Page 19 of 26 · complaints 901–950 of 1,295

2004 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Dec 10, 2007MI

HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. BLEND DOOR FAILURE. *TR

Visibility › Power Window Devices and Controls
Filed Dec 10, 200745,000 milesCT

BOTH 2004 JEEP CHEROKEE SPECIAL EDITIONS WERE PURCHASED THE SAME DAY AT THE SAME DEALER, BOTH IN THE PAST 6 MONTHS HAVE NEED THE WINDOW REGULATOR REPLACED ON THE FRONT PASSENGER SIDE. *TR

Power Train › Automatic Transmission › Gear Position Indication (prndl)Crash1 injured
Filed Dec 10, 200735,000 milesMN

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT CONTINUED TO DRIVE FORWARD. THE VEHICLE STOPPED WHEN IT STRUCK A TREE WHILE THE GEAR WAS STILL IN PARK. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE VEHICLE HAS SEVERE DAMAGE, ESTIMATING APPROXIMATELY $4,000 IN REPAIRS. THE VEHICLE IS CURRENTLY IN THE REPAIR SHOP. THE CONTACT SUSTAINED ARM INJURIES FROM BEING STUCK IN THE SEAT BELT AND THE VEHICLE ROLLED OVER HER RIGHT LEG AND FACE. THE VEHICLE ALSO RAN OVER A DOG. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 35,000.

Visibility › Defroster/Defogger/Hvac System
Filed Dec 9, 200734,000 milesNY

JEEP GRAND CHEROKEE LIMITED 2004 THE HVAC SYSTEM MY HEAT IS NOT WORKING IN MY CAR NOR IS THE DEFOGGER DEFROSTER ON THE DRIVERS SIDE WINDOW AND I CAN'T SEE. THE AZC GIVES ME CODES 54 AND 56 THE LEFT AND RIGHT DOOR TRAVEL IS TOO LARGE. I ONLY HAVE HEAT ON THE PASSENGER SIDE OF THE CAR. THE DRIVERS SIDE BLOWS ONLY COLD. I AM GETTING QUOTES FROM THE DEALER OF CLOSE TO $1000.00 TO REPAIR AND ITS NOT UNDER WARRANTY. THIS PROBLEM HAS BEEN AROUND SINCE THE 1999 MODEL. THIS SHOULD BE A RECALL!!!! *TR

Visibility › Power Window Devices and Controls1 injured
Filed Dec 6, 200730,500 milesTX

WHILE DRIVING AT 55 MPH ON INTERSTATE 45N, WE HEARD A LOUD "POP", ALMOST LIKE A TIRE EXPLODING. THE DRIVER SIDE WINDOW COLLAPSED INSIDE THE DOOR, THE NOISE AND CHANGE IN THE ENVIRONMENT CAUSED THE DRIVER, MY SPOUSE, TO SNAP HER HEAD IN THE DIRECTION OF THE WIND AND NOISE. SHE HAS PAIN IN HER NECK FROM TURNING SO QUICKLY. REALIZING WE WERE NOT BEING HIT BY ANOTHER VEHICLE, SHE LOOKED BACK TO THE ROAD AHEAD WHERE HER ATTENTION SHOULD HAVE BEEN, ONLY TO REALIZE SHE HAD SECONDS TO AVOID RUNNING OFF THE ROAD. WHEN WE PULLED OVER TO INSPECT WHAT WAS HAPPENING, OUR LITTLE DOG JUMPED OUT THE WINDOW ONTO INTERSTATE 45. THANK GOD WE WERE ABLE TO GET HER TO SAFETY BEFORE THE DAY GOT WORSE. WE CALLED OUR LOCAL DEALER WHOM WE PAID A CONSIDERABLE AMOUNT OF "CASH" FOR THE 2004 JEEP CHEROKEE SPECIAL EDITION, THEY ADVISED US IT WOULD COST $75 TO DIAGNOSE THE PROBLEM, MOST LIKELY THE WINDOWS REGULATOR, $250 DOLLARS FOR THE PART AND $150 FOR THE REGULATOR. I ASKED ABOUT THE VEHICLES WARRANTY AND WAS ADVISED IT WAS ONLY 3 YEARS. NOT SURE WHAT A WINDOW REGULATOR WAS, I SEARCHED THE INTERNET, TO LEARN THAT THOUSANDS OF JEEP OWNERS HAVE HAD THIS ISSUE DURING THE FIRST FEW YEARS OF OWNERSHIP. IT APPEARS THERE IS A SERIOUS ISSUE WITH THESE WINDOW REGULATORS AND THE ISSUE IS BEING IGNORED BY THE MANUFACTURER. THIS IS AN EXTREMELY DANGEROUS CONDITION AND WE ARE FORTUNATE IT DID NOT RESULT IN A MAJOR INCIDENT. THE DESIGN AND/OR MECHANISMS NEED TO CHANGE TO IMPROVE THE SAFETY OF THOSE NAVIGATING IN A CHR

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Dec 4, 200748,200 milesAZ

PASSENGER SIDE ONLY BLOWS COLD AIR. RE-CIRCULATING FEATURE DOESN'T WORK. THIS IS ON A 2004 JEEP GRAND CHEROKEE OVERLAND WITH DUAL CLIMATE CONTROLS. THE BLEND DOOR AND RECIRC DOOR IS BROKEN AND I HAVE HEARD OF SEVERAL CASES OF THIS HAPPENING TO OTHER OWNERS. THIS AFFECTS ALL 1999-2004 CHEROKEES WITH DUAL CLIMATE CONTROL AND THE DEAL GIVES ESTIMATES OF 900-2500 TO FIX. *TR

Visibility › Power Window Devices and Controls
Filed Nov 26, 200755,000 milesPA

2004 JEEP GRAND CHEROKEE-DRIVERS SIDE WINDOW REGULATOR BROKEN IN SEPTEMBER. IT COST $260 TO REPLACE. YESTERDAY (NOVEMBER 25TH), PASSENGER SIDE WINDOW FELL. WILL COST A COUPLE HUNDRED MORE TO REPLACE THE SECOND WINDOW. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Nov 26, 200740,000 milesCA

AC/HEATER MAKES NOISE WHEN MOTOR IS SHUT OFF. AC/HEATER BLOWS COLD AIR REGARDLESS OF TEMPERATURE SETTING. *TR

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Nov 25, 2007OR

AFTER OWNING THE CAR FOR A YEAR THE PASSENGER'S SIDE HEAT DOESN'T WORK AT ALL. WE TOOK IT IN TO GET IT DIAGNOSED. THEY TOLD US IT WAS THE BLEND DOOR AND THEY ESTIMATED $500 PLUS. THE MECHANIC SAID THIS WASN'T THE FIRST TIME HE'D SEEN THIS, THAT'S HOW HE WAS SO EASILY ABLE TO DIAGNOSE IT AS A BLEND DOOR PROBLEM. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Nov 24, 200738,039 milesWA

CLIMATE CONTROL SYSTEM FAILS TO OPERATE INTERMITTENTLY AND MAKES NOISES. *TR

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Nov 16, 200772,524 milesFL

I ONLY GWT HEAT ON THE DRIVERS SIDE AND COLD AIR ON THE PASSENGER'S SIDE OF MY 2004 JEEP GRAND CHEROKEE. THEIR IS AN ON GOING PROBLEM WITH 1998-2004 JEEPS WHERE THE AC BLEND DOOR BREAKS. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Nov 16, 2007FL

DEFROSTER/HEATER DOES NOT WORK ON 2004 JEEP CHEROKEE. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Nov 15, 200743,000 milesGA

IN 2006, THE HEAT ON THE PASSENGER SIDE OF MY 2004 JEEP GRAND CHEROKEE QUIT WORKING. THIS YEAR, 2007, THERE IS NO HEAT ON EITHER SIDE, JUST BLOWS AIR. THE REPAIR SHOP WANTS OVER $1,000 TO FIX THE BLEND DOORS. I RESEARCHED THIS ON THE INTERNET, AND THERE ARE NUMEROUS PEOPLE WITH THE SAME PROBLEM WITH THEIR JEEPS. *TR

Electrical System › Wiring › Interior/Under Dash
Filed Nov 15, 200788,847 milesIL

AIR CONDITIONER BLOWER MOTOR FAILED TO OPERATE DUE TO MELTING OF CONNECTION OF WIRING HARNESS TO BLOWER MOTOR RESISTOR. POSSIBILITY OF FIRE WITH TOXIC FUMES. PART WAS REPLACED BY DEALER AND IS AVAILABLE.

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Nov 11, 200700

RESEARCH HAS SHOWN ALL 1999-2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. THE COST TO REPAIR THIS ISSUE, WHICH HAS BEEN KNOWN TO POP UP AGAIN AFTER ANOTHER 50K MILES AFTER REPAIR, IS GENERALLY $800-$1500 FROM A DEALERSHIP. SHOULD YOU OPT TO DO THIS REPAIR YOURSELF, THE ENTIRE DASHBOARD WILL NEED TO BE REMOVED, QUITE THE ARDUOUS PROCESS, AND PARTS ARE APPROXIMATELY >$300. DOES YOUR DASHBOARD HAVE A LOUD CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN YOU TURN ON YOUR VENTILATION? IS THERE CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF? ARE THERE STRANGE NUMBERS POPPING-UP ON YOUR CLIMATE CONTROL DISPLAY? DOES COLD IR BLOW FROM ONE SIDE OF THE DASH EVEN WHEN YOU HAVE THE HEAT TURNED ON? YOUR VENTILATION SYSTEM MAY HAVE FAILED, OR, MAY BE IN THE PROCESS OF FAILING. YES TO ALL OF THE AFOREMENTIONED. HOW IN GOD'S NAME HAS THIS NOT TURNED INTO A MAJOR LEGAL DISPUTE?! THIS, BY FAR, IS MORE COSTLY THAN THE REPETITIVE BRAKE PROBLEMS A WJ OWNER WOULD GO THROUGH. WE'RE ALL GOING TO GET IT EVENTUALLY... EVENTUALLY WE'RE ALL GOING TO HAVE TO FORK OUT ANYWHERE FROM $300 TO $1500 TO FIX IT, SO THIS IS IN NO WAY COMPARABLE TO THE INFAMOUS BRAKE PROBLEM SINCE NOT EVERYONE WAS AFFECTED BY IT. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Nov 9, 200750,000 milesCA

DUAL CLIMATE CONTROL SYSTEM IS AND HAS FAILED AND MAKING NOISE WHILE ON, THE DEALER SAYS THERE IS NOTHING WRONG BUT NOTES THERE IS NOISE IN THE SYSTEM. *TR

Seats › Front Assembly › Seat Heater/Cooler
Filed Nov 5, 2007FL

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE IN JUNE OF 2006 FOR NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). AS OF NOVEMBER 5, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THEY STATED THAT THE PARTS WERE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 53,000.

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 29, 200742,000 milesPA

BLEND DOOR MALFUNCTION. *TR

Seats › Front Assembly › Seat Heater/Cooler
Filed Oct 26, 2007NY

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER) IN OCTOBER OF 2005. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. AS OF OCTOBER 26, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME FOR THE REPAIR WAS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 65,000. UPDATED 12/12/2007 *BF UPDATED

Visibility › Power Window Devices and Controls
Filed Oct 25, 200775,803 milesGA

ROLLING DOWN THE DRIVER'S SIDE WINDOW IN 90 DEGREE TEMPERATURE, I HEARD A LARGE THUMP. WINDOW WOULD NOT ROLL BACK UP. WINDOW REGULATOR BUSTED. REPLACED WINDOW REGULATOR. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Oct 25, 200765,000 milesSD

PASSENGER SIDE HEAT DOES NOT WORK IN OUR 2004 JEEP GR. CHEROKEE. IT IS RELATED TO A DOOR WITHIN THE CLIMATE CONTROL SYSTEM. IT SOUNDS LIKE THERE ARE MANY PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THIS. ESTIMATED COST TO FIX IS $800-$1000. THE WINDSHIELD WILL NOT DEFROST BECAUSE ALL THAT BLOWS IS COLD AIR. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. DAIMLER CHRYSLER NEEDS TO BE RESPONSIBLE FOR THESE DEFECTIVE PARTS. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 24, 2007CO

I HAVE 2 JEEP GRAND CHEROKEE BOTH HAVE HAD TO HAVE DASH COMPLETELY PULLED AND BLEND DOORS REPLACED AT A COST OF $1100 AND THEY BOTH HAVE ONLY 50,000 MILES. I WAS ON A LONG TRIP THREW THE COLORADO MOUNTAINS AND PASSENGER SIDE WOULD BLOW ONLY COLD AIR ,UNABLE TO CLEAR WINDSHIELDS OF FOG. VISIBILITY/SAFETY HAZARD. JEEP KNOWS THEY HAVE THIS PROBLEM HAPPENS TO ALL OF THERE VEHICLES 99-04. THEY EVEN HAVE A TSB, BUT $1100.00 TO FIX? *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 21, 2007KY

CLICKING NOISE UNDER THE DASH ON HEATER CONTROLS. *TR

Visibility › Power Window Devices and Controls
Filed Oct 17, 200735,470 milesOR

ON 7-11-07 PASSENGER SIDE FRONT WINDOW ROLLED DOWN AND WOULD NOT ROLL UP. DEALER ADVISED IT WAS A WINDOW REGULATOR FAILURE. COST $389 TO FIX. ON 9-25-07 DRIVER SIDE FRONT WINDOW ROLLED DOWN AND WOULD NOT ROLL UP. DEALER ADVISED IT WAS AGAIN A WINDOW REGULATOR FAILURE. COST $384 TO FIX. DEALERSHIP VERY COOPERATIVE AND EXPLAINED PROBLEM WAS NO UNCOMMON FOR THE VEHICLE AND STATED THIS HAS HAPPENED TO MANY PERSONS OWNING THE SAME VEHICLE. ADVISED ANOTHER VEHICLE SAME YEAR WAS IN THE SHOP AT THE SAME TIME WITH THE SAME REPAIR. *JB

Structure › Body › Hood › Hinge and Attachments1 injured
Filed Oct 16, 200718,500 milesHI

GAS/HYDRAULIC STRUTS WILL NOT HOLD HOOD OPEN - I RAISED HOOD TO CLEAN AROUND IT AND IT CAME BACK DOWN ON MY HANDS. FORTUNATELY , I WAS FAST ENOUGH TO PICK THEM UP TO "ALMOST" CATCH THE HOOD AND NOT DO ANY SIGNIFICANT DAMAGE TO THEM. BUT STILL - CAR IS ONLY 3 YEARS OLD AND HAD LESS THAN 20,000 MILES! *TR

Visibility › Defroster/Defogger/Hvac System
Filed Oct 3, 200748,000 milesWI

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE IS EQUIPPED WITH A DUAL CONTROL A/C, WHICH ALLOWS THE DRIVER AND PASSENGER TO CONTROL THE TEMPERATURE ON THEIR OWN SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE BLEND DOOR ON THE FRONT PASSENGER SIDE WAS DEFECTIVE. THE DOOR PREVENTS HEAT FROM ENTERING AND CAUSES THE DEFROSTER TO WORK ONLY ON THE DRIVER SIDE OF THE VEHICLE. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE FAILURE WAS DUE TO A FAULTY BLEND DOOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND CURRENT MILEAGE WAS 52,000. UPDATED 10/24/07

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Oct 3, 2007NY

WJ BLEND DOOR BREAKAGE - I AM ON MY SECOND DOOR AND IT IS STILL CAUSING PROBLEMS AND BLOWING COLD AIR - THIS IS A VERY COMMON PROBLEM AND COSTS CLOSE TO 1000 TO FIX. *JB

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Oct 1, 200760,000 milesWV

NO HEAT COMNG FROM VENTS ON PASSENGER SIDE FIRST AND NOW DRIVER SIDE. *TR

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Sep 29, 200776,543 milesMI

DEFROSTER NOT WORKING PROPERLY. *TR

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Sep 28, 200729,500 milesCA

WINDSHIELD VISIBILITY FREQUENTLY REDUCED DUE TO FAILURE OF HEATER/COOLING SYSTEM, VEHICLE HAS NO HEAT FOR DEFROSTER (OR OCCUPANTS). I TOOK THE CAR TO THE DEALER, DESCRIBED THE PROBLEM AND WAS IMMEDIATELY TOLD THIS WAS A KNOWN PROBLEM IN THE JEEP LINE WITH THE BLEND DOOR MECHANISM AND WOULD COST $1,200 TO REPAIR. NOTE: THIS WAS BASED SOLELY ON A DESCRIPTION, NO MECHANIC WAS REQUIRED TO LOOK AT THE CAR; THIS ISSUE IS THAT WELL KNOWN TO THE DEALERSHIP. FURTHER, A DIAGNOSTIC WOULD REQUIRE REMOVAL OF THE DASH, COSTING $200-500 JUST TO CHECK/CONFIRM. I REPORTED THE PROBLEM AT 29,500 MILES (OF A 30,000 WARRANTY) BUT WAS TOLD I WAS BEYOND THE WARRANTY DATE. NO CORRECTIVE ACTION OR ACCOMODATION WAS OFFERED. *TR

Service Brakes, Hydraulic
Filed Sep 20, 200752,000 milesFL

A ONE FOOT HYDRAULIC BRAKE LINE AT THE REAR OF MY VEHICLE IS BADLY RUSTED AND THE FITTINGS ARE LEAKING. *TR

Visibility › Power Window Devices and Controls
Filed Sep 17, 200758,000 milesSC

I BOUGHT A NEW 2004 JEEP GRAND CHEROKEE FROM HOOVER CHRYSLER/JEEP IN SUMMERVILLE SC. WHILE STILL ON WARRANTY THE DRIVERS SIDE AUTOMATIC WINDOW FAILED TO THE DOWN POSITION DUE TO A DEFECTIVE REGULATOR. THIS OCCURRENCE HAPPENED IN OUR SECOND YEAR OF OWNERSHIP AND WAS REPAIRED BY THE DEALERSHIP. THE SAME FAILURE OCCURRED AGAIN TO THE DRIVERS SIDE REAR WINDOW ON 4/4/07 AND AGAIN TO THE PASSENGERS FRONT WINDOW ON 9/15/07. ALL OF THESE FAILURES WERE ATTRIBUTED TO A COMMON REGULATOR NEITHER THE LOCAL DEALERSHIP NOR CHRYSLER CORP. HAS ISSUED ANY RECALL OR ADMITTED ANY CAPABILITY FOR THIS OBVIOUSLY DEFECTIVE PART. *JB

Structure › Body › Hood › Hinge and Attachments1 injured
Filed Sep 12, 200763,000 milesKY

RAISED HOOD OF 2004 JEEP GRAND CHEROKEE. HAD HAND ON FENDER WHILE LOOKING IN RIGHT FRONT WHEEL WELL. HOOD CLOSED WITHOUT WARNING, UPON APPARENT FAILURE OF GAS-STRUT HOOD SUPPORTS, MASHING AND TRAPPING TWO FINGERS BETWEEN HOOD AND FENDER. UNDERSTAND FROM DEALER OTHERS STRUCK ON HEAD UPON FAILURE OF HOOD STRUTS. *TR

Air Bags › FrontalCrash
Filed Sep 4, 200764,000 milesVA

I WAS RECENTLY IN AN AUTO ACCIDENT GOING ABOUT 30 MPH WHERE I RAN INTO THE REAR END OF ANOTHER VEHICLE. I DRIVE A 2004 JEEP GRAND CHEROKEE LAREDO. MY CONCERN IS NEITHER MY DRIVER NOR MY PASSENGER AIR BAG WENT OFF AND I HIT THE OTHER VEHICLE HARD ENOUGH THAT THE FRONT OF MY JEEP PUSHED MY PASSENGER FENDER BACK TO WHERE I WAS UNABLE TO OPEN MY PASSENGER DOOR. AT WHAT SPEED SHOULD MY AIRBAGS HAVE GONE OFF? *JB

Visibility › Power Window Devices and Controls
Filed Aug 29, 200762,000 milesNJ

PASSENGER SIDE WINDOW REGULATOR BROKE - THIS TYPE OF PART SHOULD NOT BREAK ON A 2004 VEHICLE. AS I READ ONLINE THERE ARE MANY MANY COMPLAINTS ABOUT THIS PROBLEM. APPERENTLY THERE ARE SO MANY PROBLEMS WITH THIS PART, MY LOCAL AUTO-ZONE STORE COULD NOT EVEN ORDER THE PART FROM THEIR SUPPLIER. JEEP DEALERS WANT IN EXCESS OF $400 DOLLARS FOR PARTS AND LABOR TO FIX THIS. MAJOR INCOVEINCE CONSIDERING MY VEHICHLE CANNOT BE USED NOW FOR AT LEAST A WEEK AND I WILL NEED TO TAKE A LIMO TO AND FROM THE AIRPORT AT AN EXPENSE OF $270 ROUNDTRIP UNTIL THE PART GETS DELIVERED. THIS SIMPLY IS NOT A PART THAT SHOULD FAIL ESPECIALLY IN A CAR THAT IS ONLY 3.5 YEARS OLD -

Visibility › Power Window Devices and Controls
Filed Aug 28, 2007AR

I HAVE A 2004 JEEP CHEROKEE, MY DRIVERS SIDE WINDOW MADE A BANG NOISE (SOUNDED LIKE SOMEONE HIT THE DOOR WITH A BAT) AND THE WINDOW SLID DOWN INTO THE DOOR! IT SCARED ME! I TOOK IN THE NEXT DAY TO GET IT FIXED....$400!! AND THE MAN TOLD ME HE'S HAD SEVERAL OF THESE COME IN AND HE'S HAD TO REPLACE. I THINK JEEP SHOULD RECALL THEM AND FIX THEM. I'VE LOOKED OUT ONLINE AND THERE ARE SEVERAL COMPLAINTS ABOUT THE PLASTIC PARTS IN THE DOOR THAT WORK THE WINDOW. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Aug 23, 200740,000 milesFL

WARPED FRONT BRAKE ROTORS. *TR

Electrical System › Software
Filed Aug 23, 2007101,000 milesMI

2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED VEHICLE JERKS SOMETIMES WORSE THAN OTHERS AT THE SAME TIME SPEEDOMETER AND RPM GAUGE DROP AND COME BACK ON ENGINE LIGHT BLINKS AND GOES OFF. TAKEN IT TO DEALER MANY TIMES THEY TOLD ME NOTHING IS WRONG AFTER THREE TIMES THEY REPLACED COMPUTER AND SENT ME ON MY WAY BUT IT DID NOT SOLVE THE PROBLEM AND A YEAR LATER REPLACED COMPUTER AGAIN AS WELL AS THROTTLE POSITION SENSOR AND STILL DID NOT FIX PROBLEM. THIS IS MY ONLY VEHICLE AND I NEED TO HAVE THE PROBLEM RESOLVED. *TR

Engine and Engine Cooling › Cooling System
Filed Aug 22, 200777,000 milesMI

HVAC BLEND DOOR: THE BLEND DOOR FOR THE PASSENGER SIDE HAS FAILED. I FOUND NUMEROUS WEBSITES DEDICATED TO SIMILAR FAILURES FOR OTHER JEEP GRAND CHEROKEE OWNERS. IT IS VERY APPARENT THAT THIS IS A DESIGN PROBLEM. *TR

Wheels
Filed Aug 20, 200715,000 milesMA

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE HAS GOODYEAR WRANGLER ST TIRES. THE CONTACT STATED THAT HE MUST INFLATE HIS TIRES EVERY TWO WEEKS. THE WHEELS ARE ALUMINUM AND THAT IS WHY HE FEELS THAT THE TIRES WERE ALWAYS UNDERDEFLATED. THE DEALER FOUND NO TIRE FAILURE. THE DOT NUMBER AND TIRE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 15,000.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 28, 200713,000 milesLA

AT 13000 MILES THE STEERING WHEEL VIOLENTLY SHAKES WHEN BRAKING AT 30 MPH. DEALER CHECKED AND SAID ALL WAS OK. WHILE EVACUATED FOR KATRINA AN INDPENDENT MECHANIC SAID THE ROTOR WAS WARPED AND DID SOMETHING TO THEM. AT 32000 MILES THE SHAKING BECAME WORSE. CALLED DEALER AND ASKED ABOUT WARRANTY/RECALL AND WAS TOLD NOT APPLICABLE. JUST SPENT $500 TO REPLACE ROTORS IN FRONT. BACK NEEDS WORK ALSO. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Jul 2, 200732,000 milesVA

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER DOES YOUR DASHBOARD HAVE A LOUD CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN YOU TURN ON YOUR VENTILATION? IS THERE CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF? ARE THERE STRANGE NUMBERS POPPING-UP ON YOUR CLIMATE CONTROL DISPLAY? DOES COLD AIR BLOW FROM ONE SIDE OF THE DASH EVEN WHEN YOU HAVE THE HEAT TURNED ON? YOUR VENTILATION SYSTEM MAY HAVE FAILED, OR, MAY BE IN THE PROCESS OF FAILING. ALL OF THE ABOVE QUESTIONS HAVE "YES" ANSWERS TO THEM. THIS IS A MAJOR SAFETY HAZARD BECAUSE WITHOUT A VENTILATION SYSTEM WORKING (ESPECIALLY IN THE WINTER), THE DEFROSTER DOES NOT WORK. IN THE EVENT OF COLD WEATHER, THE DRIVER IS NOT ABLE TO DEFROST HIS WINDOW. THIS PROBLEM IS TOO COMMON IN JEEPS FOR THERE NOT TO BE A RECALL! *TR

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Jun 29, 2007WV

PASSENGER SIDE HEAT QUIT WORKING. THIS IS A DUAL CLIMATE CONTROL VEHICLE. PASSENGER SIDE ONLY BLOWS COLD AIR. *AK

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Jun 14, 200760,000 milesGA

VISIBILITY- HEAT/COOL ERRACTIC OPERATION OF AUTO TEMP CONTROL 2004 GRAND CHEROKEE OVERLAND- IN COLD WEATHER PRODUCES COLD AIR ON ITS OWN- IN WARM WEATHER PRODUCES HOT AIR ON ONE SIDE OF VEHICLE AND COLD AIR ON OTHER SIDE AT IDENTICAL TEMP SETTINGS. *TR

Visibility › Power Window Devices and Controls
Filed Jun 14, 200788,000 milesLA

I HAD TO REPLACE A WINDOW REGULATOR ON THE 2004 JEEP GRAND CHEEROKEE. THIS WAS THE THIRD TIME, ALL DIFFERENT WINDOWS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 13, 200733,000 milesNJ

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CURRENT MILEAGE WAS 34,081. THE ROTORS WERE REPLACED MAY 1, 2006 DUE TO THE VIBRATION OF THE BRAKES. WHEN APPLYING THE BRAKE THE VEHICLE WOULD VIBRATE, THIS BEGAN ON MAY 1, 2007. THE MECHANIC STATED THAT THE ROTORS NEEDED TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 33,000.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 11, 20078,316 milesNJ

PROBLEMS WITH BRAKING SYSTEM. CAR HAS A PULSATION IN BRAKING SYSTEM. DEALER REPLACES AND/OR CUTS ROTORS AND PROBLEM RE-APPEARS. VEHICLE HAS BEEN TO THE DEALER 10 TIMES IN THE PAST 30 MONTHS FOR THIS EXACT PROBLEM. *TR

Tires
Filed Jun 7, 200714,000 milesRI

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR GOODYEAR P225/75R16 TIRES HAVE DEVELOPED A CRACK AROUND THE RIM. THE CRACKS HAVE BEGUN TO GROW LARGER. THE DEALER STATED THAT THE CRACKS ARE NORMAL. THE VEHICLE DOES NOT DRIVE DIFFERENTLY. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE IS 21,000 AND FAILURE MILEAGE WAS 14,000.

Equipment › Appliance › Air Conditioner
Filed Jun 6, 200733,000 milesFL

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR CONDITIONER LEAVES PUDDLES UNDERNEATH THE VEHICLE. THE DEALER WAS UNABLE TO LOCATE ANY FAILURE. THE AIR CONDITIONER CONTINUES TO LEAK AND THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW EMISSION LINE. THE CURRENT MILEAGE IS 64,000 AND FAILURE MILEAGE WAS 33,000. UPDATED 02-01-08. *KB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Jun 6, 200762,400 miles00

BLEND DOOR FAILURE. NO HEAT ON DRIVER'S SIDE LIVING IN A VERY COLD CLIMATE. $800-$1500 TO FIX FOR A VEHICLE THAT IS ONLY 3 YEARS OLD. IT SHOULD BE A RECALL BECAUSE OF THE FACT IT IS A COMMON PROBLEM WITH THESE JEEPS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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