WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, CAUSING A COLLISION WHICH RESULTED IN INJURY TO OWNER. DEALER HAS BEEN NOTIFIED. *AK *SLC
1998 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
VEHICLE WAS PARKED AT CURVE, CONSUMER TURNED ENGINE ON, AND VEHICLE WAS STILL IN PARK. VEHICLE TOOK OFF BACKWARDS, THEN DASHED FORWARD. VEHICLE HIT A TREE ,AND ALMOST A PEDESTRIAN. CONSUMERS LEG WAS INJURED.DEALER WAS CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK UPON IMPACTING THE TREE BOTH THE DRIVER AND PASSENGER AIR BAGS DEPLOYED, THE DRIVER'S SIDE AIR BAG EXPLODED FROM THE FORCE OF THE DRIVER'S IMPACT, THE DRIVER SUSTAINED SERIOUS RIGHT HIP AND RIGHT FEMUR FRACTURES. NLM
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, VEHICLE SUDDENLY WENT BACKWARDS. OPEN DRIVER'S DOOR WAS TORN OFF BY GARAGE DOOR, CONSUMER RAN AFTER VEHICLE, JUMPED IN, AND TURNED OFF ENGINE. SHE SLICED HER WRIST. CONSUMER NO LONGER OWNS THIS VEHICLE.*AK
VEHICLE SWITCHED FROM PARK TO REVERSE, CAUSING THE VEHICLE TO ROLL BACKWARDS, AND HITTING A BUILDING. PLEASE PROVIDE FURTHER DETAILS.*AK
THIS VEHICLE WAS PARKED, ENGINE RUNNING, IN PARK AND IT JUMPED INTO REVERSE GEAR, BACKED DOWN THE MOUNTAIN SIDE, LANDED ON THE ROAD BELOW.*AK
FRONT & REAR ROTORS WARPED (PULSATING SENSATION), REPLACED AT 25K MILES, AGAIN AT 37K MILES. DEALER CLAIMS EXCESSIVE BRAKING!!*AK
VEHICLE PUT IN PARK, LEFT UNATTENDED FOR 10 SECONDS WITH MOTOR RUNNING. AS I TURNED TO GET BACK INTO THE CAR, THE CAR WAS MOVING BACKWARD, UNDER IT'S OWN POWER ON THE LEVEL STREET. THE REAR END OF THE JEEP STRUCK THE REAR END OF A PARKED CAR IN THE STREET. A MAN WAS UNDER THE FRONT END OF THE PARKED CAR PERFORMING AN OIL CHANGE. THE PARKED CAR PINNED THE MAN WHO SUFFERED INTERNAL INJURIES AND DIED THE NEXT DAY IN THE HOSPITAL. *AK
VEHICLE WAS PARKED. CONSUMER WAS BEHIND VEHICLE CHECKING ON GARAGE DOOR CLOSURE WHEN VEHICLE STARTED MOVING BACKWARDS. CONSUMER WAS NEARLY RAN OVER BEFORE GETTING OUT OF WAY. VEHICLE'S REAR END HIT A TREE IN THE BACK YARD. OWNER FELT JERKING, AND REVVING WAS PART OF PROBLEM WITH VEHICLE GOING INTO REVERSE. TOOK VEHICLE TO DEALERSHIP TO CHECK. WAS INFORMED NOTHING WRONG AFTER PLACING ON DIAGNOSTIC MACHINE.*AK *SLC
VEHICLE JUMPED OUT OF PARK INTO REVERSE, HITTING ANOTHER CAR AND DAMAGING CONSUMERS REAR DRIVER SIDE DOOR. *AK
TRANSMISSION MAKES LOUD NOISES AND WILL NOT SHIFT INTO SECOND AND THIRD GEAR. DEALER HAD BEEN CONTACTED TO REMEDY PROBLEM, BUT WAS UNABLE. PLEASE PROVIDE FURTHER DETAILS.*AK
VEHICLE JUMPED FROM PARK INTO REVERSE, CAUSING VEHICLE TO HIT A TREE. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK THE CONSUMER WAS HIT BY THE DOOR WHILE ATTEMPTING TO GET IN THE CAR WHILE IT WAS STILL IN MOTION INJURING LEGS AND HANDS, THE DEALER WAS CONTACTED BUT DISMISSED THE ACCIDENT AS OPERATOR ERROR. NLM
WHEN ACCELERATING OR BREAKING, NOISE CAME FROM REAR END.WAS INFORMED THAT IF NOT FIXED SOON THAT THE REAR END COULD FAIL RESULTING IN A POSSIBLE ACCIDENT. WAS INFORMED BY DEALER REPAIRING THAT THIS TYPE OF PROBLEM IS A RESULT OF HAULING MORE THE THE VEHICLE CAN HANDLE. NO HITCH AS EVER BEEN PUT ON VEHICLE.ALSO INFORMED THAT ITS A POSSIBLE DEFECT.REGIONAL REPRESENTITIVE FOR CHYRSLER\JEEP STATES NO DEFECT SEEN.MILAGE IS WAY TO LOW FOR THIS TO HAVE JUST HAPPENED.
THE BRAKE ROTORS FAILED TWICE. NLM
VEHICLE WAS PARKED IN DRIVEWAY, ENGINE SHUT OFF, AND EMERGENCY BRAKE WAS NOT APPLIED. VEHICLE IN FRONT BACKED UP AND LIGHTLY BUMPED INTO CONSUMER'S VEHICLE, CAUSING IT TO ROLL BACKWARD INTO A CREEK. DAMAGE TO VEHICLE WAS $ 8000.00. *AK
THE CAR WAS PARKED (GEARSHIFT IN PARK POSITION) WHILE TALKING TO A FRIEND BESIDE THE LEFT FENDER OF THE CAR. AFTER TWO TO THREE MINUTES THE CAR WAS SUDDENLY BACKING-UP. I TRIED TO JUMP INTO THE CAR TO REMEDY THE SITUATION. I OPENED THE DRIVERSIDE DOOR UNFORTUNATELY THE DOOR HIT ME CAUSING ME TO FALL ON THE GROUND CAUSING LACERATIONS ON MY LEFT ELBOW. THE SIDE FRONT RIGHT-WHEEL ALSO ROLLED-OVER MY RIGHT FOOT CAUSING A SWELLING ON THE FOOT AND A MINOR SPRAIN ON MY RIGHT ANKLE. THE CAR CONTINUED TO BACK-UP UNTIL THE OPENED DOOR HIT A MAIL POST CAUSING IT TO STOP. I DID NOT CONTACT NHTSA NOR THE DEALER BECAUSE I THOUGHT NOBODY WOULD BELIEVE WHAT HAPPEND EXCEPT MY FRIEND WHOM I WAS TALKING WITH. I ASSUMED THIS WAS JUST A FREAK ACCIDENT UNTIL I READ IN THE NEWS REGARDING YOUR INVESTIGATION. NOW IREALIZE THAT THERE IS A PROBABILITY THAT WHAT HAPPENED "MIGHT" HAVE BEEN CAUSED BY A DEFECT IN OUR CAR. PLEASE CONTACT ME FOR ANY ADVICE OR UPDATE REGARDING YOUR INVESTIGATION. THANK YOU.*AK
PE01021, VEHICLE WAS IN PARK POSITION WITH ENGINE RUNNING WHEN IT POPPED OUT OF GEAR AND WENT INTO REVERSE ON ITS OWN, CAUSING VEHICLE TO ROLL. CONSUMER JUMPED IN, AND PUT FOOT ON BRAKES TO STOP VEHICLE. CONSUMER NOTICED VEHICLE WAS STILL IN PARK POSITON.*AK *SLC
AFTER PUTTING VEHICLE IN PARK MODE TO OPEN FENCE WHILE VEHILCE WAS STILL RUNNING CONSUMER NOTICED THAT VEHICLE SLIPPED OUT OF PARK MODE, ROLLING BACKWARDS AND RUNNING INTO A FENCE. *AK
PE-01-021; MONMOUTH POLICE OFFICER PLACED VEHICLE IN PARK POSITION,EXITED VEHICLE AFTER A FEW SECONDS, AND VEHICLE JUMPED OUT OF GEAR, CAUSING VEHICLE TO ROLL BACKWARDS, AND RESULTING IN VEHICLE STRIKING ANOTHER VEHICLE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
WHILE TRYING TO GET OUT OF A PARKING SPACE ,PUT VEHICLE IN DRIVE, BUT VEHICLE STAYED IN REVERSE. CONSUMER COULD NOT GET VEHICLE TO GO IN DRIVE. ALSO, HAD TO TURN VEHICLE OFF, AND RESTART IT TO GET INTO DRIVE. CONTACTED DEALER. *AK *SLC
CONSUMER BACKED INTO PARKING SPACE, PLACED VEHICLE IN PARK AND GO OUT OF VEHICLE. VEHICLE THEN ROLLED ON ITS OWN INTO A TREE. DRIVER'S SIDE DOOR WAS OPENED ,AND ENTIRE DRIVER'S SIDE WAS DAMAGED.*AK
TRANSMISSON JUMPED OUT OF GEAR FROM PARK. *AK
WHILE AT IDLE MY VEHICLE JUMPED OUT OF PARK AND INTO REVERSE. MY DRIVER'S SIDE DOOR WAS OPEN AND MY VEHICLE STARTED ROLLING BACK TOWARDS AN OPEN PARKING LOT. I WAS AT A DRIVE UP ATM MACHINE AT THE TIME. THE WHOLE DRIVER'S SIDE DOOR AND FRONT QUARTER PANEL WAS BENT BACK AND TOTALED. I HAD TO CHASE THE CAR DOWN TO STOP IT FROM BASHING INTO OTHER PARKED VEHICLES. I WAS BRUSED UP PRETTY BADLY HOWEVER, I DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVEABLE AND HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. I WROTE A LETTER TO CHRYSLER INFORMING THEM OF THE INCIDENT. THE SEND AN INSPECTOR OUT TO THE VEHICLE AT THE DEALERSHIP. HE WROTE BACK TO ME STATING "DAIMLER CHRYSLER RECOMMENDS THAT THE GEAR SELECTOR BE PLACED IN PARK WITH AN AUTOMATIC TRANSMISSION AND FIRST GEAR WITH A MANUAL TRANSMISION, THE PARKING BRAKE SET, THE IGNITION TURNED OFF, AND THE KEYS REMOVED WHENEVER THE VEHICLE IS LEFT UNATTENDED. THEREFORE, WE MUST, RESPECTFULLY DECLINE PARTICIPATION WITH ANY COST ASSOCIATED." I HAVE A COPY OF THIS LETTER DATED 3-25-1999 AND SIGNED BY R.A. BOTT, 248-944-7056.*AK
VEHICLE WAS IN PARK AND STILL RUNNING WHEN IT JUMPED OUT OF PARK INTO REVERSE, AND WENT BACKWARDS INTO A BUILDING. VEHICLE SLAMMED INTO BUILDING SO HARD THAT IT JUMPED INTO DRIVE AND HIT ANOTHER BUILDING BEFORE COMING TO A STOP. CONSUMER HAS CONTACTED DEALER.*AK *SLC
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, VEHICLE SUDDENLY WENT BACKWARD. CONSUMER WAS ABLE TO STOP VEHICLE. NO INJURIES.*AK *JB
VEHICLE WAS PARKED IN DRIVEWAY IN PARK WITH ENGINE RUNNING, AND EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY SURGED FORWARD, CONSUMER'S FOOT ON BRAKE, VEHICLE WAS STOPPED BY GARAGE DOOR.*AK *SLC
AFTER PLACING VEHICLE IN PARK, CONSUMER GOT OUT AND VEHICLE BEGAN TO MOVE BACKWARDS, AND HIT A HOUSE. VEHICLE WAS PARKED ON FLAT GROUND.*AK *SLC
CAR REPORTEDLY JUMPED INTO REVERSE FROM PARK WHILE IDLING. DAMAGED TWO OTHER VEHICHLES. *AK
JUMPED INTO REVERSE WHILE IDLING IN PARK - ONCE AT MAILBOX - ONCE ON SIDE OF ROAD AS I GOT OUT OF VEHICLE, DOOR CAUGHT MY JACKET AND CAR DRAGGED ME DOWN THE STREET UNTIL I COULD FREE MYSELF.*AK
I RECENTLY READ ABOUT REPORTS TO NHTSA CONCERNING OTHER JEEP OWNERS HAVING PROBLEMS WITH THEIR JEEP GRAND CHEROKEES SIMILAR TO A PROBLEM I HAD BACK IN 1999 BUT NEVER REPORTED FOR VARIOUS REASONS. THE PROBLEM CONCERNS THE JEEP LURCHING INTO REVERSE AFTER THE GEAR SHIFT WAS PLACED IN THE "PARK" POSITION. IN MY CASE, I PULLED MY CAR OUT OF MY GARAGE AND ONTO MY DRIVEWAY, PLACED THE GEARSHIFT INTO "PARK" AND TEMPORARILY EXITED THE CAR WITH THE DRIVER'S SIDE DOOR OPEN AND ENGINE RUNNING (TO GET SOMETHING FROM MY GARAGE). AFTER I WALKED ABOUT 15 FEET TO THE GARAGE (ABOUT 5 SECONDS AFTER THE CAR HAD BEEN PLACED INTO "PARK"), THE CAR BOLTED INTO REVERSE, AND I HAD TO CHASE THE CAR DOWN. I WAS ABLE TO JUMP IN AND SLAM ON THE BRAKE, BUT NOT UNTIL AFTER THE OPEN DRIVER'S SIDE DOOR HAD HIT THE SIDE OF MY HOUSE, CAUSING EXTENSIVE DAMAGE. I HAD THE CAR FIXED BY THE DEALER AND REPORTED IT TO MY INSURANCE COMPANY, WHO PAID FOR SOME OF THE DAMAGE.*AK
I STOPPED IN A LEVEL DRIVEWAY, PUT THE CAR IN PARK WITH THE ENGINE IDLING, AND GOT OUT TO UNLOCK A GATE. WHILE I WAS OUTSIDE THE CAR, THE TRANSMISSION SLIPPED INTO REVERSE, AND THE CAR DROVE BACKWARD ACROSS THE STREET AND INTO THE NEIGHBOR'S TREE. I MANAGED TO CATCH UP WITH THE CAR THERE AND SWITCH IT OFF. THE BUMPER, LEFT REAR TAILLIGHT AND LEFT REAR FENDER WERE DAMAGED. MY HUSBAND TOOK THE CAR BACK TO THE DEALER WHERE HE WAS ABLE TO REPEAT WHAT HAD HAPPENED (IE. PUTTING THE CAR IN PARK AND HAVING IT FALL INTO REVERSE). CHRYSLER REFUSED TO TAKE RESPONSIBILITY FOR THE PROBLEM, BUT THE DEALER REPAIRED THE DAMAGE AT NO COST AND TIGHTENED THE TRANSMISSION LINKAGE.*AK
I WOULD LIKE TO KNOW WHAT IS BEING DONE ABOUT THIS VEHICLE. I DONT TRUST IT ALL SOMEONE MAY BE KILLED IF MY CHILDREN WERE IN THE VEHICLE. NO SAFETY DEFECT STATED. *AK
LEFT THE JEEP RUNNING AT THE END OF MY DRIVEWAY TO PUT RECYCLABLES OUT. WHEN I TURNED BACK AROUND THE VEHICLE WAS ROLLING BACKWARDS TOWARDS ME. OPENED THE DRIVERS DOOR TO STOP IT, BUT COULD NOT. THE VEHICLE ROLLED ACROSS THE HIGHWAY AND INTO THE DITCH IN THE MEDIAN, WHERE IT STRUCK THE LEFT REAR BUMPER, STOPPING THE VEHICLE. CALLED FOR A TROOPER AND WAS GIVEN AN ACCIDENT REPORT AND A TICKET. TOOK TO A LOCAL BODY SHOP WHERE IT WAS FOUND THAT THE INCIDENT HAD BENT THE FRAME AS WELL AS DESTROYING THE BUMPER. VEHICLE WAS REPAIRED WITHIN TWO WEEKS AT THE LOCAL BODY SHOP.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
I EXPERIENCED A ROLLAWAY INCIDENT WITH MY JEEP IN NOVEMBER OF 2000. I PUT THE VEHICLE IN "PARK" POSITION AND GOT OUT TO GO INTO THE LOCAL DOUGHNUT STORE. I WALKED BEHIND THE VEHICLE AND IT WAS STILL IN PARK. AFTER WALKING AWAY, THE JEEP ROLLED INTO ANOTHER PARKED CAR (A 2000 BUICK REGAL) CAUSING LOTS OF DAMAGE TO IT. THE ACCIDENT COST ME $500 FOR THE DEDUCTIBLE PLUS, SINCE THE INSURANCE COMPANY SAID THE ACCIDENT WAS 51% MY FAULT, MY AUTO INSURANCE WENT UP BY $300 THIS YEAR! I WOULD HAVE REPORTED THIS INCIDENT EARLIER BUT I WAS NOT AWARE OF THIS HOTLINE UNTIL A FEW DAYS AGO. THANK YOU.*AK
MY JEEP WAS PARK IN THE IDLE MODE IN FRONT OF MY HOME AND JUMP BACK IN REVERSE AND HIT A TREE ACROSS THE STREET. A CHILD WAS WALKING NEARBY WHICH COULD HAVE VERY WELL RAN OVER THIS CHILD OR SOMEONE ELSE WALKING NEARBY. THIS INCIDENT HAS OCCURED THREE TIMES AFTER THAT WHEN THE CAR WAS IDLEING IN THE PARK MODE AND HAS JUMPED BACK INTO REVERSE. I NEVER GET OUT OF THE VEHICLE WITHOUT HAVING MY EMERGENCY BRAKE ON. I DON'T TRUST THIS VEHICLE.*AK
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT ENGAGED, WHEN IT SUDDENLY WENT BACKWARD. DRIVER DOOR WAS OPEN, DOOR WAS BENT BACK BY CONCRETE PILLAR. CONSUMER RAN AFTER VEHICLE, JUMPED IN AND SHUT OFF ENGINE. DAMAGE WAS $ 2500.00 TO $ 3000.00.*AK *SLC
WHILE VEHICLE WAS IDLING IN PARK IT STARTED ROLLING BACKWARDS, KNOCKING CONSUMER DOWN AND DRAGGING HER INTO A NEIGHBOR'S YARD. VEHICLE IMPACTED A MAIL BOX, AND STOPPED WHEN IT STRUCK A HOUSE. CONSUMER SUFFERED HEAD LACERATIONS, SCARS ON HER FOREHEAD, AND A BROKEN LEFT ARM THAT REQUIRED SURGERY. PLATE AND 9 SCREWS INSTALLED DURING OPERATION. ALSO, THERE WAS A BACK INJURY, AND SHE WAS CONFINED TO BED FOR 6 WEEKS. MANUFACTURER EXAMINED VEHICLE AND COULD NOT DETERMINE A REASON FOR PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
WHILE VEHICLE WAS IN PARK WITH ENGINE IDLING, IT JUMPED INTO REVERSE, RESULTING IN MINOR INJURIES TO DRIVER.*AK *SLC
WHILE VEHICLE WAS IDLING IN PARK IT HAD ROLLED ACROSS THE STREET INTO NEIGHBOR'S VEHICLE. MANUFACTURER EXAMINED VEHICLE AND DETERMINED THAT THERE WAS NOTHING WRONG WITH VEHICLE. *AK *SLC THE VEHICLE WENT IN REVERSE ON ITS OWN FROM WHERE IT WAS STOPPED WITH THE ENGINE RUNNING AND STRUCK ANOTHER VEHICLE. *YH
PE 01 021/ROLLED AWAY IN PARK: WHILE PULLING OUT OF A PARKING LOT, GEAR SHIFT INADVERTENTLY JUMPED OUT OF GEAR INTO REVERSE AND CAUSED VEHICLE TO RUN INTO A WALL. DEALER MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
VEHICLE WAS HAVING PROBLEMS WITH BRAKES. TOOK VEHICLE TO DEALER AND WAS INFORMED VEHICLE WAS ON RECALL #00V136000 FOR ROTORS. THEY WERE REPAIRED ALONG WITH OTHER PARTS OF BRAKES. OWNER WAS CHARGED FOR REPAIRS TO BRAKE ROTORS AND OTHER PARTS. THIS WAS A LEASED VEHICLE.*AK
IN MAY 1998, I WAS 9 MONTHS PREGNANT WITH OUR FIRST CHILD. I HAD PULLED OUR NEW JEEP UP TO THE MAILBOX & LEFT IT IDLING IN PARK. THE NEXT THING I KNOW I AM AT THE MAILBOX & THE JEEP HAS ROLLED BACK INTO A PARKED TRUCK. NO ONE WAS INJURED BUT THE OTHER DRIVER & I BOTH NOTICED THAT THE JEEP WAS STILL RUNINNG & IT WAS STILL IN PARK. I CTOLD THE DEALER THAT IT HAD OBVIOISLY SLIIPED OUT OF GEAR BUT HE BASICALLY BLAMED IT ON ME. HE SAID SOMETHING TO THE EFFECT THAT I WAS SO PREGNANT I PROBABLY FORGOT TO PUT IT IN PARK. FIRST OF ALL, I DIDN;T REVERSE UP TO THE MAILBOXES AND SECOND I WAS A 9 MONTH PREGNANT WOMAN WHO WAS NOT CAPABLE OF JUMPING OUT OF A MOVING V=CAR! THE CAR STAYED STILL LONG ENOUGHT FOR ME TO UNDO MY SEATBELT, OPEN THE DOOR & LEAVE IT OPEN AND CLEAR THE DOORWAY. I KNEW I HAD PUT IT IN PARK BUT THEY REFUSED TO NOTIFY THE MANUFACTURER. I PAID MY DEDUCTIBLE AND WENT AND HAD MY DAUGHTER. I CONTINUED TO HAVE PROBLEMS & THEY DID WORK ON THE GEAR SHIFT ONE MORE TIME. I KNOW SOMETHING WAS WRONG WITH THE JEEP SO I HOPE THIS HELPS YOUR INVESTIGATION. MY LEASE ON THE JEEP WAS UP MAY 2001 SO I HAVE TURNED THE CAR BACK TO THE DEALER. THANK YOU. SHELLEY CARSON. *AK
VEHICLE JUMPED FROM PARK INTO REVERSE WHILE CONSUMER WAS IN A STORE, CAUSING VEHICLE TO ROLL ACROSS THE PARKING LOT UNCONTROLLED. *AK THE VEHICLE WAS ON A LEVEL SURFACE AND MOTOR WAS RUNNING. *YH
TRANSMISSION JUMPED INTO REVERSE FROM PARK WHEN BRAKES WERE APPLIED. VEHICLE TRAVELED APPROXIMATELY 20 FEET BEFORE CONSUMER WAS ABLE TO STOP VEHICLE. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHILE VEHICLE WAS IN IDLE AND PARK, VEHICLE ROLLED BACKWARDS SIDE SWIPING A TREE AND IMPACTING A NEIGHBORS HOUSE. DEALERSHIP EXAMINED THE VEHICLE AND REPAIRED THE PROBLEM. *AK
WHILE VEHICLE WAS IN PARK, CONSUMER WAS UNLOADING NEWS PAPERS. CONSUMER PROCEEDED TO WALK AWAY AND HEARD A NOISE. THEN, TURNED AROUND AND VEHICLE WAS ROLLING BACKWARDS. CONSUMER STATES THAT VEHICLE WAS IN PARK AND POPPED OUT OF PARK. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER SAID THERE WAS NO PROBLEM WITH GEARS. ALSO, DEALER COULD NOT DUPLICATE PROBLEM. CONSUMER FEEL THIS IS RELATED TO INVESTIGATION IN TODAYS NEWSPAPERS ON JEEP CHEROKEES COMING OUT OF GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHILE VEHICLE WAS IN PARK AND IDLING VEHICLE ROLLED BACKWARDS, APPROXIMATELY 65 YARDS BEFORE CONSUMER WAS ABLE TO JUMP INTO VEHICLE TO APPLY THE BRAKES. CONSUMER RUPTURED A DISK IN HER NECK WHEN SHE JUMPED INTO VEHICLE. MANUFACTURER HAS EXAMINED VEHICLE ,AND COULD NOT DETERMINE A CAUSE FOR THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
VEHICLE WAS IN PARK WITH ENGINE RUNNING, EMERGENCY BRAKE NOT USED, WHEN IT SUDDENLY WENT BACKWARDS ABOUT 150 FEET THROUGH A FENCE, CONSUMER WAS ABLE TO GET IN, AND SHUT OFF ENGINE. *AK
PE 01 021: WHILE PARKED AND IDLING VEHICLE JUMPED OUT OF GEAR INTO REVERSE, AND HIT A PARKED CAR AND INJURE THE CONSUMER. *AK
VEHICLE WAS PARKED IN DRIVEWAY WITH ENGINE RUNNING, EMERGENCY BRAKE NOT ENGAGED, AND VEHICLE SUDDENLY WENT BACKWARD, ACROSS ROAD INTO WOODED AREA. STOPPED WHEN IT HIT A TREE. DAMAGE UNKNOWN AT THIS TIME. NO INJURIES.*AK VEHICLE SUSTAINED $1810.72 IN DAMAGES. *SLC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →