THE ENGINE STOPPED WHILE DRIVING TOOK IT TO A MECHANIC AND THEY SAID ALL FLUIDS WERE FILLED IT WAS JUST A "BAD ENGINE" I PAID 2700 DOLLARS TO HAVE ENGINE REPLACED . THE TRUCK STILL WASN'T RUNNING RIGHT IT WAS HAVING TROUBLE STARTING TOOK IT TO THE MECHANIC AND HE CHANGED THE FUEL PUMP 700 DOLLARS . THE TRUCK STILL DOSE NOT RUN RIGHT IVE HAD BRAKE LINES REPLACED THAT BROKE WITH NO IMPACT OR ACCIDENT IVE BEEN TOLD THE MASTER CYLINDER NEEDS REPLACED THERE IS NO BRAKE PRESSURE MY WIRING IS MESSED UP AND NOW BOTH MY BRAKE LIGHTS ARE OUT IVE CHECKED FUSES AND BULBS THE TRUCK TAKES SEVERAL TRIES TO START IT ITS IN THE SHOP MORE THAN I DRIVE IT ITS DANGEROUS AND I NEVER KNOW IF ITS GOING TO STOP IN TRAFFIC OR IF PEOPLE BEHIND ME KNOW WHEN IM TRYING TO STOP I HAVE 6 KIDS I DRIVE TO SCHOOL EVERY DAY AND I WORRY ABOUT THEIR LIVES EVERY TIME WE HAVE TO GET IN THE JEEP I FEEL LIKE BUYING THIS VEHICLE WAS A HUGE MISTAKE
2002 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
WHEN I TURN OFF THE IGNITION SWITCH THE PASSENGER AIRBAG BEGINS TO SCREECH AS THE POWER DISSIPATES FROM THE INFLATOR MODULE....UPDATED 09/22/15 *BF UPDATED 12/10/15 *JS
SEVERAL MONTHS AGO, I HAD RECEIVED A MANUFACTURER SAFETY RISK RECALL LETTER IN THE MAIL. I THEN CALLED MY LOCAL JEEP DEALER TO REQUEST SERVICE TO FIX MY VEHICLE. NHTSA RECALL NUMBER: 15V-046, MANUFACTURER RECALL NUMBER: R06. THEY TOLD ME THAT THESE RECALLED PARTS WERE NOT YET AVAILABLE. THEY ALSO TOLD ME THAT ONCE THEY HAD BECAME AVAILABLE THAT THEY WOULD NOTIFY ME BY EMAIL TO SCHEDULE A SERVICE APPOINTMENT. I HAVE NEVER HEARD FROM THEM SINCE. I AM VERY CONCERNED FOR MY SAFETY AS WELL AS ANY PASSENGERS IN MY VEHICLE.
THE VEHICLE CAUGHT FIRE WHILE IT WAS BEING DRIVEN DOWN THE ROAD, IT WAS PULLED OVER TO SIDE OF THE ROAD IN A DRIVEWAY. FIRE CAME FROM UNDER THE DASH ON THE PASSENGERS SIDE, AND THE VEHICLE WAS COMPLETELY CONSUMED BY FIRE IN APPROXIMATELY 10 MINUTES. I REPORTED IT TO CHRYSLER AND THEY STATED BECAUSE OF THE AMOUNT MILES ON IT THEY WEREN'T RESPONSIBLE! UPDATED 09/25/15*LJ UPDATED 12/08/2017*CN
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE REPAIR PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED AND FAILED TO TURN OFF IMMEDIATELY AFTERWARDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,600. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED WHEN THE VEHICLE WAS STARTED AND CONTINUOUSLY ILLUMINATED UNTIL THE VEHICLE WAS TURNED OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 154,690.
STRONG GASOLINE SMELL INSIDE CAR CABIN....DTC P0455 WAS FOUND.....SPLIT HOSES WERE FOUND AT THE EVAP .CANISTER......COMMENT : POTENTIAL FLASH FIRE INSIDE CABIN HAD THE REAR BUMPER [ LEFT REAR] (DRIVER SIDE ) OF BUMPER BEEN HIT IN AN ACCIDENT.
I HAVE NEVER BEEN NOTIFIED ON ANY OF THE RECALLS ON THIS JEEP AFTER LOOKING AT RECALLS AIRBAGS CAN DEPLOY WHEN DRIVING THEN SEE IN THE RECALL THIS EVENING ON THE NEWS.
AIR BAG LIGHT IS ON AND NEVER GOES OFF. WAS NEVER SENT ANY RECALLS ON MY JEEP AND ALSO ON THE GAS TANK RECALL NEVER ADVISED . HAVE A PROBLEM ON THE ELECTRICAL REAR LIGHTS
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,000.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/18/15*LJ
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS) HOWEVER, THE REMEDY WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,500.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO REPAIR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAITED FOR MONTHS TO RECEIVE THE SECOND NOTIFICATION TO VERIFY THAT THE PART WAS AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IDLING, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE CONTACT AND PASSENGER SUFFERED BURNS TO THE CHEST AND ARMS THAT REQUIRED MEDICAL ATTENTION. THE METAL FRAGMENT WAS VISIBLE HOWEVER DID NOT RELEASE THE METAL FRAGMENT AND BECAME TRAPPED WITHIN THE AIR BAG. THE CONTACT ALSO STATED THAT TWO RECALL NOTIFICATIONS WERE RECEIVED FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING AT 65 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THERE WAS A LOUD WARNING CHIME. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE STATUS OF THE RECALL STATED THAT A REMEDY WAS NOT AVAILABLE TO REMEDY THE RECALL. THE CONTACT'S VIN WAS ASSOCIATED WITH THE RECALL ON FEBRUARY 6, 2015. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THERE IS A RECALL ON THIS VEHICLE THAT HAS BEEN OUTSTANDING FOR WELL OVER 6 MONTHS AND PARTS ARE STILL SHOWING "UNAVAILABLE". THIS IS QUITE ABSURD GIVEN WE ARE TALKING ABOUT THE OPERATION OF THE SEAT BELTS ON THIS CAR.....UPDATED 11/13/15 *BF UPDATED 1/25/16 *JS
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AS OF TODAY I HAVE BEEN UNABLE TO GET THE RECALL PART/REPAIR COMPLETED ON MY VEHICLE. EVERY TIME I CONTACT MY LOCAL DEALER, THOMPSON JEEP IN EDGEWOOD, MD THEY SAY THE RECALL PART IS INAVAILABLE. NHTSA RECALL NUMBER: 15V-046 MANUFACTURER RECALL NUMBER: R06
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 206,000.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY AND A CHIME SOUNDED. THE FAILURE OCCURRED WHEN DRIVING AT ANY GIVEN SPEED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
AIRBAG SYSTEM(ORC MODULE I HAVE BEEN TRYING TO GET RECALLS ON MY JEEP GRAND CHEROKEE DONE IVE DEALT WITH THE DEALERSHIPS & CHRYSLER WITH NO RESULT. I STARTED RECORDING CALLS& HAVE SET UP A WHOLE FILE JUST FOR TRANSACTIONS & CORRESPONDENCE REGARDING MY CARS RECALLS.I'M DISABLED & NEED MY CAR SINCE JAN IT HAS BEEN IN MY GARAGE. I COULDN'T BELIEVE MY EARS WHEN I HEARD CHRYSLERS REP ADMIT WHAT THEY WERE DOING TO "GET OUT OF REPLACING RECALL PARTS" RENDERING MY CAR USELESS I ALSO READ MY CAR MANUAL & IT ADVISED GO STRAIGHT TO SERVICE, CONTINUING TO DRIVE COULD RESULT IN ACCIDENT OR DEATH WITH THIS WARNING. I CALLED SERVICE TOLD ME TO IGNORE WAS NO RECALL OPEN. JUMP AHEAD MONTHS SHOWED RECALL BUT REFERRED ME TO CHRYSLER FOR PART! I CONTINUED MY BATTLE & REALIZED WHAT WAS REALLY GOING ON & THE REP. I SPOKE TO CONFIRMED WHAT I THOUGHT WAS GOING ON. HE SAID HE WAS SO ASHAMED TO BE WORKING FOR A COMPANY THAT WOULD DO THIS & REPEATEDLY APOLOGIZED AS IF TO NOT BE OVERHEARD.I CAN'T FIGHT CHRYSLER ALONE.WHEN I CALL FOR AN APPOINTMENT AT SERVICE DEALERSHIP THE SAY PART NOT IN CHECK WITH CHRYSLER .I HAVE A CAR THAT IS A DEATH TRAP SOUNDS LIKE THEY ARE WAITING ON OLDER MODEL CARS TO BE TRADED IN OR GOT RID OF SO CHRYSLER WONT HAVE TO PAY FOR RECALL PARTS! HE SAID "YOUR EXACTLY RIGHT ABOUT THAT I FEEL SO BAD ITS NOT RIGHT & I REALLY WANT TO HELP PEOPLE BUT I CAN ONLY SAY WHAT THEY TELL US.HE OFFERED TO EMAIL ABOUT MY DISABILITY & MAYBE EXPEDITE ME THE PART BUT STATED IT PROBABLY WOULDN'T HELP.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE FAILED TO START AND THE KEY REMAINED IN THE OFF POSITION. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. UPDATED 7/21/15*CN
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) IN FEBRUARY OF 2015; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS STILL NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/8/15*CN THE CONSUMER RECEIVED THE RECALL NOTICE, SIX MONTHS AGO. UPDATED 08/06/15*JB
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL POPPING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE COOLANT LIGHT WAS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, LIFTED THE HOOD, AND DISCOVERED THAT THE COOLANT FAN WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT AND RADIATOR FAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
THE SEAT BRACKET ON THE DRIVER SIDE IS BROKEN. I RESEARCHED THIS AND THIS IS A WIDESPREAD ISSUE WITH COMPANIES ACTUALLY MANUFACTURING THICKER AFTERMARKET BRACKETS DUE TO THE DEMAND FOR THE PRODUCT.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN
RE NHTSA CASE [XXX]: NHTSA REFERRED ME TO FCA TODAY ABOUT RECALL NOTICE R06. FCA HAD MAILED A IMPORTANT SAFETY RECALL NOTICE (R06) IN FEB INDICATING THEY WOULD WRITE LATER REGARDING WHEN PARTS ARE AVAILABLE. FCA'S AMANDA AQ070 INDICATED TODAY THE REMEDY STILL IS BEING RESEARCHED. THIS MAY NOW. THE FEB NOTICE INDICATED THE PARTS ARE NOT AVAILABLE AND "EVERY EFFORT WOULD BE MADE TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE" AND I WOULD BE NOTIFIED WHEN THE PARTS ARE AVAILABLE". IT APPEARS THEN THAT FCA HAS COMPLETELY MISLED ME BY INDICATING IN THE FEBRUARY LETTER THAT A PERMANENT REMEDY REQUIRES PARTS AND THEY WOULD NOTIFY ME WHEN THEY ARE AVAILABLE. HOW COULD THEY MAKE EFFORTS TO OBTAIN PARTS IF THE REMEDY IS STILL BEING RESEARCHED? I HAVE RECEIVED NO COMMUNICATION WHATSOEVER FROM FCA ABOUT ANY PARTS TO REMEDY THE R06 RECALL. I READ IN THE NEWSPAPER RECENTLY THAT FCA HAS BEEN VERY SLOW TO REMEDY PAST RECALLS. I SUBMIT THAT THIS IS CLEARLY A GOOD EXAMPLE OF HOW THEY MISLEAD AND DELAY IN ORDER TO AVOID COVERING THEIR COST TO RECALL AND REPAIR AND MAKE THEIR PRODUCTS SAFE FOR THE PUBLIC. THE FAVOR OF A REPLY WOULD BE APPRECIATED FROM NHTSA BUT ESPECIALLY FCA. *TR
THIS JEEP HAD THE 4.7L V8 ENGINE. JEEP WAS RUNNING FINE, NEVER HAD ANY ISSUES WITH LEAKING FLUIDS, ETC.OR ANY ENGINE ISSUES AT ALL. WENT TO A FRIENDS HOUSE FOR A COUPLE HOURS AND WHEN I WENT TO LEAVE, THE VEHICLE STARTED VERY ROUGH AND HAD NO POWER - HITTING THE BRAKE TO CHANGE GEARS WOULD STALL THE ENGINE. DIAGNOSTIC TESTING SHOWED NO COMPRESSION IN THE FIRST CYLINDER. I WAS UNABLE TO PAY TO HAVE MY ENGINE TORN APART (KEEP IN MIND I ONLY HAD THIS VEHICLE FOR LITTLE OVER A YEAR AND STILL OWED OVER $1000 ON SOMETHING THAT WAS NOT DRIVEABLE), BUT FROM THE SYMPTOMS IT SEEMS THIS WAS CAUSED BY A DROPPED VALVE SEAT. I HAVE SEEN NUMEROUS COMPLAINTS ON THIS ISSUE IN THIS ENGINE (IN JEEPS AND OTHER CHRYSLER VEHICLES) AND AM SURPRISED THAT NO RECALL HAS BEEN MADE. I AM UNSURE WHAT WOULD HAVE HAPPENED IF I WAS DRIVING AT 50 MPH WHEN THE ENGINE FAILED. *TR
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
IT'S KILLING MY BATTERY THE INTERIOR LIGHT STAYS ON WHEN VEHICLE IS OFF AND POWER WINDOWS DON'T WORK UNLESS DRIVER SIDE DOOR IS OPEN WHILE VEHICLE IS ON.DOOR OPEN LIGHTS FLASHES WHEN VEHICLE IS RUNNING HOWEVER IT IS REALLY SHUT ALREADY. I HAVE FRIENDS WITH SAME TYPE VEHICLES HAVING SAME ISSUES. *TR
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT'S AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →