Page 4 of 4 · complaints 151–184 of 184

2012 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Structure › Body
Filed Sep 15, 20149,000 milesPA

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE FOOTREST PANEL LOOSENED. AN AUTHORIZED DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 10/28/2014*LJ THE CONSUMER STATED THE FAILURE BEGAN JUST BEFORE 9,000 MILES AND FREQUENTLY OCCURRED UNTIL IT BROKE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. UPDATED 04/23/2015 *JS

Structure › BodyFire
Filed Sep 4, 201419,990 milesCO

THE REAR BUMPER IS MELTED AROUND THE EXHAUST PIPE AS IF THERE WAS A FIRE. I DRIVE MY 2 CHILDREN IN THIS CAR CONSTANTLY. I BOUGHT THIS CAR A MONTH AGO. I WAS SHOCKED TO DISCOVER THE MELTED PLASTIC BUMPER AND WANT JEEP TO REPAIR IT ALL, EXHAUST PIPE AND BUMPER AND PROBLEM THAT CAUSED THE MELTING, AT NO COST TO ME ASAP. *TR

Visibility › Windshield
Filed Aug 13, 201451,000 milesPA

WINDSHIELD CRACKED ON THE INSIDE OF THE VEHICLE FOR NO REASON. VEHICLE WAS NOT MOVING AND WAS PARKED FOR APPROXIMATELY 4 DAYS. *TR

Power Train
Filed Jul 14, 201444,000 milesTX

DRIVING TO WORK I HEARD A CLANKING NOISE. I APPROACHED A STOP LIGHT AND WAS TOLD BY SOMEONE STANDING BY THE LIGHT THAT THERE WAS SOMETHING DRAGGING UNDERNEATH MY VEHICLE. I REACHED MY DESTINATION AND ONCE THE CAR WAS PARKED GOT OUT TO SEE WHAT IT WAS. A METAL TUBE WAS DANGLING FROM MY UNDERCARRIAGE. I WENT AND GOT A COWORKER TO HELP ME. HE PULLED IT OUT AND TOLD ME IT WAS PART OF TRANSMISSION; IT WAS THE METAL TRANSMISSION FILL TUBE. HE LOOKED UNDER MY TRUNK AND POINTED OUT THAT IT SNAPPED AND BROKE OFF. *TR

Seats
Filed May 21, 201416,000 milesWV

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT WAS DEFECTIVE AND THE COVERING FOR THE AREA UNDER THE SEAT BECAME DETACHED. THE VEHICLE WAS TAKEN FOR REPAIRS THREE TIMES HOWEVER, THE FAILURE WAS RECURRING. THE CONTACT WAS CONCERNED BECAUSE THE FAILURE WAS CAUSING DIFFICULTY IN SECURING THE SEAT BELT. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

Vehicle Speed Control
Filed Mar 31, 201454,649 milesRI

TRYING TO STOP AT A RED LIGHT APPLIED BRAKES, JEEP DECIDED IT WANTED TO KEEP GOING , I HAD TO PUT IT IN NEUTRAL AND STOP. WHILE IN NEUTRAL ENGINE REVVED TO 4,000 RPMS. *TR

Fuel System, Gasoline
Filed Mar 19, 201432,258 milesTX

I PURCHASED THE JEEP FEBUARY 28TH 2013, FROM ORR HONDA TEXARKANA TX. I WAS NOT INFORMED THE VEHICLE HAD ANY PROBLEMS OR RECALLS AT THAT TIME. WITHIN A COUPLE DAYS OF HAVING THE VEHICLE I NOTICED THE SEAT BELTS WOULD SPONTANEOUSLY UNLOCK AND OPEN. I ALSO NOTICED THAT THE VEHICLE SEEMED TO HAVE AN ACCELERATION PROBLEM IT WAS SLUGGISH AND SOUNDED LIKE IT WAS NOT CHANGING GEARS. WHEN I WAS STOPPED TO MAKE A TURN AND BEGAN TO TURN THE CAR STALLED ON ME IN THE MIDDLE OF THE INTERSECTION AND QUIT, IT STARTED BACK AND I WAS ABLE TO GET OUT OF HARMS WAY. ALTHOUGH I HAVE HAD IT AT THE DEALERSHIP FOR THE RECALLS AND THE PROBLEMS I DESCRIBED OVER FIVE TIMES A TOTAL OF 2 FULL MONTHS COMBINED AND WAS TOLD THE RECALL ISSUES WERE RESOLVED I PICKED IT UP ON 3/15/14 FROM THE DEALERSHIP AND DROVE IT HOME, IT DIED ON ME WHILE DRIVING, I WAS ABLE TO GET IT TO THE SIDE OF THE STREET AND SAT THERE UNTIL IT STARTED AGAIN, I GOT IT HOME GOT UP TO GO TO WORK THE NEXT MORNING AND ALTHOUGH ALL LIGHTS AND ALARMS ARE WORKING IT ONLY CLICKS WHEN U TRY TO START IT. IT WILL START UP IMMEDIATELY WITH A BOOST. I HAVE NOT AND WILL NOT DRIVE IT DUE TO THE STALLING AND DYING WHILE DRIVING. I AM A PEDIATRIC HOME NURSE AND I TRANSPORT DISABLED CHILDREN SO NOT ONLY IS MY LIFE IN DANGER WITH THIS VEHICLE SO ARE THE LIVES OF THE DISABLED CHILDREN I CARE FOR DURING MY JOB. DURING THE MONTHS IT WAS IN AND OUT OF THE SHOP I MISSED SO MANY WORK DAYS I HAD TO GIVE UP MY POSITION AND START A DIFFERENT POSITION DUE TO THE LA

Vehicle Speed Control
Filed Mar 18, 201428,000 milesOK

I HAVE A 2012 JEEP COMPASS SPORT, SINCE JULY 2013 I HAVE BEEN HAVING SPUTTERING, SURGING, ACCELERATION ISSUES. I HAVE TAKEN TO DEALER OVER 3 TIMES IT IS IN DEALER CURRENTLY. THEY HAVE PUT A TRACKER ON TO FIND ISSUE AND STILL NOTHING. WHEN I TRY TO ACCELERATE AND IT GETS BOGGED DOWN AND DOES NOT WANT TO GO ANY FURTHER THIS IS A CONCERN. ESPECIALLY WHEN I AM ENTERING HIGHWAY AND CANNOT GET PAST 59MPH WITH THE CAR. IT FEELS LIKE I AM IN A WINDTUNNEL THE LOW ACCELERATION IS INSANE. SOMETIMES IT FEELS LIKE IT DOES NOT WANT TO SHIFT. SOMETIMES IT TAKES 4-10 MINUTES JUST TO GET TO 60 MPH. I HAVE TO STAY ON THE GAS HARD JUST TO GET IT TO GO ANYWHERE MOST OF THE TIME. I HAVE HAD IN DEALER MULTIPLE TIMES AND THEY JUST SAY WELL WE ARE NOT SURE. TWO WEEKS AGO I WAS GETTING ON HIGHWAY AND MY CAR JUST STAYED AT 59 MPH AND 1.5 RPMS. AND WOULD GO NO FURTHER IT DID THIS FOR 4 + MILES ON HIGHWAY. I HAD HORNS HONKING AT ME AND I WAS JUST WAITING TO GET PULLED OVER FOR GOING TO SLOW. SOUNDS AND FEELS LIKE A TRANSMISSION ISSUE. I UNDERSTAND ITS A 4 CYLINDER. BUT IT DROVE GREAT AND WONDERFULLY SMOOTH THE FIRST YEAR, THEN A WEIRD IDLE STARTED TO OCCUR RANDOMLY, THEN A LITTLE SURGE WHEN LEAVING STOP SIGNS/LIGHTS, IT SQUEAKS AND CREAKS WHEN MAKING TURNS AND CREAKS LOUDLY GOING OVER BUMPS. I WANT SOMEONE TO FIGURE OUT WHAT IS GOING ON WITH THIS. CHRYSLER SEEMS TO BE IGNORING EVERY COMPLAINT AND CALL I HAVE MADE. I HAVE CONTACT JEEP VIA EMAIL AT LEAST 3 TIMES. NO ANSWERS AT ALL. SOMEONE HELP ME FIGURE

Fuel System, Gasoline
Filed Mar 7, 2014NJ

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V120000 (FUEL SYSTEM, GASOLINE) AND CAMPAIGN ID NUMBER: 12V142000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE RECALL WOULD BE REPAIRED. THERE ARE NO FAILURES AT THIS TIME. *TR

Power Train
Filed Nov 18, 201311,345 milesFL

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE INDEPENDENTLY CAME TO A COMPLETE HALT WITHOUT WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE DIFFERENT OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE POWER TRAIN MODULE AND CORE RETURN NEEDED TO BE REPLACED. THE REMEDY FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,345 AND THE CURRENT MILEAGE WAS 11,792. UPDATED 12/20/13*CN

Tires
Filed Oct 15, 201311,896 milesNY

TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING TIRES, SIZE: P215/60R17. THE CONTACT STATED SHE WAS SITTING AT A STOP LIGHT WHEN THE REAR DRIVER'S SIDE TIRE BECAME FLAT. THE TIRE WAS CHANGED AND THE SPARE WAS INSTALLED. THE DEALER WAS NOT NOTIFIED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 11,896.

