Page 16 of 18 · complaints 751–800 of 893

1996 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 4, 1998CA

WHEN BRAKES ARE APPLIED THE VEHICLE SHAKES. IN ORDER TO MAINTAIN CONTROL, DRIVER HAS TO RELEASE THE BRAKES. THE DEALER HAS INSPECTED THE VEHICLE AND IS NOT ABLE TO DUPLICATE THE PROBLEM. *AK

Vehicle Speed Control
Filed Aug 3, 1998DC

ADVISED BY NHTSA RECALL TO HAVE SPACESAVER SPARE TIRE REPLACED WITH A FULL SIZED SPARE TIRE AS PER RECALL. TOOK VEHICLE TO DEALER FOR REPAIRS. AFTER PICKING UP VEHICLE DISCOVERED THAT THEY HAD NOT FIXED PROBLEM. IN ADDITION VEHICLE EXPERIENCES SUDDEN ACCELERATION.

Power Train › Automatic Transmission
Filed Jul 31, 1998TX

TRANSMISSION FAILED.

Power Train › Automatic Transmission
Filed Jul 13, 1998PA

WHILE PARKED WITH KEYS OUT OF IGNITION, VEHICLE JUMPED OUT PARK INTO REVERSE, CAUSING VEHICLE TO HIT A PEDESTRIAN. PLEASE PROVIDE DETAILS. *AK

Tires › Temporary/Emergency Spare Tire
Filed Jul 8, 1998IL

CONSUMER TOOK VEHICLE IN FOR RECALL SERVICE AND DEALER REPLACED SPARE TIRE WITH A SMALLER SIZE. CONSUMER QUESTIONS THE SAFETY OF A 15 INCH SPARE ON A VEHICLE WITH 16 INCH WHEELS SET ACCORDING TO OWNERS MANUAL SPECS.

Electrical System › Wiring › Front UnderhoodFire
Filed Jul 6, 1998MN

JUST STARTED THE VEHICLE WHEN IT STALLED AND MADE A "GRINDING" NOISE UNEXPECTEDLY WHICH CAUSED AN UNDERHOOD FIRE. CANNOT DETERMINE WHAT CAUSED THE FIRE. *AK

Steering › Gear Box (other Than Rack and Pinion)
Filed Jul 1, 1998CA

STEERING GEAR BOX FAILED. QCAW

Tires
Filed Jul 1, 1998WV

RECALL REPLACED COMPACT TO FULL SIZE CONVENTIONAL TIRE, WHICH IS DIFFERENT IN SIZE. ORIGINAL SIZE IS 225 75 R15. NEW RECALL SIZE IS 245 70R15. THIS COULD RESULT IN DIFFERENT ROTATION SPEED. *AK

Air BagsCrash1 injured
Filed Jun 30, 1998CA

VIOLENT/INADVERTENT DEPLOYMENT OF AIR BAG DEPLOYMENT RESULTED IN A COLLISION. DRIVER WAS KNOCKED UNCOUNSCIOUS. *MJS

Vehicle Speed Control
Filed Jun 22, 1998CA

WHILE WAITING AT A STOP SIGN VEHICLE SUDDENLY ACCELERATED FOR NO REASON, POSSIBLE CAUSE FAULTY THROTTLE SENSOR. ALSO, JEEP HAS A HIGHER BUMPER THAN MID-SIZED TOYOTA AND WENT OVER BUMPER OF TOYOTA, CAUSING DAMAGE. *AK

Power Train › Manual Transmission
Filed Jun 17, 1998TX

TRANSMISSION HAS A WATER COOLING SYSTEM TO PREVENT OVERHEATING. THE PART WHERE THE WATER ENTERS THE TRANSMISSION IS DEFECTIVE AND ALLOWED WATER INTO THE TRANSMISSION CAUSING IMMEDIATE FAILURE.

Structure › Body › Door
Filed Jun 10, 1998MD

THE TOP OF THE DOOR PANEL PADDING CAME OFF THE DRIVER'S SIDE DOOR AND THE PASSENGER'S SIDE DOORS. THE DOOR PANEL WAS REPLACED BY THE DEALERSHIP UNDER WARRANTY. THE SAME HAS HAPPENED TO THE REAR DOOR ON THE PASSENGER'S SIDE. THE PANEL HAS NOT BEEN REPLACED. *AK

Air Bags › FrontalCrash1 injured
Filed Jun 3, 1998CA

WHILE DRIVING AT 60 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED FOR NO APPARENT REASON, CAUSING THE DRIVER TO LOSE CONTROL OF JEEP AND CRASH. DRIVER SUSTAINED INJURIES, SUCH AS BROKEN COLLAR BONE/NECK DAMAGE/NERVE & RIGHT SHOULDER DAMAGE. THE JEEP WAS TOTALLED. 780008 DUP OF 823900; POSTED ON 09-07-1999. *AK

Seat Belts › Front › Buckle Assembly
Filed Jun 3, 1998AR

SEAT BELT LOCKING CLIP CAN BE PLACED INTO PROPER LOCATION AS WELL AS THE IMPROPER LOCATION, GIVING THE FALSE IMPRESSION THAT THE BELT IS LOCKED IN PLACE WHEN IT ISN'T.

Tires › Temporary/Emergency Spare Tire
Filed May 17, 1998FL

THIS IS REF: A RECALL NOTICE TO HAVE THE SPARE TIRE REPLACED WITH A LARGER SPARE TIRE, BECAUSE IF THE CURRENT TIRE IS USED, THE VEHICLE IS ALLEGED TO BE ABLE TO ROLL OVER. 4 VISITS TO DEALERSHIP HAS FAILED TO RECTIFY PROBLEM. DEALER ALWAYS HAS SOME EXCUSE, MIS-INFORMATION ECT.

Air Bags › FrontalCrash1 injured
Filed May 14, 1998NC

DRIVING AT APPROXIMATELY 35 MPH CONSUMER RAN STOP SIGN . WAS HIT FROM SIDE AT SUCH HARD IMPACT THAT THE VEHICLE MADE A DIRECT HIT INTO A TREE. DRIVER'S AND PASSENGER'S SIDE AIRBAGS DID NOT DEPLOY. RADITOR WAS PUSHED BACK AT LEAST 10 INCHES. AIRBAG SENSORS ARE LOCATED ON THE SIDES OF RADITOR.THIS DEFECT CAUSED CONSUMER TO SUSTAIN INJURIES IN PELVIS AREA AND LOSS OF SIGHT IN ONE EYE. *AK

Tires › Temporary/Emergency Spare Tire
Filed May 4, 1998CA

RECALL ON THE SPARE TIRE, HOWEVER REPLACEMENT TIRE MIGHT CAUSE DAMAGE TO AXLE IF USED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 22, 1998MD

WHEN APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT STOP.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 21, 1998MD

ABS BRAKE FAILURE. IN ADDITION, CONTAMINATED BRAKE FLUID CAUSED THE MASTER CYLINDER SEALS TO SWELL. ALSO REPLACED CALIPERS.

Vehicle Speed Control
Filed Apr 14, 1998CA

THE RPMS WILL SURGE BETWEEN 0-750 WHEN STOPPED AT A STOP SIGN OR IN STOP AND GO TRAFFIC. THIS IS A SAFETY HAZARD BECAUSE IF THE FOOT SLIPS OFF THE BRAKE IN HEAVY TRAFFIC VEHICLE STALLS.

Tires › Temporary/Emergency Spare Tire
Filed Apr 8, 1998OH

RECEIVED A RECALL FROM THE MANUFACTURER ABOUT THE SPARE TIRE. THE DEALER HAS ORDERED THE TIRE TWICE. BOTH TIMES THE TIRE WAS THE WRONG SIZE. *AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Mar 13, 1998MN

VEHICLE JUMPED FROM PARK TO REVERSE AND BEGAN TO BACK UP AT A FAST RATE.

Engine and Engine Cooling
Filed Feb 26, 1998MD

TRANSMISSION COOLING LINES. ANTIFREEZE LEAKS FROM WATER PUMP.

Service Brakes, Air › Disc › Rotor
Filed Feb 26, 1998PA

FRONT ROTORS CORRODED.

Visibility › Windshield Wiper/Washer
Filed Feb 26, 1998MN

REAR WIPER DESIGN CAUSES POOR VISIBILITY DUE TO FAILURE OF THE WIPER BLADE TO CONTACT THE REAR WINDSHIELD.

Vehicle Speed Control
Filed Feb 24, 1998OH

THE VEHICLE WAS ON CRUISE CONTROL. WHEN THE RESUME BUTTON WAS HIT THE VEHICLE ACCELERATED SUDDENLY, CAUSING THE VEHICLE TO GO INTO A SPIN. THE DEALER HAS NOT BEEN NOTIFIED. *AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Feb 10, 1998CO

WHEN TURN SIGNAL LEVER IS PULLED A FUSE BLOWS OUT, CAUSING SIGNALS NOT TO FUNCTION. VEHICLE HAS BEEN TAKEN TO DEALERS WHERE THEY REPLACED IT WITH A HIGHER VOLTAGE TYPE FUSE. *AK

Power Train › Transfer Case (4-wheel Drive)
Filed Feb 8, 1998WV

TRANSFER CASE MAKES A GRINDING NOISE AND WILL NOT ENGAGE UNLESS YOU BACK UP THE VEHICLE.

Air Bags › FrontalCrash3 injured
Filed Feb 5, 1998OH

WHILE DRIVING AT 30 MPH THE VEHICLE HAD A DIRECT FRONTAL IMPACT IN WHICH THE VEHICLE BROADSIDED THE OTHER VEHICLE, CAUSING THE JEEP TO ROLLOVER. DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY WHICH DID NOT PROTECT THE OCCUPANT IN THE ACCIDENT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 27, 1998NJ

BOTH FRONT BRAKE ROTORS WARPED. IN ADDITION, TRANSMISSION FAILED 3 TIMES; ENGINE HEAD CYLINDER HAD EIGHT MISFIRES; POWER SEATS FOLD DOWN INTO BACK SEAT; DEFECTIVE TRANSFER CASE AND AIR CONDITIONING SWITCH FAILED. *AK

Power Train › Driveline › Differential UnitFire
Filed Jan 23, 1998NJ

REAR DIFFERENTIAL CAUGHT ON FIRE.

Power Train › Automatic Transmission
Filed Jan 15, 1998WI

TRANSMISSION FAILED, CAUSING LEAKS.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 13, 1998NH

VEHICLE WAS IN PARK W/ENGINE RUNNING WHEN IT ENGINE ENGAGED ITSELF IN REVERSE AND BACKED UP CAUSING AN ACCIDENT.

Electrical System
Filed Jan 13, 1998OR

ELECTRICAL ERROR MESSAGES ON HEATER DISPLAY.

Suspension › Front › Springs › Torsion Bar
Filed Dec 29, 1997MI

FRONT SWAY BAR BUSHING MALFUNCTIONED. IN ADDITION, REAR U-JOINTS/ AIR CONDITIONER CONDENSOR/DOOR PANELS/HOOD LATCH AND RIGHT FRONT SPEAKER FAILED. *AK

Power Train › Axle Assembly
Filed Dec 29, 1997IL

DRIVING AT APPROXIMATELY 60 MPH THE AXLE WILL BEGIN TO VIBRATE,STARTED TO RATTLE,MAKE NOISE,DEALER REPLACED BARRING IN FRONT AXLE, DEFECT IS STILL OCCURRING. *AK

Tires › Temporary/Emergency Spare TireFire
Filed Dec 8, 1997IL

USE OF THE UNDERSIZED SPARE TIRE CAUSED A FIRE.

Structure › Body › Door
Filed Nov 4, 1997CA

DOOR PANELS AND LOCKS FAILED.

Tires
Filed Nov 4, 1997CA

TIRE WOULD NOT BALANCE PROPERLY. (GOODYEAR P 225/75R15 OWL AS).

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Oct 27, 1997CA

REAR AXLE SEAL FAILED.

Structure › Body › Door
Filed Oct 27, 1997CA

REAR DOOR FAILED.

Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Filed Oct 27, 1997CA

RADIO FAILED.

Visibility › Power Window Devices and Controls
Filed Oct 27, 1997CA

POWER CONTROL MODULE FAILED DUE TO LOOSE PLUG.

Power Train › Automatic Transmission
Filed Oct 27, 1997CA

TRANSMISSION 0-RING SEAL FAILED.

Exterior Lighting › Tail Lights
Filed Oct 27, 1997CA

REAR TAIL LIGHT WIRING FAILED.

Structure › Body › Door
Filed Oct 27, 1997CA

INTERNAL DOOR PANELS CAME APART.

Exterior Lighting › Tail Lights
Filed Oct 27, 1997CA

REAR TAIL LIGHTS LEAKING WATER CREATING MOISTURE INSIDE LENSE.

Exterior Lighting › Turn Signal
Filed Oct 27, 1997CA

TURN SIGNAL BULB FAILED.

Tires › Temporary/Emergency Spare Tire
Filed Oct 24, 1997NC

SPARE TIRE TOO SMALL FOR QUADRA TRAC VEHICLE, RESULTING IN RING AND PINION GEAR DAMAGE.

Structure › Body › Door › Hinge and Attachments
Filed Oct 22, 1997CA

INSIDE DOOR MOLDING FAILED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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