THE FRONT DRIVERS SIDE AND REAR PASSENGERS SIDE BOLTS ON THE FRAME OF THE DRIVER'S SEAT HAVE PULLED THROUGH THE FRAME, CAUSING A CONSTANT ROCKING AND CAUSING THE SEAT TO LEAN VERY FAR BACK. THIS IS VERY UNSAFE. AFTER SEARCHING FOR A REPLACEMENT SEAT, I FOUND THAT THIS IS A VERY COMMON PROBLEM ON THE 2001 JEEP GRAND CHEROKEE. *TR
2001 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLOWER DOORS FOR THE AIR AND HEATING VENTS WERE FRACTURED AND CAUSED A FAILURE WITH THE AIR CONDITIONING AND HEATED. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT A REMEDY WAS NOT AVAILABLE FOR THE TYPE OF FAILURE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 67,000.
THE DRIVERS SEAT IS BROKEN. THE BREAK APPEARS TO BE SOMEWHERE BETWEEN THE SEAT AND THE FRAME, PROBABLY AT THE BRACKETS. THIS IS BOTH A SAFETY ISSUE (SEAT COULD BREAK OFF IN A COLLISION) AND A COMFORT ISSUE (THE SEAT IS CROOKED, CAUSING BACK ISSUES AND DISCOMFORT). *TR
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE LIMITED. THE CONTACT WAS DRIVING 60 MPH WHEN THE FRONT DRIVER SIDE SEAT WARMER BECAME EXCESSIVELY HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE HEATER SWITCH HAD BURNED OUT THE HEATING CORE. THE CONTACT ALSO STATED THAT THE VENT DOORS FAILED TO OPEN, CAUSING THE HEATING AND AIR CONDITIONING UNITS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT VIN DID NOT QUALIFY FOR A REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 96,000.
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AT ANY TIME WITHOUT WARNING. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000 AND THE CURRENT MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FAN RELAY MODULE FAILED AND CAUSED THE RADIATOR TO STOP AND THE VEHICLE TO OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT HE FAN RELAY MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 128,970 AND THE FAILURE MILEAGE WAS UNKNOWN.
THE DRIVER SEAT OF MY 2001 JEEP GRAND CHEROKEE HAS BROKEN NUMEROUS TIMES AND THEY ALL BROKE FROM THE SAME EXACT PLACE. BOTTOM FRAME OF THE DRIVER SEAT IS NOT STRONG ENOUGH. WHEN THE SINGLE NUT POKES THROUGH THE FRAME AND CRACKS THE SEAT FRAME OVERTIME THE WHOLE SEATS FRAME IS BENT AND THE SEAT BECOMES UNUSABLE. *TR
THE PLUG AND WIRING TO THE BLOWER MOTOR ON MANY JEEP VEHICLES IS BURNING UP. I DO NOT BELIEVE THE PLUG OR THE WIRES, INCLUDING THE TABS THE PLUG CONNECTS TO, ARE HEAVY ENOUGH TO CARRY THE LOAD OF THE BLOWER. IT IS FUSED AT 40AMPS. *TR
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THE DRIVERS SEAT HAD HOT SPOTS AND BURNED HIM WHILE DRIVING. THE FRONT SEAT ELECTRIC HEATER ELEMENTS OVERHEATED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 09V117000, SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER. THEY MANUFACTURER OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE SEATED IN THE FRONT DRIVERS SIDE SEAT THE HEATED SEAT OVERHEATED AND STOPPED FUNCTIONING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) THAT MAY BE RELATED TO THE FAILURE. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
2001 JEEP CHEROKEE OVER HEATED SEAT DRIVER SIDE BURN OUT .......REPLACED , UNDER WARRANTY, WITH DEFECTIVE PART, SAME ISSUE RECURRING BURNING COIL.....ALSO, BACK UP LITES DON T WORK ........REPLACED UNDER WARRANTY, WITH ....DEFECTIVE ...SAME RECURRING ...TOLD NO LONGER UNDER WARRANTY AND MY PROBLEM...$500 PLUS $1300...FOR IDENTICAL REPAIR AS WARRANTY WORK ALREADY DONE AND REPLACED WITH SAME DEFECTIVE PARTS... ...DATES AND MILEAGE WHEN AUTHORIZED JEEP DEALERS DID WORK OR DENIED WARRANTY ON SAME ISSUES IS RECORDED AND ON FILE, AND ESTIMATED BY ME AT THIS TIME...BUT RECORDED....BY DEALERS, AND IN MY FILE. *TR
DRIVERS SEAT BRACKET FAILURE FOR JEEP GRAND CHEROKEE 1999-2004. DUE TO POOR DESIGN THE BRACKETS WHICH HOLD THE SEAT TO THE FLOOR BOARD WILL BREAK FREE AND CAN CAUSE SEAT TO BREAK FREE WHILE DRIVING. THIS IS A COMMON ISSUE WHICH THE MANUFACTURER IS AWARE OF AND CHOOSES TO DO NOTHING. WHEN THE BRACKET FAILS THE WHOLE SEAT MUST BE REMOVED AND THE BRACKET REPLACED. *KB
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THREE OF HIS FOUR WINDOW REGULATORS WERE DAMAGED, CAUSING THE WINDOWS TO FALL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED EACH WINDOW REGULATOR AT THE OWNERS EXPENSE FOR $400. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. UPDATED 9/13/11 *CN UPDATED 09/28/11
THE DRIVER'S SIDE SEAT IS NOT SECURELY ANCHORED TO THE VEHICLE. UPON INSPECTION IT IS OBVIOUS THE MANUFACTURER USED POOR WELDING OR HAS INSTITUTED A POOR DESIGN TO ANCHOR THE SEAT PROPERLY. THE SEAT ITSELF IS STILL IN GOOD CONDITION, HOWEVER, IT ROCKS UNSAFELY AND WILL NOT PROVIDE ADEQUATE PROTECTION IN THE EVENT OF AN ACCIDENT. APPARENTLY THIS FAULT IS WELL DOCUMENTED BY OTHER JEEP OWNERS AS EVIDENCED BY THE TESTIMONIALS FOUND AT HTTP://VLANE.COM/POLL/30. THE SEAT INTEGRITY WAS COMPROMISED BY EMPLOYEES AT JIM CLICK JEEP IN TUCSON, AZ, AFTER I HAD THE VEHICLE SERVICED FOR A TRANSMISSION FLUID CHANGE. I NOTICED IT ROCKED UNSTABLY AFTER THEY RETURNED THE VEHICLE TO ME AND RATHER THEN ADDRESS IT WITH THEM IMMEDIATELY, I DROVE THE VEHICLE OFF THE LOT SINCE THEY HAD TAKEN LONGER THAN PROMISED TO SERVICE MY JEEP AND I WAS LATE FOR AN APPOINTMENT. WHEN I CALLED THE SERVICE DEPARTMENT LATER, THEY SAID IT HAPPENS ALL THE TIME TO VEHICLES LIKE MINE, CONFIRMED THERE WAS NO RECALL TO FIX THEM, AND THEY WEREN'T LIABLE FOR THE REPAIR. *TR
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO DRIVE ONTO THE SHOULDER WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,500.
DRIVER SIDE SEAT FRAME BROKE WHILE I WAS DRIVING TO CORRECT THE PROBLEM I TOOK IT TO WELD BUT ITS BROKEN AGAIN!! *TR
DRIVERS SEAT FRAME HAS BROKEN ON 2001 JEEP GRAND CHEROKEE LAREDO. *TR
CAR STARTED TO RUN REALLY BAD THEN WHEN I TRIED TO CRANK IT BACKUP IT RAN FOR A FEW MINUTES AND DIED. I NOTICED GAS THEN FLAMES COMING FROM EXHAUST PIPE. IT WILL RUN FOR FEW MINUTES BUT REALLY BAD , THEN IT WILL DIE. IT WANT CRANK IMMEDIATELY AFTER IT DIES YOU HAVE TO WAIT A WHILE BEFORE IT WILL CRANK AGAIN. I HAVEN'T BEEN ABLE TO FIND OUT WHAT THE PROBLEMS ARE TO CORRECT THEM. *TR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: BLOWER FOR 2001 JEEP GRAND CHEROKEE LIMITED. DUAL CLIMATE CONTROLS ARE INOPERABLE AND COLD AIR IS CONSTANTLY BLOWING ON MY WINDSHIELD INTERIOR, CAUSING IT TO FOG UP, LIMITING MY VISIBILITY CONSIDERABLY. *TR
DRIVER SIDE SEAT BROKE , METAL USED IS VERY THIN ,IF IT IS WELD , IT PROBABLY WILL BREAK AGAIN , VERY POOR DESIGN , THE SEAT NEEDS TO BE REPLACED. *TR
DRIVERS SEAT FRAME HAS BROKEN FROM NORMAL USE. *TR
THE FRONT DRIVER SEAT STARTED SQUEAKING AND THEN IT STOPPED WORKING COMPLETELY....WILL NOT MOVE FORWARD OR BACKWARD.....JUST RECEIVED AN ESTIMATE TO REPAIR THE SEAT.....$1200 (CHRISTIAN BROTHERS AUTOMOTIVE) THIS IS ABSOLUTELY RIDICULOUS....JEEP NEEDS TO HAVE A MANUAL SEAT AVAILABLE FOR REPLACEMENT OF THEIR FLAWED ELECTRONIC SEAT. *TR
HAD CRUISE CONTROL ON AT 70 MPH IN NORMAL DRIVING CONDITIONS ON THE INTERSTATE (70 MPH SPEED LIMIT). PUT FOOT ON ACCELERATOR TO SPEED UP IN ORDER TO CHANGE TO LEFT LANE AND BETTER CLEAR THE TRAFFIC BEHIND ME. INITIAL ACCELERATOR PUSH YIELDED NO RESPONSE, SO I PUSHED FURTHER DOWN ON THE ACCELERATOR PEDAL. WHEN THE PEDAL REACHED THE FLOOR, ACCELERATION SHOT UP AND I TOOK MY FOOT OFF THE ACCELERATOR. CRUISE CONTROL WAS STILL ENGAGED AND I EXPECTED MY SPEED TO GO BACK TO THE SET CRUISE SPEED OF 70 MPH. I NOTICED THEN THAT THE ACCELERATION CONTINUED TO INCREASE AND I TRIED TO BREAK ONCE ON THE BREAK PEDAL. I GOT NO RESPONSE. I PUSHED HARDER ON THE BREAK AND FELT THE ACCELERATION CONTINUE TO INCREASE AND THEN SMELLED BRAKE HEAT. I PUSHED ON THE CRUISE BUTTON TO TRY TO TURN CRUISE OFF. NO RESPONSE. I FELT THE ACCELERATOR PEDAL WHICH WAS FLAT TO THE FLOOR AND TRIED TAPPING IT TO GET IT TO SPRING BACK UP. NO RESPONSE. THEN I SHIFTED INTO NEUTRAL AND SAW THE ENGINE REV TO THE REDLINE ON THE RPM GAUGE. I TOOK IT BACK INTO DRIVE AND STILL THE ACCELERATION CONTINUED AS I HELD THE BRAKE HARDER AND HARDER. KNOWING I WAS NOT DOING ANYTHING TO FIX THE PROBLEM I CALLED 911 THAT I WAS ACCELERATING OUT OF CONTROL AND I NEEDED THEIR GUIDANCE. THE 911 DISPATCHER TOLD ME TO: (1) PUT THE CAR INTO NEUTRAL AND KEEP IT THERE, (2) START PULLING OVER AS THE CAR SLOWED, (3) ENGAGE THE EMERGENCY BRAKE, (4) PULL THE CAR OVER TO THE SIDE OF THE INTERSTATE, (5) TURN THE IGNITION KEY OFF AND BRAKE TO A STOP. I
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT HAD BECOME DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE DEFECTIVE SEAT NEEDED TO BE REPLACED BUT THERE WERE NO PARTS AVAILABLE SINCE THE SEAT WAS ON BACKORDER. THE DEALER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE IS 170,000. UPDATED 05/05/11 *LJ UPDATED 05/13/11
POWER WINDOWS-FRONT PASSENGER SIDE REGULATOR FAILED ~JULY '09 GETTING BACK IN THE CAR FROM CHURCH PUT THE WINDOW UP HEARD LOUD SNAP AND WINDOW DROPPED, HAD TO STOP WINDOW FROM FALLING INTO DOOR PANEL BY HOLDING IT ALL THE WAY HOME UNTIL WE COULD FIGURE OUT WHAT TO DO-TAPED IT UP. DRIVER SIDE WINDOW STARTED OUT AS A MOTOR FAILING IN JAN '11 AND WHEN I WENT TO GET MY OIL CHANGED ASKED THEM NOT TO PUT WINDOW DOWN BECAUSE OF THAT (DIDN'T WANT IT TO GET STUCK IN DOWN POSITION), WINDOW GOT PUT DOWN AND THAT WAS THE START OF THE END. BY FEB '11 THE WINDOW HAD FAILED NO SNAPS BUT WILL SLIDE DOWN IF NOT HELD UP WITH SOMETHING. NOW BOTH OF MY WINDOWS ARE DONE FOR AND BEING HELD UP WITH TAPE, CAN'T AFFORD DEALERSHIP PRICING TO FIX. PASSENGER WINDOW WENT AT ~85,000 MILES WENT TO DEALERSHIP FOR PRICING TO FIX ~$300/WINDOW + LABOR @ $90/HR DRIVER WINDOW WENT AT ~160,000 MILES HAVE BEEN LOOKING FOR PARTS ONLINE AND IN JUNK YARDS... IF THE WINDOWS ARE NOT PUSHED UP ALL THE WAY AND TAPED SECURELY THEY WILL LEAK FROM THE RAIN OR WIND WILL GET IN AND CAUSE THE TRUCK TO BE UNCONTROLLABLE! I DIDN'T REALIZE THAT THERE WERE SO MANY PROBLEMS WITH THE WINDOWS, THOUGHT IT WAS A FREAK THING APPARENTLY NOT. *TR
FILING A COMMON COMPLAINT RELATED TO A FLAW IN THE MANUFACTURING OF THE JEEP GRAND CHEROKEE FRONT SEATS. MOST OCCUR IN THE 1999-2004 MODELS. THE METAL THAT ATTACHES THE SEAT TO THE FLOOR IS FLIMSY AND HAS BROKEN. IT MAKES THE SEAT WOBBLY AND WILL LEAD TO MY LEGS HITTING THE STEERING WHEEL AND POSSIBLY CAUSE A WRECK. THIS IS A FATAL FLAW FROM JEEP/CHRYSLER. *TR
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER SEAT HAD BECOME EXTREMELY WOBBLY AND UNSECURE OVER A COURSE OF TIME. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING A LEFT TURN, THE DRIVER SEAT FRACTURED AND THE CONTACT WAS SHIFTED ONTO THE PASSENGER SIDE OF THE VEHICLE WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 150,000.
2001 JEEP GRAND CHEROKEE LIMITED 10 WAY POWER SEAT - TWICE FAILED. ONCE AT ABOUT 75000 MILES AND AGAIN AT 130000 MILES. DRIVER'S SIDE SEAT FRAME BROKEN ON 2001 GRAND CHEROKEE, CAUSING SUDDEN ABRUPT MOVEMENT OF THE SEAT, AND SHORT TERM LOSS OF VEHICLE CONTROL. FORTUNATELY, WAS ABLE TO REGAIN CONTROL OF VEHICLE WITHOUT ACCIDENT. TO DATE, I HAVE HAD TO PERFORM THE FOLLOWING REPAIRS TO THIS SEAT: 1) WELD LOWER SEAT FRAME TWICE DUE TO METAL FATIGUE FAILURE. POORLY DESIGNED; TOO THIN STOCK. 2) WELD THE SEAT BACK FRAME WHERE IT BROKE DUE TO METAL FATIGUE. AGAIN, TOO THIN MATERIAL. 3) SEAT HEATER SHORTED OUT, CAUSED SMALL BURN AREA ON THE LOWER CUSHION. I REPAIRED SAME. 4) BOTH THE BACK AND BOTTOM SEAT CUSHIONS ARE MADE OF EXPANDED FOAM RUBBER WHICH HAS DETERIORATED AND TORN IN THE SEAT FRAME AREA. THIS POORLY DESIGNED SEAT IS A SERIOUS SAFETY DEFECT, AND THERE SHOULD BE A MANDATORY RECALL. I HAVE HIT SEVERAL WEBSITES RECENTLY AND FOUND LITERALLY HUNDREDS OF COMPLAINTS ON THIS VERY SAME ISSUE. WHY HAS NOT THE SAFETY BOARD REQUIRED A RECALL? DOES SOMEONE HAVE TO DIE BEFORE ACTION IS TAKEN? *TR
THE HEAD CRACKING ISSUE SEEMS TO BE THE RESULT OF SEVERAL BAD CASTINGS AND I CAN ONLY SPECULATE THAT THE CAST IRON USED IN ONE LARGE BATCH MADE AROUND THE YEAR 2000 MUST HAVE BEEN OF POOR QUALITY. THE AREA BETWEEN THE NO.3 AND 4 EXHAUST PORTS IS THE HOTTEST PART OF THE HEAD AND IS SUBJECTED TO THE LARGEST TEMPERATURE FLUCTUATIONS, MAKING THAT THE AREA MOST PRONE TO CRACK. THE FIRST SIGN OF A PROBLEM IS UNEXPLAINED LOSS OF COOLANT. IF THERE ARE NO EXTERNAL COOLANT LEAKS, REMOVE THE OIL FILLER CAP AND LOOK BETWEEN THE VALVE SPRINGS OF THE NO.3 AND 4 CYLINDERS.
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE ENGINE COOLING FAN BLADE SEPARATED AND BROKE INTO PIECES. THE VEHICLE WAS TAKEN TO A MECHANIC TO REPAIR THE RADIATOR AND HE FOUND THE FAILURE IN THE COOLING FAN. THE DEALER WAS CONTACTED AND INFORMED HER OF RECALL NHTSA CAMPAIGN ID NUMBER: 06V199000, ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN BUT HER VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND INFORMED HER THAT RECALLS ARE VIN SPECIFIC AND SHE SHOULD CONTACT NHTSA FOR THE REASON. THE FAILURE MILEAGE WAS 123,000.
ON MY 2001 JEEP GRAND CHEROKEE LIMITED'S DRIVER SIDE FRONT SEAT, THERE ARE TWO METAL PIECES THAT LIFT THE SEAT UP IN THE BACK. THESE TWO PIECES HAVE SNAPPED OFF ON ME WHILE DRIVING DOWN THE ROAD CAUSING ME TO ALMOST WRECK MY CAR. THIS NOT BEING BAD ENOUGH, THE BACK REST PART OF THE SEAT TWISTS TO THE RIGHT CAUSING ME TO HAVE TO SIT AT AN ANGLE AND MAKING FOR A VERY AWKWARD RIDE. THESE THINGS ARE NOT RANDOM THINGS, THEY ARE HAPPENING ALOT WITH PEOPLE WHO OWN THESE JEEPS AND I BELIEVE THAT CHRYSLER SHOULD DO SOMETHING ABOUT IT BEFORE ALOT OF PEOPLE ARE SERIOUSLY HURT OR KILLED!! *TR
2001 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO LEFT FRONT HEATED SEAT BEING INOPERABLE *TGW
THE 99-2004 JEEP GRAND CHEROKEE HAS MAJOR DEFECTS IN THE HEATING/AC SYSTEM AND CHRYSLER IS MAKING CUSTOMERS PAY FOR THERE DEFECT.*TR
I WAS DRIVING IN A MALL PARKING LOT LOOKING FOR A PARKING SPACE. I WAS TURNING THE CORNER TO GO DOWN THE NEXT AISLE AND ALL OF A SUDDEN I HAD NO CONTROL OF THE JEEP. AS I TURNED TO THE LEFT TO CONTINUE LOOKING FOR A PARK, THE JEEP WAS SPEEDING OUT OF CONTROL AND I WAS SLAMMING ON THE BRAKE WITH BOTH FEET AND THE JEEP JUST KEPT ACCELERATING! I WAS UNABLE TO STEER AWAY FROM THE VEHICLES I WAS HEADING TOWARDS. AS I WAS HEADING TOWARDS THE FIRST VEHICLE THAT I HIT, I WAS TRYING TO STEER AWAY FROM IT AND THEN THE JEEP TURNED TO THE RIGHT AND KEPT ACCELERATING. I ENDED UP HITTING FOUR OTHER VEHICLES ( 5 VEHICLES TOTAL) AND FINALLY CAME TO A COMPLETE STOP AFTER HITTING THE LAST VEHICLE. THERE IS EXTENSIVE DAMAGE TO MY JEEP AND TO THE OTHER VEHICLES INVOLVED. WE HAVE NOT HAD THE DAMAGE ACCESSED YET, SO WE DO NOT KNOW HOW MUCH THIS WILL COST TO FIX. I BELIEVE MY JEEP IS TOTALED. WE ARE THANKFUL NOBODY WAS INJURED AND THAT I AM OK, JUST SHAKEN UP A LITTLE.
FRONT SEAT OF 2001 JEEP GRAND CHEROKEE IS UNSAFE. HEARD FROM NUMEROUS OTHER JEEP DRIVERS THAT THIS IS A PROBLEM WITH THIS MODEL YEAR. DRIVING ALONG AND ALL OF A SUDDEN THE CHAIR BREAKS AND BECOMES UNSTEADY. CAUSING ME TO HAVE TO TRY AND PULL OF THE ROAD. THE CHAIR WILL NOW RECLINE WHEN YOU ACCELERATE AND FLOW FORWARD UPON BREAKING - WHICH HAS ITS IMPACT ON GAS/BREAK PEDALS WHEN APPLIED. *TR
THE PASSENGER SIDE HEATER DOES NOT BLOW HOT AIR. IT WILL NOT DEFROST THE WINDSHIELD ON THE PASSENGER SIDE AND THEREFORE CAUSES A SAFETY HAZARD BY LIMITING SIGHT OF THE DRIVER. *TR
I WAS BACKING UP IN A PARKING LOT. THE DRIVER SIDE SEAT SNAPPED LOSE AND I HIT TWO CEMENT BARACADES. BADLY DENTING MY REAR DOOR. LUCKY THERE WAS NOT A PERSON STANDING THERE, I WAS AT A COLLEGE. THE SEAT HAD BEEN ROCKING A BIT. WHEN I LOOKED AT IT THE SEAT MOUNT THE REAR PIVOT POINT HAD COMPLETELY BROKEN OFF BOTH SIDES. THE MOUNTS HOLDING THE SEAT TO THE MOUNT WERE ALSO BROKEN. THIS SEEM TO HAPPEN A LOT AND I COULD NOT FINE A JUNK YARD REPLACEMENT.. DEALERS WANTED $700-$1200 FOR THE REPAIR. I TOOK THE SEAT OUT AND HAD IT WELDED. I CAN NO LONGER USE THE HORIZONTAL OR VERTICAL SEAT ADJUSTMENT BUT IT TILTS AND GOES BACK AND FORTH. I HAVE NOT TRIED TO FIX THE BACK DOOR YET. *TR
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SEAT SUDDENLY BECAME WARM. THE FUSE BEGAN TO MALFUNCTION. THE SEAT WARMER NO LONGER FUNCTIONED AT ALL. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER IN REFERENCE TO RECALL 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 127,000.
OWNER OF 2001 JEEP GR CHEROKEE LAREDO. I WISH TO FILE THIS COMPLAINT ABOUT THE DRIVER'S SEAT. STARTED OUT WITH AN ANNOYING SQUEAK AND SOME POPPING ON ENTRANCE, EXIT, ACCELERATION, AND BRAKING OF VEHICLE. WITHIN 1 MTH OF NOTICING THIS PROBLEM THE FRONT BOLT BROKE AWAY FROM THE SEAT FRAME AND METAL THEN IT WENT TO THE BACK RIGHT BOLT. I HAVE ATTEMPTED TO GET THIS WELDED AND WAS TOLD IT WAS TOO INVOLVED, I TRIED SEARCHING THE JUNK YARDS FOR A USED SEAT AND APPARENTLY THESE SEATS ARE HARD TO COME BY, AND HAVE ALSO SPOKE WITH THE DEALERSHIP IN REGARDS TO GETTING THIS FIXED AND I WAS QUOTED A PRICE BUT TOLD NO GUARANTEE WITH THE REPAIR AND THE PART WAS ON A BACKORDER. TO DATE I HAVE NOT BEEN ABLE TO FIND THE REPLACEMENT OR FIX CAUSING ME NOT TO PASS INSPECTION (WHEN THE INSPECTOR GOT IN TO CHECK SOMETHING ELSE HE WOUND UP IN MY SON'S CAR SEAT.). I HAVE HAD TO PUT WOODEN BLOCKS UNDERNEATH BUT IT STILL ROCKS BACK AND FORTH. *TR
THE LEFT REAR BRAKE LIGHT DOES NOT WORK WHEN THE HEADLIGHTS ARE ON. THERE IS AN ISSUE WITH ONE OF THE CONTACTS IN THE BRAKE LIGHT ASSEMBLY. THIS HAS BEEN AN ONGOING ISSUE AND HAS OCCURRED MULTIPLE TIMES. YOU HAVE TO BEND THE CONTACT BACK OUT SO IT MAKES CONTACT AGAIN. *TR
BLEND AIR DOOR FAILURE. *TR
MY 2001 JEEP GRAND CHEROKEE LIMITED WITH 140,000 MILES HAS HAD AIR CONDITIONING PROBLEMS WHERE IT DOESN'T BLOW OUT COLD AIR, FOR THE LAST 3 YEARS. I DIDN'T CARE MUCH ABOUT IT AND DIDN'T PLAN TO FIX IT UNTIL I NOTICED THAT THE HEATING SYSTEM WAS DOING THE SAME THING. THE MIDDLE VENTS BLOW OUT COLD AIR AND THE PASSENGER SIDE VENTS BLOW NORMAL HOT AIR. I LIVE IN A STATE WHERE IT GETS BRUTALLY COLD OUT IN THE WINTER TIME AND OBVIOUSLY THIS NEEDS TO BE FIXED FOR COMFORT AND ALSO FOR DEFROST. COME TO FIND OUT THAT THE REPAIR IS VERY COSTLY $8-1800. AND THE MOST HORRIFYING OF ALL IS THAT AFTER THE PROBLEM IS CORRECTED, IT WILL ONLY HAPPEN AGAIN AND YOU WILL BE FORCED TO PAY TO FIX IT ALL OVER AGAIN BECAUSE OF THE PARTS CHRYSLER USES. I CAN NOT AFFORD TO FIX THIS PROBLEM OVER AND OVER AGAIN. THIS CAR DEALER IS WELL AWARE OF THIS PROBLEM AND IS IGNORING ALL COMPLAINTS AND FORCING CONSUMERS TO PAY FOR THE PROBLEM, WHEN IT IS JUST GOING TO BREAK AGAIN. THIS IS ALMOST CRIMINAL! *TR
THE DRIVER SEAT ON MY 2001 GRAND CHEROKEE HAS BROKEN AT 3 OF THE 4 ATTACHMENT POINTS AND IS NOT POSING A SAFETY PROBLEM. I AM UNABLE TO FIND AVAILABLE REPLACEMENT PARTS AND HAVE NEVER ENCOUNTERED A PROBLEM LIKE THIS IN OTHER VEHICLES. THE METAL HAS BROKEN. *TR
THE FAILURE OF THE BLENDER MOTOR HAS LEFT OUR JEEP WITHOUT A WINDSHIELD DEFROSTER/DEFOGGER. IT ONLY BLOWS COLD AIR AND DOES NOT CLEAR LEAVING VISIBILITY AT ZERO. IT DOESN'T WORK AT ALL AND NOW IT IS DANGEROUS FOR MYSELF AND FAMILY TO DRIVE IN OUR "FAMILY CAR". NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM BECAUSE THE DEALERSHIP SAID IT WOULD BE AN $800-$1500 REPAIR NOT COVERED BY EXTENDED WARRANTY THAT WE PURCHASED. *TR
I WASHED MY 2001 JEEP GRAND CHEROKEE AT A COIN OPERATED CAR WASH. I CLIMBED INTO THE CAR, STARTED IT UP AND SHIFTED FROM PARK TO DRIVE. THE CAR WENT TO FULL THROTTLE INSTANTLY ON IT'S OWN. I APPLIED BRAKES BUT THAT HAD LITTLE AFFECT AND THE CAR RAPIDLY ACCELERATED OUT OF THE CAR WASH STALL TOWARD A BRICK WALL APPROX. 20 FEET AWAY. I STEERED THE CAR INTO A TREE AS I FELT IT WOULD BE A SOFTER CRASH AS OPPOSED TO A WALL. THE CAR BOUNCED OFF OF THE TREE AND CONTINUED AT FULL THROTTLE INTO THE DRIVEWAY OF THE CAR WASH AS I CONTINUED TO PUSH ON THE BRAKE PEDAL AS HARD AS I COULD. I FINALLY TURNED THE KEY OFF AND STOPPED. THIS HAPPENED VERY QUICKLY AND I WISH I WOULD HAVE REACTED SOONER. THE LEFT FRONT FENDER AND GRILL WERE DAMAGED AND I HAD THE CAR TOWED TO A REPAIR SHOP. I FEEL FORTUNATE THAT NOBODY WAS HURT AND I AM VERY INTERESTED IN FINDING THE CAUSE OF THIS . *TR
DRIVERS SEAT LEFT FRONT BOLT BROKE RIGHT OUT OF FRAME. SEAT NOW TIPS DANGEROUSLY BACK AND TO THE RIGHT. *TR
I HAVE OWNED A 2001 JEEP GRAND CHEROKEE LAREDO FOR 7 YEARS AND IT HAS BEEN A GOOD CAR FOR ME. A YEAR AGO MY FRONT SEAT BROKE OFF OF THE SUPPORT BEAM AND IT IS MADE OF METAL. I ONLY WAY 180 LBS AND HAVE TAKEN PRETTY GOOD CARE OF THE CAR. AFTER RESEARCHING THIS ONLINE I HAVE COME TO FIND OUT THAT THIS HAS HAPPENED TO A LOT OF JEEPS AND THEY USED CHEAP METAL TO SAVE MONEY. I WILL BE THE FIRST TO SAY I LOVE JEEP BUT THIS IS DANGEROUS FOR ANYBODY RIDING IN ONE. I ONLY HOPE THEY DO NOT USE THIS METHOD IN NEWER MODELS. IT IS VERY DANGEROUS RIDING AROUND IN A SEAT THAT IS NOT HOOKED TO THE CAR CORRECTLY. I HAD A FRIEND WELD THE SEAT BACK TO THE SUPPORT BUT IT WAS ONLY A TEMPORARY FIX AS IT HAS BROKEN AGAIN. *TR
THE METAL HOLDING SEAT TO FLOOR WITH BOLTS IS STRIPPED. *TR
THE FRAME HOLDING THE DRIVER'S SEAT IS VERY FLIMSY AND HAS BROKEN IN 3 OF 4 PLACES HOLDING THE SEAT. THE 4TH LOCATION HAS NOT YET BROKEN ALL THE WAY THROUGH BUT A CRACK HAS BEGUN. THE VEHICLE IS NOT SAFELY DRIVABLE AND IS PARKED UNTIL I CAN FIND REPLACEMENT PARTS. MANY PEOPLE HAVE REPORTED THIS SAME PROBLEM. WHY HAS NOTHING BEEN DONE? THE PROBLEM STARTS AS A SQUEAK, THEN A CRACK, THEN THE SEAT IS TILTED AND ULTIMATELY THE BREAKS HAPPEN AT ALL 4 CORNERS OF THE SEAT FRAME. A CRACK AT ALL 4 CORNERS WILL ALLOW THE SEAT, AND THE DRIVER, TO FALL BACK TOO FAR TO REACH THE STEERING WHEEL AND BRAKES. THIS IS VERY DANGEROUS. *TR
MY DRIVER SEAT IS BROKE IN MY 2001 JEEP GRAND CHEROKEE. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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