WHILE TRAVELING AT HIGH SPEED CONSUMER NOTICED ENGINE IDLING HIGH. DEALER STATED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK CONSUMER STATED THE AUTOMATIC TRANSMISSION STOPPED SHIFTING FROM 1ST GEAR, NO OTHER GEARS WERE AVAILABLE, TRANSMISSION HAD TO BE REBUILT.*JB
1994 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1994 record →
ENGINE WAS ON AND PARK THEN TRANSMISSION JUMP TO REVERSE WHILE CONSUMER WAS INSIDE OF VEHICLE AND THE SECOND TIME WHEN HAPPEN WAS AT A RED LIGHT JUST LIKE HOW IT WAS IN THE NEWS.
I HAVE A JEEP GRAND CHEROKEE WITH AN AUTOMATIC TRANSMISSION. THE TRANSMISSION HAS A DEFECTIVE TRANSMISSION CONTROL MODULE. THE TRANSMISSION LOCKS IN 3RD GEAR GIVING YOU THE FALSE IMPRESSION THAT YOU ARE IN NEUTRAL OR FAILS TO ACCELERATE SUFFICIENTLY WHEN IN TRAFFIC. I ALMOST EXPERIENCED A SUDDEN ACCELERATION INCIDENT WITH MY DEFECTIVE TRANSMISSION. IT WAS A COMBINATION OF MY ERROR AND THE DEFECTIVE TRANSMISSION. I WOULD BE GLAD TO EXPLAIN THE INCIDENT. CALL 703-838-6624 DURING NORMAL BUSINESS HOURS.*AK
WE WERE HUNTING 20 MILES INTO THE WOODS IN MAINE ON GRAVEL LOGGING ROADS. WE HAD STOPPED 3/4THS OF THE WAY UP A STEEP INCLINE WHEN I SPOTTED A BIRD AND MY WIFE GOT OUT. SHE DID NOT SEE THE BIRD SO I PUT THE CAR IN PARK AND STARTED GETTING OUT OF THE JEEP. WITH MYSELF HALF WAY OUT THE JEEP BEGAN TO ROLL BACKWARDS, DRAGGING ME AS I WAS HOLDING ONTO THE DOOR AND MY 4 YR OLD SON IN THE BACK SEAT. I HAD TO LET GO AND THE JEEP ROLLED APPROX. 200FT BACK AND THEN CRASHED INTO THE CULVERT ON THE LEFT SIDE OF THE ROAD.*AK
CAR RUNNING WHILE IN PARK. SLIPPED INTO REVERSE, BACKED UP UNOCCUPIED AND RAN INTO METAL GATE WITH DRIVER'S SIDE DOOR OPEN. MY CONCERN IS THAT YOUR INVESTIGATION DOES NOT INCLUDE THE 1994 MODEL.*AK
THE VEHICLE WAS IN PARK WHEN THE CONSUMER EXITED THE VEHICLE TO RETRIEVE SOMETING, THE VEHICLE SUDDENLY TOOK OFF IN REVERSE WITH THE DRIVERS DOOR OPEN, THE DOOR JAMMED AGAINST THE CONSUMER FENCE RESULTING IN DAMAGE TO THE VEHICLE THE CONSUMER READ THAT AGENCY WAS INVESTIGATING1995-1999 JEEPS WHICH EXPERIENCED INADVERTENT ROLLAWAY IN REVERSE, THE CONSUMER BELIEVES 1994 JEEP EXPERIENCED THE SAME PROBLEM. NLM
AFTER PARKING VEHICLE TRANSMISSION SLIPPED, CAUSING THE VEHICLE TO ROLL BACK INTO TRAFFIC WAY. SHIFT GEAR INDICATED THAT VEHICLE WAS IN PARK.*AK
DEALER REPLACED FRONT DISC BRAKE ROTORS PER RECALL 97I002000. AFTER 1550 MILES, ROTORS WERE WARPED SO BADLY THEY HAD TO BE REPLACED AGAIN. DEALER MENTIONED PROBLEMS WITH ROTORS SUPPLIED BY DAIMLERCHRYSLER FOR THE RECALL. *AK
WHILE PARKED VEHICLE JUMPED OUT OF PARK AND PULLED OUT OF DRIVEWAY ,JUMPED CURB INTO ANOTHER DRIVEWAY, HITTING A HOUSE. PLEASE ADD VIN. *AK
CONSUMER TURNED ON THE IGNITION AND THE JEEP REVVED AND SLIPPED INTO REVERSE CAUSING IT TO CRASH INTO THE CAR BEHIND IT, AND THEN THE VEHICLE LURCHED FORWARD CRASHING INTO THE VEHICLE IN FRONT. *SLC
WHILE PARKED IN DRIVEWAY, VEHICLE JUMPED OUT OF GEAR INTO REVERSE AND ROLLED INTO AN EMBANKMENT. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
AS I WAS DRIVING DOWN MY DRIVEWAY I STOPPED TO GET THE NEWSPAPER. AFTER I HAS GOTTEN OUT OF THE VEHICLE THE CAR BEGAN ROLLING. I HAD LEFT THE DRIVER'S SIDE DOOR OPEN AND TRIED TO REACH THE FOOT BRAKE AND COULDN'T, SO I TRIED TO REACH THE EMERGENCY BRAKE AND COULDN'T. THE VEHICLE WENT OVER THE CURB INTO A NEIGHBOR'S YARD AND THEN THROUGH ANOTHER YARD BEFORE HITTING A TREE. THE ENTIRE FRONT-END OF MY VEHICLE WAS DAMAGED INCLUDING THE HOOD, GRILL, BUMPER, BOTH FRONT QUARTER-PANELS, THE DRIVER'S SIDE WINDOW AND THE WATER PUMP.*AK
WHILE THE VEHICLE WAS IDLING IN PARK, VEHICLE JUMPED OUT OF GEAR AND ROLLED DOWN DRIVEWAY AND IMPACTED A TREE, CAUSING APPROXIMATELY $10,000 IN DAMAGE TO REAR OF VEHICLE. *AK *SLC
VEHICLE WOULD SURGE UPON ENGAGING GEAR INTO PARKED POSITION. DEALER / MANUFACTURER WERE NOT NOTIFIED THAT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
VEHICLE JUMPED OUT OF GEAR WHILE PARKED. ALSO, VEHICLE JUMPED OUT OF PARK INTO REVERSE, AND HIT A TELEPHONE POLE. PLEASE ADD VIN. *AK
LEFT VEHICLE IN APPARENTLY LEVEL GARAGE, ENGINE TURNED OFF, GEAR SELECTOR IN PARK, KEYS REMOVED. APPROX 5 MINUTES LATER CAR ROLLED BACKWARDS DOWN DRIVEWAY INTO NEIGHBOR'S HOUSE. I REPORTED THIS TO NHTSA WHEN IT HAPPENED BUT COULD NOT FIND MY REPORT IN YOUR DATA BASE TODAY. LOOKED AFTER HEARINGTV NATIONAL NEWS REPORT TODAY OF 32 SAME OCCURRENCES WITH 1995 MODEL GRAND CHEROKEES. *AK
MUST ALWAYS USE PARKING BRAKE BECAUSE VEHICLE WILL SUDDENLY SWITCH INTO REVERSE WHILE IN PARK. EVEN PARKING BRAKE IS NOT STRONG ENOUGH TO HOLD WHEN ON A HILL. *AK
VEHICLE WOULD LOSE ALL POWER WHILE IN MOTION WITHOUT WARNING. IT WAS LIKE BATTERY GOING DEAD. AFTER A WHILE, IT WOULD START AGAIN. WHEN THIS HAPPENED, IT BURNED OUT IGNITION COIL, AND IT WON'T START. CONSUMER HAD VEHICLE TOWED INTO DEALER TO REPLACE IGNITION COIL. VEHICLE HAS HAD THREE IGNITION COILS. TOOK TO DEALER, AND THEY COULDN'T FIND CAUSE. *AK *SLC
UPON USING THE TEMPORARY SPARE TIRE, VEHICLES WITH QUADRA-TRAC TRANSFER CASE CAN CAUSE THE FRONT DIFFERENTIAL TO OVERHEAT. (SEE REPORT IN TRANSPORT CANADA ARTICLE RECALL # 1998014 CAMPAIGN CODE 757)
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK (DOT NUMBER: 0 TIRESIZE: 16)
EXHAUST MANIFOLD CRACKED ALL THE WAY AROUND ON INSIDE PIPE AND HAD TO BE WELDED. WELDER STATED THIS IS A COMMON OCCURENCE ON JEEPS. I HAVE ALSO NOTICED OTHER GRAND CHEROKEES WITH SIMILAR PROBLEM.
ENGINE STALLED / 0 RPM ON TAC WHILE ON HIGHWAY. RESTARTED AFTER 4-5 MINUTES. *AK
WHEN VEHICLE HIT A METAL POLE HEAD ON THERE WAS NO DEPLOYMENT OF AIR BAG(S). THE VEHICLE WAS TOTALLED.
PRIOR TO RECALL NOTIFICATION (99V340000) CONSUMER HAD REPAIRS PERFORMED AND IS NOW SEEKING REIMBURSEMENT. *JB
THE VEHICLE JUST SHUTS DOWN, ENGINE QUITS AT ALL SPEEDS, THEN WILL NOT START TILL I SET OFF ALARM SYSTEM OR LOCK DOORS AND UNLOCK WITH KEY FROM OUTSIDE . THE ALARM OFTEN GOES OFF FOR NO REASON. THE VEHICLE HAS QUIT RUNNING WHILE I HAVE BEEN ON THE FREEWAY IN THE MIDDLE LANE OF TRAFFIC. HAVE TO COAST TO SIDE OR COME TO COMPLETE STOP. *AK
BINDING/GRINDING/POPING OF FRONT-END WHEN TURNING @ 3-25 MPH, CAUSING ENOUGH RESISTANCE TO STOP THE JEEP WHEN AT LOWER SPEEDS, ALONG WITH HUM & VIBRATION @ HIGHER SPEEDS. REPLACED FRONT HALFSHAFTS. SEEMED OK. DROVE APPROX. 400 HIGHWAY MILES, STARTED AGAIN. HAD DIFFERENT SHOP CHECK DRIVE AXLES. AXLES OK. REPLACED FRT. HUB BEARING ASSEMBLYS, FRT. BRAKE DISC PADS, FRT. DISC BRAKE ANTI-SQEAL SHIMS,FRT. DISC BRAKE ROTORS, FRT. & REAR THRID COVER GASKET,LIMITED. SLIP ADDITIVE & LUBRICANT FRT. & REAR. PROBLEM CONTIUNES. ADVISED MAY HAVE A TRANSFER CASE LINKAGE PROBLEM COMMON TO JEEP. WOULD LIKE TO KNOW IF THIS IS A KNOWN PROBLEM WITH THE JEEP, IF NOT IS IT POSSIBLE, AND WHAT TO DO NEXT. THANK YOU FOR YOUR ASSISTANCE.*AK
SEAT BELT BUCKLE WOULD SNAP INTO BUCKLE, BUT WITH A SMALL AMOUNT OF FORCE IT COULD BE DISLODGED FROM BUCKLE, CONSUMER REPLACED SEAT BELT BUCKLE. *JB
DOOR HINGE WAS WELDED BEFORE BY PREVIOUS OWNER, SO NOT POSITIVE THAT HINGES ARE ORIGINAL - COULD BE REPLACEMENT OR COULD BE ORIGINAL THAT WAS WELDED. SPOKE TO WILLIE DOWLING AT DOWLING BROTHERS AUTOBODY REPAIR SPECIALISTS, 400 LAKE AVENUE, SAINT JAMES, NEW YORK (631) 584-7300. HE TOLD ME THAT HE HAS REPAIRED ABOUT 50 OF THESE JEEPS (WITH THE HINGE PROBLEM) OVER THE YEARS.*AK
DRIVER'S SIDE DOOR SEPARATED FROM HINGES. DEALER HAS INSPECTED VEHICLE.*AK
WHILE DRIVING CONSUMER AND NEPHEW SMELLED SOME SMOKE, AND RIGHT BEFORE THEY PULLED OVER THEY SAW SOME SMOKE COMING FROM BACK OF VEHICLE. ONCE CONSUMER PULLED OVER VEHICLE CAUGHT ON FIRE. HAS NOT CONTACTED DEALERSHIP YET.*AK
AIR CONDITIONER EVAPORATOR COIL LEAKED. COOLANT OF AIR CONDITIONING IS LEAKING OUT OF CAR. THIS REPRESENTS A SAFETY HAZARD. WARRANTY DOES NOT COVER THIS PROBLEM, AND IT SHOULD BE A SAFETY RECALL. *AK
CONSUME R WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND VEHICLE STARTED STALLING. VEHICLE CUT OFF WITHOUT PRIOR NOTICE. CONSUMER WOULD HAVE TO PUT VEHICLE IN NEUTRAL TO RESTART. DEALERSHIP WILL BE CONTACTED. NO INJURIES REPORTED.*AK
WHILE DRIVING ABOUT 50 MPH HEARD A POP NOISE THEN TIRES LOCKED UP. VEHICLE HAD TO BE TOWED TO A SHOP, AND THEY SAID THAT CARRIER PIN HAD SNAPPED, AND FROM THAT POINT DIFFERENTIAL LOCKED, JUST LIKE WHEN PUTTING VEHICLE IN REVERSE.*AK THE DEALER REPLACED ALL BEARINGS, GASKETS AND SEALS, TRANSMISSION AND RADIATOR FAILED. NLM
FRONT ROTORS REPLACED, BACK BRAKE CYLINDERS REPLACED BECAUSE OF LEAKAGE, RECALL (99V-340) COMPLETED 1/19/00, PADS AND ROTORS REPLACED PRIOR AND AFTER RECALL AT OWNER'S EXPENSE (5/13/98 & 11/29/00), OWNER REQUESTING REIMBURSEMENT FOR REPAIRS MADE ON 11/29/00. *CJ
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CONSUMER NOTICED A STAIN IN DRIVEWAY. WENT UNDER THE CAR AND NOTICED A LEAK. TOOK VEHICLE TO DEALER, AND THEY SAID LEAK WAS COMING FROM TRANSFER CASE.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
FRONT ROTORS RECALLED AND REPLACED BY JEEP, REPLACED ROTORS WARPED AFTER ABOUT 6 MONTHS AND 5,000 MILES. DEALER SAYS ROTORS WARPED AND REQUIRE RESURFACING. CHRYSLER REFUSES TO ACKNOWLEDGE ANY WARRANTY OF THEIR OWN REPLACEMENT PARTS AFTER THIS SHORT PERIOD, CLAIMING THAT THE VEHICLE IS OUT OF WARRANTY. I BELIEVE CHRYSLER SHOULD WARRANTY THEIR REPLACEMNT PARTS ON A RECALL OF A FAILED BRAKE COMPONENT, AT LEAST FOR 12 MONTHS.*AK
WHEN GOING DOWN THE ROAD AT 60MPH A LOT OF BLACK SMOKE POURED OUT FROM UNDER THE JEEP. IT THEN CAUGHT ON FIRE. THE PLUG FROM THE DIFFERENTIAL WAS MISSING. OIL HAD CAUGHT ON FIRE.
WHENEVER THE WEATHER IS COOLER, THE HYDRAULIC LIFT SYSTEMS ON THE REAR HATCH SUDDENLY FAIL TO HOLD THE HATCH OPEN CAUSING IT TO FALL ON CONSUMERS HEAD ONCE AND A FEW DAYS LATER FALL ON SOMERONE ELSES HEAD. *ET
FUEL PUMP ASSEMBLY FAILED. *SLC
WHEN VEHICLE WAS STARTED IT JUMPED INTO REVERSE AND ACCELERATED SUDDENLY AND UNEXPECTEDLHY, RESULTING IN A COLLISION, AND PROPERTY DAMAGE.*AK
THE JEEP LOOKS GREAT BUT THE WAY IT RUNS SOUNDS HORIBLE AND NOBODY GIVES ME A STRAIGHT ANSWER
THE SPARE WAS THE ORIGINAL SUPPLIED. STILL BORE TAGS, NEVER BEEN USED!*AK
WIRING HARNESS HAS BEEN REDESIGNED TO A 2-PART HARNESS BY JEEP. IT APPEARS AS IF THE CORP. IS AWARE OF THE PROBLEM, BUT HAS YET TO RECALL THESE HARNESSES. THE JEEP -MOPAR PARTS GUIDE INDICATES IT IS A ONE PART HARNESS AT $ 63.00, HOWEVER WHEN IT ARRIVES , THE HARNESS IS 2-PART AND THE RETAIL IS THEN $269.00 .*AK
AIR CONDITIONING FAILED. NLM
DRIVING VEHICLE WHEN RIGHT REAR TIRE WAS INVOLVED IN A BLOW OUT. INSURED LOST CONTROL AND RAN OFF THE ROAD. FIRESTONE RADIAL ATX, P235/75R15. (CLAIM# 25-5429-572) *MW
FIRESTONE ATX P235/75/R15 TIRE FAILURE-TREAD SEPARATED WHILE DRIVING ON HIGHWAY. INSURED LOST CONTROL AND WENT OFF ROAD AND HIT TREE. 7/32 NDS LEFT ON REMAINING TIRES. CLAIM REP HAS RETAINED DAMAGED TIRE. (CLAIM# 25-5426-042) *MW
THE INSURED HAD A TREAD SEPARATION ON A FIRESTONE WILDERNESS AT TIRE. THIS OCCURED TO THE RIGHT FRONT TIRE AND DID DAMAGED THE BODY. THE INSURED ALSO BELIEVES THAT THE TRANSFER CASE IS NOW LEAKING DUE TO THIS. (CLAIM# 55-S249-636) *MW
WHILE DRIVING AND COMING TO STOP ABOUT 10 MPH, STEPPED ON BRAKE PEDAL AND BRAKES POPPED, MAKING GRINDING NOISE LIKE METAL TO METAL. THEN,CONSUMER DROVE TO A GARAGE WHERE A TECHNICIAN SAID THAT PADS AND SHOES COULD BE WORN OUT. CONSUMER STILL HAD TWO ROTORS. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1994 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →