Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BRACKET FRACTURED, WHICH CAUSED THE SEAT TO WOBBLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE WITH AN AFTERMARKET DRIVE WORKS TIE ROD, PART NUMBER: DE-ES3475. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE EXHIBITED AN ABNORMAL NOISE. THE STEERING WHEEL ALSO PULLED TO THE RIGHT AND THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHING INTO A TREE. THE VEHICLE WAS TOWED TO THE CONTACT?S HOME WHERE A MECHANIC INSPECTED THE VEHICLE. THE FAILURE WAS LOCATED AT THE FRONT DRIVER?S SIDE INNER TIE ROD TREAD, WHICH SEPARATED AND CAUSED THE NUT AND PIN TO RELEASE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE DEPARTMENT WAS CALLED AN A REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 236,000. UPDATED 8/5/13 *CN THE CONSUMER STATED THE TIE ROD END HE PURCHASED FROM HIS LOCAL RETAIL STORE WAS DEFECTIVE. THE THREADS ON THE END, WERE WORN.
THE AC IN SUMMER IS COOL ON THE DRIVER AND WARM ON THE PASSENGER> IN WINTER THE DRIVER FREEZES AND THE PASSENGER GETS THE WARM AIR. JUST AFTER PURCHASING VEHICLE I CAME ACROSS ON THE WEB AN ARTICLE SHOWING THE PROBLEM AND THEIR QUICK FIX BY CUTTING AN OPENING IN THE BOX ON THE PASSENGER SIDE AND CHANGING THE DOOR. THE DEALER VERSION REPAIR WAS SHOWN WITH THE JEEP DASH COMPLETELY REMOVED. *TR
THE GAS TANK SKID PLATE HAS RUSTED OUT FROM UNDER THE GAS TANK, WHICH APPEARS TO BE AN ONGOING ISSUE WITH THESE VEHICLES. IS THERE A RECALL OR OTHER INVESTIGATION? *TR
FRONT LEFT AND RIGHT CALIPERS SEIZED CAUSING CALIPER, PAD AND ROTOR OVERHEATING AND BRAKE ROTOR CRACKED AND FAILED CAUSING ME TO SCRAPE A GUARD RAIL WHILE ATTEMPTING TO STOP. THIS IS THE THIRD BRAKE CALIPER RELATED FAILURE I HAVE HAD IN THE LAST 24 MONTHS. THE PREVIOUS 2 RESULTED IN MY REPLACING CALIPERS ROTORS AND PADS. JEEP IS AWARE THAT THE CALIPERS ARE DEFECTIVE AND WOULD REPLACE THEM WITH AN UPGRADED DIFFERENT TYPE BUT ONLY WHILE VEHICLE WAS UNDER WARRANTY. THERE ARE DOZENS OF REPORTS ON LINE AT VARIOUS FORUMS OF THIS EXACT SAME PROBLEM. I HAVE ORDERED THE UPGRADED CALIPER (NOW THAT I KNOW ABOUT THEM) AND WILL REPLACE THIS BUT JEEP SHOULD NOTIFY ALL OWNERS OF THIS KNOWN ISSUE SO THAT WE DO NOT CONTINUE TO REPLACE A KNOWN BAD PART WITH THE SAME KNOWN BAD PARTS. AS I CONSIDER THIS DANGEROUS A RECALL WOULD NOT BE OUT OF THE QUESTION EITHER. *TR
FOUR TIMES IN THE LAST YEAR, THE VEHICLE WHEN TRAVELING OVER 50MPH, DEVELOPS WHAT ONLINE RESEARCH DESCRIBES AS "DEATH WOBBLE". THE STEERING WHEEL VIBRATES SUDDENLY IN YOUR HANDS, THE FRONT END WOBBLES AND IT IS DIFFICULT TO CONTROL. SLOWING DOWN BELOW 50MPH USUALLY RESOLVES THE ISSUE...BUT THAT IS AN UNACCEPTABLE SOLUTION. SEEMS TO HAPPEN WHEN THE VEHICLE IS WARMED UP AND HAS TRAVELED 20+ MILES. A MAJOR NATIONAL TV CHANNEL HAS PRODUCED A NEWS ARTICLE ABOUT THIS WITH FILM OF THE VEHICLE DURING THE "DEATH WOBBLE". WE BELIEVE THAT CONGRESS HAS ASKED JEEP ABOUT THIS ISSUE PREVIOUSLY. THE JEEP COMPANY IN OUR TOWN SUGGESTED ROTATING TIRES AND CHECKING BRAKES. THEY CLAIM TO HAVE NEVER HEARD OF THIS ISSUE, HOWEVER THERE ARE LOTS OF ONLINE COMPLAINTS. IN ADDITION TO LOTS OF COMPLAINTS, THERE'S BEEN LOTS OF MONEY SPENT ON LOTS OF PARTS AND LABOR TO FIX THE ISSUE. EVERYONE SEEMS TO HAVE A DIFFERENT OPINION AS TO WHAT THE PROBLEM AND SOLUTION ARE. EVEN THOUGH THERE ARE ONLY 45000 MILES ON THE VEHICLE, IT CANNOT BE TRUSTED TO PROVIDE A SAFE JOURNEY. WE ARE DISAPPOINTED WITH THE COMPANY AND VEHICLE. HOPING FOR A RECALL SOON! (ON A SIDE NOTE, A NEIGHBOR OF OURS HAS ALSO EXPERIENCED THIS SAME ISSUE WITH HIS JEEP. IF WE ARE AWARE OF 2 PEOPLE WITH THE SAME ISSUE, IT HAS TO BE A MAJOR ISSUE WITH THE VEHICLE.) PLEASE HELP. THANKS. *TR
NO ACCIDENT REPORT TO FILE BUT THE POTENTIAL ASSOCIATED WITH THE AIR BAG LIGHT INTERMITTENTLY GOING ON/OFF WHILE DRIVING THE 1999 JEEP GCL. AFTER VIEWING SOME POSTINGS ON LINE THERE IS A DEFINITE TREND ASSOCIATED WITH THESE UNITS. EASIEST, LEAST EXPENSIVE FIX IS TO PULL FUSE FOR THE AIR BAG CONTROLS, I PUT UP WITH THE ANNOYING CHIME BUT WONDER IF THE AIR BAG WILL WORK DURING THESE INTERMITTENT FAULTS. HAVE YOU SEEN ANY REPORTS OF ACCIDENTS WITH 1999 JEEPS WITH NO AIR BAG DEPLOYMENT??? MOST APPARENT CAUSE IS THE CLOCKSPRING MECHANISM IN THE STEERING WHEEL, WHICH ONLY THE DEALER CAN REPAIR. TIME FOR A RECALL!!! *TR
THE DRIVER SIDE FRONT SEAT TRACK ON THIS VEHICLE HAVE FAILED 5 TIMES SINCE 2004. THE FIRST TRACK WAS REPAIRED TWICE. FINALLY IN 2008 I PURCHASED A BRAND NEW TRACK FOR OVER $500 AT PARK JEEP IN BURNSVILLE, MN. THAT ONE LASTED 3 YEARS AND FAILED AND IT WAS REPAIRED ONCE. 6 MONTHS AGO IT FINAL FAILED AGAIN AND MY DRIVER SEAT BECAME A ROCKING CHAIR FOR THE 5TH TIME. I REPLACED THAT ONE WITH A USED ONE I FOUND AND AM JUST WAITING FOR THAT ONE TO COME APART. *TR
THE AIRBAG SYSTEM STOPPED WORKING ON MY 1999 JEEP GRAND CHEROKEE AND MY WARNING LIGHT CAME ON. I'VE TAKEN IT IN TO THE DEALER AND THEY RESET THE SENSOR AND AS I DRIVE AWAY FROM THE DEALER THE WARNING LIGHT COMES BACK ON. AFTER DOING A LITTLE RESEARCH ONLINE I'VE CONCLUDED THAT THIS IS A COMMON SAFETY ISSUE IN 1999 JEEP GRAND CHEROKEES. THE MANUFACTURER NEEDS TO RESOLVE THIS SAFETY ISSUE. *TR
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED, INDICATING THAT THE AIR BAGS WOULD NOT DEPLOY IF THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR A DIAGNOSTIC TEST. THE CONTACT RESEARCHED THE ABS MALFUNCTION ONLINE AND NOTICED THAT THE CLOCK SPRING COULD HAVE BEEN THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000.
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE TECHNICIANS ADVISED THAT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS ALSO TAKEN TO ANOTHER DEALER FOR FURTHER DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 196,000.
TRIED STARTING JEEP WOULDN'T STAY RUNNING KEEPS SHUTTING DOWN AFTER ABOUT 5 TO 10 SECONDS. WHEN TRY TO START AGAIN JUST CRANKS OVER AND DOESN'T START. *TR
GAS TANK SUPOORT HAS RUSTED AWAY EXPOSING THE PLASTIC GAS TANK. THIS PROBLEM IS NOW ALLOWING THE GAS TANK TO HANG BELOW THE REAR BUMPER. *TR
FAULTY CLOCK SPRING CAUSED THE AIR BAG LIGHT TO COME ON AND NOT FUNCTION CORRECTLY. *TR
AIR BAG LIGHTS AND CHIME KEEP COMING ON.WAS TOLD AIR BAGS WILL NOT WORK. FACTORY DEFECT. *TR
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE VEHICLE STALLED. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000 AND THE CURRENT MILEAGE WAS 175,500. THE VIN WAS NOT AVAILABLE.
DOOR LOCKS NOT WORKING, INITIAL REAR PASSENGER LOCK MAKING A BUZZING NOISE FOLLOWED BY NOT OPENING. NOW THE FRONT PASSENGER DOOR IS BUZZING AND OPENING INTERMITTENTLY. *TR
REAR LIGHTS (BRAKE AND PARK) STOPPED WORKING. *TR
INTERMITTENT STALLING PROBLEM WHEN MOVING, VERY DANGEROUS, ABOUT REAR ENDED NUMEROUS TIMES. DEALER CAN NOT FIX, JUST THROW MONEY AT IT IN PARTS HOPING TO FIX THE PROBLEM. THIS NEEDS TO BE ADDRESSED BY JEEP BEFORE SOMEONE IS KILLED!!!!!!!! *TR
WENT OUT SHOPPING. DROVE 15 MINUTES FROM HOME. CAR RUNNING AT NORMAL OPERATING TEMPS. WENT INTO STORE FOR 10 MINUTES, ON RETURN CAR WOULD NOT START. WOULD CRANK AND TURN OVER, BUT NOT FULLY START. AFTER LETTING SIT FOR 1 HOUR, THE CAR STARTED WITH NO OTHER ACTION. WHILE TRYING TO START, ALL OTHER FUNCTIONS WORKED OK. RADIO. A/C. HEADLAMPS. ETC. CAR ALSO STARTING STALLING AFTER THE "NO-START" ISSUE BEGAN. STALLED AT ANY TEMP, ANY SPEED, HIGHWAY, AROUND TOWN. CAR STALLS, BUT STILL HAVE LIGHTS, FLASHERS ETC. *TR
THE CAR STALLS RANDOMLY WHILE DRIVING THIS CAN HAPPEN IN HEAVY TRAFFIC IN THE MIDDLE OF THE ROAD OR AT A STOP SIGN WITHOUT WARNING. HAVE SEEN SEVERAL MECHANICS. WHEN SEARCHING THE PROBLEM, FOUND 100'S OF OTHER VEHICLE OWNERS WITH THE SAME COMPLAINT. ENORMOUS SAFETY HAZARD FOR DRIVER AS WELL AS OTHER ON ROAD VEHICLES. *TR
REAR AXLE GAS TANK
WHILE DRIVING, THE DRIVERS SEAT HAD SOMETHING BREAK UNDERNEATH IT CAUSING THE SEAT TO BECOME MORE OF A ROCKING CHAIR, WOBBLING BACK AND FORTH AND TO THE SIDE. MY 19 YEAR OLD SON WAS DRIVING AT THE TIME, AND THANK GOODNESS HE WAS PREPARING TO STOP AT A STOP SIGN AND HE ALMOST WAS THROWN BACKWARDS. NOW THIS VEHICLE IS UNDRIVEABLE. HAVE CALLED AROUND TO JEEP DEALERS AND FOUND OUT THAT IT IS THE POWER SEAT ADJUSTER WHICH NEEDS REPLACING. MOPAR HAS DISCONTINUED THIS PART AND IT IS NOT AVAILABLE. I HAVE SEEN ON OTHER COMPLAINTS THE SAME THING HAS HAPPENED TO MANY OTHERS. WE NEED SOME KIND OF SATISFACTION ON THIS OBVIOUSLY UNSAFE PART. *JS
