Page 8 of 16 · complaints 351–400 of 762

2003 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Visibility
Filed Jul 27, 201180,000 milesDE

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND BOTH REAR WINDOWS HAD TO BE REPLACED. THE CONTACT STATED THAT THE MOTORS FAILED IN ALL THREE WINDOWS AND THE WINDOWS WOULD NOT STAY IN THE UPRIGHT POSITION. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,000.

Air Bags
Filed Jul 22, 201198,000 milesVA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 15 MPH WHEN BOTH FRONTAL AIR BAGS DEPLOYED SIMULTANEOUSLY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT BECAUSE THE VEHICLE WAS EIGHT YEARS OLD, THEY WOULD NOT BE RESPONSIBLE FOR REPAIRING THE VEHICLE. THE MANUFACTURER WAS CONTACTED WHO SEND OUT AN INVESTIGATOR TO FURTHER ASSESS THE FAILURE. THE INVESTIGATOR ADVISED THAT THE FAILURE DID NOT DEEM INVOLVEMENT OF THE MANUFACTURER AND NO FURTHER ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS TAKEN TO THREE DIFFERENT MECHANICS WHO ADVISED THAT THERE WAS AN ELECTRICAL FAILURE THAT CAUSED THE DEPLOYMENT AND THAT THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT WAS ADVISED THAT THE ELECTRICAL SYSTEM COULD BE REPAIRED BUT WOULD ONLY CAUSE THE AIR BAGS TO DEPLOY AGAIN. THE INSURANCE COMPANY ALSO REFUSED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 98,000.

Air Bags › Frontal2 injured
Filed Jul 12, 201199,700 milesVA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 25 MPH WHEN THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS SUDDENLY DEPLOYED. THE CONTACT SUFFERED MINOR BURNS TO THE WRIST AND THE PASSENGER SUFFERED MINOR BURNS TO THE KNEES AS A RESULT OF THE AIR BAG DEPLOYMENT. THE WINDSHIELD WAS ALSO FRACTURED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FAILURE AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS OUTSIDE OF WARRANTY AND THERE WERE NO RECALLS FOR THE FAILURE THEREFORE, THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE FAILURE MILEAGE WAS 99,700.

Air Bags
Filed Jun 6, 2011130,000 milesPA

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE FOR SEVERAL MINUTES BOTH AIR BAGS DEPLOYED ON THE DRIVER AND FRONT PASSENGER SIDE OF THE VEHICLE. NO ONE WAS INJURED. THE CONTACT CALLED THE DEALER WHERE THE VEHICLE WAS PURCHASED AND THEY OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.

Air Bags › Frontal
Filed Jun 6, 2011118,000 milesPA

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS IN THE DRIVEWAY AND NOT TURNED ON, THE AIR BAGS DEPLOYED. THE CONTACT WAS TOLD BY THE DEALER THAT THEY WERE NOT RESPONSIBLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 118,000.

Air Bags
Filed May 25, 201168,300 milesTN

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 5 MPH THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER DETERMINED THAT THE PASSENGERS AIR BAG SENSOR MODULE WAS DEFECTIVE. THE MANUFACTURER ASSISTED WITH SOME OF THE REPAIRS, BUT THE FAILURE RECURRED. THE FAILURE AND CURRENT MILEAGE WAS 68,300. UPDATED 11/03/11 *BF THE MECHANIC FOUND THE WIRING HARNESS TO THE AIR BAG MODULE WAS EXTREMELY HOT, WHICH CAUSED THE AIR BAG MODULE TO SHORT OUT AGAIN. THE SHORT CAUSED MAJOR DAMAGE AND THE MODULE HAD TO BE REPLACED. THE AIR BAG LIGHT ILLUMINATED AGAIN. IT WAS DETERMINED THE WIRING HARNESS WAS BROKEN DUE TO THE WAY IT WAS INSTALLED WHEN THE VEHICLE WAS MANUFACTURED. UPDATED 03/08/12

Electrical System
Filed May 10, 2011103,000 milesVA

03' JEEP GRAND CHEROKEE WITH 100K MILES. HAS BEEN WELL MAINTAINED AND TAKEN CARE OF. I'M IN THE NAVY AND AM STATIONED AT NS NORFOLK WHERE THERE MANY TUNNELS. SO, I'M DRIVING HOME FROM THE NAVAL STATION AND MY JEEP IS RUNNING PERFECT, THEN ALL OF THE SUDDEN NOTHING. IT JUST DIES. I LET IT SIT A FEW MINUTES AFTER BARELY MAKING OFF THE ROAD AND IT STARTED BACK UP. EVER SINCE IT HAS STARTED DOING THIS PERIODICALLY AND ALWAYS NO PRIOR INDICATION. I'VE DONE SOME RESEARCH AND NOTICED THAT SEVERAL JEEP OWNERS ARE HAVE SIMILAR ISSUES. THIS SEEMS TO ME TO BE A MAJOR SAFETY ISSUE TO ME. I CAN ONLY IMAGINE MY WIFE AND CHILD TRYING TO GET THROUGH A TUNNEL, OR A CURVE ANYWHERE AND IT JUST DIES. ALL OF THE SUDDEN NO POWER STEERING, NO POWER BRAKES AND TRAFFIC ZOOMING EVERYWHERE. I WOULD BE CURIOUS TO SEE HOW MANY ACCIDENTS HAVE OCCURRED AS A RESULT OF THIS. IT SEEMS TO BE DIFFICULT TO DIAGNOSE, BUT APPEARS TO BE A DEFECT WITH THE PCM SHORTING OUT. *TR

Seats
Filed May 10, 2011103,000 milesGA

THE SEAT FRAME ON THE DRIVERS SIDE HAS BROKEN IN HALF. THIS SHOULD BE A PRIORITY SAFETY RECALL AS THIS DOESN'T SEEM TO BE AN ISOLATED INCIDENT. SEEMS MORE LIKE A DESIGN FLAW BY A COMPANY CUTTING CORNERS. SEE THE ATTACHED WEBSITE FOR MORE JEEP OWNERS THAT HAVE HAD THE SAME PROBLEM WITH THEIR VEHICLE. HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP. *TR

Electrical System
Filed May 9, 201145,000 milesCA

RIGHT REAR TAILLIGHT ASSEMBLY, BRAKE AND TAILLIGHTS REPEATEDLY BURN OUT. AFTER HAVING DEALERSHIP REPLACING BULBS MULTIPLE TIMES, THERE IS NOW A PROBLEM WITH THE ASSEMBLY AS IT IS NOT PROVIDING POWER TO THE BULB SOCKETS. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Apr 23, 201140,000 milesPA

I PURCHASED A 2003 JEEP GRAND CHEROKEE LIMITED IN 2007 AND IT HAD 25,000 MILES AND ONE OWNER. AT 40,000 MILES THE BLEND DOORS FAILED DUE TO DEFECT OF CHEAP PLASTIC AND SHODDY CONSTRUCTION. MOST JEEP DEALERS WANT $1500.00 TO REPAIR THIS ISSUE. THIS IS A SAFETY ISSUE AND CHRYSLER SHOULD BE HELD RESPONSIBLE AND PAY FOR FULL REPAIR OF THIS MALFUNCTIONING DESIGN. *TR

Air Bags
Filed Mar 30, 201176,000 milesTN

WHILE DRIVING APPROXIMATELY 25 MPH ON A SMALL CITY STREET, BOTH FRONT AIR BAGS ON OUR 2003 JEEP CHEROKEE SPONTANEOUSLY DEPLOYED. THERE WAS NO COLLISION AND NO REASON FOR THE AIR BAG DEPLOYMENT. THE ROAD WAS SMOOTH AND THE WEATHER WAS CLEAR. POLICE CHECKED THE VEHICLE AND VERIFIED THERE WAS NO DAMAGE TO THE OUTSIDE OF THE VEHICLE. MY WIFE, WHO WAS DRIVING THE VEHICLE, APPEARS TO HAVE ONLY MINOR INJURIES BUT WILL BE CHECKED BY A DOCTOR TODAY. *TR

Visibility
Filed Mar 30, 201142,000 milesKY

JEEP GRAND CHEROKEE 2003 DEFECT IN BLEND DOOR DESIGN, BROKEN, NO HEAT, NO DEFROST, IS A SAFETY ISSUE, UNABLE TO DRIVE VEHICLE SAFELY IN COLD WEATHER BECAUSE NO HEAT TO DEFROST WINDSHIELD. *TR

Engine and Engine Cooling › Cooling System
Filed Mar 24, 201131,679 milesOH

JEEP GRAND CHEROKEE LAREDO 4X4 2003 CONTINUOUS FAILURE OF THE RELAY SWITCH FOR THE RADIATOR AND ALSO FAN ASSEMBLY. RELAY SWITCH GOES BAD EVERY 6MO TO 9MO. FAN ASSEMBLY WAS REPLACED OCT 2010 AND NEEDS TO BE REPLACED AGAIN MARCH 2011. *TR

Equipment
Filed Mar 9, 2011110,000 milesNV

2003 JEEP GRAND CHEROKEE HEATER/DEFROSTER FAILURE. INTERMITTENTLY WHILE DRIVING, THE HEATER/DEFROSTER STOPS BLOWING HOT AIR AND BLOWS COLD. I LIVE IN A CITY WHERE WE GET SNOW AND FOG, AND TEMPS GO BELOW ZERO. HAVING A MALFUNCTIONING DEFROSTER IS A SAFETY ISSUE. THIS HAS OCCURRED IN A SNOWSTORM, AND I HAD TO PARK THE VEHICLE BESIDE THE ROAD AND CALL A FAMILY MEMBER TO PICK ME UP BECAUSE I COULD NOT KEEP ICE FROM FORMING INSIDE MY WINDSHIELD. I WAS STUCK BESIDE THE ROAD WITH A 2 YEAR OLD CHILD, IN THE SNOW! SOMETIMES TURNING OFF THE VEHICLE AND RESTARTING WILL HELP, OTHER TIMES, IT WILL RANDOMLY TURN BACK ON. *TR

Exterior Lighting
Filed Mar 3, 201156,000 milesCO

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ENGAGED THE LEFT TURN SIGNAL AND BUT IT WOULD NOT ILLUMINATE. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY FOR TWO MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 59,000.

Vehicle Speed Control
Filed Feb 28, 2011152,000 milesNH

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THERE WAS SUDDEN VEHICLE ACCELERATION UP TO 80 MPH. THE BRAKE WAS BEING DEPRESSED BUT THE VEHICLE WOULD NOT SLOW DOWN. THE EMERGENCY BRAKE WAS ENGAGED BUT THE VEHICLE CONTINUED TO PROCEED AT 80 MPH. THE VEHICLE ALSO STARTED TO SLOW DOWN TO 60 MPH WHILE THE RPMS CONTINUED TO EXCEED OVER 700. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND A TOW TRUCK WAS CALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE INSURANCE COMPANY WAS ALSO CONTACTED AND STATED THAT THEY WANTED TO INSPECT THE FAILURE ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WILL SEND A REPRESENTATIVE TO THE DEALER TO INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 152,000.

Seats
Filed Feb 18, 2011148,000 milesOR

I HAVE OWNED A 2003 JEEP GRAND CHEROKEE FOR TWO YEARS. IN DECEMBER 2010 I WAS DRIVING IN TRAFFIC WITH MY I INFANT DAUGHTER AND ALL OF A SUDDEN MY SEAT LIKE SNAPPED OFF AT THE BOTTOM AND I AM IN THE BACK SEAT. LUCKILY NO ONE WAS HURT. THE METAL BROKE. I KNOW IM LIKE THE MILLIONTH COMPLAINT. I AM A SINGLE MOM AND CANNOT AFFORD TO HAVE THIS EXPENSE OR RISK GETTING INTO AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS YOUR IMMEDIATE ATTENTION. *LN

Seats
Filed Feb 14, 201174,000 milesAZ

THE DRIVER'S SEAT TO MY 2003 JEEP CHEROKEE LAREDO SHEARED AWAY FROM THE SUPPORT BRACKETS. I HAVE BEEN TRYING TO FIND A SEAT OR FIND SOME WAY TO FIX IT. IT IS A SAFETY ISSUES. *TR

Seats
Filed Jan 18, 2011117,300 milesNJ

THE FRONT DRIVERS POWER SEAT, BROKE FROM IT'S FRAME, THE PART WAS WELDED AND BROKE A SECOND TIME. THE SEAT IS UNSTABLE AND IN AN ACCIDENT COULD BREAK AWAY FROM THE TRACK AND WIND UP IN THE REAR SEAT. THE AIRBAG WOULD BE INEFFECTIVE. *TR

Visibility
Filed Dec 30, 201000

TOTAL LOSS OF HEAT ON THE PASSENGER SIDE. NOW THE DRIVERS SIDE HAS NO HEAT EITHER. I LIVE IN CANADA AND WE NEED THE HEAT TO WORK OR THE VEHICLE IS TOTALLY USELESS IF YOU CAN'T SEE OUT THE WINDSHIELD! JEEP DEALERS ARE AWARE OF THE PROBLEM, BUT WON'T FIX IT BY RECALL. THEY EXPECT YOU TO PAY ANYWHERE FROM 800-1500 FOR THEM TO FIX IT AND A LOSS OF YOUR JEEP FOR AT LEAST 3 DAYS. THIS IS NUTS! *TR

Equipment › Appliance › Air Conditioner
Filed Dec 16, 201049,742 milesNC

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN THE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS 06V197000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, AND 09V117000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THE VEHICLE WAS REPAIRED AT AN AUTHORIZED DEALER FOR BOTH RECALLS. AFTER BEING REPAIRED HE NOTICED THAT THERE WAS STILL A HOLE DEVELOPING IN THE FRONT DRIVERS SEAT DUE TO THE HEATED SEATING FEATURE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE IT WAS REPAIRED A THIRD TIME. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY OVERHEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ONE TIME A YEAR FOR FIVE YEARS CONSECUTIVELY WHERE THE ENGINE FAN RELAY AND MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 49,742 AND THE CURRENT MILEAGE WAS 150,000. THE CONSUMER ALSO STATED THE DRIVER'S EXTERIOR MIRROR ALSO HAD A PROBLEM WITH THE HEATING ELEMENT. ALSO, THE VEHICLE HAD AN EVAPORATED EMISSION LEAK WHICH CAUSED THE VEHICLE TO FAIL INSPECTION. THE FAN RELAY WAS REPLACED FIVE TIMES, THE AIR CONDITION WAS INOPERATIVE, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REFUSED TO COVER THE REPAIR OF A HOLE THAT DEVELOPED IN THE DRIVER'S SEAT APPROXIMATELY THE SIZE OF A BASEBALL WHICH HE BELIEVED WAS RELATED TO THE HEATED ELEMENT PROBLEMS. UPDATED EVOQ 01/27/11 ..UPDATED 09-17-12 *BF THE CONSUMER STATED CHRYSLER HAS CONSIDERED THE CASE TO BE A GOODWILL CASE AND OPENED UP A REIMBURSEMENT CASE IN REGARDS TO THIS VEHICLE. UPDATED 09/24/2012 *JS

Engine and Engine Cooling
Filed Dec 15, 201095,000 milesTX

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE STALLED. THE DEALER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. THE VIN WAS UNAVAILABLE.

Seats
Filed Nov 17, 2010166,000 milesCA

I HAD JUST BOUGHT THIS VEHICLE AND TAKING THE OFF RAMP IN A HARD ARC WHILE SLOWING DOWN I FELT THE DRIVERS SEAT MOVE. I ONLY HAD A COUPLE OF HUNDRED YARDS TO GO SO I WAITED TO CHECK IT WHEN I GOT HOME. THE FRONT LEFT SEAT BRACKET HAD SHEARED AWAY LEAVING THE SEAT SITTING AT A FUNNY ANGLE. THIS IS A DANGEROUS THING TO HAPPEN. LUCKILY, NO ONE WAS HURT.

Vehicle Speed Control
Filed Nov 3, 2010200,000 milesNC

2003 JEEP GRAND CHEROKEE HAS EXPERIENCED PROLONGED ACCELERATION PROBLEMS. THE PROBLEM AT FIRST WAS SUBTLE, ACCELERATING SLOWLY BUT NOTICEABLY AT ANY SPEED OVER 35 MPH. EVENTUALLY, THE CAR DIED AT A TRAFFIC LIGHT. MECHANICS REPAIRED THE THROTTLE BODY. WITHIN TWO WEEKS OF THE REPAIR, THE CAR BEGAN UNWARRANTED ACCELERATION AT FULL THROTTLE. ENGINE RED LINED WHEN PUT INTO PARK OR NEUTRAL. GENUINE JEEP PART REPLACED THE AFTERMARKET THROTTLE BODY. UNWARRANTED ACCELERATION PROBLEM CONTINUED...ACCELERATOR WAS DETERMINED TO HAVE A "STICKING PROBLEM" AND WAS REPAIRED AND/OR CLEANED. THE PROBLEM PERSISTS...THIS TIME, AGAIN, THE THROTTLE BODY IS APPARENTLY THE TARGET OF BLAME. IN THIS SITUATION MY BRAKES/EMERGENCY BRAKE AND NOT SUFFICIENT TO HOLD BACK THE JEEP. THIS IS A DANGEROUS AND VERY SCARY SITUATION WHICH NEEDS TO BE SERIOUSLY ADDRESSED BY THE MANUFACTURER. TOTAL REPAIR COSTS TO DATE: APPROX. $500.00. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Oct 26, 2010NV

2003 JEEP GRAND CHEROKEE LAREDO: HEATER/DEFROSTER INTERMITTENTLY BLOWS COLD AIR WHILE DRIVING. WHILE DRIVING IN THE WINTER WITH HEAT AND/OR DEFROST ON AND TEMP CONTROL TURNED TO WARM/HOT, SUDDENLY THERE IS COLD AIR ONLY. IN RAIN/SNOW WINDSHIELD WILL FROST OVER MAKING IT IMPOSSIBLE TO SEE. THIS DEFECT MAY ONLY LAST A FEW MINUTES, MAYBE LONGER. IF I STOP THE ENGINE FOR A MINUTE OR TWO, AND DON'T TOUCH THE HEATER CONTROLS, RESTART THE CAR, THERE IS HEAT AGAIN TO DEFROST THE GLASS. THIS HOWEVER MAY ONLY LAST A FEW MINUTES OR MAYBE AN HOUR. IF THE ENGINE IS STOPPED AGAIN AND RESTARTED, THERE IS HEAT AGAIN. THIS IS EXTREMELY DANGEROUS AS A COLD DEFROSTER IN A SNOWSTORM CAUSES ICE BUILDUP INSIDE THE CAR. I HAVE SEEN MANY HEAT/DEFROST PROBLEMS WITH THIS GENERATION OF GC'S ON THE INTERNET. I HAVE TO QUESTION WHY CHRYSLER HAS NOT ISSUED A RECALL FOR SUCH A DANGER TO MYSELF AND OTHERS. *TR

Electrical System
Filed Oct 24, 201040,000 milesFM

WIRING HARNESS THAT GOES BEHIND VALVE COVER IS MELTED. I HAVE HAD TO HAVE MY 2003 JEEP GRAND CHEROKEE'S # 3 INJECTION WIRE REPLACED TWICE. ONCE BEFORE 70,000 MILES AND AGAIN WITHIN THE LAST YEAR. WHILE IT WAS STILL UNDER WARRANTY THE VEHICLE WOULD SPIT AND SPUTTER AND I'D SMELL GAS. THE VEHICLE WOULD STALL. THE FACILITY CHANGED THE #3 INJECTOR AND IT RAN OKAY FOR A SHORT TIME. IT DID IT AGAIN AND "SOMETHING ELSE" WAS THE PROBLEM. TRAVELING AFTER THE FIRST 'FIX' AND IT BOGGED DOWN, HEAVY GAS SMELL, HESITATION, ETC. THE #3 WIRE REPLACED. A LITTLE OVER 1000 MILES TO NEXT DESTINATION AND IT TOOK 4 TANKS OF GAS, HORRIBLE SMELL, SPIT AND SPUTTER, ETC. LIMPED INTO PORT, #3 WIRE AND INJECTOR REPLACED ALONG WITH A TUNEUP FOR FOULED PLUGS. THIS YEAR IT HAPPENED AGAIN. TOOK IT IN AND WAS SHOWN THE WIRING HARNESS IS MELTED. #3 WIRE REPLACED. THIS HAS BEEN COSTLY AND EVEN THOUGH THE FACILITY SEES THE MELTED HARNESS THEY HAVEN'T QUESTIONED WHY. IS THIS A FIRE HAZARD WAITING TO HAPPEN? I'M NOT SURE OF THE DATES BUT CAN HUNT DONE PAPERWORK IF NEEDED. *TR

Exterior Lighting › Turn Signal
Filed Oct 20, 2010132,000 milesTX

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE LEFT AND RIGHT TURN SIGNALS SUDDENLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT FUSE BOX FOR THE TURN SIGNALS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. THE VIN WAS UNAVAILABLE.

Power TrainCrash
Filed Sep 8, 201080,000 milesCA

I WAS IN MY GARAGE AND PUT MY 2003 JEEP GRAND CHEROKEE INTO REVERSE AND IT ACCELERATED LIKE A BULLET OUT OF THE GARAGE AND I ENDED UP JUMPING OUT AND FALLING ON THE GROUND AND THE CAR HIT MY NEIGHBORS WALL. *TR

Engine and Engine Cooling
Filed Aug 26, 201060,500 milesVA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE FAILURE WOULD OCCUR INTERMITTENTLY UNTIL PROGRESSIVELY BECOMING WORSE. ON ONE OCCASION, THE VEHICLE STALLED AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 60,500.

Electrical System
Filed Aug 4, 201074,000 milesCA

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE .THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE AIR CONDITIONING UNIT FAILED AS WELL AS THE BLINKERS. THE DEALER ADVISED THERE WAS A SHORT IN THE CIRCUIT THAT CONTINUOUSLY CAUSED THE FUSE TO FAIL. THERE WERE NO REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 74,000.

Visibility
Filed Jul 20, 201050,000 milesKY

BLEND DOOR ON HEATER BROKEN, UNABLE TO TURN HEAT ON OR DEFROST. THIS MAKES THIS VEHICLE UNSAFE TO DRIVE IN COLD WEATHER. I CAN NOT DRIVE VEHICLE IN WINTER TIME. NO ASSISTANCE FROM DEALER IN REPAIRING THIS DEFECTIVE BLEND DOOR. *TR

Latches/Locks/Linkages
Filed Jul 20, 201065,000 milesKY

2003 JEEP GRAND CHEROKEE, VEHICLE LOCK SWITCH DOES NOT WORK, MUST USE THE REMOTE TO LOCK VEHICLE. I BELIEVE THIS IS A SAFETY ISSUE. I HAVE READ OF OTHERS WITH SIMILAR PROBLEM. *TR

Visibility › Power Window Devices and Controls
Filed Jun 26, 201074,830 milesMD

I AM THE OWNER OF A 2003 JEEP GRAND CHEROKEE SUV. RECENTLY, THE DRIVERS SIDE POWER WINDOW EXPERIENCED A MALFUNCTION AND WILL NOT WORK. THE PROBLEM WAS DIAGNOSED AS A DEFECTIVE REGULATOR. THE REPAIR COST $516. I HAVE INVESTIGATED THIS ISSUE ON THE WEB AND HAVE DETERMINED THAT THIS ISSUE WITH THE JEEP POWER WINDOW REGULATOR IS A WIDESPREAD, SYSTEMIC PROBLEM WITH ALL JEEP VEHICLES. I BELIEVE THAT CHRYSLER SHOULD INITIATE A RECALL ON THIS PART. *TR

Vehicle Speed Control
Filed May 25, 201039,000 milesNY

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE STOPPED AT A TRAFFIC STOP, THERE WAS AN UNUSUAL INCREASE OF ENGINE RPMS BETWEEN 2000 AND 3000. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING MOMENTS LATER, THE FAILURE PERSISTED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE TWICE BEFORE THE RPMS RESET TO NORMAL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE OCCURRED DAILY. THE APPROXIMATE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 41,000.

Exterior Lighting › Turn Signal
Filed May 20, 201056,000 milesIL

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT NOTICED WHILE DRIVING AT VARIOUS SPEEDS, THE LEFT TURN SIGNAL WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 62,000. UPDATED 7/20/10 *CN UPDATED 07/23/10*JB

Seats
Filed May 20, 201083,000 milesMN

DRIVER SIDE LEFT FRONT BRACKET BROKE ON SEAT. *TR

Seats
Filed May 18, 201097,500 milesGA

THE DRIVERS SIDE SEAT HAS A BROKEN BRACKET THAT ALLOWS THE ASSEMBLY TO ROCK BACK AND FORTH. IT WAS PERFECTLY FINE UNTIL LAST WEEK. I HAVE OWNED THIS VEHICLE SINCE 2002 AND THE SEAT WAS NEVER A PROBLEM. I HAVE FOUND NUMEROUS COMPLAINTS ABOUT SEAT BREAKAGE ON THE JEEP GRAND CHEROKEE LAREDO AND MANY OTHER JEEP MODELS. THIS IS A SAFETY ISSUE WHEN ALL ATTACHMENT POINTS BREAK AND THE SEAT IS NO LONGER ATTACHED TO THE MOUNTS. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Apr 26, 2010CT

BLEND DOOR MALFUNCTION- UNABLE TO REGULATE TEMPERATURES. EXTREMELY COSTLY FIX. *TR

Seats
Filed Apr 20, 2010140,000 milesMD

2003 JEEP GRAND CHEROKEE, FRONT SEAT BRACKET BROKEN. *TR

Air Bags › FrontalCrash1 injured
Filed Mar 29, 201080,000 milesMD

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS TRAVELLING AT APPROXIMATELY 50 MPH, ANOTHER VEHICLE ON THE OTHER SIDE OF THE ROAD MOVED INTO THE CONTACTS LANE AND BOTH VEHICLES COLLIDED IN A FRONTAL CRASH. WHILE THE PASSENGER SIDE AIR BAG DEPLOYED, THE DRIVER SIDE AIR BAG DID NOT. THE CONTACT SUFFERED HEAD INJURIES. A POLICE REPORT WAS FILED. SHE CALLED THE MANUFACTURER AND FILED A REPORT; NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS TOTALED BUT NO ONE INSPECTED IT TO FIND OUT WHY DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.

Engine and Engine Cooling
Filed Mar 22, 2010112,000 milesCA

TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE LUNGED FORWARD AND STALLED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FOLLOWING DAY THE VEHICLE OPERATED NORMALLY; HOWEVER, THE IDENTICAL FAILURES OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE FRONT CONTROL MODULE. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 112,000. UPDATED 6/21/10 *CN THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF WITH NO WARNING AND WOULD NOT RESTART. IT WAS DETERMINED THE CRANK SENSOR BECAME EXTREMELY HOT WHICH CAUSED THE VEHICLE TO SHUT DOWN. THE FAN RELAY ALSO FAILED WHICH CAUSED THE VEHICLE TO OVERHEAT AND THE INTERNAL TRANSMISSION SENSORS FAILED. UPDATED 07/01/10.*JB

Seats
Filed Mar 18, 2010100,303 milesFL

DRIVER'S SEAT SUPPORT BROKE AND NOW THE SEAT WOBBLES. I HAVE DISCOVERED THAT THIS HAS HAPPENED TO A LOT OF PEOPLE. IT JUST HAPPENED TODAY WHILE I WAS DRIVING AND I HAVE NOT FIGURED OUT WHERE TO TAKE IT FOR REPAIR YET. *TR

Seats
Filed Mar 6, 201089,000 milesVA

FOR THE SECOND TIME IN 5 YEARS THE DRIVERS SIDE SEAT SUPPORT HAS BROKEN. BOTH TIME THE BREAK HAS OCCURRED ON THE FRONT LEFT CORNER. THE BROKEN PART IS OF THE SUPPORT ASSEMBLY, IT IS A TUBE THAT PIVOTS TO ALLOW FOR UP/DOWN ADJUSTMENTS AND HOLDS THE WEIGHT OF THE SEAT. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Feb 21, 201042,000 milesCA

2002 JEEP GRAND CHEROKEE LIMITED V-8 4X4 WITH CLIMATE CONTROL. THE HVAC FAN QUIT FUNCTIONING. WHEN I TOOK THE VEHICLE INTO THE DEALER I PURCHASED IT FROM, I WAS TOLD, WITHOUT THEM DOING ANY TEARDOWN, THAT IT WAS A COMMON OCCURRENCE FOR THE HVAC WIRE HARNESS AND CONNECTOR BEHIND THE DASH TO OVERHEAT AND MELT DOWN. WITH THE VEHICLE BEING OUT OF WARRANTY, THE ESTIMATED REPAIR COST IN 2005 AT OVER $1200 IN LABOR PLUS THE WIRING HARNESS AND A SET OF 3 AIR DOORS, I COULD NOT THEN NOR NOW AFFORD REPAIRS AND HAVE DONE WITHOUT HEAT OR COOLING EVER SINCE. TO ELIMINATE THE POSSIBILITY OF A FIRE FROM THE DAMAGED WIRING, I REMOVED THE FUSE, WHICH I RECALL TO BE 40 AMPS. I STRONGLY FEEL THAT POSSIBILITY OF A FIRE FROM THE OVERHEATED WIRING IS JUST CAUSE FOR A RECALL TO REPLACE THE WIRING HARNESS AND RELATED PARTS DAMAGED BY THE APPARENT SHORT CIRCUIT CAUSED BY THE OVERHEATING. I ALSO SUSPECT THAT THE CRUISE CONTROL WAS DAMAGED ALSO AS IT HASN'T FUNCTIONED PROPERLY SINCE. *TR

Visibility
Filed Feb 16, 201085,000 milesCO

BLEND DOOR FAILURE IN THE HVAC SYSTEM LEADING TO INADEQUATE DEFROSTING OF FRONT WINDSHIELD IMPAIRING VISION. DEALERSHIP WAS AWARE OF THE ISSUE PRIOR TO FAILURE AS THIS IS A COMMON MALFUNCTION. REPAIR WORK WAS NOT COVERED UNDER PREMIUM WARRANTY PLAN. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Feb 16, 201043,000 milesOH

INTERMITTENT HEAT AND DEFROST IT FINALLY WENT OUT TOOK IT TO REPAIR SHOP THE PIGTAIL WAS MELTED AND HAD TO BE REPLACED BLOW MOTOR WORKS BUT THE DAMPENER DOORS WON'T OPEN TO LET HEAT OR DEFROST WORK. JEEP SAYS IT IS A COMMON PROBLEM WITH THE 2003 JEEP GRAND CHEROKEE LIMITED EDITION BUT THEY WONT FIX IT BECAUSE THEY SAY IT IS NOT A SAFETY ISSUE. IF YOU CANT SEE OUT OF YOUR WINDOWS YOU CANT SEE TO DRIVE AND YOU SCRAPE THE ICE OFF THE INSIDE OF THE WINDOWS AND THEY ICE BACK UP. *TR

Visibility
Filed Feb 14, 201040,000 milesKY

PROBLEM WITH VISIBILITY, DEFROSTER, BOTH BLEND DOORS ARE BROKEN, DUE TO A DEFECTIVE PART, THERE IS NO HEAT OR DEFROSTING ON THIS VEHICLE. 2003 GRAND CHEROKEE, I CAN NOT DRIVE IN COLD TEMPS WITH NO HEAT, OR DEFROST ON WINDSHIELD THIS IS A SAFETY HAZARD NO HELP FROM JEEP, COST TO DETERMINE WHAT REPAIR NEEDED $100 & THEN REPAIR IS OVER $1000 AND INVOLVES REMOVING ENTIRE DASH TO REPLACE THESE PARTS. PLEASE ASSIST JEEP OWNERS WITH THIS VERY COMMON DEFECT. *TR

Air Bags
Filed Dec 23, 200990,000 milesLA

AIRBAG LIGHT GOES ON AND OFF RANDOMLY WHILE DRIVING. IS THE AIRBAG WORKING OR NOT? DEALER COULDN'T CONFIRM WITHOUT A $1200 FEE. *TR

Seats
Filed Dec 23, 200970,000 milesCO

DRIVERS SIDE SEAT BRACKET HAS BROKEN FOR SECOND TIME DUE TO NORMAL USE. IF SEAT BRACKET BREAKS FROM NORMAL USE, HOW CAN IT STAND-UP IN AN ACCIDENT? ALSO IT IS NOT READILY APPARENT WHEN IT BREAKS, SO CRASH INTEGRITY IS ALREADY COMPROMISED. REPAIR IS $400 NEW BRACKET, OR OVER $800 FOR MY JEEP. OLD PART WILL BE RETAINED IN MY GARAGE. I THOUGHT I WAS THE ONLY ONE WITH THIS PROBLEM, BUT THE INTERNET IS FILLED WITH PEOPLE WITH THE SAME ISSUE. I THINK IT IS FAR MORE DANGEROUS THAN THE SEAT HEATER ISSUE I JUST GOT RECALL FOR.R

Vehicle Speed Control
Filed Dec 21, 2009115,740 milesOH

WHILE ON AN INTERSTATE HIGHWAY AT NORMAL SPEEDS, THE CRUISE CONTROL STUCK, CAUSING FULL THROTTLE ACCELERATION. THE ONLY WAY TO SLOW THE VEHICLE DOWN WAS TO SHIFT INTO NEUTRAL BECAUSE THE BRAKES WERE INSUFFICIENT TO CONTROL THE SPEEDING VEHICLE. THE OVER-REVVING OF THE ENGINE RESULTED IN SEVERE DAMAGE (MAIN BEARING/ROD) UNTIL IT COULD BE SHUT OFF. IT WOULD HAVE BEEN IMPOSSIBLE TO STEER IT TO THE SIDE OF THE ROAD WITHOUT HAVING THE ENGINE ON. THIS WAS A SERIOUSLY LIFE-THREATENING SITUATION FOR TWO PEOPLE WHO SURVIVED ONLY BECAUSE OF QUICK THINKING. AS A RESULT, REPAIRS FOR THIS VEHICLE TOTAL OVER $6000. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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