2004 Jeep Grand Cherokee complaints

ON ARE 2004 JEEP GRAND CHEROKEE OVERLAND WITH AUTOMATIC CLIMATE CONTROL THE BLEND DOORS HAVE FAILED AND THIS CAUSES THE HVAC UNIT TO EITHER BLOW HOT OR COLD WHEN TURNED ON BUT YOU HAVE NO CONTROL OF IT. WE HAVE HAD THE A/C KICK ON WHEN UNIT WAS SET TO HEAT/DEFROST IN THE MIDDLE OF WINTER AND THIS CAUSES A SAFETY ISSUE AS THE WINDSHIELD WILL START ICING UP OR FOGGING UP IF IT'S NOT REAL COLD OUT AND AS MY WIFE DRIVES THIS VEHICLE DAILY I WANT HER IN A SAFE VEHICLE. WE HAVE ALSO HAD THE HEATER KICK ON WHEN USING THE A/C AND ALL YOU CAN DO IS TURN THE HVAC UNIT OFF AND ROLL DOWN THE WINDOWS. FROM WHAT I HAVE BEEN TOLD ALL GRAND CHEROKEE'S HAVE THIS PROBLEM JUST AT DIFFERENT INTERVALS. I KNOW SOME PEOPLE WHO HAVE HAD MULTIPLE FAILURES OF THIS PART. TO GET THE REPAIRS DONE AT A DEALER WE WERE QUOTED $950 TO FIX IT BUT I BELIEVE JEEP SHOULD BE LOOKING INTO THIS AS IT IS SUCH A COMMON PROBLEM AND IT CAUSES A MAJOR SAFETY ISSUE DURING THE WINTER MONTHS IF AND WHEN THE HEATER/DEFROSTER QUITS WORKING. WHEN THE HVAC SYSTEM GETS STUCK THERE IS NOTHING YOU CAN DO TO FIX IT SOMETIMES IT WILL STICK FOR A FEW HOURS OTHER TIMES IT WILL NOT WORK FOR A DAY OR TWO. *TR

MY 2004 JEEP GRAND CHEROKEES TAIL LIGHT GOES OUT WHEN THE BRAKE IS APPLIED. I'VE REPLACED THE BULB TWICE. IT IS A WIDESPREAD PROBLEM FROM WHAT I'VE READ ON THE INTERNET. PLUS, I WAS TICKETED TWICE (AFTER INITIAL REPLACEMENT) AND WARNED A THIRD TIME. *TR

RESEARCH HAS SHOWN ALL 1999-2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. THE COST TO REPAIR THIS ISSUE, WHICH HAS BEEN KNOWN TO POP UP AGAIN AFTER ANOTHER 50K MILES AFTER REPAIR, IS GENERALLY $800-$1500 FROM A DEALERSHIP. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATER BLOWS COLD AIR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CHARGED $97 FOR A DIAGNOSTIC, BUT COULD NOT LOCATE A FAILURE CODE. SHE TOOK THE VEHICLE TO AAMCO AND THEY CHANGED A HOSE AND CLEANED THE VENTS; HOWEVER, THE FAILURE PERSISTED. SHE TOOK THE VEHICLE TO A PRIVATE MECHANIC, WHO REPLACED THE THERMOSTAT AND STATED THAT THE INSTRUMENT PANEL MAIN CIRCUIT BOARD FAILED. A REPORT WAS FILED WITH THE MANUFACTURER AND ASSIGNED REFERENCE NUMBER 18091070. THE MANUFACTURER STATED THAT THE MILEAGE EXCEEDED THE WARRANTY; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 83,000. UPDATED 12/22/08. *LJ THE CONSUMER STATED THE HEAT DIDN'T WORK, BUT THE THERMOSTAT WOULD GET WARM. THE DEALER INFORMED THE CONSUMER THAT THE BLENDER AND CIRCULATION BOARD NEEDED TO BE REPLACED. UPDATED 12/23/08.*JB

DASHBOARD HAS A LOUD CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN TURNING ON VENTILATION? THERE IS CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. THERE ARE STRANGE NUMBERS POPPING-UP ON THE CLIMATE CONTROL DISPLAY. THE COLD IR BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN THE HEAT IS TURNED ON. RESEARCH HAS SHOWN ALL 1999-2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. *TR

JEEP GRAND CHEROKEE HVAC BLEND DOOR MALFUNCTION WILL NOT ALLOW PROPER VISION THROUGH WINDSHIELD DUE TO DEFROSTER NOT WORKING PROPERLY. *TR

BLEND DOOR FAILURE. *TR

FRONT ROTORS ARE WARPED I HAVE HAD TO GET THEM REPLACED OR RESURFACED EVERY 8,000 MILES THIS IS A JEEP GRAND CHEROKEE. I FIND THAT THE BRAKES START TO PULSATE EVERY TIME ITS TIME TO REPLACE OR RESURFACE ROTORS . I HAVE TO PAY OUT MONEY EACH TIME THIS IS VERY DANGEROUS CAN SOME ONE TELL ME IF CHRYSLER HAS A PERMANENT FIX FOR THIS PLEASE HELP *TR

FRONT ROTORS ARE WARPED. HAD THEM REPLACED BY THE DEALER AT 14,591 MILES AND RESURFACED (TURNED) AT 22,214 MILES. BOTH TIMES UNDER WARRANTY. I CURRENTLY HAVE 29,779 MILES ON THE JEEP AND THE ROTORS ARE CAUSING THE BRAKES TO, ONCE AGAIN, PULSATE EVERY TIME I APPLY THEM. IT'S NO LONGER UNDER WARRANTY. IF I HAVE TO HAVE THEM REPLACED OR RESURFACED EVERY 8000 MILES... THIS IS GOING ADD UP. IF I CONTINUE TO USE THEM IN DISREPAIR, I THINK THIS MAY BE DANGEROUS. IT FEELS DANGEROUS. CHRYSLER NEEDS TO FIND A PERMANENT "FIX" FOR THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT ROTORS WERE REPLACED AND TURNED TWICE APPROXIMATELY 8,000 MILES APART. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE ROTORS ARE WARPED AGAIN, WHICH IS CAUSING THE VEHICLE TO PULSATE AND VIBRATE WHEN BRAKING. THE CURRENT MILEAGE WAS 29,779 AND FAILURE MILEAGE WAS 14,591.

A FEW WEEKS AGO THE HEAT WENT OUT IN MY 2004 JEEP GRAND CHEROKEE. I WENT ONLINE AND FOUND THAT THIS IS A WAY TO COMMON ISSUES WITH JEEPS. I WAS SHOWN HOW TO RUN A DIAGNOSTIC TO DETERMINE IF IT WAS THE BLEND DOOR AND OR THE RECIRC DOOR. FOR ME IT WAS BOTH. I ALSO SAW ONLINE THERE ARE MANY COMPLAINTS FOR THIS SAME THING. JEEP HAS DONE NOTHING TO ADDRESS THIS BUT SIT BACK AND CHARGE CUSTOMERS TO GET THIS FIXED. LIVING IN THE NORTH AND USING MY CAR FOR WORK PUTS MYSELF AD MY FAMILY IN A BAD POSITION. FAULTY PART WITH THIS MANY COMPLAINTS SHOULD SPUR JEEP TO FIX THEIR CHEAP PART... *TR

BROKEN BLEND DOORS CAUSING NO HEAT FOR THE WINTER ON A JEEP GRAND CHEROKEE. *TR

HAD THE DEFROSTER ON. TRIED TO TURN THE BLOWER TO THE VENT POSITION WHILE FAN WAS OFF AND NOTHING CAME OUT. THE DEFROSTER STILL WORKS AND THE FAN SEEMS TO BE BLOWING, BUT FOR SOME REASON, NO AIR FROM FRONT(OUTWARD FACING) PART OF DASH BOARD. HAD SOME KNOWLEDGE OF FAILURE IN THE AUTOMATIC CLIMATE CONTROL VERSION, BUT SPECIFICALLY FOUND JEEP WITH MANUAL CLIMATE CONTROLS TO AVOID THIS PROBLEM. *TR

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER HEAT WILL NOT COME OUT OF ONE SIDE OF HEATER NO MATTER WHAT THE TEMP IS SET TO , MAKES ALL KIND OF LOUD NOISES AND CRACKING. *TR

I DO NOT KNOW WHAT CAUSED THE PROBLEM, BUT THE BLEND AIR DOOR ON MY 2004 JEEP CHEROKEE IS BROKEN AND ONLY BLOWS COLD AIR. THE AIR DOES DEFROST THE WINDOW OR HEAT THE CABIN. THIS COULD LEAD TO A DRIVING PROBLEM IF THE WINDOWS FOG UP WHILE DRIVING. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. IMMEDIATELY UPON PURCHASING THE VEHICLE, THE SUNROOF WOULD OPEN, BUT FAILED TO CLOSE. THE CONTACT NEVER LEFT THE DEALER AND WAS INFORMED THAT IT WAS AN ELECTRICAL FAILURE. THE WINDOW REGULATOR MOTOR WAS REPLACED; HOWEVER, THE FAILURE OCCURRED ON TWO MORE OCCASIONS. THE CONTACT RETURNED THE VEHICLE TO THE DEALER BOTH TIMES AND THE MOTOR WAS REPAIRED. SHORTLY AFTERWARDS, THE PASSENGER SIDE WINDOW FELL INSIDE THE DOOR. THE CONTACT RETURNED TO THE DEALER AND WAS INFORMED THAT THE WINDOW CABLE FAILED. THE MECHANIC REPAIRED THE WINDOW. SHORTLY AFTER THAT, WHEN THE DRIVER'S SIDE DOOR WAS SHUT, THE REAR WINDOW FELL DOWN INTO THE DOOR. THE MECHANIC STATED AGAIN THAT THE POWER WINDOW REGULATOR WAS DEFECTIVE AND REPAIRED THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY; THEREFORE, SHE WOULD NOT BE REIMBURSED FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 18,357 AND FAILURE MILEAGE WAS 239.

IN APRIL OR MAY OF THIS YEAR, THE DRIVER-DOOR WINDOW OF OUR JEEP SLID INTO THE BODY OF THE DOOR ON IT'S OWN--THIS WAS WHILE THE CAR WAS PARKED ON THE STREET. WE WERE LUCKY TO CATCH IT BEFORE SOMEONE STOLE ALL OF OUR ITEMS IN THE CAR. A REPAIRMAN TOLD US THAT THE CABLE/REGULATOR IS BROKEN AND THAT IT IS VERY COMMON WITH JEEPS. WE COULDN'T AFFORD THE $250-300 PART, SO WE SIMPLY SCREWED THE WINDOW IN PLACE, TEMPORARILY. THIS PAST WEEKEND WHILE DRIVING ON THE FREEWAY AT 65 MPH OUR PASSENGER WINDOW DID THE SAME THING. IT WAS LATE FRIDAY NIGHT SO ALL WE COULD DO IS DUCT-TAPE THE WINDOW IN PLACE. WE CALLED CHRYSLER/JEEP TO SEE IF THERE IS ANY RECALL, AND THEY WERE COMPLETELY UNHELPFUL. THEY SIMPLY TOLD US TO GET A $200 DIAGNOSIS FROM A JEEP DEALERSHIP AND THEN THEY WOULD DECIDE IF CHRYSLER/JEEP WOULD ASSIST IN THE COST. WE VISITED MANY CONSUMER WEBSITES AND FOUND THOUSANDS (NO EXAGGERATION) OF COMPLAINTS OF THE VERY SAME PROBLEM. THOSE WHO ENDED UP GETTING A DIAGNOSIS WITH A DEALERSHIP NEVER ENDED UP BEING REFUNDED BY CHRYSLER/JEEP. IN THE END, THEY SIMPLY PAID CHRYSLER/JEEP MORE MONEY HAVING GONE THROUGH THEIR SUGGESTED PROCESS. THIS IS CLEARLY AND FAULTY PART AND CHRYSLER/JEEP'S REFUSAL TO RECALL OR REIMBURSE ITS CUSTOMERS IS ALARMING. THE PARTS ARE VERY EXPENSIVE AND WITH SO MANY COMPLAINTS OF THE SAME NATURE WE SHOULD NOT HAVE TO PAY CHRYSLER/JEEP MORE MONEY FOR SOMETHING THAT IS CLEARLY THEIR PROBLEM. WEATHER HAS NOTHING TO DO WITH THE FAILURE OF THE PART(S)--THEY SIMPLY BREAK

MY 2004 JEEP GRAND CHEROKEE LIMITED WITH THE AUTOMATIC CLIMATE CONTROL SYSTEM, BLOWS COLD AIR OUT OF THE PASSENGER SIDE FLOOR VENTS EVEN WHEN SET TO HEAT. THIS IS A CURRENT AND ONGOING PROBLEM, IT OCCURS WHENEVER THE HEAT IS NEEDED. NOTHING HAS BEEN DONE TO REMEDY THE PROBLEM, WAITING FOR A RECALL. *TR

1. RAISED HOOD TO CHANGE OIL. 2. GAS STRUTS THAT HOLD HOOD OPEN FAILED TO HOLD HOOD OPEN. FORTUNATELY, NO ONE WAS IN THE PATH OF THE HOOD. *TR

DEFROSTER ON MY 2004 JEEP GRAND CHEROKEE ONLY BLOWS COLD AIR. *TR

THERE IS A PROBLEM IN THE POWER STEERING. IT IS VERY DIFFICULT TO TURN LEFT. THERE HAS BEEN A RECALL ON THE STEERING BOX ON SOME JEEP CHEROKEES BUT THIS DOES NOT INCLUDE MINE. THIS IS A SAFETY PROBLEM. IT IS IN THE STEERING GEAR BOX -IMPROPERLY FORMED SPACER CLIP. I FEEL THAT THERE SHOULD BE A RECALL FOR THIS PROBLEM ON MY JEEP ALSO. *TR

ON 12/23/06 (MILEAGE 11,948) MY VEHICLE WAS RETURNED TO THE DEALER BECAUSE THE ENGINE MALFUNCTION INDICATOR LIGHT (MIL) HAD ILLUMINATED AND REMAINED ON AFTER SEVERAL NORMAL DRIVING CYCLES. THE DIAGNOSTIC TROUBLE CODE (DTC) WAS P0455 - LARGE LEAK FROM THE EVAPORATIVE SYSTEM. A LEAK WAS FOUND AT THE FUEL PUMP SEAL AND WAS REPLACED UNDER WARRANTY BY THE DEALER. ON 8/19/08 (MILEAGE 21,351) THE VEHICLE WAS AGAIN RETURNED TO THE DEALER BECAUSE THE MIL WAS ON. THIS TIME THE DTC WAS P0456 - SMALL LEAK FROM THE EVAPORATIVE SYSTEM. A LEAK FROM A VAPOR HOSE WAS THE CAUSE THIS TIME. SINCE THIS EMISSION COMPONENT WAS NO LONGER UNDER WARRANTY THE REPAIR COST OF $293.75. I BELIEVE THE EMISSION SYSTEM COMPONENTS ON THESE VEHICLES ARE WEAK. THESE EVAPORATIVE LEAKS PRESENT A DANGER TO THE VEHICLE OPERATORS (ESCAPING GAS FUMES) AND THE ENVIRONMENT. IN ADDITION, THE DEALERSHIPS ARE PROFITING BY REPAIRING THESE WEAK COMPONENTS AT THE OWNERS' EXPENSE. A CO-WORKER HAS A 2002 GRAND CHEROKEE AND THE MIL COMES ON INTERMITTENTLY. THE VEHICLE HAS BEEN BACK TO THE DEALER ON NUMEROUS OCCASIONS AND THE CAUSE HAS YET TO BE DISCOVERED. UNFORTUNATELY MY CO-WORKER'S VEHICLE CANNOT PASS INSPECTION WITH THE LIGHT ON AND THE DEALER CANNOT DIAGNOSE THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHEN BRINGING THE VEHICLE TO A STOP, THE RPM'S DROPPED BELOW 5 MPH. THE VEHICLE ALSO BEGAN SHAKING AND SHUT OFF. THE VEHICLE IMMEDIATELY RESTARTS, BUT IF THE CONTACT DOES NOT IMMEDIATELY ACCELERATE, IT WILL STALL AGAIN. THE VEHICLE HAS BEEN TO THE DEALER ON THREE OCCASIONS AND THEY HAVE BEEN UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 50,200. UPDATED 10/14/08. *LJ THE DEALER STATED IDLE AIR CONTROL MOTOR WAS BAD, HOWEVER THE CONSUMER CONTINUED TO EXPERIENCE STALLING PROBLEMS. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 10/15/08. *JB

NORMAL OPERATION OF HEATING/COOLING SYSTEM. NOW, AFTER 28,000 MILES, TEMPERATURE WILL SUDDENLY CHANGE IN THE CABIN OF THE VEHICLE. THE HEAT WILL SUDDENLY CEASE AND THE VISIBILITY WILL BE LOST OUT THE WINDSHIELD. I BELIEVE IT MAY HAVE SOMETHING TO DO WITH "BLEND DOOR". WHEN THE WINDSHIELD FROSTS UP, WE HAVE TO PULL OVER AND TURN CAR OFF AND WAIT FOR SYSTEM TO RESET. VERY DANGEROUS, NOT SAFE, DEALERSHIP ESTIMATES $1,500 TO $2,000 TO REPAIR. *TR

PURCHASED A 2004 JEEP GRAND CHEROKEE 2WD A LITTLE OVER A YEAR AGO. WITHIN 3500 MILES A UNBEARABLE FRONT END SHAKE STARTED TO OCCUR. WITHIN THE NEXT 2K-3K MILES THE FRONT END SHAKE BECAME EXTREMELY INTENSE AND IS STILL ONGOING. WHEN SPEEDS IN EXCESS OF 30 MPH ARE REACHED, VERY INTENSE FRONT END PULSATIONS OCCUR WITHOUT FAILURE EACH AND EVERYTIME THE BRAKES ARE APPLIED. I HAVE NEVER IN MY LIFE ENCOUNTERED SUCH AN ONGOING ISSUE THAT THE MANUFACTURER REFUSES TO TAKE RESPONSIBILITY. THANKS DAIMLER/CHRYSLER! I WILL NEVER OWN ANOTHER DODGE/JEEP/CHRYSLER PRODUCT AGAIN. *TR

I WAS JUST RIDING DOWN THE ROAD ONE DAY AND MY AIR CONDITIONER QUIT WORKING. I RAN THE TEST ON THE JEEP AND IT GAVE ME CODES DEALING WITH THE BLEND DOORS STAYING OPEN. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ABS WOULD NOT LOCK OR "GRIP" AS QUICKLY AS IT SHOULD. THE FAILURE CAUSED DIFFICULTY WHEN BRAKING. SHE ALSO NOTICED THAT THERE WAS A "GLIDING" EFFECT WHEN DRIVING 40 MPH AND ATTEMPTING TO BRAKE. FURTHERMORE, SHE EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. AS A RESULT, SHE MADE WIDE TURNS DUE TO THE AMOUNT OF EFFORT SHE HAD TO PUT INTO TURNING THE WHEEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY CHECKED THE BRAKES. THE DEALER CHANGED THE BRAKE PADS AND STATED THAT EVERYTHING WAS FINE. THE SECOND TIME THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR THE ABS FAILURE SHE WAS INFORMED AGAIN THAT EVERYTHING WAS FINE. THE VEHICLE HAS NOT BEEN INSPECTED FOR THE STEERING FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 43,000 AND FAILURE MILEAGE WAS APPROXIMATELY 20.

ON A COLD RAINY NIGHT IN UP-STATE NY THERE WAS NO HEAT IN THE CAR AND THE WINDOWS FOGGED UP SO BAD THAT I HAD TO STOP DUE TO THE DANGER OF NOT SEEING THE ROAD. THE FAILURE IS CONSISTANT AND CAUSES FOGGED WINDOWS AND THE AUTO CAN'T BE USED DURING VERY COLD WEATHER. THE BLEND DOORS WERE BROKEN . *TR

VENTILATION SYSTEM PROBLEMS. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO ROLL DOWN THE FRONT PASSENGER SIDE WINDOW, THE CONTACT HEARD A NOISE AND THE WINDOW FELL OFF TRACK INTO THE DOOR. THE CONTACT IS UNABLE TO ROLL UP THE WINDOW. HE CALLED A LOCAL MECHANIC FOR AN ESTIMATE TO REPAIR THE WINDOW. THE DEALER HAS NOT BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 71,000.

FAILURE OF CLIMATE CONTROL "BLEND DOOR MECHANISM. THIS IS THE 2ND JEEP GRAND CHEROKEE I HAVE OWNED AND IT HAS HAPPENED TO BOTH VEHICLES. WHEN IT FAILS, YOU CANNOT CONTROL THE A/C OR HEAT ON EACH SIDE OF THE VEHICLE. REPAIRED ON BOTH VEHICLES AT A COST OF $1650 AND $1500 RESPECTIVELY. THE FIRST VEHICLE IS NOW BROKEN AGAIN, WHICH WILL COST ANOTHER $1500-1700 TO REPAIR FOR THE SAME ISSUE. *TR

JEEP ACCIDENT AS RESULT OF UNINTENDED ACCELERATION: I DROVE UP DRIVEWAY TO PUT 2004 JEEP GRAND CHEROKEE OVERLAND IN GARAGE (NORMAL DAILY ACTIVITY). ELECTRICITY WAS OUT FROM A STORM SO THE AUTOMATIC GARAGE DOOR OPENER DID NOT OPERATE. I PARKED IN FRONT OF THE BAY, PUT THE CAR IN PARK, TURNED OFF THE ENGINE AND OPENED THE GARAGE DOOR MANUALLY. I GOT BACK IN THE VEHICLE, STARTED THE ENGINE, PUT IT IN DRIVE AND STARTED SLOWLY INTO THE GARAGE. I WANTED TO REPOSITION THE CAR, SO I APPLIED THE BRAKES AND WAS ABOUT TO PUT IT IN REVERSE WHEN, SUDDENLY, THE ENGINE REVVED AND THE CAR SHOT FORWARD LIKE A TORPEDO. I HAD MY FOOT PLASTERED ON THE BRAKE BUT THE CAR WOULD NOT STOP AND PLOWED INTO A GARDEN TRACTOR AT THE BACK OF THE GARAGE. I TRIED TO PUT IT IN PARK TO STOP IT, BUT WITH THE ENGINE STILL REVVING, THE CAR SHOT BACKWARDS OUT OF THE GARAGE, ACROSS 37 FEET OF DRIVEWAY, CLIMBED OVER A LOW STONE WALL AND WENT ANOTHER 2 FEET BEFORE SLAMMING INTO THE FIELDSTONE BAY WINDOW OF OUR HOUSE, FINALLY STOPPING. ALL OF THIS HAPPENED WITHIN SECONDS. THE BRAKES WOULD NOT STOP THE CAR IN EITHER DIRECTION, AND IT ACCELERATED AT A FRIGHTENING SPEED. WHEN THE CAR SPED FORWARD, IT DESTROYED THE TRACTOR AND THREW IT INTO ANOTHER CAR PARKED IN THE GARAGE. IT ALSO CRACKED THE BACK BLOCK WALL OF THE GARAGE AND DID OTHER PROPERTY DAMAGE. WHEN IT WENT BACKWARDS, IT HIT THE HOUSE SO HARD THAT IT BOWED THE FIELDSTONE FRONT OF THE HOUSE, SPLIT DRYWALL, DAMAGED STUDS, ETC. MY HUSBAND GOT IN THE VEHICLE TO MOVE

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE VIBRATED AND MADE A RUBBING NOISE IN THE STEERING WHEN MAKING A LEFT TURN. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V079000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)). THE CURRENT AND FAILURE MILEAGES WERE 68,200. UPDATED 09/15/08 *BF THE CONSUMER STATED WHEN TURNING TO THE LEFT, FRICTION WAS FELT IN THE STEERING WHEEL AND A SCRUBBING NOISE WAS PRESENT FOR AT LEAST 6 MONTHS. UPDATED 09/18/08. *JB

FOR THE LAST 6 MONTHS "AIR BAG" LIGHT COMES "ON" AND REMAINS AND GOES 'OFF' INTERMITTENTLY. I TOOK THE CAR TO PERKINS EASTSIDE, CRESTWOOD, KY-502-241-3042. THE DEALER TOLD ME THAT THE "EVENT" OF "AIR BAG ON" IS NOT BEING RECORDED BY THE COMPUTER AND THEY CANNOT FIND THE PROBLEM. TODAY, I WENT TO THE DEALER WHILE THE LIGHT IS "ON" AND STILL COULD NOT DETERMINE THE CAUSE. THE DEALER INDICATED THAT THE AIR BAG CONTROLLER MODULE IS FAULTY. THIS IS A SAFETY ISSUE AND I AM AFRAID THAT THE AIR BAG WONT DEPLOY IN CASE OF EMERGENCY. I NEED YOUR HELP SO THAT THE CORPORATION REPLACES THE COMPUTER MODULE WITHOUT ANY CHARGE TO ME, BECAUSE IT IS AN ISSUE OF SAFETY AND PUBLIC GOOD. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL IN RAINY WEATHER CONDITIONS TO PREPARE FOR AN EMERGENCY STOP, AND THE PEDAL WENT COMPLETELY TO THE FLOOR. THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE VEHICLE ALSO APPEARED TO EXPERIENCE A MILD INCREASE IN SPEED INSTEAD OF THE ABS UNIT ACTIVATING. DURING THE FAILURE, SHE CONCLUDED THAT WHEN THE ABS ACTIVATED, IT MALFUNCTIONED AND PREVENTED HER FROM COMING TO A COMPLETE STOP. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE INCIDENT. SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. SHE IS ALSO IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 84,000.

2004 JEEP GRAND CHEROKEE, 4.0 LITRE ENGINE, 4 WHEEL DRIVE. DEFROSTER/HEATER BLENDER DOOR GETS STUCK. ONLY BLOWS AIR FROM THE DEFROST VENT. VERY BAD WHEN YOU ARE TRYING TO AIR CONDITION THE VEHICLE AND YOU LIVE IN THE DESERT AS I DO. HAPPENS A COUPLE TIMES A WEEK. NOTHING TO DO BUT LET IT GO. IT USUALLY GOES BACK TO NORMAL COOLING AFTER ABOUT 2 HOURS OR SO. *TR

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER PASSENGER SIDE AC DOESN'T BLOW AS WELL (AS HARD AS) THE DRIVER SIDE VENT, AND THE AIR THAT DOES COME OUT IS HOT. IT'S THE OPPOSITE IN THE WINTER WHEN THE HEAT IS ON. PASSENGER SIDE ONLY MINIMAL BLOWING AND THE AIR IS VERY COLD???? ALSO AFFECTS THE DEFROST ON THE PASSENGER SIDE. NO WARM AIR ON PASSENGER SIDE, WINDOW WILL NOT DEFROST CAUSING VISIBILITY ISSUES!!!!!! *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT FELL ASLEEP AT THE WHEEL. THE VEHICLE SWERVED TO THE RIGHT, CROSSED OVER AN EMBANKMENT, DROVE INTO A DITCH, AND STRUCK A TREE HEAD ON. THE VEHICLE IS CURRENTLY AT THE SHOP BEING REPAIRED. THE CONTACT SUSTAINED CUTS AND BRUISES, BUT NO MAJOR INJURIES. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY. SHE BELIEVES THAT HAD THE AIR BAGS DEPLOYED, SHE WOULD NOT HAVE BEEN INJURED. THE CURRENT AND FAILURE MILEAGES WERE 34,000. UPDATE 09/10/08 *CW THE SEAT BELT DID NOT RESTRAIN THE CONSUMER. UPDATED 09/19/08. *JB

WE PURCHASED THE VEHICLE NEW. AFTER REPLACING BRAKES 4 TIMES, WE STILL HAVE PULSING WHEN WE BRAKE AND THE STEERING WHEEL SHAKES HORRIBLY. THERE ARE ONLY 36,000MILES ON THE VEHICLE AND WE HAVE ALSO HAD TO REPLACE THE TIRES DUE TO CUPPING. NO ONE KNOWS WHAT IS CAUSING THE PROBLEM, THEY JUST KEEP REPLACING THE BRAKES ONLY TO HAVE THEM CONTINUE TO PULSE. I CAN'T BELIEVE ANY OF THE MECHANICS THAT HAVE LOOKED AT THE VEHICLE WOULD ENJOY DRIVING A VEHICLE LIKE THIS, STILL WE ARE STUCK WITH IT. I READ ON ONE SITE THAT IT COULD BE THE CALIPERS; MAYBE CHRYSLER SHOULD LOOK INTO IT. WE HOLD OUR BREATH THAT WE WILL STOP WHEN WE PUT ON THE BRAKES. WHY ISN'T CHRYSLER MADE ACCOUNTABLE FOR FAULTY BRAKES/CALIPERS WHEN IT COULD CAUSE AN ACCIDENT?

2004 JEEP GRAND CHEROKEE LAREDO, 95,470 MILES. LEFT ENGINE BRACKET BROKE OFF VEHICLE WHILE DRIVING DOWN THE HIGH-WAY @ APPRX 65 MILES PER HOUR. I CAN'T SAY THAT THIS IS A DEFECT, BUT I FIND IT ODD BECAUSE IT'S NOT SOMETHING I'VE HEARD OF HAPPENING AGAINST AN ON-ROAD DRIVEN VEHICLE. *TR

WHEN I TURN ON THE A/C IT ONLY COMES OUT 1 SIDE WHILE HEAT COMES OUT THE OTHER SIDE. DEALER WILL NOT FIX. *TR

HEATER AND AIR CONDITIONER DOES NOT FUNCTION PROPERLY. MAY BLOW HEAT ON ONE SIDE AND COOL AIR ON THE OTHER SIDE WHEN THE A/C IS ON. MAY NEED TO TURN ALL THE UP TO 86 BEFORE HEAT WILL COME OUT IN THE WINTER. WILL SOMETIMES CORRECT ITSELF IF CAR IS TURNED OFF AND LET SIT FOR A PERIOD OF TIME. *TR

2004 JEEP GRAND CHEROKEE AUTOMATIC ZONE CONTROL CLIMATE CONTROL SYSTEM. BLEND DOOR FAILURE CAUSING OBSTRUCTION IN AIRFLOW RESULTING IN COSTLY REPAIR. A RELATED ISSUE OF THE BLOWER MOTOR CONNECTOR SHORTING OUT CAUSING FAILURE OF THE FAN MOTOR TO WORK. *TR

NO HEAT

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHEN THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT AT 10 MPH, SHE WOULD HEAR A DRAGGING NOISE AND THE STEERING WHEEL WOULD BECOME DIFFICULT TO MANEUVER. THE FAILURE DID NOT OCCUR WHEN THE WHEEL WAS TURNED TO THE RIGHT. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V079000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000.

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WITHIN THE PAST TWO YEARS, ALL FOUR WINDOW REGULATORS WERE REPLACED. DURING THE FIRST INSTANCES, THE FRONT PASSENGER SIDE WINDOW CONTINUED TO ROLL DOWN ON ITS OWN. WHEN THE REAR DRIVER'S SIDE WINDOW BEGAN EXHIBITING THE SAME FAILURE, THE CONTACT HAD THE WINDOW SEALED TO PREVENT IT FROM OPENING. ON EACH OCCASION, THE WINDOW GRADUALLY LOWERED AND WOULD NOT STOP. THE CURRENT MILEAGE WAS 79,253 AND FAILURE MILEAGE WAS 50,000.

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER 2004 JEEP GLAND CHEROKEE LIMITED THE AUTOMATIC TEMPERATURE CONTROL HAS FAILED. ONE SIDE OF THE VEHICLE BLOWS HOT AIR THE OTHER BLOWS COLD AIR. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ONE MONTH AFTER SHE PURCHASED THE VEHICLE, SHE NOTICED THAT THE DRIVER SIDE EXTERIOR MIRROR WOULD BECOME CLOUDY. SHE ACTIVATED THE HEATED MIRROR TO CLEAR IT UP, WHICH WORKED TEMPORARILY. HOWEVER, OVER THE LAST FEW MONTHS, THE FRAME AROUND THE INSIDE OF THE MIRROR FRACTURED AND CAUSED THE MIRROR TO CLOUD COMPLETELY OVER TO THE POINT OF ZERO VISIBILITY. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED. THE VEHICLE IS NOT UNDER WARRANTY; THEREFORE, THEY WOULD NOT REPAIR THE VEHICLE FOR FREE. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 43,000.

2004 JEEP CHEROKEE - A/C BLOWS COLD ONLY ON DRIVER SIDE. PROBLEM WITH "BLENDER DOORS" VERY COSTLY TO REPAIR/REPLACE (OVER $1000). THIS IS A VERY COMMON PROBLEM IN THIS MODEL. CHRYSLER IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING ABOUT IT. IT SHOULD BE RECALLED AND REPAIRED FOR FREE. *TR

2004 JEEP GRAND CHEROKEE LIMITED. DEFECTIVE BLEND DOORS, NO DEFROST, AC IFFY, HEAT ONLY AT TIMES. EXPENSIVE REPAIR, FOR NOW LIVING WITH IT. *TR