Page 7 of 12 · complaints 301–350 of 588

1994 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →

Visibility › Rearview Mirrors/Devices
Filed Jan 31, 2000CT

DRIVER SIDE MIRROR FAILED. YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 24, 2000FL

AFTER SCHEDULING AN APPOINTMENT TO HAVE THE RECALL REPAIRED CONSUMER WAS INFORMED THAT THE PARTS WERE NOT AVALIABLE. *AK

Equipment › Appliance › Air Conditioner
Filed Jan 24, 2000WI

THE A\C HAS GONE OUT THREE TIMES SINCE I'VE HAD THE TRUCK. I HAVE HAD ALL THE O-RINGS REPLACED AND HAVE HAD A DYE PUT INTO SYSTEM. THEY CANNOT SEEM TO FIND THE LEAK. AS OF 1/24/00 THE A\C IS NOT WORKING. THIS WILL BE MY FOURTH TIME HAVING THE A\C SYSTEM CHECKED. IS THERE A PROBLEM WITH THIS YEAR .I WOULD LIKE ANY INFORMATION ON THIS AND TO ALSO LET THE MAKER OF THIS TRUCK KNOW THAT I HAVE HAD ALOT OF PROBLEMS WITH IT.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 18, 2000DE

VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (99V-340) PRIOR TO RECALL NOTICE. *MJS

Steering › Steering Wheel/Handle Bar
Filed Jan 7, 2000NY

THE VISCOUS COUPLER IN THE STEERING SYSTEM FAILED ON TWO OCCASIONS AND WAS REPLACED, DEALERSHIP STATES THIS IS A FREQUENT PROBLEM WITH THE FOUR WHEEL DRIVE VEHICLE. *MJS

Power Train › Automatic Transmission
Filed Jan 3, 2000CA

TOTAL TRANSMISSION FAILURE. NO HELP FROM CHRYSLER. DEALER LED US TO BELIEVE THAT CHRYSLER WOULD HELP WITH REPAIR SINCE IT WAS SO CLOSE TO WARRANTY, BUT THEY REFUSED TO COVER ANY PART. *AK

Service Brakes, Air › Disc › Rotor
Filed Jan 2, 2000CT

99 V 340 000/FRONT BRAKE ROTOR: REACLLNOTICE RECEIVED, BUT VEHICLE HAVE BEEN EXPERIENCING ON-GOING PROBLEM WITH EXCESSIVE WEAR OF FRONT ROTORS; FROM 23,000 TO PRESENT OF 93,000 FOUR SET OF ROTORS WAS REPLACE, BEFORE RECEIVING MFR. RECALL NOTICE. DEALER NOTIFED.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 29, 1999SD

WHEN BRAKES ARE APPLIED VEHICLE WILL VIBRATE BECAUSE THE ROTORS ARE WARPED. A RECALL HAS BEEN ISSUED ON THE VEHICLE MAKE AND MODLE . HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. MANUFACTURER HAS BEEN NOTIFIED. *AK

Steering › Gear Box (other Than Rack and Pinion)
Filed Dec 28, 1999NH

I WAS DRIVING DOWN THE ROAD, WHEN SMOKE CAME BILLOWING OUT FROM UNDER THE HOOD. AFTER POPPING THE HOOD, I NOTICED THAT THE WHOLE INSIDE OF THE VEHICLE WAS COVERED IN OIL, ALSO NOTICED THAT THE POWER STEERING HOSE WAS OFF. WENT TO DEALERSHIP TO GET VEHICLE FIXED, SPENT APPROX $900 TO HAVE A NEW POWERSTEERING PUMP AND GEAR BOX ASSEMBLEY, MECHANIC STATED THAT THE GEAR BOX HOUSING HAD RUSTED THROUGH AND CAUSED THE PART TO FAIL.

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Dec 28, 1999NH

WHEN I HAD BROUGHT THE VEHICLE INTO THE DEALERSHIP TO HAVE THE POWER STEERING PUMP/GEARBOX TO BE REPLACED, I HAD MENTIONED THAT THE FRONT END OF THE VEHICLE WAS MAKING A WHURING SOUND. THEY WERE NICE ENOUGH TO FIX AND CHARGE ME FOR THE NEW STEERING PARTS, BUT DIDN'T THINK ABOUT CALLING ME ABOUT THE PROBLEM WITH THE FRONT END. I WAS A LITTLE BIT CONCERNED WITH THE FRONT END AFTER SPENDING $4800 ON REPLACING THE FRONT END AXLE, BEARINGS, AND DIFF PLATE. THEY FOUND THAT THE FRONT END HAD MORE OF THE SAME PROBLEMS WITH IT AS BEFORE. THEY REPLACED THE DEFECTIVE PARTS THAT WERE UNDER WARRANTY, AND THAT TOOK CARE OF THE PROBLEM.

