Page 13 of 18 · complaints 601–650 of 893

1996 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Tires
Filed Aug 16, 2000PR

CRACKING AND SEPERATION IS BEGINING ON THREE TIRES WITH DOT VN, FOUTH TIRE FAILED LAST YEAR. INSPECTED BY FIRESTONE, THEY WOULD NOT PROVIDE ME WITH A DETERMINATION AS TO HOW SAFE THE TIRES WERE. THEY INFORMED THEY WERE OVER INFLATED, 30PSI. ALL I CAN GET FROM FIRESTONE IS THE RUN AROUND.( DOT NUMBER: VN TIRE SIZE: P235/75R15 )

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 16, 2000OH

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT. *MJS

Vehicle Speed Control
Filed Aug 15, 2000IL

WHEN PRESSING ON ACCELERATOR TO PASS ANOTHER CAR CONSUMERS VEHICLE WILL START JERKING AND SLOWING DOWN. ONCE, ANOTHER CAR WAS COMING ON THE OPPOSITE SIDE, AND CONSUMER CAME CLOSE TO HAVING A COLLISION. LAST YEAR, WHENEVER USING CRUISE CONTROL, AIR CONDITIONER WOULD SHUT OFF. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE SENSOR KIT THROTTLE POSITION, BUT JERKING STILL EXISTS. CONSUMER FEELS THIS IS VERY UNSAFE. *AK

Steering › Hydraulic Power Assist › Pump
Filed Aug 11, 2000TX

AT A STOP LIGHT THE ALUMINUM POWER STEERING PUMP BRACKET WHICH CONNECTS THE PUMP TO THE ENGINE BLOCK BROKE COMPLETELY IN HALF. THE PUMP STARTED TO BOUNCE AROUND UNDER THE HOOD WHILE THE BELT WRAPED ITSELF AROUND THE FAN. HAD I BEEN ON THE FREEWAY I WOU

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 10, 2000VT

DEFECTIVE REAR BRAKE ROTORS CORRODED. THERE WAS RECALL FOR FRONT ROTORS, AND THIS VEHICLE WAS INCLUDED FOR THAT RECALL. BUT, THE PROBLEM ALSO EXISTED IN THE REAR ROTORS, BUT THEY WERE NOT INCLUDED IN RECALL. PLEASE PROVIDE FURTHER INFORMATION. *AK

Steering › Hydraulic Power Assist System
Filed Aug 9, 2000PA

THIS PITMAN ARM ASSEMBLY FAILED AT LOW MILEAGE. CONSULTATION WITH MECHANICS INDICATED THIS AS VERY UNUSUAL AND COULD POSE A SERIOUS SAFETY HAZARD IF LEFT UNATTENDED.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 7, 2000WA

A CRACK IN EXHAUST MANIFOLD CAUSED EXHAUST TO LEAK IN TO THE VEHICLE. DEALER COULD NOTT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Tires › Tread/Belt
Filed Aug 7, 2000FL

TREAD SEPARATED WHILE DRIVING ON INTERSTATE. TIRE HELD AIR PRESSURE. WIFE (LORI) WAS ABLE TO CONTROL VEHICLE AND PULL OVER SAFELY. BLACKWALL WAS FACING OUT( DOT NUMBER: W2HL 1PY TIRE SIZE: P235/75R15 )

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Aug 7, 2000IL

FRACTURING OF DEFECTIVE POWER STEERING BRACKET LEAD TO SUDDEN AND COMPLETE LOSS OF POWER ASSIST; SERPENTINE DRIVE BELT ALSO SLIPPED OFF OF PULLEYS, RENDERING GENERATOR, WATER PUMP, AND OTHER MECHANICAL DEVICES INOPERABLE.

Steering › Hydraulic Power Assist System
Filed Aug 7, 2000NC

COST FOR ME TO REPLACE IS $760. DO NOT UNDERSTAND THIS COMPONENT FAILING WITH THIS LOW MILEAGE. DEALER HAS THIS PART ON NATIONAL BACKORDER. WAS INFORMED BY DEALER THAT THERE IS OVER 100 OF THESE UNITS ON BACKORDER. IT WOULD SEEM THERE IS A PROBLEM WITH THIS PART IF THERE IS SUCH A HIGH BACKORDER AMOUNT. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK

Suspension › Front
Filed Aug 1, 2000MI

VEHICLE EXPERIENCED PROBLEMS WITH PULLING WHICH CAUSED THE TIRES TO WEAR PREMATURELY. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 31, 2000IL

