Page 8 of 12 · complaints 351–400 of 588

1994 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed May 18, 1999NY

EXHAUST MANIFOLD ,WHEN DRIVING, LOST COMPRESSION IN MOTOR. DEALER CONTACTED, AND STATED ENGINE MANIFOLD WAS CRACKED, STRESS RELATED, AND DID NOT MAKE A PROPER SEAL. THEREFORE, LOST COMPRESSION. REPAIRW ORK DONE AT OWNER'S EXPENSE. *AK

Engine and Engine Cooling › Engine
Filed May 11, 1999CA

VEHICLE HAS BEEN AT THE DEALER 32 TIMES FOR A NUMBER OF PROBLEMS. THE DEALER HAS REPLACED MOTOR MOUNTS/TIE RODS/WATER PUMP AND BRAKES. MANUFACTURER HAS BEEN NOTIFIED. *AK

Electrical System › Wiring › Interior/Under Dash
Filed May 10, 1999CA

WIRING HARNESS THAT RUNS BETWEEN THE CAR BODY AND DRIVER'S DOOR FAILED RESULTING IN THE INABILITY TO ACTIVATE POWER WINDOWS AND DOORS, HARNESS HAD BROKEN WIRES. MJS

Tires › Temporary/Emergency Spare Tire
Filed May 3, 1999IN

SPARE TIRE SIZE WAS THE INCORRECT SIZE. WHEN THE SPARE TIRE WA USED IT CAUSED DAMAGE TO THE FRON END OF THE VEHICLE. THE DEALAER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK

Steering › Steering Wheel/Handle Bar
Filed Apr 30, 1999MD

WHILE DRIVING OVER 25 MPH VEHICLE SHAKES VERY BADLY DUE TO THE DAMPERIN THE STEERING COLUMN LOSING ALL OF THE HYDRAULIC FLUID. VEHICLE ALMOST WENT OUT OF CONTROL, BARLEY ABLE TO MAKE IT TO THE SIDE OF THE ROAD. DEALER HAS BEEN CONTACTED. *AK

Power Train › Automatic Transmission
Filed Apr 23, 1999MA

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Power Train › Automatic Transmission
Filed Apr 21, 1999CT

MY RESEARCH ON THIS ISSUE SHOWS A RATHER ALARMING RATE OF TRANSMISSION FAILURES ON 1993-1995 JEEP GRAND CHEROKEES. CHRYSLER WITHOUT ANY FIGHT AGREED TO PAY HALF THE COST OF REPAIR. I BELIEVE THEY HAVE BEEN DOING THIS WITH OWNERS WHO CALL THEM TO REPORT THE PROBLEM, IN AN ATTEMPT TO KEEP DEBATE QUIET ABOUT POTENTIAL FOR A RECALL. THE FAILED TRANSMISSION COMPONENT WAS UNAVAILABLE FOR REPLACEMENT FOR 6 MONTHS DUE TO "NATIONAL BACK ORDER". BOTH THE DEALER AND THE TRANSMISSION SHOP WHO PERFORMED THE WORK, INDICATED "...WE SEE MORE OF THESE THAN WE SHOULD."

Power Train › Automatic Transmission
Filed Apr 21, 1999IL

TRANSMISSION HAD NO WARNING SIGNS OF FAILURE, FLUID LEVEL AND CONDITION WERE BOTH O.K. TRANSMISSION WOULD SLIP IN FIRST GEAR, DEALER REBUILT TRANSMISSION AND REPLACED OVERDRIVE UNIT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Apr 21, 1999VA

BRAKE CALIPER FAILURE WAS EXPRESSLEY WARRANTED UNDER CHRYSLER'S BUMPER TO BUMPER POLICY, YET SERVICE THREATENED THAT IF I CONTINUED COMPLAINING POLICE WOULD BE CALLED AND I WAS CHARGED $75.00 FOR THE 'SYSTEM' TEST. ASE CERTIFIED MECHANIC INDICATED TO ME THAT LEFT FRONT CALIPER HAD FAILED TO RELEASE, THUS WARPING THE BRAKE DISC. THIS VERY MECHANIC TOLD ME TO GO BACK TO THE DEALER AND GET IT REPAIRED FOR FREE. BUT PASSPORT CHRYSLER DENIED ANY MALFUNCTION, AND POINTED TO DRIVER NEGLIGENCE AS THE REASON FOR THE "STUCK" CALIPER. TRANSMISSION FAILURE OCCURRED AFTER WARRANTY, AND EVEN THOUGH TSB'S WERE ABUNDANT REGARDING DEFECTIVELY DESIGNED TRANSMISSIONS, AGAIN I WAS NOT EVEN OFFERED ANY ASSISTANCE TO REPAIR THE DEFUNCT TRANSMISSION. GEE, I GUESS I'LL BUY A CAR THERE AGAIN. *AK

Vehicle Speed Control
Filed Apr 16, 1999CA

VEHICLE EXPERIENCED SUDDEN ACCELERATION RESULTING IN LOSS OF CONTROL AND THE VEHICLE HITTING A STOP SIGN.

Vehicle Speed ControlCrash1 injured
Filed Apr 9, 1999OH

THIS CAR ACCELERATED ON ITS OWN THE SECOND I PUT IT IN "DRIVE".I DID NOT TOUCH THE GAS.THE CAR THEN ACCELERATED UP TO 60MPH AS IT WENT AIRBORNE OVER A HILL , AND HIT A TREE. I WAS VERY SERIOUSLY INJURED FROM THIS ACCIDENT, AND HAVE A PERMANENT INJURY FROM IT. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Apr 1, 1999NJ

I AM HAVING MY TRANSFER CASE REPLACED FOR THE SECOND TIME ON A 1994 JEEP GRAND CHEROKEE. MY JEEP HAS BEEN SITTING AT THE CHRYSLER DEALER FOR ALMOST THREE WEEKS BECAUSE THE PART IS ON "NATIONAL BACKORDER!" DOESN'T THAT TELL YOU SOMETHING RIGHT THERE!! I ALSO ALMOST GOT HIT BECAUSE THE CAR WOULD NOT TURN OR EVEN MOVE! I COULD NOT DRIVE UP A MULTI LEVEL PARKING DECK BECAUSE THE TURN WAS TOO TIGHT! NONE OF THIS SEEMS TO BE A CONCERN OF DAIMLERCHRYSLER! CHRYSLER HAS AGREED TO REPLAE THE DEFECTIVE PART AGAIN, BUT THEY WANT ME TO PAY A DEDUCTABLE OF $400. WHAT ABOUT MY EXPENSE OF A RENTAL CAR. WHAT ABOUT MY INCONVEINIENCE, WHAT ABOUT MY ALMOST BEING HIT BECAUSE THE CAR WOULD NOT TURN! I AM NOT THE ONLY JEEP OWNER THAT HAS HAD THIS PROBLEM. EACH TIME I GET THE OPPORTUNITY TO ASK AN OWNER, IT SEEMS THAT THEY TOO HAVE HAD THIS PROBLEM. ONE FELLOW WENT AS FAR AS CONTACTING A LAWYER. WHAT FURTHER ACTIONS CAN I TAKE- ALL I WANT IS A NEW TRANSFER CASE THAT WILL NOT "GO BAD" AGAIN AND NOT TO PAY ANYTHING FOR IT! I DO ONLY HIGHWAY DRIVING. *AK

Suspension
Filed Mar 31, 1999CA

VEHICLE HAS BEEN INTO THE REPAIR SHOP TWICE FOR VIBRATION. WHEN DRIVING AT 35 MPH, THE STEERING WHEEL WAS VIBRATING. ALS0, PASSENGER'S SIDE SEAT BELT WON'T ROLL UP, IT JUST STAYS OUT. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 30, 1999FL

OUTRAGEOUS BILL FOR REPAIRS, NOT COVERED UNDER EXTENDED WARRANTY, BRAKES BROKE DOWN FOR NO OBVIOUS REASON, MULTIPLE SIMILAR INCIDENTS REPORTED TO NHTSA INVOLVING SIMILAR MAKE AND MODEL FROM OTHERS ACCORDING TO YOUR RECORDS IN YOUR WWW PAGE.

Vehicle Speed Control
Filed Mar 29, 1999NH

WHEN SHIFTING FROM REVERSE TO DRIVE THE VEHICLE WILL LUNGE FORWARD AND WILL ONLY STOP WHEN YOU PRESS ON THE BRAKES SO HARD AS TO STALL ENGINE. IT SEEM THAT THE VEHICLE "DROPS THE CLUTCH" INTO 2ND GEAR WHEN THIS HAPPENS. DEALER NOT ABLE TO DUPLICATE PROBLEM. CHRYSLER REFERS CONSUMER TO DEALER. HAS HAPPENED TO CUNSUMER MANY TIMES, BUT CONSUMER HAS NOT PURSUED ISSUE FURTHER WITH DEALER AS THEY CHARGE FOR EACH EVALUATION/COMPLAINT. CONSUMER IS AFRAID THAT AN ACCIDENT WILL OCCUR IF THIS CONTINUES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 29, 1999CT

BOTH FRONT ROTORS FAILED, HUB SEPARATED FROM ROTORS ON LEFT AND RIGHT SIDES. *AK

Vehicle Speed ControlCrash
Filed Mar 23, 1999NH

VEHICLE SUDDENLY ACCELERATED AND WAS UNABLE TO STOP BY APPLYING THE BRAKES, EVENTUALY CAUSING THE CONSUMER TO HAVE A REAR END ACCIDENT. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALER HAS NOT BEEN CONTACTED. *AK

Electrical System › Ignition
Filed Mar 6, 1999WA

VEHICLE STALLS AT ANY SPEEDS ALSO STALLS WHEN STOP. VEHICLE WILL START UP RIGHT AWAY AND IF IT STALLS AT HIGH SPEED SOMETIMES IT WILL RETURN TO RUN.

Vehicle Speed Control
Filed Mar 4, 1999MD

WHILE DRIVING IN THE PARKING LOT VEHICLE SUDDENLY ACCELERATED. DRIVER HAD THE FOOT ON THE BRAKE, BUT VEHICLE KEPT GOING. HATO TURN OFF THE IGNITION, AND USE EMERGENCY PARKING BRAKE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 27, 1999PA

CRACK WAS FOUND ON EXHAUST MANIFOLD DURING ANNUAL SAFETY INSPECTION. THIS REQUIRED REPLACEMENT DUE TO HAZARD OF EXHAUST GAS LEAKAGE. DEALER AND CHRYSLER CORP. REP. ACKNOWLEDGED THAT THESE CRACKS ARE OCCURING. CUSTOMER SERVICE REP. INDICATED THAT CRACKS ARE OCCURING ON VEHICLES USED FOR TOWING OR OFF-ROAD USE. MY VEHICLE WAS NEVER USED FOR TOWING OR OFF-ROAD USE. THE CRACK OCCURS ABOVE THE WELD NEAR THE CONNECTION TO THE EXHAUST PIPE. THIS IS A STRESS FRACTURE DUE TO FLEXING OF THE EXHAUST SYSTEM AND EXTREME HEAT ACCORDING TO CHRYSLER.

Wheels › Rim
Filed Jan 28, 1999IN

WHILE DRIVING VEHICLE AT 65MPH FRONT LEFT WHEEL RIM DISINTEGRATED, CAUSING THE VEHICLE TO GO INTO A SPIN ON THE HIGHWAY. DEALER HAS BEEN CONTACTED. *AK

Engine and Engine Cooling › Cooling SystemCrash1 injured
Filed Jan 27, 1999CA

THE AIR CONDITIONER AND HORNS WENT OUT IMMEDIATELY. THEY CAN'T SEEM TO FIND OUT WHAT THE PROBLEM IS WITH THE AIR CONDITIONER. I WAS TOLD "O"-RINGS, GOT NEW ONES PUT ON. THEN IT WORKED WELL FOR 3 OR 4 DAYS. THEN IT STARTED NOT PUTTING OUT COLD AIR AGAIN. STILL NOT FIXED. THEY CONTINUE ADDING THAT NEW STUFF. THEY PUT IN, I FORGOT WHAT IT'S CALLED. THE HORNS I USED 3 DAYS A WEEK PRIOR. AS I PICKED UP MY NIECE TO TAKE HER TO SCHOOL. THEN, ON TOP OF IT ALL, THE ALTERNATOR AND WATER PUMP WENT OUT HAD TO REPLACE THEM. THE BATTERY DIED TO, 11 MONTHS OLD, REPLACED. I FEEL THIS WAS ALL DUE TO THE CAR ACCIDENT. ACCORDING TO MOST MECHANICS, IT'S NORMAL WEAR. *AK

Power Train › Manual Transmission
Filed Jan 27, 1999MA

TRANSMISSION FAILED PREMTURELY AT 62,000 MILES.

Vehicle Speed ControlCrash
Filed Jan 20, 1999NC

CONSUMER'S WIFE GOT INTO VEHICLE AND CRANCKED IT UP. WHEN PLACED IN GEAR THE VEHICLE JUST TOOK OFF AND ACCELERATED UP TO ABOUT 35MPH ON ITS OWN. TO STOP VEHICLE CONSUMER RAN INTO A TREE AND TOTALED THE VEHICLE. DEALER HAS BEEN CONTACTED. *AK

Air Bags › FrontalCrash
Filed Dec 28, 1998NY

WHILE DRIVING AT 50 MPH REAR ENDED ANOTHER VEHICLE, AND DRIVER'S SIDE AIR BAG DIDN'T DEPLOY, CAUSING THE OTHER VEHICLE TO BE TURNED AROUND. AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 28, 1998TX

WHEN CONSUMER STEPPED ON THE BRAKES, THE BRAKE LIGHT STAYED ON FOR WHILE THEN WENT OFF. THAT HAD HAPPEND A FEW TIMES BEFORE. DEALER HAD BEEN CONTACTED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 9, 1998TX

INTERMITTENTLY THE DEFECTTIVE BRAKING SYSTEM MALFUNCTIONED, CAUSING THE BRAKE PEDAL TO GO THE FLOOR, AND EXTENDED STOPPING DISTANCE, WHICH ALMOST CAUSED AN ACCIDENT. DEALER CANNOT DETERMINE PROBLEM. *AK

Power Train › Automatic Transmission
Filed Dec 7, 1998OR

WHILE AT IDLE, WITH VEHICLE IN DRIVE, TRANSMISION SEEMS TO INGAGE ATTEMPTING TO MOVE VEHICLE FOREWARD. SO FAR INCREASED FOOT PRESSURE ON BRAKE HAS KEPT VEHICLE FROM MOVING MORE THAN A FEW INCHES AND HAS KEPT OUT OF PERPENDICULAR FLOW OF TRAFFIC.

Engine and Engine Cooling › Engine › GasolineFire
Filed Nov 25, 1998UT

VEHICLE EXPERIENCED ENGINE FIRE.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Nov 23, 1998AZ

WHILE DRIVING AT 70MPH THE ELECTRONIC TRANSMISSION SHIFTER CAUSED THE VEHICLE TO DROP OUT OF OVERDRIVE, CAUSING THE VEHICLE TO JERK INTO A LOWER GEAR VERY HARD. CONSUMER SAYS IT WAS LIKE SLAMMING THE BRAKES VERY HARD. DEALER HAS BEEN CONTACTED. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Nov 18, 1998MI

DEFECTIVE REMOTE CONTROL IN REARVIEW MIRRORS ON BOTH SIDES IS CAUSING THE MIRRORS TO MOVE, WILL NOT STAY IN A STILL POSITION. THIS COULD RESULT IN AN ACCIDENT. *AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Nov 17, 1998UT

WHILE DRIVING A FIRE STARTED IN THE ENGINE COMPARTMENT. NO ONE HAS INSPECTED THE VEHICLE AS TO WHY TO VEHICLE CAUGHT ON FIRE. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION. *AK

Air BagsCrash
Filed Nov 11, 1998CA

I AM WONDERING IF MY AIR BAG WOULD DEPLOY IF I WAS PARKED ASND HIT FROM THE REAR AT SPEED OF 30 MILES/HOUR. CONCERN ABOUT AIR BAG SAFETY (OTHER THAN SHORT PERSON). ADDED ON 09-07-1999. *AK

Power Train › Automatic Transmission
Filed Nov 5, 1998PA

`WHILE DRIVING THE AUTOMATIC TRANSMISSION MALFUNCTIONED, CAUSING THE VEHICLE TO STOP SUDDENLY, ALMOST CAUSING AN ACCIDENT. HAD TO BE TOWED, AND MECHANIC STATED NEEDS TO REPLACE THE TRANSMISSION. PLEASE PROVIDE FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 5, 1998NY

ENGINE FAILED WHILE DRIVING.

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 3, 1998IA

MOTOR KNOCKS--DEALER CONTACTED, STATED JEEP ISSUED A MEMO CONCERNING THIS PROBLEM, DEALER UNWILLING TO RESOLVE ISSUE.

Air Bags › FrontalCrash
Filed Oct 14, 1998MI

WHILE DRIVING APPROXIMATELY 30 TO 40 MPH CONSUMER HIT ANOTHER VEHICLE HEAD-ON AT APPROXIMATELY 20 TO 25 MPH, AND THE AIR BAG DID NOT DEPLOY. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 13, 1998NY

THE FRONT DISC ROTORS HAVE EXPERIENCED SEVERE CORROSION, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Steering › Gear Box › Shaft Sector
Filed Oct 9, 1998CA

CAME OUT FROM THE PARKING LOT. AND THE STEERING POWER SHAFT SECTOR BROKE. BE ADVISED THAT THE CONSUMER HAS HIS CAR AT HIS MECHANIC, AND ALSO THE MECHANIC IS CHARGING HIM $1000.00 FOR THE WORK. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 17, 1998NJ

CONSUMER EXPERIENCING PROBLEM WITH VEHICLE SHUTTING OFF DUE TO GAS TANK PLASTIC MATERIALS CAUSING DISSOLVED FUMES TO ENTER GAS PUMP. THIS CONDITION CAUSES PUMP FAILURE AND LACK OF GAS TO CONTINUE TO ENGINE. DEALER / MANUFACTURER NOTIFIED. *AK

Engine and Engine Cooling › Engine
Filed Aug 13, 1998MI

VEHICLE WILL START TO STALL AND SOMETIMES DIE OUT WITHOUT NOTIFICATION. WOULD TAKE 20 MINUTES TO 1 HOUR BEFORE STARTING BACK UP, DEALER CANNOT DUPLICATE THE PROBLEM. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 6, 1998NJ

WHEN HIS WIFE WAS DRIVING VEHICLE OUT OF A RED LIGHT THE BRAKE ROTORS BROKE ON THE DRIVER'S SIDE AND THE PASSENGER'S SIDE ROTORS ALSO CRACKED. DEALER WAS CONTACTED. *AK

Wheels
Filed Jul 23, 1998NJ

VISCOUS DISC COUPLER BINDS CAUSING THE FRONT WHEELS NOT TO FLOAT FREELY WHEN MAKING TURNS. THE FRONT WHEELS HOP OR SKIP WHEN A TURN.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 20, 1998IN

BRAKE LIGHTS STAY ON SOMETIMES. AFRAID SOMEONE IS GOING TO RUN INTO THE BACK OF VEHICLE, BUT CANNOT REPRODUCE THE PROBLEM WHEN TAKING IT TO THE DEALER. *AK

Service Brakes, Hydraulic
Filed Jul 12, 1998NY

TIRES LOCK UP WITH A LOUD GRINDING NOISE WHEN WEATHER IS DAMP OR RAINY.

Seats
Filed Jul 6, 1998IL

BOLTS TO HOLD THE SEATS DOWN HAVE PREMATURELY CORRODED, AND DO NOT HOLD THE SEATS DOWN, IF THE SEATS BREAK LOOSE IT COULD RESULT IN AN ACCIDENT, DEALER HAS NOT BEEN NOTIFIED. *AK

Service Brakes, Air › Disc › Rotor
Filed Jun 17, 1998PA

FRONT BRAKES FAILED ANNUAL STATE INSPECION DUE TO EXCESSIVE CORROSION - SAME PROBLEM THAT CAUSED RECALL OF 1993 JEEP GRAND CHEROKEE (NHTSA CAMPAIGN #98V005000)

Air Bags › FrontalCrash1 injured
Filed Jun 11, 1998NC

NEED TO HAVE FOOT ON BRAKES IN ORDER TO SHIFT. SHIFTED GEAR INTO DRIVE, WHILE FOOT WAS ON BRAKES, VEHICLE SUDDENLY TOOK OFF & HIT PINE TREE. AIR BAGS DEPLOYED. DRIVER SLIGHTLY INJURED. *AK

Engine and Engine Cooling › Engine
Filed Jun 10, 1998CA

TRAVELING AT APPROX. 6 MPH VEHICLE LURCHED FORWARD AND SOUNDED AS IF THE ENGINE HIT THE GROUND. UPON INVESTIGATION NOTICED ENGINE BRACKET BOLT WAS COMPLETELY SPLIT IN TWO. ENGINE DROPPED APPROX 2 INCHES ON PASSENGER SIDE. ENGINE IS NOW RESTION ON DISTRIBUTOR AND ON STEERING LINKAGE.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jun 8, 1998CA

FUEL LINE IS LEAKING. DELAERS NOTED LEAK COULD HAVE BEEN CAUSED BY A ROCK STRIKING UNDERBODY OF VEHICLE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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