2004 Jeep Grand Cherokee complaints

LIFT WITHIN WINDOW BROKE SPONTANEOUSLY WHILE DRIVING APPROXIMATELY 20 MPH. WINDOW WOULD NOT STAY UP AND CABLES NEEDED TO BE REPLACED. APPROXIMATELY 5-6 MONTHS LATER, A SECOND WINDOW HAD THE SAME ISSUE THIS TIME WHILE PARKED-ANOTHER NEEDED TO BE REPLACED. ON 10/20/2013 THE SAME ISSUE HAPPENED TO A THIRD WINDOW WHILE IN REVERSE PULLING OUT OF DRIVING GOING NO MORE THAN 2 MPH-ANOTHER NEEDS TO BE REPLACED. I WAS INFORMED IT IS A COMMON PROBLEM BUT THAT THERE IS NO RECALL SO THEY CAN'T DO ANYTHING ABOUT IT AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT HE HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO MENTIONED THAT HE WAS EXPERIENCING PROBLEMS WITH THE VEHICLE AND THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 98,000. ...UPDATED 11-12-13 *BF

THE AIR BAG HAS NOT DEPLOYED, YET. I RECIEVED A RECALL NOTICE JAN. 1ST 2013 AND HAVE NOT BEEN CONTACTED BY ANYONE SINCE. I WOULD LIKE TO KNOW THE STATUS OF RECALL M35/NHTSA 12V-527. NEXT WEEK WILL BE TEN MONTHS OF WHICH I HAVE BEEN DRIVING THIS DEFECTIVE VEHICLE. I WOULD APPRECIATE ANY INFORMATION ABOUT THIS RECALL. THANKS, *JS

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE RECALL LETTER WAS RECEIVED OVER A YEAR AGO, IN WHICH THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING HOME FROM A CAMPING TRIP WITH MY FAMILY ON 9/2/13 ON HWY 2 IN LAUREL HILL, FL, TRAVELING APPROXIMATELY 50 MPH ON A TWO-LANE ROAD WHEN THE AIR BAG LIGHT ON THE DASHBOARD ILLUMINATED AND SHORTLY THEREAFTER THE DRIVER-SIDE AIRBAG DEPLOYED. NANOSECONDS LATER THE PASSENGER-SIDE AIRBAG DEPLOYED. I MANAGED TO KEEP FROM RUNNING OFF THE ROAD AND PULLED OFF ONTO THE NARROW SHOULDER. MY WIFE'S KNEE WAS HURT PRETTY BADLY AS THE DASH OPENED UP AND HIT HER KNEE WHEN THE AIRBAG DEPLOYED TEARING THE SKIN OFF HER LEFT KNEE AND BRUISING BOTH THE KNEE AND SURROUNDING TISSUE AND THE INNER PORTION OF HER RIGHT KNEE AS WELL. HER INJURY DID NOT REQUIRE ANY HOSPITALIZATION. I CONTACTED CHRYSLER BECAUSE I READ ONLINE THAT THERE WAS A RECALL (M35) THAT AFFECTED MY YEAR MODEL AND MAKE. THEY TOLD ME THAT MY VIN WAS NOT INCLUDED IN THE RECALL THOUGH OUR EXPERIENCE SEEMED TO MATCH UP WITH THE RECALL. THE JEEP IS CURRENTLY AT THE DEALERSHIP FOLLOWING AN INSPECTION AND THE CASE REMAINS OPEN. *JS

DEFECT IN ELECTRICAL WIRING IN DRIVER-SIDE DOOR PREVENTS WINDOWS FROM ROLLING DOWN (A SAFETY HAZARD) AND DOORS FROM LOCKING/UNLOCKING. THE BACK HATCH WILL EITHER REMAIN IN LOCKED OR UNLOCKED MODE DEPENDING ON WHEN THE WIRING FAILS (THIS MODEL JEEP DOES NOT INCLUDE A MANUAL WAY TO USE A KEY TO UNLOCK/LOCK THE BACK HATCH). IF A PET WAS IN THE BACK OF THE SUV THAT HAD A "PET FENCE", THERE WOULD BE NO WAY TO GET THE PET OUT OF THE VEHICLE (OR LUGGAGE/CARGO). THIS IS ESPECIALLY CONCERNING IN THE EVENT OF A REAR END COLLISION WHERE THE GAS TANK MAY CATCH ON FIRE (CURRENT RECALL). THE INTERIOR LIGHTS ALSO STAY ON AS IF A DOOR WAS OPEN. TURNING OFF THE INTERIOR LIGHTS PREVENTS THE SPEEDOMETER/ODOMETER/GAUGES/ETC FROM ILLUMINATING AT NIGHT. IF THE LIGHTS ARE NOT TURNED OFF, THEN ALL INTERIOR LIGHTS REMAIN ON CAUSING A HAZARD AT NIGHT AS WELL. DRIVER-SIDE WIRING WAS FIXED IN OCTOBER OF 2012. IN SEPTEMBER OF 2013, THE PASSENGER-SIDE WIRING IS CAUSING THE SAME PROBLEM - WINDOWS/DOOR LOCKS DON'T WORK AND THE INTERIOR LIGHTS STAY ON. THIS PROBLEM IS NOT AN ANOMALY. IT IS VERY CONCERNING THAT THE WIRING CAN FAIL IN BOTH FRONT DOORS WITHIN A ONE YEAR PERIOD - CREATING SAFETY ISSUES. *JB

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) AND WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED HAD NOT EXPERIENCED A FAILURE.

I WAS TAKING A TURN AT LESS THAN 15 MPH WHEN I HEARD A SNAP, AND I FELT A SLIGHT JOLT TO THE LEFT. AFTER TAKING THE TURN, I BEGAN TO ACCELERATE BACK UP TO SPEED WHEN MY SEAT SUDDENLY CAUSED ME TO LEAN BACK. IF I WERE AT A HIGHER RATE OF SPEED AT EITHER THE TURN OR WHEN I WAS ACCELERATING I FEEL I WOULD MOST LIKELY HAVE BEEN IN AN ACCIDENT. UPON INSPECTION OF MY SEAT I FOUND THE BRACKET TO MY SEAT HAD SNAPPED AND CAUSED MY DRIVERS SEAT TO TILT BACKWARD AND FORWARD AND SIDE TO SIDE UNDER ACCELERATION, BRAKING AND TURNING. I FEEL AS IF THIS IS A SEVERE SAFETY ISSUE AND NEEDS TO BE RECALLED, ESPECIALLY AS I AM NOT THE ONLY ONE HAVING THIS ISSUE. *JB

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A CHIME SOUNDED INSIDE OF THE VEHICLE AS THE AIR BAG WARNING INDICATOR BEGAN TO ILLUMINATE INTERMITTENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 10/17/13*CN

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW FELL INTO THE DOOR PANEL AND COULD NOT BE CLOSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 64,000.

JEEP HAS TWO RECALLS ON MY 2004 JEEP GRAND CHEROKEE, BUT HAS DONE NOTHING FOR MONTHS. I RECEIVED A NOTICE RECALL M35/NHTSA WARNING THAT AIRBAGS MIGHT DEPLOY ON THEIR OWN. SO FAR, JEEP HAS DONE NOTHING TO FIX IT. THEY SENT ME A FRIGHTENING NOTICE AND THEN, NOTHING. AUTO MANUFACTURERERS NEED TO BE REQUIRED TO FIX DEFECTS IN A TIMELY FASHION. I KNOW THERE IS ANOTHER RECALL THAT OCCURRED EARLIER THIS SUMMER, AND I HAVEN'T EVEN GOTTEN A NOTICE ABOUT IT. SO TWO SAFETY ISSUES AND SO FAR, NO REPAIR. SHOULD I EVEN BE DRIVING THIS VEHICLE? *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. UPDATED 10/17/13*CN

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PART NEEDED TO COMPLETE THE REPAIRS FOR NHTSA CAMPAIGN ID NUMBER WAS 12V527000 (AIR BAGS) REMAINED UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN JANUARY 2013. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT DID NOT EXPERIENCE THE FAILURE; HOWEVER THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD POSSIBLY DEPLOY INADVERTENTLY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT READILY AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED BUT DID NOT ADVISE THE CONTACT ON WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER WAS INFORMED, THE COMPANY THAT MANUFACTURED THE PART WENT OUT OF BUSINESS. UPDATED 11/20/13

WHEN BRAKING TO COME TO A COMPLETE STOP, IN A MCDONALD'S DRIVE THRU, THE CAR ACCELERATED OF ITS VOLITION AND LURCHED FORWARD. BRAKE PEDAL HAD TO BE DEPRESSED EXCESSIVELY TO COUNTER ACT ACCELERATION. *TR

RECEIVED SAFETY RECALL NOTICE M35NHTSA 12V-527 IN LATE 2012 (AIRBAG CONTROL MODULE). ADVISED I WOULD RECEIVE FOLLOWUP RECALL NOTICE WHEN PARTS WERE AVAILABLE. CHECKED LOCAL DEALER IN FEB 2012 AND WAS ADVISED THE PARTS WERE TO BE AVAILABLE IN MARCH 2012. JUST CHECKED DEALER TODAY (8/5/13) AND WAS ADVISED THEY DO NOT HAVE ANY DATE FROM JEEP ON WHEN PARTS WOULD BE AVAILABLE. IS ANYONE FROM NHTSA FOLLOWING UP ON THIS PROBLEM ? *TR

JUST BOUGHT MY 2004 JGC IN APRIL 2013. PULLING UP TO MY DRIVEWAY WITH MY 4 YEAR OLD IN THE BACK SEAT, I HEARD A STRANGE POP AND MY DRIVER'S SEAT MOVED BACKWARDS AND BECAME UNSTABLE. LOOKED AT THE SEAT BRACKET AND ONE SIDE IS CRACKED. IT HAD MADE SNAPPING NOISE BEFORE BUT I DIDN'T KNOW WHAT IT WAS. VERY DANGEROUS SITUATION AND I THANK GOD I WAS DRIVING SLOW AND WAS NOT ON THE HIGHWAY. I DID A SEARCH ONLINE AND THERE ARE 100'S OR THOUSANDS OF COMPLAINTS ABOUT THE SAME THING. THIS NEEDS TO BE RECALLED AND FIXED PROPERLY BY JEEP. *TR

WHILE DRIVING DOWN A LOCAL ROAD. I WAS COMING UP TO A RED LIGHT AND AS I WAS STOPPING THE DRIVER SEAT MADE A POPPING SOUND AND THE SEAT BACK WAS LEANING TOWARD THE RIGHT. I PULLED OVER TO SEE WHAT HAPPENED AND PART OF THE FRAME HAD BROKEN. THE SEAT IS NOW WOBBLY AND LEANS TO FAR ONE WAY. LUCKILY MY HUSBAND WAS ABLE TO STRIP THE SEAT AND WELD THE FRAME TO FIX IT. SOME TIME LATER THE BOTTOM FRAME THAT CONNECT THE SEAT TO THE FLOOR HAD BROKEN AND MY HUSBAND WELDED IT. IT IS A VERY DANGEROUS SITUATION THAT COULD HAD ENDED A LOT WORSE IF THE SEAT FRAME HAD BROKEN TO THE POINT THAT EFFECTED MY DRIVING. I TRIED CALLING JEEP DIRECTLY BUT BASICALLY GOT AN "IT NOT AN ISSUE WE COVER OR FIX AND YOUR ON YOUR OWN". I DID SOME RESEARCH ONLINE ABOUT THIS ISSUE AND IS A VERY COMMON SAFETY PROBLEM. PEOPLE ARE EVEN STARTING TO SELL BEEFIER FRAMES FOR JEEP SEATS AND SELL FOR $200. JEEP IS LOOKING AT A VERY LARGE LAW SUIT IF SOMEONE GETS SERIOUSLY INJURED DUE TO THIS DEFECT. BUT ONE THING IS FOR CERTAIN I WILL NEVER BUY A JEEP AGAIN! *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS)SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/4/13 *CN

I WAS TRAVELING AT 55 MPH GOING WEST WHEN A FORD FOCUS RAN A STOP SIGN AND HIT ME FROM THE SIDE GOING 80ISH MPH. WE SPUN OUT AND ROLLED SEVERAL TIMES, THE SIDE AND FRONT AIRBAGS DID NOT DEPLOY. WE GOT LUCKY AND FOR THE MOST PART WALKED AWAY FROM AN ACCIDENT THAT SHOULD OF KILLED US. *TR

2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE CONSUMER CONTACTED THE DEALER ON MORE THAN ONE OCCASION, ONLY TO BE TOLD, THERE WERE UNABLE TO GET THE PARTS NEEDED TO CORRECT THE PROBLEM.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS) AND THE PART WAS UNAVAILABLE FOR ONE YEAR. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A CAR PORT. THE CONTACT SUSTAINED MOUTH AND KNEE INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 174,000. *TR

2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM OCCUPANT RESTRAINT MODULE RECALL NOTICE. *SMD THE CONSUMER STATED MONTHS AGO, HE RECEIVED A RECALL NOTICE, REGARDING THE OCCUPANT RESTRAINT MODULE. HOWEVER, AS OF TODAY, HE HAS NOT HEARD ANYTHING FURTHER REGARDING THE RECALL AND ASSOCIATED REPAIR.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER AND PASSENGER SIDE WINDOWS WOULD NOT OPEN AND THE DOME LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE WIRING WITHIN THE DRIVER'S SIDE DOOR WIRING HARNESS. AFTER THE REPAIR THE FAILURE RECURRED SIX TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR

MY WIFE WAS BACKING UP IN OUR DRIVE WAY SHE DID NOT SEE MY SONS HONDA CIVIC BEHIND HER VERY POOR VISION FROM BEING SO HIGH FACTORY SETTINGS. SHE RIPPED THE GAS TANK OPEN. A FEW YEARS LATER SHE WAS REAR ENDED AND AGAIN THE TANK RIPPED OPEN WE WERE LUCKY BOTH TIMES NO FIRE. THEN WE HAVE HAD DEATH WOBBLE EVERY JEEP SUFFER,S FROM IT AT SOME TIME IN IT,S LIFE AS PER THE DEALER. I REPLACED EVERY STEERING PART IN THE FRONT END AFTER 40,000 MILES AGAIN IT HAPPENED TO ME AT 55MPH ON THE HIGHWAY I CAME SO CLOSE TO IT ROLLING IT OVER IT TOOK ME MORE THAN A MONTH TO GET BACK IN IT. THE DESIGN OF THE REAR IS JUST AN ACCIDENT WAITING TO HAPPEN THE REAR IS THE SAME AS A RAMP TO DRIVE UP. I AM FAR FROM A RICH MAN THIS PRODUCT COST ME CLOSE TO 40,GRAND. I TRULY THOUGHT WE COULD GET A FEW COST FREE MILES.I AM DISABLED I LIVE ON A FIXED INCOME. NOW MY INVESTMENT IS WORTHLESS. I WAS A DRIVER FOR A LIVING AND HAVE DRIVEN MORE THAN A THOUSAND CARS AND HAVE NEVER EXPERIENCED THIS WITH ANY OTHER CAR HELP HELP HELP PLEASE [XXX] P.S I SERVICE MY CARS LIKE CLOCKWORK! I TRY TO FIX THINGS BEFORE THEY BREAK..THIS JEEP HAS ME BEAT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V527000 (AIR BAGS) AND HAD NOT EXPERIENCED THE FAILURE AS DESCRIBED IN THE RECALL HOWEVER, THE CONTACT WAS CONCERNED THAT THE FAILURE COULD OCCUR AT ANY MOMENT. THE DEALER ADVISED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS NOT AVAILABLE AND THAT HE WOULD RECEIVE A RECALL LETTER WHEN THE PARTS BECAME AVAILABLE. IN ADDITION, THE CONTACT MENTIONED THAT THE ELECTRONIC DOOR LOCKS FAILED AND WERE INOPERABLE. THE AUTOMATIC KEY FOB WOULD NOT ACTIVATE THE DOOR LOCKS FROM A SHORT OR WIDE RANGE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE CURRENT MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 ( AIR BAGS), HOWEVER THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED FAILURE. UPDATED 08/15/13*LJ

I HAVE BEEN INFORMED BY CHRYSLER VIA PHONE CONVERSATION IS NOT RECALLING MY VEHICLE. THE 1998-2004 WERE LISTED AS HAVING SEVERE DESIGN FLAW WITH THE GAS TANK LOCATED NEAR THE REAR END AND PRONE TO IMPACT EXPLOSIONS. CHRYSLER STATED MY VEHICLE DID NOT QUALIFY FOR RECALL SINCE I DID NOT HAVE A TOW HITCH INSTALLED AND IT WAS NOT A 1993-1998 VEHICLE. 1. IF MY VEHICLE HAS A UNPROTECTED GAS TANK AND OVER 250 VEHICLES HAVE CAUGHT FIRE ON IMPACT WHY IS MY CAR NOT GOING TO GET A PROTECTIVE GUARD ( THIS WAS DONE ON OTHER VEHICLES THAT OWNERS COMPLAINED WHILE UNDER WARRANTY) 2. HOW IS A TOW HITCH GOING TO STOP A BACK END COLLISION? 3. WHY IS THE DESIGN AFTER 2004 OF THE GAS TANK NOT LOCATED SO CLOSE TO REAR END. IF THE LOCATION ISN'T A SAFETY CONCERN IT SHOULDN'T HAVE NEEDED TO BE RELOCATED. CHRYSLER FOUGHT THIS RECALL FOR YEARS AND NHTSA ALLOWED IT UNTIL A PETITION WAS CIRCULATED ON CHANGE.ORG TO HAVE MODEL YEARS 1998-2004 CARS RECALLED. COULD IT BE THE VEHICLES CHRYSLER WILL FIX ARE EVEN STILL ON THE ROAD AND THAT IS WHY THEY ARE EAGER TO FIX THOSE. I AM STUCK WITH A CAR CANNOT BE SOLD OR DRIVE. THE DEFECT DOESN'T JUST HURT ME BUT THE POOR PERSON WHO WOULD HIT ME AND RISK AN EXPLOSION. CHRYSLER MUST BE HELD ACCOUNTABLE! *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS ) IN NOVEMBER OF 2012. THE DEALER WAS CONTACTED TO SCHEDULE AND APPOINTMENT FOR RECALL REPAIRS BUT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE ON TWO OCCASIONS HAD MY DOOR LOCKS AND WINDOWS STOP OPERATING. THE FIRST TIME A WIRE WAS FOUND TO HAVE CRACKED IN HALF INSIDE A PROTECTED AREA OF THE DRIVERS DOOR. THIS COST $300.00. I BECAME SUCH A HEADACHE TO THE CHRYSLER CORP. THEY REFUNDED ME $250.00. THE SECOND TIME WE EXPERIENCED THIS SAME PROBLEM THE DEALER FOUND THE SAME WIRE IN A DIFFERENT LOCATION UNDER THE GLOVE BOX HAD JUST BROKEN IN TWO. THIS COST ME AGAIN AND CHRYSLER WOULD NOT HELP. I HAVE SEEN THIS SAME COMPLAINT ON THIS SAME VEHICLE ON THIS SITE. THERE IS A PROBLEM THAT MUST BE STUDIED BECAUSE OF THE POSSIBLE FIRE HAZARD. ANOTHER PROBLEM WE HAVE HAD IS AN INTENSE GAS ODOR TOWARDS THE REAR OF THE VEHICLE. THE VEHICLE HAS BEEN CHECKED MANY TIMES AN NO ONE CAN FIND THE PROBLEM, THE ODOR IS VERY INTENSE AT TIMES. *TR

AIRBAGS INADVERTENTLY DEPLOYED. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) DECEMBER 2013 HOWEVER, THE PART NEEDED TO COMPLETE THE RECALL REPAIR HAD NOT BECOME AVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS NOW ILLUMINATED CONTINUOUSLY. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART STILL HAD NOT BECOME AVAILABLE. THE MANUFACTURE COULD NOT PROVIDE AN EXPECTED DATE FOR AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 140,000.

THIS JEEP WAS RECALLED 11/08/2012 FOR AN AIR BAG PROBLEM. I HAVE CONTACTED JEEP MANY TIMES WITH NO REAL PROGRESS. JEEP SENT ME CONFIRMATION OF THE RECALL AND ITS BEEN OVER 6 MONTHS AND TODAY "06/03/2013" I CALLED JEEP AND THEY DO NOT HAVE ANY IDEA OF A DATE THEY CAN FIX IT. ACCORDING TO THE LETTER IF ITS NOT FIXED IN A REASONABLE AMOUNT OF TIME I SHOULD COMPLAIN. I CALL OVER 6 MONTHS VERY UNREASONABLE! WILL JEEP PAY FOR A RENTAL TILL THIS IS DONE. I DON'T FEEL SAFE DRIVING A CAR WHERE THE AIR CAN DEPLOY AT ANY TIME.

AT VARIOUS SPEEDS WHEN GOING UP HILL LOOSES POWER AND HAVE TO TAKE FOOT OFF GAS AND AGAIN TO GIVE GAS TO RUN. ONE TIME CAR TOTALLY TURNED OFF. *TR

DRIVER'S SIDE FRONT LEFT SEAT BRACKET HAS SHEARED WHILE GOING OVER HILLY ROADS. SEAT NOW LEANS WHILE TURNING AND ACCELERATING. *TR

BOTH BRAKE LIGHT LAMPS APPEARED TO BE BLOWN. PLASTIC AROUND THE LAMPS ARE SCORCHED AND DISCOLORED TO BROWN. THE BLACK PLASTIC UNDER THE CONTACTS ON THE LARGER LIGHT HOUSING ASSEMBLY HAVE MELTED AND DROPPED AWAY LOWER THAN THE CONTACTS ON THE LIGHT ASSEMBLY SOCKET CAN REACH, THEREFORE CONTINUITY IS BROKEN AND NEITHER LIGHT WILL WORK. PLASTIC UNDER THE CONTACTS IS NOW DETERIORATING AND CRACKING DUE TO THE HEAT OF THE BULB OR TOO MUCH CURRENT DRAW. THIS LAMP IS ALSO THE NIGHTTIME RUNNING LAMP SO IT WILL BE ON CONSTANTLY DURING THE EVENING HOURS. IT CONCERNS ME THAT THE PLASTIC AROUND THIS LAMP IS DEFECTIVE AND CANT TAKE THE HEAT TO THE POINT THAT L/R BRAKE LIGHT SYSTEM FAILS. OTHER BULBS AND SOCKETS IN USE IN THIS ASSY. DON'T APPEAR TO BE AFFECTED. IS THERE A FIRE HAZARD? *TR

MY 2004 JEEP GRAND CHEROKEE FRONT DRIVERSIDE SEAT FRAME CRACKED. I WAS JUST SITTING IN THE CAR WHEN IT WENT POP. NOW THE SEAT ROCKS AND IS VERY DANGEROUS. THE FEDERAL GOVERNMENT NEEDS TO INVESTIGATE BEFORE SOMEONE GETS KILLED. THERE ARE 100'S OF COMPLAINTS ONLINE ABOUT THIS PROBLEM WHEN IS THE GOVERNMENT GOING TO DO SOMETHING. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE EXITING THE VEHICLE, HE HEARD A LOUD CLANKING SOUND. THE DRIVER'S SEAT TRACK WAS FRACTURED AND THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE ELECTRIC SEAT FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 108,000. *TR

I AM WRITING ABOUT A SAFETY RECALL I RECEIVED IN JANUARY 2013. THE RECALL M35/NHTSA 12V-527 DEALS WITH DEPLOYMENT OF AIR BAGS DUE TO AN ELECTRICAL ISSUE. I HAVE FOLLOWED MULTIPLE TIME WITH CHRYSLER ON WHEN THE PARTS WILL BE AVAILABLE TO FIX THE PROBLEM. AS OF TODAY, THEY STILL HAVE NO IDEA. I AM CONCERNED THAT WE ARE DRIVING A CAR WITH SUCH A DANGEROUS RECALL AND THE MANUFACTURER IS NOT ADDRESSING THE ISSUE. IT APPEARS THEY DID THE REQUIRED PART - SEND OUT THE NOTIFICATION; HOWEVER, THEY ARE NOT ADDRESSING OR FIXING THE ISSUE. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS: INADVERTENT AIR BAG DEPLOYMENT). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED BUT WERE UNABLE TO PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS. THE CURRENT MILEAGE WAS 189,000. THE CONTACT DID NOT EXPERIENCE A FAILURE.

THE DRIVER SEAT IN MY VEHICLE HAD STARTED TO BECOME LOOSE AND FURTHER INSPECTION SHOWED A BROKEN SEAT BRACKET. IN ONLINE SEARCHES I HAD FOUND THIS WAS A COMMON ISSUE WITH THIS MODEL (1999-2004 JEEP GRAND CHEROKEE), SO COMMON IN FACT THAT A WEBSITE (HTTP://WWW.JEEPSEATBRACKET.COM/) SELLING AN IMPROVED SEAT FRAME WAS DEVELOPED FOR THIS EXACT ISSUE. THIS SEEMS TO BE A SAFETY CONCERN AS I CAN'T IMAGINE THE SEAT BELT BEING AS EFFECTIVE IF THE SEAT ISN'T PROPERLY ALIGNED AND I HAVE FOUND NO RECALL NOTICE FOR THIS ISSUE. I UNDERSTAND NORMAL WEAR AND TEAR ON VEHICLES BUT IT APPEARS BASED ON THE NUMBER OF COMPLAINTS I WAS ABLE TO FIND ONLINE THAT THIS IS MORE A POORLY MANUFACTURED PRODUCT THAN A WEAR AND TEAR ISSUE. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKES, THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING GEAR BOX WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V079000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY, POLE, STARTER AND ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 151,695. *TR

I WAS GETTING INTO MY CAR AND SAT IN THE DRIVER SIDE SEAT. I HEARD A POPPING SOUND AND MY SEAT MOVED. I GOT OUT OF MY CAR TO CHECK MY SEAT AND NOTICE IT WAS LOOSE. *TR