THE GEAR JUMPED FROM PARK TO REVERSE AND CAR ROLLED DOWN DRIVEWAY INTO TREE. 11-3665-771
1998 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
CONSUMPER PLACED THE VEHICLE IN PARK AND WAS STANDING IN THE DFOORWAY WHEN THE VEHICLE JUMPED OUT OF GEAR AND CAUSED HER TO FALL. THE VEHICLE ROLLED OVER HER LEG AND HIT A FORKLIFT. ONCE IT HIT THE FORKLIFT IT JUMPED INTO DRIVE AND PROCEEDED FORWARD STRIKING A BUILDING IN FRONT OF IT. 59-V629-159
VEHICLE ROLLED OUT OF GEAR. 04-1271-656
PARKED VEHICLE AND IT APPEARS TO HAVE SLIPPED INTO REVERSE WHILE THE CONSUMER WAS NOT IN THE VEHICLE. THE VEHICLE BACKED OUT ACROSS THE STREET AND COLLIDED WITH A PARKED UNOCCUPIED VEHICLE
CONSUMER HAD HER CAR IN PARK, CAR JUMPED OUT OF GEAR AND WENT ACROSS PARKING LOT. 30-V161-008
VEHICLE WAS IN PARK, JUMPED INTO REVERSE AND ROLLED INTO MISSISSIPPI RIVER. 42-1141-978
PLACED VEHICLE IN PARK TO GO INTO HOUSE UPON RETURNING VEHICLE HAD APPEARED TO HAVE SLIPPED OUT OF GEAR CROSS STREET HITTING NEIGHBOR VEHICLE. 43-R200-494
GEAR JUMPED FROM PARK TO REVERSE AND CAUSED INJURY TO CONSUMER. 06-5117-750
FOR THE SECOND TIME THIS MONTH VEHICLE HAS ROLLED INTO ANOTHER VEHICLE WHILE PARKED WITH NO KEYS. 31-3069-885
TRUCK LUMPED OUT OF PARK INTO REVERSE AND HIT TWO OTHER VEHICLES IN THE PARKING LOT. CONSUMER TRIED TO STOP THE TRUCK AND COULD NOT. SHE ENDED UP INJURING HER SHOULDER. 17-9111-256
VEHICLE WAS PLACED IN PARKD IN THE DRIVEWAY, WHILE THE CONSUMER WENT TO GO OPEN THE GARAGE,THE VEHICLE THEN STARTED ROLLING BACKWARDS AND BROKE THRU THE FENCE AND BACKED INTO A TREE. 53-C363-458
CONSUMER PARKED VEHICLE AND LEFT IT RUNNING. VEHICLE CAME OUT OF PARK AND BACKED INTO A DIESEL TANK. 13-9488-842
OWNER PUT VEHICLE IN PARK, LEFT IT RUNNING IN HER DRIVEWAY, WHEN SHE HEARD IT MOVING AND IT WAS ROLLING DOWN THE DRIVEWAY. 13-7348-771
GEAR JUMPED. 13-7396-955
GEAR JUMPED OUT CAUSED THE VEHICLE LUNGED INTO A DUMPSER, THE DOOR GOT CAUGHT ON IT AND ALOT OF DAMAGE WAS DONE TO THE DOOR. 33-0292-410
VEHICLE WAS IN PARK AND IT ROLLED BACKWARDS HITTING GAS PUMPS, VEHICLE WAS STILL IN PARK WHEN WITNESSES LOOKED AT VEHICLE AFTER IMPACT, CLAIM 14-1122-391. *SLC
VEHICLE WAS RUNNING AND IN PARK, IT POPPED OUT OF GEAR INTO REVERSE AND ROLLED BACKWARDS, CLAIM 06-5415-479. *SLC
VEHICLE WAS IN PARK, IT JUMPED OUT OF GEAR AND WAS DRAGGING CONSUMER, CLAIM 43-R626-676. *SLC
CONSUMER STATES INSTEAD OF VEHICLE GOING INTO PARK IT WENT INTO REVERSE, CLAIM 32-V328-437. *SLC
VEHICLE JUMPED OUT OF PARK AND INTO REVERSE, CLAIM 37-3158-660. *SLC
CONSUMER STATES THIS IS THE SECOND TIME VEHICLE HAS JUMPED OUT OF PARK AND INTO REVERSE, CLAIM 22-P402-189. *SLC
VEHICLE WAS IN PARK WHEN IT BEGAN TO GO INTO REVERSE, CONSUMER ATTEMPTED TO GET IN AND STOP IT, HOWEVER THE VEHICLES DOOR KNOCKED HER TO THE GROUND, VEHICLE THEN HIT STONE WALL, CLAIM 52-2119-321. *SLC
VEHICLE WAS IN PARK, JUMPED INTO REVERSE AND HIT ANOTHER VEHICLE, CLAIM 38-1592-200. *SLC
WHILE DRIVING STEERING WHEEL LOCKED UP. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER GOT OUT OF THE VEHICLE TO CLOSE THE TAILGATE WHEN ALL OF A SUDDEN, THE VEHICLE JUMPED OUT OF PARK AND INTO REVERSE.*JB
THE CAR WAS PLACED IN PARK WITH THE ENGINE RUNNING, THE CONSUMER EXITED THE VEHICLE THEN NOTICED THAT THE VEHICLE WAS SUDDENLY ROLLING BACKWARD, THE DRIVER ATTEMPTED TO STOP THE VEHICLE BUT WITH NO LUCK, THE VEHICLE ROLLED DOWN A 12' BANK INCLINE, ON ANOTHER OCCASION THE VEHICLE SHIFTED INTO REVERSE WHILE IN A PARKING LOT. NLM
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE AND STARTED ROLLING BACKWARDS. CONSUMER ATTEMPTED TO STOP VEHICLE, BUT WAS KNOCKED TO THE GROUND. VEHICLE ROLLED ACROSS A STREET AND INTO A NEIGHBORS FENCE. DEALERSHIP DID NOT EXAMINE VEHICLE. *AK *SLC
VEHICLE WAS STOPPED AND PUT INTO PARK. WHEN MY WIFE GOT OUT OF THE CAR, IT BEGAN TO ROLL BACKWARDS. IT ROLLED ACROSS THE STREET AND HIT A FENCE, CAUSING MINOR DAMAGE TO THE BUMER. SHE TELLS ME THIS IS THE 3RD TIME THIS HAS HAPPENED, BUT ON SEVERAL OTHER OCCASIONS, SHE HAS PUT THE CAR INTO PARK AND FOUND THAT IT DID NOT STAY THERE. SHE WAS STILL IN THE CAR AND WAS ABLE TO JAM THE SHIFT INTO PARK.*AK
VEHCILE WENT INTO REVERSE AFTER BEING PLACED IN PARK, ROLLED INTO POLE AND DAMAGED DRIVERS DOOR AND DRIVER FRONT QUARTER PANEL. *AK
AFTER PUTTING THE VEHICLE IN PARK THE CONSUMER EXITED THE VEHICLE LEAVING THE DOOR OPEN TO RETRIEVE MAIL FROM THE MAILBOX, WHEN HE TURNED AROUND HE NOTICED THAT THE VEHICLE WAS MOVING REARWARD, THE VEHICLE RAN OVER A MAILBOX BEFORE COMING TO REST AGAINST A HOUSE AND WAS STILL RUNNING, THE GEARSHIFT LEVER WAS STILL IN PARK.
WHILE THE CAR WAS IDLING WITH THE GEAR SHIFT IN IN THE PARK POSITION AND THE DRIVER'S DOOR OPEN THE CAR SUDDENLY WENT IN REVERSE AND THE DOOR HIT THE CONSUMER WHO WAS THEN KNOCKED TO THE GROUND, HER RIGHT LEG WENT UNDER THE CAR ABD WAS RUN OVER BY THE DRIVER'S SIDE FRONT WHEEL, THE CAR CONTINUED IN REVERSE AND HIT A PARKED FORKLIFT.
VEHICLE JUMPED FORWARD WHILE IT IS IN PARK.52-2199-513
VEHICLE ROLLED BACKWARDS INTO A GAS PUMP WHILE IT WAS RUNNING AND PLACED IN PARK. 15-5426-570
VEHICLE JUMPED FORWARD WHILE IT IS IN PARK.52-2199-513
VEHICLE ROLLED BACKWARDS INTO A GAS PUMP WHILE IT WAS RUNNING AND PLACED IN PARK. 15-5426-570
VEHICLE JUMPED FROM PARK INTO REVERSE, CAUSING DAMAGE TO VEHICLE. CONSUMER SUSTAINED ARM/ LEGS/ RIBS, AND SHOULDER INJURIES. DEALER WAS NOT CONTACTED. CONSUMER NO LONGER OWNS VEHICLE. PLEASE PROVIDE FURTHER DETAILS.*AK
THE FUEL LEVEL GAUGE DOESN'T WORK CORRECTLY. I DO NOT LIKE TO BE STRANDED ON THE HIGHWAY WITH MY TWIN 2 YEAR OLDS WHEN THE TANK BECOMES SUDDENLY EMPTY. THE 1997 JEEP GRAND CHEROKEE HAD A RECALL FOR THE SAME PROBLEM AND I WOULD LIKE TO KNOW IF THE SAME PART WAS INSTALLED IN MY VEHICLE AND WHY IT ISN'T INCLUDED IN THE SAME RECALL?.*AK
VEHICLE JUMPED FROM PARK TO REVERSE, CAUSING DRIVER INJURIES. ONE THOUSAND DOLLARS DAMAGE WAS DONE TO CAR FROM HITTING NEIGHBOR'S HOUSE. DEALER WAS NOT CONTACTED. CONSUMER NO LONGER OWNS VEHICLE. PLEASE PROVIDE FURTHER DETAILS.*AK
WHEN DRIVING AT 15 MPH AND WITHOUT ANY PRIOR WARNING POWER STEERING ASSEMBLY AND PULLEY CAME COMPLETELY OUT OF VEHICLE. CONSUMER TOLD MANUFACTURER THAT HE NEVER HEARD OF THAT PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
DURING ROUTINE INSPECTION REAR ROTORS AND PADS WERE FOUND TO BE CORRODED AND HAD TO BE REPLACED.*AK THERE WAS A RECALL ON THE FRONT ROTOR AND DISC AND THE CONSUMER IS CONCERNED THAT THE REAR BRAKES SHOULD ALSO BE RECALLED. NLM
SHIFTED OUT OF PARK TO REVERSE WHILE IDLING, WHILE I WAS BEHIND THE VEHICLE CLEARING SNOW FROM UNDER MY GARAGE DOOR. IF THE DRIVERS SIDE DOOR HAD NOT BEEN LEFT OPEN AND CAUGHT ON THE SIDE OF THE GARAGE, THE JEEP WOULD HAVE RUN ME OVER.*AK
THE VEHICLE VIBRATES AND PULLS TO THE RIGHT WHEN THE BRAKE IS APPLIED, POSSIBLY DUE TO ROTORS PROBLEM. THE CONSUMER RECEIVED RECALL ON THE SAME PROBLEM AND GOT ROTORS REPLACED. A YEAR LATER THE BRAKE PROBLEM REOCCURED AND THE ROTORS HAD TO BE RESURFACED. HOWEVER THE PROBLEM WAS STILL NOT FIXED. *YH
VEHICLE WHEN IN PARK WILL PUT ITSELF INTO REVERSE AND ACCELERATE .*AK
PE 01 021/ INADVERTENT ROLLAWAY: ON THREE OCCASIONS VEHICLE HAD JUMPED OUT OF PARK INTO REVERSE WHILE PARKED, FIRST, IT BACKED UP ON A CONCRETE CURB. SECONDLY, DRIVER WAS STILL IN VEHICLE, AND THIRDLY BACKED INTO ANOTHER VEHICLE AND HIT A FENCE. DEALER WAS NOTIFIED, AND WAS UNWILLING TO ASSIST IN THIS MATTER. *AK CONSUMER WILL NOT DRIVE VEHICLE BECAUSE OF THE FAULTY INTERLOCK SYSTEM, CHRYSLER WILL NOT ASSIST CONSUMER. *SLC
CONSUMER PLACED VEHICLE IN PARK IN DRIVEWAY. SHE STEPPED OUT AND WAS BEHIND THE VEHICLE. VEHICLE JUMPED OUT OF GEAR AND ROLLED FORWARD DOWN DRIVEWAY. CONSUMER THEN JUMPED INTO VEHICLE ATTEMPTING TO STOP IT, BUT WAS ONLY ABLE TO STEER IT AWAY FROM TRAFFIC AND CHILDREN. BUT, IT WENT INTO A TREE WHICH CAUSED SEVERE DAMAGE TO VEHICLE.*AK *YH
VEHICLE WAS SERVICED BY DEALERSHIP ON 8/9/2000 FOR A RECALL ISSUED BY JEEP REGARDING DEFECTIVE FROM BRAKE ROTORS. ROTORS WERE REPLACE BY DEALERSHIP, ALONG WITH A CHARGE OF $100 FOR NEW PADS (VEHICLE ONLY HAD 23,175 MILES). BRAKES WORKED FINE PRIOR TO THE RECALL, HOWEVER SINCE THE REPAIR THEY SQUEAK FROM TIME TO TIME AND HAD BEGUN TO GET WORSE. ON 8/9/2001, THE VEHICLE WAS RETURNED TO THE DEALERSHIP TO RESOLVE THE PROBLEM. DEALERSHIP REFUSHED TO REPLACE PARTS, COMMENTING "IT IS A KNOW PROBLEM THE JEEPS HAVE A PROBLEM WITH THEIR FRONT BRAKES. IT IS NOT UNCOMMON FOR A JEEP WITH NEW BRAKE PADS TO EAT THROUGH THE ROTORS IN LESS THAN 9,000 MILES. IT YOU WANT IT FIXED YOU WILL HAVE TO PAY FOR THE REPAIRS." THE REPAIR INVOICE NOW STATES "VEHICLE NEEDS ROTORS, CUSTOMER DECLINE AT THIS TIME" BECAUSE I WILL NOT PAY THEM TO FIX A KNOWN JEEP DEFECT. PROBLEM WAS THEN BROUGHT TO THE ATTENTION OF CHYSLER CUSTOMER SERVICE WHOSE SOLUTION WAS THAT I BE REQUIRED TO PAY ANOTHER ONE OF THEIR DEALERSHIPS $75 FOR INSPECTION OF THE BRAKES SO THAT THEY COULD PROCESS A REPORT. THEIR RESPONSE WAS THAT THEY WOULD WORK WITH ME TO REVIEW THE PARTS, HOWEVER IT WOULD BE MY RESPONSIBILITY TO PAY FOR THE $75 INSPECTION. I AM NOW STUCK WITH THE OPTION OF PAYING CHYRSLER AN ADDTIONAL $75 (WITH NO GUARANTEE THAT THEY WILL EVEN FIX THE PROBLEM THAT THEY CREATED) OR PAY FOR THE REPAIRS OUT OF MY OWN POCKET. REPLACING ONE SET OF DEFECTIVE ROTORS WITH ANOTHER SET OF DEFECTIVE ROTORS IS NOT CLOSURE ON A RECALL.*AK
LEVER WILL SHIFT FROM DRIVE ONE TO DRIVE TWO. DEALER IS INSPECTING VEHICLE AT OWNER'S EXPENSE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
WHILE TAKING OUT A STROLLER AND PUTTING IT ON SIDE, PARKING PAWL JUMPED FROM PARK TO REVERSE, MAKING VEHICLE TO CRASH INTO A TREE. CONSUMER HAD CONTACTED MANUFACTURER, AND THEY SAID THEY WILL SEND A TECHNICIAN TO DEALER AREA TO INSPECT VEHICLE. *AK THE GEAR SHIFT WOULD STICK DUE TO A DESIGN FLAW. *YH
CONSUMER STEPPED OUT OF VEHICLE WHILE IT WAS PARKED AND STILL RUNNING, WITHOUT ANY INDICATION THE VEHICLE WENT INTO REVERSE, KNOCKING CONSUMER DOWN AND BENT THE DRIVERS SIDE DOOR AND LEFT SIDE FRAME. *SLC
WHILE PUTTING VEHICLE INTO PARK TO GET OUT FOR A FEW MINUTES ENGINE WAS RUNNING. CONSUMER SOON NOTICED VEHICLE TRAVELING BACKWARDS IN PARKING LOT, RUNNING INTO ANOTHER VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →