Page 7 of 21 · complaints 301–350 of 1,028

1998 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Equipment
Filed Mar 28, 2003MN

I HAD MY FRONT BRAKE ROTORS REPLACED AT 67,220 MILES - AT THAT TIME THE FRONT BRAKES WERE SHOT, YET THE REAR BRAKES HAD 50% LIFE REMAINING (APPEARS TO BE UNDUE PRESSURE PLACED ON FRONT BRAKES. AFTER ONLY 5,000 MILES, THE VEHICLE PULSATED WHILE BRAKING. SO AT 73,091 MILES AT HAD FRONT BRAKES RESURFACED, AT WHICH TIME THE MECHANIC ACKNOWLEDGED THAT THE BRAKES WERE ALREADY SHOWING SIGNS OF OVER HEATING AND WERE ALREADY WARPED. I HAD REAR BRAKES DONE (EVEN THOUGH THEY HAD SUFFICIENT LIFE REMAINING) AT THE SAME TIME IN CASE THAT CONTRIBUTED TO THE PROBLEM. I NOW HAVE 16,000 MILES ON THE FRONT BRAKES (10,000 MILES AFTER FIRST RESURFACING), THEY AGAIN ARE PULSATING STRONGLY, AND REQUIRE UNDUE PRESSURE FROM MY FOOT TO MAKE THEM WORK APPROPRIATELY....ESPECIALLY ON THE HIGHWAY. I CONSIDER THIS A SERIOUS SAFETY HAZARD AND AS A RESULT OF THE ENGINEERING AND/OR MANUFACTURING OF THE BRAKES. *JB

Power TrainCrash
Filed Mar 25, 2003MA

THE CONSUMER PLACED THE VEHICLE IN THE PARK POSITION, AS SHE STEPPED OUT OF THE VEHICLE, SHE NOTICED THE ENGINE WAS RUNNING. THE VEHICLE ROLLED BACK IN REVERSE UNTIL IT HIT A PARKED VEHICLE BY A GAS TANK. PRIOR TO THE ACCIDENT, THE VEHICLE HAD RECALL B02 PERFORMED, WHICH WAS THE FLOOR SHIFT. THE CONSUMER REQUESTED THAT DAIMLER CHRYSLER PROVIDE THE CONSUMER WITH A PAYMENT FOR THE INSURANCE ESTIMATE. SCC

Power Train
Filed Mar 20, 2003MN

THERE IS A CLUNKING SOUND WHEN SHIFTING FROM REVERSE TO DRIVE AND FROM DRIVE TO REVERSE. THE CAR LUNGES AFTER THE TRANSMISSION SHIFTS. I WAS TOLD ITS NORMAL FOR A CAR WITH 45000 MILES!!!! *JB

Engine and Engine Cooling › Engine
Filed Mar 11, 200342,000 milesMD

1. FUEL INJECTOR FAILED CAUSING THE ENGINE TO MISFIRE AND OPERATE ON ONLY 5 OUT OF 6 CYLINDERS. 2. IN THE SAME CYLINDER (#6) ROD BROKE, CAUSING ENGINE TO BLOW AND NEED REPLACEMENT AT ONLY 42,000 MILES. 3. POWER STEERING PUMP ALMOST FELL OFF THE VEHICLE. (MOST LIKELY DUE TO IMPROPER INSTALLATION AFTER ENGINE REBUILD). 4. BRAKES CONSTANTLY SQUEAK OR MAKE GRINDING NOISE WHEN PRESSURE IS APPLIED. WHEN TEMPERATURES ARE BELOW 50 DEGREES, A HIGH PITCHED WHINNING NOISE IS HEARD FROM UNDERNEATH THE VEHICLE. CAN ONLY BE HEARD WHEN TRAVELING UNDER 45 MPH - DUE TO ROAD NOISE MASKING THE SOUND. (MULTIPLE DEALERS HAVE NOT BEEN ABLE TO DETERMINE WHAT THE PROBLEM IS NOR BE ABLE TO FIX IT, SO CONSTANTLY WHINES). 5. FUEL GAUGE FLUCTUATES WHEN 3/4 FULL (DROPS TO EMPTY AND FUEL LIGHT TURNS ON, THEN RETURNS TO NORMAL READING. WILL CONTINUE TO DO THIS UNTIL TANK IS 1/4 FULL). TOLD THIS IS A PROBLEM WITH THE FUEL SENSOR. 6. TRANSMISSION IS OCCASIONALLY ROUGH (JERKY SHIFTING BETWEEN 1ST AND 2ND GEARS).*JB

Fuel System, Gasoline
Filed Mar 1, 200336,000 milesGA

FUEL SENDING UNIT FAILED. AS A RESULT: THE CHECK ENGINE LIGHT WILL NOT GO OFF, THEREFORE I CAN NOT PASS EMISSIONS TEST IN MY STATE. I AM ALSO CONSTANTLY RUNNING OUT OF GAS. THE SENDING UNIT IS NECESSARY FOR CORRECT GAUGE READINGS. THIS HAS HAPPENED AT THE WORST TIME FOR ME AS A SINGLE MOTHER SUFFERING FROM JOB LOSSES IN THE STATE OF GOERGIA. THE ESTIMATES TO REPAIR THE FUEL SYSTEM HAS AVERAGED 700.00 DOLLARS I AM ALSO FILING A COMPLAINT ABOUT THE TRANSMISSION THAT SLIPS TOO. THE TRANSMISSION WILL NOT GO INTO 2ND OR 3RD GEAR WITH OUT A LOT OF EXTRA EFFORT. THERE ARE TIMES I HAVE TO TAKE BACK ROADS AND ACCESS ROADS JUST BECAUSE I WAS NEARLY HIT SEVERAL TIMES TRYING TO ACCESS THE EXPRESS WAY. SUV'S ARE HORRENDOUS IN GAS MILEAGE BUT A SUV WITH A SLIPPING TRANSMISSION IS BURNING EVEN MORE GAS! I AM STILL TRYING TO PAY FOR THE CAR AND CAN NOT AFFORD THE REPAIRS. I WISH I WOULD HAVE BOUGHT AN IMPORT. I HAVE MET QUITE A FEW JEEP OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEMS.*JB

Service Brakes, Hydraulic
Filed Feb 24, 200393,000 milesNJ

WHILE DEPRESSING ON THE BRAKES CONSUMER HEARD A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THIS CAUSED THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. *AK THE CONSUMER HAS THE PARTS THAT WERE REPLACED. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 14, 200310,000 milesOH

BRAKE ROTORS CONTINUALLY WRAP. WRAPED AT 10,000, 18,000 27,000, AND NOW AGAIN AT 38,000. CHYRSLER REFUSES TO ADMIT TO A PROBLEM. FRONT ROTORS REPLACE BY RECALL AND ALSO HAVE WRAPED. SERVICE BULLITEN WAS ALSO PERFORMED FOR THIS PROBLEM AND STILL FAILURES HAVE OCCURRED.

Suspension › Front
Filed Feb 4, 200365,000 milesSC

VEHICLE MAKES A KNOCKING NOISE. NOISE APPEARS TO BE COMING FROM AREA OF FRONT PASSENGER TIRE AREA....MY MECHANIC HAS REPLACED THE SHOCKS, CONTROL ARM BUSHINGS AND TRANSMISSION MOUNT STRAP AND TRACK BAR BUSHINGS....THIS HAS NOT SOLVED THE PROBLEM. THE JEEP DEALERSHIP IN NORTH CHARLESTON, SC HAS REPLACED THE SWAY BAR LINKS AND BASICALLY REBUILT THE REAR END....STILL KNOCKING PERSISTS. JEEP ADVISES NOISE IS NORMAL...I DISAGREE. JEEP WORKED ON THIS VEHICLE ABOUT 2 YEARS AGO...MY MECHANIC IN JANUARY OF 2003. KNOCKING ONLY OCCURS OVER LIGHT BUMPS, ROUGHNESS IN ROAD...OR ON DIRT ROADS. KNOCKING ESPECIALLY LOUD WHEN TURNING A CORNER. WOULD REALLY APPRECIATE ANY INFORMATION ON THIS. ALSO, IN MORNINGS ESPECIALLY WHEN COLD OUTSIDE WHEN YOU PUT JEEP INTO REVERSE A LOUD WHINING NOISE COMING FROM REAR. HAVE HAD TRANSMISSION FLUID CHANGED, BUT DID NOT HELP.

Unknown or Other
Filed Jan 31, 200396,000 milesSC

THE VEHICLES' REAR END PINION GEAR IS MAKING A NOISE. THE MECHANIC INDICATED THAT THEY WERE GOING BAD AND NEEDED TO BE REPLACED OR THE ENTIRE REAR END NEEDS TO BE RE BUILT. PLEASE PROVIDE MORE DETAILS. TS

Fuel System, Other › Storage › Fuel Gauge System
Filed Jan 27, 2003NY

THE GAS GAUGE MALFUNCTIONS. (OFTEN STOPS AND DROPS TO EMPTY, CAUSES LOW FUEL LIGHT TO SIGNAL-UNTIL THE GAUGE RETURNS TO IT'S PROPER READING, THIS OCCURS WHEN THE TANK IS ABOUT THREE QUARTERS FULL, AND WILL READ EMPTY WHEN THE TANK IS FULL) SCC

Service Brakes, Electric
Filed Jan 27, 2003149,250 milesCA

BRAKE LIGHTS COME ON EVEN THOUGH BRAKE PEDAL IS NOT BEING DEPRESSED.

Latches/Locks/Linkages › Hood › Latch
Filed Jan 21, 2003NJ

WHILE DRIVING THE HOOD WILL POP UP CAUSING LOST OF VISIBILITY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 21, 2003CA

BROKEN EXHAUST MANIFOLD, ALLOWING EXHAUST GASES TO EXIT EXHAUST SYSTEM. ALLOWING GASES TO ENTER PASSENGER COMPARTMENT POSSIBLY CAUSING DEATH FROM CARBON MONOXIDE POISONING. THIS IS THE SECOND TIME THAT I HAD TO REPLACE THIS MANIFOLD. AT A COST OF $1127.00 EACH TIME.

Power Train › Driveline › Differential Unit
Filed Dec 31, 200276,000 milesNC

REAR DIFFERENTIAL

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Dec 23, 2002IN

CONSUMER STATED THAT THE DEALER IS TAKING TO LONG TO PERFORM THE RECALL#02V053000 INADVERTENTLY VEHICLE MOVEMENT. PLEASE PROVIDE THE NAME, NUMBER, AND ADDRESS. TS

Fuel System, Gasoline
Filed Dec 17, 200289,000 milesSC

FUEL GAUGE - VEHICLE RUNS OUT OF FUEL AT 1/4 TANK MARKER. TS

Service Brakes, Air › Disc › Rotor
Filed Dec 13, 2002DE

RE: 00V136000 YOU IMPLEMENTED A RECALL THAT INCLUDED 1998 JEEP GRAND CHEROKEES IN CERTAIN STATES. MY QUESTION IS WHY WAS DELAWARE NOT INCLUDED IN THIS RECALL SINCE YOU HAVE PRACTICALLY EVERY STATE SURROUNDING DELAWARE INCLUDED? (IE. MARYLAND, NEW JERSEY, PA & NY.

Power Train
Filed Dec 11, 2002MD

TRANSMISSION HAD GREAT DIFFICULITY SHIFTING FROM 2ND TO THIRD GEAR AND WAS AFFIRMED BY 3 BUSINESSES THAT THE TRANSMISSION WAS A FACTORY DEFECT. DT

Seat Belts › Front › Anchorage
Filed Dec 8, 2002WA

WHILE DRIVING MY 10 YEAR OLD GRANDDAUGHTER TO SCHOOL I HANDED HER A WATER BOTTLE. THE BOTTOM OF THE BOTTLE HIT THE RELEASE BUTTON OF HER SEAT BELT AND RELEASED THE BELT. I THOUGHT SHE MUST HAVE DONE IT AND A LECTURE FOLLOWED ABOUT THE IMPORTANCE OF KEEPING THE BELT FASTENED. I KNOW NOW HOWEVER THAT THE BOTTLE WAS THE CAUSE OF THE RELEASE WHEN IT HIT THE RELEASE BUTTON. THE BELT WAS REFASTENED AND NO ONE WAS HURT, BUT IT UPSET ME THAT THE BELT RELEASE WAS SO EASY TO ACCIDENTALLY RELEASE. DT

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Dec 4, 2002NC

ROTORS REPLACED UNDER RECALL HAVE NOW FAILED IN LESS THAN 8000 MILES. DT

Power Train › Manual Transmission › Floor Shift Assembly
Filed Dec 4, 2002NY

CONSUMER APPALLAED AT BUSINESS ETHICS OF DEALERSHIP DURING LINKAGES RECALL REPAIR.

Power Train › Automatic Transmission1 injured
Filed Dec 3, 2002CA

I PUT THE JEEP IN "PARK" WALKED TO THE BACK OF THE AUTO, WHEN IT WENT INTO REVERSE. IT RAN OVER MY FOOT, DRAGGING ME UNDER THE CAR, AND PROCEEDED TO RUN UP MY BODY AND OFF MY SHOULDER. DT

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Dec 2, 200226,010 milesMI

WHILE THE VEHICLE WAS BEING REPAIRED FOR OTHER ISSUES, IT WAS DISCOVERED THE REAR BRAKE PADS AND EMERGENCY BRAKE PADS HAD CRUMBLED INTO PIECES WHEN THEY WERE REMOVED. TS *JB

Unknown or Other
Filed Nov 27, 2002NH

NO SUMMARY. DT

Power Train › Automatic Transmission
Filed Nov 27, 2002TX

ON TWO OCCASIONS THE CONSUMER HAS RECEIVED NOTIFICATIONS CONCERNING A RECALL REGARDING A SECONDARY DETENT SYSTEM ON THE VEHICLES FLOOR SHIFTER. CONSUMER TOOK VEHICLE TO THE DEALER WHO EXPLAINED THAT THE VEHICLE WAS NOT APART OF THE RECALL AND THAT NO MODIFICATIONS WERE NEEDED. *JG *NLM

Steering › Steering Wheel/Handle Bar
Filed Nov 21, 2002CO

WHILE DRIVING CONSUMER MADE A RIGHT TURN AND THE STEERING WHEEL LOCKED UP, WHICH CAUSE LOST OF CONTROL AND RESULTED IN VEHICLE RUNNING OFF THE ROAD. PLEASE PROVIDE MORE DETAILS. TS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 13, 2002VA

THE FRONT ROTORS HAVE BEEN A PROBLEM RIGHT BEFORE 2000 MILES. THE DEALER HAVE CHANGED THEM ON TWO OR THREE TIMES IN THE PAST AND I HAVE THREE TIME. THE LAST TIME RECENTLY, I HAD TO CHANGE THE ROTORS THREE TIMES BEFORE I GOT SOME THAT WEREN'T WORPED. THEY ONLY LASTED FOR LESS THAN A MONTH BEFORE THEY WERE OVERHEATED AND WARPED AGAIN. I SHOULD NOT HAVE TO GO THROUGH THIS ALL THE TIME FOR A PRODUCT THAT SHOULD BE BETTER THAN THAT. CHRYSLER HAS A RESPONSIBILITY TO PROVIDE QUALITY ROTORS THAT WILL LAST. PRESENTLY, THE WARPED ROTORS ARE ON MY JEEP AND I DON'T KNOW WHAT ELSE TO DO. I HAVE TRIED AFTER MARKET AND THEY ARE WORST. THANK YOU DT

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Nov 7, 2002WA

THE TRANSMISSION GEAR SHIFT KNOB WILL SHIFT FROM DRIVE TO NEUTRAL. CAUSING POWER FAILURE AND THE VEHICLE WILL SHUT DOWN. DEALER NOTIFIED. TS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 4, 2002VA

INTERMITTENTLY THE VEHICLE WOULD VIBRATE WHILE APPLYING THE BRAKES. THE BRAKE PEDAL WOULD GO TO THE FLOOR AND CAUSE AN EXTENDED STOPPING DISTANCE. DEALER IS AWARE OF THE PROBLEM. MR THERE IS AN EXHAUST TYPE OF NOISE EMITTING FROM THE VEHICLE. *JG

Air Bags
Filed Oct 29, 2002IL

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. TS

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 29, 2002NC

FUEL LEVEL SENDING UNIT CAUSES FUEL GUAGE TO INDICATE SIGNIFICANTLY MORE FUEL IN TANK THAN IS ACTUALLY PRESENT. THIS MALFUNCTION HAS LEFT ME STRANDED ON THE ROADSIDE TWICE. THERE WAS A RECALL ON THE PREVIOUS MODEL YEAR FOR THIS SAME ISSUE. DT

Steering › Steering Wheel/Handle Bar
Filed Oct 28, 2002CA

WHILE DRIVING THE VEHICLE THERE ARE LOUD CLICKING NOISES COMING FROM THE COLUMN. HOWEVER, THERE ARE TECHNICAL SERVICE BULLITENS ON THIS ISSUE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 21, 2002TX

VEHICLE ACCELERATED FROM 70 MPH WHILE GOING DOWN INTERSTATE. CRUISE CONTROL WAS NOT ON AT THE TIME. APPLYING BRAKES SLOWED VEHICLE DOWN BUT ENGINE CONTINUED TO ACCELERATE. VEHICLE COULDN'T BE STOPPED WITH FULL PRESSURE APPLIED TO BRAKES AND EMERGENCY BRAKE ALL THE WAY ON. HAD TO TURN KEY OFF AND STOP ENGINE. CRANKED ENGINE BACK UP AND EVERYTHING WORKED OK. THIS HAPPENED TO AN 18 YEAR OLD FEMALE AND WAS A VERY TRYING EXPERIENCE. LUCKILY SHE HANDLED EVERYTHING PROPERLY, BUT WAS QUITE SHAKEN UP BY THE INCIDENCE.

Suspension
Filed Oct 20, 2002WI

THE VEHICLE WAS PLACED IN PARK (OR SO I THOUGHT) AND IDLED BACKWARDS OVER A MEDICAN IN A PARKING LOT WITH MY TWO YOUNG CHILDREN IN THEIR SEATS. FORTUNATELY, I CAUGHT UP TO THE VEHICLE, JUMPED IN AND PUT MY HAND ON THE BRAKE. I RECEIVED A LETTER IN MARCH FROM THE MANUFACTURER STATING THEY WERE AWARE OF THE PROBLEM AND WOULD BE RECALLING THE JEEP WHEN THE PARTS WERE MADE AVAILABLE. AFTER THIS INCIDENT HAPPENED, I CONTACTED THE MANUFACTURER AND THE NEAREST JEEP DEALER AND NEITHER WERE HELPFUL IN GUIDING ME TO GETTING THIS ALREADY IDENTIFIED PROBLEM. THE PARTS ARE NOT AVAILABLE AND THE VEHICLE HASN'T BEEN FORMALLY RECALLED, I WAS TOLD. THE PROBLEM IS, MY VEHICLE DID ROLL BACKWARDS WITH TWO CHILDREN IN IT AND FOR A TERRIBLE ACCIDENT TO OCCUR IS OBVIOUSLY PREVENTABLE IF SOMEONE WOULD MAKE THE PARTS ACCESSIBLE AND THE DEALER WOULD PROVIDE THE SERVICE. I AM UNABLE TO GET ANYWHERE ON MY OWN. SO I WAS HOPING I COULD GET SOME HELP THIS WAY. THANK YOU, [XXX]. DT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Parking BrakeCrash
Filed Oct 18, 2002UT

CONSUMER STATES THAT WHEN VEHICLE WAS IN PARK THE PARKING BRAKE DISENGAGES CAUSING AN ACCIDENT. DEALER NOTIFIED. MR

Power Train › Manual Transmission
Filed Oct 18, 2002PA

CONSUMER STATES OF HAVING PROBLEMS WITH THE TRANSMISSION. DEALER WAS CONTACTED. MR

Power Train
Filed Oct 10, 200259,800 milesTX

THE TRANSMISSION IS LEAKING AND HAS A HIGH PROBABILITY OF FAILING IN THE NEXT 30 DAYS ACCORDING TO THE REPAIR FACILITY. THE FRONT DISC ROTORS WERE JUST REPLACED BECAUSE OF WARPING AND SHUDDERING WHILE STOPPING WHILE STOPPING AT SPEED OVER 30 MPH. PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768318

Power Train › Automatic TransmissionCrash1 injured
Filed Oct 7, 200278,000 milesNY

VEHICLE WAS IN IDLE WHEN IT STARTED TO MOVE BACKWARD. *MR CONSUMER ADDED VEHICLE WAS IN THE PARK POSITION, BUT WAS DRAGGED 40 FEET WHILE ATTEMPTING TO STOP THE VEHICLE. *TT *JB

Equipment › Appliance › Air Conditioner
Filed Sep 30, 2002OH

CONSUMER STATES THE DRAINAGE FOR THE AIR CONDITIONING IS GETTING CLOGGED AND FLOWING INTO THE VEHICLE'S BACK SEAT CAUSING FLOODING. VEHICLE REPAIRED BY DLR IN 06/01, BUT PROBLEM REOCCURRED IN 07/01. IN 12/01 THE EVAPORATOR WAS REPLACED AND A SCREEN WAS INSERTED INTO THE DRAIN VENT AREA. REPAIR WAS ONLY TEMPORARY AS LEAKING REOCURRED 09/20/02. NLM

Power Train › Automatic Transmission
Filed Sep 18, 2002PA

WHILE PARKING VEHICLE AND SHIFTING INTO DRIVEVEHICLE JUMPS INTO REVERSE AND RUNNING BACK. DEALER HAS BEEN NOTIFIED.*AK

Parking Brake
Filed Sep 16, 2002MA

REAR PARKING BRAKE SHOES SEEM TO "FALL OFF" OF BACKING PLATES. I DISCUSSED THIS WITH SEVERAL PEOPLE WHO OWN THE SAME VEHICLE, AND HAVE THE SAME PROBLEM. MY SERVICE ADVISOR STATED HE HAS SEEN THIS ON OTHER VEHICLES, AS WELL AS A DEALERSHIP MECHANIC. ONCE THE SHOW SEPARATES INSIDE THE REAR BRAKE, THE PARKING BRAKE DOES NOT FUNCTION PROPERLY. DAIMERCHRYSLER STATES IT IS NOT A WARRANTY ITEM BECAUSE IT IS PART OF THE BRAKES. IF A CONSUMER DOES NOT KNOW THAT HIS PARKING BRAKE IS INOPERATIVE, IT COULD CAUSE A POTENTIAL ACCIDENT.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Sep 12, 2002CA

RECEIVED RECALL #02V053000. CONTACTED DEALERSHIP, AND INFORMED CONSUMER NO PARTSVAILABLE. CONTACTED MANUFACTURER, AND INFORMED CONSUMER NO RECALL ISSUED TO CONSUMER. WAS ALSO INFORMED PARTS NOT MANUFACTERED. HAD AN ACCIDENT BECAUSE OF NO PARTS TO CORRECT PROBLEM.*AK

Power Train › Clutch Assembly
Filed Sep 10, 2002CA

VEHICLE WAS IN PARK. CONSUMER GOT OUT TO CLOSE THE GARAGE AND SAW THE VEHICLE HEADED TOWARD HIM. INADVERTANT ROLLAWAY WHILE IN PARK. *JG

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 3, 2002WI

WHILE DRIVING AT HIGHWAY SPEEDS CONSUMER NOTICED SMOKE COMING FROM FRONT END OF VEHICLE, NEXT A PUFF OF SMOKE LET OUT, AND ENGINE DIED. CONSUMER FELT LUCKY THERE WAS NO ACCIDENT, AND DID NOT FEEL UNSAFE DRIVING THIS VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 23, 2002MI

NHTSA RECALL 00 V 136 000/MANUFACTURER'S RECALL 879 CONCERNING FRONT BRAKE ROTORS. EXCESSIVE WEAR OF FRONT BRAKE ROTORS AND PADS. ROTORS ARE SHOWING SIGN OF HEAT CRACKS. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Aug 20, 2002NY

DEALER ISLAND JEEP'S IN LINDENHURST, NY. PHONE 631/957-0099. UNABLE TO HONOR MANUFACTURER'S RECALL. STATES THAT THERE ARE NO PARTS AVAILABLE. *AK RECALL NO. 02V053. *SCC

Air Bags
Filed Aug 19, 2002NC

WHILE DRIVING AIR BAG WARNING LIGHT CAME ON CONSOLE. DRIVER IMMEDIATELY TOOK VEHICLE TO DEALERSHIP WHILE BEING OUT. SHE WAS TOLD THAT AIR BAG MODULE HAD FAILED COMPLETELY WHICH MADE AIR BAGS INOPERATIVE. PLEASE DESCRIBE DETAILS. *AK

Power Train › Driveline › Constant Velocity Joint
Filed Aug 17, 2002FL

THE FLEXIBLE RUBBER BOOTS WHICH SEAL THE FRONT CV JOINTS HAVE ALREADY DEVELOPED CRACKS AFTER ONLY 38000 MILES. THE CRACKS RESULT IN SAND AND DEBRIS COLLECTING IN THE DRIVE SHAFTS OF THE FRONT WHEEL DRIVE. THE LEFT SIDE HAS DEVELOPED THE MOST SEVERE DAMAGE, BUT A DEALER REPAIR SHOP HAS INDICATED THAT THE RIGHT SIDE HAS ALSO DEVELOPED SOME DAMAGE. MY MAIN CONCERN HERE IS NOT JUST THE POTENTIAL SAFETY ISSUE BUT ALSO THE INEVITABLE REOCCURRING COST. I HAVE BEEN QUOTED A MINIMUM OF $350.00 TO REPAIR THE BOOTS. THE DEALERSHIP WHICH I HAVE TAKEN MY JEEP TO HIGHLY RECOMMENDS THAT BOTH, THE FRONT BOOTS AND AXLE ASSEMBLIES BE REPLACED, WHICH WOULD BE A MINIMUM COST OF $425.00. THE PREVIOUS OWNER HAD PURCHASED THE VEHICLE BRAND NEW. WHEN I PURCHASED IT FROM HIM, I MET WITH HIM AT HIS PLACE OF BUSINESS AND TALKED WITH HIM AND SEVERAL OF HIS EMPLOYEES. EVERYONE, INCLUDING THE OWNER HIMSELF, EMPHATICALY STATED THAT HE (THE OWNER) IN NO WAY HAS MISUSED THER VEHICLE OR HAS EVER TAKEN IT OFF THE ROAD. I THOUROGHLY DISCUSSED THE HISTORY OF THE VEHICLE WITH THE ORIGINAL OWNER AND I HAD CONCLUDED THAT THERE WAS NO ABUSE OR NEGLECT. THE VEHICLE HAD BEEN METICULOUSLY MAINTAINED. I MYSELF ALSO HAD NOT EVEN USED THE VEHICLE ON ANYTHING BUT A PAVED ROAD. THEREFORE, IF THIS OCCURS SO EASILY AFTER ONLY 38000 MILES OR PERHAPS EVEN SOONER, FROM CASUAL DRIVING, THEN IT IS NOT FEASABLE FOR ME TO EVEN KEEP THE VEHICLE, OR ANYONE ELSE FOR THAT MATTER. I WOULD LIKE TO KNOW IF CHRYSLER HAS A FIX FOR THIS PROBL

Seats
Filed Aug 15, 2002NJ

CONSUMER STATES CAR SEAT MOUNTINGS BROKE OFF REQUIRING REPLACEMENT. VEHICLE COVERED UNDER WARRANTY. AT 70,000 MILES VEHICLE FAILED INSPECTION DUE TO LOOSE DRIVER SEAT. NOT COVERED UNDER WARRANTY. *TT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 14, 2002IL

WHILE TAVELING ON HIGHWAY APPLIED BRAKES AND VEHICLE TOOK OFF WITH EXCESSIVE SPEED INTO TRAFFIC. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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