2020 Jeep Gladiator complaints

The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Water leaking inside vehicle from the rear window. I went online and discovered there are several people having issues with the same type of problem. I would hate for the humidity to cause electrical malfunctions causing an accident from water damage.

On Wednesday, March 9, 2023, my wife pulled down the passenger visor to put on make-up and noticed the part of the visor that pivots dropped out of its socket and the visor was just drooping down at that point. She had to push that visor part back into the socket to get it to stay somewhat. Now, every time she pulls down the visor it does the same thing. I've seen on this website (NHTSA) and the Gladiator Forum that this is a known and widespread safety issue that apparently Jeep has not decided to announce a recall on. When I went in for an oil change and tire rotation today, Thursday, March 10, 2023 at the David Stanley Dodge/Jeep dealership in Midwest City, OK and advised them of the problem with the visor, they stated I was out of warranty and that they could order me one for $330 with tax parts/labor. According to what I've read about the problems with the visors, perhaps a replacement for two visors would be in order, but that would cost $660. I advised the dealership that I didn't feel like I should have to pay for a replacement if the visor issue is a known defect. The dealership advised me that I could call the Jeep Help Line.

The clutch has been slipping for a while. Over the last week the situation has become worse. Today the slippage resulted in failing to accelerate ended up in a stall while on the on ramp on a highway and narrowly escaped being rear ended by an 18 wheeler which barely managed to stop 2 feet behind. The clutch on this vehicle has been deffective since I bought it (I have driven a manual truck for 20 years and never had problems). FCA has issued a recall (software update for fire hazard) which has been completed on this vehicle but in my opinion fire is not the only danger for this defective clutch. Clutch slippage and stalling is also a hazard. When this incident happened, and tried to get more information I realized there is a second recall for the same exact issue which the "software update" was supposed to fix. When the incident happened earlier today, the clutch was extremely hot and while it did not catch fire it slipped and put me in a dangerous situation. All the while the software update did not do anything. I urge NHTSA to force FCA/Stellantis to replace the clucth on all affected vehicles, or reimburse customers who like myself will do so at their own cost.

Defrost only blows from center vents. Wiper blades ice up and cause visibility issues

Front end violently shakes between 30 and 75 mph when hitting a bump in the road and is better known as a "Death Wobble". The issue based on experts can be the steering damper, tie rods ends and/or tie rod, drag link, track bar, steering box or all of the above. The problem is that there is no factory parts to fix this issue so I've had to go to after market parts to get this resolved. First time it happed on the hwy it almost threw me off the hwy.

When driving on the roadway at speeds of approximately 50-60 mph, and after hitting a bumpy patch in the road, the car wheels and steering system begins to shake violently. I explain it this way..... imagine driving along with no issues and suddenly without notice, the round wheels become square wheels. It can be a very traumatic experience and is certainly dangerous. I then need to immediately carefully slow down and/or pull to the side of the road and come to a stop. Then, I can proceed back onto the road and the Jeeps seems to be ok. I have 51K miles on the Jeep, which has all the original factory components, with no alterations. This began a few months ago his has happened 3-4 times in the last few weeks. I have an appointment with the Jeep dealership in a week.

Shaking of front suspension - steering wheel and front tires

While I was driving on the freeway, suddenly all of my warning lights came on and my windshield wipers and the power steering went out. It was very difficult to pull over with the power steering out and stop. This is the second time this has occurred in 6 months. The first time this happened I had it towed to the dealer, they found nothing wrong but when I went to pick it up it happened again before I left the dealer. The service manager kept it and they ran more codes and thought they resolved the problem, but the same thing happened again when I went to pick it up. Finally, they gave me a loaner vehicle and after a month the Gladiator was finally fixed. The dealer said it was a defective wiring harness. Now the same problem is back. This is a serious safety issue due to the power steering going put and locking up the steering wheel. I have read many, many complaints from other Jeep Gladiator owners of the same issue.

Steering wheel violently shakes if driving at highway speed and you hit a small bump

The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 50-60 MPH, the vehicle experienced the death wobble after driving over a bump on the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,460.

Steering is very loose, wanders all over the road and is especially noticeable at higher speeds. It’s very exhausting constantly correcting the steering to keep straight on the road. There is a lot of play in the steering box. I’ve taken my jeep to be fixed by the dealership more times than I can count. I’ve had the steering box replaced 3 times with no improvement. This has been a day 1 issue that hasn’t been fixed. It’s especially dangerous in the snow, I had a perfect driving record till I went off the road during my first winter. Dealer confirmed there was a lot of play in the steering but hasn’t fixed it, they’ve just basically throw their hands up in the air. This isn’t what I expected when I bought a new Jeep, it’s been a nightmare.

Driving down the road the steering gear box will randomly quit, could be doing 70 mph down the expressway and not be able to swerve, turn or avoid an accident. Has happened to me three times. Also the steering free play on these vehicles is absolutely insane and very difficult to keep the vehicle in its lane going down the road. I have been pulled over by police three times for “swerving” and it’s all due to the steering wheel having too much free play. This needs to be recalled because it’s unsafe to drive

WHEN DRIVING 35MPH TO 65 MPH HITING ANY BUMP IN ROAD WILL CAUSE STEERING WHEEL TO SHAKE VIOLENTLY BACK AN FORTH UNCONTROLLABLE.

WHEN DRIVING THE SPEED LIMIT ON THE HIGHWAY (70MPH) we experienced some rough road. The steering wheel and the whole vehicle began to shake. This has happened several times and the shaking stopped when we slowed down significantly. Thankfully there were no cars in our immediate vicinity or this could have caused and accident. WE are reporting this to the dealership today. A search on social media reported many other people having this same problem.

At highway speeds when hitting a slight bump (i.e. expansion joint on a bridge or road way) the vehicle shakes violently. This can easily make the driver lose control of the vehicle. The Dealership reproduced and confirmed the issue and a Jeep Star Ticket was opened.

While driving on a main road, in a rural area, the "Electronic Stability Control Maintenance" alert was enabled. It was a cold January morning and approximately 35 degrees at 9am. My tire pressure alerts were also activated and I presumed that the Stability Control alert was due to a potential flat tire, not just a cold morning pressure imbalance, which happens frequently when there are drastic swings in temperature. Less than a minute later, the "Electronic Throttle Control Maintenance Required" alert flashed and I lost the ability to accelerate. I was in an area that was going uphill and no shoulder. Due to my momentum, I was able to get halfway up the hill and pull over into a residential driveway. I shut the car off, waited a minute and turned it back on. I attempted to pull back onto the road and noticed that a) I could still not accelerate and b) There was a large oil truck barreling up the hill and I would be a potential hazard and accident if I pulled in front of it. I then began to notice that smoke was billowing from under the hood. I turned back into the residential driveway and immediately shut off the vehicle and called for roadside assistance. The vehicle was taken by flatbed to the nearest dealership to be diagnosed. They ended up determining that there was moisture in the oil and claimed that it was common in this model year. They flushed the systems and gave me an oil change, which was was due for anyhow. The dealership kept the vehicle overnight and said the

The ESS/Auto Start/Stop system is unavailable rendering the remote start for cold weather unavailable. This issue also effects the reliability of the battery and electrical supply as a whole potentially leading to unexpected engine stoppages and stranding due to a no start scenario. The issue is widespread and well documented among 2018-Current Jeep Rangler models as well as 2020-Current Jeep Gladiator models. Causes are reported by dealers ranging from premature failure of the start/stop auxiliary battery to TPM/distribution box failures. My vehicle has experienced this issue twice with the first occurrence shortly after purchase. With many of the effected vehicles reaching the end of their warranty period, the number of vehicles circulating on highways will increase creating a safety hazard. Further, the failure of this system may create an EPA compliance issue as the ESS/Auto Start/Stop system is required equipment to meet EPA fuel economy standards for the fleet.

On 12/2/22 while driving at 70 mph, I suddenly lost power steering. Every system warning light came on and windshield wipers began running when this happened. I managed to get it to the side of the road, but it has zero gauges, no acceleration, cannot shift, and cannot be shut off. After 30 minutes, the warnings began to clear themselves and I was able to safely drive it to a dealer. The battery was assumed to be the issue and it was replaced. Picked the vehicle back up on 12/7/22 and the exact same scenario occurred on 12/13/22; highway speeds, complete loss of power steering, multiple system warnings, wind shield wipers began running. Once again, couldn’t shift it and couldn’t shut it off. I timed the process the second time. At exactly 30 minutes, it began resetting itself and I was able to drive it home before delivering it to the dealership this morning.

I recently purchased this vehicle used, while driving the lights go off and the vehicle shuts off while moving. Not displaying any warning indicators at the time. Luckily vehicle is a manual, so I have been able to coast to a stop safely. Situation could be very dangerous. Once off the vehicle will go dead and won't restart. After a few moments vehicle will restart until the problem occurs again without warning. Jeep/chrysler has obvious issues with this vehicle and has not done any recalls. Even though they have documented occurrences with similar vehicles.

While driving there is a lot of steering play, which makes it hard to control at time. The steering wheel shakes while driving over 45.

Death wobble. Excessive wobbling while traveling on the highway. Usually occurs after traveling over variations in the roadway surface. Happened one before when vehicle had approximately 30,000 miles. Dealer replaced the stabilizer. Started again at approximately 60,000 miles. Wobble can get so bad i feel like i’m going to get thrown out of the vehicle.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving 30 MPH, he heard a scraping sound inside the vehicle. The contact then stated that while he pulled into a service station, the brake pad and caliper bracket assembly detached and got caught in the rear passenger’s side wheel, causing the tire to be punctured. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 33,000.

My wife and I were driving on a freeway each time this happened. After driving over a bump in the road, the front end vibrated violently to the point we had to slow down drastically and pull over. It controlled okay after slowing down to a very slow speed. This has happened approximately 5 times. We are scared to drive this vehicle. It causes the steering wheel to vibrate. We called the dealership today (Sat.) noone called back but we will call them Mon. This vehicle is too dangerous to drive.It has between 27 and 28 thousand miles. It has never been off road.We bought it new off the lot and will pursue this with the dealer. We wanted to report it before someone is in an accident. It is available for inspection.

Jeep turns off/power off/ dies when driving any speed. I was driving in freeway 60+mph and it just died. I took to dealer on january 2022 and took 2 weeks to figure out a electrical wiring hardness was bad. It was good until now October 2022. It died again like the first time. Only way to power it up is getting a battery jump. This is same issue as the first time. It was not cheap and I seen online that alot of other gladiators are having same issue.im about to take it again to dealer this week

Inside the engine the rocker arm is making a ticking noise all the time and is rubbing against the shaft. My safety is at risk because the engine could fail at any moment while driving. This is an ongoing problem with these engines; 3.6 liter pentastar engines. There were no warning lamps prior to this failure.

Center rear brake light failed. Detected 18 months after purchase.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving 65 MPH over a bump in the roadway, the vehicle experienced a death wobble. The contact stated no warning light was illuminated. The contact was able to drive on the side of the road at 10 MPH until he regained control of the vehicle. The contact stated he had experienced the failure six times. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 47,550.

Error Codes P0300, 301,305, 420. Driving on the interstate I got the CEL light. One point during driving when the 420 code came in vehicle went into limp mode and speed was greatly reduced in 70 mph traffic. Luckily I was able to get to the side of the road so no accident happened. Researched the issue and changed ignition coil packs and plugs. Upon restarting vehicle got the P0300 coda again. More research done and found the bulletin from FCA for the repair. Took to dealership and they refreshed. Picked up from dealership and threw the code instantly. Took to another dealership and now they are saying it is because of aftermarket coil packs and plugs. This is a big issue with JEEP and they are not trying to fix anything.

I replaced the gears to 513 at 5000 miles The locker went out at 17000 miles.. The locker is internal to the axle Went to jeep to try to get it covered under warranty and they have refused stating that changing the gears voids the warranty on anything in the axle This should not be valid as the locker was never touched.. There are 1000's of locker issues going on with the axle

I have been having problems with my steering 17 thousand miles after I bought this 56k dollar jeep. sometimes the steering wheel locks to the left or to the right when pulling out of parking lots.than it also pulls to the left in the high way. My motor mounts also are not good any more because they make noise and my motor rocks back and forth.The shock absorbers all 4 also need replacement. This jeep is steering and handling is very unstable and I don’t feel safe driving it. My starter needs replacement for the 3rd time. my gas consumption is 10 miles to the gallon!!!!my day running lights don’t turn on and this issue with lights and electrical problems been with this jeep since 7k miles after I bought! If you leave this jeep on you can take the keys with you it some one can just drive off no keys necessary. my speakers are sounding scratchy for a long time and no repairs to this yet. 35k miles driven, my jeep has been at the dealership for several times getting all kinds of repairs.

My truck malfunctioned at an automatic car wash. It has approximately 54k miles. I had no warning lights or system alerts on vehicle or Uconnect app. I stopped in the parking lot & put the Gladiator in Park, I left the ignition on. I got off truck & got a towel to clean interior.There are several spaces to vacuum. I put the vehicle in DRIVE to move forward & out of the way of a patron that was going to reverse out. In DRIVE, I pushed the gas pedal in a slight & normal way. The truck REVERSED in DRIVE position. It accelerated to an unknown speed, it felt constant. I pushed break with foot I pushed D with. Right foot. The breaks didn’t work. I tried breaking several times during incident, it was approximately 10 seconds. I didn’t have time to use e- break. I don’t believe back up camera was displayed. I concentrated on physically looking at surroundings & steering. I avoided hitting 1 car, a SUV & a brick wall. The truck made contact with around 4 trees & a sign. The damage was mainly to L side. There’s damage to R side & R back tire had a bulge on it. I went over a concrete, grassy area & felt the impacts of front & back ends going over it & landing. I went over another concrete curve & hit a tree at an angle around the middle of front L cab. The impact caused the car to bounce forward. It didn’t move. I put the truck in Park from D position. I pushed off button. I couldn’t get out of truck of driver side door it’s damaged. 1 witness & lady from suv stopped to check on me. I c

The sun visor bracket failed on both the passage and drivers’ side of the vehicle. On the driver’s side when the bracket fails it impends the driver’s vison as gravity defaults the position in a down angle.

I have had this vehicle in the shop more times than it has been on the road. It originally started with the auto start stop sensor. They told me to turn that off. They did an update. And it kept happening over and over again where it would cut itself off and I couldn’t get it restarted. The fix worked for maybe a month and it started all over again. Now the engine light is on I can be doing 30 miles an hour down the middle of town and it dies even with the auto start stop turned off. The steering is so loose that you have to fight it all the time to keep it in the road. The engine light is on and stays on. And it sounds like a scraping when the vehicle is in motion but the tires have clearance and no issues with their clearance. Checked under the vehicle nothing is under the vehicle. This vehicle has never been off road. I believe it qualifies as a lemon.

I need help with the service shifter message , the truck get un drivable after this message blinks three times , is so annoying bc you loose power steering control and the truck don’t go up to 3000 rpm , please fix these Issues

The driver (and passenger) Sun visors have a defect that causes the sunvisor to fall into the field of driver view while driving. I almost hit a pedestrian because I couldn’t see while trying to frantically get the visor into a safe location. Jeep won’t issue a recall and it is deadly serious. I almost killed a human today because of this defect.

There is a well documented design defect with both the driver and passenger sun visor. They are known to just fall in front of the driver’s view creating a driving hazard. This happened to my wife and her visibility was immediately obstructed while driving. A recall needs to be created to minimize risk on our roads.

The driver side sun visor collapsed while I was driving over 60 mph on the freeway on a vehicle under 3K mileage. It appears this issue is common for many jeep owners. Aside from the reactionary swerve to a random object falling & obscuring your view while driving on the freeway, I managed to regain control, pull over and wedge it back temporarily. Apparently it's not an easy fix and glue does not work.

A braking sensor failed on the Gladiator causing the ABS, 4WD, and cruise warning lights to become illuminated. The brakes then did not work properly causing an accident. The EDR report shows the ABS system was turned off as a result of the sensor. The attached documentation shows an expert reviewed the information and came to the conclusion the failed sensor caused the ABS to be off which in turn caused the brakes to lock. The brakes locking caused a skid which caused the accident. Also to note the general manager of Bellevue AutoNation let me know the sensor has since been changed out along with the brake cables on 06/05/2021 for all Jeep Gladiators. Jeep has known this is a problem and has not done a recall.

Electrical system malfunction. Gladiator is burned down completely. Copart now has it under my insurance companies instruction. Large electrical fire. I took my vehicle into the dealer because the start stop feature stopped working. I received a call at the end of the day and was notified that both my batteries where bad. They replaced both under warranty and kept it over night for testing. Received a call the fallowing late morning informing my that my vehicle was repaired and was ready to be picked up. On my way home I was stopped at a light and noticed smoke coming out around the hood. I immediately pulled over and opened the hood. The electrical wire on the passenger side below the fuse panel were burning. I tried to put it out with a towel but was burned. I called 911 but by the time the fire department came it was too late. My Gladiator was completely burned down. This incident happened in front of a school as they where letting out. A police officer was there directing student to walk around the dangerous incident. The incident was inspected by the fire department and was confirmed in a report that it started in the engine compartment. No warning lamp or messages.

At 70 mph after hitting expansion joint, the steering wheel and front end will violently shake until speed is below 50 mph. Dealership acknowledged this a known problem with jeeps-aka the death wobble. They think it is the tires but cannot replace them with fiat-chrysler approval. this is an absolutely unsafe scary to operate vehicle.

The contact owned a 2020 Jeep Gladiator. The contact stated while driving approximately 65 MPH, the vehicle began to shake violently. The contact stated that the steering and brakes still functioned as needed and was able to safely exit the highway. The contact stated no warning light was illuminated. The contact had taken the vehicle to a dealer, where it was diagnosed with a severe oscillation event and advised that the tie bar and steering gear needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 21,633.

Ever since I got this vehicle it’s been a roller coaster. As I’m driving the vehicle home from the dealership the vehicle displays on the screen that it’s going to shut off. I pulled over immediately on the side of the road and the vehicle turned off while in drive at 0 MPH! I put my emergency signals on and waited 15-30 minutes before the car would let me turn it back on! I drove home and as soon as I’m pulling into the driveway the car literally shuts off in reverse with no signs foreshadowing this! It was so embarrassing. What a birthday surprise. I had to call triple A to come tow it back to dealership. They had to change battery. Which is about 1 hour away at least depending on traffic. Picked up the vehicle sometime that week. The beginning of the next week as I’m driving to work the vehicle displays on the dash that the engine is overheating! I notice the vehicle starting to smoke so I pulled over immediately. I missed work that day. I had to call another tow to the dealership. The manager said that the truck would be in the shop for a month at least because they have to order a new engine! They gave me a terrible rental. I got the truck back around a month later. Months go by random creaking occurs periodically. I go to the dealership and they say I need new ball joints. Item is on back order so they’ll let me know when it arrives. Months go by start/stop system doesn’t work anymore. I go to the dealership and they keep it for a few days and don’t end up fixing the pr

This vehicle wanders and pulls you all over the road if your going over 30 miles an hour. Steering is very hard to control and feels like you can can over correct if not careful.

The vehicle wants to wander from side to side when you go over 30mph. You arfe constantly having to correct for it.

My wife and I took delivery of a brand new 2020 Jeep Gladiator Sport on 4/28/2021. The vehicle is completely stock and has only been serviced by the dealership we purchased it from. In October 2021, we drove over a defect in the highway at approximately 70 miles per hour. The entire vehicle started shaking. It felt like the shaking was coming from the front suspension and steering. We pulled off the highway to the shoulder. As we slowed to about 50 miles per hour, the shaking stopped. There were no warning lights or indicators before, during or after this event. The incident was very frightening and could have led to losing control of the Jeep on a very busy 4 lane highway. We took the vehicle to the selling dealership to have it looked at. The service manager could not duplicate it but a steering damper replacement was ordered. We were able to duplicate the shaking in the same location on 10/21/2021 at 55 miles per hour and again 10/22/2021 in the same location, at 58 miles per hour. It happened several subsequent times. The steering damper was replaced on 12/13/2021. There were 12,887 miles on the Jeep then. The "Death Wobble" still occurred. A new steering gear was ordered by the dealership. The steering gear was replaced 2/14/2022. Mileage now 15,502 miles. As I was driving home from the dealership on 2/14/22, I ran over a transition strip onto the entry ramp to a 4 lane highway. I was going 70 miles per hour. The shaking started and was shaking so hard, my face skin was

Driving at 68mph a a very drastic wobble in the steering occured. Have an appointment with jeep dealership. Truck has thirty eight thousand miles with no warning of any kind . Sudden and abundant violent shaking .

Ever since my Jeep Gladiator had recall 21V-028 performed my reverse lights and reverse camera do not work. Harr Dodge of Worcester Ma did the recall. I now can not get a Ma state inspection sticker because these lights do not work. I took the Jeep to another dealer to repair but they refused. No problems with the vehicle before the recall was done.

Driving at speeds between 55-75 mph, when the gladiator hits a bump in the road (most commonly a straight bridge gap) the entire front end shakes uncontrollably. When speeding up the shake gets worse. The only remedy is to drop the speed 7-10 mph to stop the shaking. The jeep has been taking in and the steering dampener was replaced, the problem started again about 1 year later. It seems to be worse when the temperature is below 40 degrees.