Power Train › Driveline › Differential Unit
Filed Dec 28, 1999NH

GOING DOWN THE HIGHWAY AT 65 MPH, NOTICED A METALIC CRUNCHING SOUND, WHICH BECAME A CHATTERING AND WHURING SOUND. BROUGHT THE VEHICLE INTO A LOCAL DEALERSHIP, THE MECHANIC SAID THAT IT WAS A SPUN FRONT PINION BEARING. AFTER THE MECHANIC FIXED THE FRONT END, THE PINION BEARING SPUN AGAIN, THIS TIME THEY HAD TO ORDER A WHOLE NEW AXEL FOR THE FRONT END, THE PART TOOK 42 DAYS TO BE MADE. I'M NOT SURE IF THE PART TOOK THAT LONG TO BE MADE, BUT I HAD STATED THAT I WOULDLIKE TO PURCHASE A NEW CAR, AND ONLY AFTR I DECIDED NOT TO PURCHASE THE NEW CAR, BECAUSE CHRYSLER FINACIAL WAS LOOKING FOR MORE THAN A $6000 DOWN PAYMENT. THE PART APPEARED AFTER I TOLD THEM I IDN'T WANT TO BUY THE CAR. AFTER THE PARTS WERE REPLACED, THE FRONT END WAS FINE, AND I WAS OVER $6500 DOLLARS POORER AFTER RENTING A CAR AND WAITING FOR THE PART TO BE MADE. *AK

Power Train › Automatic Transmission
Filed Dec 16, 1999MA

WHENEVER SLOWING DOWN OR DOWN SHIFTING, TRANSMISSION WOULD MAKE A CLUNKING NOISE. VEHICLE ALSO JERKED WHEN SLOWING DOWN. THIS CAUSED DRIVER TO BE THROWN FORWARD. NOTIFIED THE DEALERSHIP. INFORMED BY MECHANIC PROBLEM NOT REPAIRABLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Dec 8, 1999TN

LEFT FRONT RIGHT BRAKE PAD IS NOT RELEASING COMPLETELY, CAUSING DAMAGE TO ROTOR.*AK

Seat Belts › Front › Buckle Assembly
Filed Nov 28, 1999PA

UPON ARRIVING AT DESTINATION AND PARKING, REAR MIDDLE SEAT BELT BUCKLE WOULD NOT RELEASE. PASSENGER WAS NOT ABLE TO REMOVE BELT AND WAS NOT ABLE TO EXTRICATE SELF. PASSENGER WAS A YOUTH AND WE WERE FINALLY ABLE TO WORK HER OUT WITHOUT CUTTING BELT. BUCKLE IS SELDOM USED AS WE RARELY HAVE A PASSENGER IN THE MIDDLE. I HAVE BEEN UNABLE TO GET BUCKLE TO WORK AND DEALER SAYS I AM ON MY OWN FOR REPAIR. I PRESUME THE ENTIRE ANCHOR ASSEMBLY MUST BE REPLACED..

Power Train › Driveline › Differential Unit
Filed Nov 5, 1999NM

FRONT DIFFERENTIAL FAILED SHORTLY AFTER PUTTING THE SUPPLIED SPARE ON THE RIGHT REAR. VEHICLE WAS SOLD USED BY DEALERSHIP WITH 4 EACH P245 70R15 TIRES AND A P225 70R15 SPARE. OWNERS MANUAL SAYS THESE TIRES ARE PERMITTED...CHRYSLER RECALL OF 1996 MODELS FOR DONUT SPARE INDICATES OTHERWISE. SEEKING REIMBURSEMENT FROM SELLING DEALER/CHRYSLER FOR NOT EQUIPING THE VEHICLE IN A SAFE AND ROADWORTHY MANNER. NHTSA SHOULD INVESTIGATE AND REQUIRE WARNING NOTICE BE SENT BY CHRYSLER TO ALL OWNERS...DAH

Fuel System, GasolineFire2 injured
Filed Oct 29, 1999IL

WHILE DRIVING DOWN THE ROAD IN CRUISE CONTROL SET ON 60 CARRYING A TRAILER, LOST ALL THE LIGHTS ON VEHICLE. CONSUMER STOPPED CAR, AND HAS SEEN SMOKE IN THE BACK. WENT TO THE HATCH TO SEE WHERE THE SMOKE WAS COMIING FROM. WHEN OPENING HATCH, NOTICED SOME FLIKERING THAT LOOKED LIKE FIRE. THEN CONSUMER PROCEDED TO TAKE OUT THE BELONGINGS. CONSUMER HAD TO FLAG DOWN SOME HELP AND WITHIN TWO MINUTES THE WHOLE BACK WAS IN ENGULFED IN FLAMES. EARLIER THAT DAY CONSUMER HAD SOME ELECTRICAL WORK DONE. DEALER SAID THAT ELECTRICAL PROBLEMS DID NOT CAUSE THE PROBLEM. *AK

Child Seat
Filed Oct 28, 1999CA

HARNESS STRAPS WERE NOT THREADED THROUGH SPLITTER PLATE CORRECTLY. NLM

Vehicle Speed Control › Linkages
Filed Oct 26, 1999NC

WHEN SHIFTING VEHICLE FROM PARK TO REVERSE VEHICLE ACCELERATED, WITH BOTH FEET ON THE BRAKE PEDAL THE VEHICLE CONTINUED TO ACCELERATE, TO GAIN CONTROL, VEHICLE HAD TO BE BE TURNED OFF. PLEASE GIVE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 15, 1999NJ

LOUD ENGINE NOISE DEALER CALLS NORMAL WILL NOT FIX

Engine and Engine Cooling › Engine
Filed Oct 12, 1999ME

AT 45MPH, VEHICLE STALLED OUT. IT WAS VIBRATING PRIOR TO STALLING. TOWED TO SHOP. HAD FUEL PUMP REPLACED. THE VEHICLE STILL STALLS. RETURNED & HAD THE AIR & FUEL FILTER CHANGED. THE PROBLEM STILL EXISTS. ITS STALLS AT LEAST ONCE A DAY, BUT NOT CONSISTANTLY. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 10, 1999NJ

LOUD ENGINE KNOCK AT IDLE TOULD IT WAS CAUSED BY PISTONS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 7, 1999CT

WHILE DRIVNG BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH AND MAY RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

Electrical System › Horn
Filed Oct 5, 1999CA

HORN CONTINUALLY SHORTS OUT, SEVERAL REPAIRS HOWEVER CONTINUES TO EXPERIENCE FAILURES. MJS

Equipment › Appliance › Air Conditioner
Filed Oct 4, 1999NY

AIR CONDITIONER ISN'T WORKING PROPERLY, AND IT IS BLOWING OUT HOT AIR. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 1, 1999PA

WHILE DRIVING VEHICLE STALLS AN LOSES OF ALL POWER WHICH MAY RESULT IN A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 22, 1999NJ

FRONT BRAKE ROTORS SEPARATED FROM HUB, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 21, 1999CT

DEFECTIVE EXHAUST MANIFOLD AND CATALYTIC CONVERTER, CAUSING OIL LEAKAGE. DEALER HAS INSPECTED THE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Sep 20, 1999NJ

BRAKE PEDAL DOES NOT RETURN TO FULLY UP POSITION AFTER SEVERAL APPLICATIONS, RESULTING IN BRAKE DRAG, AND STAYING ON OF BRAKE LIGHTS, CAUSING POSS. DANGEROUS ROAD SITUATION AND BATTERY DRAINAGE AFTER SHUTDOWN

Engine and Engine Cooling › Engine
Filed Sep 14, 1999TX

CRANKSHAFT PREMATURE FAILURE AT 56000 MILES. MANUFACTURER STATES NOT COVERED UNDER 70000 POWERTRAIN WARRENTY. REPLACED ENGINE AT OWNERS EXPENSE.

