Page 5 of 7 · complaints 201–250 of 308

2014 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Exterior Lighting
Filed Jul 1, 201769,000 milesNY

ONE HEADLIGHT SUDDENLY WENT OFF, TOOK IT TO A MECHANIC TO CHANGE BULB AND REPLACED THE BULB AND STILL DIDN'T WORK, TOOK IT TO DEALER AND THEY STILL COULD NOT FIX IT AND TOLD ME IT IS A COMPUTER ISSUE OR TIPIM ISSUES , TO ME THIS IS A SAFETY HAZARD , I ALSO WAS TOLD BY THE DEALER THAT I AN OUT OF WARRANTEE BECAUSE I HAVE 74000 MILES ON MY 2014, TO ME THIS IS A SAFETY ISSUE AND THEY SHOULD ADDRESS THIS REGARDLESS OF MILEAGE, I HAVE BEEN DRIVING NOW 4 MONTHS WITH A BLOWN OUT HEADLIGHT IT IS HORRIBLE !

Air Bags
Filed Jun 30, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NAPLETON JEEP IN LAKE PARK, FLORIDA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *TR

Air Bags
Filed Jun 27, 2017VA

REGARDING A SAFETY RECALL - OCCUPANT RESTRAINT CONTROLLER S61/NHTSA 16V-668. WAS NOTIFIED OF THE RE-CALL LAST OCTOBER, 2016 AND HAVE CALLED THREE TIMES REGARDING THE OUTCOME. NONE AS OF THIS DATE - JUNE 27, 2016. IF IN FACT THIS A SERIOUS PROBLEM AND IT APPEARS SO REGARDING A POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT DURING A CRASH WHICH COULD CAUSE INCREASE IN INJURY, WHY IS THIS NOT BEING TAKEN CARE OF IN A REASONABLE TIME FRAME? WAY TOO LONG IF IT INVOLVES CUSTOMER SAFETY? THIS IS REALLY NOT ACCEPTABLE IN THE CUSTOMER'S SITUATION.

Air Bags
Filed Jun 19, 2017PA

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS THE REMEDY WAS NOT AVAILABLE.

Air Bags
Filed Jun 19, 2017IL

LAST YEAR I HAD TO PAY FOR A NEW THROTTLE AND NOW MY AIRBAG SENSOR LIGHT WILL NOT GO OUT ON A CITY STREET.

Air Bags
Filed Jun 16, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (JEEP CHRYSLER DODGE OF ONTARIO LOCATED AT 1202 AUTO CENTER DRIVE ONTARIO, CA 91761 909-390-9898) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER UNTIL AUGUST OF 2017. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN AUGUST OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 16, 2017TN

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION OF JOHNSON CITY, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 31049417. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air BagsCrash2 injured
Filed Jun 13, 201742,656 milesCA

NO PARTS TO FIX RECALL FOR LAST 2 YEARS

Air Bags
Filed Jun 9, 2017NY

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT SPOKEN TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 5, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) LAST YEAR. THE DEALER INDICATED THAT THE PART MAY BECOME AVAILABLE ON JUNE 1, 2017. THE CONTACT CALLED THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) ON JUNE 5TH AND WAS INFORMED THAT THE PART MAY BE AVAILABLE ON AUGUST 17, 2017. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 30, 2017VA

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE LOCAL DEALER BILLY CR AFT CHRYSLER DODGE JEEP RAM LOCATED AT 2639 LAKESIDE DR, LYNCHBURG, VIRGINIA 24501 CONFIRMED THAT THE RECALL PARTS WERE NOT AVAILABLE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN

Air Bags
Filed May 22, 2017DC

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE SERVICE, THE CONTACT WAS INFORMED THAT THERE WAS AN OPEN RECALL PER NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 9, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 2, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 1, 2017RI

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Apr 28, 2017CA

DANGEROUS, ENGINE STALLING AND COMPLETE ELECTRICAL SHUT DOWN,WHILE DRIVING AT ANY SPEED, DRIVING STRAIGHT, TURNING, OR JUST SITTING THERE. THE ABS LIGHT FLASHES AND THEN EVERYTHING SHUTS DOWN WITHOUT WARNING. I SIT FOR A MINUTE, THEN I CAN RESTART AND THE VEHICLE RUNS FINE. EXCEPT FOR THE FACT THAT THE ENGINE STALLING WILL HAPPEN AGAIN. I TOOK IT TO THE DEALER, THEY SAID THERE ARE NO CODES INDICATING A PROBLEM. THE DEALER CANNOT FIND WHAT THIS ISSUE IS. THERE WAS A RECALL IN DEC. 2013 FOR THE EXACT SAME PROBLEM, HOWEVER, CHRYSLER CORP SAYS THAT MY VIN DOES NOT FIT INTO VEHICLES THAT WERE RECALLED. IT SHOULD BE IF MY 2014 JEEP COMPASS IS HAVING THE EXACT SAME PROBLEM. THIS IS EXTREMELY DANGEROUS, STALLING IN THE MIDDLE OF TRAFFIC BOTH ON THE FREEWAY AND IN THE STREETS. AND WITH THE AIRBAG MODULE NOT REPLACED YET BY A DIFFERENT RECALL, IT MAKES IT MORE DANGEROUS IF THE VEHICLE STALLS IN TRAFFIC, THEN A CAR HITS US AND NO AIRBAG DEPLOYS.

Air Bags
Filed Apr 26, 2017WI

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/13/17*LJ UPDATED 10/19/2017*JS

Air Bags
Filed Apr 19, 2017PA

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 19, 2017NC

SAFETY RECALL NOT COMPLETED IN TIMELY MANNER. MANUFACTURER RECALL NUMBERS61 NHTSA RECALL NUMBER16V-668

Air Bags
Filed Apr 18, 2017CA

TAKATA RECALL NHTSA RECALL NUMBER: 16V-668 RECALL DATE: SEPTEMBER 13, 2016 MANUFACTURER RECALL NUMBER: S61 MY DEALER HAS DONE EVERYTHING THEY CAN. NOT HAVING A RESOLUTION AND PARTS TO THE DEALER BY NOW IS UNREASONABLE.

Seat BeltsCrash
Filed Apr 12, 201760,000 milesOR

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 12, 201756,365 milesCA

I AM WRITING TO MAKE YOU AWARE THAT JEEP IS NOT PRODUCING A SOLUTION TO RECALL 16V-668 IN A TIMELY MANNER. WITH SUCH A SERIOUS PROBLEM AS PASSENGER AIRBAG AND SEATBELT, THE ISSUE SHOULD BE FIXED BY NOW. I CONVERSED WITH JEEP/MOPAR TODAY AND THEY STATED THERE IS NO FIX AT THIS TIME. THE ISSUE WAS POSTED TO THE VIN ON OCTOBER 1, 2016. IF YOU COULD PLEASE INVESTIGATE WHY THIS IS TAKING SO LONG AND POSSIBLY SPEED THE PROCESS UP, THAT WOULD BE WONDERFUL. WE DO NOT LET OUR CHILDREN NOR ANYONE ELSE RIDE AS PASSENGERS IN THE CAR BECAUSE OF THIS PROBLEM AND IT IS A BIG INCONVENIENCE. THANK YOU AND I HOPE YOU HAVE A WONDERFUL DAY.

Air Bags
Filed Apr 7, 2017MD

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 5, 2017NC

TAKATA RECALL. SAFETY RECALL WAS ISSUED ON THIS VEHICLE SEPT. 13, 2016 AND HAS YET TO BE CORRECTED.

Service Brakes
Filed Apr 2, 2017AL

BRAKES HAVE BEEN SQUEAKING FROM DAY ONE ,TOOK TO DEALER ON 03-23-15,THEY REPLACE PADS AND TURNED ROTORS ALSO DID THE SAME WITH REAR BRAKES .FEW WEEKS LATER DOING SAME THING AND STILL GETTING LOUDER. THIS OCCUR WHEN BACKING OUT PARKING PLACE

Air Bags
Filed Mar 28, 2017CA

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS INFORMED THAT A SECOND NOTIFICATION WOULD BE SENT TO OWNERS IN JUNE OF 2017. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Mar 22, 201739,000 milesTX

THE VEHICLE WAS TRAVELING ON A HIGHWAY, WHEN SUDDENLY A LOUD "POP" NOISE (UNKNOWN ORIGIN) WAS HEARD. AFTER PULLING SAFELY TO THE SIDE OF HIGHWAY, A LARGE POOL OF FLUID WAS NOTICED UNDERNEATH THE VEHICLE, SMOKE BEGAN COMING FROM UNDER THE HOOD AND WITHIN MINUTES THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES AND A TOTAL LOSS. THE CAR HAD PREVIOUSLY BEEN SERVICED WITH OIL CHANGE AND FUEL INJECTION CLEANING TWO WEEKS PRIOR (3/4/2017). NO PRIOR MECHANICAL ISSUES . APPROX 39,000 MILES ON ODOMETER

Air Bags
Filed Mar 20, 2017KY

I'VE HAD TO REPLACE ALL 4 BEARINGS, THE 4 WHEEL DRIVE WENT COMPLETELY OUT DURING BIG SNOW IN 2016, THE RUTTER VALVE HAD GONE BAD(WHICH COSTS OVER $400., HAVING TO REPLACE ALTERNATOR, AND VARIOUS OTHER THINGS... THIS JEEP HAD BEEN NOTHING BUT A PAIN SINCE I'VE HAD IT AND I BOUGHT IT NEW. THEY ARE JUNK AND THE WHOLE VEHICLE SHOULD BE RECALLED.

Service Brakes
Filed Mar 20, 201716,000 milesTX

EVERY TIME WE BACK UP THERE IS A LOUD NOISE THAT COMES FROM THE BRAKES. MORE THAN 5 TIMES, MY WIFE HAS ASKED THE JEEP DEALER TO FIX IT OVER THE LAST 2 YEARS. THEY SAY THE SAME THING EVERY TIME THAT NOTHING CAN BE DONE AND THAT IT IS A DEFECT WITH THE WAY THE BRAKES WORK ON THIS JEEP MODEL. WE ARE FRUSTRATED TO HEAR THIS NOISE WITH NO WAY TO FIX IT.

Fuel/Propulsion System
Filed Mar 4, 201775,000 milesVT

AT 75000 MILES, THE ELECTRONIC THROTTLE SWITCH SHORTED OUT INTERNALLY, LEAVING THE CAR FUNCTIONING IN LIMP MODE, IF YOU TRIED TO GO FASTER THAN 10 MILES AN HOUR IT WOULD BUCK AND KICK AND GOING UP SMALL HILLS YOU WOULD LOOSE ALL POWER. HAD TO BE TOWED TO DEALERSHIP FOR REPAIS. WAS ON HIGHWAY DOING 60-65 AND ALL OF A SUDDEN DROPPED TO 10

Air Bags
Filed Mar 2, 2017CA

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 04/11/17 *BF *CN

Air Bags
Filed Feb 27, 2017FL

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 21, 201731,000 milesPA

I WAS RECEIVED A RECALL NOTICE 11-05-2016 ABOUT THE AIR BAG AND SEAT BELT TENSIONER. THEY KEEP SAYING PARTS NOT AVAILABLE TO FIX THIS. THIS IS AN UNSAFE VEHICLE I AM DRIVING. IF THEY CAN'T FIX IT THEY SHOULD BUY IT BACK. I CAN'T SELL IT WITH AN OPEN RECALL. THEY SHOULD GO TO JAIL OR AT LEAST GET FINED FOR DOING THIS. IT IS UNLAWFUL AND IMMORAL!!

Power Train
Filed Feb 17, 201765,700 milesFL

I HAVE OWNED THIS JEEP COMPASS SINCE JULY 2014 IN THE TIME I HAVE OWNED IT , IT HAS LOST POWER AND STOPPED FUNCTIONING AS I WAS DRIVING BETWEEEN 55 AND 65 MILES/ HOUR 4 TIMES ON A VERY BUSY 5 LANE HIGHWAY. 1 OF THOSE TIMES I HAD TO HAVE IT TOWED . THE OTHER TIMES AFTER LEAVING IT SIT FOR APPROXIMATELY 30 MINUTES, IT WOULD RESTART.THE TIME IT WAS TOWED, THE ONLY THING THEY COULD FIND IS THE BATTERY WAS LOW SO THEY REPLACED IT. ANOTHER TIME AT 33,000 MILES, THEY FOUND THE TRANSMISSION WAS FAILING SO THEY REPLACED THE TRANSMISSION. LAST MONTH , IT DIED AGAIN IN THE SAME BUSY HIGHWAY AND WE WERE ALMOST HIT BY AN 18 WHEEL TRUCK WHILE TRYING TO GET IT OFF THE ROAD. I LET IT SIT FOR 30 MINUTES AND IT STARTED AGAIN JUST LIKE THE OTHER TIMES. I TOOK IT TO WALLACE JEEP IN STUART FLORIDA WHERE THE SERVICE MANAGER DID A DIAGNOSTIC ON IT AND SAID HE COULD FIND NOTHING WRONG. I HAVE NOT DRIVEN IT ON THE HIGHWAY NOW FOR WEEKS BECAUSE I FEAR THE TRANSMISSION IS GOING OUT AGAIN AND AM AFRAID OF BEING HIT IN TRAFFIC. IT NOW HAS 66000 MILES ON IT SO THIS TRANSMISSION HAS ABOUT THE SAME MILEAGE ON IT AS THE ORIGINAL DID. I A OPENED A CASE WITH JEEP AND CAN NEVER GET THEM TO CALL ME BACK I AM THOROUGHLY DISGUSTED WITH THIS VEHICLE AND WOULD NEVER BUY ANOTHER JEEP AS LONG AS I LIVE. NOT SURE WHAT TO DO NEXT! SO NOT FAIR THAT I AM STUCK WITH THIS DEATH TRAP! I PREVIOUSLY OWNED 3 DIFFERENT GRAND CHEROKEES WITH NO ISSUE , BUT THIS COMPASS IS A WORTHLESSS, DANGEROUS, POLE OF JUNK! I LOATHE THIS VEHICL

Air Bags
Filed Feb 3, 2017IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 30, 2017AL

TAKATA RECALL - SAFETY RECALL - S61/NHTSA 16V-668 THIS VEHICLE HAS ISSUES. THE VEHICLE COULD NOT BE REPAIRED DUE TO THE PART NOT AVAILABLE FOR UNKNOWN DATE IN 2017 . I WAS TOLD BY A MANAGER AT CHRYSLER THAT I COULD OBTAIN A RENTAL FOR THE ENTIRE TIME AT MY COST, SUBMIT THE COST AT MY CHOICE; DAILY, WEEKLY, MONTHLY, AND GET A REFUND. THIS WAS AN EXPENSIVE SITUATION AND COULD HAVE BEEN VERY COSTLY IF I HAD CONTINUED. I WAS NOT ABLE FINANCIALLY TO CONTINUE RENTING A VEHICLE TO DRIVE TO WORK AND PAY FOR THE ONE I COULD NOT DRIVE. AFTER 2 WEEKS OF RENTING, I WAS CONTACTED BY MAIL, THAT AN AGREEMENT HAD BEEN REACHED FOR CHRYSLER TO FURNISH A LOANER VEHICLE FROM A DEALERSHIP, SO I FOLLOWED THAT AGREEMENT. IN THE MEANTIME, I STARTED THE TIME CONSUMING ORDEAL OF TRYING TO TRADE THE JEEP, WHICH ADDED TO THE STRESS AND NIGHTMARE. I ENDED UP BUYING ANOTHER VEHICLE, NOT A CHRYSLER, AND THE JEEP WAS REPOSSED BY FINANCIAL COMPANY. TO DATE, A REFUND HAS NOT BEEN REFUNDED TO ME FOR THE RENTAL I PAID FOR. EACH TIME I CALL CHRYSLER, I AM PUT ON HOLD, PASSED FROM DEPARTMENT TO DEPARTMENT, THEN TOLD SOMEONE WILL CONTACT ME WITH AN UPDATE. THE JEEP WILL BE SOLD AT AN AUCTION, STILL WITH SAFETY ISSUES FOR SOME OTHER PERSON/FAMILY TO BE PUT AT RISK. I AM FACING TREMENDOUS HARDSHIP FINANCIALLY NOW AND IN THE FUTURE CREDIT WISE DUE TO THE JEEP BEING REPOSED. NOW, I AM SEEKING LEGAL ADVICE ON HOW TO GET A REFUND? IS THERE ANY LEGAL CIRCUMSTANCES THAT CAN HELP ME WITH THE COST OF THE FINANCIAL HARDSHIP

Air Bags
Filed Jan 30, 2017PA

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jan 25, 201769,000 milesPA

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) WAS EXCESSIVE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN SEPTEMBER OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 18, 2017NY

RECALL S61/NHTSA 16V-668. LOSS OF AIR BAG AND PRETENSIONER DEPLOYMENT. THE RECALL ON MY VEHICLE CAME OUT IN OCTOBER, AND IT'S NOW JANUARY AND THERE IS NO RESOLUTION YET. I ALREADY HATE THIS VEHICLE AND NOW FEEL UNSAFE DRIVING IT. HOW LONG WILL IT TAKE TO HAVE THE RECALL COMPLETE? WHAT IS A REASONABLE TIME FRAME TO HAVE THIS FIXED? *TR

Air Bags
Filed Jan 12, 2017CA

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jan 9, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELT). THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ UPDATED 08/30/2017*JS

Air Bags
Filed Jan 6, 2017TX

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 5, 201739,000 milesVT

RECEIVED SAFETY RECALL NOTICE ON 10/1/16 FOR MY 2014 JEEP COMPASS LATITUDE 4X4, IT IS NOW 1/5/17 AND I HAVEN'T RECEIVED ANY FURTHER INFORMATION ON WHEN THE RECALLED PARTS WILL BE REPLACED. TO BE DRIVING AROUND IN A CAR THAT HAS RECALLS ON THE SEAT BELTS AND AIRBAGS MAKES ME FEEL VERY UNSAFE AS A DRIVER. AND IN ADDITION TO NOT RECEIVE ANY UPDATE ON TIMELINE FOR WHEN MY VEHICLE WILL BE REPAIRED IS EXTREMELY CONCERNING. *TR

Air Bags
Filed Jan 5, 2017AL

I OWNED A 2014 JEEP COMPASS UNTIL DECEMBER 2016. I RECEIVED A RECALL NOTICE FROM CHRYSLER OF ISSUES WITH AIRBAGS AND SEATBELTS MAKING THE VEHICLE UNSAFE TO OPERATE ACCORDING TO ME AND THE AUTOMOBILE INSURANCE COMPANY. AFTER CONVERSATIONS WITH THE DEALERSHIP CLOSES TO MY HOME, I WAS TOLD PARTS TO CORRECT THE PROBLEM WERE NOT AVAILABLE AND THE DATE FOR THE PARTS AVAILABILITY WERE UNDETERMINED. I WAS LEFT WITH THE CHOICE OF DRIVING A RENTAL CAR AND CONTINUE TO PAY FOR THAT VEHICLE FOR UNDETERMINED AMOUNT OF TIME. I DECIDED TO TRY AND TRADE THE VEHICLE. I WENT TO 3 DEALERSHIPS TO GET ESTIMATES ON TRADING, WITH ONE BEING THE SAME DEALERSHIP WHERE THE VEHICLE WAS PURCHASED WITH FINAL RESULTS OF BEING TOLD THAT THE CAR WAS WORTH $5000 LESS THAN WHAT WAS OWED ON IT AND I COULD NOT GET FINANCING FOR ANOTHER, NOT A RECENT MODEL, VEHICLE AND THE BALANCE OF THE JEEP COMPASS. SO I VOLUNTARILY SURRENDERED IT BACK TO THE FINANCING COMPANY LEAVING A BAD FINANCE MARK ON MY CREDIT. THE CAR IS TO BE SOLD AT AN AUCTION FOR WHAT EVER PRICE CAN BE OBTAINED LEAVING ME WITH THE BALANCE TO PAY. MY QUESTIONS ARE, CAN CHRYSLER, AUTOMOBILE MANUFACTURER, BE HELD RESPONSIBLE TO PAY THE BALANCE, AND IS THERE ANYTHING I CAN DO TO RECOOP THE DAMAGE THIS HAS CAUSED MY CREDIT RATING? *TR

Unknown or Other
Filed Dec 26, 2016PA

TAKADA RECALL, MY JEEP WILL RANDOMLY TURN OFF WHILE STOPPED BUT WITH THE KEY IN THE ON POSITION AND I HAVE TO PUT IT IN PARK AND RESTART IT , IT HAS MAINLY HAPPENED AT RED LIGHTS

Air Bags
Filed Dec 20, 201648,000 milesNC

A RECALL WAS ISSUED ON THESE TWO PARTS, RECALL S 61, ON OCTOBER 1ST 2016. I RECEIVED NO NOTIFICATION ON THIS RECALL UNTIL I WENT TO SELL MY CAR TO A DEALERSHIP ON 12/19/2016. I CALLED CHRYSLER CUSTOMER SERVICE AND WAS TOLD THERE WILL NOT BE A REMEDY FOR THIS SITUATION UNTIL APRIL 2017. JEEP, AND IT'S PARENT COMPANY, ISN'T DISPLAYING THE TYPE OF URGENCY I SHOULD SEE ASSOCIATED WITH A RECALL THAT COULD CAUSE PHYSICAL HARM TO MY WIFE OR I, WHILE OPERATING THE VEHICLE. NOW, I'M STUCK PAYING FOR A CAR I NO LONGER NEED AND WILL NOT DRIVE BECAUSE OF THE SAFETY ISSUE.

Air Bags
Filed Dec 14, 2016WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 12, 2016GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Visibility
Filed Dec 6, 201627,000 milesWI

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE ENGINE, THROTTLE, AND SKID WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE WOULD SLOW DOWN AND STOP SEVERAL TIMES DURING THE DAY. THE CONTACT ALSO STATED THAT THE REAR DRIVER'S SIDE WINDOW WOULD AUTOMATICALLY GO DOWN WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.

Air Bags
Filed Dec 5, 2016TX

THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA FRONT IMPACT SENSOR WIRES.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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