1998 Jeep Grand Cherokee complaints

MANUFACTURER ALTHOUGH ACKNOWLEDGES PROBLEM BY TSB FIX WILL NOT REPAIR BECAUSE IT HAS RUN OUT OF WARRANTY. PROBLEM IS I KNOW OVER A DOZEN PEOPLE WITH THE SAME PROBLEM WITH MANY MUCH MORE VOICING CONCERNS AT INTERNET JEEP RELATED FORUMS.NO SAFETY DEFECT LISTED. *AK

CONSUMER HEARD A POP SOUND WHILE DRIVING AND NOTICED A CRACK ON INSIDE OF PASSENGER FRONT WINDSHIELD. DEALER AND MANUFACTURER HAV ENOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

AFTER PUTTING VEHICLE IN PARK VEHICLE TOOK OFF/ MOVED FORWARD,CAUSING AN ACCIDENT, AND RESULTING IN MAJOR INJURIES.*AK

NHTSA RECALL 02 V 053 00/RECALL B02 CONCERNING INADVERTENT VEHICLE MOVEMENT: VEHICLE INADVERTENTLY JUMPED OUT OF GEAR WHILE PARKED AND IDLING WITH TWO CHILDREN IN VEHICLE. VEHICLE CONTINUED THROUGH TWO FENCES, AND HIT A PARKED CAR AND A HOUSE. MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

AT 65MPH AND WITHOUT WARNING, THE POWER STEERING HAD GONE OUT. CONSUMER COULD HEAR NOISE COMING FROM THE ENGINE. CAUSE UNKNOWN. DEALER NOTIFIED. CONSUMER STATED THAT THE FAILURE OCCURED ABOUT 70 MILES FROM HIS HOME. THE VEHICLE STAYED AT THE FAILURE LOCATION UNTIL IT WAS FIXED. THE POWER STEERING AND PUMP WAS REPLACED AT A NJ GARAGE, FOR 7 DAYS, WHILE WAITING ON PARTS. (INVOICE IS AFFIXED TO THIS FORM)*AK *SCC

ORIGINAL ROTORS WERE RECALLED IN JULY OF 2000. VEHICLE HAD 17,140 MILES AT TIME REPLACEMENT ROTORS WERE INSTALLED. AT 29,140 MILES ON VEHICLE DEALER INFORMS ME THAT REPLACEMENT ROTORS NEED TO BE REPLACED ARE NOT ABLE TO BE RESURFACED. I FIND IT UNACCEPTABLE THAT NEW ROTORS LASTED LESS THAN 13,000 MILES.*AK

NUMEROUS TIMES, WHEN THE VEHICLE IS SHIFTED INTO PARK, THE VEHICLE IS NOT IN PARK, BUT IN REVERSE. IF THE ENGINE IS RUNNING, THE VEHICLE WILL CONTINUE TO BACK UP. IF STOPPED, THE VEHICLE CANNOT BE STARTED UNTIL THE GEAR IS "PUSHED" INTO PARK. *AK

PRIOR TO THE RECALL, NHTSA CAMPAIGN ID 02V053000, VEHICLE JUMPED OUT OF PARK ROLLED BACK AND CAUSED DAMAGE TO THE VEHICLE. CONSUMER IS ASKING REIMBURSEMENT FOR THE DAMAGE SUSTAINED. *YD

AT 62 MPH, ENGINE BEGAN TO SPUTTER, THEN VEHICLE STALLED. MECHANIC DETERMINED THAT FUEL SENDING UNIT NEEDED TO BE REPLACED.*AK *SLC

WHILE VEHICLE WAS IN IDLE IT WENT INTO REVERSE AND RAN INTO A STREET SIGN. CONTACTED DEALER. *AK

MULT REPAIRS ON RECALLED BRAKES -- JEEP WONT COVER. ONGOING STEERING ISSUE -- JEEP WON'T FIX. *AK

CONSUMER PULLED OUT OF PARKING SPOT AND LEFT VEHCLE IN PARK POSITION. SEVERAL SECONDS LATER, VEHICLE JUMPED GEARS AND REVERSE SEVERAL FEET INTO A BUILDING SUPPORT BEAM, THEN PROCEEDED TO DRIVE HEAD ON INTO A WALL. WHEN CONSUMER WENT TO RETRIEVE VEHICLE, CONSUMER NOTED THAT VEHICLE WAS IN DRIVE POSITION. NO INJURIES. VEHICLE DAMAGED. CONSUMER ADDS THAT THIS INCIDENT WAS RECORDED ON BUILDING SURVEILLANCE CAMERA. *TT

PREMATURE LOSS OF FRONT AND REAR DIFFERENTIAL BEARINGS. *AK

WHILE DRIVING, HEARD CONSTANT NOISE. TOOK VEHICLE TO DEALER FOR SERVICE WHO STATED THAT EXHAUST MANIFOLD NEEDED TO BE REPLACED.*AK THE EXHAUST MANIFOLD CRACKS GRADUALLY AND IS NOTICEABLE WHEN THE VEHICLE IS COLD. ANY AIR LEAK IN THE FIREWALL ALLOWS EXHAUST FUMES TO ENTER THE VEHICLE. *YH

SUNROOF WAS IN CLOSED LOCKED POSITION AND WAS BLOWN COMPLETELY OFF. *AK

WHEN STEPPING ON BRAKES, THEY PULSATE. CONSUMER FEELS ROTORS ARE BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THE CHEROKEE STALLED COMPLETELY, DEAD STOP IN THE PASSING LANE ON A INTERSTATE. SERVICE BULLETINS ARE LISTED ON YOUR SIGHT ABOUT THIS PROBLEM. WE ARE LUCKY, WE GOT OFF THE ROAD. IF THIS EQUIPMENT FAILURE WAS A KNOWN PROBLEM AS EARLY AS 1999, WE WONDER HOW MANY PEOPLE HAVE DIED AS A RESULT OF THE FAILURE.*AK

COURTESY LIGHTS WOULD INTERMITTENTLY FLASH ON/OFF WHILE DRIVING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

FUEL SENDER UNIT IS NOT REGISTING THE PROPER AMOUNT OF FUEL IN FUEL TANK. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

AFTER SHIFTING GEAR INTO PARK AND TURNING OFF IGNITION KEY VEHICLE WOULD SUDDENLY START TO ACCELERATE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

VEHICLE WAS IN PARK WHEN IT SUDDENLY WENT INTO REVERSE AND HIT A BEAM IN GARAGE. THEN, TOOK OFF FORWARD, HITTING A WALL. PLEASE PROVIDE ANY FURTHER INFORMATION*AK.

CONSUMER STATES THAT WHEN TURNING ON THE AIR CONDITIONER, THERE WAS HOT AIR BLOWING OUT OF THE FENT. TOOK TO DEALER AND THEY PUT ON A NEW EVAPORATER COIL. CONSUMER STATES THIS CORRECTED THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

THE CONSUMER EXPERIENCED A HOOD LATCH PROBLEM. *YH DRIVING DOWN HWY 64 AT 65 MPH WHEN HOOD FLEW OPEN. DRIVER WAS ABLE TO PULL VEHICLE TO SIDE OF ROAD. DIAMLERCHRYSLER INVESTIGATOR CAME OUT AND SAID LATCHES HAD CORRODED DUE TO OWNER LACK OF MAINTENENCE. MAINTENENCE MANUAL HAS A SMALL NOTE IN THE MIDDLE OF THE MANUAL REGARDING LUBRICATION OF THE LATCHES, BUT THIS TASK IS NOT PART OF SCHEDULED MAINTENENCE TASKS NOR DOES MANUAL DESCRIBE WHAT TO USE TO LUBRICATE LATCHES. ALSO OWNER PURCHASED VEHICLE USED IN JANUARY 2001. PREVIOUS OWNER WAS IN NJ OR MD. ENTIRE HOOD AND PRIMARY AND SECONDARY LATCHES HAD TO BE REPLACED. FRONT FENDER HAD MINOR DAMAGE. CAT 10/28/03

VEHICLE JUMPED OUT OF PARK INTO REVERSE WITH ENGINE RUNNING, STRUCK ANOTHER CAR AND BENT LEFT FRONT DOOR, CHECK SHIFTER LINKAGE OK

WHILE DRIVING AND UPON PARKING VEHICLE ON ITS OWN ROLLED BACKWARD, CAUSING AN ACCIDENT. THERE WERE NO INJURIES. CONTACTED DEALER. PROBLEM HAS YET TO BE RESOLVED. CONSUMER HAS RECIEVED NOTICE FROM MANUFACTURE REGARDING RECALL 02 V 053 000. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHEN PUTTING ON BRAKES VEHICLE SHAKES. TOOK TO DEALER, AND THEY REPLACED PADS AND ROTORS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

ENGINE WAS RUNNING, EMERGENCY BRAKE NOT APPLIED, VEHICLE WENT BACKWARD ON IT'S OWN INTO THE GARAGE. NO INJURIES, DAMAGE TO VEHICLE WAS $2121.00 *JB. *YH

VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. IT WENT INTO REVERSE ON ITS OWN, AND HIT A BUILDING. DAMAGE UNKNOWN AT THIS TIME. NO INJURIES.*AK

VEHICLE CANNOT READ THE GAS LEVEL CORRECTLY AND THERE IS A CROSS FLOW PROBLEM WITH THE VEHICLE. CONTACTED DEALER. *AK. CONSUMER STATED THE FUEL TANK MOUNTED FUEL LEVEL SENDING UNIT ACCURACY DEGRADED OVER TIME, INDICATING THAT THERE IS MORE FUEL IN RESERVE THAN THERE ACTUALLY IS.*JB

POWER DOOR HAVE FAILED 3 TIMES, MANUFACTURER HAD REPLACED POWER DOOR LOCK COMPONETS TWICE. *AK

FLIPPED JEEP AND ENGINE WAS IMMEDIATELY ON FIRE AND THEN GAS TANK BLEW UP. ME AND GRANDSON ESCAPED. NLM

THE REAR DIFFERENTIAL BEGAN MAKING A HOWLING NOISE GETTING LOUDER AND LOUDER. PINION GEAR HAS PLAY AND IS LOOSE WHERE IT ENTERS THE DIFFERENTIAL. THE LOCAL DEALER HERE IN VENTURA CALIFORNIA SAYS THAT IT IS NOT WARRANTY AND WE WILL HAVE TO PAY FOR IT. THIS IS RIDICULOUS DUE TO THE LOW MILEAGE ON THE VEHICLE. IT HAS NOT BEEN DRIVEN OFF ROAD NOR PULLED HEAVY LOADS. I HAVE DRIVEN MANY VEHICLES OVER THE LAST 20 YEARS AND HAVE NEVER HAD A DIFFERENTIAL PROBLEM BEFORE TILL NOW. I SEE ON YOUR SITE ALSO THAT THIS IS A KNOWN PROBLEM...WHAT IS THE FIX? OF COURSE CHRYSLER DOES NOT WANT TO DEAL WITH IT. I SEE ALSO THAT PERSONS WHO HAVE HAD REPAIRS PERFORMED AT THE DEALERSHIP HAVE HAD THE SAME PROBLEM REOCCUR. IT SEEMS THIS ASSEMBLY MAY BE DEFECTIVE?*AK

THE EXHAUST MANIFOLD IS CRACKED. I DECIDED TO HAVE A TUNE UP AND DISCOVERED THE PROBLEM THROUGH THE DEALER. IT SEEMS TO BE A RELATIVELY NEW VEHICLE FOR THIS TYPE OF PART TO FAILURE. *AK

WHILE DRIVING AND UPON PUTTING VEHICLE INTO PARK IT AUTOMATICALLY WENT INTO REVERSE ON ITS OWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

4 SETS OF ROTORS WARPED CAUSING PULSATION. NLM

WHILE DRIVING THE VEHICLE STEERING SHAFT BROKE AND DISENGAGED CAUSING INJURY TO THE DRIVER. NLM THE CONSUMER STATES THAT THE STEERING SHAFT BROKE DUE TO FAULTY DESIGN BY THE MANUFACTURER. THE CONSUMER IS SEEKING REIMBURSEMENT FOR INJURIES DUE TO THE STEERING SHAFT SNAPPING. *YH

DRIVER'S SIDE AND PASSENGER'S SIDE SEATBELTS WILL NOT RETRACT, AND WILL NOT HOLD.*AK

WHILE IN PARK THE VEHICLE POPPED INTO REVERSE, INJURING CONSUMERS WIFE WHILE SHE TRIED TO JUMP BACK IN TO STOP VEHICLE, CONSUMER WAS CRUSHED STARTING AT HER RIGHT ANKLE, UP HER LEG, KNEE, THIGH, PELVIS, ABDOMEN, CHEST, AND OVER HER RIGHT SHOULDER. CHILD WAS IN VEHICLE AT THE TIME OF ROLLAWAY. *JG *YH

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

I WAS PARKED, KEYS OUT OF CAR, UNOCCUPIED. CAR ROLLED BACK AND CAUSED DAMAGE TO ANOTHER VEHICLE.*AK

SEAT BELTS IN VEHICLE WILL COME UNDONE WITH A SMALL BUMP. CONSUMER HIT SEAT BELT WITH HER ELBOW, AND THE SEAT BELT CAME UNDONE. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK *JB

AFTER LEAVING VEHICLE IN IDLE, VEHICLE STARTED TO ROLL BACK AND RAN INTO ANOTHER VEHICLE. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANYTHING.*AK *JB

PLEASE HELP US GET THE GEN 3 SEATBELTS REPLACED. *AK

SOMETIMES, WHEN THE CAR IS SET IN PARK, IT WILL NOT TURN THE ENGINE AND START. IT WILL ONLY START IF I PUT THE CAR IN NEUTRAL AND THEN TURN THE KEY. THIS HAPPENS ABOUT ONCE OUT OF EVERY 100 TO 150 STARTS, BUT IT'S TROUBLESOME. I TOOK THE CAR IN FOR IT TO BE FIXED, WHILE IT WAS STILL UNDER WARRANTY. THEY MADE SOME ADJUSTMENTS, BUT IT KEEPS HAPPENING PERIODICALLY.*AK

CAR SHIFTED FROM PARK INTO REVERSE. *AK

WHEN PLACING VEHICLE IN PARK AND WITHOUT WARNING VEHICLE JUMPED OUT OF GEAR INTO REVERSE, RESULTING IN ROLLOVER. *AK

PULLED INTO REAR OF OWN BUSINESS. PUT VEHICLE IN PARK, WENT INSIDE. WHEN WIFE RETURNED, VEHICLE STRUCK A POST ABOUT 100+ FEET AWAY BREAKING DRIVERS SIDE TAIL LIGHT.*AK

THE FRONT PASSANGER SEAT BELT LOCKS IN THE FULLY RETRACTED POSITION (UNFASTENED) WHEN THE TEMPERATURE FALLS BELOW 20F. TROY SHAFFER AT THE DEALERSHIP SAID THAT MY CAR WAS A TEXAS CAR AND REFUSED TO REPLACE IT UNDER EXTENDED WARRENTEE WITHOUT SEEING THE DEFECT. HE RECOMMENDED TO MY HUSBAND THAT HE TAKE THE CAR UP NORTH TO HAVE IT FIXED.*AK

BOTH FRONT MOTOR MOUNTS WERE BROKEN. THE ENGINE WAS REVVING AS THE ENGINE WAS LIFTING AND SETTLING. OF THE 4 JEEP GRAND CHEROKEES THAT I AM AWARE OF, 3 OF THEM HAD THE SAME PROBLEM (A '94, 95, 98). THE ONE THAT DIDN'T WAS A 19'93. SINCE THE TRANSMISSION CONNECTS TO THE MOTOR, I THOUGHT THAT THIS MAY BE CONTRIBUTING TO RECALL CAMPAIGN #02V053000, INVOLVING VEHICLES SHIFTING INTO REVERSE WITHOUT WARNING.*AK