Fuel System, Gasoline
Filed Aug 19, 2013WV

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS CONTACTED AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Fuel/Propulsion System
Filed Jul 25, 2013CT

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V12000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS UNAVAILABLE. AN AUTHORIZED DEALER INFORMED THE CONTACT THAT THE MANUFACTURER WAS SENDING ONLY ONE REMEDY PART AT A TIME TO THE DEALER AND THEY DID NOT KNOW THE EXPECTED DATE FOR THE NEXT PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE FAILURE.

Fuel/Propulsion System
Filed Jul 23, 2013NH

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE) IN JUNE 2012. THE CONTACT STATED THAT SHE CONTACTED THE DEALER TO SET UP AN APPOINTMENT BUT THE DEALER STATED THAT THEY WERE ONLY REPAIRING ONE VEHICLE PER WEEK. THE CONTACT STATED THAT THERE SHOULD HAVE BEEN MORE THAN ONE VEHICLE BEING REPAIRED A WEEK. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 19, 20132,000 milesOR

I WAS LOADING MY TEN MONTH OLD SON INTO THE BACK PASSENGER SIDE SEAT ON A HOT DAY. THE CAR HAD BEEN PARKED IN THE SUN AND IT WAS 90 DEGREES OUTSIDE. I PUSHED THE REMOTE START ON MY KEY FOB TO GET THE CAR COOLING OFF WHILE I FINISHED FASTENING MY SON'S HARNESS AND TOSSED THE KEYS ONTO THE PASSENGER SEAT TO FREE MY HANDS. THE CAR DID NOT START BECAUSE I HAD THE DOOR OPEN, HOWEVER THE DOORS DID ALL LOCK. I REALIZED THE DOORS WERE ALL LOCKED WHEN I WENT TO OPEN THE DRIVER SIDE DOOR. IMMEDIATELY I RAN BACK INSIDE AND HAD MY MOM CALL 911 WHILE I SPRAYED COLD WATER ON THE CAR WITH A HOSE. EMERGENCY VEHICLES SHOWED UP AND HAD TO BREAK THE DRIVER SIDE WINDOW IN ORDER TO GET MY SON OUT OF THE CAR. IF THE CAR IS INTUITIVE ENOUGH NOT TO START THE ENGINE WITH A DOOR OPEN IT SHOULD KNOW NOT TO LOCK ALL THE DOORS! *TR

Fuel/Propulsion System
Filed Jul 10, 20136,700 milesNY

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 6,700.

Fuel/Propulsion System
Filed Jun 20, 201315,000 milesNY

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 35 MPH. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED SEVERAL MONTHS PRIOR TO THE FAILURE AND THE MANUFACTURER ADVISED THAT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE CURRENT FAILURE MILEAGE WAS 18,000.

Fuel System, Gasoline
Filed Jun 13, 2013KY

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE DEALER WAS MADE AWARE OF THE NOTICE AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COULD NOT PROVIDE A DATE OF AVAILABILITY FOR THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 12,000. *TR

Electrical System
Filed May 28, 20134,500 milesTX

AS I WAS DRIVING DOWN THE STREET TO THE GAS STATION, I HAD ABOUT HALF A TANK LEFT, THE CHECK BATTERY LIGHT WOULD COME ON AND MY CAR WOULD STALL OUT AS I WAS DRIVING. I AM AFRAID TO DRIVE MY CAR NOW BECAUSE THIS HAPPENED MULTIPLE TIMES IN JANUARY WHEN THE WEATHER WAS COLD AND IT HAD JUST RAINED, AND NOW IT IS HAPPENING AGAIN IN WARM, SUNNY WEATHER. I WAS LUCKY TO NOT GET IN AN ACCIDENT BECAUSE OTHER CARS WERE RIGHT BEHIND ME AS I WAS DRIVING. I WOULD TURN MY CAR OFF, TURN IT BACK ON AND IT WOULD START, AND THEN IT WOULD JUST SHUT DOWN AGAIN AFTER A FEW HUNDRED FEET. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY CAN'T FIX ANYTHING UNLESS WE CAN REPLICATE THE PROBLEM, BUT THEY COULDN'T. I DON'T WANT THIS TO HAPPEN TO ME AS I'M ON A HIGHWAY WHICH COULD CAUSE SERIOUS INJURY, SO I AM SCARED TO DRIVE MY CAR, WHICH I SHOULDN'T BE. *TR

Fuel/Propulsion System
Filed May 15, 201311,950 milesPA

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE FUEL GAUGE WAS PROVIDING INACCURATE FUEL LEVEL READINGS. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING AS THE CONTACT WAS DRIVING 70 MPH. THE CONTACT ADDED FUEL TO VEHICLE AND WAS ABLE TO RESTART THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,950 AND THE CURRENT MILEAGE WAS 12,500.

Visibility/Wiper
Filed May 14, 2013GA

WINDSHIELD WIPERS GO OFF FOR NO APPARENT REASON. SOMETIMES WHEN I TURN RIGHT, SOMETIMES WHEN I TURN LEFT, SOMETIMES JUST WHEN I"M GOING STRAIGHT. THEY GO OFF MOSTLY ONCE, SOMETIMES 2 TO 4 TIMES. IT HAPPENS MORE IN WARMER WEATHER. IN WINTER THEY GO OF RANDOMLY EVERY 20 TO 400 MILES. NOW THAT ITS WARM THEY GO OFF RANDOMLY EVERY 1 TO 10 MILES (EVEN MULTIPLE TIMES). BEEN TO THE DEALER TWICE AND I'M BRINGING IT BACK FOR A THIRD TIME. *TR

Tires
Filed Feb 21, 20131 milesDE

TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING T4 TIRES, SIZE: P215/60/R17. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE AWKWARDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE REAR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD ONLY ASSIST WITH THE COSTS FOR ONE TIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000.

Power Train
Filed Jan 23, 20132,751 milesIL

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE VEHICLE INDEPENDENTLY ROLLED AWAY OUT OF A RESIDENTIAL DRIVEWAY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE AWARE THAT THE CONTINUOUSLY VARIABLE TRANSMISSION THAT VEHICLE WAS EQUIPPED WITH WOULD PERIODICALLY FAIL. THE MANUFACTURER ADVISED THE CONTACT TO USE THE PARKING BRAKE IN ORDER TO TEMPORARILY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,751 AND THE CURRENT MILEAGE WAS 2,759.

Engine
Filed Jan 15, 2013650 milesNY

THE FIRST INSTANCE OF THE VEHICLE SLOWING RAPIDLY WHEN LETTING UP ON THE GAS OCCURRED DURING RUSH HOUR ON A LOCAL PARKWAY. WHILE TRAVELLING WITH THE TRAFFIC, AT ABOUT 67 MPH, THE TRAFFIC AHEAD STARTED TO SLOW. RATHER THAN STEP ON THE BRAKE, I LIFTED MY FOOT FROM THE GAS PEDAL. ALMOST IMMEDIATELY THE CAR BEGAN TO QUICKLY DECELERATE. IT HAPPENED SO FAST THAT THE PERSON BEHIND ME ALMOST HIT ME. THEY PROCEDED TO GO AROUND ME AND PULLED ABRUPTLY IN FRONT OF ME AND BRAKED. HE MUST HAVE THOUGHT I DID IT INTENTIONALLY. THIS HAD BEEN HAPPENING AT SLOWER SPEEDS AND THE SERVICE PERSONNEL AT THE DEALERSHIP TOLD ME THAT I NEEDED TO DRIVE THE CAR MORE MILES AS THEY COULD NOT DUPLICATE THE PROBLEM. ONE TECH EVEN SAID THAT THIS IS THE WAY THE CVT WORKS AND I'D HAVE TO GET USED TO IT. A SIMILAR INCIDENT OCCURRED ON THE PARKWAY ABOUT A MONTH LATER. THIS TIME THE OUTCOME WASN'T AS SEVERE AS THE INITIAL OCCURRENCE. TRAFFIC WAS A LITTLE LIGHTER BUT MOVING JUST AS QUICKLY. I RETURNED TO THE DEALER FOR SERVICE AND THAT IS WHERE THE CAR IS NOW. THEY CANNOT DUPLICATE OR FIND ANY FAILURE CODES FOR THE PROBLEM. AGAIN, A NEW SERVICE ASSISTANT TOLD ME THAT THAT IS HOW THE CVT WORKS. I INFORMED HIM AS I HAD INFORMED THE OTHERS THAT I HAVE DRIVEN VEHICLES WITH THE CVT AND IT IS NOT HOW THEY WORK. HAVING BEEN A MECHANIC FOR A GOOD PART OF MY LIFE, I DARE SAY THAT I FEEL AS THOUGH I AM RISKING MINE WHEN DRIVING THIS VEHICLE AT HIGHWAY SPEEDS. *TR

Engine
Filed Jan 2, 201313,800 milesMO

TL* THE CONTACT RENTED A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE TRAVELING 75 MPH, THE VEHICLE SUDDENLY STALLED. AFTER A FEW HOURS, THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,800. THE VIN WAS NOT AVAILABLE..... UPDATED 02-20-13 *BF THE CONSUMER STATED THERE IS NO KNOWN KNOWLEDGE OF THE VEHICLE'S FOLLOW UP AFTER IT FAILED. UPDATED 02/26/2013 *JS

Engine
Filed Sep 26, 201212,000 milesMO

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHEN DRIVING 70 MPH AT HIGH ALTITUDE, THE VEHICLE WOULD STALLS BUT WHEN DRIVING IN LOWER ALTITUDES IT WOULD NOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT A REPRESENTATIVE WOULD CONTACT HIM WITHIN A FEW DAYS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000.

Seat Belts
Filed Aug 11, 2012600 milesID

WHILE DRIVING AT 70 MPH ON I 90, I ADJUSTED MY POSTURE, SLIGHTLY ELEVATING MY HIPS AND LEANING BACK AGAINST THE SEATBACK, WHEREUPON THE SEATBACK SUDDENLY COLLAPSED BACKWARD, LEAVING ME LOOKING AT THE CEILING. FORTUNATELY I WAS VIRTUALLY ALONE ON THE ROAD AND WAS ABLE TO QUICKLY RECOVER MY UPRIGHT POSITION WITHOUT LOSS OF CONTROL. I STOPPED AND EXAMINED THE SEATBACK ADJUSTMENT AND DISCOVERED THAT THE SEATBELT HAD INTRUDED BETWEEN THE SEAT AND THE ADJUSTMENT LEVER IN SUCH A WAY THAT MY UPWARD MOTION DISENGAGED THE LEVER SO THAT MY BACKWARD PRESSURE ALLOWED THE SEAT TO RECLINE. *TR

Power Train
Filed Aug 7, 20125,500 milesNY

VEHICLE SPUTTERS, SHAKES, AND ALMOST STALLS OUT. WHEN IT DOES THIS YOU CAN STEP ON THE GAS AND IT WILL GO NO WHERE, I M AFRAID TO DRIVE IT AS IF ANYONE CUTS ME OFF OR IN FRONT OF ME WHILE MY VEHICLE IS MALFUNCTIONING I COULD GET HIT AND INJURED.I HAVE REPORTED IT TO THE DEALER, THEIR ASSISTANT SERVICE MANAGER AGREES ITS A PROBLEM, HE CONTACTED CHRYSLER AND THEY DON'T KNOW WHAT OR HOW TO FIX IT, THE MANAGER OF SERVICE SAYS ITS A 4 CYLINDER ISSUE BUT ITS NORMAL. CHRYSLER HAS BEEN GIVING ME THE RUN AROUND AND IS NOT HELPING. *TR

Power Train
Filed Jul 30, 20121,000 milesFL

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE INTO TRAFFIC THE VEHICLE STARTED TO HESITATE AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,500. UPDATED 8/24/12 *CN

Electrical System
Filed Jul 22, 20127,556 milesTX

I PARKED MY JEEP COMPASS TO PICK UP MY SON AT SCHOOL, THEN WHEN I RETURNED AND TRY TO START THE ENGINE, THE VEHICLE COULD NOT START, THE ENGINE DIED. I CALLED THE CRANE AND THEY TOWED MY VEHICLE TO THE CHRYSLER AGENCY IN CIUDAD DEL CARMEN, CAMPECHE, MEXICO AND THAT WAS RECEIVED ON 12-JULY-2012. THE AGENCY RESPOND TO ME THAT THE FAIL WAS IN THE (INTEGRATED POWER MODULE = IPM) AND REQUIRE 15 DAYS FOR ASK THE PART TO THE PLANT AND TIME TO REPAIR THE VEHICLE. I AM REPORTING THIS SITUATION, BECAUSE THE VEHICLE WAS MANUFACTURED IN UNITED STATES OF AMERICA AND TO ME IS CRITICAL BECAUSE THIS FAILURE OCCURRED WITHOUT WARNING AND THE VEHICLE THE VEHICLE WOULD NOT START, THE ENGINE PRACTICALLY DIED, AS THE (IPM - INTEGRATED POWER MODULE) FAILS AND DID NOT SEND VOLTAGE TO THE PUMP GAS AND THEREFORE NOT IGNITED THE VEHICLE. I BELIEVE THAT THIS FAILURE IS CRITICAL BECAUSE IT COULD HAVE HAPPENED IN A PLACE WHERE IT COULD PUT PASSENGERS AT RISK, IF IT OCCURS ON THE ROAD OR IN A PLACE AWAY FROM THE POPULATION, LEAVING HELPLESS PASSENGERS. MAYBE YOU CAN INVESTIGATE MORE AND VERIFY WHAT HAPPEN, AND ALERT THE OTHER USERS AND OWNERS OF JEEP COMPASS 2012. TO AVOID PUT IN RISK THE OWNERS AND THE PASSENGERS AND THE USERS. NOTE: AS YOU DO NOT RECEIVE COMPLAINT FROM MEXICO, I SEND YOU MY INFORMATION AS ESTATE: TEXAS AND ZIP CODE: 78501 . ONLY TO ALERT YOUR COUNTRY. *TR

StructureCrash
Filed Jul 10, 2012867 milesNY

WHILE DRIVING MY 2012 JEEP COMPASS, I WENT TO CHANGE LANES AND COULD NOT SEE THE VEHICLE IN THE LANE NEXT TO ME, THE VEHICLE WAS NOT ABLE TO BE SEEN IN THE MIRRORS OR BY TURNING MY HEAD AND PHYSICALLY LOOKING FOR IT, I STRUCK ANOTHER VEHICLE BECAUSE OF THIS. ON THE DRIVERS SIDE SECTION BETWEEN THE DRIVERS SIDE REAR PASSENGER DOOR AND THE REAR A PILLAR THERE IS A DANGEROUS BLIND SPOT, AND THE PASSENGER SIDE HAS IT AS WELL. *TR

Engine
Filed Jun 11, 20123,480 milesPR

THE FIRST TIME, THE CHECK ENGINE LIGHT WENT OFF I DROVE TO THE DEALERSHIP AND IT WAS CHECKED AND RETURNED, 2 WEEKS LATER THE LIGHT TURNED ON AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP, SOME OIL APPLIED TO THE CONNECTORS AND RETURNED. YESTERDAY, THE LIGHT WENT OFF AGAIN WHILE DRIVING AT 50MPH, THE VEHICLE STOPPED ABRUPTLY, THE STEERING WHEEL DIDN'T MOVE AND THE ENGINE STOPPED. UPON TRYING TO RESTART THE IGNITION, IT KEPT STARTING BY ITSELF OVER AND OVER. NOW YOU CAN'T ACCEL THE VEHICLE WHILE IN DRIVE. THE RIGHT STRUT WAS REPLACED ON FEB 2012 BECAUSE IT BROKE. *TR

Fuel/Propulsion System
Filed Jun 10, 20121,100 milesUT

PERISTENT AND GROWING SMELL OF GAS. TOOK IT TO THE AGENCY FOR CHECKING. CAME BACK TWICE THAT DAY TO GET THE CAR, I WAS ASSURED THE PROBLEM HAD BEEN FIXED AND A VALVE REPLACED. THE STRONG SMELL OF GAS LEAKING INSIDE THE CAR PERSISTS. *TR

Power Train
Filed Mar 27, 201229 milesPA

TL* THE CONTACT OWNS A 2012 JEEP COMPASS LIMITED. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, THE GEAR SHIFT DID NOT SHIFT INTO DRIVE OR REVERSE. THE CONTACT ALSO STATED THAT THE ENGINE IDLED HIGH AND THE RPM INCREASED TO 5000. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS TEST DRIVEN, BUT THE FAILURE DID NOT DUPLICATE. THE DEALER ADJUSTED THE GEAR SHIFTER LEVER. THE FAILURE MILEAGE WAS 29 AND THE CURRENT MILEAGE WAS 336.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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