2003 Jeep Grand Cherokee complaints

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) IN JANUARY 2013. THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED THREE TIMES AND THE CONTACT WAS TOLD THAT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/22/13 *CN

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 12V527000 (AIR BAGS) THE CONTACT CALLED THE DEALER FOR AN APPOINTMENT. THE DEALER STATED THAT THERE WERE NOT PARTS AVAILABLE TO REMEDY THE RECALL. THREE MONTHS LATER, THE DEALER STILL DID NOT HAVE THE NECESSARY PARTS TO SERVICE THE VEHICLE UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED FUEL WAS LEAKING FROM THE FUEL TANK AND THE SMELL OF GASOLINE WAS INSIDE THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER NOR CONTACT THE MANUFACTURER REGARDING THE FUEL LEAK. THE FAILURE MILEAGE WAS 180,000.

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIR BAG OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. HOWEVER, THE DEALER INFORMED THE CONSUMER, THE PARTS WOULD BE AVAILABLE BY THE END OF MARCH. AS OF MAY 2013, THE PARTS WERE STILL NOT AVAILABLE. UPDATED 07/30/13

I RECEIVED A RECALL NOTICE FROM CHRYSLER CORPORATION IN OCTOBER 2012 REGARDING DEFECTIVE AIRBAG WITH THE POSSIBILITY IT WOULD DEPLOY WITHOUT WARNING. I WAS TOLD MY CAR WOULD BE REPAIRED WHEN THE PARTS BECAME AVAILABLE. IT IS NOW MAY 28, 2013 AND THE PARTS ARE STILL NOT AVAILABLE. I CONTACTED MY LOCAL JEEP DEALER AS WELL AS CHRYSLER CORPORATION. IN THE MEANTIME, I AM AFRAID AND UNABLE TO DRIVE THIS CAR FOR FEAR THE AIRBAG WILL DEPLOY. IT HAS NOW BEEN IDLE IN MY DRIVEWAY FOR MORE THAN SEVEN MONTHS. I CANNOT DRIVE THIS CAR AND I CANNOT SELL IT WITH THE KNOWLEDGE THAT IT HAS A VERY SERIOUS MECHANICAL DEFECT. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO COOL PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE COMPRESSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FOLLOWING DAY THE FAILURE RECURRED. THE MECHANIC THEN REWIRED THE AIR CONDITIONING UNIT BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.

WHILE DRIVING MY JEEP ON THE HIGHWAY HOME FROM WORK, I EXPERIENCED WHAT I NOW KNOW TO BE CALLED THE "DEATH WOBBLE" AMONG JEEP OWNERS. WHILE DRIVING AT APPROXIMATELY 60 MPH, I EXPERIENCED A VIOLENT SHAKING IN THE STEERING WHEEL AND THE TIRES VISIBLY WOBBLING WHILE DRIVING ON THE HIGHWAY. I HAD TO PULL OVER TO THE SHOULDER AND WHILE BRAKING, ALMOST LOST CONTROL OF THE VEHICLE. WHILE TRYING TO DIAGNOSE THE PROBLEM ON THE SHOULDER IN THE MIDDLE OF RUSH HOUR TRAFFIC IN HOUSTON, I COULDN'T DETERMINE THE PROBLEM. THROUGH ONLINE RESEARCH, THE PROBLEM SEEMS TO BE WITH THE WEARING OF THE STEERING AND SUSPENSION SYSTEMS. I REVIEWED THE TSB FROM CHRYSLER AND NO MODIFICATIONS HAVE BEEN MADE TO THE VEHICLE. THE VEHICLE HAD NEW TIRES PUT ON IN NOVEMBER AND ALSO JUST HAD BOTH AN OIL CHANGE AND A TIRE ROTATION TWO DAYS AGO. THIS SHOULD BE A CONCERN THAT CHRYSLER NEEDS TO ACKNOWLEDGE AS A FLAW IN THE DESIGN RATHER THAN SIMPLY ISSUING A PSA. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V527000 (AIR BAGS); HOWEVER, THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED DATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED FAILURE AT THIS TIME.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE RIGHT DIRECTIONAL BLINKER FAILED. THE BLINKER REMAINED ILLUMINATED CONSTANTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC OR REPAIRS PERFORMED. THE FAILURE MILEAGE WAS 44,100 AND THE CURRENT MILEAGE WAS 44,885. ...UPDATED 08/22/13 *BF THE CONSUMER STATED WHEN HE UN-LOCKED THE DOOR WITH THE KEY, THE HAZARD LIGHTS CAME ON. HE CHANGED ALL THE BULBS AND THE BLINKERS, BUT THE LIGHTS STAYED ON. HE WAS UNABLE TO USE THE BLINKERS, AND HE HAD TO UN-HOOK THE BATTERY FOR A COUPLE OF HOURS. THE TAIL LIGHTS WERE ALSO REPLACED, BUT THEY STILL DIDN'T WORK.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DETECTED THAT THE FAILURE WAS RELATED TO THE OCCUPANT RESTRAINT CONTROL MODULE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V527000 (AIR BAGS) HOWEVER, THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE PART TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE BLEEDING THE BRAKES, THE COOLING FAN ACTIVATED WHILE THE VEHICLE WAS OFF. THE CONTACT SUSTAINED CUTS TO THE ARM. THE CONTACT SPOKE WITH THE MANUFACTURER BECAUSE THERE WAS A RECALL FOR THE COOLING FAN UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 06V199000 (ENGINE AND ENGINE COOLING) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000. *TR

2003 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE 12V527000. *SMD THE CONSUMER NEVER RECEIVED ANY FOLLOW-UP RECALL NOTICE. HE DECIDED TO HAVE THE REPAIR DONE, AT AN INDEPENDENT REPAIR FACILITY. HE IS NOW SEEKING REIMBURSEMENT. UPDATED 08/15/13

HAD MY JEEP FOR ABOUT 4 YEARS NOW, AND I'VE RECENTLY HAD MANY ISSUES WITH IT. FOR ONE, THERE'S A RECALL, WHICH PARTS ARE NOT AVAILABLE RIGHT NOW FOR AN ORC SENSOR. THE RECALL LETTER SAID THERE MAY BE A CHANCE THAT IT COULD CAUSE AN ELECTRICAL DISTRESS ON THE COMPUTER. NOW, I DON'T KNOW IF THESE CAUSED MANY ELECTRICAL ISSUES OR NOT, BUT I'D LIKE TO SEE SOMETHING DONE ABOUT IT. AROUND LATER NOVEMBER 2012 I TOOK THE JEEP TO GET THE AC/HEATER WORK BECAUSE IT WASN'T WORKING. PAID $400.00, LABOR AND PARTS. ALSO GOT MY SIGNAL LIGHTS FIXED, BECAUSE THEY WEREN'T WORKING EITHER. FEW MONTHS PASS, NOW ITS MARCH 2013. THE SIGNAL LIGHTS WORK WHEN THEY WANT, EVEN AFTER GETTING IT FIXED. THE RIGHT SIGNAL LIGHT WORKS FINE, THE LEFT WORKS WHEN IT WANTS. MY DRIVER FOGLIGHT WENT OUT. I DON'T HAVE A BAD BULB SO WHAT IS IT? FEW WEEKS LATER, DRIVER HEADLIGHT GOES OUT. AGAIN, NO BLOWN BULB. FEW MORE WEEKS PASS, AND MY AC/HEATER STOPPED WORKING AGAIN. WHY? ALSO, THE DRIVER TAIL LIGHT, AT TIMES GOES OUT. NO BAD BULB. I FEEL AS IF I GIVE IT MORE TIME, THE PROBLEM IS JUST GOING TO GET WORSE. WE NEED TO LOOK INTO THIS PROBLEM. *TR

2003 JEEP GRAND CHEROKEE. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS TO HEATED SEAT ELEMENTS RECALL NOTICE. *SMD THE CONSUMER STATED THE SEAT HEATER WAS NOT WORKING PROPERLY. HE BECAME AWARE OF THE RECALL AND HAD THE DEALER CHECK, BUT WAS INFORMED THAT HIS VEHICLE WAS ONE OF THE FEW THAT WAS NOT INCLUDED IN THE RECALL OF SEATS THAT POSED A DANGER OF CATCHING ON FIRE. THE CONSUMER STATED HE WAS LED TO BELIEVE, THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL, BECAUSE THE HEATED SEAT ELEMENT POSED NO DANGER OF FIRE. HAVING BEEN LED TO BELIEVE THE PART POSED NO FIRE HAZARD, AND THAT IT MAY HAVE JUST WORN OUT, THE CONSUMER AGREED TO PAY THE COST TO REPLACE THE HEATED SEAT ELEMENT. HOWEVER, WHEN THE ELEMENT WAS REPLACED BY THE DEALER, IT WAS DISCOVERED THE PART WAS NOT WORN, BUT CLEARLY DAMAGED BY FIRE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER FRONTAL AIR BAG DEPLOYED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE OCCUPANT RESTRAINING CONTROL MODULE BUT THE PART WAS NO LONGER AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 164,000.

WE ARE THE ORIGINAL OWNER'S OF OUR JEEP GRAND CHEROKEE (2003) AND THE FRONT DRIVER'S SEAT STARTED WOBBLING FROM SIDE TO SIDE, WHICH MAKES DRIVING DISORIENTING PARTICULAR WHEN GOING AROUND CURVES. WHEN TAKEN IN TO THE SHOP WE WERE TOLD THAT THE BRACKETS ATTACHING THE SEAT FRAME HAVE FAILED AND ARE BROKEN AND NEED TO BE WELDED OR NEED A REPLACEMENT SEAT. AFTER RESEARCHING THIS ISSUE WE FOUND THAT THIS IS A COMMON ISSUE AND REPLACING THE SEAT OR RE-WELDING THE SEAT BRACKETS WILL ONLY RESULT IN THIS HAPPENING AGAIN BECAUSE BRACKETS ARE MADE OF CHEAP METAL. I AM VERY FEARFUL THAT THE SEAT WILL CAUSE AN ACCIDENT (DUE TO THE DISORIENTED IT CAUSES WHEN DRIVING) OR THAT AN INJURY WILL OCCUR BECAUSE THE SEAT WILL COMPLETELY DETACH IN WHICH CASE THE SEAT BELT IS BASICALLY WORTHLESS IN PREVENTING INJURY DURING AN ACCIDENT. GIVEN THE NUMBER OF COMPLAINTS ON THIS ISSUE THAT CAN BE FOUND IN A BASIC GOOGLE SEARCH IT IS DISGUSTING THAT DAIMLER/CHRYSLER HAS DONE NOTHING TO REMEDY THIS SITUATION. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT WOULD SHAKE AND ROCK TO THE SIDES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

AT LEFT TURN BEFORE INCOMING CARS BE TOO CLOSE TURNED ACCELERATING . HALF WAY WITH STEERING WHEEL HARDING ,IT SHUTS OFF. I HAD TO PUT ON BRAK AND TURN CAR ON TO BACK CAREFULLY . TURNED IN AND STOPPED TO CHECK . FOR PAST YEAR WITH EVERY SHUT OFF EITHER STARTS OR NOT , I HAD FIXED AT CAR DEALER. HUFFINES IS THE CAR DEALER WITH ALL RECORDS. *TR

WHILE DRIVING ON THE HIGHWAY, A LIGHT CAME ON THE DASH, THE AIR BAGS DEPLOYED AND I LOST COMPLETE CONTROL OF THE CAR CAUSING ME TO CRASH INTO SOME TREES AND FLIP THE VEHICLE. IT WAS TOTALED. *TR SPOKE W/ OWNER BUT VEH IS NO LONGER AVAIL. ADDED VIN. *PO

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT DIFFERENT SPEEDS, THE FRONT DRIVER'S POWER SEAT BRACKET FRACTURED AND CAUSED THE SEAT TO SHIMMY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE IS 180,000. UPDATED 03/12/13*LJ

WHILE DRIVING THE FRONT DRIVERS POWER SEAT BRACKET BROKE CAUSING THE SEAT TO WIGGLE, THEN RELEASE. NOW IT APPEARS A NEW SEAT MAY BE THE RECOURSE AS THIS HAS BEEN REPORTED OVER AND OVER AGAIN AND THERE IS NO RECALL. AS JEEP KNOWS ABOUT THIS THEY SHOULD BE MADE RESPONSIBLE TO PROVIDE A REPLACEMENT TO MAKE IT SAFE. *TR

I HAVE NO HEAT IN THIS VEHICLE. I REPLACE A PART AND DETACHED THE GLOVE COMPARTMENT PERMANENTLY SO THAT I CAN TURN A KNOB TO GET HEAT, AT LEAST, ON THE DRIVER SIDE. THERE IS ZERO HEAT ON THE PASSENGER SIDE, BUT I ENGAGE THE "C" BUTTON AND THE PASSENGER SIDE GETS RECIRCULATED AIR ON THAT SIDE, (NOT WARM, BUT AT LEAST NOT FREEZING COLD). SOMETIMES TURNING THE KNOB ENGAGES THE HEAT, SOMETIMES NOT. I HAVE DISCOVERED THAT THIS IS A DEFECT IN MANUFACTURING FOR 2003 JEEP GRAND CHEROKEE LIMITED VEHICLES, ALONG WITH PRIOR YEARS. HOWEVER, TO MY KNOWLEDGE, THERE HAS BEEN NO RECALL. I PURCHASED THIS VEHICLE PRE-OWNED, WITH 80K MILES ON IT. MY QUESTION IS IF THIS IS A DEFECT IN MANUFACTURING, WHY SHOULD I HAVE TO PAY HUNDREDS OF DOLLARS TO REPAIR IT. IT SEEMS THAT THE DEALERSHIP SHOULD ABSORB THE COST OF THIS REPAIR AND NOT THE CONSUMER. ADDITIONALLY, WHY HASN'T THIS PROBLEM BEEN LISTED AS A RECALL? *TR

VEHICLE'S HEATING SYSTEM IS DEFECTIVE...HEAT ONLY COMES OUT ON PASSENGER SIDE AND NOT DRIVER'S SIDE, A INTERNAL DEFECT IN HEATING MECHANICS (DOOR'S THAT CONTROL HEAT ) IN RESEARCHING ONLINE APPEARS THAT THIS IS A COMMON ISSUE WITH JEEP OWNERS IN THIS YEAR RANGE AND SHOULD BE A RECALL THAT THE MANUFACTURE IS RESPONSIBLE FOR. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEATS OVER HEATED AND BURNED A HOLE IN THE SEATS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE WIRES FOR THE HEATER UNIT BURNED THROUGH THE SEAT. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 03V117000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). THE FAILURE AND CURRENT MILEAGE WAS 120,000.

WE ARE THE ORIGINAL OWNER'S OF OUR JEEP GRAND CHEROKEE (2003) AND THE FRONT DRIVER'S SEAT STARTED WOBBLING FROM SIDE TO SIDE, WHICH MAKES DRIVING DISORIENTING PARTICULAR WHEN GOING AROUND CURVES. WHEN TAKEN IN TO THE SHOP WE WERE TOLD THAT THE BRACKETS ATTACHING THE SEAT FRAME HAVE FAILED AND ARE BROKEN AND NEED TO BE WELDED OR NEED A REPLACEMENT SEAT. AFTER RESEARCHING THIS ISSUE WE FOUND THAT THIS IS A COMMON ISSUE AND REPLACING THE SEAT OR RE-WELDING THE SEAT BRACKETS WILL ONLY RESULT IN THIS HAPPENING AGAIN BECAUSE BRACKETS ARE MADE OF CHEAP METAL. I AM VERY FEARFUL THAT THE SEAT WILL CAUSE AN ACCIDENT (DUE TO THE DISORIENTED IT CAUSES WHEN DRIVING) OR THAT AN INJURY WILL OCCUR BECAUSE THE SEAT WILL COMPLETELY DETACH IN WHICH CASE THE SEAT BELT IS BASICALLY WORTHLESS IN PREVENTING INJURY DURING AN ACCIDENT. GIVEN THE NUMBER OF COMPLAINTS ON THIS ISSUE THAT CAN BE FOUND IN A BASIC GOOGLE SEARCH IT IS DISGUSTING THAT DAIMLER/CHRYSLER HAS DONE NOTHING TO REMEDY THIS SITUATION. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE AIR BAG DEPLOYED ERRONEOUSLY. THE CONTACT SUSTAINED MINOR INJURIES AS A RESULT OF THE DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE DEALER WAS NOTIFIED AND STATED THAT THEY HAD NEVER HEARD OF ANY SUCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND AN INVESTIGATOR TO FURTHER INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

DRIVING ALONG, CAR SIMPLY CUTS OFF. NO WARNING. SOLUTION IS TO DISCONNECT BATTERY CABLES, WAIT ABOUT 5 MINUTES, RECONNECT AND RESTART. DEALERS ARE BAFFLED. NO KNOWN RELIABLE FIX. VERY DANGEROUS IF ON BRIDGE, INTERSTATE OR TUNNEL. ESPECIALLY A PROBLEM AT NIGHT, AS "FIX" INVOLVES SHUTTING OFF ALL LIGHTS INCLUDING HAZARD WARNING LIGHTS. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT TWO MONTHS PRIOR TO THE WARNING, THE AIR BAG WAS REPLACED BECAUSE OF FAILURE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THERE WERE NO PROBLEMS FOUND WITHIN THE AIR BAGS. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 10/11/12*LJ UPDATED 10/15/2012 *JS

TL* THE CONTACT OWNS A 2003 JEEP CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG DEPLOYED WHILE PARKING. THE CONTACT THEN ATTEMPTED TO EXIT THE VEHICLE AND THE FRONT DRIVER'S AIR BAG DEPLOYED, CUTTING HER ARM. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 172,000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE TEMPERATURE INCREASED AND THE VEHICLE WAS CLOSE TO OVERHEATING. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FAN MOTOR WAS NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC REPLACED THE FAN MOTOR. THE FAILURE RECURRED TWICE AFTER THE REPAIR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT FRACTURED FROM THE SEAT MOUNT. AFTER INSPECTING THE SEAT, THE CONTACT DISCOVERED NINE FRACTURES IN THE MOUNTING BRACKETS AND THE POWER RACK OF THE SEAT. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,113.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT NOTICED THAT THE DRIVER SIDE TURN SIGNAL WAS NOT ILLUMINATED. THE CONTACT REPLACED THE FUSE FOR THE TURN SIGNAL HOWEVER, THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 05/02/12*BF THE CONSUMER STATED ON OCCASION, THE RIGHT BLINKER FAILED TO OPERATE AS WELL. THE FLASHER RELAY WAS REPLACED WITH A BRAN NEW PART, WHICH WORKED FOR ABOUT ONE WEEK. UPDATED 05/04/12

2003 JEEP GRAND CHEROKEE. CONSUMER STATES MAJOR PROBLEMS WITH ENGINE AND BLOWN HEAD GASKET *TGW

POOR DESIGN AND CHEAP PLASTIC PARTS LED TO PREMATURE FAILURE OF THE HEATER/AC BLEND DOORS THAT CONTROL THE AIR FLOW OF THE HEATER AND AIR CONDITIONING SYSTEM. THIS PROBLEM HAS EXISTED ON THE 1999 TO 2004 JEEP GRAND CHEROKEE. WHY DIDN'T CHRYSLER REPAIR THE DEFECT INSTEAD OF WAITING 6 YEARS? THE DEALER CHARGES $ 1300.00 TO MAKE THIS REPAIR.THE ACTUAL PART IS ABOUT $30.00. CHRYSLER SHOULD BE HELD ACCOUNTABLE FOR THIS. *TR

TURN SIGNALS NOT WORKING, BUT HAZARD LIGHTS WORK. *TR

WHILE STOPPED AT A TRAFFIC LIGHT MY JEEP STARTED TO ACCELERATE AND, EVEN WITH THE BRAKE PEDAL FULLY DEPRESSED, SURGED FORWARD. THIS HAS HAPPENED NUMEROUS TIMES IN THE PAST WEEK BOTH AT TRAFFIC LIGHTS AND AT STOP SIGNS, ALWAYS WHILE STOPPED. THE RPMS HAVE INCREASED TO BETWEEN 1,500 AND 4,500. THE JEEP DEALER ATTEMPTED TO FIX IT ON TUESDAY, HOWEVER THE PROBLEM RE-OCCURRED ON MY WAY HOME AND AGAIN WITH A MECHANIC IN THE VEHICLE WHEN I BROUGHT IT BACK. TO DATE, THE CAR IS STILL AT THE DEALER AND HAS NOT BEEN FIXED. *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000.

FOR AN AMERICAN MADE CAR THIS IS VERY UPSETTING. SEEMS LIKE AMERICAN CARS ARE MADE TO BREAK DOWN AND NOT LAST. A WAY FOR THESE CORPORATIONS TO MAKE MONEY. MY VEHICLE HAS NO HEAT AND HAS BEEN VIEWED BY A MECHANIC AND THE COST ARE INCREASINGLY UNFAIR. WITH ON 62K MILES, THIS ISN'T RIGHT! *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED AT 60 MPH WHEN THE CRUISE CONTROL AND THE HORN FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 76,000.

A CAR WASH ATTENDANT PROCEEDED TO ENTER THE CUSTOMER'S 2003 JEEP GRAND CHEROKEE TO DRY IT DOWN AFTER IT ROLLED OFF OUR INSURED'S CAR WASH TRACK. THE VEHICLE WAS IN NEUTRAL. HE PLACED HIS FOOT ON THE BRAKE AND STARTED UP THE JEEP. HE PUT THE JEEP INTO DRIVE. THE ENGINE REVVED UP REALLY HIGH AND TOOK OFF. THE JEEP LURCHED AHEAD STRIKING THE CLOSED OVERHEAD CAR WASH DOOR. PHYSICAL DAMAGE TO THE DOOR AND THE CUSTOMER'S VEHICLE RESULTED. THE CUSTOMER'S VEHICLE WAS TOTALED. EMPLOYEE IS CERTAIN HE DID NOT PLACE HIS FOOT ON THE ACCELERATOR. REQUESTING ACTION BE TAKEN TO AVOID BODILY HARM AND MORE PROPERTY DAMAGE FROM OCCURRING IN THE FUTURE. UPDATED 01/17/12 *TR

SEAT OVER HEATING BURNNING LEGS. *TR

SUDDEN UNINTENDED ACCELERATION AND LOSS OF BRAKING WHILE DRIVING IN PARKING LOTS. WHEN DRIVING AT SLOW SPEED IN PARKING LOT, TURNED RIGHT TO PULL INTO PARKING SPACE. GAVE ACCELERATOR A SLIGHT PUSH TO GIVE CHEROKEE ENOUGH GAS TO MOVE INTO UPHILL PARKING STALL. QUICKLY MOVED FOOT FROM ACCELERATOR TO BRAKE PEDAL, WHEN CAR MOTOR REVVED, SPEED INCREASED AND FRONT END OF CAR HIT CONCRETE RETAINING WALL. BRAKING UNABLE TO STOP OR SLOW THE CAR BEFORE IMPACT. SECOND INCIDENT ON 11/12/2011 WITH APPROXIMATELY 78,000 MILES DRIVEN WHEN DRIVING AT SLOW SPEED THROUGH PARKING LOT, TURNING RIGHT TO DRIVE DOWN PARKING LANE, PLACED FOOT ON BRAKE PEDAL TO SLOW EVEN MORE TO MOVE FURTHER TO RIGHT SIDE OF LANE TO AVOID ONCOMING CAR. WITH SIDE OF FOOT, FELT ACCELERATOR PEDAL DROP AWAY CAUSING MOTOR TO REV, SPEED TO INCREASE. LEFT FRONT BUMPER HIT LEFT FENDER OF ONCOMING CAR AND RIGHT FRONT FENDER HIT BACK BUMPER OF PARKED TRUCK. DESPITE PRESSING ON BRAKE AS HARD AS POSSIBLE, CAR FAILED TO SLOW AND STOPPED ONLY ON IMPACT WITH TRUCK. ALMOST AS IF BRAKE WAS OVERRIDDEN BY ACCELERATION. TWO INCIDENTS HAPPENED IN SIMILAR CIRCUMSTANCES: COLD PRECIPITATING WEATHER; CAR HEATER ON; DRIVING AT SLOW SPEED IN PARKING LOT; PAVEMENT WET; MAKING RIGHT HAND TURN; WITH BRAKING, CAR BEGINS ACCELERATING UNEXPECTEDLY; ACCELERATION OVERRIDES BRAKE; BRAKE FAILS TO SLOW OR STOP CAR; CAR STOPS ONLY ON IMPACT. *TR

OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY. I WAS MADE AWARE IF THIS 2003 JEEP GRAND CHEROKEE RECALL BY A FRIEND WHO BOUGHT A USED 2003 JEEP GC. HE MENTIONED THE DEALER PERFORMED THE RECALL FOR THE SEAT HEATER. SEARCHING YOUR RECALL DATABASE I FOUND THE EXACT RECALL AS DESCRIBED TO ME. I CONTACTED MY LOCAL DEALER AND FOUND THAT OUR VIN IS NOT INCLUDED IN THE RECALL NOTICE. I THE CONTACTED THE NHTSA, WHO VERIFIED THE DEALERS FINDING. THE NHTSA SUGGESTED THAT I FILE A COMPLAINT TO HAVE OUR VEHICLE ADDED TO THE RECALL. WE HAVE EXPERIENCED THE ISSUE AS DESCRIBED. THE SEAT WILL HEAT UP TO AN EXTREME TEMPERATURE, THEY NOW DON''T' WORK. WE GOT HEATED SEATS AS MY WIFE HAS LUPUS AND NEEDS THE WARMTH DURING COLDER WEATHER. HOW CAN WE GET OUR VEHICLE ADDED THE RECALL?? THANKS *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SEAT MOUNTING BRACKET FRACTURED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 125,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TURN SIGNALS WOULD FAIL INTERMITTINGLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES BUT THE PROBLEM WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A SNAPPING SOUND FROM UNDER THE SEAT AND NOTICED THAT THE FRONT DRIVER SIDE SEAT BEGAN TO ROCK BACK AND FORTH ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE ADJUSTER WELD TO THE FRONT DRIVER SIDE SEAT WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TURN SIGNALS WERE INOPERABLE. THE CONTACT CHANGED THE LIGHT BULBS AND THE FUSES WITHOUT SUCCESS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DEALER ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE BECAUSE THE TURN SWITCH WORKED PROPERLY AND ALSO CONTROLLED THE WINDSHIELD WIPERS. THE FAILURE MILEAGE WAS 176,000.

THE HEATER IN THE FRONT DRIVER SEAT STARTED AT FIRST TO HEAT UP AND NEARLY BURN THE LEGS OF THE DRIVER ON HIGH, HAD TO SET THE CONTROL TO LOW TO KEEP FROM BURNING THE LEGS OF THE DRIVER. AFTER COMING HOME FROM WORK THE POWER LIGHT SHOWED THAT THE SEAT WAS STILL ON, YET THE DRIVERS HEATED SEAT DOES NOT WORK ANYMORE. SMELLED SOMETHING BURNING PRIOR TO SHUTTING THE ENGINE OFF AFTER DRIVE HOME. SINCE THEN THE HEATED SEAT IN THE DRIVERS SIDE DOES NOT WORK ANYMORE. ALL OTHER CONTROLS FOR POWER SEATS ADJUSTMENTS WORK FINE. I CALLED JEEP DEALER FOR REPAIR, COME TO FIND OVER 100,000 VEHICLES HAVE HAD THIS PROBLEM WHICH REQUIRED A RECALL ON THE HEATED SEATS (RECALL NO. F17, AND J14) ID# 06V197000, AND 09V117000. I HAVE THE SAME PROBLEM THAT REQUIRES REPAIR BUT THEY WILL NOT FIX THE ISSUE UNDER RECALL. *TR

MY FRONT DRIVER SEAT BRACKET HAS SNAPPED IN 4 SPOTS. THIS NOW LEAVES MY FRONT SEAT VERY UN-SECURE TO THE VEHICLE AND IS VERY SHIFTY. THIS IS A SAFETY ISSUE THAT NEEDS TO HAVE A RECALL AS THIS HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME MODEL JEEP AS MINE. THE SEAT BRACKETS AND MOUNTS ARE OF POOR QUALITY AND BREAK EASILY. AS RESULT OF THIS, MY SEAT BELT IS USELESS BECAUSE IF I DON'T HAVE A SEAT THAT IS SECURED TO THE VEHICLE, WHAT GOOD WILL A SEAT BELT DO IN A COLLISION? CHRYSLER IS AWARE OF THIS PROBLEM YET ARE DOING NOTHING ABOUT THIS. THEY BEG FOR OUR TAX DOLLARS TO BAIL THEM OUT OF FINANCIAL HARDSHIP BUT YET THEY WONT HELP CONSUMERS THAT BUY THEIR PRODUCTS WITH REAL SAFETY CONCERNS. I JUST HOPE IT DOESN'T TAKE A DEATH TO OCCUR FOR THEM TO OPEN THEIR EYES. RECALL THE [XXX] SEATS!!! *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRAME ON THE PASSENGER SIDE WAS RUSTING. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 116,000.