Power Train › Driveline › Differential UnitFire
Filed Sep 9, 1999NH

DRIVING OH THE HIGHWAY AT APPROX 65MPH HEARD A STRANGE NOISE COMING FROM THE REAR DIFFERENTIAL, ENGINE WAS POWERING DOWN. PULLED OVER TO THE SHOULDER. SMOKE AND FLAMES ENGULFED THE CAR . VEHILCE WAS TOTALLED. DEALER WAS CONTACTED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 3, 1999MA

WHILE DRIVING VEHICLE PULLS TO THE LEFT, AND CAUSES EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. THERE IS A SERVICE BULLETIN. PLEASE PROVIDE FURTHER INFORMATION. *AK

Vehicle Speed Control
Filed Sep 2, 1999MN

VEHICLE EXPERIENCED SUDDEN ACCELERATION AFTER SHIFTING INTO DRIVE / WHEN CRUISE CONTROL IS ACTIVATED. DEALER NOTIFIED AND NOTHING COULD BE FOUND. MANUFACTURER NOTIFIED, AND HAD NOTHING POSITIVE TO SAY. SEEKING NHTSA HELP IN THIS MATTER. *YC

Steering › Steering Wheel/Handle Bar
Filed Sep 2, 1999MD

VISCOUS COUPLING FAILED ON TWO OCCASIONS CAUSING EXTREME VIBRATION AND SKIPPING OF THE WHEELS WHEN TURNING SLOWLY. MJS

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Sep 1, 1999VT

JEEP HAD A RECALL REGIONAL #747 FOR DISC RUST FOR 1993, BUT NOT 1994. I SENT COPIES OF REPLACEMENT DISC INVOICE TO CHRYSLER, BUT WAS TOLD THE 1994'S WERE NOT COVERED. IT WOULD APPEAR THE 94'S SUFFER FROM THE SAME RUST PROBLEM.

Service Brakes, Hydraulic › Foundation Components › DiscCrash
Filed Aug 30, 1999RI

I WAS DRIVING HOME ON A BEAUTIFUL SUNNY SUMMER AFTERNOON. WHEN THE TRAFFIC IN FRONT OF ME STOPPED, I APPLIED MY BRAKES. THE PEDAL WHEN HALF WAY TO THE FLOOR, CAUGHT, THE WENT ALL THE WAY TO THE FLOOR. I HAD NO BRAKES. LUCKILY, I REMEMBERED TO PULL THE EMERGENCY BRAKE, WHICH MADE ME STOP IMMEDIATELY ONLY TAPPING THE VEHICLE IN FRONT OF ME. I PULLED THE CAR TO THE SIDE OF THE ROAD. I STILL HAD A FULL PEDAL BUT IF I PUT IT IN GEAR, I HAD NO BRAKES. I HAD THE CAR TOWED TO MY MECHANIC TO HAVE HOM LOOK AT THE VEHICLE. IT HAD OLY CHECKED THE BRAKES TWO WEEKS PRIOR AND TOLD ME THAT THE BRAKES WERE FINE. WHEN HE PULLED OFF THE WHEEL HE FOUND THAT THE ROTOR HAD SEPARATED FROM THE DISC ON BOTH OF MY FRONT WHEELS LEAVING ME WITH NO BRAKES. WE CHECKED TO SEE IF THERE WAS ANY RECALLS FOR THE BRAKES AND FOUND NONE FOR THE 1994 JEEP GRAND CHEROKEE. HOWEVER, THE 1989 TO 1993 MODEL YEARS WERE RECALLED FOR THIS PROBLEM. I FEEL THAT SOMETHING SHOULD BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE ISN'T AS LUCKY AS I AM AND GETS KILLED

Steering › Steering Wheel/Handle Bar
Filed Aug 19, 1999MD

STEERING COLUMN COUPLING FAILED, CAUSING VEHICLE TO VIBRATE AT LOW SPEEDS AND WHEN MAKING A SHARP TURN, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL. THE VISCOUS COUPLING IS WHAT FAILED, TWICE. DEALER CLAIMS THIS IS NOT UNCOMMON AND THAT THE PARTS ARE ON BACKORDER. THE FRONT WHEELS BIND AND VEHICLE FEELS AS IF IT IS SLIDING. *AK

Power Train › Axle Assembly
Filed Aug 19, 1999OH

WHILE DRIVING AT 70MPH REAR AXLE BROKE. HAD NO WARNING. RIGHT REAR TIRE CAME OFF & PASSED VEHICLE. PULLED TO SIDE OF ROAD. NOTIFIED MANUFACTURER & INFORMED WAS A FREAK HAPPENING. *AK

Steering
Filed Aug 18, 1999NY

AFTER VEHICLE HAS WARMED UP, WHEN MAKING TURNS, WHEELS CLUNK AND CAR SHUTTERS AND SKIPS FORWARD, MAKING IT IMPOSABLE TO STEER CAR.

Service Brakes, Hydraulic › Foundation Components › DiscCrash
Filed Aug 18, 1999RI

I WAS DRIVING HOME FROM WORK ON A PLEASANT SUMMER AFTERNOON. WHEN I WENT TO STOP IN TRAFFIC MY BRAKES FAILED. I PULLED THE EMERGENCY BRAKE SO THAT I COULD STOP BUT I STILL TAPPED THE VEHICLE IN FRONT OF ME. I HAD THE CAR TOWED TO MY GARAGE WHERE THEY CHECKED THE BRAKES. THEY FOUND THAT BOTH FRONT ROTORS HAD BROKE LOOSE FROM THE DISC GIVING ME NO BRAKES WHATSOEVER. I HAD THE BRAKES CHECKED ONLY TWO WEEKS PRIOR FOR WEAR AND WAS TOLD THAT THEY WERE GOOD. WE CHECKED WITH TARBOX MOTORS TO SEE IF THERE WAS A RECALL ON THESE BRAKES BUT WAS TOLD THAT THE RECALL ONLY APPLIED TO THE 1993 JEEP GRAND CHEROKEE. I FEEL THAT SOMETHING SHOULD BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE IS KILLED INSTEAD OF BEING LUCKY LIKE ME AND BE DOING ONLY 20 WHEN IT HAPPENED. I

Vehicle Speed Control
Filed Aug 10, 1999MN

VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN DRIVER PUT LEVER INTO DRIVE. NLM

Parking Brake › ConventionalCrash
Filed Jul 27, 1999AL

WITH THE KEY IN MY POCKET--THEREFORE GEARSHIFT LEVER IN PARK POSITION--AND THE VEHICLE UNATTTENDED, IT ROLLED BACKWARDS OUT OF WHAT I THOUGHT WAS A LEVEL GARAGE, DOWN MY DRIVEWAY, ACROSS THE STREET AND DOWN MY NEIGHBOR'S DRIVEWAY. KNOCKED DOWN PART OF THE DRIVEWAY WALL AND CONTINUED ON, CRASHING INTO THE CORNER OF THE HOUSE WITH THE LEFT REAR OF THE VEHICLE.

Equipment › Appliance › Air Conditioner
Filed Jul 25, 1999CT

EVERY YEAR THE AIR CONDITIONIAR QUITS WORKING IN THIS JEEP, THE FIRST TIME THEY REPLACED THE EVAPORATOR CANASITER IN 1997, IN 1998 IT BLEW NOTHING BUT HOT AIR FOR 1/2 HOUR TOOK IT INTO THEM AND RECEIVED A $40.00 CHARGE AND TOLD THAT NOTHING WAS WRONG! IT'S 1999 AND ITS BLOWING HOT AIR AGAIN...

Equipment › Appliance › Air Conditioner
Filed Jul 23, 1999FL

WHEN AIR IS RUNNING WATER IS COMMING IN ON THE PASSENGER SIDE UNDER THE DASH

Engine and Engine Cooling › Engine
Filed Jul 22, 1999CA

MY JEEP GRAND CHEROKEE IS 2-WHEEL DRIVE AND IS NOT TAKEN OFF-ROAD NOR OTHERWISE DRIVEN ABUSIVELY. DESPITE THIS I HAVE HAD FOUR (4) ENGINE MOUNT FAILURES SINCE I PURCHASED THE VEHICLE. SOME OF THE FAILING MOUNTS WERE MOUNTS THAT WERE PREVIOUSLY REPLACED. IN ADDITION, THE FAILED ENGINE MOUNTS HAVE CAUSED OTHER DAMAGE TO THE TRANSMISSION MOUNTS AND OTHER ENGINE PARTS WHICH I HAVE HAD TO REPLACE. THE MAINTENANCE TECH AT LITHIA JEEP INFORMED ME THAT THE ENGINE MOUNT FAILURES WERE A COMMON PROBLEM BUT WWERE NOT ADDRESSED IN ANY RECALL OR INTERNAL CHRYSLER COMMUNICATION TO THE CUSTOMERS. I WOULD LIKE TO HAVE MY REPLACEMENT COSTS ASSOCIATED WITH THE ENGINE MOUNTS AND RELATED REPAIRS RETURNED AND WOULD LIKE TO HAVE IMPROVED ENGINE MOUNTS INSTALLED.

Air Bags › FrontalCrash1 injured
Filed Jul 21, 1999TX

WHILE DRIVING AT 55 MPH VEHICLE WENT OFF THE ROAD ONTO WET GRASS AND INTO A DITCH AND THEN INTO AN ENBANKMENT. UPON IMPACT, DRIVER SIDE AND PASSENGER'S SIDE AIR BAGS DIDN'T DEPLOY. *AK

Tires › Temporary/Emergency Spare TireFire
Filed Jul 6, 1999NC

VEHICLE EXPERIENCED FIRE WHILE USING SPARE TIRE, DUE TO RECALL FAILURE (757), HOWEVER OWNER NOT NOTIFIED DUE TO VIN #. MJS

Air BagsCrash2 injured
Filed Jun 27, 1999OR

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Vehicle Speed ControlCrash1 injured
Filed Jun 24, 1999WI

WHILE SLOWY BACKING OUT OF A PARKING SPOT AT GAS STATION. ALL OF A SUDDEN THE CHEROKEE TOOK OFF LIKE A ROCKET. CHEROKEE HIT A BIG BOULDER, DID NOT STOP, JUMP UP OVER BOULDER AND HIT ANOTHER BOULDER, CHEROKEE STARTED TO ROLL, THEY RIGHTED ITSELF, WENT FORWARD BEFORING STOPPING. WHEN DRIVER JAMMED ON THE BRAKES, THE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TOTALLED IN THE CRASH.

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 15, 1999MO

BEGINNING SPRING OF 98 VEHICLE BEGAN TO STUMBLE-EVER SO SLIGHTLY. BY LATE SPRING IT WAS CUTTING OUT. THIS WAS AT ABOUT 50K. I HAD IT TUNED UP. THE PROBLEM CONTINUTED UNTIL IT BEGAN TO ACTUALLY STALL, ESPECIALLY AT HIGH RATES OF SPEED. IT WOULD ALWAYS RESTART-IN PARK-RIGHT AWAY. THIS PROGRESSED TO STALLING AT ANY SPEED AND TAKING LONGER AND LONGER TO RESTART. ON ONE PARTICULAR TRIP THIS SPRING, WE RAN DOWN THE BATTERY TRYING TO GET IT STARTED AND WERE SOLD A "DEALER" BATTERY, TO FIX THE PROBLEM. TWO BLOCKS FROM THE SHOP IT STALLED AGAIN. IT HAS BEEN IN ONE SHOP FOR A WEEK, AND ANOTHER ON 3 SEPARATE OCCASSIONS. THE LAST VISIT WAS FOR BATTERY CABLE CLAMPS AND A FUEL FILTER. WELL THE NEXT DAY I DROVE MY USUAL 371/2 MILES TO WORK, 12 HOURS LATER I WENT OUT STARTED IT AND DROVE ABOUT 6 MILES, PARKED. HALF HOUR LATER, IT WOULD NOT START. AFTER 1 3/4 HOURS LATER IT STARTED, 5 MI LATER STOPPED FOR A LIGHT AND IT STALLED, IN THE MIDDLE OF THE STREE FOR 1/2 HOUR. IT STARTED AND I HAD NO PROBLEMS THE REMAINDER OF THE MILES HOME AT 70MPH. THERE IS SO SET SPEED WITH THESE STALLS OR WARNINGS. RECENTLY IT RESTARTED ITSELF, AS I WAS COASTING TO A SAFE SHOULDER AREA. NOW IT'S PARKED AGAIN, I'M VERY AFRAID TO DRIVE IT ANYMORE. PLEASE HELP ME FIND THE PROBLEM. THANKS PAT M. *AK

Suspension › Front
Filed Jun 1, 1999CA

FRONT END SHAKES VIOLENTLY SIDE TO SIDE LIKE A BAD SHOPPING CART WHEEL AT FREEWAY SPEEDS. HAD TO STOP VEHICLE TO GET IT TO STOP. DEALER HAS HAD THE VEHICLE NUMEROUS TIMES, AS WELL AS TWO OTHER INDEPENDANT SHOPS. THE FRONT SUSPENSION COMPONENTS HAVE ALL BEEN REPLACED AND IT STILL DOES IT. I FEEL IT'S A DESIGN DEFECT AS I HAVE COME INTO CONTACT WITH MANY OTHERS OVER THE INTERNET WITH THE SAME PROBLEM. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1994 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →