Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT AFTER BEING INVOLVED IN A HEAD ON COLLISION WHILE DRIVING 45 MPH, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE NECK, SHOULDER, AND KNEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,828.
AIRBAGS FAILED TO DEPLOY- DURING A HEAD-ON COLLISION AT 40 MPH IN THE OPPOSING VEHICLE TRAVELING AT APPROXIMATELY 15 MILES AN HOUR, AND TOTAL DESTRUCTION OF THE FRONT END OF THE VEHICLE THE AIRBAGS FAILED TO DEPLOY. ADDITIONAL INJURIES WERE SUSTAINED TO THIS FAILURE. NO RECALL NOTICE HAD BEEN RECEIVED BY THE OWNER. *TR
I BOUGHT MY CAR 2/5/14, BRAND SPANKING NEW (ONLY 35 MILES ON IT). I WAS STOPPED AT A STOP LIGHT AT NIGHT FAR AWAY FROM MY HOME WAITING FOR IT TO TURN GREEN. AT THIS POINT THE CAR HAS ABOUT 365 MILES ON IT. THE CAR JERKED A FEW TIMES BUT SOUNDED LIKE IT WAS ABOUT TO TAKE OFF, LIKE IT WAS SHIFTING BY ITS OWN. CAR DID NOT RPM. IT STOPPED JERKING HOWEVER HAPPENED AGAIN A FEW SECONDS LATER. WHEN THE LIGHT TURNED GREEN, THE CAR WOULD NOT GO ANYWHERE. I HAD TO PRESS ON THE GAS FOR A LONG TIME BEFORE THE CAR DECIDED TO MOVE OR EVEN SHIFT INTO A GEAR. CAR WOULD MOVE BUT ONLY IN 1ST GEAR, IT RPM'D ALL THE WAY TO 4. THE TEMPERATURE GAUGE SHOWED THAT THE CAR GOT HOTTER THAN USUAL. ONCE I FOUND A SAFE PLACE TO PARK, I IDLED INTO A ANGLE PARKING SPOT AND BY THEN THE CAR WOULDN'T MOVE ANYMORE - SOLID ENGINE LIGHT CAME ON. ONCE I GOT A HOLD OF THE DEALER THEY GAVE ME INSTRUCTIONS FOR TOWING. AS SOON AS THE CAR WAS PUT ON THE FLATBED TOW TRUCK, ALL YOU COULD SEE WAS TRANSMISSION FLUID ALL OVER THE GROUND. IT LOOKED LIKE BLOOD, EVERYWHERE. THAT HAPPENED ON 2/12/14. IT IS 2/25/14 - CAR IS STILL AT THE DEALER WAITING TO BE FIXED, APPARENTLY PARTS ARE NATIONAL BACKORDER AND I AM ANGRY. I HAD MY CAR FOR 8 DAYS; DEALER HAS HAD IT GOING ON 13 DAYS NOW. AT LEAST, THOUGH, I AM THANKFUL IT DID NOT HAPPEN ON THE EXPRESSWAY OR WHAT NOT. I COULD HAVE DIED. THE TRANSMISSION IS NOT SAFE; COULD POTENTIALLY CAUSE AN ACCIDENT. *TR
THE CAR IS ALL OVER THE ROAD WHEN DRIVING ON SNOW COVERED ROADS.I HAD THE DEALER CHANGE TIRES.IT DID NOT HELP!! IT FEELS LIKE I''M SKATING ON ICE AND AM WHITE KNUCKLED EVERY TIME I APPROACH OTHER VEHICLES COMING AT ME! I HAD A 2011 COMPASS THAT PERFORMED SPOTLESS_WHAT HAPPENED HERE? *TR
PASSENGER SIDE FRONT AND BACK DOORS HAVE A LEAK WHICH ALLOWS WATER TO LEAK INTO THE VEHICLE CAUSING THE CARPETING TO BECOME SATURATED AND RETAIN THE WATER TO THE POINT WHERE IT PUDDLES AND HARD TO PROPERLY CLEAN. *TR
VEHICLE WAS DRIVEN AT 60 MPH ON INTERSTATE. VEHICLE'S ENGINE STALLED CAUSING SUDDEN DROP IN SPEED TO 25 MILES MPH. VEHICLE WAS THEN PULLED TO A COMPLETE STOP, PLACED IN PARK, THEN TURNED OFF. ONCE THE VEHICLE WAS RESTARTED ENGINE LIGHT WAS ILLUMINATED. VEHICLE WAS THEN DRIVEN OFF OF INTERSTATE WHERE IT STALLED AN ADDITIONAL 4 TIMES WITHIN 10 MINUTES OF OPERATION. *TR
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE WINDSHIELD WIPER MECHANISM WOULD NOT FUNCTION WHEN THE LEVER WAS PUSHED DOWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE TECHNICIAN STATED THE KNOB HAD TO BE TURNED IN ORDER TO ACTIVATE THE WINDSHIELD WIPER. THE CONTACT STATED WHEN HE ORIGINALLY PURCHASED THE VEHICLE THE WINDSHIELD WIPER LEVER COULD BE PUSHED DOWN IN ORDER TO ACTIVATE THE WIPERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 400.
PURCHASED A NEW 2014 JEEP COMPASS, AND 2 DAYS AFTER PURCHASING ON MY WAY HOME I SET CRUISE CONTROL AND LET MY FOOT OFF THE PEDAL. WHEN I MOVED MY LEFT FOOT CLOSER TO MY SEAT, MY SHOE TRIGGERED THE HOOD RELEASE LATCH. THE HOOD POPPED UP A FEW INCHES, AND IF THE UNDER HOOD SAFETY WASN'T THERE THE HOOD COULD HAVE OPENED COMPLETELY. SAME THING HAPPENED 4-5 DAYS LATER, WHILE DRIVING DOWN THE INTERSTATE. THE WAY THE LATCH PROTRUDES NEAR THE PEDALS IS THE CAUSE FOR THE MULTIPLE TIMES I'VE ACCIDENTALLY TRIGGERED THE HOOD RELEASE. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Jeep Compass → · Every Compass year → · How the figures are calculated →