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) ON SEVERAL OCCASIONS PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jul 29, 2000CT

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 27, 2000MA

REAR BRAKE ROTORS HAVE CRACKED AND CORRODED TO THE POINT WHERE DEALER CANNOT MACHINE THEM DOWN. ROTORS HAD TO BE REPLACED. *AK FRONT ROTORS WERE REPLACED UNDER RECALL 879. *YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 27, 2000PA

WHEN BRAKES ARE APPLIED ON UNEVEN SURFACES THEY WILL NOT WORK PROPERLY. A TECHNICIAN TOLD CONSUMER THAT IT IS A REGULAR SITUATION. *AK *ML

Suspension › Front › Springs › Leaf Spring Assembly
Filed Jul 27, 2000PA

STEEL LEAF SPRINGS ON BOTH SIDES OF THE VEHICLE STARTED BREAKING. *MJS

Equipment › Appliance › Air Conditioner
Filed Jul 24, 2000FL

A/C DRAIN CLOGGED UP, SOAKING CARPET AND ALL INTERIOR OF VEHICLE.SMELL TERRIBLE. DEALER FIXED 2 PREVIOUS TIMES BUT NOW SAYS OUT OF WARRANTY. *AK

Power Train › Automatic Transmission
Filed Jul 23, 2000NC

TRANSMISSION HAD TO BE REBUILT DUE TO INTERNAL FAILURE. VEHICLE WOULD NOT SHIFT CAUSING HAZARD WHILE DRIVING. TECHNICIAN INDICATED THAT TRANSMISSION WAS AUTOMOBILT UNIT AND NOT SUITABLE FOR USE IN SUV FOR TOWING AS INDICATED BY THE MANUFACTURER IN THE OPERATING INSTRUCTIONS. NOT COVERED UNDER WARRANTY. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 19, 2000MI

BRAKE SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE. *AK

Steering
Filed Jul 18, 2000CA

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE HAD FATIGUE FAILURE ON THE STEERING DRIVE PULLEY, RESULTING IN LOSS OF STEERING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 18, 2000MA

FRONT BRAKE ROTOR PROBLEM WAS COVERED BY DAIMLER RECALL 879. SEEMS THAT REAR BRAKE ROTORS SHOULD HAVE BEEN COVERED, TOO, SINCE THEY NEEDED TO BE REPLACED FOR THE SAME REASON OF CORROSION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 17, 2000NY

FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE (00V-136). YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 17, 2000PA

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 17, 2000WI

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (00V-136) PRIOR TO RECALL NOTIFICATION, OWNER REQUESTING REIMBURSEMENT. *MJS

Power Train › Axle Assembly
Filed Jul 11, 2000NY

WHILE DRIVING ON A HIGHWAY REAR WHEELS LOCKED. VEHICLE WAS TOWED TO A DEALER AND TECHNICIAN SAID THAT REAR AXLE HAD BURNED OUT AND NEED TO BE REBUILT.*AK

Steering › Hydraulic Power Assist › Pump
Filed Jul 11, 2000OK

WHILE DRIVING DOWN A RESIDENTIAL STREET POWER STEERING SUDDENLY DID NOT RESPOND. AFTER LOOKING UNDER THE HOOD I NOTICED THE POWER STEERING PUMP WAS DETACHED FROM THE MOTOR MOUNTING. THIS BRACKET HAD SEPARATED IN THREE PLACES. I TOOK THIS PART TO THE DEALER AND WAS TOLD THAT THEY NEW THIS WAS A DEFECTIVE PART AND THEY HAD ALREADY IMPROVED THESE WITH A NEW BRACKET BUT IT WAS NOT THEIR RESPONSIBILITY TO REPLACE THEM. IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEED ON A CURVE THIS MAY NOT HAVE BEEN A PLEASANT ENDING AS TOTAL STEERING LOSS WAS EXPERIENCED.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 11, 2000WV

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Driveline › Driveshaft
Filed Jul 10, 2000CO

VEHICLE VIBRATION AND LOAD ROARING NOISE REPORTED 3 TIMES TO DEALERSHIP. DRIVESHAFT WAS ORDERED BUT THE PARTS WERE ON BACK-ORDER. WE WERE TOLD THE VEHICLE WAS SAFE TO DRIVE, BUT THE DRIVESHAFT VIBRATION CAUSED THE TRANSFER CASE TO BLOW APART ON THE INTERSTATE AT 70MPH. THIS NEARLY CASED THE VEHICLE TO GO OUT OF CONTROL. DEALERSHIP THEN SAID THE FAILURE WAS DUE TO VEHICLE ABUSE, BUT WE HAD AN INDEPENDENT MECHANIC AND OUR AUTO INSUANCE CLAIMS ADJUSTER CERTIFY THAT THE TRANSFER CASE FAILURE WAS DUE TO THE EXCESSIVE VIBRATION OF THE DRIVE SHAFT. THE BOTTOM LINE: DEALERSHIP KNEW WE WERE DRIVING AN UN-SAFE VEHICLE AND TRIED TO COVER THEIR ERROR BY ACCUSING THE CUSTOMER OF VEHICLE ABUSE. *AK

Power Train › Axle Assembly
Filed Jul 9, 2000NC

THE FRONT AND REAR AXLES BROKE, VEHICLE IS ALSO LOCKED IN 4 WHEEL DRIVE. NLM

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Jul 9, 2000UT

WHEN SHIFTING TRANSMISSION FROM PARK TO REVERSE, THE TRANSFER CASE SLIPS OUT FROM 4-LOW TO NEUTRAL. *AK

Steering › Gear Box (other Than Rack and Pinion)
Filed Jul 6, 2000MA

DEFECTIVE STEERING BOX HAVE BEEN REPLACED TWICE WITHIN 1 MONTH WHICH IS CAUSING FAILURE OF SWAY BAR.PLEASE PROVIDE FURTHER INFORMATION.*AK

Power Train › Driveline › Differential Unit
Filed Jul 6, 2000NY

I WANT TO KNOW IF THE TIME I USED THE TEMPORARY SPARE, IN THE REAR OF THE CAR FOR A FLAT TIRE, HAD ANYTHING TO DO WITH THE REAR DIFFERENTIAL BREAKING. I RODE ON THE TEMPORARY SPARE FOR APPROXIMATLEY 150 MILES AND THE REAR DIFFERENTIAL BROKE DOWN APPROXIMATELY 10 MONTHS LATER.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 6, 2000GA

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT. (00V-136) *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 6, 2000IA

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT (994-340). *MJS

Power Train › Automatic Transmission
Filed Jun 28, 2000CA

TRANSMISSION KEEPS SLIPPING OUT OF GEAR INTO LOWER GEAR, CAUSING VEHICLE TO SLOWDOWN UNEXPECTEDLY. CONSUMER MUST PULL OVER AND CHANGE GEAR. DEALER CANNOT DUPLICATE THE DEFECT. *AK *ML

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 28, 2000UT

REAR BRAKE ROTORS ARE SEVERLEY CORRODED, CAUSING MAJOR GROVES ON THE INSIDE AND OUTSIDE OF THE ROTORS. PLEASE GIVE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 26, 2000WI

REAR BRAKE ROTORS HAVE PREMATURELY CORRODED, CAUSE UNKNOWN. RECALL ISSUED FOR FRONT CORRODED ROTORS. BACK BRAKES AND ROTORS ALSO CHECKED AND THEY WERE ALSO FOUND TO BE CORRODED. REPLACED AT OWNER'S COST. *AK *ML

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 26, 2000MA

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO NOTIFICATION , ROTORS WERE REPLACED, OWNER REQUESTING REIMBURSEMENT. (00V-136) *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 26, 2000CT

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT (00V-136). *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 23, 2000NJ

VEHICLE EXPERIENCED RECALL COMPONENT FAILURE PRIOR TO RECALL NOTIFICATION, AT TIME OF INCIDENT ROTORS WERE PITTED AND FULL OF HOLES, OWNER REQUESTING REIMBURSEMENT. (00V-136) 8MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 22, 2000PA

RECALL # 00V136000 DAIMLERCHRYSLER/FRONT BRAKE ROTORS; DEALER HAD NO PARTS TO CORRECT RECALL CAMPAIGN. CONSUMER WAS TOLD THAT PART(S) WERE ON NATIONAL BACK ORDER. CONSUMER WAS ALSO TOLD THAT THEIR CUSTOMERS WOULD BE SERVICED FIRST. PLEASE PROVIDE ANY FURHTER INFORMATION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 22, 2000MD

THIS PARTICULAR VEHICLE WAS A PART OF MANUFACTURER'S RECALL 10578. HOWEVER, BOTH BACK SIDE ROTORS HAS EXPERIENCED THE SAME PROBLEMS. CONSUMER HAD TO REPLACE BOTH FRONT AND REAR BRAKES.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 21, 2000IN

WHILE STEPPING ON BRAKES AND/OR ACCELERATING, CONSUMER HEARS A GRINDING NOISE. IT'S THE REAR BRAKE ROTORS. *AK

SuspensionCrash
Filed Jun 21, 2000IN

CONSUMER WAS PULLING OUT AT 30-35MPH AND STEERED TO THE RIGHT. TIRES WENT INTO A DITCH OFF THE ROAD & VEHICLE FLIPPED 2 TIMES, ENDING ON RIGHT SIDE UP, PERPENDICULAR TO THE ROAD. CONSUMER WOULD BE CALLING THE MANUFACTURER. *AK

Power Train › Driveline › Differential Unit
Filed Jun 21, 2000WV

FRONT DIFFERENTIAL WENT OUT AFTER PUTTING NEW TIRES ON FRONT. REPAIRED & WENT 200 MILES & FAILED AGAIN. JEEP STATES THAT SINCE VEHICLE IS ALL WHEEL DRIVE, A 1/2 INCH DIFFERENCE IN CIRCUMFERENCE BETWEEN TIRES WILL CAUSE DRIVE TRAIN FAILURE--HAVE NOT SEEN ANYTHING WRITTEN CONCERNING SUCH CLOSE TOLERANCES--COULD HAVE LOCKED UP AND CAUSED MAJOR ACCIDENT. *AK

Electrical System › Wiring › Rear Compartment/Trunk
Filed Jun 20, 2000AZ

INTERMITTENTLY, FOR THE LAST TWO YEARS, OWNER WOULD EXPERIENCE ALL TYPES OF ELECTRICAL PROBLEMS, SUCH AS, INSTRUMENT PANEL LIGHTS AND DOME LIGHTS GOING OUT. WHEN VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A TIRE RECALL, WIRING HARNESS ON THE REAR LEFT DOOR WAS FOUND BROKEN. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Steering › Steering Wheel/Handle Bar
Filed Jun 20, 2000IL

BEARINGS IN THE STEERING COLUMN MALFUNCTIONED, CAUSING A CLICKING NOISE WHEN THE WHEEL WAS TURNED. DEALER HAS INSPECTED THE VEHICLE. *AK

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Jun 19, 2000OH

WHILE DRIVING REAR DOOR FLEW OPEN. DOOR WAS STUCK/CLOSED. LATCH HAD BEEN REPLACED 3 TIMES BECAUSE OF RUSTING. DESIGN OF THE LATCH ALLOWED WATER TO JUST SIT. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Seats › Front Assembly › Power Adjust1 injured
Filed Jun 19, 2000TN

CONSUMER'S POWER SEAT TOTATLLY DISCONNECTED FROM THE FLOOR. DEALER HAS REPLACED 47 PARTS IN THE ELECTRICAL PART OF THE JEEP. CONSUMER HAS ALSO BEEN INJURED BECAUSE OF THIS. *AK

Engine and Engine Cooling › Engine
Filed Jun 1, 2000IA

EXITED OFF FREEWAY, SLOWED DOWN TO MERGE INTO TRAFFIC. WENT OVER A MANHOLE COVER (NOT A BIG BUMP, NORMAL MANHOLE COVER) HEARD NOISE LIKE THE TIRES PICKED UP A STONE. DROVE 1/2 BLOCK AND HEARD A RUBBING NOISE, DECIDED TO TAKE VEHICLE TO DEALER SINCE IT WAS ONLY A COUPLE OF BLOCKS AWAY. DEALER SAID THAT THE BOLTS ON THE RIGHT SIDE MOTOR MOUNTS SHEARED OFF AND MOTOR WAS HANGING. DEALER SAID THAT THIS IS NOT COVERED BY MFG AND THAT IT WAS CONSIDERED NORMAL WEAR. I FEEL THIS IS A SAFETY PROBLEM, I HAVE NEVER HAD A MOTOR MOUNT BREAK AND LEAVE AN ENGINE HANGING, I HAVE NEVER HAD A MOTOR MOUNT BREAK AT 47,000 MILES. VEHICLE HAS NEVER BEEN TAKEN OFF ROAD, HAS NEVER BEEN DRIVEN ON GRAVEL - IT IS A VERY PAMPERED JEEP! IS THERE ANY RECALL OR SAFETY REGULATIONS ON SOMETHING LIKE THIS? *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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