEAK, SAYING THAT THIS WAS A CHARACTERISTIC OF THIS MODEL.*AK

(1) SEVERE BRAKE PEDAL PULSATION AND ASSOCIATED SHAKING AND SEVERE VIBRATION TO STEERING WHEEL AND COLUMN. (2) PREMATURE WARPING OF FRONT BRAKE ROTORS ANNUALLY - TWICE IN 30K MILES SINCE NEW. (3) ORIGINAL ROTORS MACHINED IN PLACE @ 16K MILES; ROTORS AND PADS REPLACED @ 30K MILES. REQUESTED DEALER MEASURE NEW ROTORS WITH MICROMETER TO ENSURE INITIAL VARIATION IN THICKNESS WITHIN DAIMLER CHRYSLER SPECS. RUN OUT MEASUREMENTS ALSO REQUESTED, MADE AND RECORDED PRIOR TO AND AFTER INSTALLATION. *JB

DT: THE CONTACT STATED AT A STOP THE VEHICLE ACCELERATED ON ITS OWN. THE PARKING BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. AFTER THIS WAS DONE THE VEHICLE WAS DRIVABLE. THE CRUISE CONTROL WAS NOT IN USE WHEN THESE INCIDENTS OCCURRED. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. *AK UPDATED 01/25/06. *JB

I AM REPORTING THE SECOND INSTANCE OF FRONT BRAKE ROTOR WARPING ON MY 2004 JEEP GRAND CHEROKEE WHICH HAS ~27,000 MILES. THE FIRST OCCURRENCE WAS AT ABOUT 15,000 MILES. ON BRAKING AT SPEEDS OF >35 MPH (EVEN NORMAL BRAKING - NOT EMERGENCY BRAKING), THERE IS AN EXCESSIVE FRONT END SHIMMY AND CHATTER THAT SEEMS DANGEROUS. IT SEEMED VERY UNUSUAL THAT THE FRONT ROTORS HAD WARPED AT 15,000 MILES, BUT THE DEALER SAID THAT BRAKES WERE NOT COVERED UNDER THE JEEP WARRANTY SO WE PAID FOR TURNING THEM. NOW THE FRONT ROTORS ARE WARPED AGAIN AND WILL REQUIRE SERVICE. THE DEALER AGAIN SAYS THAT THIS IS NOT COVERED UNDER THE WARRANTY SO I WILL HAVE TO PAY FOR TURNING THEM AGAIN OR REPLACING THEM. WE DO NOT PULL ANYTHING WITH THE VEHICLE AND RARELY USE THE BRAKES FOR ANYTHING BUT ROUTINE STOPPING, SO THE ROTORS SHOULD NOT WARP SO FREQUENTLY. CLEARLY THERE ARE DESIGN PROBLEMS WITH THIS THAT COULD CREATE AN UNSAFE SITUATION WHEN BRAKING IF I WERE NOT TO HAVE THE ROTORS FIXED SO FREQUENTLY. FOR EXAMPLE, IF THE STEERING WHEEL WERE NOT GRIPPED TIGHTLY DURING BRAKING THE VEHICLE COULD EASILY GO OUT OF CONTROL. *JB

AT HIGHWAY SPEEDS (AROUND 60 MPH) WHEN APPLYING BRAKES STEERING WHEEL SHAKES (VIBRATES), REPLACED FRONT ROTORS, FRONT PADS, CONTACT DEALER, ALL THAT STARTING AT 15,000 MILES ON A NEW CAR. *NM

DT: THE CONTACT STATED THE BRAKE PEDAL FELT AS THOUGH IT WAS PULSATING. THERE WAS 15,000 MILES ON THE VEHICLE. THE DEALERSHIP REPLACED THE BRAKE PADS AND CUT THE ROTORS. AT 20,600 MILES THE PULSATION RETURNED. THE VEHICLE WAS BEING TAKEN TO THE DEALERSHIP. *AK

DT: THE CONTACT STATED THE LEFT TURN SIGNAL DID NOT WORK THE DEALERSHIP REPLACED THE FUSE MULTIPLE TIMES, BUT IT FAILED IMMEDIATELY. THE DEALERSHIP DETERMINED IT WAS AN ELECTRICAL PROBLEM, AND THERE HAVE BEEN NO FURTHER REPAIRS. THE VEHICLE STALLED WHILE DRIVING. THE DEALERSHIP REPLACED THE IDLE CONTROL MOTOR, BUT VEHICLE STALLED AGAIN. THE MANUFACTURER SUGGESTED SHE CONTINUED TO TAKE THE VEHICLE TO THE DEALERSHIP. *AK

DT: THE CONTACT STATED THE BRAKE ROTORS WERE WARPED. WHEN DRIVING AT HIGHWAY SPEEDS AND NEEDED TO MAKE A PANIC STOP THE STEERING WHEEL VIBRATED VIOLENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE HAS BEEN CORRECTED TWICE FOR THIS PROBLEM. THE FIRST TIME WAS ON MAY 7, 2004 AT 9,175 MILES ON THE VEHICLE. THEY RESURFACED THE ROTORS. THE SECOND TIME WAS ON 3-15-05 AT 17,664 MILES WHEN THEY REPLACED THE ROTORS. THE MANUFACTURER STATED BECAUSE OF THE MILEAGE OF THE VEHICLE THEY WILL NOT STAND BEHIND IT. HOWEVER, THEY HAVE CORRECTED THE VEHICLE TWICE FOR THE SAME PROBLEM PRIOR TO THIS FAILURE. IF THE BRAKE ROTORS NEEDED TO BE CORRECTED AGAIN IT WILL BE AT THE CONTACT'S EXPENSE. THE VEHICLE NOW HAS 24,700 MILES ON IT. THIS PROBLEM OCCURRED WITHIN 5000 MILES OF EACH FAILURE. THE CONTACT STATED THERE WERE OTHER COMPLAINTS ON THE 2003 MODELS AND THE MANUFACTURER CORRECTED THEM. *AK

DEFECTIVE BLEND DOOR HOUSING. *JB

1. EXCEPTIONALLY HARD DOWNSHIFT UNDER ACCELERATION. 2. UNDER LIGHT OR MODERATE ACCELERATION, WOULD START IN 2ND GEAR. POSSIBLE TO MOVE SELECTOR TO 1ST GEAR. 3. AT FULL STOP WOULD HUNT FROM 1ST TO 2ND GEAR. UNINTENDED FORWARD MOVEMENT WITH FOOT ON BRAKE. IN ONE INSTANCE PEDESTRIAN WALKED IN FRONT OF VEHICLE WHEN THIS UNINTENDED MOVEMENT OCCURRED NEARLY PINNING PEDESTRIAN BETWEEN 2 VEHICLES 4. UNDER ACCELERATION JEEP VEHICLE SEEMED TO GO OUT OF GEAR AND INTO NEUTRAL AT ABOUT 60 TO 65 MPH. LOSS OF FORWARD MOMENTUM AND FUEL SHUT OFF OCCURRED . THE TRANSMISSION RESUMED ACCELERATION BUT WITH VERY DELIBERATE AND EXTENDED GEAR SELECTION. WHILE ACCELERATING TO PASS A SEMI ON A 2 LANE HIGHWAY WITH LONG UPHILL GRADE I GOT ALONGSIDE THE SEMI AND COULD SEE THE DRIVERS DOOR IN MY PERIPHERAL VISION. THE JEEP VEHICLE KICKED INTO NEUTRAL , THE FUEL SHUT OFF OCCURRED AND I LOST ENOUGH FORWARD MOMENTUM TO NOT COMPLETE THE PASS SAFELY. ANOTHER VEHICLE APPEARED OVER THE CREST OF THE HILL SOME DISTANCE AWAY AND I WAS ABLE TO BRAKE HARD ENOUGH TO GET BACK IN LINE WITH THE SEMI. A HEAD ON COLLISION WAS AVERTED. WHILE TRAVELING ON A FEDERAL HIGHWAY IN COLORADO WITH A LONG GRADUAL UPHILL GRADE AND CRUISE CONTROL SET TO 65 THE JEEP VEHICLE SELECTED NEUTRAL CAUSING RAPID INCREASE IN RPM TO FUEL SHUTOFF POINT AND LOSS OF FORWARD MOMENTUM TO ABOUT 35 OR 40 MPH. AFTER TRANSMISSION RETURNED TO A GEAR I WAS ABLE TO RESUME TRAVEL AND CLICK THE CRUISE BACK ON. THIS TYPE OCCURRENCE BECAME FREQUENT. JEEP VEHICLE

THE ROTORS ON MY 2004 JEEP GRAND CHEROKEE ARE DEFECTIVE. AT 31,000 MILES, I FELT A PULSING WHEN I APPLIED THE BRAKES. THE DEALER INSPECTED MY BRAKES AND SAID THE FRONT ROTORS WERE WARPED 0.4. I DO NOT USE BRAKES HEAVILY. THE PADS STILL HAVE 3/8"(I HAVE THE OLD PADS) REMAINING AFTER 31,000 MILES. WHEN I HAD THE ROTORS TURNED I ASKED THE MECHANIC IF THIS WAS UNUSUAL AND HIS COMMENT WAS, "CHRYSLER KEEPS HIM VERY BUSY. HE ALSO TOLD ME THAT HE HAD TO TURN THEM DOWN TO THE MINIMUM ALLOWED, SO IF THIS HAPPENS AGAIN I WILL HAVE TO BUY NEW ROTORS. I REPLACED THE BRAKE PADS, TO BE ON THE SAFE SIDE. WHEN I WAS BLEEDING THE BRAKE LINES, I NOTICED THE CALIPER TWISTED THE ROTOR INWARD WHEN BRAKING PRESSURE WAS APPLIED. I AM 62 AND THIS IS MY FIRST CHRYSLER CAR. I HAVE NEVER HAD TO HAVE THE ROTORS TURNED ON ANY OF MY PREVIOUS CARS, WHICH BEFORE THIS JEEP WERE ALL GM CARS. I BELIEVE THE ROTORS AND/OR CALIPERS/BRAKE SYSTEM IS DEFECTIVE AND NEED TO BE RECALLED AND FIXED. I CONTACTED CHRYSLER IN OCTOBER ABOUT THIS PROBLEM AND THEY HAVE NOT ANSWERED ME TO DATE. *JB

I BOUGHT A 2004 JEEP GRAND CHEROKEE WITH 25,000 MILES. SHORTLY AFTER THE PURCHASE THE JEEP WOULD SHAKE EVERYTIME THE BRAKES WERE APPLIED. THE DEALER REPORTED I WOULD PROBABLY NEED NEW BRAKE PADS AND ROTORS. THE DEALER REPORTS "THAT HE IS NOT AWARE THAT THIS IS A COMMON PROBLEM WITH 2004 JEEPS." HE STATED THE CONSUMER WOULD BE RESPONSIBLE FOR THE COST OF REPLACEMENT. HE ATTRIBUTED THE WEAR OF THE BRAKES TO THE CONSUMERS DRIVING STYLE. NO ACTION WAS TAKEN. *NM

THIS IS A LITTLE OUTOF YOUR NORMAL SCHOPE; HOWEVER, I THINK THE POTENTIAL IS CLEAR. OUR 2004 JEEP WAS REARENDED AND THE FUEL TANK WAS INVOLVED. THE PLASTIC TANK HAD TO BE REPLACED. OUR INSURER, STATE FARM REFUSED TO REPLACE IT WITH A NEW TANK, INSTEAD INSISTING ON USING A USED TANK FROM WRECKED JEEP. THE TANK RECIEVED NO TESTING OTHER THAN A VISUAL FROM THE JUNK YARD. THE QUALITY OF THE ATTACHMENT POINTS ON THE TANK RECIEVED NO CLOSE INSPECTION OTHER THAN VISUAL

DT: EVENFLO MODEL # 3781522P1, DOM SEPTEMBER 2, 2004. WHEN THE CONTACT WENT TO PUT THE CHILD IN THE SEAT SHE FOUND THAT THE BAR HAD BROKE WHERE IT ATTACHED TO THE SEAT. THE CONTACT WAS UNSURE OF WHAT CAUSED THE BRAKEAGE. *AK UPDATED 11/29/05. *JB

DT: 2004 JEEP GRAND CHEROKEE. THE CONSUMER STATED THE GAS PEDAL BROKE WHILE DRIVING. THE THROTTLE CABLE THAT WAS ATTACHED TO IT BROKE. THIS CAUSED AN ACCIDENT. THE CONSUMER RAN INTO A BRICK WALL, PARKED CAR, AND A POLE BEFORE THE VEHICLE STOPPED. THE BRAKE WOULD NOT STOP THE VEHICLE. THE VEHICLE WAS THEN TOWED TO THE DEALERSHIP. CHRYSLER WILL NOT TELL THE CONTACT ANYTHING ABOUT WHY THIS HAPPENED. NO ONE WAS INJURED THE POLICE WERE CALLED, BUT THEY DID NOT RESPOND BECAUSE IT HAPPENED IN A PARKING LOT. THE VEHICLE HAD BEEN RUNNING NORMALLY PRIOR TO THIS ACCIDENT. THIS OCCURRED ON SEPTEMBER 14, 2004. THE INSURANCE COMPANY WAS THE AGENCY THAT FOUND THAT THE THROTTLE CABLE BROKE. THE INSURANCE COMPANY STILL HAS THE VEHICLE, BUT IT WAS NOT TOTALED. *AK UPDATED 11/29/05. *JB

DT: THE BRAKES ARE PULSING MUCH MORE THAN USUAL. WHEN PUTTING PRESSURE ON THE BRAKES ONE COULD FEEL THE PULSING. CONTACTED THE DEALERSHIP , THEY WERE NOT SURPRISED .THEY PUT ON NEW FRONT BRAKE ROTORS. THIS STARTED ON APRIL 15, 2005. WHEN GOING OVER 20 MPH ONE WOULD NOTICE THE PROBLEM MORE.*AK *NM

I OWN A 2004 JEEP GRAND CHEROKEE AND I AM THE ORIGINAL OWNER. I HAVE UNDER 30,000 MILES ON THE CAR. WHEN I BRAKE, THE STEERING WHEEL SHUDDERS AND THE BRAKES PULSE. THE DEALER INFORMS ME THAT THE ROTORS NEED TO BE REPLACED. ROTORS SHOULD NOT NEED TO BE REPLACED AT 30,000 MILES. IT IS UNSAFE AND EXPENSIVE. CHRYSLER KNOWS OF THE PROBLEM AS IT HAS BEEN OCCURRING SINCE THE 1990'S AND THEY STILL DO NOT FIX THE ROTORS.*JB

WARPED BRAKES ON 2004 GRAND CHEROKEE. EAS TOLD BY DEALER IT WAS DUE TO THE FACT THAT I DO LOTS OF CITY DRIVING. AFTER DOING SOME RESEARCH THIS IS A COMMON PROBLEM IN GRAND CHEROKEES. I EVEN HAD AN ASSOCIATE THAT SOLD HIS FOR SIMILAR PROBLEM. WHILE BRAKING ON HIGHWAY THE CAR VIOLENTLY SHAKES AND IS DANGEROUS. THIS IS THE VEHICLE I TRANSPORT MY CHILD IN AND IT IS NOT A RESPONSIBLE FEELING I GET WHEN I PUT HER IN THE CAR. CHRYLSER NEEDS TO ADDRESS THIS ISSUE WITH THEIR CUSTOMERS. LOOKING AT RESEARCH I DID THIS PROBLEM GOES BACK AT LEAST 8 YEARS. *JB

2004 JEEP GRAND CHEROKEE LAREDO, ABOUT 3 MONTHS AGO, WHILE PUTTING THE PASSENGER FRONT WINDOW UP, IT JUST FELL INTO THE DOOR. TODAY, THE SAME EXACT THING HAPPENED TO THE DRIVER SIDE FRONT WINDOW. SEE THIS ISSUE OVER AND OVER AGAIN ON MULTIPLE FORUM/MESSAGE BOARDS. IS ANYONE GOING TO DO ANYTHING ABOUT THIS? *NM

THE DRIVER SEAT SUPPORTER SUDDENLY BROKE ON THE DRIVE. THIS HAPPENED I KNOW IN VARIOUS VEHICLES OF JEEP GRAND CHEROKEE SE 2004. *JB

I HAVE A 2004 JEEP GRAND CHEROKEE LAREDO, 4.0 LITER, SUV. SINCE APPROXIMATELY AUGUST OF THIS YEAR, THE ENGINE HAS MISFIRED ELEVEN (11) TIMES. EACH TIME THERE IS A MISFIRE, THERE IS AN IMMEDIATE POWER LOSS, AND LOSS OF SPEED, ALMOST LIKE AN EMERGENCY BRAKING SITUATION. ONE EVENT, ON 8/15/05, WHEN TRAVELING ON I-66 NEAR FAIRFAX, VA TWO CYLINDERS, NOS. 1 AND 4 MISFIRED AT THE SAME TIME. THE RESULT WAS AN IMMEDIATE LOSS OF POWER DURING ACCELERATION AND LOSS OF SPEED FROM APPROXIMATELY 65 MPH (RATE OF TRAFFIC AT 3 PM RUSH HOUR) TO APPROXIMATELY 25-30 MPH WITHIN 50 YARDS. THIS INCIDENT NEARLY CAUSED A SERIOUS ACCIDENT, BECAUSE OTHER VEHICLES HAD TO BRAKE AND SWERVE TO AVOID COLLIDING WITH MINE. THERE WAS NO WHERE TO PULL OVER TO THE SIDE OF THE ROAD, AND LUCKILY I WAS ABLE TO MAINTAIN CONTROL AND CONTINUE AT A SLOWER RATE OF SPEED, UNTIL I COULD MOVE TO THE RIGHT AND STOP IN THE EMERGENCY LANE. AFTER TURNING THE ENGINE OFF, THE VEHICLE WILL RUN NORMALLY WHEN RESTARTED. AS PREVIOUSLY STATED, IT HAS MISFIRED 11 TIMES, AND BY STOPPING THE ENGINE, THEN RESTARTING IT, NORMAL OPERATING CAN RESUME. CHRYSLER CORPORATION HAS BEEN UNABLE TO REPAIR THE DEFECT, AFTER HAVING TAKEN IT TO THE SHOP ON NINE OR TEN DIFFERENT OCCASIONS. THEY HAVE REPLACED THE SPARK PLUGS, TESTED THE ENGINE FOR CARBON DEPOSIT BUILD-UP ON THE VALVE STEMS, AND REPLACED THE CRANKSHAFT SENSOR THAT THE COMPUTER USES TO FIRE THE ENGINE. NOW, THE MANUFACTURER HAS SAID IT MAY BE THE COMPUTER MODULE, IT MAY BE THE COIL PACK, O

I HAVE BEEN HAVING BRAKE VIBRATING PROBLEMS SINCE 12,000 MILES ON MY 2004 JEEP. IT HAS GOTTEN SUBSTANTIALLY WORSE, NOW AT 18,000 MILES. I HAVE CONTACTED JEEP CORPORATE AND THEY WERE OF NO HELP. THE 3 TIMES I BROUGHT MY JEEP IN FOR REPAIR, ALL THEY DID WAS "RE-SURFACE" THE BRAKE PADS ONCE BECAUSE THEY WERE "WARPED." THEY COULD NOT COVER THE COST OF THE RESURFACING OR THE DIAGNOSIS BECAUSE MY JEEP WAS OVER 12,000 MILES. ACCORDING TO THE NHSTA WEBSITE, THERE ARE A NUMBER OF JEEP CUSTOMERS WITH THE EXACT SAME PROBLEM. *JB

I HAVE A 2004 JEEP GRAND CHEROKEE WITH 38,000 MILES. THE OTHER DAY I WAS ROLLING UP THE DRIVER SIDE WINDOW WHEN I HEARD A POP AND NOTICED THAT THE WINDOW WAS SINKING INTO THE DOOR. TURNS OUT IT WAS THE WINDOW REGULATOR. THIS SEEMS TO BE A VERY COMMON PROBLEM AS YOU CAN FIND ALL SORTS OF MENTION OF IT IN THE FORUMS ONLINE. 320 - 390.00 TO FIX AS WELL. *JB

I PURCHASED A BRAND NEW 2004 JEEP GRAND CHEROKEE. STARTING IN APRIL OF 2004 I HAD TO HAVE MY ROTORS TURNED AFTER LESS THAN 12,000 MILES AFTER HITTING A PATCH OF ICE AND MY ANTI-LOCK BREAKS KICKED IN. IT WAS A DOWNWARD SPIRAL FROM THERE. THE ROTORS WOULD NEED TO BE TURNED JUST SHY OF 3,000 MILES FROM THE PREVIOUS "CORRECTION" AFTER THE 3RD TIME OF HAVING TO BE TURNED THE ROTORS HAD TO BE REPLACED. I PERSONALLY CONTACTED DAMLIER-CHRYSLER AND COMPLAINED ABOUT MY PROBLEM WITH THE ROTORS. THEY HAD THE NERVE TO TELL ME THAT IT WAS THE WAY I AM DRIVING MY CAR AND THAT I SHOULDN'T BE SO ROUGH. I AM A SAFE DRIVER WHO HAS NEVER BEEN IN A SINGLE CAR ACCIDENT OR RECEIVED A TICKET AND DO NOT FEEL THAT THE "CUSTOMER SERVICE" GENTLEMAN HAD A RIGHT TO EVEN SUGGEST OTHERWISE. I HAVE NEVER OWNED A BRAND NEW CAR (I HAVE HAD 3) THAT HAS GIVEN ME MORE PROBLEMS WITH THE ROTORS. I HAVE ALSO NEVER HAD TO REPLACE ROTORS ON A VEHICLE THAT IS LESS THAN 2 YEARS OLD. I COMPLAINED TO MY DEALER EVERY TIME I WAS IN FOR THE REPAIRS AND I LEARNED THAT I WAS NOT THE ONLY ONE EXPERIENCING THE SAME PROBLEM. JEEP WAS OFFERING A "BETTER" BREAKING SYSTEM THAT WOULD "FIX" THE PROBLEM THAT WOULD RUN ME ABOUT $350-$400 PLUS THE COST OF INSTALLATION. THAT IS NOT ACCEPTABLE. I THINK THAT THIS IS A SERIOUS PROBLEM AND COULD CAUSE SERIOUS IF NOT FATAL INJURIES. I AM VERY UPSET IN THE MONEY I HAVE HAD TO INVEST IN A BREAKING SYSTEM FOR A BRAND NEW CAR THAT HAS NEVER BEEN FIXED. *JB