2020 Jeep Gladiator complaints

2020 JEEP GLADIATOR - RUBICON HAS SIGNIFICANT 'WANDERING' ISSUES. I'VE DRIVEN WRANGLERS FOR YEAR AND HAVE NEVER HAD STEERING ISSUES THIS APPARENT. THIS HAPPENS WHILE ABOVE 25 MPH AND CONTINUES THROUGH 60+MPH. SIGNIFICANTLY HAVING TO ADJUST STEERING THAT THROWS YOU ALL OVER THE ROAD. I CANNOT TAKE MY HANDS OFF THE WHEEL WITHOUT FEELING LIKE I AM GOING TO CRASH THE VEHICLE. I NOTED THE ISSUES THE DAY AFTER PURCHASE, SENT AN EMAIL TO THE DEALERSHIP SAYING I DIDN'T FEEL SAFE DRIVING WITH MY 6 MONTH OLD IN THE VEHICLE. MY WIFE ALSO COMMENTED AFTER HER FIRST DAY DRIVING IT AND ASKED ME 'WHAT IS WRONG WITH THE STEERING'. SHE ALSO FELT EXTREMELY UNSAFE DRIVING IT. JEEPS REPLY WAS ' WE ARE SORRY YOU REGRET YOUR PURCHASE, BUT THAT'S HOW JEEPS DRIVE'... AND DID NOT OFFER ME A SOLUTION. I ASKED TO BUY MY TRUCK BACK THAT I TRADED AND THEY SAID NO. VEHICLE IS ALL OVER THE ROAD, CONSISTENTLY HAVING TO OVERCORRECT STEERING. WENT TO JEEP FORUMS TO SEE IF OTHERS WERE HAVING THE SAME ISSUE AND APPARENTLY THIS IS A VERY APPARENT PROBLEM AND JEEP DOES NOT OFFER A FIX, TELLING PEOPLE TO REPLACE STOCK PARTS WITH STEERING STABILIZERS AND BRACKETS TO HELP STABILIZE THE RIDE. I AM NOT SPENDING $1000 ON AFTER MARKET PARTS AFTER SPENDING $60,000 ON A VEHICLE. JEEP REFUSED THERE IS AN ISSUE WITH THE VEHICLE, WHICH ARE COMPLAINTS THAT OTHERS HAVE HAD AS WELL. I CURRENTLY HAVE A CASE OPEN WITH FCA AND HOPEFULLY WILL HAVE A REMEDIATION SOON...

I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND NOTICED MY REAR LOCKER LIGHT ON MY DASH AND SWITCH. THIS SHOULD BE IMPOSSIBLE, I DO NOT HAVE A TAZER AND "FAT FINGERING" THE SWITCH IN 2H WOULD ONLY CAUSE A MESSAGE SAYING YOU MUST BE IN 4L. ANYWAY, I INSTINCTIVELY HIT THE ALL OFF BUTTON AND THE LIGHT STARTED TO FLASH. I HEADED FOR THE NEAREST OFF RAMP. WHEN I SLOWED DOWN, THE LIGHT WENT OFF. I ATTEMPTED TO TURN ON THE LOCKER, AND RECEIVED A MESSAGE ABOUT NEEDING TO BE IN 4L SEEMS LIKE A POTENTIAL SAFETY ISSUE IF ONE OR BOTH OF THE LOCKERS ENGAGE ON THEIR OWN WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEEDS.

BOUGHT A BEAUTIFUL HYDRO BLUE GLADIATOR ON 7/31/20, TOOK IT ON A SHORT TEST DRIVE AT LOWER SPEEDS AND FELT NORMAL TO DRIVE. 8/1/20 I NOTICED AT FREEWAY SPEEDS THAT STEERING REQUIRED CONSTANT CORRECTION AND LITERALLY LOOKED LIKE I WAS DRIVING DRUNK. THIS IS NOT ACCEPTABLE BEHAVIOR FOR ANY VEHICLE AND IT SEEMS AS MANY OTHER PEOPLE HAVE THIS SAME ISSUE. I'M WRITING THIS FOR DOCUMENTATION PURPOSES. VEHICLE CURRENTLY HAS 180 MILES.

STEERING LOOSE. SEVERAL DEGREES OF 'PLAY' IN STEERING WHEEL. VEHICLE WANDERS ON THE ROADWAY. CONDITION INCREASES AT HIGHWAY SPEED. VEHICLE WAS TAKEN TO DEALERSHIP, WAS CONFIRMED EVERYTHING WAS WITHIN SPEC, AND CONDITION STILL PERSISTS.

LEASED BRAND NEW GLADIATOR. NOTICED AT SPEEDS ABOVE ~40MPH, VEHICLE WANDERS. THE STEERING FEELS VERY LOOSE, RESULTING IN NEEDING TO ACTIVELY STEER THE VEHICLE JUST TO KEEP IT GOING STRAIGHT (NOT AN ISSUE WITH ALIGNMENT). WHEN ANOTHER VEHICLES PASSES ME, IT PULLS ME TOWARDS THEIR LANE (LIKE WHEN A SEMI PASSES). TOOK IT IN TO DEALER 3 TIMES WITHIN A MONTH OF OWNING IT, WHO SAID IT'S SUPPOSED TO BE LIKE THIS DUE TO THE NEW ELECTRICAL STEERING. THIS PROBLEM IS ALL OVER THE INTERNET AND NEEDS TO BE FIXED. IT IS NOT SAFE.

THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE DRIVING OUT OF THE DRIVEWAY . THERE WAS NO IMPACT OR TRAUMA . THE TRUCK IS BRAND NEW , 2 MOS OLD WITH 2,600 MILES ON IT . IT HAS NEVER BEEN DRIVEN OFF ROAD AND THE WINDSHIELD WAS NEVER IMPACTED BY ANY OBJECTS. I WAS DRIVING ~ 1 MILE PER HOUR , TURNING TO GO OUT OF MY DRIVEWAY .

A MONTH AFTER PURCHASING MY 2020 JEEP GLADIATOR OVERLAND I NOTICED HOW BOUNCY IT FELT ON THE ROAD AND WHEN TURNING RIGHT I FELT A GRINDING SOUND. THE JEEP HAS SPENT ALL ITS TIME COMMUTING TO AND FROM WORK ON THE HIGHWAY. I TOOK OFF THE RIGHT FRONT TIRE AND I NOTICED THAT THE SHOCK BRACKET THAT IS WELDED TO THE AXLE WAS COMPLETELY BROKEN OFF AND MAKING CONTACT WITH MY TIRE. UPON FURTHER INSPECTION I NOTICED IT WAS ONLY A LITTLE SPOT WELD THAT HELD THAT WHOLE THING TOGETHER. THE BROKEN SHOCK MOUNT WAS DANGLING AND TEARING THE INSIDE OF MY TIRE. I HAD IT TOWED TO THE DEALERSHIP AND THE EXPLANATION I RECEIVED FROM THE SERVICE DEPARTMENT WAS THAT THE ROBOT MISSED A LOT OF WELDS ON THE FRONT AXLE. IT HAS NOW BEEN A MONTH NOW AND MY JEEP IS STILL SITTING AND AWAITING PARTS. NOT MUCH SUPPORT FROM JEEP, JUST MAKING PAYMENTS ON A CAR I CAN'T DRIVE.

PICKED UP A NEW SPORT S GLADIATOR JUST BEFORE XMAS 2019. DURING INITIAL TEST DRIVES, I WAS EXPECTING SOME DEGREE OF SLOP IN THE STEERING, BUT DURING SUCH A LIMITED TIME, IT WAS NOT EVIDENT EXACTLY HOW BAD IT IS. BETWEEN 35-55 MPH, THIS VEHICLE IS ALMOST UNDRIVEABLE. THE SWAY FROM SIDE TO SIDE (NEEDING CONSTANT CORRECTION) IS BEYOND BELIEF. AT HIGHER SPEEDS, IT GETS LESS UNCONTROLLABLE, BUT I USUALLY DRIVE IT LOCALLY, AND IT'S TRULY TERRIFYING. ON FURTHER INVESTIGATION, IT APPEARS THIS IS A COMMON FEATURE ON ALMOST EVERY GLADIATOR, TO THE POINT THAT A COMPANY HAS DEVELOPED AND SELLS A $250 PART TO REDUCE THIS DEATH-SWAY. THE ISSUE IS THE STEERING BOX BEING BOLTED TO THE FRAME (WHICH FLEXES UNDER NORMAL USE) ALONG WITH A SUB-PAR ANTI-SWAY DAMPENER AND FACTORY-CALLIBRATED STEERING BOX, WHICH HS WAY TO MUCH PLAY (BUT CAN BE ADJUSTED). IN MY OPINION, THIS ISSUE IS GROUNDS FOR A RECALL IMMEDIATELY BEFORE PEOPLE GET KILLED. IT'S THAT DANGEROUS THAT I REFUSE TO DRIVE THE VEHICLE OVER ANY DISTANCES OTHER THAN TO MY LOCAL STORE. IT IS NOW BACK AT THE DEALERSHIP, AND THEY HAVE STATED THEY CANNOT MAKE ANY ADJUSTMENTS TO REMEDY THE SITUATION OR ADD THE SYNERGY ADAPTER WHICH RESOLVES THE ISSUE BECAUSE FIAT-CHRYSLER HAVE NOT ADMITTED THERE IS A PROBLEM AND THE NHTSA HASN'T FORCED THEM TO RESOLVE THIS. MY HOPE IS THAT SOMEONE DOESNT GET KILLED BEFORE THIS GETS RESOLVED - BUT WE ALL KNOW HOW THAT'S GOING TO GO....

JEEP WANDERS ALL OVER THE ROAD WITH VERY LITTLE STEERING PLAY IN THE WHEEL. IT DOES NOT MATTER IF YOU ARE GOING 40 OR 80MPH, IT WANDERS. MY WIFE DROVE IT THE OTHER DAY AND SAID SHE FELT LIKE EVERYONE WOULD THINK SHE WAS DRUNK. I TOOK THIS INTO THE DEALER TO HAVE IT CHECKED AND THEY SAID IT WAS WITHING MANUFACTURERS SPEC. ALL STEERING AND SUSPENSION COMPONENTS WERE TIGHT ACCORDING TO THEIR DIAGNOSIS. THEY DID NOT SEE AN ISSUE AND THIS WANDERING WAS NORMAL. IT IS ALMOST IMPOSSIBLE TO KEEP IT ON THE ROAD WITH GUSTY WINDS AT 60MPH. WE ALSO HAVE EXPERIENCED AN AC RELATED ISSUE WHERE THE AC WILL BE BLOWING COLD, THEN START TO SMELL A WARM MUSTY SMELL AND HEAT WILL BILLOW OUT FROM UNDER THE DASH ON BOTH DRIVERS AND PASSENGER FEET. OPENING UP THE GLOVEBOX SEEMS TO ALLOW THE HEAT TO POUR OUT AND THEN THE JEEP WILL RETURN TO NORMAL COMFORT COOLING. DOES NOT MATTER IF THE VEHICLE IS ON AC, AUTO AC OR RECICULATION. VERY NOTICEABLE WHEN DRIVING LONG TRIPS FOR SEVERAL HOURS. SPEED DOES NOT MATTER, BUT APPEARS TO HAPPEN MORE WHEN DRIVEN FOR SEVERAL HOURS.

I HAVE HAD JEEPS SINCE 1974 AND I AM A CHRYSLER RETIREE AND THIS NEW GLADIATOR IS NEARLY IMPOSSIBLE TO HOLD STRAIGHT ON THE ROAD..THE STEERING IS SO LOOSE IT WANDER SIDE TO SIDE..ON A NARROW 4 LANE IT IS WHITE KNUCKLE DRIVING..IT SCARES ME TO GO FAR IN IT..

VEHICLE WANDERS IN LANE FROM RIGHT TO LEFT. HARD TO MAINTAIN A STRAIGHT LINE. IF THE WIND IS BLOWING OR GUSTY, THE VEHICLE WILL DART FROM ONE SIDE OF LANE TO THE OTHER. DANGEROUS TO DRIVE. I THINK THERE IS SOMETHING WRONG WITH THE STEERING BOX. YOU CAN MOVE THE STEERING WHEEL FROM ABOUT 10:00 TO 1:00 AND THE STEERING TIRES WILL NOT MOVE.

TRUCK WANDERS ON HIGHWAY. STEERING HAS PLAY IN IT THAT IS BASICALLY A DEAD SPOT ROUGHLY 2 INCHES EACH WAY FROM CENTER. RETURNED TO DEALER WHO STATED IT WAS OUT OF ALIGNMENT. ISSUE PERSISTED AND RETURNED AGAIN THE FOLLOWING WEEK. THIS TIME IT WAS REPORTED THAT TIE ROD ENDS WERE BAD AND TECH SAID IT WAS NOT RECOMMENDED TO BE DRIVEN. AFTER TIE ROD REPLACEMENT IT WAS DRIVEN WITH SERVICE MANAGER AND ISSUE PERSISTS. SERVICE MANAGER UNSURE WHAT THE ISSUE IS BUT ADMITTED TO ME THAT THERE IS PLAY IN THE STEERING. WE DROVE A COMPARATIVE NEW FROM THE LOT AND THE ISSUE WAS SLIGHTLY WORSE ON IT. STILL WAITING, NOW SIX CALENDAR DAYS, FOR RESPONSE FROM SERVICE MANAGER ABOUT NEXT STEPS. THE VEHICLE IS NOT ABLE TO BE SAFELY DRIVEN ABOVE 45-50MPH. TRUCK WAS PURCHASED WITH ROUGHLY 400 MILES ON IT. NOW HAS 1400, 400 OF WHICH HAVE BEEN ACCUMULATED FROM THE 100 MILE ROUND TRIPS TO THE DEALERSHIP.

I PURCHASED A NEW JEEP GLADIATOR RUBICON AND TOOK IT FOR A HUNDRED MILE TRIP ON THE HIGHWAY TO VISIT A RELATIVE. AT HIGHWAY SPEEDS AROUND 70 MILES PER HOUR, THE TRUCK NEEDS CONSTANT ATTENTION AND ADJUSTMENT TO STAY IN THE LANE. WHEN YOU CORRECT TO THE CENTER OF THE LANE, IT WANDERS TO THE SIDE, THEN YOU CORRECT AGAIN, AND IT WANDERS TO THE OTHER SIDE. THE NEXT DAY I DROVE THE A HUNDRED MILES ON THE HIGHWAY BACK HOME AND IT REPEATED. I COULD NOT DRIVE THE TRUCK ONE HANDED AS IT CONSTANTLY NEEDED CORRECTION. I'VE HAD PREVIOUS JEEPS, BRONCOS, LAND CRUISERS, AND 4 WHEEL DRIVE VEHICLES. THIS IS NOT NORMAL AND IS A SAFETY PROBLEM. IT IS SCARY TO DRIVE WHEN A SEMI TRUCK IS NEXT TO YOU AS THE JEEP IS DIFFICULT TO KEEP IN A STRAIGHT LINE. DRIVING THE VEHICLE WEARS YOU OUT, FROM CONSTANTLY STEERING BACK AND FORTH TO CORRECT. I'VE RESEARCHED THE ISSUE ON-LINE AND THIS ISSUE IS WELL KNOWN IN THE JEEP COMMUNITY. THERE IS A JEEP GLADIATOR FORUM WHERE THERE ARE NUMEROUS COMPLAINTS. AT LEAST THREE AFTERMARKET COMPANIES ARE MAKING PRODUCTS TO CORRECT THE PROBLEM. IT APPEARS THAT THE STEERING BOX FLEXES WHERE IT CONNECTS TO THE FRAME. THERE ARE MULTIPLE VIDEOS ON LINE SHOWING THE STEERING BOX FLEX WHEN THE STEERING WHEEL IS TURNED. WHEN YOU TURN THE STEERING WHEEL WITH THE TIRE ON THE GROUND, THE STEERING BOX TWISTS A LITTLE CAUSING THE WANDERING VEHICLE AT SPEED. PEOPLE THAT PURCHASE THE AFTERMARKET BRACKET/BRACE FOR THE STEERING BOX SAY IT CORRECTS THE PROBLEM. MY TRUCK IS CURRENTLY AT THE D

WANDERING STEERING AT HIGHWAY & FREEWAY SPEEDS IS UNSETTLING AND UNSAFE. I DROVE HOME FROM THE DEALERSHIP 40 MILES AND THOUGHT THE WIND MUST BE CAUSING THE TRUCK TO DART ALL OVER THE FREEWAY. I DROVE ON THE STREET THE NEXT WEEK, NOT NEARLY AS NOTICEABLE AND WITH THE CROWN ON THE SURFACE STREETS IT'S HARDER TO FEEL. THE NEXT WEEK, A 70 MILE TRIP SOUTH WAS EXHAUSTING. I THOUGHT SOMETHING MIGHT BE BROKEN. BUMPING THE RUMBLE STRIP ON THE FOG LINE AND THE BOTTS DOTS IN THE LANE LINE WAS THE NORM THE WHOLE TRIP ON THE FREEWAY. THE AMOUNT OF TAKE-UP IN THE STEERING IS AN ARC OF 10 DEGREES OR MORE WHEN PARKED AND ENGINE OFF - THAT'S STEERING BOX SLOP. AN URGENT TURN ISN'T POSSIBLE, AND TURNING WHILE BRAKING IS SKETCHY AT BEST. THE DEALERSHIP I BOUGHT MY TRUCK FROM FORGOT MY NAME AS SOON AS WE DROVE OFF THE LOT - FINE, I GET IT. DON'T LIE TO ME AND TELL ME THAT SCARY STEERING IS NORMAL, DRIVE A RAM 1500 AND YOU WON'T SEE ANYTHING LIKE THIS. GETTING PUSHED OFF BY THE SERVICE MANAGER ON A SAFETY ISSUE IS WRONG. I TOOK OUR TRUCK TO AN INDEPENDENT SUSPENSION SPECIALTY SHOP AND THEY SAID THERE IS NOT ENOUGH CASTER IN THE FACTORY GEOMETRY, WHICH THE FACTORY TRIES TO MASK WITH TOO MUCH TOE IN. THEY MEASURED EVERYTHING, SAID IT WAS IN FACTORY SPEC. THE DEAD SPOT IN THE STEERING BOX IS EXACERBATING THE POORLY ENGINEERED FRONT AXLE PROBLEM (LACK OF CASTER). I HAVE A 93 WRANGLER THAT HAS MORE PURPOSEFUL STEERING, THAT'S JUST NOT RIGHT. WHEN STEERING ENGINEERING FIXES ARE ALREADY AVAILABLE IN THE

THE STEERING ON MY JEEP JTR (GLADIATOR RUBICON) IS SLOPPY. WHEN DRIVING AT HIGHWAY SPEEDS THE TRUCK WANTS TO WANDER AND REQUIRES LOTS OF CORRECTION TO MAINTAIN A GIVEN PATH. ON WINDY DAYS OR WHEN SEMI TUCKS PASS BOTH HANDS ARE REQUIRED AT ALL TIMES JUST TO MAINTAIN A GIVEN PATH. RESEARCHING ONLINE REVELS LOTS OF COMPLAINTS EXIST WITH THIS ISSUE. THERE ARE VIDEOS (AND I HAVE INCLUDED PICTURES OF MY JTR) SHOWING THE STEERING BOX MOVING OFF THE FRAME WHEN THE STEERING IS ACTUATED. SYNGERY MANUFACTURING HAS DEVELOPED A BRACE FOR THE TRACK BAR AND THE SECTOR SHAFT THAT ELIMINATES THIS PLAY AND ALMOST ALL PEOPLE WHO HAVE PAID TO INSTALL THIS AFTERMARKET BRACE REPORT MUCH IMPROVED STEERING. THE COMBINATION OF COMPLAINTS, VIDEOS, PICTURES AND AN ALREADY DEVELOPED "FIX" - NOT TO MENTION PERSONAL EXPERIENCE DRIVING MY VEHICLE - ALL POINTS TO A PROBLEM WITH THE DESIGN OF THIS STEERING SETUP. JEEP NEEDS TO RECTIFY THIS IMMEDIATELY. *TR

MULTIPLE CYLINDER MISFIRES. ENGINE RUNNING WITH VEHICLE IN MOTION. FIRST OCCURRENCE AT 160 MILES ON BRAND NEW VEHICLE. CHECK ENGINE CAME ON AND AUTO STOP/START WARNING MESSAGES AND LIGHT APPEARED. TOOK TO DEALER. THEY CLEARED ENGINE MISFIRE CODE AND MADE NO REPAIR. CHECK ENGINE LIGHT AND AUTO STOP/START LIGHT CAME BACK ON WHEN UNDERWAY ON SAME DAY THAT VEHICLE WAS PICKED UP FROM DEALERSHIP. TOOK BACK TO DEALERSHIP. SAID IT WAS MULTI CYLINDER ENGINE MISFIRE. NO DIAGNOSIS OF CAUSE DETERMINED NOR REPAIR PLAN IDENTIFIED. VEHICLE HAS BEEN IN DEALERSHIP SHOP ALMOST FIVE WEEKS NOW WITH NO PLAN FOR REMEDYING THE SITUATION. JEEP GLADIATOR FORUM INCLUDES REPORTS FROM OVER 30 SIMILAR SITUATIONS WITH VEHICLES OUT OF SERVICE. RESPONSE FROM FCA VIRTUALLY NONEXISTENT. *TR

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING WAS LOOSE WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO STEER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT REDUCED THE VEHICLE SPEED TO 50 MPH, AND THE STEERING OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO BILL LUKE CHRYSLER JEEP DODGE RAM LOCATED AT 2425 W. CAMELBACK RD, PHOENIX, AZ 85015, AND THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

CHECK ENGINE LIGHT CAME ON REPORTING P018B CODE. VEHICLE WOULD NOT START, THEN WHEN I DID GET IT STARTED WILL NOT ACCELERATE FROM STOP, WILL NOT SHIFT INTO GEAR ABOVE 5TH, AND MPG DROPS TO 5-8. DEALER REPLACED FUEL PRESSURE SENSOR AND FUEL SUPPLY LINE. TWO DAYS LATER CHECK ENGINE LIGHT CAME BACK ON WITH SAME CODE. DEALER REPORTED THAT FUEL PUMP NEEDS TO BE REPLACED. CURRENTLY PART IS ON BACK ORDER AND WILL TAKE 3 WEEKS TO SHIP. *TR

THE STEERING ON MY GLADIATOR RUBICON HAS TOO MUCH DRIFT AND PLAY, I'M CONSTANTLY CORRECTING FROM DRIFTING SIDE TO SIDE AND THE FASTER SPEED THE MORE CORRECTION. MY WIFE REFUSES TO DRIVE IT. I'M 61 YRS OLD AND HAVE ALWAYS OWNED OFFROAD VEHICLES INCLUDING 5 JEEP'S. THIS IS A REAL PROBLEM JEEP, THIS IS DANGEROUS FOR OTHER DRIVERS AS WELL. *TR

MY STEERING IS INCREDIBLE DANGEROUS,MY WIFE AND CHILD ARE NOT SAFE DRIVING THIS TRUCK AND I CANT BELIEVE I'M THE ONLY ONE...I'LL BE SCREENSHOTTING THIS PROCESS TO SEE IF ANY RESULTS CONE FROM THIS....FIAT/JEEP SHOULD NEVER PUT OUT A PRODUCT THAT STEERS AND PULLS YOU OFF THE ROAD AS THIS TRUCK WILL MOST DEFINITELY DO!!!!!! *TR

THIS IS THE SECOND TIME MY GLADIATOR HAS BEEN BACK FOR STEERING RELATED ISSUES. THE FIRST WAS DRIFTING TO THE RIGHT WHICH WAS CORRECTED BY ADJUSTING THE TOE (AT 412 MILES). TODAY I BROUGHT IT IN AGAIN BECAUSE AT HIGHWAY SPEED THE STEERING NEEDS CONSTANT CORRECTION TO STAY IN THE LANE. THE DEALER INDICATED THAT THE FRONT END ALIGNMENT WAS IN FACTORY SPECS BUT THE TIRES WERE A FEW POUNDS OVER SO PERHAPS THAT WAS THE PROBLEM. I ONLY GOT TO DRIVE ABOUT 55 MPH ON THE WAY HOME BUT THE PROBLEM STILL EXISTS. MY OLD 2009 WRANGLER UNLIMITED HAS NEVER HAD ANY SUCH STEERING ISSUES AND STILL TRACKS STRAIGHT AT 110K. THERE IS OBVIOUSLY A PROBLEM THAT MAYBE JEEP (FCA) HAS YET TO ACKNOWLEDGE BECAUSE THERE ARE NUMEROUS VIDEOS/BLOGS LISTING COMPLAINTS VERY SIMILAR TO MINE AND ALSO NUMEROUS COMPLAINTS FILED WITH THE NHTSA. A COMPANY, SYNERGY MFG, HAS COME UP WITH A NOVEL SOLUTION DUE TO DEMAND FOR A FIX SO APPARENTLY THERE IS A PROBLEM. *TR

THE CAR GOES INTO COMPLETE HALT UNDER BRIDGE WITH LOTS OF VIBRATION. IT REACTS BY PRESSING THE BRAKES. IT HAS CAUSED ME TO CRASH. *TR

THE ROOF LEAKS IN THE CENTER FRONT AND WILL UNEXPECTEDLY HIT THE DRIVER WITH WATER WHILE DRIVING. I WAS TOLD BY THE DEALER SERVICE MANAGER THAT ALL JEEPS LEAK AND THAT HE WOULD TRY TO FIX IT BUT IT WOULD LIKELY GET WORSE. IT IS A DANGEROUS EVENT TO GET HIT BY WATER WHILE DRIVING WITHOUT WARNING. THIS IS A NEW JEEP 2020 GLADIATOR. SINCE I AM TOLD IT CAN'T BE FIXED IT WOULD BE CONSIDERED A DANGEROUS FLAW. THEY HAVE OFFERED FOR ME TO DRIVE TO ANOTHER DEALER IN ANOTHER CITY TO ATTEMPT REPAIR. WITH WHAT I HAVE BEEN TOLD THAT SEEMS TO BE AN AVOIDANCE.

AROUND LATE FEBRUARY THE VEHICLE STARTED MAKING A NOISE FROM THE FRONT DRIVE SHAFT AREA. WE TOOK THE VEHICLE TO THE DEALER IN DENISON IOWA 3/4/20 AND THEY TOLD US THE FRONT DRIVE SHAFTS WERE DEFECTIVE AND THE PARTS ARE BACK ORDERED FRO 4-6 WEEKS. THEY TOLD US IT WAS SAFE TO DRIVE BUT AFTER THEY TOOK IT APART IT STARTED DOING IT MORE FREQUENTLY AND WHEN IT MADE THE NOISE IT PULLED HARD TO THE RIGHT AND SEEMED UNSAFE. WE CONTACTED FCA CUSTOMER ASSISTANCE AND THEY TOLD US THEY WOULD HAVE THEIR PARTS TEAM LOCATE THE REQUIRED PARTS. IT HAS NOW BEEN 41 DAYS AND THEY STILL DO NOT HAVE THE PARTS, AND THEY ARE TELLING US THEY DO NOT KNOW WHEN THEY WILL HAVE THE PARTS. THEY APPROVED RENTAL CAR BUT DUE TO THE EXPENSE WE RETURNED IT AFTER 1 MONTH. WE CAN ONLY GET THE MONEY WE HAVE PAID FOR THE RENTAL CAR AFTER OUR VEHICLE IS REPAIRED WHICH NOW SEEMS LIKE ANOTHER MONTH. WE COULD NOT AFFORD TO PAY OUR MONTHLY CAR PAYMENT PLUS THE RENTAL CHARGES. AT THIS POINT THE VEHICLE HAS BEEN SITTING IN OUR DRIVEWAY AND IS NOT SAFE TO DRIVE.

STEERING; SCARY TO DRIVE ON HWY. MANUAL TRANSMISSION FEELS LIKE IT GRINDS CLUTCH RELATED I THOUGHT THAT WAS NORMAL CAUSE IT WAS BRAND NEW AND NOT BROKEN IN. NOT SO PROBLEM STILL THERE. BACK UP CAMERA DOESN'T ALWAYS ENGAGE I WONDER IF THE MANUAL SHIFTING HAS ANY FLAWS. TOO MUCH CRAP FOR SUCH A HIGH PRICE. WHEN CAN I RETURN. LMK. *TR

I'VE HAD THE VEHICLE 3 DAYS. AT 40+ MPH, THE VEHICLE DRIFTS IN THE LANE. THERE SEEM TO BE A DEAD SPOT IN THE STEERING. DIDN'T NOTICE IT DURING THE TEST DRIVE, AS WE DIDN'T GO ON THE HIGHWAY AND GET OVERC40 FOR ANY LENGTH OF TIME. I DRIVE 25 MILES ONE WAY TO WORK, SO I NOTICED IT A LOT TODAY. THIS IS A $44,000 VEHICLE, IT SHOULD NOT DO THIS. I HAVE AN APPOINTMENT MONDAY AT 8 AM FOR THE RUNNING BOARDS, I WILL DEFINITELY BRING THIS UP.

WANDERING STEERING HAS BECOME DANGEROUS. STEERING IS EXTREMELY UNSTABLE AND CAR WANDERS. STEERING IS EXTREMELY DIFFICULT TO MAINTAIN STRAIGHT LINE. CAREFUL ATTENTION IS REQUIRED AS STEERING IS DIFFICULT TO MAINTAIN.

THE VEHICLE IS EQUIPPED WITH A FORWARD COLLISION WARNING SYSTEM THAT IS DESIGNED TO BOTH ALERT OF AN IMPENDING COLLISION AND APPLY BRAKES, IF NECESSARY. THE SYSTEM CAN BE SET TO: OFF, ALERT ONLY OR ALERT W/ EMERGENCY BRAKING. THE SYSTEM DOES NOT WORK PROPERLY. IN FACT, IT WORKS SO IN FREQUENTLY THAT I TOOK IT BACK TO THE DEALER. THEY EVALUATED IT FOR 3 DAYS AND FOUND NOTHING DIAGNOSTICALLY WRONG. THE FACTS THAT I CAN CONFIRM ARE AS FOLLOWS: OCCASIONALLY THE ALERT WARNING SOUND WILL CHIME BUT THE BRAKES DO NOT ACTIVATE. I HAVE BEEN UNABLE TO ASCERTAIN WHAT CONDITIONS ALLOW THE SYSTEM TO ACTUALLY ACTIVATE AND WORK PROPERLY. FOR EXAMPLE, I HAVE HAD THE ALERT CHIME WHEN ANOTHER VEHICLE WAS MAKING A RIGHT TURN IN FRONT OF ME BUT DURING THAT SAME DRIVE, WHEN A SECOND VEHICLE MAKES A SIMILAR RIGHT TURN, THE SYSTEM DOES NOT ALERT ME.

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, OIL LEAKED FROM THE VEHICLE AND LEFT A PUDDLE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO HILLTOP CHRYSLER JEEP DODGE RAM LOCATED AT (3291 AUTO PLAZA DRIVE, RICHMOND, CA 94806 (510) 243-6100) WHERE THE OIL PAN GASKET WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600. THE VIN WAS NOT AVAILABLE.

I BOUGHT A BRAND NEW 2020 GLADIATOR NOT EVEN A MONTH OLD, 6 SPEED MANUAL. VEHICLE STARTED SMOKING PROFUSELY AND WAS EXPECTING A FIRE, LUCKILY ONLY BURNT CLUTCH SMELL. CONCERNED ABOUT DRIVING IT AND ITS BRAND NEW. THE TRUCK CAN EITHER START ON FIRE OR EXPLODE! THIS IS BASICALLY A ROLLING TICKING TIME BOMB. IT'S IN AT THE DEALERSHIP NOW WITH STILL NO REMEDY. FCA SHOULD BUY THIS BACK FROM ME. W12 RECALL PRESSURE PLATE IS ONLY A GUESS AND FRANKLY ITS [XXX]. THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED WITH A MORE ROBUST AND RUGGED SOLUTION THAT MATCHES JEEPS BRAND. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

UNSURE OF WHAT THE ISSUE IS BUT HAVE OCCASIONAL ISSUES WITH CLUTCH AND STEERING IS VERY LOOSE.

WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS(50MPH+) THE STEERING WANDERS LEFT AND RIGHT. I'VE TAKEN IT TO MY LOCAL DEALERSHIP AND THEY CONFIRMED THAT THE VEHICLE DOES INDEED WANDER BUT STATED THAT SINCE ANOTHER VEHICLE ON THEIR LOT OF THE SAME MAKE AND MODEL HAS THE SAME ISSUE IT CAN'T BE FIXED AND SHOULD BE CONSIDERED "NORMAL".

I PURCHASED THE JEEP ON 12/30/2019. IT HAD 1,200 MILES WHEN THE INCIDENT OCCURRED. THE VEHICLE WAS IN MOTION WHEN 4WD AND ABS WARNING LIGHT CAME ON TO INDICATE FAILURE. I HIT THE BRAKES AND NOTHING HAPPENED. THE VEHICLE DID NOT STOP AND CAUSED AN ACCIDENT WHEN I COULD NOT STOP AT A RED LIGHT.*DT CONSUMER IS CURRENTLY WAITING ON DIAGNOSIS AND NO REPAIRS HAVE BEEN MADE. DURING THE ACCIDENT CONSUMER HAD NECK, BACK, AND SHOULDER INJURIES. POLICE REPORT HAS BEEN FILED CASE [XXX]. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

TRUCK WONDERS WHEN WHEEL IS STRAIGHT . BEEN TO THE DEALER TWICE TO HAVE IT FIXED ,. THEY DID NOTHING

TRUCK FEELS LOOSE WHEN DRIVING DOWN THE HWY ,LIKE THERE IS PLAY IN THE STEERING BOX. HAVE HAD IT BACK TO THE DEALER OVER 3 TIMES AND IT STILL DOES THE SAME THING. IT FEELS UNSAFE TRYING TO DRIVE DOWN THE ROAD, MY WIFE AND DAUGHTER WILL NOT DRIVE IT. THEY SAY IT'S TO HARD TO STAY IN THERE LANE. THE TRUCK HAS DONE THIS SENSE I BOUGHT IT.

THE STEERING IS LOOSE, REQUIRES CONSTANT DRIVE ADJUSTMENTS TO STAY IN LANE.

STEERING ISSUES - LARGE DEAD SPOT IN STEERING THAT MAKES IT EXTREMELY DANGEROUS TO DRIVE. MY WIFE WON'T EVEN DRIVE THE VEHICLE AS IT SCARES HERE AT HIGHWAY SPEEDS. AROUND TOWN THE DEAD SPOT IS SMALLER - STILL A WORK OUT TO KEEP STRAIGHT, BUT VERY DANGEROUS AT HIGHWAY SPEEDS. THE TRUCK WANDERS ALL OVER AND YOU HAVE TO CONSTANTLY CORRECT. CROSS WINDS ARE EVEN WORSE AS YOU HAVE TO CROSS THE GAP OF THE DEAD ZONE WHEN THE GUST STOPS BEFORE CONTROLLING THE STEERING. TOOK IN TO THE DEALER LAST WEEK - THEY CHECKED IT ALL OVER, FOUND NOTHING WRONG UNDERNEATH - TOLD ME THAT +/- HALF AN INCH DEAD SPOT IS IN SPEC. PROBLEM IS THAT ON A RACK IN THE SHOP, THE DEAD SPOT IS SMALLER (WHILE A WHOLE INCH IN PLAY IS STILL A LOT AND SHOULD BE UNACCEPTABLE FOR ANY CAR MADE IN THE LAST COUPLE DECADES). ON REAL WORLD DRIVING CONDITIONS, THERE IS RESISTANCE FROM THE ROAD, SO THE DEAD SPOT IS A LITTLE LARGER. GO FASTER, LIKE THE 75 AND 80MPH ROADS IN TEXAS, THE DEAD SPOT IS HUGE. AT HIGHWAY SPEEDS IT LOOKS SIMILAR OR WORSE THAN THIS VIDEO - HTTPS://WWW.YOUTUBE.COM/WATCH?TIME_CONTINUE=6&V=Q8TFEHCOTJQ&FEATURE=EMB_LOGO WILL BE TAKING IT TO ANOTHER DEALER AND ANOTHER UNTIL RESOLVED - NOT SAFE TO DRIVE ON HIGHWAY - AND COMPARED TO OUR OTHER JEEP - THE STEERING IN THAT IS TIGHT AND RESPONSIVE - SO THIS IS AN ISSUE THAT CAN BE RESOLVED IF JEEP WANTS TO RESOLVE. MANY OTHER VIDEOS WERE POSTED, LOOKS LIKE MANY TAKEN DOWN NOW. SOMETHING ISN'T RIGHT IN THE STEERING BOX - TOO MUCH SLOP - NEED ENGINEERING TO PUT OUT

THERE IS A 2" PLUS DEAD ZONE IN THE STEERING WHERE DRIVER INPUT TURNS THE WHEEL NEITHER LEFT NOR RIGHT. THIS IS MARGINALLY ACCEPTABLE IN MOST SITUATIONS BUT IN WINDS AND OR TOWING IT BECOMES VERY DANGEROUS. LIKE DRIVING A BOAT WITH A LOOSE RUDDER.

DEATH WOBBLE. WHEN DRIVING AT SPEEDS OF 65+ MPH WHEN THE WEATHER IS BELOW 38F, IF MY JEEP HITS A SIGNIFICANT BUMP IN THE ROAD THE STEERING WHEEL BEGINS TO VIOLENTLY SHAKE AS DOES THE REST OF THE VEHICLE. IT STOPS AFTER I REDUCE MY SPEED TO BELOW 55MPH.

THE STEERING ON MY VEHICLE DRIFTS WITHIN THE LANE AND IS VERY DIFFICULT TO OPERATE. THE DEALER SAID IT IS A COMBINATION OF ELECTRIC AND MECHANICAL STEERING WHICH IS SENSITIVE. DEALER SAID REPAIR FOR THIS ISSUE AT THIS TIME. WAITING FOR A SOFTWARE UPDATE.

AT SPEEDS OF 65+ MPH. IRREGULARITIES IN THE ROAD SURFACE CAUSE THE VEHICLE TO SWERVE RANDOMLY TOWARD THE DITCH OR THE OTHER LANE. HOLDING A SINGLE LANE IS NEAR IMPOSSIBLE.

THE STEERING ON THIS JEEP HAS A 1-1.5" PLAY ON EITHER SIDE OF DRIVING STRAIGHT AND WANDERS ALL OVER THE ROAD.. IT TAKES SOME SERIOUS EFFORT TO KEEP IT DRIVING STRAIGHT.

WENT ON A 100 MILE TRIP AND WAS EXHAUSTED WHEN I RETURNED HOME FROM TRYING TO KEEP IT BETWEEN THE LINES. IT WANDERED ALL THE TIME.

EXCESSIVE PLAY IN THE STEERING WHEEL. VEHICLE REQUIRES APPROXIMATELY 2 TO 3 INCHES OF MOVEMENT BEFORE THE FRONT TIRES REACT. THIS CREATES AN UNSAFE DRIVING CHARACTERISTIC WITH UNEXPECTED MOVEMENT WHILE DRIVING AND DIFFICULTY TO MAINTAIN LANE.

THE SO CALLED DEATH WOBBLE WHILE DRIVING UNDER NORMAL CONDITIONS....DRY PAVEMENT AT SPEEDS BETWEEN 60/65 MPH ON BOTH CITY STREETS AND HIGHWAYS ....IT HAPPENS QUITE OFTEN...THIS VEHICLE HAS ONLY 4000 MILES

WHILE IN MOTION AND INCREASINGLY NOTICEABLE AS SPEED INCREASES THERE IS A DEAD SPOT IN THE STEERING. THE INPUT OF THE STEERING WHEEL DOES NOT CORRESPOND TO THE MOVEMENT IN THE TIRES AS OBSERVED FROM TESTING STEERING WHEEL MOVEMENT AND MONITORING THE TIRE MOVEMENT. THE VEHICLE HAS BEEN CHECKED TWICE BY THE DEALERSHIP. THE FIRST TIME THE DRAG LINK WAS REPLACED WITH NO NOTICEABLE IMPROVEMENT. THE SECOND TIME THE VEHICLE WAS DEEMED TO BE OPERATING AS EXPECTED. AFTER REPLACING THE DRAG LINK THE DEAD SPOT MOVED ENTIRELY TO THE RIGHT SIDE. WHEN THE STEERING WHEEL IS STRAIGHT, MOVEMENT TO THE LEFT IS IMMEDIATELY RESPONSIVE. MOVEMENT TO THE RIGHT HAS ABOUT A 2 INCH DEAD ZONE. THE SYMPTOM CAN BE OBSERVED IN THIS VIDEO: HTTPS://YOUTU.BE/-PJQTFGV4UC THE PROBLEM IS MOST LIKELY IN THE STEERING BOX AS THE INPUT TO THE STEERING BOX IS NOT MATCHING THE OUTPUT INTO THE STEERING COMPONENTS. HAVING DRIVEN OTHER GLADIATORS WITHOUT THIS ISSUE AND HEARD FROM NUMEROUS OTHER OWNERS ABOUT HAVING RESPONSIVE STEERING, THIS ISSUE SHOULD NOT BE DESCRIBED AS NORMAL OPERATION.

THE VEHICLE HAS A STEERING ISSUE WHEN DRIVING AT HIGHWAY SPEEDS. IT HAS TO BE CONSTANTLY TURNED TO KEEP IN A STRAIGHT PATH. IT WONDERS UNCONTROLLABLY WITHOUT CONSTANT ADJUSTMENTS FROM THE DRIVER. THIS IS A SAFETY ISSUE TO ME BECAUSE IT'S EASY TO GET OUT OF YOUR LANE IF YOUR NOT CONSTANTLY FOCUSED ON THE ROAD. YOU CAN'T TAKE YOUR EYES OFF THE ROAD FOR EVEN A SPLIT SECOND.

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 50 MPH, THE VEHICLE WOULD DRIFT OUT OF THE LANE AND THE STEERING WOULD NOT IMMEDIATELY RESPOND WHEN TURNING THE STEERING WHEEL MAKING THE STEERING VERY UNSTABLE. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER LITHEA DODGE (2121 MLK JR. BLVD EUGENE OR) WHO WAS UNABLE TO IDENTIFY THE FAILURE AND INDICATED THAT THE VEHICLE HAD OPERATED AS NORMAL. THE MANUFACTURER) WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8.

LOSE DRIVE POWER

TODAY IS THE FIRST TIME I'VE TAKEN MY NEW JEEP GLADIATOR ON THE FREEWAY. IT HAS ONLY 259 MILES. I NEVER NOTICED ANY STEERING PROBLEM WHILE DRIVING IN TOWN, BUT AT HIGHER SPEEDS ON THE FREEWAY I WAS CONSTANTLY CORRECTING TO STAY IN THE CENTER OF MY LANE. I AGREE WITH THE MANY OTHER STEERING COMPLAINTS THAT THERE HAS TO BE A FIX. I FELT VERY UNCOMFORTABLE DRIVING LIKE THIS.