Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
IN EARLY 2015 I WAS NOTIFIED THAT PARTS WOULD NOT BE AVAILABLE UNTIL THE END OF THE YEAR FOR THE AIRBAG SYSTEM RECALL. I HAVE STILL NOT BEEN NOTIFIED TO SCHEDULE THE RECALL REMEDY. I HAVE HAD A RED AIRBAG WARNING LIGHT ON SOLID ALL OF LAST YEAR (2015) AND CURRENTLY.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/10/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 1/29/16. *JB
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ
I HAVE HAD EVER LIGHT ON MY TRUCK FIXED AND I STILL HAVE NOT FOUND THE RIGHT THING. AND I AM SEEING AM NOT THE ONLY TRUCK THAT IS HAVE THAT PROBLEM.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
OCCUPANT RESTRAINT CONTROL RECALL - I JUST HAD THIS PART REPLACED AT A JEEP DEALERSHIP. WHEN I TURNED MY VEHICLE ON, I NOTICED THAT BOTH THE AIRBAG AND SEATBELT LIGHTS ARE STILL ON. I IMMEDIATELY WENT BACK INTO THE DEALERSHIP AND SPOKE WITH THE SERVICE EMPLOYEE AND THEY STATED THAT THEY WERE ONLY AUTHORIZED TO REPLACE THE MODULE AND REFUSED TO TELL ME WHETHER THE PROBLEM WAS RESOLVED OR IF MY AIRBAGS ARE PROPERLY FUNCTIONING. HOW CAN I KNOW FOR SURE IF THE PROBLEM HAS BEEN RESOLVED IF THE LIGHTS WHICH INDICATED THE PROBLEM ARE STILL ON?
I WAS DRIVING AND HEAT STOPPED FLOWING AND A/C STOPPED FLOWING. IT IS WINTER TIME SO THE FRONT WINDSHIELD WAS UNABLE TO DEFROST, LEAVING THE WINDSHIELD FOGGY AND HAZARDOUS TO DRIVE IN.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED, WHICH INDICATED THAT THE AIR BAG SYSTEM WAS FAULTY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. IN FEBRUARY OF 2015, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART COULD BE GIVEN. THE FAILURE MILEAGE WAS 168,000.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHILE DRIVING THE ENGINE WILL SHUT OFF WITHOUT WARNING CAUSING A LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE HAS A NEW BATTERY AND ALL ELECTRICAL FUNCTIONS OF THE VEHICLE WORK EXCEPT THE ENGINE. VEHICLE MAY RESTART AFTER A PERIOD OF TIME. THIS HAS HAPPENED AT ALL SPEEDS AND DRIVING CONDITIONS WHILE IN DRIVING LANES. CITY, HIGHWAY, INTERSECTIONS.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAIILURE MILEAGE WAS APPROXIMATELY 200,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. UPDATED 03/09/16*LJ
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/15/16*LJ UPDATED 05/11/18*JB THE CONSUMER STATED THE ISSUE HAS BEEN RESOLVED ON 1/28/16. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS) AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VEHICLE WAS IN MOTION AND KEPT STALLING ON HIGHWAY AND CITY STREETS. ANOTHER COMPUTER WAS INSTALLED BUT DIDN'T SOLVE THE PROBLEM. THE THROTTLE POSITION, IDLE AIR CONTROL, AND MAP SENSORS WERE REPLACED. VEHICLE HAD HARD START PROBLEM AND THE FUEL INJECTORS AND FUEL FILTER WERE REPLACED. STARTED VEHICLE IN DRIVEWAY AND HEARD POPPING NOISES AND IT AUTOMATICALLY SHUT DOWN. THE COLI PACK HAD TO BE REPLACED. NUMEROUS VACUUM HOSES HAVE POPPED OFF DURING DRIVING AND HAD TO BE REPLACED. NO ERROR CODES OR CHECK ENGINE LIGHT WOULD COME ON EVEN THOUGH THESE THINGS WERE HAPPENING. A YEAR AGO THE OIL PRESSURE SENDING UNIT HAD TO BE REPLACED AND HAS CURRENTLY GONE BAD AGAIN. I HAVE TO PUT THE TRUCK IN NEUTRAL AND LET IT IDLE BEFORE I DRIVE IT OR THE TRANSMISSION WILL JERK. I ALSO HAVE TO LET THE TRUCK STAY CRANKED FOR 10-15 MINUTES BEFORE I CAN DRIVE IT BECAUSE IT TAKES THAT LONG FOR IT TO IDLE DOWN. MY DRIVER SEAT CONTROLS WILL NOT WORK, AND THE PASSENGER WINDOW WILL NOT STAY UP AND THE CONTROLS WILL NOT WORK. IF YOU DO RESEARCH ON THE 2000-2004 JEEP GRAND CHEROKEE MODELS, YOU WILL FIND THE EXACT SAME ISSUES FROM EVERYONE WHO HAS OWNED THESE SPECIFIC YEARS AND MODELS. CHRYSLER KNOWS ABOUT THE CONSTANT ISSUES, YET THE 2000-2004 MODELS ARE NOT ON THE BUY BACK LIST. THE DEALERSHIPS EVEN HAVE A PROBLEM TRYING TO FIGURE OUT WHAT THE PROBLEM IS WHICH IS WHY IT COSTS SO MUCH AND THE PROBLEMS CONTINUE TO EXIST. OWNERS HAVE HAD TO CONSULT WITH OTHER JEEP OWNERS TO WORK TOGETHER TO TRY TO SOLVE THE
2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE REPAIRS. *SMD
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS ILLUMINATED AND PREVENTED THE VEHICLE FROM PASSING AN INSPECTION. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/10/16*LJ; UPDATED 05/02/18*JB
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/18/16*LJ UPDATED 02/22/16.*JB
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED BRUISES ON HER HANDS, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG LIGHT ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. - THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/12/16 *CN
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/20/16*LJ
THE HVAC SYSTEM HAS MANY FAULTY ISSUES WHICH DIRECTLY EFFECTS THE ABILITY OF THE DEFROSTER TO OPERATE PROPERLY IF AT ALL . THE BLEND DOORS AS WELL AS THE RECIRCULATING DOOR ARE DEFECTIVE. THE AIR DUCTS DO NOT BLOW EVENLY. THIS CAUSES THE INABILITY OF THE TEMPERATURE CONTROL UNIT TO EFFECTIVELY DEFROST THE WINDSHIELD WHILE DRIVING DOWN THE HIGHWAY.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/16*LJ UPDATED 02/23/16.*JB
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED THAT THE FUEL TANK DOOR WAS DETACHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/12/16 *CN
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TWO CONCERNS ADDRESSED: FUEL TANK RECALL: WHILE THIS AGENCY HAS COME TO AN AGREEMENT WITH FCA TO 'REMEDY' THE FUEL TANK EXPLODING, I BELIEVE YOUR AGENCY DID NOT TAKE INTO CONSIDERATION THE CONTRIBUTING FACTOR TO THIS TYPE OF INCIDENT. THE MANUFACTURER HAD INSTALLED A PROTECTIVE METAL ENCLOSURE SURROUNDING THE FUEL TANK MODELS FROM 1993 TO 2006. THE PROBLEM IS THAT THE TYPE OF METAL USED IS PRONE TO RUSTING OUT THAT A VAST MAJORITY OF THESE VEHICLES HAVE EXPERIENCED WHICH DURING A REAR END COLLISION EXPOSES THE PLASTIC TANK TO CRACK AND EXPLODE. AIR BAG RECALL: AGAIN OWNERS OF THE AFFECTED VEHICLES WILL HAVE TO WAIT MANY MONTHS FOR REPLACEMENT PARTS TO BE PRODUCED. THE ORIGINAL RECALL WAITING FOR PARTS, OWNERS HAD TO WAIT 12 MONTHS FOR DEALERSHIP TO OBTAIN PARTS.
MY CAR IS SUBJECT TO CHRYSLER RECALL R06, (NHTSA RECALL 15V-046), ISSUED JAN 27 2015 BECAUSE THE AIRBAGS COULD INADVERTENTLY DEPLOY WHILE DRIVING. HOWEVER IT'S NOW 9 MONTHS LATER AND NOTHING HAS BEEN FIXED BECAUSE THE "PARTS ARE NOT AVAILABLE." CHRYSLER WILL NOT EVEN SUPPLY A FIRM DATE THAT PARTS WILL BECOME AVAILABLE. WHY NOT?
I HAVE THE LIGHT OF MY SEATBELT ON ALWAYS.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE TURNING THE VEHICLE ON, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
WHILE DRIVING 70 MPH SOUTH ON INTERSTATE 5 IN CALIFORNIA MY 2002 JEEP GRAND CHEROKEE THAT I'VE OWNED FROM NEW SHUT OFF WITHOUT WARNING. THE JEEP NO LONGER RECOGNIZED THE KEY. THIS HAPPENED IN MODERATE TRAFFIC AROUND 10PM AND WAS ALMOST REARENDED BY A TRACTOR TRAILER THAT HAD TO MAKE AN ABRUPT MANEUVER TO AVOID ME. THIS WAS THE SAME KEY THAT CAME WITH THE CAR FROM THE FACTORY. THE JEEP HAS 160,000 ACCIDENT FREE MILES AND HAS ALWAYS BEEN MAINTAINED BY JEEP. THERE ARE NO OPEN RECALLS ON IT AND ALL OTHER RECALLS HAVE BEEN COMPLETED.
BLEND DOORS BROKEN CAUSING NO HEAT TO DRIVER SIDE OF THE CABIN. IN WINTER DRIVING, AIR IS SO COLD IT CAUSES NUMBING OF THE DRIVERS FOOT AND LEG WHICH CAUSES DIFFICULTY IN MOVING FROM THE ACCELERATOR TO THE BRAKE. THIS CONDITION OCCURS UNDER ALL CONDITIONS, FROM START UP TO SHUT DOWN. THIS AFFECTS THE DRIVERS ABILITY TO RESPOND TO NECESSARY BRAKING CONDITIONS, ESPECIALLY IN EMERGENCY SITUATIONS. COST TO REPAIR CONDITION IS IN EXCESS OF $1200.00. RESEARCH IS THAT THIS CONDITION OCCURS TO THE MAJORITY OF VEHICLES WITH THIS MAKE, MODEL, AND WILL REOCCURS MULTIPLE TIMES IN THE VEHICLES LIFETIME.
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT'S VIN WAS ASSOCIATED TO THE RECALL AS OF FEBRUARY 16, 2015. THE CONTACT STATED THAT BOTH THE AIR BAG AND THE SEAT BELT WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS CONTACTED AND INFORMED THAT THE PART WAS NOT AVAILABLE UNTIL 2016. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000. .....UPDATED 02/10/16 *BF *JS
THIS RECALL HAS BEEN OPEN FOR SOMETIME NOW IS THERE A TIME FRAME THAT PARTS WILL COME AVAILABLE. ???
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →