CRACKING AND SEPERATION IS BEGINING ON THREE TIRES WITH DOT VN, FOUTH TIRE FAILED LAST YEAR. INSPECTED BY FIRESTONE, THEY WOULD NOT PROVIDE ME WITH A DETERMINATION AS TO HOW SAFE THE TIRES WERE. THEY INFORMED THEY WERE OVER INFLATED, 30PSI. ALL I CAN GET FROM FIRESTONE IS THE RUN AROUND.( DOT NUMBER: VN TIRE SIZE: P235/75R15 )
1996 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS
WHEN PRESSING ON ACCELERATOR TO PASS ANOTHER CAR CONSUMERS VEHICLE WILL START JERKING AND SLOWING DOWN. ONCE, ANOTHER CAR WAS COMING ON THE OPPOSITE SIDE, AND CONSUMER CAME CLOSE TO HAVING A COLLISION. LAST YEAR, WHENEVER USING CRUISE CONTROL, AIR CONDITIONER WOULD SHUT OFF. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE SENSOR KIT THROTTLE POSITION, BUT JERKING STILL EXISTS. CONSUMER FEELS THIS IS VERY UNSAFE. *AK
AT A STOP LIGHT THE ALUMINUM POWER STEERING PUMP BRACKET WHICH CONNECTS THE PUMP TO THE ENGINE BLOCK BROKE COMPLETELY IN HALF. THE PUMP STARTED TO BOUNCE AROUND UNDER THE HOOD WHILE THE BELT WRAPED ITSELF AROUND THE FAN. HAD I BEEN ON THE FREEWAY I WOU
DEFECTIVE REAR BRAKE ROTORS CORRODED. THERE WAS RECALL FOR FRONT ROTORS, AND THIS VEHICLE WAS INCLUDED FOR THAT RECALL. BUT, THE PROBLEM ALSO EXISTED IN THE REAR ROTORS, BUT THEY WERE NOT INCLUDED IN RECALL. PLEASE PROVIDE FURTHER INFORMATION. *AK
THIS PITMAN ARM ASSEMBLY FAILED AT LOW MILEAGE. CONSULTATION WITH MECHANICS INDICATED THIS AS VERY UNUSUAL AND COULD POSE A SERIOUS SAFETY HAZARD IF LEFT UNATTENDED.
A CRACK IN EXHAUST MANIFOLD CAUSED EXHAUST TO LEAK IN TO THE VEHICLE. DEALER COULD NOTT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
TREAD SEPARATED WHILE DRIVING ON INTERSTATE. TIRE HELD AIR PRESSURE. WIFE (LORI) WAS ABLE TO CONTROL VEHICLE AND PULL OVER SAFELY. BLACKWALL WAS FACING OUT( DOT NUMBER: W2HL 1PY TIRE SIZE: P235/75R15 )
FRACTURING OF DEFECTIVE POWER STEERING BRACKET LEAD TO SUDDEN AND COMPLETE LOSS OF POWER ASSIST; SERPENTINE DRIVE BELT ALSO SLIPPED OFF OF PULLEYS, RENDERING GENERATOR, WATER PUMP, AND OTHER MECHANICAL DEVICES INOPERABLE.
COST FOR ME TO REPLACE IS $760. DO NOT UNDERSTAND THIS COMPONENT FAILING WITH THIS LOW MILEAGE. DEALER HAS THIS PART ON NATIONAL BACKORDER. WAS INFORMED BY DEALER THAT THERE IS OVER 100 OF THESE UNITS ON BACKORDER. IT WOULD SEEM THERE IS A PROBLEM WITH THIS PART IF THERE IS SUCH A HIGH BACKORDER AMOUNT. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
VEHICLE EXPERIENCED PROBLEMS WITH PULLING WHICH CAUSED THE TIRES TO WEAR PREMATURELY. *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) ON SEVERAL OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
REAR BRAKE ROTORS HAVE CRACKED AND CORRODED TO THE POINT WHERE DEALER CANNOT MACHINE THEM DOWN. ROTORS HAD TO BE REPLACED. *AK FRONT ROTORS WERE REPLACED UNDER RECALL 879. *YH
WHEN BRAKES ARE APPLIED ON UNEVEN SURFACES THEY WILL NOT WORK PROPERLY. A TECHNICIAN TOLD CONSUMER THAT IT IS A REGULAR SITUATION. *AK *ML
STEEL LEAF SPRINGS ON BOTH SIDES OF THE VEHICLE STARTED BREAKING. *MJS
A/C DRAIN CLOGGED UP, SOAKING CARPET AND ALL INTERIOR OF VEHICLE.SMELL TERRIBLE. DEALER FIXED 2 PREVIOUS TIMES BUT NOW SAYS OUT OF WARRANTY. *AK
TRANSMISSION HAD TO BE REBUILT DUE TO INTERNAL FAILURE. VEHICLE WOULD NOT SHIFT CAUSING HAZARD WHILE DRIVING. TECHNICIAN INDICATED THAT TRANSMISSION WAS AUTOMOBILT UNIT AND NOT SUITABLE FOR USE IN SUV FOR TOWING AS INDICATED BY THE MANUFACTURER IN THE OPERATING INSTRUCTIONS. NOT COVERED UNDER WARRANTY. *AK
BRAKE SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE. *AK
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE HAD FATIGUE FAILURE ON THE STEERING DRIVE PULLEY, RESULTING IN LOSS OF STEERING.*AK
FRONT BRAKE ROTOR PROBLEM WAS COVERED BY DAIMLER RECALL 879. SEEMS THAT REAR BRAKE ROTORS SHOULD HAVE BEEN COVERED, TOO, SINCE THEY NEEDED TO BE REPLACED FOR THE SAME REASON OF CORROSION. *AK
FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE (00V-136). YH
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, OWNER REQUESTING REIMBURSEMENT. *MJS
WHILE DRIVING ON A HIGHWAY REAR WHEELS LOCKED. VEHICLE WAS TOWED TO A DEALER AND TECHNICIAN SAID THAT REAR AXLE HAD BURNED OUT AND NEED TO BE REBUILT.*AK
WHILE DRIVING DOWN A RESIDENTIAL STREET POWER STEERING SUDDENLY DID NOT RESPOND. AFTER LOOKING UNDER THE HOOD I NOTICED THE POWER STEERING PUMP WAS DETACHED FROM THE MOTOR MOUNTING. THIS BRACKET HAD SEPARATED IN THREE PLACES. I TOOK THIS PART TO THE DEALER AND WAS TOLD THAT THEY NEW THIS WAS A DEFECTIVE PART AND THEY HAD ALREADY IMPROVED THESE WITH A NEW BRACKET BUT IT WAS NOT THEIR RESPONSIBILITY TO REPLACE THEM. IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEED ON A CURVE THIS MAY NOT HAVE BEEN A PLEASANT ENDING AS TOTAL STEERING LOSS WAS EXPERIENCED.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE VIBRATION AND LOAD ROARING NOISE REPORTED 3 TIMES TO DEALERSHIP. DRIVESHAFT WAS ORDERED BUT THE PARTS WERE ON BACK-ORDER. WE WERE TOLD THE VEHICLE WAS SAFE TO DRIVE, BUT THE DRIVESHAFT VIBRATION CAUSED THE TRANSFER CASE TO BLOW APART ON THE INTERSTATE AT 70MPH. THIS NEARLY CASED THE VEHICLE TO GO OUT OF CONTROL. DEALERSHIP THEN SAID THE FAILURE WAS DUE TO VEHICLE ABUSE, BUT WE HAD AN INDEPENDENT MECHANIC AND OUR AUTO INSUANCE CLAIMS ADJUSTER CERTIFY THAT THE TRANSFER CASE FAILURE WAS DUE TO THE EXCESSIVE VIBRATION OF THE DRIVE SHAFT. THE BOTTOM LINE: DEALERSHIP KNEW WE WERE DRIVING AN UN-SAFE VEHICLE AND TRIED TO COVER THEIR ERROR BY ACCUSING THE CUSTOMER OF VEHICLE ABUSE. *AK
THE FRONT AND REAR AXLES BROKE, VEHICLE IS ALSO LOCKED IN 4 WHEEL DRIVE. NLM
WHEN SHIFTING TRANSMISSION FROM PARK TO REVERSE, THE TRANSFER CASE SLIPS OUT FROM 4-LOW TO NEUTRAL. *AK
DEFECTIVE STEERING BOX HAVE BEEN REPLACED TWICE WITHIN 1 MONTH WHICH IS CAUSING FAILURE OF SWAY BAR.PLEASE PROVIDE FURTHER INFORMATION.*AK
I WANT TO KNOW IF THE TIME I USED THE TEMPORARY SPARE, IN THE REAR OF THE CAR FOR A FLAT TIRE, HAD ANYTHING TO DO WITH THE REAR DIFFERENTIAL BREAKING. I RODE ON THE TEMPORARY SPARE FOR APPROXIMATLEY 150 MILES AND THE REAR DIFFERENTIAL BROKE DOWN APPROXIMATELY 10 MONTHS LATER.
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT. (00V-136) *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT (994-340). *MJS
TRANSMISSION KEEPS SLIPPING OUT OF GEAR INTO LOWER GEAR, CAUSING VEHICLE TO SLOWDOWN UNEXPECTEDLY. CONSUMER MUST PULL OVER AND CHANGE GEAR. DEALER CANNOT DUPLICATE THE DEFECT. *AK *ML
REAR BRAKE ROTORS ARE SEVERLEY CORRODED, CAUSING MAJOR GROVES ON THE INSIDE AND OUTSIDE OF THE ROTORS. PLEASE GIVE ANY FURTHER DETAILS. *AK
REAR BRAKE ROTORS HAVE PREMATURELY CORRODED, CAUSE UNKNOWN. RECALL ISSUED FOR FRONT CORRODED ROTORS. BACK BRAKES AND ROTORS ALSO CHECKED AND THEY WERE ALSO FOUND TO BE CORRODED. REPLACED AT OWNER'S COST. *AK *ML
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO NOTIFICATION , ROTORS WERE REPLACED, OWNER REQUESTING REIMBURSEMENT. (00V-136) *MJS
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT (00V-136). *MJS
VEHICLE EXPERIENCED RECALL COMPONENT FAILURE PRIOR TO RECALL NOTIFICATION, AT TIME OF INCIDENT ROTORS WERE PITTED AND FULL OF HOLES, OWNER REQUESTING REIMBURSEMENT. (00V-136) 8MJS
RECALL # 00V136000 DAIMLERCHRYSLER/FRONT BRAKE ROTORS; DEALER HAD NO PARTS TO CORRECT RECALL CAMPAIGN. CONSUMER WAS TOLD THAT PART(S) WERE ON NATIONAL BACK ORDER. CONSUMER WAS ALSO TOLD THAT THEIR CUSTOMERS WOULD BE SERVICED FIRST. PLEASE PROVIDE ANY FURHTER INFORMATION. *AK
THIS PARTICULAR VEHICLE WAS A PART OF MANUFACTURER'S RECALL 10578. HOWEVER, BOTH BACK SIDE ROTORS HAS EXPERIENCED THE SAME PROBLEMS. CONSUMER HAD TO REPLACE BOTH FRONT AND REAR BRAKES.*AK
WHILE STEPPING ON BRAKES AND/OR ACCELERATING, CONSUMER HEARS A GRINDING NOISE. IT'S THE REAR BRAKE ROTORS. *AK
CONSUMER WAS PULLING OUT AT 30-35MPH AND STEERED TO THE RIGHT. TIRES WENT INTO A DITCH OFF THE ROAD & VEHICLE FLIPPED 2 TIMES, ENDING ON RIGHT SIDE UP, PERPENDICULAR TO THE ROAD. CONSUMER WOULD BE CALLING THE MANUFACTURER. *AK
FRONT DIFFERENTIAL WENT OUT AFTER PUTTING NEW TIRES ON FRONT. REPAIRED & WENT 200 MILES & FAILED AGAIN. JEEP STATES THAT SINCE VEHICLE IS ALL WHEEL DRIVE, A 1/2 INCH DIFFERENCE IN CIRCUMFERENCE BETWEEN TIRES WILL CAUSE DRIVE TRAIN FAILURE--HAVE NOT SEEN ANYTHING WRITTEN CONCERNING SUCH CLOSE TOLERANCES--COULD HAVE LOCKED UP AND CAUSED MAJOR ACCIDENT. *AK
INTERMITTENTLY, FOR THE LAST TWO YEARS, OWNER WOULD EXPERIENCE ALL TYPES OF ELECTRICAL PROBLEMS, SUCH AS, INSTRUMENT PANEL LIGHTS AND DOME LIGHTS GOING OUT. WHEN VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A TIRE RECALL, WIRING HARNESS ON THE REAR LEFT DOOR WAS FOUND BROKEN. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
BEARINGS IN THE STEERING COLUMN MALFUNCTIONED, CAUSING A CLICKING NOISE WHEN THE WHEEL WAS TURNED. DEALER HAS INSPECTED THE VEHICLE. *AK
WHILE DRIVING REAR DOOR FLEW OPEN. DOOR WAS STUCK/CLOSED. LATCH HAD BEEN REPLACED 3 TIMES BECAUSE OF RUSTING. DESIGN OF THE LATCH ALLOWED WATER TO JUST SIT. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
CONSUMER'S POWER SEAT TOTATLLY DISCONNECTED FROM THE FLOOR. DEALER HAS REPLACED 47 PARTS IN THE ELECTRICAL PART OF THE JEEP. CONSUMER HAS ALSO BEEN INJURED BECAUSE OF THIS. *AK
EXITED OFF FREEWAY, SLOWED DOWN TO MERGE INTO TRAFFIC. WENT OVER A MANHOLE COVER (NOT A BIG BUMP, NORMAL MANHOLE COVER) HEARD NOISE LIKE THE TIRES PICKED UP A STONE. DROVE 1/2 BLOCK AND HEARD A RUBBING NOISE, DECIDED TO TAKE VEHICLE TO DEALER SINCE IT WAS ONLY A COUPLE OF BLOCKS AWAY. DEALER SAID THAT THE BOLTS ON THE RIGHT SIDE MOTOR MOUNTS SHEARED OFF AND MOTOR WAS HANGING. DEALER SAID THAT THIS IS NOT COVERED BY MFG AND THAT IT WAS CONSIDERED NORMAL WEAR. I FEEL THIS IS A SAFETY PROBLEM, I HAVE NEVER HAD A MOTOR MOUNT BREAK AND LEAVE AN ENGINE HANGING, I HAVE NEVER HAD A MOTOR MOUNT BREAK AT 47,000 MILES. VEHICLE HAS NEVER BEEN TAKEN OFF ROAD, HAS NEVER BEEN DRIVEN ON GRAVEL - IT IS A VERY PAMPERED JEEP! IS THERE ANY RECALL OR SAFETY REGULATIONS ON SOMETHING LIKE THIS? *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →