WHILE STILL RUNNING PUT VEHICLE IN PARK TO GET OUT FOR A FEW MINUTES, AND CONSUMER NOTICED A CLICKING NOISE. SOON AFTER VEHICLE WAS TRAVELING BACKWARDS IN PARKING LOT, RUNNING INTO ANOTHER VEHICLE . PLEASE PROVIDE FURTHER INFORMATION.*AK
1998 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
AFTER PARKING VEHICLE INSIDE GARAGE WHILE STILL RUNNING CONSUMER GOT OUT OF VEHICLE, AND WAS STANDING ON THE SIDE. WITHOUT ANY INDICATION, VEHICLE TRAVELED BACKWARD, PULLING CONSUMER OUT OF GARAGE, AND BENDING DRIVER'S SIDE DOOR WHILE TRAVELING DOWN DRIVEWAY. PLEASE PROVIDE FURTHER INFORMATON.*AK
VEHICLE JUMPED FROM PARK TO REVERSE CAUSING DRIVER'S SIDE DOOR TO BE KNOCKED OFF THE HINGES. IT CONTINUED MOVING AND HIT A PARKED VEHICLE. FINALLY IT STOPPED WHEN IT HIT THE WALL. REPAIRS TOTALED THREE THOUSAND DOLLARS. DEALER HAS BEEN CONTACTED.*AK CONSUMER SUFFERED INJURIES.*JB
VEHICLE JUMPED FROM PARK TO REVERSE. CONSUMER WAS NOT PARKED ON A INCLINE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
TRANSMISSION WOULD SLIP OUT OF GEAR AND RPMS WOULD RISE. THIS WOULD CAUSE VEHICLE TO JERK FORWARD WHILE DRIVING. PROBLEM ONLY HAPPENS WHEN GEARS ARE BETWEEN 2ND & 3RD, AND TRAVELING BETWEEN 25 AND 45MPH.*AK
WHEN PUTTING VEHICLE IN PARK IT WOULD SLIP OUT OF GEAR . ALSO, CAN'T START VEHICLE UNLESS IT IS IN NEUTRAL OR PUSHED BACK INTO PARK.*AK
THERE IS A VIBRATION IN BRAKES WHEN STOPPING. STEERING WHEEL WILL ALSO VIBRATE WHEN USING BRAKES. CONTACTED DEALER, AND DEALER STATED NEEDED ROTORS REPLACED. THE FRONT BRAKES HAVE BEEN REPLACED TWO TIMES AND DEALER WILL NOT REPLACE THE REAR BRAKES. *SLC
NOTHING HAPPENED TO THE AIR BAGS. MY CONCERN WAS FOR INFORMATION ON THE PARKING GEAR FOR MY VEHICLE.*AK
WHEN SHIFTING FROM PARK TO REVERSE GEAR JUMPS BACK INTO PARK. T DEALER HAS BEEN NOTIFIED. *AK
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD. DOOR WAS OPENED, CONSUMER WAS ABLE TO JUMP IN AND SHUT OFF ENGINE. CONSUMER SUFFERED SLIGHT INJURIES. NO DAMAGE TO VEHICLE.*AK *SLC
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, RESULTING IN A COLLISION. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
PE01-021, VEHICLE WAS IDLING IN PARK WHEN IT SHIFTED OUT OF PARK INTO REVERSE ON ITS OWN WITH 4 MONTH CHILD IN VEHICLE, AND IT ROLLED BACKWARDS, HITTING A STONE WALL.*AK
I LEFT THE VEHICLE IDLING IN PARK IN MY DRIVEWAY. I WALKED ACROSS THE ROAD TO GET MY MAIL. WHEN I GOT BACK INTO MY VEHICLE, IT STARTED BACKING UP. I SLAMMED ON THE BRAKES TO TRY TO STOP IT. IT WENT BACKWARDS ACROSS THE ROAD, DOWN AN INCLINE, AND STOPPED WHEN IT RAN INTO MY NEIGHBOR'S FENCE.*AK
WHILE PARKED WITH ENGINE IDLING, VEHICLE JUMPED FROM PARK TO REVERSE, RESULTING IN A COLLISION. DEALER HAS INSPECTED AND REPAIRED VEHICLE. *AK CONSUMER HAD ATTEMPTED TO STOP VEHICLE, BUT WAS UNABLE TO. BRAKE/ROTOR PROBLEM. *SLC
CONSUMER'S VEHICLE WAS IN PARK AND IDLING. CONSUMER EXITED VEHICLE AND IT STARTED MOVING BACKWARDS TOWARDS HER. CONSUMER WAS KNOCKED DOWN, AND WAS UNABLE TO STOP VEHICLE BEFORE IT CRASHED INTO ANOTHER CAR ACROSS THE STREET. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD, CAME TO STOP WHEN IT HIT ANOTHER VEHICLE. DAMAGE TO VEHICLE WAS $1100.00. *AK
CONSUMER STOPPED AT A GAS STATION, GOT OUT AND LEFT THE VEHICLE RUNNING. CONSUMER WAS TOLD THE VEHICLE WAS MOVING BACKWARDS, AND BY THE TIME THE CONSUMER GOT IN, VEHICLE HAD ALREADY HIT ANOTHER VEHICLE. BOTH VEHICLES WERE DAMAGED. A WEEK BEFORE, CONSUMER TOOK THE VEHICLE TO DEALER BECAUSE OF HEARING A GRINDING SOUND WHEN IN REVERSE. DEALER AT THAT TIME REPLACED THE VALVE SYSTEM. *AK THE SHIFTER CABLE WAS LOOSE RIGHT AFTER THE VALVE WORK HAD BEEN COMPLETED. *SLC
VEHICLE WAS IN PARK WHILE ENGINE WAS STILL RUNNING. WITHIN MINUTES VEHICLE STARTED TO ROLL BACKWARDS. VEHICLE CAME TO A STOP WHEN IT HIT HOUSE. *AK
CONSUMER PLACED THE VEHICLE IN PARK AND WENT OUT OF VEHICLE TO DROP SOME MAIL, DRIVER'S SIDE DOOR WAS OPENED. AFTER SHE GOT OUT OF VEHICLE IT THEN JUMPED OUT OF GEAR AND INTO REVERSE, CAUSING DOOR TO FALL OFF. DEALER DID NOT FIND DEFECT FOR TRANSMISSION. *AK *JB
THE VEHICLE WENT INTO REVERSE WHILE IDLING IN PARK. *K
ENGINE WAS RUNNING WHILE IN PARK, (DRIVER WAS OUTSIDE OF THE CAR) CAR SLIPPED INTO REVERSE AND DROVE ITSELF ACROSS A FIELD AND HIT A FENCE.*AK
WHILE VEHICLE WAS PARKED IN GARAGE. ENGINE RUNNING. AND CAR WAS IN PARK, DRIVER SIDE CAR DOOR WAS OPENED AND DRIVER STARTED TO STEP OUT OF CAR. CAR BEGAN ROLLING BACKWARDS AND DRIVER WAS ABLE TO JUMP BACK IN CAR AND PUT IN PARK, AFTER CAR HAD HIT THE GARAGE DOOR. *AK
HAVING BACKED MY CAR OUT OF THE GARAGE , I REALIZED I HAD LEFT SOMETHING IN THE HOUSE THAT I NEEDED. I PUT THE CAR IN PARK, IT WAS IDLING WHEN I GOT OUT OF THE CAR. BEFORE ENTERING MY HOUSE I GLANCED OVER MY SHOULDER AND SAW MY JEEP ROLLING BACK DOWN THE DRIVEWAY TO EVENTUALLY CRASH INTO A TREE ON MY PROPERTY. *AK
I LEFT CAR IDLING IN PARK, WENT IN HOUSE AND ABOUT FIVE MINUTES LATER I LOOKED OUT THE WINDOW AND SAW THE CAR BACKING OUT OF DRIVEWAY AND IT CRASHED INTO A TREE. THIS WAS ON LEVEL GROUND. I CONTACTED LOCAL DEALER AND THEY SAID THAT IT MUST HAVE BEEN MY FAULT. THIS CAR ULTIMATELY WENT BACK TO DEALER ON THE LEMON LAW IN AUGUST OF 99. THE DIALS WENT OFF WHEN I WAS TRAVELING, THE AIR WENT OFF, THE LOCKS WOULDN'T WORK NOR THE AIR CONDITIONING. THIS WOULD LAST A FEW MINUTES AND THEN COME BACK ON. IT WENT BACK TO THE DEALER ABOUT TEN TIMES AND FOR MORE THAN THIRTY DAYS. I TRIED TO HAVE THEM TAKE BACK THE CAR BUT THEY REFUSED SO I WENT THE LEMON LAW ROUTE. I DO NOT KNOW WHERE THE CAR IS NOW. I WILL FORWARD TO YOU IN ANOTHER EMAIL WHAT I WROTE INTO YOUR REGIONAL OFFICE ON FRIDAY NIGHT.*AK
POPED INTO REVERSE AND HIT ANOTHER TRUCK. WHILE I WAS 8 FT AWAY. *AK
THE TRANSMISSION IN MY JEEP BEGAN MAKING NOISES WHEN DECELERATING. THE DEALER FOUND BEARING PARTS, AND BEARING CASINGS IN THE TRANSMISSION PAN, AND TOLD ME THE TRANSMISSION NEEDS TO BE REPLACED. THIS ISN'T NECESSARILY A SAFETY ISSUE, BUT I SEE SO MANY REPORTS OF 1998 JEEP TRANSMISSION PROBLEMS, HOW DO I KNOW MINE IS NOT DEFECTIVE AS WELL ? I HAVE CONSULTED AN INDEPENDANT TRANSMISSION SPECIALIST. HIS OPINION STATES THAT THIS TRASNMISSION SHOULD NOT HAVE FAILED LIKE THIS WITH AT 43000 MILES.*AK
WITH 34180 MILES ON JEEP THE TRANSMISSION HAD TO BE REPLACED. I REQUESTED A BUY-BACK FROM CHRYSLER. THERE WAS AN ARBITRATION HEARING WITH NATIONAL CENTER FOR DISPUTE SETTLEMENT. AT THIS TIME I FOUND OUT THAT THE REAR-END HAD BEEN REPLACED BEFORE I PURCHASED THE VEHICLE. WE WERE DENIGNED A BUY-BACK BUT WAS ASSURED THAT CHRYSLER WOULD STAND BEHIND THE REPAIRS FOR 12/12. AT 44839 MILES THE TRANSMISSION HAD TO BE REPLACE AGAIN WITH CHRYSLER SAYING THEY WOULD ONLY PAY FOR THE PARTS AND ME THE LABOR. NOW WITH 50000 MILES THE JEEP STILL DOES NOT SHIFT CORRECTLY. I HAVE HAD OTHER SMALLER PROBLEMS BESIDES THIS SUCH AS BRAKE-LINE BURSTIN AND POWER STEERING PULLEY BREAKING AND AT THIS TIME THE AC IS NOT WORKING. I HAVE HAD 4 JEPPS BEFORE THIS ONE AND NEVER HAD ANY PROBLEMS WITH THEM. *AK
CAR WAS PULLED INTO THE GARAGE AND PLACED IN PARK WITH THE ENGINE STILL RUNNING. I EXITED THE CAR AND LEFT THE DRIVER'S SIDE DOOR OPEN. AT THIS POINT THE CAR WAS IDLING AND WAS NOT MOVING. IN APPROXIMATELY 5-10 SECONDS THE CAR STARTED MOVING RAPIDLY BACKWARDS AND PROCEEDED OUT OF THE GARAGE, DOWN THE DRIVEWAY , ACROSS THE GRASS AND WAS STOPPED BY A 10FT TALL ROW OF SHRUBS AND A CHAINLINK FENCE. AS THE CAR PROCEEDED OUT OF THE GARAGE THE OPEN DOOR SLAMMED INTO THE GARAGE , BENDING IT BACK AND CAUSING SIGINIFICANT DAMAGE. LUCKILY, MY 5 AND 3 YEAR OLD WERE SECURELY BUCKLED INTO THEIR CAR SEATS AND WERE NOT INJURED IN THE ACCIDENT. THE INCIDENT WAS REPORTED TO CHRYSLER. THEY SENT OUT AND INSPECTOR WHO REPORTED NO MECHANICAL ERRORS WITH THE VEHICLE AND THE ACCIDENT WAS DUE TO NEGLIGENCE ON MY PART. *AK
VEHICLE WAS IN PARK AT OUR MAILBOX, SUDDENLY STARTED MOVING BACKWARDS, IN ATTEMPT TO JUMP IN DOOR KNOCKED ME DOWN AND THE VEHICLE RAN OVER MY LEG.*AK
VEHICLE WAS LEFT RUNNING WHILE IN PARK, CONSUMER GOT OUT TO GO TO A MAIL BOX, AND VEHICLE JUMPED INTO REVERSE BACKWARDS, DOWN A HILL, AND RAN OVER CONSUMER'S LEG. CONSUMER HAS YET TO CONTACT DEALER.*AK
CONSUMER PUT VEHICLE IN PARK OPENED THE DOOR TO GET OUT, AND VEHICLE STARTED TO ROLL BACKWARDS. CONSUMER WILL ADD MORE DETAILED INFORMATION TO THE FORM.*AK
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD. DRIVER SIDE DOOR WAS OPEN. CONSUMER WAS ABLE TO JUMP IN, AND SHUT OFF ENGINE. NO ACCIDENT, NO INJURIES.*AK *JB
CAR WAS RUNNING AND IN PARK. DRIVER HAD EXITED VEHICLE, WAS STANDING NEAR IT, WHEN IT SHIFTED INTO REVERSE AND WENT BACKWARDS HITTING FENCE AT SIDE OF YARD. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE GRAND CHEROKEE DID AN INADVERTANT ROLLAWAY IN REVERSE LAST SUMMER. LUCKILY I CAUGHT AND STOPPED IT BEFORE IT HIT MY NEIGHBORS HOUSE.*AK
I HAD SHUT OFF ENGINE AND HAD PUT IT INTO PARK, OPENED DOOR AND HAD JUST PUT FOOT ONTO GROUND WHEN THE VEHICLE STARTED TO ROLL BACKWARDS. I WAS UNABLE TO GET BACK INTO VEHICLE AS THE DOOR WAS STILL OPEN AND THE VEHICLE STARTED ROLLING BACKWARDS TOO FAST, SO I REACHED IN AND HIT THE BRAKE PEDAL WITH MY HANDS. THE PASSENGER IN FRONT SEAT PUT IT BACK INTO PARK. I HAD MINOR INJURIES FROM BEING DRAGGED THOSE FEW FEET. THE THREE OF US HAD SEEN ME PUT IT INTO PARK.*AK
I NOTICED THAT I WAS HAVING TROUBLE WITH THE SHIFTING MECHANISM. MORE RECENTLY I HAVE HAD SEVERAL INCIDENTS OF HAVING TO MANIPULATE THE SHIFTER TO START THE CAR. ON 7-26-2001 I WAS STANDING BEHIND THE VEHICLE(IT WAS RUNNING AND IN PARK) WHEN ALL OF A SUDDEN THE VEHICLE JUMPED INTO REVERSE WITHOUT ANYONE BEING IN THE VEHICLE. MY DAUGHTER IS 9 MONTHS AND I WOULD HATE TO HAVE THIS PROBLEM WHEN I AM TAKING HER OUT OF OR PLACING HER INTO HER CAR SEAT. I CONTACTED THE MANUFACTURER ON 7/27/2001 BUT STILL HAVE NO RESPONSE. IS THERE SOMETHING ELSE I SHOULD DO? I AM TAKING THE JEEP TO BE LOOKED AT 8/4/2001 SHOULD I HAVE THEM LOOK FOR ANYTHING SPECIFIC. I CAN BE REACHED AT (228)860-5584 OR VIA E-MAIL AT [email protected].*AK
VEHICLE SHIFTED FROM PARK INTO REVERSE ON TWO DIFFERENT OCCASSIONS. THE SECOND TIME I WAS TEACHING MY NIECE TO DRIVE. WE WERE SITTING IN THE VEHICLE WHEN IT SHIFTED FROM PARK INTO REVERSE. NO DAMAGE THAT TIME.*AK
THIS PARTICULAR VEHICLE HAS FAILURE OF FUEL PUMP INSIDE OF FUEL TANK. ALSO, THERE IS ABOUT TWO OR MORE SENSORS THAT FAILED IN THE SYSTEM THAT PROVIDES A PROPER DELIVERY OF ELECTRIC IMPULSE TO THE SPARK PLUGS. *AK***** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****749795.
WHILE IN A PARKED POSITION VEHICLE JUMPED OUT OF GEAR. CONSUMER NO LONGER OWNS VEHICLE. BUT DEALER WAS MADE AWARE OF PROBLEM AT TIME OF INCIDENT. CONSUMER IS EMPLOYED BY JEEP. PLEASE PROVIDE FURTHER DETAILS.*AK
A PARKING GARAGE ATTENDANT PULLED MY CAR OUT FOR ME AND STEPPED OUT OF THE CAR, AND WALKED SEVERAL FEET AWAY. I WAS STANDING BEHIND THE CAR ATTEMPTING TO PUT MY BIKE ON THE BIKE RACK WHEN IT SUDDENLY STARTED BACKING UP ON TOP OF ME. I TRIED TO HOLD THE CAR. *AK
VEHICLE WAS LEFT IN PARK WITH ENGINE ON. I HAD GOTTEN OUT OF THE VEHICLE THE DRIVER'S DOOR OPEN WHILE I WALKED OVER AND GAVE THE POSTMAN MAIL. WHEN I TURNED AROUND TO RETURN TO MY VEHICLE IT WAS ROLLING IN REVERSE (FLAT PARKING LOT). I PURSUED THE VEHICLE, WAS UNABLE TO GET INTO IT BEFORE IT HIT AN EXPLORER WHICH DAMAGED MY DRIVER'S DOOR AND THEN HIT A SUBURBAN.*AK
JEEP WAS AT IDLE IN PARK, UNOCCUPIED, THEN SLIPPED INTO REVERSE AND RAN BACKWARDS, KNOCKING OWNER DOWN AS THEY ATTEMPTED TO ENTER TO STOP VEHICLE. NEARLY RAN OVER OWNER, BROKE GLASSES AND CUT HEAD WHEN HIT BY DOOR. JEEP WENT BACKWARDS INTO A WOODS AND STRUCK A TREE, BADLY DAMAGING ENTIRE DRIVER SIDE AND REAR OF VEHICLE. SHIFT LEVER NOT IN REVERSE WHEN VEHICLE WAS ENTERED, STILL HALFWAY IN PARK. *AK
SUDDEN GRINDING NOISE ON APP BRAKES ON R REAR WHEEL . LIMITED VIEW BY WRITER SUGGESTS MASSIVE CORROSION OF ROTOR AND PRESENTED AS SUCH TO DEALER. DEALER DENIES CAUSE CLAIMS SEPARATION OF PAD FROM MOORING CAUSING DAMAGE. ACCEPTED AS TRUE , WRITER AUTHORIZES REPAIR - ASKS FOR WORN PARTS RETURN . CHECK WRITTEN FOR REPAIR; VEHICLE PICK UP AFTER HOURS. RETURNED ROTORS VERIFY MASSIVE CORROSION CAUSE OF STRIPPING PAD OFF. DEALER REPLACED WITH SAME CORROSION PRONE MOPAR ROTORS . INVOICE PRE-PAID $341.55 . VEHICLE LARGELY INOPERABLE OVER PREVIOUS 10 MONTHS DUE TO REPEATED FAILURE OF ABS . FRONT ROTORS REPLACED UNDER RECALL. ABSOLUTE LOSS OF FAITH IN DEALER COMPETENCE . WILL ONLY FURTHER COMMUN. WITH MANUFACTURER. *AK
LEFT THE CAR RUNNING IN PARK AND WENT TO PICK UP CHILD AT DAYCARE AND IN A MINUTE OR SO THE CAR WENT INTO REVERSE AND TRAVELED ACROSS THE PARKING LOT, AND STOPPED WHEN IT HIT ANOTHER CAR.*AK
WHILE IDLING IN PARK, THE VEHICLE JUMPED INTO REVERSE RESULTING IN A COLLISION. PLEASE PROVIDE ADDITIONAL INFORMATION.
WHEN PUTTING VEHICLE INTO PARK IT WILL JUMP OUT. CONTACTED DEALER. PLEASE ADD VIN #.*AK
PULLED HEAD FIRST INTO PARKING SPACE AND WALKED 15 YARDS AWAY. THEN, WENT INTO REVERSE, AND RAMMED INTO SIDE OF A BRICK BUILDING, WIPING OUT GLASS DOOR. REAR BUMMPER/TAILGATE AND FRAME WERE DAMAGED. CONSUMER WILL CONTACT MANUFACTURER. *AK *SLC
WHILE DRIVING AND WHEN GOING AROUND A LEFT HAND CURVE VEHICLE JUMPS FROM DRIVE TO NEUTRAL. CONTACTED DEALER. PLEASE ADD VIN. *AK
AT THE TIME OF THE ACCIDENT, THE VEHICLE WAS LEFT IDLING IN PARK. IT SLIPPED OUT OF PARK AND ROLLED BACKWARDS DOWN A HILL AND HIT A LIGHT POST. AFTER THE ACCIDENT, THE MECHANICS CHECK THE TRANSMISSION, BUT COULD FIND NOTHING WRONG. TO THIS DAY, THE VEHICLE STILL SLIPS OUT OF PARK AND WE HAVE TO PUSH THE SHIFTER FORWARD BEFORE STARTING THE VEHICLE. THE VEHICLE WILL NOT START IF IT ISN'T IN PARK AND YOU CAN NOT REMOVE THE KEY FROM THE IGNITION UNLESS IT IS IN PARK. WE FEEL VERY UNEASY ABOUT THIS PROBLEM AND SINCE THE INCIDENT WE NEVER LEAVE THE VEHICLE RUNNING UNATTENDED AND WE ALWAYS PUT THE EMERGENCY BRAKE ON WHEN THE VEHICLE IS PARKED.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →