Page 4 of 33 · complaints 151–200 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Equipment
Filed Feb 2, 2011102,100 milesCA

HEATER A/C FOR 1999 JEEP GRAND CHEROKEE... FAILURE TO OPERATE, RIDICULOUS TO REPAIR. MAKES DRIVING IN COLD CLIMATES IMPOSSIBLE, DUE TO WINDOW FOGGING AND ICE BUILDUP. DAIMLER CHRYSLER SHOULD RECALL AND REPAIR ALL JEEPS FROM 1999-2004 WHO ARE ALL KNOWN TO HAVE THIS PROBLEM. THEY SHOULD NOT BE ALLOWED TO DISREGARD THE CUSTOMER COMPLAINTS, WITH REGARDS TO THIS. THIS WAS REPEATED YEAR AFTER YEAR, WITH NO EASY SOLUTION FOR CUSTOMERS TO REPAIR. AN EXCESSIVELY COSTLY AND NOT GUARANTEED PROCEDURE WHICH COULD CREATE MORE PROBLEMS, EVEN WHEN PROFESSIONALLY REPAIRED, THIS IS A SAFETY HAZARD FOR THOSE WHO MUST DRIVE IN COLD CLIMATES. *TR

Seats
Filed Jan 31, 2011156,000 milesCA

TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE DRIVER SEAT REAR BRACKET WAS BROKEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO OFFERED NO ASSISTANCE. THE CONTACT CALLED THE MANUFACTURER WHO ALSO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 156,000.

Seats
Filed Jan 31, 2011CA

DRIVER SIDE SEAT FRAME SNAPPED IN FRONT RIGHT CORNERS. THIS IS A 1999 JEEP GRAND CHEROKEE. I HAVE NOT BEEN ABLE TO FIND A REPLACEMENT FRAME.IT IS A SAFETY ISSUE TO HAVE THE SEA SNAPPED UNDER NORMAL USE... I HAVE READ THERE ARE MULTIPLE COMPLAINTS OF THIS REGARD... PLEASE LET ME KNOW IF EVER THERE IS A RECALL. *TR

Seats
Filed Jan 26, 2011192,512 milesMI

MY DRIVERS SEAT HAS BROKEN DOWN AND BECOME VERY UNCOMFORTABLE, AND THE PASSENGER SIDE MAKES A CLUNK NOISE WHEN SOMEONE SITS IN IT DURING BREAKING AND ACCELERATION THIS IS. ONE OF THE MANY THINGS TO HAVE BROKEN ON THIS SEAT. VERY POOR QUALITY! *TR

Seats
Filed Jan 7, 2011112,000 milesTX

TWO COMPLAINTS-(1) AT APPROXIMATELY 120,000 MILES THE DRIVER'S FRONT SEAT BRACKET BROKE AND BEGAN LEANING THE SEAT BACKWARDS. AFTER ANOTHER 8,000 MILES THE BRACKET COMPLETELY BROKE. IT WAS WELDED BY A PROFESSIONAL WELDER AND REPLACED. AT APPROXIMATELY 138,000 MILES IT BROKE AGAIN AND WILL HAVE TO BE WELDED AGAIN BUT I CANNOT AFFORD TO PAY TO HAVE IT FIXED RIGHT NOW. I RESEARCHED AND FOUND THAT THIS IS A VERY, VERY COMMON COMPLAINT AND SAFETY ISSUE ON MY MODEL-99 JEEP GRAND CHEROKEE. (2) AT APPROXIMATELY 142,000 MILES THE AIR BAG LIGHT BEGAN COMING ON AND GOING OFF INTERMITTENTLY AND NOW IT DOES SO FREQUENTLY, ESPECIALLY WHEN TURNING. I HAVE BEEN ADVISED BY A MECHANIC FRIEND THAT IT IS THE CLOCKSPRING WIRES IN THE STEERING COLUMN AND HAT ONLY A DEALER CAN FIX IT. LIKE THE SEAT PROBLEM, THIS IS A SAFETY ISSUE AND FROM MY RESEARCH I HAVE FOUND THAT IT IS A VERY, VERY COMMON ISSUE AS WELL. I CANNOT AFFORD TO HAVE A DEALER REPLACE THE CLOCKSPRING AS I HAVE BEEN QUOTED UPWARDS OF $300 TO DO SO. *TR

Air Bags
Filed Dec 29, 2010155,000 milesOH

THE AIRBAG LIGHT CONSTANTLY COMES ON AND CHIMES IN MY 1999 JEEP GRAND CHEROKEE LAREDO. IT IS MOSTLY NOTED WHEN I AM STEERING THE VEHICLE THROUGH TURNS. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Nov 27, 2010103,000 milesKY

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM. WINDSHIELD BLOWER. COLD AIR OUT THE PASSENGER SIDE AND VISIBILITY IS DECREASED. I HAVE HAD THIS FIXED ONCE WHEN I BOUGHT THE JEEP 6 YEARS AGO. *TR

Vehicle Speed Control
Filed Nov 25, 2010113,000 milesNY

VEHICLE ACCELERATES WHILE BEING DRIVEN. *TR

Engine and Engine Cooling › Cooling System
Filed Nov 8, 2010160,000 milesKY

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BLENDER THAT CONTROLLED THE VEHICLE FROM RUNNING TOO HOT OR COLD FAILED. THE CONTACT STATED THAT THE PASSENGER SIDE BLOWER WOULD EXPEL COLD AIR AND THE DRIVER SIDE BLOWER WOULD EXPEL VERY LITTLE HEAT. THE DEFROSTER WAS ALSO INOPERABLE. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE DASHBOARD AND STEERING COLUMN WOULD HAVE TO BE REMOVED IN ORDER TO MAKE THE NECESSARY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 160,000.

Seats
Filed Nov 2, 2010194,000 milesCA

DRIVER'S SEAT BRACKETS BROKE - NORMAL USE. LOOKING INTO REPAIRS NOW. *TR

Air Bags
Filed Oct 29, 2010127,000 milesCA

TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE TRAVELING 35 MPH, THE CONTACT STATED THAT THE AIR BAG LIGHT SUDDENLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 127,000. UPDATED 01/14/11 *BF UPDATED 04/04/11

Seats
Filed Oct 20, 2010125,000 milesSC

FRONT RIGHT DRIVER SEAT FRAME BOLT RIPPED OUT DUE TO BREAKING OF SEAT FRAME. FRAME SPLIT LIKE A PIECE OF WOOD. *TR

Service Brakes, Hydraulic
Filed Oct 17, 2010125,000 milesCA

99 JEEP GRAND CHEROKEE PURCHASED 4/2003. FRONT BRAKES SHUDDERS AT ROAD/HIGHWAY SPEEDS OF 40-65MPH. ACQUIRED THIS/TSB FROM SD SCHOOL DISTRICT AUTOMOTIVE SHOP. THIS/TSB REQUIRES REPLACEMENT OF AKEBONO FRONT CALIPERS FROM TEVES. AFTER REPLACEMENT THE PROBLEM DIDN'T CEASE. DID SOME ANALYZING MYSELF, FOUND THAT REAR BRAKE PADS WERE CRACKED. REPLACED THE WHOLE REAR BRAKE COMPONENTS AND THE PROBLEM CEASED UNTIL AFTER REAR BRAKE PADS PASSED 60% OF THICKNESS, PROBLEM ARISES AGAIN. MY OWN CONCLUSION LIES TO DESIGN OF REAR BRAKE PAD MATERIAL TO BE INSUFFICIENT FOR THE WEIGHT OF VEHICLE. *TR

Seats
Filed Sep 24, 201080,000 milesVT

HEATED SEAT SHORTED OUT AND BURNT A HOLE THROUGH SEAT FOAM. *TR

Seats
Filed Sep 24, 2010100,523 milesCA

I HAVE A 1999 GRAND JEEP CHEROKEE. MY FRONT DRIVER SEAT IS BROKEN AS WELL. I'VE OWNED MANY CARS IN MY LIFE, AND I'VE NEVER HAD A BROKEN SEAT. I SHOULD BE A RECALL ON THE 1999 JEEPS. IT'S UP THERE WITH HAVING A WORKING AIR BAG. NO ONE SHOULD HAVE TO PAY TO HAVE THEIR DRIVER SEAT FIX, WHEN THAT SHOULD BE ONE THING THEY SHOULDN'T HAVE TO WORRY ABOUT. IT'S HAPPENING TO A LOT OF GRAND JEEP CHEROKEES. I HOPE THEY DO A RECALL, THEY DO NOT WANT TO BE LIKE TOYOTA. *TR

Seats
Filed Sep 17, 2010113,000 milesIN

DRIVER SIDE SEAT FRAME SNAPPED IN TWO OPPOSITE CORNERS. THIS IS A 1999 JEEP GRAND CHEROKEE. AFTER FURTHER INVESTIGATION I HAVE NOT BEEN ABLE TO FIND A REPLACEMENT FRAME. PLEASE IF YOU HAVE A RECALL SOLUTION I WOULD LIKE TO KNOW ABOUT IT. THERE ARE A TON OF COMPLAINTS ONLINE ABOUT THIS ISSUE. MAKING AN AMERICAN CAR COMPANY THAT WAS BAILEDOUT BY OUR WISE GOVERNMENT, LOOK ABSOLUTELY TERRIBLE. TO AMERICANS BUYERS. *TR

Service Brakes, Hydraulic
Filed Sep 16, 201080,000 milesIL

I OWN A 1999 JEEP GRAND CHEROKEE LIMITED. MULTIPLE TIMES THE LEFT FRONT BRAKE CALIPER FREEZES (SEIZES) ONTO THE ROTOR CAUSING THE VEHICLE TO VIOLENTLY SHAKE AND PULL TO THE LEFT, WARPING THE ROTOR AND DAMAGING THE BRAKE PADS. I HAVE REPLACED THE ROTORS AND BRAKE PADS BUT AFTER A SHORT PERIOD OF TIME IT HAPPENS AGAIN. IT SEEMS TO BE TRIGGERED BY USING THE BRAKES FREQUENTLY, FOR EXAMPLE WHEN BRAKING GOING DOWN HILLS. WHILE I HAVE NOT HAD A FIRE THE BRAKES WERE GLOWING RED ON ONE OCCASION. I BELIEVE THIS TO BE AN EXTREMELY DANGEROUS DEFECT THAT MUST BE CORRECTED AS MY RESEARCH INDICATES THAT MANY, IF NOT ALL OWNERS OF THIS YEAR (AS WELL AS OTHER YEARS) MAKE AND MODEL EXPERIENCE THIS PROBLEM. *TR

Seats
Filed Sep 7, 2010125,000 milesKS

DRIVER'S SEAT FRAME IS BROKEN ON 1999 JEEP GRAND CHEROKEE. KNOWN ISSUE ON MANY OF THESE VEHICLES YET CHRYSLER REFUSES TO ACKNOWLEDGE THE ISSUE. *TR

Seats
Filed Sep 3, 2010IN

JEEP GRAND CHEROKEE LAREDO DRIVERS SIDE SEAT COMPLETELY BROKEN OFF OF FRAME. STARTED WITH ONE SIDE BREAKING SEVERAL MONTHS AGO, LEAVING SEAT TO LEAN TO ONE SIDE AND UNABLE TO ADJUST ANYMORE THEN JUST COMPLETELY SNAPPED OFF. DROVE FOR COUPLE DAYS WITH SOMETHING WEDGED IN THE BACK TO KEEP PROPPED UP UNTIL IT COULD BE LOOKED AT. WAS TOLD IT IS NOT REPAIRABLE. WOULD HAVE TO BE A COSTLY REPLACEMENT. *TR

Fuel System, GasolineCrashFire1 injured
Filed Aug 24, 201021,000 milesKY

OUR JEEP 1999 WAS HIT IN REAR END AND BURN , HURTING THE DRIVER BADLY. THE GAS TANK EXPLODED ON IMPACT. THIS IS VERY UNSAFE. *TR

Engine and Engine Cooling › Engine
Filed Jul 23, 2010150,000 milesMO

TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE LAREDO. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTICED THAT THE VEHICLE WOULD INTERMITTENTLY FAILED TO START UNTIL FIVE ATTEMPTS WERE MADE. THE VEHICLE ALSO STALLED AT A STOP SIGN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HER LOCAL MECHANIC WHO STATED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CURRENT AND FAILURE MILEAGES WERE 151000.

Seats
Filed Jul 23, 2010190,000 milesNY

DRIVING DOWN A FLAT STRAIGHT ROAD AND I HEARD A METALLIC SNAP. SEAT BEGAN TO SWAY. UPON INSPECTION, I FOUND THAT THE DRIVERS SIDE SEAT FRAME BROKE IN TWO. *TR

Seats
Filed Jul 13, 201082,000 milesNY

THE FRONT DRIVER'S SEAT OF MY 1999 JEEP GRAND CHEROKEE SUDDENLY BECAME LOOSE AND WOBBLED DURING DRIVING. WHILE THE SEAT TRACK AND FLOOR-LEVEL FRAME APPEAR TO BE INTACT, THE SEAT ITSELF HAS BECOME DETACHED FROM THE FRAME. DRIVING THE SUV NOW REQUIRES CAREFULLY MAINTAINING BALANCE, ESPECIALLY IN TURNS. *TR

Electrical System
Filed Jul 7, 2010140,000 milesNH

WHEN I TURNED ON THE HEAT ONE FALL DAY I GOT HOT AIR ON THE DRIVER SIDE AND COLD AIR ON THE PASSENGER SIDE. IT DOESN'T MATTER WHETHER I SELECT DEFROST, FLOOR, OR MID-LEVEL VENTS.ALSO I HAD THE TEMPERATURE SETTINGS ON HIGH. I HAVE NOT REPAIRED THIS YET, IT IS A SAFETY ISSUE DUE TO DIFFICULTY DEFROSTING THE WINDSHIELD. THE DEALERSHIP SAID IT WILL BE VERY COSTLY. IT IS NOT INTERMITTENT BECAUSE IT IS ALWAYS FAILED. *TR

Electrical System
Filed Jun 29, 201080,000 milesMA

I HAVE A 1999 GRAND CHEROKEE, THE HEADLIGHTS FLASH ON AND OFF WHEN THE CAR IS PARKED AND SHUT OFF. *TR

Seats
Filed Jun 26, 2010140,000 milesNC

I CURRENTLY OWN A 1999 JEEP GRAND CHEROKEE. OVER THE LAST YEAR I NOTICED A SQUEAKING NOISE COMING FROM DRIVER'S SIDE SEAT. THE NOISE BECAME MORE APPARENT AFTER I WOULD HIT BUMPS IN THE ROAD OR ADJUST MY SEATING POSITION. ON THE 10TH OF JUNE I WAS DRIVING MY CAR AND THE FRONT OF MY SEAT POPPED OFF OF THE POWER SEAT TRACK. MY SEAT FLIPPED BACK AND RESTED ON THE REAR SEAT. I ALMOST LOST CONTROL OF THE VEHICLE BEFORE I WAS ABLE TO LEAN FORWARD AND REGAIN MY BALANCE. THE SEAT IS STILL ONLY ATTACHED BY THE REAR PIVOT POINTS. I HAD TO LOWER MY REAR SEATS AND PUSH MY DRIVERS SEAT BACK UNTIL IT COULD BE STABILIZED. I TOOK MY CAR TO THE DEALERSHIP AND THEY STATED THAT THE ENTIRE SEAT NEEDED TO BE REPLACED ALONG WITH THE TRACK AND THAT THE REPAIRS WERE MY RESPONSIBILITY. JEEP OBVIOUSLY FAILED TO ENGINEER THEIR SEAT TRACKS PROPERLY WHICH ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE. *TR

Engine and Engine Cooling
Filed Jun 17, 2010130,000 milesWI

TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THE OIL PAN EXHIBITED RANDOM HOLES CAUSING OIL TO LEAK OUT FROM THE VEHICLE. THE MANUFACTURER ORDERED A NEWER OIL PAN FOR THE CONTACT BUT AFTER 90 DAYS, HE STILL HAD NOT RECEIVED IT. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

Visibility
Filed Jun 14, 2010225,099 milesCA

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR

Seats
Filed Jun 4, 201085,212 milesMI

UNDER NORMAL USE, THE HOLLOW STEEL TUBE SUPPORTING FRONT OF DRIVER'S SEAT SHEERED COMPLETELY ON THE SIDE CLOSEST TO THE DRIVER'S SIDE DOOR CAUSING THE CHAIR TO MOVE 6" - 12" UP AND DOWN AND SIDEWAYS DURING NORMAL OPERATION. *TR

Air Bags
Filed Jun 4, 2010112,000 milesTX

1999 JEEP GRAND CHEROKEE- 112,000 MILE.-AIR BAG LIGHT COMES ON AND "DINGS" WHEN THE STEERING WHEEL IS TURNED TO THE LEFT. THE LIGHT STAYS ON FOR ABOUT FIVE TO TEN SECONDS DEPENDING ON THE LENGTH OF THE TURN. CONCERN IS THAT AIR BAG WILL NOT FUNCTION PROPERLY IN A CRASH SITUATION. THIS BEGAN A COUPLE OF MONTHS AGO WITH INTERMITTENT OCCURRENCES BUT IS INCREASING IN FREQUENCY. INTERNET REPORTS FROM CONSUMERS SHOW THIS TO BE A COMMON PROBLEM WITH THE 1999 JGC. SHOULDN'T THIS BE LOOKED INTO? IT COSTS SEVERAL HUNDRED DOLLARS TO REPAIR THIS SAFETY ISSUE AT A DEALER. THIS SEEMS TO BE A MANUFACTURER DEFECT. *TR

Latches/Locks/Linkages
Filed May 26, 2010NC

PASSENGER REAR DOOR LOCK ACTUATOR AND REAR LATCH LOCK ACTUATOR BROKEN MAKING IT IMPOSSIBLE TO ENTER THE CAR FROM THOSE TWO DOORS. *TR

Seats
Filed May 20, 201082,000 milesIL

MY DRIVERS SEAT HAS BROKEN TWICE. IM PRETTY MUCH LAYING DOWN WHEN I DRIVE. I BOUGHT A REPLACEMENT AND THAT ONE BROKE TOO. *TR

Seats
Filed May 3, 2010139,970 milesGA

MY 1999 JEEP GRAND CHEROKEE HAS JUST HAD IT'S THIRD FAILURE OF THE DRIVER'S SEAT FRAME. THE FIRST TIME THAT THE SEAT FRAME BROKE BACK IN 2002 IT WAS COVERED UNDER WARRANTY WITH CHRYSLER. CHRYSLER REPLACED THE SEAT FRAME WITH A NEW SEAT FRAME. IT BROKE AGAIN IN 2006. THIS TIME I HAD IT WELDED AND IT LASTED UNTIL APRIL 2010 WHEN IT BROKE AGAIN! EACH TIME THAT THIS HAS HAPPENED I WAS DRIVING THE CAR, WHILE ACCELERATING, AND IT SNAPPED AND THREW ME BACKWARDS IN THE SEAT TOWARDS THE REAR SEAT AREA. THANKFULLY, I WAS ABLE TO CONTROL THE CAR EACH TIME AND THEN PLACED TEMPORARY SUPPORTS AROUND THE SEAT UNTIL I COULD HAVE THE REPAIR COMPLETED. I AM PLANNING TO HAVE THE FRAME WELDED AGAIN THIS TIME. I AM SORRY THAT I DID NOT REPORT THIS BEFORE NOW. I AM A VERY EXPERIENCED DRIVER AND I AM AFRAID TO ALLOW MY YOUNG DRIVERS IN THE HOUSEHOLD TO DRIVE THIS JEEP ANY LONGER. I AM THE ONLY ONE TO DRIVE IT. *TR

Seats
Filed May 2, 2010GA

THE BRACKETS HOLDING THE DRIVER'S SIDE SEAT HAVE BROKEN AND CAUSES THE SEAT TO BE UNSTABLE. *TR

Seats
Filed Apr 22, 2010100,000 milesCA

TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE FRONT DRIVER SIDE SEAT SUDDENLY DETACHED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS APPROXIMATELY 140,000.

Seats
Filed Apr 19, 2010122,000 milesMN

1999 JEEP GRAND CHEROKEE, TRACK ON DRIVERS SIDE HAS BROKEN. POOR DESIGN. SEAT IS NOW UNSAFE. *TR

Engine and Engine Cooling
Filed Mar 24, 2010100,000 milesNY

TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH ON NORMAL CONDITIONS. THE ENGINE STALLED WITHOUT WARNING, AND RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS WITH REPLACEMENTS OF THE CRANK SHAFT SENSORS. THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE IDENTICAL FAILURES CONTINUED AFTER THE REPAIRS WERE PERFORMED ON THE VEHICLE. THE FAILURES OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION AND TRAVELING BETWEEN 5-20 MPH. THE VEHICLE HAD NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE 100,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Mar 13, 201040,187 milesVA

AC BLEND DOORS DON'T WORK CAUSING MY HEAT/AC TO ONLY WORK ON HAVE THE CAR AT A TIME. IN THE WINTER MY DEFROSTER IS ONLY ABLE TO DEFROST HALF MY WINDSHIELD AND THE OTHER SIDE HAS ICE COLD AIR COMING OUT THE VENT WITCH MAKES IT UNABLE TO DEFROST AND CAUSES ME TO DRIVE WITH HALF A DEFROSTED WINDSHIELD. SO HALF THE CAR GETS HEAT THE OTHER HALF GETS AC ALL WINTER LONG NO MATTER WHAT SETTING YOU PUT THE SYSTEM ON, THIS WILL EVENTUALLY CAUSE A ACCIDENT IF NOT ADDRESSED. *TR

Seats
Filed Mar 7, 2010110,000 milesWI

THE DRIVERS SEAT KEEPS BRAKING CAUSING YOU TO LOOSE A SAFE DRIVERS CONTROL WHILE DRIVING THIS IS THE FIFTH TIME THIS HAPPEN IN THE LAST 2 YEARS AND NOT AT THE WELDED AREA DIFFERENT PLACES. *TR

Engine and Engine Cooling › Engine
Filed Mar 4, 201060,000 milesWI

TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE DRIVING AT SPEEDS OF AT LEAST 45-55 MPH, THE VEHICLE WOULD STALL WITHOUT WARNING. UPON STALLING, ALL INTERIOR LIGHTS AND ELECTRICAL ELEMENTS OF THE VEHICLE WOULD ENGAGE FOR 2-10 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY COULD NOT DUPLICATE THE FAILURE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THERE WERE NO RECALLS ON THE VEHICLE PERTAINING TO ENGINE STALLING. TO DATE, THE VEHICLE WOULD CONTINUE TO STALL. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 130,000.

Seats
Filed Feb 19, 2010130,000 milesNC

THE SEAT BRACKET ON MY 1999 JEEP GRAND CHEROKEE BROKE WHILE I WAS DRIVING CAUSING THE SEAT TO "FLOAT" AND MOVE UP AND DOWN ON THAT CORNER. I PULLED OVER AND LOOKED UNDER THE SEAT TO FIND A BREAK ON A PIECE OF FLAT STEEL THAT IS USED TO RAISE THE SEAT UP AND DOWN WITH THE ELECTRIC MOTORS. THERE WAS NO CRASH OR OTHER OUTSIDE INFLUENCE CAUSING THE SEAT TO BREAK. IT IS UNSAFE TO DRIVE BECAUSE THE DRIVER IS NOT SECURE WHILE MAKING TURNS. I THINK IT IS VERY DANGEROUS IF I WAS TO BE IN A CRASH! THE METAL SEEMS VERY THIN ON THESE AREAS WHERE THE ELECTRIC SEAT ADJUST HAS TO "SCISSOR LIFT" UP AND DOWN. I DRIVE A LOT ACROSS TWO STATES TO PICK UP MY CHILDREN - SO I HAD SOMEONE WELD THE SEAT BRACKET BACK TOGETHER. IT HELD FOR ABOUT 3 MONTHS AND NOW IT IS BROKE AGAIN. IF THE SEAT BRACKETS ARE THIS WEAK, HOW WILL IT HOLD TOGETHER IN A CRASH??? PLEASE HELP ME AND OTHERS. I HAVE HEARD OF ONE OTHER PERSON WITH A SIMILAR PROBLEM ON A 2000 JEEP CHEROKEE (NOT "GRAND"). *TR

Air Bags › FrontalCrash1 injured
Filed Feb 16, 2010181,000 milesMA

DRIVING HOME EARLY MORNING DURING A SNOWSTORM, A SNOWPLOW WENT THROUGH A STOP SIGN AND MY VEHICLE HIT HIM DEAD CENTER TOTALING MY VEHICLE. EVEN THOUGH THIS WAS A FRONTAL COLLISION NEITHER THE DRIVER'S OR PASSENGER'S AIR BAGS DEPLOYED RESULTING IN INJURY TO THE DRIVER. *TR

Exterior Lighting
Filed Jan 17, 2010123,968 milesCO

REAR PASSENGER TAIL LIGHT DOES NOT WORK AT NIGHT OR RATHER WHEN THE CAR LIGHTS ARE TURNED ON. MECHANIC HAS REPLACED BULB, RE-BENT THE CONNECTION, BUT THE LIGHT STILL IS NOT VISIBLE WHEN LIGHTS ARE TURNED ON. WHEN LIGHTS ARE OUT, BRAKE LIGHT, REVERSE LIGHT AND TURN SIGNAL WORK. MY SON HAS BEEN PULLED OVER BY POLICE THINKING THE LIGHTS HAD BEEN FIXED. ITS ONLY A MATTER OF TIME BEFORE HE RECEIVES A TICKET. OUR MECHANIC HAS OFFERED TO TRY AND FIX IT WITHOUT REPLACING BOTH BACK LIGHT ASSEMBLIES. *TR

Seats
Filed Jan 14, 201090,000 milesIN

DRIVE SEAT FRONT LEFT CORNER PULLED METAL OVER FLOOR BOLT CAUSING A BROKEN SEAT AND SAFETY HAZARD. *TR

Seats
Filed Jan 9, 2010186,000 milesGA

1999 JEEP GRAND CHEROKEE LAREDO 4X4; DRIVER SIDE SEAT HOUSING METAL BRACKETS BROKE. VERY COMMON ISSUE WITH THIS MODEL. AND EXTREMELY DANGEROUS SAFETY ISSUE. *TR

Seats
Filed Jan 7, 2010148,000 milesMA

MY 1999 JEEP GRAND CHEROKEE FRONT DRIVER'S SEAT HAS BROKEN IN TWO SPOTS. FRONT LEFT WELD AND REAR RIGHT WELD. I AM EXTREMELY FORTUNATE THAT THE "BREAK" OF THE WELD DID NOT HAPPEN WHILE I WAS DRIVING AT A "NORMAL RATE OF SPEED", IF IT DID, A SEVERE AND TRAGIC ACCIDENT COULD HAVE OCCURRED. THE MAIN REASON I AM WRITING TO YOU IS THE FACT, DURING MY RESEARCH FOR A "FIX" OR REPLACEMENT SEAT, I STUMBLED ACROSS A FEW WEBSITES WITH CONSUMERS, LIKE MYSELF, INQUIRING WHY THIS HAPPENED. WE ARE NOT TALKING ABOUT A HANDFUL, WE ARE TALKING OVER A THOUSAND ENTRIES OF THE SAME ISSUE HAPPENING TO OTHER CONSUMERS. AND THIS IS MORE THAN LIKELY THE TIP OF THE ICE BERG SINCE MANY, MANY FOLKS WOULD NEVER POST TO A BLOG OR EVEN USE THE INTERNET AS A PLATFORM FOR COMPLAINT. JEEP CHRYSLER SHOULD BE RESPONSIBLE FOR THEIR POOR QUALITY. WHAT WILL IT TAKE FOR THE POWERS TO BE TO DO THE RIGHT THING BY THE CONSUMER. ACCIDENTAL DEATH DUE TO A CAR ACCIDENT CAUSED BY POOR WORKMANSHIP. PLEASE ADVISE. BY THE COMMENTS I HAVE REVIEWED, THIS IS A CASE OF POOR QUALITY AND SECOND CLASS WORKMANSHIP OF THE WELDS/FRAME OF THE SEATS IN THESE VEHICLES. *TR

Seats
Filed Dec 30, 2009160,000 milesCT

1. NORMAL WEAR AND TEAR LEAD TO THE FAILURE OF THE DRIVER SEAT ANCHORING. 2. THE REAR ANCHORING OF THE DRIVER SEAT BUCKLED UNDER NORMAL CONDITIONS WHILE DRIVING. THE METAL BROKE AT TWO LOCATIONS CAUSING THE SEAT TO WOBBLE SEVERELY MAKING DRIVING SAFELY IMPOSSIBLE. 3. ACCORDING TO JEEP, THE ENTIRE SEAT MUST BE REPLACED AT MY EXPENSE. REINFORCEMENT WELDING COULD REPAIR THE PROBLEM AND PREVENT FUTURE FAILURE OF THE DRIVER SEAT DURING NORMAL OPERATION. *TR

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Dec 27, 2009ID

VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER ... IT WAS SUGGESTED THAT INCLUDE THE PRIOR DESCRIPTION BUT I'M IN QUESTION. WE HAVE HAD THIS 1999 JEEP GRAND CHEROKEE IN THE FAMILY FOR YEARS AND THE PAST YEAR THE PASSENGER SIDE BLOWS STRICTLY COLD AIR (IT HAS DUAL AIR CONTROLS) - MY NEPHEW OWNED THE JEEP PRIOR TO OUR PURCHASING IT FROM HIM THIS PAST MONTH. HE SAID THIS HAS BEEN THIS WAY FOR A WHILE AND NOT SURE WHAT TO DO. IN RESEARCHING THE FIX, IT SEEMS EVERYONE HAS THE SAME PROBLEM AND IT WAS SUGGESTED TO REPORT IT TO YOU IN HOPES THAT YOU CAN HELP WITH THE FIX AS IT IS A COSTLY ONE FROM JEEP ($1000 - $1500) ... SINCE EVERYONE HAS THIS PROBLEM IT HAS TO BE A JEEP DEFECT. HOPEFULLY YOU CAN HELP US OUT. *TR

Seats
Filed Dec 22, 200978,000 milesIN

THE LEFT FRONT BRACKET ON MY DRIVER'S SEAT BROKE. THE SEAT NOW WOBBLES, AND IS EXTREMELY DANGEROUS TO DRIVE. IT IS A 1999 JEEP GRAND CHEROKEE. THERE WAS NO MISTREATING OF THE VEHICLE, THE BRACKET BROKE UNDER NORMAL USE. THERE HAVE BEEN MULTIPLE COMPLAINTS OF THIS EXACT SAME PROBLEM ON THESE VEHICLES. SOMEONE MAY BE SERIOUSLY INJURED OR KILLED IF THIS ISSUE IS NOT ADDRESSED. *TR

Power Train
Filed Dec 8, 2009172,000 milesWA

NO SIGNIFICANT EVENTS, OCCURRED WHILE DRIVING AT 45 MPH, NO PRECURSOR TO EVENT OCCURRING WHEN EVER DRIVEN AFTER 40+ MILES, ENGINE SHUTS DOWN WITH OUT WARNING WHILE DRIVING, NEARLY DROVE INTO UTILITY POLE DUE TO LACK OF POWER STEERING WITH NO 'CHECK ENGINE' LIGHT OBD TESTER DID NOT IDENTIFY ANY LOCKED FAULTS, REPLACED AUTO SHUT DOWN RELAY, SAME PROBLEM, CANNOT AFFORD TO TAKE TO DEALER TO THROW PARTS AT IT, CAN NOT FIX WHAT IS NOT BROKEN, MUST WAIT UNTIL CHECK ENGINE LIGHT COMES ON OR AN ACCIDENT HAPPENS. HAS ALSO SHUT DOWN APPROXIMATELY 9 TIMES SLOWING DOWN FOR A RED LIGHT WHILE DRIVING AND 3 TIMES WHILE SITTING AT A STOP LIGHT. THE TACHOMETER JUMPS UP AND DOWN AND THEN DOWN TO ZERO. THE LAST AND MOST DANGEROUS EVENT OCCURRED ON 12/5/09. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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