WHILE DRIVING AT 55 MPH, THE VEHICLE LOST ALL POWER, GAUGES ALL DROPPED TO ZERO. THE STEERING WHEEL WAS TIGHT TO TURN AND THE BRAKES HARD TO APPLY, HAD NO ACCELERATION WHILE PUSHING GAS PEDAL DOWN. ALL LIGHTS AND RADIO STILL WAS WORKING AFTER GETTING IT OFF THE ROAD TURNED JEEP OFF WOULD NOT RESTART FOR 3 HOURS. THIS HAS HAPPENED NUMEROUS TIMES MECHANIC CAN NOT DIAGNOSE THE PROBLEM NO CODES COME UP. HAVE ALREADY REPLACED BATTERY ALTERNATOR AND CRANK SENSOR HAVE NO IDEA WHAT IS WRONG, WITH THREE CHILDREN I AM SCARED TO DRIVE THIS IT IS UNSAFE. ALSO HAVING PROBLEMS WITH HEAT THEY SAID HEATER COIL IS BAD AND ALL MOTOR DOORS IN DASH IS BROKE AND DASH WOULD HAVE TO BE TAKEN APART TO BE FIXED THIS IS ALSO AFFECTING THE A/C. THERE NEEDS TO BE A RECALL AS THERE HAS BEEN PLENTY COMPLAINTS ALREADY. THIS IS A DEATH TRAP WAITING TO HAPPEN. *TR
THE SKID PLATE COVERING MY 1999 JEEP GRAND CHEROKEE LAREDO HAS ALMOST COMPLETELY RUSTED OFF THE VEHICLE. WITH THE CURRENT INVESTIGATION REQUESTED FOR OLDER MODEL JEEP GRAND CHEROKEES, I FEEL THIS REQUIRES A RECALL AND ALL OLDER JEEPS SHOULD BE RETROFITTED WITH NEW SKID PLATES. *TR
THE DRIVERS SEAT FRAME HAS BROKEN FROM REGULAR USE. APPARENTLY THE STEEL USED IS NOT THE CORRECT STRENGTH FOR THE NORMAL USE OF THE SEAT. REPAIRS WILL FURTHER WEAKEN THE STRUCTURAL INTEGRITY OF THE SEAT. MANUFACTURER CLAIMS IT IS NOT COVERED UNDER WARRANTED. *TR
THE CLIMATE AUTOMATIC CLIMATE CONTROL SYSTEM HAS FAILED. ONE SIDE BLOWS COLD AIR AND THE OTHER WARM AIR. THE DEFROSTERS ARE INEFFECTIVE, MAKING IT DIFFICULT TO SEE WHEN THE WINDSHIELD FOGS UP NOT TO MENTION KEEPING THE WINDSHIELD DEICED IN BAD DRIVING CONDITIONS. CHRYSLER SAYS THE INSTRUMENT PANEL MUST BE REMOVED IN ORDER TO REMOVE THE HEATER ASSEMBLY AND FIX THE RECIRCULATION DOOR AND OTHER COMPONENTS. THEY WANT $1200 TO FIX THE HEATER! THIS IS UNBELIEVABLE! *TR
THE AIR BAG LIGHT COMES ON AND OFF RANDOMLY AND THE CHIME DINGS. IT SEAMS TO DO IT WHEN THE STERING WHEEL IS TURNED. I SUSPECT IT IS A FAULTY CLOCK SPRING AND I'VE FOUND SEVERAL ISSUES OF THIS ON MANY JEEP FORUMS. THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE AIRBAGS MAY NOT DEPLOY IN AN ACCIDENT. *TT
DRIVERS SEAT IS BROKE, CANT FIND A REPLACEMENT, SALVAGE YARD SAID THIS IS A COMMON PROBLEM FOR JEEPS. *KB
ON A RECENT DAY-LONG TRIP, THE ELECTRIC SEAT HEATER ON DRIVER'S SIDE OVERHEATED, CAUSING A 4" DIAMETER BADLY BLISTERED BURN ON THE BACK OF MY LEG. A RECALL FOR THIS DEFECT WAS ISSUED ON 4/7/2009 FOR 2001-2004 MODELS (NHTSA CAMPAIGN NUMBER: 09V117000 ), BUT I WAS NOT ABLE TO FIND ONE FOR THE 1999 GRAND CHEROKEE LIMITED. THE LOCAL DEALER (LITHIA IN GRANTS PASS, OR) REQUESTED I SUBMIT THIS SO HE CAN MAKE THE PROPER REPAIRS FREE OF CHARGE AS SPECIFIED FOR THE 2001-2004 MODELS. *TR
AUTO HAD 40000+ MILES WHEN I BOUGHT IT FROM MY BROTHER. I HAD IT ONLY A FEW MONTHS WHEN IT STALLED ON THE INTERSTATE. IT WOULD NOT START UNTIL I SAT FOR A LITTLE WHILE. I AM CAPABLE OF OVERCOMING AUTO TROUBLE SO I DIDN'T THINK MUCH ABOUT THIS INCIDENT DUE TO THE FACT THAT I HAVE BEEN A MECHANIC FOR MANY YEARS NOW. THEN IT BEGAN TO STALL IN HEAVY TRAFFIC AND SOMETIMES WOULD START AGAIN AND OTHER TIMES AFTER WAITING SEVERAL MINUTES. I REPLACED THE CRANK SENSOR, IN-TANK FUEL PUMP AND FILTER. IT RAN OKAY FOR A WHILE BUT BEGAN TO HARD START AND STALL AGAIN ABOUT 2 MOS. AGO. THEN 2 DAYS AGO IT STALLED SOMETHING LIKE 25 TIMES COMING HOME FROM THE HOSPITAL. SINCE THEN I HAVE BEEN ON THE INTERNET READING THE BLOGS ABOUT THIS PROBLEM AND IF EVERYONE THAT HAS THIS ISSUE WOULD EMAIL YOU, YOUR COMPUTERS WOULD SHUT DOWN. IT IS UNBELIEVABLE THAT THE MANUFACTURER IS JUST REPLACING THE EXPENSIVE PARTS AT RANDOM, TAKING THE MONEY AND NOT FIXING THE PROBLEM. THESE PEOPLE, MYSELF INCLUDED, ARE BEGGING FOR A SOLUTION TO A PROBLEM WITH A VERY NICE AUTOMOBILE MADE IN AMERICA BY SKILLED TOP DOLLAR UNION LABOR. IT IS GETTING CLOSE TO SCAM EPIDEMIC. MY CAR IS SITTING IN MY GARAGE NOT FIXED BECAUSE THERE ARE ABOUT TEN DIFFERENT THINGS IN THE ELECTRICAL AND FUEL SYSTEM THAT CAN CAUSE THESE SYMPTOMS. I AM A DISABLED VETERAN AND CANNOT AFFORD TO GO DOWN THAT ELIMINATING PROCESS. MY DOCTOR DOESN'T DO ME THAT WAY AND I WON'T ALLOW THE MANUFACTURER TO DO IT EITHER. *TR
I OWN A 1999 JEEP GRAND CHEROKEE LAREDO AND THE FUEL PUMP WENT BAD AND I COULD SMELL SMOKE, LIKE AND ELECTRICAL PROBLEM. THE MECHANIC SAID IT WAS THE FUEL PUMP AND I AUTHORIZED HIM TO REPAIR. I THEN LOOKED ONLINE TO FIND THAT THE FUEL PUMP WHICH MY JEEP HAD WAS A RECALLED AFTERMARKET FUEL PUMP FROM AIRTEX. I CALLED AIRTEX AND THEY GAVE ME THE RUN AROUND ASKED ME ALL SORTS OF QUESTIONS , ARE YOU SURE THIS IS THE RIGHT ONE AND DID I HAVE THE PART TO SHIP BACK TO THEM. I CALLED THE MECHANIC AND HE ALREADY REPLACED IT WITH A NEW AIRTEX FUEL PUMP AND THREW THE OTHER AWAY. I HAVE THE RECEIPT BUT CANNOT SEND THE OLD FUEL PUMP BACK. THEY REFUSE TO REIMBURSE ME FOR THIS RECALLED PRODUCT EVEN WHEN MY MECHANIC WROTE DOWN THE OLD MAKE AND MODEL NUMBER OF THE OLD RECALLED FUEL PUMP. THIS IS WRONG AND UNFAIR. $500 I AM OUT . *TR
HVAC DOESN'T CHANGE TEMPERATURE. BLENDER DOORS ARE BROKEN. FOUND OUT IT'S A COMMON PROBLEM IN 99-04 JEEP GRAND CHEROKEES AND THEY'VE UPDATED THE PARTS TO REPLACE. PROBLEM IS, LABOR COSTS AROUND $1500 TO FIX THE HVAC. THERE SHOULD BE A RECALL FOR THIS AS I CAN'T DRIVE IN THE WINTER WITHOUT HEAT, WON'T BE ABLE TO SEE WHILE DRIVING WITHOUT A DEFROSTER!!! *TR
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE 4X4. WHILE DRIVING 70 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED AND LOST COMPLETE POWER. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND UPDATED THE INFORMATION IN THEIR SYSTEM. A LOCAL MECHANIC ATTEMPTED TO REPAIR THE DEFECT, BUT THE FAILURE RECURRED. THE FAILURE AND CURRENT MILEAGE WAS 171,000.
WHILE PARKED, I LEANED BACK IN MY SEAT AND THE PLATE THAT CONNECTS TO THE FLOOR BROKE. IF I WERE IN AN ACCIDENT AND THE SAME HAD HAPPENED, A LOT OF GOOD A SEAT BELT WOULD HAVE DONE. *TT
BRAKE LIGHT FAILURE ON 1999 JEEP GRAND CHEROKEE LAREDO- BRAKE LIGHTS STOP WORKING WHEN LIGHTS ARE TURNED ON. MANY SIMILAR COMPLAINTS FOR THE LAST 10 YEARS ON THE WEB STILL NO RECALL. PROBLEM IS DEFECTIVE CONTACTS IN THE TAIL LIGHT ASSEMBLY. *TR
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING VARIOUS SPEEDS WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE AND THERE WERE NO REPAIRS. THE FAILURE RECURRED AT LEAST TEN TIMES AND EIGHT OF THOSE TIMES, THE VEHICLE RESTARTED. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
AIR BAG LIGHT COMES ON AND OFF. AN INVESTIGATION FOUND IT IS PROBABLY THE CLOCK SPRING LOCATED IN STEERING COLUMN AND IF AN IMPACT OCCURS AIR BAG WILL NOT DEPLOY.
ENGINE WITH A SERIOUS KNOCKING SOUND. THOUGH CAR WAS METICULOUSLY MAINTAINED, IT STILL FAILED AFTER 130000 MILES. *TR
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THE FRONT DRIVER SIDE SEAT PARTIALLY DETACHED FROM THE FRAME, WHICH CAUSED A ROCKING MOTION WHEN DRIVING. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHERE THE SEAT BRACKET WAS WELDED TO THE FRAME. FOUR MONTHS LATER, THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 140,000.
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER REFUELING, A STRONG ODOR OF FUEL WAS PRESENT ON THE INTERIOR AND AROUND THE EXTERIOR OF THE VEHICLE. THE FAILURE WAS CONSTANT. THE SAME FAILURE OCCURRED ON A SEPARATE OCCASION IN WHICH THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 97,800.
MY TRUCK BACK LIGHTS DOESN'T WORK WHEN I TURN MY LIGHTS ON. I CALLED THE DEALERSHIP AND THEY STATED THAT IT WILL COST $1000 TO FIX BECAUSE IT IS AN ELECTRICAL PROBLEM. I REALLY LIKE MY TRUCK AND WOULD LOVE FOR TO KEEP IT BUT I CAN NOT DRIVE IT AT NIGHT. I HAVE SEEN TO MANY CARS TO EXPLAIN IN THE ATLANTA AREA THAT ARE EXPERIENCING THE SAME PROBLEMS, AND I DO NOT THINK THAT IT IS FAIR THAT WE PAY OUR MONEY FOR THESE CARS AND THE DEALER DOESN'T INFORM TO US THAT THERE NEEDS TO BE A RECALL ON OUR VEHICLES AND FIX THEM, MY HUSBAND HAS A FORD TRUCK AND WHEN THEY RECALLED SOMETHING ON HIS TRUCK AND THEY CALLED HIM AND SENT HIM A LETTER AND HE TOOK HIS TRUCK AND THEY FIXED IT WITH NO PROBLEMS I DON'T UNDERSTAND WHY IT CAN'T BE THE SAME WAY WITH JEEP. PLEASE IF YOU CAN HELP PLEASE DO.
JUST FINISHED REPAIRING DAUGHTER IN LAWS VEHICLE. A 1999 JEEP GRAND CHEROKEE. SHE COMPLAINED OF EXTREME GAS FUMES INSIDE HER VEHICLE. WITH A 1 YEAR OLD AND A 3 YEAR OLD BEING TRANSPORTED IN VEHICLE IMMEDIATE ATTENTION WAS REQUIRED. THIS IS WHAT I FOUND. THE ORDINARY STEEL FUEL PRESSURE CONNECTER (DISCONNECT) AT TOP OF FUEL PUMP WAS COMPLETELY RUSTED THROUGH AND SQUIRTING A STREAM OF GAS, VIA RUSTED OUT PINHOLE,UNDER PRESSURE, ALL OVER TOP OF FUEL TANK AND SURROUNDING AREA. THANK GOD NO IGNITION RESULTED,WOULD HAVE BEEN CATASTROPHIC. CONNECTER SHOULD HAVE BEEN EITHER STAINLESS STEEL OR AT LEAST PLASTIC AT SUCH AN IMPORTANT LOCATION. PLAIN STEEL SHOULD NEVER BE USED AT SUCH AN IMPORTANT LOCATION. AS THERE ARE MANY MANY THOUSANDS OF THIS YEAR VEHICLES OUT THERE THIS IS A TICKING TIME BOMB. EVEN MY VINTAGE 1991 FORD PICKUP USED STAINLESS STEEL AT GAS TANK FITTINGS. VEHICLE IS SECOND CAR AND WAS PURCHASED A FEW YEARS AGO. BODY IS REMARKABLE RUST FREE FOR A SALTY N.Y. S, VEHICLE. AND IS IN GOOD CONDITION OTHER THAN DANGEROUS GAS TANK ISSUE. IT IS ONLY A QUESTION OF TIME BEFORE A DANGEROUS FIRE WILL OCCUR IN SOMEONE'S VEHICLE AND HOPEFULLY NO ONE WILL DIE.THIS ISSUE NEEDS ,AND MUST,BE ADDRESSED . HAVE ATTACHED PHOTO OF RUSTED DISCONNECT AND HAVE RETAINED THE RUSTED CONNECTOR. HOPE I DID NOT WASTE MY TIME WITH THIS IMPORTANT INFORMATION AND WILL EXPECT A TIMELY REPLY[XXX] P.S. CONNECTER WAS SO SEVERELY RUSTED AND FROZEN TO FUEL PUMP OUTLET IT HAD TO SLOTTED WITH A CUTOFF WHEEL TO REM
I HAVE A 1999 JEEP GRAND CHEROKEE WITH 110,000 MILES AND THE AIR BAG LIGHT COMES ON AND CHIMES. I HAVE BEEN TOLD BY A DEALER I NEED A NEW CLOCK SPRING. THIS IS A VERY EXPENSIVE REPAIR AND I HAVE FOUND IT TO BE A VERY, VERY COMMON PROBLEM AND SHOULD BE ADDRESSED WITH A RECALL. *TR
MY 99 JEEP GRAND CHEROKEE LIMITED JUST STARTED HAVING A PROBLEM WITH THE AIR BAG LIGHT AND CHIME WHEN STEERING WHEEL IS TURNED. AND IT SOUNDS LIKE A VERY COMMON PROBLEM WITH MANY PEOPLE. THIS PROBLEM MAY OR MAY NOT HAVE CAUSED AN INJURY BUT WHAT IS IT GOING TO TAKE TO KEEP YOUR LOYAL JEEP CUSTOMERS FROM THINKING THAT THIS COMPANY DOES NOT CARE ABOUT IT CUSTOMERS SAFETY! THIS SAFETY PROBLEM SHOULD BE RECALLED AND DONE VERY SOON BEFORE THERE ARE INJURIES OR LOYAL CUSTOMERS DEATHS FROM A SIMPLE FIX. *TR
NO EVENT TRIGGERED MY SEAT FAILURE, THE SEAT TRACK (FRAME) BROKE AND THE SEAT IS BEHAVING LIKE A ROCKING CHAIR. IT HURTS MY BACK TO DRIVE AND IS VERY UNSAFE. THIS IS MY DRIVER'S FRONT SEAT THAT IS BROKEN. I DID NOTHING TO CAUSE IT TO BREAK. I CANNOT FIND ANOTHER SEAT ANYWHERE WITHOUT HAVING TO ORDER A NEW ONE THROUGH THE DEALER, WHICH I'VE BEEN QUOTED UP TO $1,500. THIS IS OUTRAGEOUS, A SEAT BREAKING IN NORMAL DRIVING CONDITIONS AT 70,000 MILES, AND I'M THE ORIGINAL OWNER AND DRIVE NORMALLY, AND HAVE HAD NO ACCIDENTS IMPACTING MY SEAT THAT BROKE ABRUPTLY. IT'S A POWER SEAT, LAREDO MODEL, CODE FLL5. THIS IS A SERIOUSLY DEFECTIVE AND UNSAFE PRODUCT, AND I WILL NEVER BUY ANOTHER JEEP AGAIN. *TR
I OWN A 1999 JEEP GRAND CHEROKEE I HAVE HAD THE DRIVER SEAT WELDED 3 TO 4 TIMES SINCE 2005. NOW THE SEAT AND BRACKETS ARE SO BAD DRIVERS SEAT SNAPPED NEAR THE TOP AND REAR THE BRACKET. I THANK THE POWERS THAT I WASN'T DRIVING IN TRAFFIC WHEN IT HAPPENED..... I THINK JEEP AND THE CHRYSLER CORP SHOULD REPLACE MY AND ALL OF THESE BRACKETS IN ALL JEEPS BEFORE SOMEONE DIES AS A RESULT OF THE INCIDENT. *TR
WENT OVER A BUMP IN THE ROAD FROM A MANHOLE COVER AND THE CAR CHIMED AND THE AIR BAG LIGHT ILLUMINATED. UPON FURTHER INVESTIGATION IT APPEARS TO BE A FAULTY CLOCKSPRING WHICH WHEN IT FULLY BREAKS THE AIRBAG WILL NOT LONGER FUNCTION. THIS PART IS INACCESSIBLE TO BE BROKEN FROM AN OUTSIDE SOURCE AND CONTROLS WHETHER THE DRIVER'S SIDE AIRBAG WORKS; A FAILURE OF IT SHOULD BE CONSIDERED FOR RECALL AS IT IS A FAULTY PART. HUNDREDS OF ONLINE FORUMS HAVE PEOPLE COMPLAINING OF THIS SAME ISSUE.
THE FRONT LEFT AND REAR RIGHT BRACKETS ON THE DRIVERS SIDE SEAT HAVE SHEAR COMPLETELY IN HALF.
I WENT INTO JIM BROWN AUTO SALES ON FRIDAY 1/29/2011 TO PURCHASE A VEHICLE. THE SALE REPRESENTATIVE [XXX] ADVISED ME THAT OF THE LIST OF CARS I BROUGHT IN THE 1999 JEEP GRAND CHEROKEE WAS THE BEST ONE. WHILE PROCESSING PAPER WORK. I ASKED [XXX] FOR A COPY OF THE VEHICLE REPORT. HE ACKNOWLEDGE BUT NEVER PROVIDED THE DOCUMENTATION. I DROVE THE VEHICLE TO AN NEAR BY AUTO SHOP (M-L) TO HAVE THE VEHICLE LOOKED AT. ON THE WAY TO M-L I HEARD THE CAR KNOCKING. I WAS ADVISED THAT THERE ARE NUMEROUS ISSUES WITH THE VEHICLE. BEING THE FRONT DRIVE SHAFT, TRANSMISSION, AND TRANSFER CASE. I ADVISED THE SELLER ONCE I FOUND OUT. I WAS TOLD BY THE PERSON WHO PICKED UP THE PHONE THAT I WILL BE CALLED BACK REGARDING THIS MATTER. NO ONE CALLED. ON WEDNESDAY, FEBRUARY 1, I DROVE TO BRAKEWAY TO HAVE THE BRAKES LOOKED AT BECAUSE THE LIGHTS CAME ON. BRAKEWAY ADVISED THE SAME ISSUES AS M-L. I TOOK THE VEHICLE BACK TO JIM BROWN AUTO AND REQUESTED THE TRUCK BE LOOKED AT. THEY ACCEPTED THE TRUCK BUT REFUSED TO LOOK AT THE ISSUES THAT WERE POINTED OUT. I JUST NEED SOME JUSTICE REGARDING THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →