WHEN BRAKES ARE APPLIED THE VEHICLE SHAKES. IN ORDER TO MAINTAIN CONTROL, DRIVER HAS TO RELEASE THE BRAKES. THE DEALER HAS INSPECTED THE VEHICLE AND IS NOT ABLE TO DUPLICATE THE PROBLEM. *AK
1996 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
ADVISED BY NHTSA RECALL TO HAVE SPACESAVER SPARE TIRE REPLACED WITH A FULL SIZED SPARE TIRE AS PER RECALL. TOOK VEHICLE TO DEALER FOR REPAIRS. AFTER PICKING UP VEHICLE DISCOVERED THAT THEY HAD NOT FIXED PROBLEM. IN ADDITION VEHICLE EXPERIENCES SUDDEN ACCELERATION.
TRANSMISSION FAILED.
WHILE PARKED WITH KEYS OUT OF IGNITION, VEHICLE JUMPED OUT PARK INTO REVERSE, CAUSING VEHICLE TO HIT A PEDESTRIAN. PLEASE PROVIDE DETAILS. *AK
CONSUMER TOOK VEHICLE IN FOR RECALL SERVICE AND DEALER REPLACED SPARE TIRE WITH A SMALLER SIZE. CONSUMER QUESTIONS THE SAFETY OF A 15 INCH SPARE ON A VEHICLE WITH 16 INCH WHEELS SET ACCORDING TO OWNERS MANUAL SPECS.
JUST STARTED THE VEHICLE WHEN IT STALLED AND MADE A "GRINDING" NOISE UNEXPECTEDLY WHICH CAUSED AN UNDERHOOD FIRE. CANNOT DETERMINE WHAT CAUSED THE FIRE. *AK
STEERING GEAR BOX FAILED. QCAW
RECALL REPLACED COMPACT TO FULL SIZE CONVENTIONAL TIRE, WHICH IS DIFFERENT IN SIZE. ORIGINAL SIZE IS 225 75 R15. NEW RECALL SIZE IS 245 70R15. THIS COULD RESULT IN DIFFERENT ROTATION SPEED. *AK
VIOLENT/INADVERTENT DEPLOYMENT OF AIR BAG DEPLOYMENT RESULTED IN A COLLISION. DRIVER WAS KNOCKED UNCOUNSCIOUS. *MJS
WHILE WAITING AT A STOP SIGN VEHICLE SUDDENLY ACCELERATED FOR NO REASON, POSSIBLE CAUSE FAULTY THROTTLE SENSOR. ALSO, JEEP HAS A HIGHER BUMPER THAN MID-SIZED TOYOTA AND WENT OVER BUMPER OF TOYOTA, CAUSING DAMAGE. *AK
TRANSMISSION HAS A WATER COOLING SYSTEM TO PREVENT OVERHEATING. THE PART WHERE THE WATER ENTERS THE TRANSMISSION IS DEFECTIVE AND ALLOWED WATER INTO THE TRANSMISSION CAUSING IMMEDIATE FAILURE.
THE TOP OF THE DOOR PANEL PADDING CAME OFF THE DRIVER'S SIDE DOOR AND THE PASSENGER'S SIDE DOORS. THE DOOR PANEL WAS REPLACED BY THE DEALERSHIP UNDER WARRANTY. THE SAME HAS HAPPENED TO THE REAR DOOR ON THE PASSENGER'S SIDE. THE PANEL HAS NOT BEEN REPLACED. *AK
WHILE DRIVING AT 60 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED FOR NO APPARENT REASON, CAUSING THE DRIVER TO LOSE CONTROL OF JEEP AND CRASH. DRIVER SUSTAINED INJURIES, SUCH AS BROKEN COLLAR BONE/NECK DAMAGE/NERVE & RIGHT SHOULDER DAMAGE. THE JEEP WAS TOTALLED. 780008 DUP OF 823900; POSTED ON 09-07-1999. *AK
SEAT BELT LOCKING CLIP CAN BE PLACED INTO PROPER LOCATION AS WELL AS THE IMPROPER LOCATION, GIVING THE FALSE IMPRESSION THAT THE BELT IS LOCKED IN PLACE WHEN IT ISN'T.
THIS IS REF: A RECALL NOTICE TO HAVE THE SPARE TIRE REPLACED WITH A LARGER SPARE TIRE, BECAUSE IF THE CURRENT TIRE IS USED, THE VEHICLE IS ALLEGED TO BE ABLE TO ROLL OVER. 4 VISITS TO DEALERSHIP HAS FAILED TO RECTIFY PROBLEM. DEALER ALWAYS HAS SOME EXCUSE, MIS-INFORMATION ECT.
DRIVING AT APPROXIMATELY 35 MPH CONSUMER RAN STOP SIGN . WAS HIT FROM SIDE AT SUCH HARD IMPACT THAT THE VEHICLE MADE A DIRECT HIT INTO A TREE. DRIVER'S AND PASSENGER'S SIDE AIRBAGS DID NOT DEPLOY. RADITOR WAS PUSHED BACK AT LEAST 10 INCHES. AIRBAG SENSORS ARE LOCATED ON THE SIDES OF RADITOR.THIS DEFECT CAUSED CONSUMER TO SUSTAIN INJURIES IN PELVIS AREA AND LOSS OF SIGHT IN ONE EYE. *AK
RECALL ON THE SPARE TIRE, HOWEVER REPLACEMENT TIRE MIGHT CAUSE DAMAGE TO AXLE IF USED.
WHEN APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT STOP.*AK
ABS BRAKE FAILURE. IN ADDITION, CONTAMINATED BRAKE FLUID CAUSED THE MASTER CYLINDER SEALS TO SWELL. ALSO REPLACED CALIPERS.
THE RPMS WILL SURGE BETWEEN 0-750 WHEN STOPPED AT A STOP SIGN OR IN STOP AND GO TRAFFIC. THIS IS A SAFETY HAZARD BECAUSE IF THE FOOT SLIPS OFF THE BRAKE IN HEAVY TRAFFIC VEHICLE STALLS.
RECEIVED A RECALL FROM THE MANUFACTURER ABOUT THE SPARE TIRE. THE DEALER HAS ORDERED THE TIRE TWICE. BOTH TIMES THE TIRE WAS THE WRONG SIZE. *AK
VEHICLE JUMPED FROM PARK TO REVERSE AND BEGAN TO BACK UP AT A FAST RATE.
TRANSMISSION COOLING LINES. ANTIFREEZE LEAKS FROM WATER PUMP.
FRONT ROTORS CORRODED.
REAR WIPER DESIGN CAUSES POOR VISIBILITY DUE TO FAILURE OF THE WIPER BLADE TO CONTACT THE REAR WINDSHIELD.
THE VEHICLE WAS ON CRUISE CONTROL. WHEN THE RESUME BUTTON WAS HIT THE VEHICLE ACCELERATED SUDDENLY, CAUSING THE VEHICLE TO GO INTO A SPIN. THE DEALER HAS NOT BEEN NOTIFIED. *AK
WHEN TURN SIGNAL LEVER IS PULLED A FUSE BLOWS OUT, CAUSING SIGNALS NOT TO FUNCTION. VEHICLE HAS BEEN TAKEN TO DEALERS WHERE THEY REPLACED IT WITH A HIGHER VOLTAGE TYPE FUSE. *AK
TRANSFER CASE MAKES A GRINDING NOISE AND WILL NOT ENGAGE UNLESS YOU BACK UP THE VEHICLE.
WHILE DRIVING AT 30 MPH THE VEHICLE HAD A DIRECT FRONTAL IMPACT IN WHICH THE VEHICLE BROADSIDED THE OTHER VEHICLE, CAUSING THE JEEP TO ROLLOVER. DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY WHICH DID NOT PROTECT THE OCCUPANT IN THE ACCIDENT. *AK
BOTH FRONT BRAKE ROTORS WARPED. IN ADDITION, TRANSMISSION FAILED 3 TIMES; ENGINE HEAD CYLINDER HAD EIGHT MISFIRES; POWER SEATS FOLD DOWN INTO BACK SEAT; DEFECTIVE TRANSFER CASE AND AIR CONDITIONING SWITCH FAILED. *AK
REAR DIFFERENTIAL CAUGHT ON FIRE.
TRANSMISSION FAILED, CAUSING LEAKS.
VEHICLE WAS IN PARK W/ENGINE RUNNING WHEN IT ENGINE ENGAGED ITSELF IN REVERSE AND BACKED UP CAUSING AN ACCIDENT.
ELECTRICAL ERROR MESSAGES ON HEATER DISPLAY.
FRONT SWAY BAR BUSHING MALFUNCTIONED. IN ADDITION, REAR U-JOINTS/ AIR CONDITIONER CONDENSOR/DOOR PANELS/HOOD LATCH AND RIGHT FRONT SPEAKER FAILED. *AK
DRIVING AT APPROXIMATELY 60 MPH THE AXLE WILL BEGIN TO VIBRATE,STARTED TO RATTLE,MAKE NOISE,DEALER REPLACED BARRING IN FRONT AXLE, DEFECT IS STILL OCCURRING. *AK
USE OF THE UNDERSIZED SPARE TIRE CAUSED A FIRE.
DOOR PANELS AND LOCKS FAILED.
TIRE WOULD NOT BALANCE PROPERLY. (GOODYEAR P 225/75R15 OWL AS).
REAR AXLE SEAL FAILED.
REAR DOOR FAILED.
RADIO FAILED.
POWER CONTROL MODULE FAILED DUE TO LOOSE PLUG.
TRANSMISSION 0-RING SEAL FAILED.
REAR TAIL LIGHT WIRING FAILED.
INTERNAL DOOR PANELS CAME APART.
REAR TAIL LIGHTS LEAKING WATER CREATING MOISTURE INSIDE LENSE.
TURN SIGNAL BULB FAILED.
SPARE TIRE TOO SMALL FOR QUADRA TRAC VEHICLE, RESULTING IN RING AND PINION GEAR DAMAGE.
INSIDE DOOR MOLDING FAILED.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →