LOSS OF ANY AND ALL HEAT. STARTED WITH THE FAILURE OF THE BLEND DOOR ACTUATOR, RESULTING IN THE LOSS OF HEAT ON THE PASSENGER SIDE. BLOW COLD AIR WHEN SETTING IS SET AT A HIGH TEMPERATURE. THEN THE RECIRCULATOR DOOR THAT FELL OFF THE SMALL HINGE AND DROPPED ON TOP OF THE BLOWER DISRUPTING THE FLOW OF ANY AIR THOUGH THE HEATING SYSTEM. THEN THE BLOWER ITSELF FAILED RESULTING IN NO AIR, HOT OR COLD, BEING PRODUCED. CURRENTLY NO HEAT OR DEFROST IS BEING PRODUCED RESULTING IN LIMITED VISIBILITY WHILE DRIVING AND NO HEAT WHEN OUTSIDE TEMPERATURE TODAY IS AT 1 DEGREE ABOVE ZERO AND OVER A FOOT OF SNOW. *TR
2003 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
LITTLE TO NO HEAT ON PASSENGER SIDE THEN NO HEAT IN TRUCK. HEATER BLEND AIR DUCT HAD TO BE REPLACED A COST OF 89DOLLARS FOR PART AND 900 DOLLARS LABOR AN AS IT TURNS OUT THIS IS A VERY COMMON PROBLEM WITH JEEPS . *TR
MY 2003 JEEP GRAND CHEROKEE HAS HAD THE WINDOW JUST BEGIN TO FALL INTO THE DOOR ON THREE OUT OF THE FOUR WINDOWS NOW AND IT IS USUALLY AT THE MOST DANGEROUS MOMENT POSSIBLE WHILE I'M ON THE HIGHWAY OR ON THE ROAD IN GENERAL. I TURN TO SEE NO WINDOW OR THE WINDOW MYSTERIOUSLY DOWN AND I AM UNABLE TO ROLL IT UP. THIS PRESENTS MANY DIFFERENT HAZARDS NOT ONLY TO THE VEHICLE ITSELF BUT, ALSO TO THE OCCUPANTS WHETHER IT IS A CHILD OR MY CANINE COMPANION THEY BOTH LIKE TO LEAN ON THE WINDOW AND LOOK OUT EVEN THOUGH A CHILD WILL HAVE A SEATBELT ON IF THE WINDOW FALLS DOWN AND THE CHILD FALLS OUT TOWARDS THE OPPOSING TRAFFIC STILL HANGING BY A SEAT BELT THIS IS NOT A SITUATION I AM WILLING TO RISK. AND I WILL LOSE MY PUPPY IF HE IS SITTING THERE NO DOUBT ABOUT IT HE WILL FALL RIGHT OUT AND IT ISN'T EASY TO LEAVE HIM AT HOME EVERY TIME I GO SOMEWHERE BECAUSE I'M AFRAID OF THE WINDOW FAILING AGAIN IT'S COMPLETELY UNPREDICTABLE. ALSO WITH THE WEATHER IT IS NOT VERY PRACTICAL TO PULL OFF OF THE HIGHWAY WHICH IS AN EXTREMELY DANGEROUS AREA ALREADY BUT TO TRY AND SOMEHOW PROP THE WINDOW UP ISN'T A SAFE SITUATION ANY WAY YOU LOOK AT IT. AS CARS WHISK BY AT UPWARDS OF 70 MILES AN HOUR I TRY AND FIX SOMETHING THAT CAN BE FIXED BY CHANGING ONE PART ON THE WINDOW REGULATOR. THERE IS ALREADY AN AFTER MARKET BLOCK THAT CAN REPLACE THE FAULTY BRITTLE PLASTIC PIECE. I WOULD APPRECIATE SOME CONSIDERATION WITH THIS ISSUE. //S// JAKE TRIONE *TR
HAVING TROUBLE WITH AC- HAD VALVE REPLACED, THE NEXT DAY AIR STOPPED COMING OUT OF THE VENTS. TOOK BACK TO SHOP AND HAD TO HAVE THE BLEND DOOR REPLACED. HAVE RESEARCHED ON-LINE AND THIS IS A VERY COMMON & EXPENSIVE PROBLEM. *TR
THE HEATER IN MY 2003 JEEP GRAND CHEROKEE OVERLAND HAS FAILED DUE TO A KNOWN DEFECT IN THE TEMPERATURE BLENDER DOOR THAT PREVENTS HEAT FROM GETTING REDIRECTED ONTO THE WINDSHIELD TO DEFROST THE GLASS. CHRYSLER HAS TO MY KNOWLEDGE NOT ISSUED A VOLUNTARY RECALL TO FIX THIS PROBLEM. THIS IS A SERIOUS SAFETY ISSUE HERE IN MONTANA WHERE WE NEED TO BE ABLE TO SEE IN WINTER WEATHER. I WAS NEARLY IN AN ACCIDENT THIS MORNING WITH MY 6-YEAR OLD SON IN THE CAR DUE TO THE WINDSHIELD FREEZING UP AND MY NOT BEING ABLE CLEAR THE GLASS. PLEASE, PLEASE, PLEASE ISSUE A RECALL NOTICE TO FORCE CHRYSLER TO FIX THIS KNOWN PROBLEM. I AM SURE THERE ARE MANY OTHER JEEP OWNERS WHO HAVE FILED SIMILAR COMPLAINTS. THIS IS A SAFETY ISSUE JUST AS IMPORTANT AS THE SEAT-HEATER RECALL FOR THE SAME MODEL. THANK YOU. BILL HAYNES *TR
2003 JEEP GRAND CHEROKEE HEAT GOES OUT DUE TO MALFUNCTIONING BLENDER DOORS INSIDE DASH. NO DEFROST SO IT IMPAIRS VISION IN MORNINGS. DEALER WANTS $1800 TO REPAIR. GO TO WWW.TOPIX.COM/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TSERAT48371ICOB68/P6 TO SEE LIST OF COMPLAINTS FROM OTHER JEEP OWNERS. THIS WILL CAUSE A DEATH SOON. PEOPLE CAN NOT AFFORD TO HAVE FIXED EVEN ONCE MUCH LESS EVERY WINTER AT THE TUNE OF $1800! PLEASE HELP. THANK YOU. *TR
SAFETY RECALL F17 - HEATED SEAT ELEMENTS, GRAND CHEROKEE 2003 RECALL COMPLETED 07AUG06 BY SMITH STOKES CHRYSLER, HIGHWAY 87,PO. BOX 1496, REIDSVILLE, NC 27323. RECALL ELEMENT REPLACED WITH DEFECTIVE PART, REPLACEMENT FAILED 24OCT08, BURNED HOLE IN PASSENGER SEAT AND BURNED HOLE IN DAUGHTER'S SWEATER, DAUGHTER WAS NOT BURNED. SO FAR CHRYSLER ONLY WANTS TO PAY HALF THE COST TO REPLACE A RECALL ITEM, MY SHARE WOULD BE ABOUT $500 - $600 DOLLARS. MIS. KAREN DAVIS, SERVICE MANAGER AT SMITH STOKES. THANK YOU FOR YOUR ASSISTANCE. RICHARD HUDSON *TR
COLD AIR COMES OUT OF THE HEATER SYSTEM ON ANY TEMP AND/OR ZONE SETTING. FIRST STARTED WITH PASSENGER SIDE, NOW BOTH PASSENGER AND DRIVER SIDE BLOW ONLY COLD AIR...CAUSING VISIBILITY ISSUES (FOG/FROST ON THE WINDSHIELD), PARTICULARLY DURING HIGH HUMIDITY OR INCLEMENT WEATHER. *TR
BROKEN MODE BLEND DOORS ON 2003 GRAND CHEROKEE WITH DUAL CLIMATE CONTROLS. *TR
I OWN A 2003 JEEP GRAND CHEROKEE WITH THE DUAL CLIMATE CONTROL AND THE BLEND DOORS OF THE HEATING SYSTEM HAVE FAILED CAUSING COOLED AIR OUT ONE SIDE OF THE VEHICLE. THE REPAIR WILL COST ANYWHERE FROM $300 (IF I DO IT MYSELF) UP TO $1500 FOR A DEALER TO FIX IT. THIS IS SUCH A HUGE UNDERTAKING THAT MOST IF NOT ALL OWNERS CAN NOT DO IT THEMSELVES. IN MY RESEARCH I HAVE FOUND THAT AROUND 90% OF JEEP FROM 2000 TO 2004 HAVE THIS PROBLEM. THIS IS NOT A SMALL ISSUE AND THE AUTO MAKER IS FULLY AWARE OF THE FAILING EQUIPMENT INSTALLED IN THESE VEHICLES. THERE EITHER NEEDS TO BE A RECALL TO CORRECT THE PROBLEM OR A CLASS ACTION LAW SUIT AGAINST THE DEALER. *TR
RE: 2003 JEEP GRAND CHEROKEE OVERLAND SUDDENLY THE CLIMATE CONTROL SYSTEM MALFUNCTIONS AND DURING RAINY/SNOWY WEATHER THE WINDSHIELD FAILS TO DEFROST PROPERLY, CAUSING AN UNSAFE DRIVING CONDITION. HAPPENING SINCE 2005. REPAIRED (JEEP ADMITS TO AN IMPROPERLY DESIGNED ORIGINAL PART) AT MY EXPENSE IN 2006, MALFUNCTIONING AGAIN SINCE 2007, NEEDS TO BE REPAIRED AGAIN. *TR
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE RADIATOR FAN HAS BURNED OUT TWICE WITHIN 17 MONTHS. THE FIRST TIME IT OCCURRED THE CONTACT WAS PULLING OUT OF A DRIVE THRU AT 10 MPH AND THE VEHICLE BEGAN TO OVERHEAT. THE FOLLOWING DAY, SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE AIR CONDITIONER FAN RELAY SWITCH FAILED, WHICH CAUSED THE RADIATOR FAN NOT TO WORK. THE DEALER REPLACED THE FAN AND IT WORKED PROPERLY. HOWEVER, SEVENTEEN MONTHS LATER, THE FAILURE HAS RECURRED. THE VEHICLE IS CURRENTLY AT THE DEALER. THE MANUFACTURER STATED THAT THERE WAS A RECALL FOR THIS FAILURE AND THE CONTACT BELIEVES IT IS DUE TO A MANUFACTURER DEFECT. THE NHTSA CAMPAIGN ID NUMBER WAS NOT FOUND. THE FAILURE MILEAGE WAS 56,000 AND CURRENT MILEAGE WAS 74,000.
WHEN IT RAINS MY 2003 JEEP GRAND CHEROKEE OVERLAND LEAKS WHEN IT RAINS. *TR
THE HVAC SYSTEM FAILED CAUSING A POTENTIAL SAFETY HAZARD FOR DEFROSTING OF THE FRONT WINDSHIELD. THE BLEND DOORS FOR THE DUAL CLIMATE CONTROL OF A 2003 JEEP GRAND CHEROKEE HAVE FAILED CAUSING THE HEATING SYSTEM TO NOT OPERATE AT ALL AND THE A/C SYSTEM TO OPERATE POORLY. *TR
BLEND AIR DOOR FAILURE. REPAIRED BY JEEP DEALERSHIP. REPAIR FAILED AGAIN IN 6 MONTHS. STEERING COLUMN NOISE. FAILURE OF REPAIR (TSB) IN 2 MONTHS. *TR
NO HEAT ON THE DRIVERS SIDE. DEALER SAID THEY CHANGED THE BLEND DOOR AND RECIRCULATION DOOR AND ACTUATORS,ALL WITH IN 2 HOURS. THE JOB IS QUOTED AT 10 HOURS BECAUSE THEY HAVE TO REMOVE THE WHOLE DASH. SINCE THEY FIXED IT,3 DAYS LATER THE CODE FOR THE BLEND DOOR CAME BACK UP, AND THE DEALER COULD NOT TELL ME WHY. ALL THEY SAID WAS DON'T WORRY ABOUT IT. *TR
2003 JEEP GRAND CHEROKEE (WJ). HEATER BLEND DOORS FAILED, DISABLING THE HEATING SYSTEM. THIS IS A VERY COMMON PROBLEM, AND EXTREMELY EXPENSIVE TO FIX. IN AEROSPACE, THIS WOULD BE CONSIDERED A SAFETY ISSUE, AS THE WINDSCREEN BECOMES IMPOSSIBLE TO DEFROST. *TR
APRIL OF 2006 I PURCHASED MY 2003 JEEP GRAND CHEROKEE OVERLAND. ABOUT 2WEEKS AFTER I PURCHASED THE VEHICLE, I NOTICED THAT THE HEATER WAS NOT WORKING PROPERLY. I TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY INFORMED ME THAT THE BLEND DOORS WHERE BROKEN OR NOT WORKING PROPERLY AND IT WOULD COST APPROXIMATELY $1000 TO FIX AND WOULD NOT BE COVERED UNDER THE EXTENDED WARRANTY I PURCHASED. I HAD TO GO THROUGH THE VARIOUS LEVELS OF MANAGEMENT UNTIL THEY FINALLY AGREED TO REPAIR THE VEHICLE. JUST OVER 1 YEAR LATER IN AUGUST OF 2007, I NOTICED THAT THE ABILITY TO DIRECT AIR TO SPECIFIC VENTS, STOPPED WORKING, NOW THE AIR JUST BLOWS INTO THE DASH. I HAVE GONE BACK TO THE DEALER, WHERE THEY TOLD ME THAT THE PROBLEM IS THE RECIRCULATE DOOR, WHICH WAS SUPPOSE TO BE CHANGED WHEN THE BLEND DOORS WHERE REPLACED, ACCORDING TO THEIR "TECHNICAL SERVICE BULLETIN", WHICH WAS NOT DONE WHEN THE BLEND DOORS WHERE REPLACED. THE COST TO DO THE REPAIR WOULD BE APPROXIMATELY $1000 BECAUSE THEY HAVE TO GO THROUGH THE SAME PROCESS AS WHEN THE BLEND DOORS WHERE REPLACED, EXCEPT THIS TIME THEY WILL REPLACE THE RECIRCULATE DOORS. I REALLY DIDN'T REALIZE THE SAFETY ISSUE THESE COMPONENTS POSED, UNTIL I DROVE IN A SNOW CLIMATE. IT WAS IMPOSSIBLE TO DEFROST THE WINDSHIELD. I LITERALLY HAD TO REACH FORWARD WIPE THE WINDSHIELD EVERY COUPLE OF MINUTES WHILE DRIVING IN ORDER TO SEE. IT WAS EXTREMELY UNSAFE. THESE FAILED COMPONENTS ARE NOT CONSIDERED LUXURY FEATURES, SUCH AS AC, IT'S CONSIDERED A SAFETY FEATURE.
THE AUTOMATIC CLIMATE CONTROL BLOWS ONLY COLD AIR. THIS IS A PROBLEM EXPERIENCED BY 1999 - 2004 JEEP GRAND CHEROKEES. THE CLIMATE CONTROL DOES NOT FUNCTION PROPERLY AND DOES NOT PROVIDE PROPER WARM AIR TO THE DEFROSTER CAUSING WINDOW FOGGING. *TR
HEATER DEFECT ON 2003 JEEP GRAND CHEROKEE. *TR
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN EXPLOSION UNDERNEATH THE HOOD AND OBSERVED PLASTIC PARTICLES COMING FROM HIS VEHICLE. HE PULLED OVER, LIFTED THE HOOD, AND NOTICED THAT THERE WAS A HOLE IN THE RADIATOR AND THE COOLING FAN DISINTEGRATED. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT HE NEEDED TO REPLACE THE RADIATOR AND THE COOLING FAN. THE VEHICLE WAS REPAIRED THE SAME DAY. THE DEALER ADVISED HIM TO CALL THE MANUFACTURER IN REGARDS TO SUBMITTING CLAIMS FOR REIMBURSEMENT. THE MANUFACTURER STATED THAT THERE WOULD BE NO REIMBURSEMENT FOR THE REPAIRS BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE CURRENT MILEAGE WAS 63,000 AND FAILURE MILEAGE WAS 60,020. UPDATED 11/6/08 *CN THE CONSUMER FOUND RECALL # 06V199000. UPDATED 11/10/08. *JB
BLEND DOORS FAILURE, COLD AIR ONLY, NO HEAT AT ALL. $1,100.00 PLUS REPAIR BILL. ONLY 50,000 MILE ON VEHICLE. *TR
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT DID NOT NOTICE ANY WARNINGS PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 79,000.
WHILE DRIVING MY 2003 JEEP GRAND CHEROKEE, IN COLD CONDITIONS, I FOUND THAT THE AC/HEATER OUTPUT WAS INSUFFICIENT TO KEEP THE WINDSHIELD DEFROSTED AND DEFOGGED, RESULTING IN EXTREMELY UNSAFE DRIVING CONDITIONS. THE FAN WORKS, BUT NO AIR COMES OUT. I RESEARCHED THE PROBLEM AND FOUND THAT IT IS DUE TO A BLEND-DOOR DEFECT, COMMON TO THAT MODEL/YEAR JEEP. THE VEHICLE HAS APPROX. 72,000 MILES ON IT. I CAN'T SAFELY DRIVE THE VEHICLE IN COLD CONDITIONS UNTIL THIS IS FIXED. THIS REPAIR IS ESTIMATED TO BE BETWEEN $900 -$1200. IF THIS IS SUCH A WIDESPREAD PROBLEM WITH THIS VEHICLE, I FIND IT DIFFICULT TO UNDERSTAND WHY THERE ISN'T A RECALL BY DEIMLER-CHRYSLER TO REPAIR THIS. HOW MANY DEATHS WILL IT TAKE BEFORE THIS GETS THE TRUE ATTENTION IT DESERVES? *TR
BLEND DOOR BROKEN. COST TO FIX $1700.*TR
BLEND DOOR WENT OUT ON PASSENGER SIDE APPROX 5 MONTHS AGO THEN TODAY THE DRIVERS SIDE WENT. UNABLE TO DEFROST WINDOW. NO HEAT/ NO AC. TIRE PRESSURE LIGHT KEPT GOING OFF. UNTIL THE CENTER TOP DISPLAY WENT OUT, ENGINE LIGHT WONT SHUT OFF. *TR
MY PASSENGER SIDE WINDOW REGULATOR WENT UP AND MY WINDOW JUST FELL. I'VE DONE A LOT OF RESEARCH AND THERE ARE A LOT OF COMPLAINTS FOR THE REGULATORS IN THE JEEP LIMITED AND OTHER MODELS. I THINK THEY SHOULD BE RECALLED BECAUSE THIS PROBLEM IS VERY COMMON OCCURRENCE. *TR
I WAS GETTING ON THE EXPRESSWAY AND AS I ACCELERATED THE GAS TO GET ON AND CHANGE LANES, THE JEEP BEGAN TO ACCELERATE ON IT'S OWN. THE BRAKES WERE HARD AND DID NOT WORK. THE CAR WOULD NOT SLOW DOWN AND I COULD HEAR IT REVVING. IN AN ATTEMPT TO STOP I PULLED OVER TO THE RIGHT LANE AGAIN AND TRIED THE EMERGENCY BRAKE WHICH ALSO DID NOT WORK. I THEN PUT THE CAR IN PARK AND AFTER A FEW SECONDS IT CAME TO A STOP. *TR
I JUST HAD THE VALVE STEMS REPLACED (DUE TO CRACKING) ON MY JEEP. THEY WERE CODED AS TR413 (OBVIOUSLY THE SAME DILL NUMBER COVERED IN THE RECALL. HOWEVER, THESE TIRES AND VALVE STEMS WERE INSTALLED ON MY CAR IN DECEMBER OF 2005 - CLEARLY NOT MANUFACTURED DURING THE AUGUST-DECEMBER 2006 TIME FRAME OF THE RECALL. THIS RAISES THE QUESTION ABOUT THE DILL/CHINESE VALVE STEM PROBLEM BEING MUCH LARGER THAN HAS BEEN CLAIMED. I AM A RETIRED FORMER RUBBER CHEMIST, AND HAVE RUN HUNDREDS OF OZONE RESISTANCE TESTS ON RUBBER COMPOUNDS, SO I AM FAIRLY FAMILIAR WITH WHAT TO LOOK FOR. NHTSA SHOULD EXPAND ITS INVESTIGATION OF THIS PROBLEM. I KEPT THE OLD VALVE STEMS WHICH WERE REMOVED, AND WILL MAKE THEM AVAILABLE UPON REQUEST. *TR
THE AIR CONTROL SYSTEM IN THE 2003 JEEP GRAND CHEROKEE IS FAULTY AND FAILS. THEY ALREADY HAVE A FIX FOR THIS KNOWN FAULTY SYSTEM BUT THE REPAIR DOES NOT FIX THE SOLUTION, IT ONLY DELAYS IT TILL IT BREAKS AGAIN. SOME AFTERMARKET COMPANIES ARE MAKING LOTS OF MONEY OFF OF PEOPLE WHO ARE TRYING TO FIX THE PROBLEM PERMANENTLY. THE COMPANY SHOULD MAKE THE PERMANENT REPAIR A RECALL AS THE SYSTEM CAN FAIL AT AN INOPPORTUNE TIME AND CAN LEAD TO ACCIDENTS WHEN THE WINDSHIELD CAN FOG UP AND THE DEFROSTER WILL NOT WORK. THE SYSTEM CAN ALSO FAIL SUCH THAT THE PARTS CAN FALL INTO THE FAN MOTOR AND CAUSE IT TO OVERHEAT POSSIBLY CAUSING A FIRE. THESE VEHICLES ARE FREQUENTLY USED BY FAMILIES BECAUSE OF THEIR SIZE AND STEPS SHOULD BE TAKEN TO FIX THIS PROBLEM ONCE AND FOR ALL. *TR
THE CLIMATE CONTROL SYSTEM HAS BEEN MAKING IRREGULAR NOISES. THEN TODAY IT GOT STUCK AND THE PASSENGER SIDE WAS ONLY BLOWING HOT AND THE DRIVER WAS STILL ADJUSTABLE.*TR
CAR STALLS WHILE RUNNING. THIS HAPPENS MOSTLY ON LOW GEAR BUT ALSO HAS HAPPENED WHILE ON THE HIGHWAY. THIS IS A SERIOUS HAZARD TO THE EXTENT I DO NOT WANT MY CHILDREN IN THIS VEHICLE. DO NOT KNOW WHAT TO DO AS I SEE ON THE WEB MANY COMPLAINTS OF THIS NATURE. *TR
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. HE EXPERIENCED DIFFICULTY STARTING THE VEHICLE AFTER ITS BEEN TURNED OFF FOR A LONG PERIOD OF TIME. THE DEALER STATED THAT THE FUEL INJECTORS ARE NOT RECEIVING SUFFICIENT LEVELS OF FUEL. HE REPLACED THE FUEL FILTER AND REGULATOR; HOWEVER, IMMEDIATELY AFTER THE REPAIR HE EXPERIENCED AN IDENTICAL FAILURE. THE FAILURE MILEAGE WAS 90,000 THE CURRENT MILEAGE WAS 110,000.
I HAVE A 2003 JEEP GRAND CHEROKEE AND ON JULY 3, 2008, I WAS OUT OF TOWN AND WHEN I STOPPED AT A CONVENIENCE STORE, MY NEPHEW WHO WAS SITTING IN THE PASSENGER REAR GOT OUT ALSO AND AS WE STARTED TO WALK TOWARDS THE STORE WE HEARD A POP AND WE LOOKED AROUND THE VEHICLE AND NOTICED THE REAR PASSENGER WINDOW WAS DOWN WHICH WAS ODD BECAUSE I LIVE IN ARIZONA AND ON THAT DAY IT WAS 117 DEGREES OUTSIDE. I TRIED TO PUT THE WINDOW UP AND IT WOULD NOT GO UP. AFTER CALLING THE DEALER I WAS TOLD IT WAS THE WINDOW REGULATOR, I DID RESEARCH ON THE INTERNET AND FOUND THIS TO BE A COMMON PROBLEM ON JEEPS AND DAIMLER CHRYSLER HAS HAD MANY COMPLAINTS BY CONSUMERS MENTIONED ON THE DISCUSSION BOARDS AND NO RESOLUTION TO CURE THIS PROBLEM WITH THE WINDOW REGULATORS. IT COST $400 FOR THE REPAIR OF THE WINDOW REGULATOR. *TR
HEATER STUCK ON DEFROST. *TR
FAILURE OF BLEND AIR DOOR SYSTEM IN HVAC, FIRST FAILURE 2006, SINCE FAILED AGAIN, NOT YET REPAIRED. *TR
TURNED ON MY HEATER IN THE MOUNTAINS AND ONLY COLD AIR BLEW OUT. DID SOME RESEARCH AND SEEM TO BE A MAJOR PROBLEM WITH ALL JEEP CHEROKEES 1998 - 2003. *TR
JEEP GRAND CHEROKEE HEATING AND VENTILATION SYSTEM. VENTS BLOW HOT ON ONE SIDE AND COLD ON THE OTHER FOR NO REASON. CREAKING NOISE COMING FROM SYSTEM. 2003 WJ 2.7 CRD. *TR
AC/HEAT FAN STOPPED WORKING. SOMEONE MENTIONED THE BLEND DOOR ASSYM. A $1200 REPAIR. THIS IS THE SECOND TIME THIS WAS REPAIRED. VEHICLE IS A 2003 JEEP GRAND CHEROKEE LIMITED. *TR
I WAS COMPLETELY STOPPED AT A 4-WAY STOP SIGN. EACH TIME THE VAN IN FRONT OF ME MOVED FORWARD, I WOULD LET OFF THE BRAKE TO DRIFT FORWARD A FEW FEET, AND THEN RE-ENGAGE THE BRAKE TO STOP. WHEN THE VAN THAT WAS DIRECTLY IN FRONT OF ME MOVED FORWARD TO TAKE ITS TURN AT THE STOP SIGN, I AGAIN LET OFF THE BRAKE TO DRIFT FORWARD & THEN RE-ENGAGED THE BRAKE. HOWEVER, MY 2003 JEEP GRAND CHEROKEE'S ENGINE REVVED/IDLED HIGH & IT LURCHED FORWARD. I SMASHED THE BRAKE TO THE FLOOR, BUT THE JEEP LURCHED FORWARD A 2ND TIME. I LIFTED MY FOOT FOR A SPLIT-SECOND & AGAIN PUSHED THE BRAKE PEDAL AS HARD AS I COULD, BUT THE JEEP LURCHED FORWARD A 3RD TIME & HIT THE VAN IN FRONT OF ME. MY DAUGHTER WAS IN THE CAR WITH ME & FELT THE JEEP LURCHING/JUMPING FORWARD AS WELL. NOT TO MENTION, SHE HEARD ME SAYING THAT I COULDN'T GET THE JEEP TO STOP. I AM CERTAIN I WAS NOT PRESSING THE ACCELERATOR SIMULTANEOUSLY BECAUSE MY FOOT WAS FIRMLY/SOLIDLY ON THE BRAKE PEDAL. IF I HAD BEEN ON THE GAS, I WOULD HAVE HIT THE VAN MUCH HARDER/FASTER. NOW, I WILL BE RESPONSIBLE FOR PAYING FOR THE DAMAGES DONE TO THE VAN, AS WELL AS PAYING FOR HIGHER INSURANCE PREMIUMS. THE TRUTH IS, I AM NOT AT FAULT; THE JEEP IS.
HOOD MECHANISM FAILED. PASSENGER SIDE POWER WINDOW FAILED. CAR HEATER FAILED. *TR
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED AND SHUT OFF, IT BEGAN TO ROLL OUT OFF THE CONTACT'S DRIVEWAY AND ONTO A HILLSIDE FIELD. THE VEHICLE TRAVELED DOWN THE HILLSIDE AND INTO A LAKE, WHERE IT STRUCK SEVERAL LARGE ROCKS IN A SHALLOW PORTION OF THE WATER. THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,000.
MY 2003 JEEP GRAND CHEROKEE LTD IS HAVING PROBLEMS WITH THE DEFROSTER, THE HEATER, AND AIR CONDITIONER. IT HAS DRIVER AND PASSENGER CLIMATE CONTROLS. INITIALLY, THE PASSENGER SIDE STOPPED FUNCTIONING. EVENTUALLY, THE DRIVER SIDE HEAT AND AIR STOPPED WORKING. THE DEFROSTER IS BARELY WORKING AND ONLY ON THE FAN CONTROL. *TR
HEATER OR DEFROST DOES NOT WORK RIGHT BECAUSE OF A BLEND DOOR FAILURE AND IS VERY UNSAFE. UPON CHECKING AROUND HOW TO FIX I RAN ACROSS THOUSANDS OF OTHERS HAVING SAME PROBLEM AND COSTING THEM $1200-$1900 TO GET FIXED AND IT SHOULD BE A RECALL TO GET REPAIRED. IT IS JUST NOT RIGHT AND VERY UNSAFE! *TR
BLEND DOOR FAILURE - IN ADDITION TO CREATING AN INTERIOR TEMPERATURE CONTROL PROBLEM, THIS CAN BECOME A SAFETY ISSUE WHEN THE DEFROSTER IS NEEDED. REPAIR COSTS CAN EXCEED $1,000 SINCE THE DASH MUST BE REMOVED TO REPLACE THIS RELATIVELY INEXPENSIVE PART. *TR
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY LOST POWER WITHOUT WARNING. THE DEALER TEST DROVE THE VEHICLE AND IT STALLED. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 106,000. UPDATED 4/16/08 *CN THE CONSUMER STATED APPLYING THE GAS PEDAL DOES NOT HELP THE VEHICLE MOVE. THE VEHICLE JERKS AND THE GAUGES MOVE AROUND. THE CAM SENSOR, CRANK SENSOR AND FUEL FILTER HAVE ALL BEEN REPLACED TO NO AVAIL. UPDATED
COMPLAINT ABOUT A JEEP GRAND CHEROKEE LAREDO 2003. FRONT PASSENGER SIDE WINDOW FELL SUDDENLY BY ITSELF WHILE DRIVING PROBLEM WITH REGULATOR. *TR
I HAVE THE SAME PROBLEM AS THOUSANDS OF OTHER 2003 GRAND CHEROKEE LIMITED OWNERS, A BLEND DOOR MALFUNCTION, WHICH CAUSES THE PASSENGER SIDE OF THE VEHICLE TO BLOW COLD AIR EVEN IF THE HEAT IS SELECTED AT HI. THE PROBLEM WAS NOTICED AT 68,000 K AND MY ESTIMATE FOR REPAIR IS $1,000.00. IT IS DANGEROUS TO DRIVE IN BAD WEATHER AS THE DEFROST ONLY WORKS ON THE DRIVERS SIDE. BUT ON THE BRIGHT SIDE THE AIR WORKS REALLY GOOD IN JULY WHEN I DON'T NEED FOUR WHEEL DRIVE. *TR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER LOSS OF HALF OF THE HEATER CONTROL AND ABILITY TO REGULATE THE TEMPERATURE. AFTER PHONE CALLS TO REPAIR SHOPS, I WAS TOLD TO EXPECT THE REST OF IT TO STOP WORKING IF NOT CORRECTED SOON, AS THIS IS A 'COMMON" PROBLEM WITH 1999-2004 GRAND CHEROKEES. ESTIMATES WERE IN EXCESS OF $1,000.00. LOOSING THE ABILITY TO REGULATE THE TEMPERATURE TO DEFROST WINDOWS IN WINTER(WISCONSIN) AND NOT BEING ABLE TO KEEP MY THREE YEAR OLD SON WARM IS A HUGE PROBLEM FOR ME AND SHOULD BE FOR THE MANUFACTURER. A TSB WAS ISSUED ON 01/20/04 FOR THESE ISSUES, AND IT WAS RECOMMENDED TO REPLACE THE RESPECTIVE SUB-ASSEMBLY IF ANY PARTS WERE TO BE REPLACED. THEY KNEW OF THE ISSUE AND NOTHING WAS DONE. HOPE TO FIND A DEALER TO HELP ME WITH THIS SO WE CAN HAVE HEAT AGAIN. HOPING TO NOT HAVE THE SAME POOR SERVICE THAT I RECEIVED WHEN I HAD TO FIX THE POWER STEERING, TSB'S ON THAT, NO INFO FROM THE DEALER ON THAT WHEN ASKED, ALONG WITH BEING QUOTED FOR THE WRONG PARTS. *TR
I BOUGHT THIS CAR FROM A DEALERSHIP AND WITHIN 2 WEEKS AFTERWARDS THE WINDOW REGULATOR BROKE. I HAD THE WINDOW UP AND WHEN I GOT HOME I WAS WONDERING WHY I COULD HEAR WIND ON THE WAY HOME AND I OPENED UP THE DRIVER SIDE REAR DOOR AND THE WINDOW FELL ON ME. I CALLED AROUND AND HAD IT LOOKED AT TO MAKE SURE I KNEW WHAT IT WAS. I HAD MY PERSONAL MECHANIC TAKE A LOOK AT IT AND HE SAID THE SAME THING THAT THE CHRYSLER DEALER SAID THAT IT WAS THE WINDOW REGULATOR. I HAVE DONE NOTHING TO IT BECAUSE I CAN'T AFFORD TO GET THIS HUNK OF JUNK FIXED AND I FOUND OUT THAT THIS JEEP WAS IN AN ACCIDENT AND REPAIRED BY CHRYSLER AT A DEALERSHIP AND ON THE SAME SIDE THAT THEY HAD TO WORK ON THIS HAPPENS AND THEY WON'T COVER THE COST PSSSH. OBVIOUSLY THEY DON'T CARE ABOUT THE HURTING AMERICAN WORKER. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →