Page 8 of 10 · complaints 351–400 of 484

2020 Jeep Gladiator complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Steering
Filed Nov 25, 20201,000 milesAZ

VEHICLE IS UNSAFE AT HIGHWAY SPEEDS. STEERING IS EXTREMELY LOOSE CAUSING VEHICLE TO WANDER LEFT AND RIGHT AND DIFFICULT TO KEEP IN LANE.VERY UNSAFE IN MODERATE TO HARD BRAKING AS WELL. MANUFACTURER HAS ISSUED A TSB BUT DEALERSHIPS ARE NOT FORTHCOMING IN THE REPAIR. THIS NEEDS TO BE A SAFETY RECALL BEFORE PEOPLE MORE PEOPLE ARE HURT/KILLED

Electrical System
Filed Nov 25, 20206,000 milesNY

BASE JEEP GLADIATOR RADIO WILL SHORT OUT WITH A LOUD POP WITHOUT WARNING RANDOMLY WHILE IN OPERATION. THE SOUND IS VERY LOUD THAT EMITS FROM THE JEEPS SPEAKERS AND STARTLES YOU ENOUGH YOU COULD MISTAKE IT FOR HITTING SOMETHING OR CAUSE AN ACCIDENT. WHEN IT HAPPENED THE FIRST TIME I NEARLY WENT INTO THE NEXT LANE NOT EXPECTING TO BE BLASTER WITH SOUND. AFTER THE SHORT SOUND THE RADIO DIES, WHEN IT COMES BACK ON IT HAS LOST ALL SETTINGS SUCH AS TIME, STATIONS, PHONE PAIRING. THIS PROBLEM IS WIDESPREAD AND LARGELY SEEMS TO BE IGNORED BY JEEP. THEY REPLACED MY RADIO WHEN IT SHORTED AT THE DEALERSHIP ONCE. NEW RADIO DOES THE SAME EXACT THING, WAS TOLD THE FIRMWARE IS MOST LIKELY DEFECTIVE. THIS HAS BEEN GOING ON IN THE WRANGLER AS WELL SINCE 2018.

Steering
Filed Nov 23, 202017,500 milesIN

AT A LOW SPEED IN A RIGHT HAND TURN, A COMPLETE LOSS OF STEERING CONTROL OCCURRED. STEERING SEAMED TO LOCK UP. HAD TO STOP VEHICLE, USED SOME FORCE TO TURN STEERING WHEEL LEFT AND RIGHT. AFTER ATTEMPTING THIS TASK, WHEN TURNING TH STEERING WHEEL TO THE LEFT, ABILITY TO STEER RETURNED. VEHICLE WAS THEN MOVED INTO THE GARAGE AND LEFT. THIS OCCURRED2 DAYS AFTER VEHICLE WAS REPORTED BY DEALERSHIP AS BEING REPAIRED. THIS HAS OCCURRED SEVERAL TIMES, TURNED OVER TO DEALERSHIP FOR REPAIRS. I DO NOT FEEL SAFE OPERATING THIS VEHICLE.

Steering
Filed Nov 21, 20201,000 milesPA

1 INCH OF PLAY IN STEERING WHEEL BOTH RIGHT AND LEFT OF CENTER AT ALL TIMES. VEHICLE WANDERS AND REQUIRES CONSTANT CORRECTION TO HOLD A STRAIGHT LINE AT ALL SPEEDS. DRIVING AT HIGHWAY SPEEDS (55+) IS DANGEROUS AND REQUIRES REPEATED BACK AND FORTH MOTION TO KEEP VEHICLE IN LANE.

Steering
Filed Nov 20, 20204,000 milesGA

THE STEERING IS UNSTABLE AT HIGHWAYS SPEED WITH WANDERING AND CONSTANT STEERING CORRECTION NEEDED. AT TIMES, THERE SEEMS TO BE NOTCHY FEELING WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS - JUST A BIT OF RESISTANCE THEN IT'S GONE. THE WANDER AND STEERING CORRECTION IS WORSE THE WARMER IT IS. I PICKED THE DATE OF MY LAST LONGER TRIP BUT IT'S BEEN COMMON SINCE SUMMER 2020.

Steering
Filed Nov 20, 2020550 milesAL

THE VEHICLE STEERING IS VERY LOOSE AT HIGHWAY SPEED REQUIRING CONSTANT CORRECTIONS. THE VEHICLE WILL WONDER WITHIN THE LANE. IT ALSO FEELS LIKE THERE IS A DEAD ZONE IN THE STEERING WHEEL THAT'S FAR ABOVE ANY OTHER VEHICLE I HAVE DRIVEN

Steering
Filed Nov 19, 20206,000 milesNJ

I EXPERIENCE THE EXTREME VIBRATION ON HIGHWAY SPEEDS IN MY STEERING WHEN I HIT SMALL BUMPS. DEATH WOBBLE IT IS COMMONLY CALLED. I ASKED THEM TO FIX IT ONCE AND IT IS STILL THERE.

Steering
Filed Nov 19, 20204,400 milesNM

FCA HAS ADMITTED TO BAD TSB STEERING GEAR AND HAS NOT RECALLED THE VEHICLE FOR THE PART BUT HAS MADE THE PART AVAILABLE FOR FREE FOR THOSE WHO HAVE HAD ISSUES WITH STEERING BEING WOBBLY. THEY NO LONGER STATE PART IS AVAILABLE. THEY HAVE CANCELED ALL PART REQUESTS.

Steering
Filed Nov 19, 202015 milesMT

EXCESSIVE STEERING WHEEL PLAY OF APPROXIMATELY 5 TO 8 DEGREES BEFORE VEHICLE RESPONDS TO INPUTS. THIS CAN BE NOTICED DRIVING ON FLAT LEVEL STREET AND MOVING THE STEERING WHEEL FROM LEFT TO RIGHT UNTIL VEHICLE JUST STARTS TO RESPOND. STEERING PLAY SEEMS TO VARY A BIT BETWEEN VERY HOT AND VERY COLD OUTDOOR TEMPS. AT HIGHWAY SPEEDS VEHICLE REQUIRES CONSTANT FOCUSED ATTENTION TO MAINTAIN POSITION WITHIN LINES. IN HIGH WIND SITUATIONS AT HIGHWAY SPEEDS DRIVING FOR MORE THAN AN HOUR BECOMES STRESSFUL DUE TO TRYING TO KEEP VEHICLE ON ROAD. SO FAR THIS HAS NOT CAUSED AN ACCIDENT BUT DOES MAKE HIGHWAY DRIVING VERY ANNOYING AND STRESSFUL. IN CITY DRIVING THE STEERING IS NOT TOO BAD UNLESS DRIVING 40 OR FASTER. TURNING AND CORNERING STEERING RESPONSE SEEMS NORMAL WITHOUT THE PLAY, ONCE PRESSURE IS INITIATED IN THAT DIRECTION. PLAY SEEMS TO BE LOCALIZED IN THE NEUTRAL POSITION OF THE STEERING BOX. THIS IS A CONTINUING ISSUE WITH NO PART RECALL, THERE HAS BEEN A FCA TECHNICAL SERVICE BULLETIN TSB-0807420 GROUP 08 ELECTRICAL DATED AUGUST 10, 2020 BUT MANUFACTURE PARTS AND RESPONSE TO THIS ISSUE HAS BEEN UNACCEPTABLE.

Steering
Filed Nov 18, 20201,000 milesCO

SINCE THE VEHICLE WAS NEW, IT WONDERS AT HIGHWAY SPEEDS. THERE IS A LOT OF PLAY IN THE STEERING WHEEL/GEAR BOX. IT REQUIRES CONSTANT CORRECTION TO MAINTAIN THE LANE AND IS DANGEROUS AND WILL FATIGUE THE DRIVER ON LONGER DRIVES.

Steering
Filed Nov 18, 20201,000 milesNJ

THE STEERING HAS A LOT OF PLAY AND THE VEHICLES WANDERS EXCESSIVELY ON THE HIGHWAY. IT IS WORSE IN WARMER WEATHER AND WHEN TOWING.

Steering
Filed Nov 18, 202028 milesTX

MY 2020 JEEP GLADIATOR MOJAVE MODEL HAS A MAJOR ISSUE WITH ITS STEERING, WHEN DRIVING ON THE FREEWAY THE VEHICLE WANTS TO WANDER OUT OF THE LANE (WHILE THE STEERING WHEEL IS KEPT STRAIGHT), THE VEHICLE WILL WANDER SIDE TO SIDE AND GO OUTSIDE OF THE DRIVING LANE. TO KEEP THE VEHICLE IN THE LANE ONE HAS TO DO MULTIPLE STEERING CORRECTIONS TO KEEP THE VEHICLE DRIVING STRAIGHT. AS AN OWNER OF MANY PREVIOUS JEEPS I HAVE NEVER SEEN IT LIKE THIS BEFORE. ALIGNMENT IS GOOD, AND THE VEHICLE IS STOCK, STOCK SUSPENSION AND WHEELS AND TIRES. THIS POOR STEERING PERFORMANCE WAS LIKE THIS WHEN NEW AND PICKED UP FROM THE DEALER. IT IS VERY DANGEROUS AND MY WIFE IS SCARED TO DRIVE THE GLADIATOR, THERE NEEDS TO BE A NATIONWIDE RECALL TO ADDRESS THIS SAFETY ISSUE FOR THE STEERING RACK.

Suspension
Filed Nov 18, 20201,000 milesMA

WHILE DRIVING AT ALL SPEEDS ON HIGHWAY AND SIDE ROADS WHILE TRAVELING STRAIGHT THE VEHICLE WANDERS BOTH TO THE LEFT AND THE RIGHT. THERE IS ALSO ALOT OF PLAY IN THE STEERING WHEEL.

Suspension
Filed Nov 18, 20206,000 milesMA

WHILE TRAVELING AT APPROXIMATELY 70MPH ON THE INTERSTATE AFTER TRAVELING OVER A SMALL BUMP THE STEERING WHEEL SHOOK VIOLENTLY FOR 3 TO 4 SECONDS UNTIL I SLOWED DOWN THE VEHICLE TO APPROXIMATELY 50MPH. A MILE OR SO DOWN THE ROAD THE VEHICLE DID THE SAME THING AT ABOUT THE SAME SPEED

Electrical System
Filed Nov 17, 2020250 milesPA

SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.

Steering
Filed Nov 17, 20205,000 milesCA

CONSTANT DRIVER'S CORRECTION IN ORDER TO KEEP IT GOING STRAIGHT AT HIGHWAY SPEEDS. STEERING FEELS LOOSE AND HAS ABOUT 1"-2" PLAY ON EITHER DIRECTION.

Steering
Filed Nov 17, 202041 milesOK

BRAND NEW VEHICLE WITH LESS THAN 600 MILES ON IT SUFFERS FROM VERY LOOSE STEERING RESULTING IN WANDERING AND DEAD SPOTS IN STEERING. VERY DANGEROUS AT HIGHWAY SPEED BECAUSE OF CONSTANT CORRECTIONS NEEDED TO KEEP VEHICLE IN TRAFFIC LANE. TSB ISSUED BY MANUFACTURER BUT DEALERS REFUSING TO DO WORK AND NOW MANUFACTURER CANCELLING PARTS ASSOCIATED WITH TSB REPAIR INCLUDING STEERING GEAR AND MOUNTING BOLTS.

Steering
Filed Nov 16, 20206,273 milesWA

THE STEERING ALLOWS THE VEHICLE TO WONDER AND REQUIRES CONSTANT CORRECTION. THERE IS FREE PLAY IN THE STEERING THAT REQUIRES CONSTANT CORRECTION TO MAINTAIN MY LANE OF TRAVEL. THE ISSUE IS EXTREME AT HIGHWAY SPEED AND COMPOUNDED ON ROUGH PAVED ROADS. THERE ARE SEVERAL TIMES THAT I COULD NOT CORRECT THE WONDERING OF MY JEEP GLADIATOR QUICK ENOUGH AND HAVE LEFT MY LANE OF TRAVEL DUE TO THE STEERING ISSUE CAUSING TO POTENTIAL HIT OTHER VEHICLES TRAVELING NEXT TO ME ON MULTI LANE ROADS OR DRIVE OFF THE ROAD. THE STEERING IS ON THE GLADIATOR IS S SERIOUS ISSUE AND MAKE THE VEHICLE DIFFICULT TO CONTROL.

Unknown or Other
Filed Nov 14, 20205,000 milesWA

REAR BACKUP CAMERA STOPPED WORKING AND SCREW WENT BLUE

Steering
Filed Nov 13, 202023,000 milesTX

PURCHASED MY JEEP GLADIATOR LESS THEN A MONTH AGO AND NOTICED IT HAD EXTREMELY LOOSE STEERING WHEN ON THE HIGHWAY AND EVEN ON BACK ROADS WHEN GOING OVER 30MPH. IT IS HARD TO STAY WITHIN YOUR LANE. IT LOOKS AS IF A DRUNK DRIVER WAS DRIVING DOWN THE ROAD. IT FEELS SCARY WHEN OTHER VEHICLES ARE NEXT TO ME AS IT FEELS I AM GONNA DRIFT INTO THEIR LANE AND HIT THEM WITHOUT BEING ABLE TO PROPERLY CORRECT THE STEERING.

Steering
Filed Nov 12, 20205,500 milesWA

THE STEERING ON THIS JEEP GLADIATOR IS EXTREMELY DANGEROUS. THE TRUCK IS ALL OVER THE ROAD AND IF YOU ARE AT HIGHWAY SPEEDS IT'S WHITE KNUCKLE RIDE YOU CAN'T WAIT TO GET OVER WITH. THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD.

Steering
Filed Nov 11, 20206,000 milesFL

TOOK MY TRUCK IN TO THE DEALER FOR EXTREMELY LOOS FEELING STEERING, IT TAKES NEARLY 2 INCHES OF STEERING INPUT TO EFFECT A CHANGE IN STEERING, AND IT WANDERING IN THE LANE AS I DRIVE IT. THE TRUCK ACTUALLY HAS DONE THIS SINCE I BOUGHT IT IN APRIL 2020. THERE IS A TSB OUT TO REPAIR THIS ISSUE. I TOOK TO THE DEALER AUG 31 2020, AND ALL THEY DID AT THE TIME WAS TO UPDATE THE SOFTWARE ON THE JEEP, AND TOLD ME TO COME BACK IF ISSUE STILL PERSISTS. I TOOK IT BACK IN SEPT FOR THE SAME, AND THEY CLAIMED PARTS WERE ORDERED. WE ARE NOW INTO NOVEMBER WITH NO END IN SIGHT. I TOOK A CAMPING TRIP WITH MY FAMILY TWO WEEKS AGO, I CAME OUT FROM BEHIND GUARD RAILS ON THE INTERSTATE INTO THE WIND, AND WAS BLOWN ALMOST OUT OF MY LANE BEFORE I COULD REGAIN STEERING CONTROL. FCA DOES NOT SEEM TO DEEM THIS AS A SAFETY ISSUE, AND IS LIMITING THE NUMBER OF REPLACEMENT PARTS FOR THE 2020, SO THEY CAN PUSH OUT THEIR 2021 MODEL YEAR VEHICLES. JEEP CUSTOMER SUPPORT SAYS THERE IS NOTHING THAT THEY CAN DO TO GET THE ISSUE TAKEN CARE OF.

Steering
Filed Nov 9, 2020500 milesMS

I AM UNABLE TO TO KEEP THE CAR STRAIGHT ONCE IT GETS ABOVE 55. I AM CONSTANTLY HAVING TO ADJUST LEFT AND RIGHT TO TRYING AND KEEP THE JEEP STRAIGHT. I LITERALLY JUST GOT THIS CAR AND ONLY HAVE 700 MILES ON IT.

Structure › BodyFire
Filed Nov 7, 202023,000 milesMA

I ENTERED THE HIGHWAY AND MY POWER STEERING LIGHT CAME ON. I THEN LOST POWER STEERING. IMMEDIATELY GOT OFF AT THE NEXT EXIT AND PULLED INTO THE GAS STATION. AS I EXITED MY VEHICLE I OBSERVED SMOKE COMING FROM THE HOOD VENTS. THE ENGINE BAY THEN BECAME FULLY ENGULFED IN FLAMES AND THE FIRE DEPARTMENT RESPONDED TO EXTINGUISH THE FIRE. VEHICLE IS TOTAL LOSS.

Steering
Filed Nov 7, 2020400 milesOH

THE STEERING WHEEL NEEDS CONSTANT ADJUSTMENT AND INPUT AS THE WHEELS OF THE CAR DO NOT TRACK STRAIGHT, AND ARE NOT IN SYNC WITH THE STEERING WHEEL. IT'S EVEN MORE STRESSFUL WHEN DRIVING AT HIGHWAY SPEEDS, IT DOESN'T MATTER IF YOU ARE DRIVING STRAIGHT, ON CURVES, THROUGH CONSTRUCTION ZONES, AND ALONGSIDE SEMI-TRUCKS, THE STEERING WHEEL NEEDS CONSTANT ATTENTION, AND THE VEHICLE WANDERS AT ALL TIMES. THE STEERING WHEEL IS LOOSE AND MOVES ABOUT THREE INCHES FROM CENTER IN EITHER DIRECTION WITHOUT THE FRONT WHEELS MOVING. THE DRIVE IS MENTALLY EXHAUSTING. THE STEERING WHEEL IS SO LOOSE, THAT WHEN YOU PLACE YOUR HANDS AT 10 O'CLOCK AND 3 O'CLOCK, THE STEERING WHEEL DOES NOT STAY FIRM, IT MOVES - WE HAVE TO PROP OUR ELBOWS ON THE ARMRESTS TO STABILIZE THE STEERING WHEEL. WE DID TEST DRIVE OTHER GLADIATORS AND THE PROBLEM DID NOT OCCUR IN THOSE VEHICLES. WE LIKE THE JEEP BRAND, HAVE OWNED SEVERAL JEEPS, AND WOULD LIKE TO KEEP THE GLADIATOR, BUT WE ARE AFRAID TO DRIVE THIS VEHICLE, IT'S UNSAFE.

Steering
Filed Nov 1, 2020GA

THERE IS A STEERING PROBLEM WITH MY GLADIATOR. I HAD THE NEW STEERING BOX CHANGED OUT ALONG WITH THE NEW UPDATE WHICH HELPED SOME BUT YOU HAVE TO CONSTANTLY KEEP CONTROL OR IT WILL WANDER OFF THE ROAD OR INTO OTHER LANE OF TRAFFIC. THIS IS A SAFETY ISSUE. THERE IS TOO MUCH PLAY IN THE STEERING AND IT IS EXHAUSTING WHEN YOU ARE DRIVING. DEALERSHIP STATED THAT "IT IS A JEEP". I HAVE OWNED 5 OTHER JEEPS AND NEVER HAD AN ISSUE AS BAD AS THIS IS. JEEP HAS TO RECOGNIZE THE ISSUE AND ISSUE A SAFETY WARNING BEFORE SOMEONE'S LIFE IS INVOLVED. I HAVE SPENT MONEY ON A FRONT END ALIGNMENT IN HOPES THIS WOULD ELIMINATE THE PROBLEM AND HAD TO ADD AN ALIGNMENT CASTER/ PINION ANGLE BOLT KIT AND STILL WANDERING.

Service BrakesCrash
Filed Oct 28, 20204,000 milesTX

FIRST INCIDENT WAS APPROACHING A TURN OFF INTO A SHOPPING AREA, A CAR WAS STOPPED THERE WAITING FOR TRAFFIC AS I APPROACHED I APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO WAY DOWN, I DIDN'T HAVE TIME TO RECYCLE BRAKE PEDAL AS IT WENT SO FAR DOWN I WAS HITTING GAS PEDAL, THUS CAUSING ME TO COLLIDE. SECOND INCIDENT OCCURRED WHILE DRIVING TO TOWN AND A STRONG BRAKE BURNT SMELL WAS OCCURRING, WHEN I ATTEMPTED TO STOP AGAIN BRAKE PEDAL WENT WAY DOWN AGAIN WHICH THIS TIME I HAD TIME TO REGAIN CONTROL FROM HITTING GAS PEDAL AND FORCE STOP, INSPECTED BRAKES AND FRONT BRAKES WERE EXTREMELY HOT AND SMOKING AS IF BRAKES WERE BEING CONSTANTLY APPLIED, I DID NOT FEEL BRAKES BEING APPLIED GOING DOWN THE HIGHWAY JUST SMELL AND INSPECTION OF FRONT BRAKES HEATING UP. I CALLED ROADSIDE ASSISTANCE AND VEHICLE WAS TOWED TO REPAIR STATION WAITING ON RESULTS. I FEEL THAT IF NOT TAKEN CARE OF TOTAL BRAKE FAILURE WOULD OCCUR AND MAJOR ACCIDENT.

Steering
Filed Oct 24, 2020100 milesFL

SYMPTOM/CONDITION WHILE DRIVING. ' STEERING WANDER. ' VEHICLE HAS A LEAD/PULL TO THE RIGHT OR LEFT. ' STEERING FEELS LIKE IT HAS EXCESS PLAY. MUST REPLACE THE STEERING GEAR AND UPDATING THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SOFTWARE.

Steering
Filed Oct 22, 2020256 milesFL

THE STEERING IS VERY LOOSE AND THE VEHICLE PULLS TO THE RIGHT AND FEELS LIKE IT'S BOUNCING ALL OVER THE PLACE. IT FEELS LIKE I AM DRIVING IN A WIND STORM WITH CONSTANT CORRECTIONS AND OVER CORRECTIONS MAKE IT FEEL UNSAFE. REPRODUCE ISSUE: DRIVE AT 50MPH RELEASE STEERING WHEEL, VEHICLE IMMEDIATELY SWAYS TO THE RIGHT. DRIVE AT 60MPH VEHICLE CONSTANTLY NEEDS CORRECTIONS.

Steering
Filed Oct 20, 2020450 milesPA

PULLS/DRIFTS TO THE RIGHT AT HIGH SPEEDS FORCING YOU TO MAKE CONSTANT ADJUSTMENTS. THE LOOSE STEERING AND CENTER 'DEAD SPOT' MAKE IT EASY TO OVER CORRECT AND PUT YOU IN A DANGEROUS SITUATION IN TRAFFIC.

Steering
Filed Oct 13, 2020150 milesNV

STEERING LOOSE AND THE CAR CAN NOT BE STRAIGHT,THE STEERING HAVE TO MUCH PLAY AND THE CAR MOVE FROM SIDE TO SIDE TO TRY TO KEEP IT IN THE LANE,ALSO A BAD VIBRATION AFTER PASS A NO LEVEL SURFACE....VERY DANGEROUS ON THE FREEWAY,ALSO I TURN ON THE CAR AND MOVE THE STEERING WHEEL FROM SIDE TO SIDE WITHOUT DRIVING IT AND THE STEERING BOX MOVE FROM THE CHASSIS AND HAVE A GAP LIKE 1MILLIMETER FROM THE CHASSIS...THIS IS NOT NORMAL

Steering
Filed Oct 1, 20202,000 milesCO

THE DEAD ZONE IN THE STEERING WHEEL IS FAR GREATER THAN WHAT JEEP CLAIMS IT IS. THE STEERING WANDERS OR PULLS. THE DEALERSHIPS REFUSE TO DO ANYTHING BECAUSE 'ITS A JEEP THING'. NO ITS NOT. ITS A DEATH WISH THING. THE PROBLEM IS EITHER IN THE STEERING BOX OR THE TRAC BAR. BUT JEEP WONT FIX IT BECAUSE IT WOULD BE TOO EXPENSIVE.

Steering
Filed Sep 22, 20201,000 milesTX

AT HI-WAY SPEEDS VEHICLE PULLS OR SWAYS. WHEN YOU MOVE THE STEERING WHEEL TO CORRECT. IT'S EASY TO OVER CORRECT AS THE STEERING WHEEL SEEMS TO HAVE A DEAD SPOT.

Steering
Filed Sep 21, 202011,000 milesSC

VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. HAVE SCHEDULED DIAGNOSIS WITH THE DEALERSHIP.

Steering
Filed Sep 20, 2020100 milesCA

ON THE HIGHWAY STEERING IS HORRENDOUS. SO MUCH WANDERING AND PULLING TO THE RIGHT. THE STEERING FEELS LIKE IT HAS EXCESS PLAY IN GENERAL. I FEEL UNSAFE DRIVING IN MY BRAND NEW JEEP GLADIATOR.

Engine
Filed Sep 16, 2020112 milesVA

STARTING AT JUST OVER 100 MILES MY VEHICLE STARTED DISPLAYING A ELECTRONIC START/STOP SYSTEMS ERRORS AND THE CHECK ENGINE LIGHT CAME ONE. THE CEL WAS CAUSED BY ENGINE MISFIRES AND SHOW CODE P0300. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT FCA WAS AWARE OF THE PROBLEM AND IT WAS WELL KNOW, BUT NO FIX IS AVAILABLE. THE MISFIRES CAUSE ENGINE STUMBLE AND INABILITY TO ACCELERATE AS EXPECTED WHEN PULLING OUT OR CROSSING ONCOMING TRAFFIC. THE NHTSA MAY WANT TO INVESTIGATE AS FCA DOES NOT HAVE AN ANSWER. THIS MAY BE A DEFECT IN MANUFACTURING OR SOFTWARE AND SEEMS TO BE LEADING TO OUTRIGHT ENGINE FAILURES FOR MODELS WITH MORE MILES. PHOTO ATTACHED SHOWING THE DASHBOARD WARNINGS THAT CONTINUE TO OCCUR.

Steering
Filed Sep 11, 2020150 milesLA

STEERING IS LOOSE WHEN DRIVING AND VEHICLE 'WANDERS' WHAT I FEEL IS MORE THAN A MODERN DAY VEHICLE SHOULD. CAN CERTAINLY BE DANGEROUS IF NOT PAYING CLOSE ATTENTION. SOME DAYS ARE WORSE THAN OTHERS. STRANGE IN COMPARISON TO ANY OTHER VEHICLE I'VE OWNED.

Steering
Filed Sep 10, 2020300 milesOR

IT IS VERY HARD TO KEEP THE JEEP GOING STRAIT DOWN THE ROAD AT SPEEDS OVER 30 MPH. VERY UNSAFE. I HAVE EVEN BEEN PULLED OVER BY POLICE.

Engine
Filed Sep 2, 2020249 milesOH

ON MY 2020 JEEP GLADIATOR RUBICON ESS AND CHECK ENGINE LIGHT CAME ON AT 249 MILES. CHECK ENGINE LIGHT CODE WAS P0300 MULTIPLE CYLINDER MISFIRE. TOOK IT TO THE DEALER MONROE DODGE AND THEY REPLACED THE BATTERY FOR ESS AND DID A RECOMMENDED PCM FLASH FOR THE CHECK ENGINE LIGHT. I PULLED OUT OF THE DEALERSHIP AND CHECK ENGINE LIGHT WAS IMMEDIATELY BACK ON FOLLOWED BY ESS LIGHT. DEALER IMMEDIATELY HOOKED UP THE SCANNER AND THEY SAID THE P0300 MULTIPLE CYLINDER MISFIRE IS BACK ON. DEALER IS SAYING THEY HAVE TO TEAR INTO THE ENGINE. THIS SEEMS TO BE A PROBLEM WITH THESE VEHICLES THAT NHTSA SHOULD INVESTIGATE FOR MANUFACTURING DEFECT. SEEMS TO BE ONLY WITH THE ENGINES MADE IN SALTILLO SOUTH ENGINE PLANT IN MEXICO.

Engine
Filed Sep 1, 20201,700 milesMD

2020 JEEP GLADIATOR AT 1760 MILES NUMEROUS AUTO START STOP FAILURES WITH CHECK ENGINE LIGHT AND P300 CODE (ENGINE MISFIRE). TOOK TO THE DEALER AND WAS TOLD BAD GAS AND THEY RESET THE CODE. AT 1900 MILES AFTER NUMEROUS AUTO STOP START FAILURES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES ON COLD START. DEALER CHANGED COILS AND PLUGS. AT 2300 MILES CHECK ENGINE LIGHT BACK ON WITH NOTICEABLE MISFIRES. DEALER CHANGED EGR VALVE AND DID A SOFTWARE UPDATE. AT 2850 MILES CHECK ENGINE LIGHT BACK ON. DEALER DID ANOTHER SOFTWARE UPDATE. 2 DAYS AND 50 MILES LATER CHECK ENGINE LIGHT ON WITH NOTICEABLE MISFIRES. CURRENTLY AT THE DEALER FOR 10 DAYS LATER WITH NO FIX IN SIGHT. MANY GLADIATORS HAVE THIS MISFIRE PROBLEM.

Steering
Filed Sep 1, 20201,456 milesCA

VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. VEHICLE, AT THE TIME OF THIS REPORT, HAS 1456 MILES. IT IS WITH THE DEALER TO DIAGNOSE. I HAVE REFERENCED FCA'S TSB 08-074-20 TO THE SERVICE ADVISOR. VEHICLE HAS FACTORY SUSPENSION, TIRES/WHEELS, AND STEERING COMPONENTS.

Steering
Filed Aug 27, 2020130 milesNY

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WOULD GO SIDE TO SIDE, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO MAINTAIN STRAIGHT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FOX CHRYSLER DODGE JEEP RAM LOCATED AT 346 GRANT AVENUE RD, AUBURN, NY 13021 AND THE SECOND DEALER UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 130.

Engine
Filed Aug 26, 20201,036 milesWA

AUTO START/STOP UNAVAILABLE WARNING LIGHT ON COLD START. ROUGH ENGINE IDLE UNTIL UP TO TEMPERATURE. CHECK ENGINE LIGHT ON NEXT COLD START. CODE P0300 (MULTIPLE CYLINDER MISFIRE). THIS HAD HAPPENED SEVERAL TIMES. THIS IS MY THIRD TIME TAKING IT IN AND NOW THEY ARE TEARING DOWN THE ENGINE ON A TRUCK WITH 1000 MILES ON IT. EVERY OCCURANCE WAS COLD START ON ENGINE AND AFTER PUTTING TRUCK INTO GEAR AT LOW SPEED.

Steering
Filed Aug 22, 2020100 milesOR

VEHICLE WANDERS ON ROAD AT SPEEDS OVER 30 MPH. SLACK IN STEERING WHEEL. USUALLY VEERS TO RIGHT. CONSTANT STEERING ADJUSTMENT WHILE DRIVING IS MANDATORY. ONCE IT STARTS IT'S A BACK AND FORTH CORRECTION IN BETWEEN LANE MARKERS. SOMETIMES LEAVING LANE INTO ON COMING TRAFFIC OR SOFT SHOULDER. AT HIGHWAY SPEEDS AND WHILE IN CITY.

Steering
Filed Aug 18, 20205,000 milesAZ

PURCHASED A 2020 JEEP GLADIATOR RUBICON. I NOTICED THE STEERING IS VERY DIFFICULT TO KEEP THE VEHICLE WITHIN THE LANE. THE RESPONSE IS UNPREDICTABLE, AS I ASSUMED I WOULD GET USED TO THE STEERING OVER SEVERAL WEEKS OF DRIVING. NOW WITH SEVERAL MONTHS OF DRIVING, I STILL HAVE DIFFICULTY DRIVING WITHIN THE LANE. PROBLEM IS WORSENED AT HIGHWAY SPEEDS. REVERSE STEERING IS REQUIRED WHEN EXITING A TURN ON THE FREEWAY. WHILE DRIVING STRAIGHT, THE VEHICLE WILL DRIFT OUT OF THE LANE REGULARLY. TAKEN TO THE DEALERSHIP WITH NO EFFECTIVE SOLUTIONS YET. STEERING DAMPER HAS BEEN REPLACED, BUT DID NOTHING TO IMPROVE THE SITUATION.

Fuel/Propulsion SystemFire
Filed Aug 18, 202012,900 milesNY

TL* THE CONTACT OWNED A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, FLAMES WERE COMING FROM THE BED OF VEHICLE TOWARDS TO THE CAB. THE CONTACT WAS ABLE TO PULL OVER THE VEHICLE AND JUMP OUT. THE CONTACT STATED THE FIRE WAS EXTINGUISH BY THE FIRE DEPARTMENT. A FIRE DEPARTMENT REPORT WAS FILED WHICH STATED THE FIRE STARTED UNDERNEATH THE BED OF VEHICLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT STATED LOCAL DEALER AND MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 12,900.*DT*LN*JB*JB*DT*JB

Steering
Filed Aug 18, 2020460 milesFL

AS I WAS DRIVING MY 2020 JEEP GLADIATOR WITH ONLY 460 MILES DOWN I-95 BETWEEN NEW SMYRNA BEACH AND TITUSVILLE. THE TRUCK KEPT WANDERING INTO PASSING LANE AS I WAS ON CRUISE CONTROL AND HAD TO KEEP CORRECTING TO KEEP FROM INTRUDING INTO OTHER LANE. I HAVE DRIVEN MANY JEEPS BEFORE AND EVEN OLDER WRANGLERS NEVER FELT SO LOOSE. THIS IS DANGEROUS !

Steering
Filed Aug 14, 20201 milesTN

MY JEEP GLADIATOR OVERLAND MODEL HAS ALWAYS HAD AN ISSUE WANDERING ON THE ROAD AND PULLING TO THE RIGHT, EVEN AFTER AN ALIGNMENT. JEEP HAS ISSUED A TSB 08-074-20 AND I HAVE CALLED ROCKIE WILLIAMS JEEP IN MT JULIET, TN. THEY HAVE SAID THIS DOESN'T APPLY TO MY JEEP EVEN THOUGH I DEFINITELY HAVE THE STEERING BOX PART #68418449AE THAT SHOULD BE REPLACED WITH PART #68507576AA PER THE TSB.

Engine
Filed Aug 13, 2020FL

ENGINE LIGHT HAD BEEN ON SINCE A FEW DAYS AFTER PURCHASE. IT'S BEEN IN THE SHOP FOR 3 DAYS NOW, AND SERVICE DEPARTMENT AT DEALERSHIP WAS TOLD, BY THE ENGINEERS, NOT TO RELEASE IT UNTIL THEY HEARD BACK FROM THEM. I UNDERSTAND THAT THERE ARE TWO OTHER JEEPS AT SAME DEALERSHIP WITH SAME PROBLEM. IT WAS PURCHASED ON JULY 25, AND WITHIN A WEEK THE LIGHT CAME ON EVERY TIME IF DROVE IT

Power Train
Filed Aug 11, 20204,900 milesNV

REAR LOCKER ENGAGED WHILE TOWING A WINNEBAGO HIKE 170S TRAVEL TRAILER ON THE INTERSTATE IN 2H AT 70 MPH. THE REAR LOCKER SHOULD NOT ENGAGE UNLESS THE VEHICLE IS IN 4LOW. THE REAR LOCKER WOULD NOT DISENGAGE RESULTING IN A ROAD-SIDE ASSISTANCE CALL AND TOW TO DEALERSHIP.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2020 Jeep Gladiator → · Every Gladiator year → · How the figures are calculated →