Page 3 of 4 · complaints 101–150 of 184

2012 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Air Bags
Filed Jul 6, 2017LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BERGERON JEEP IN NEW ORLEANS, LA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 1, 2017AR

RECALL WAS ISSUED IN SEPTEMBER OF 2016 AND MANUFACTURER HAS YET TO MAKE A PART AVAILABLE TO RESOLVE THIS SAFETY ISSUE.

Air Bags
Filed Jun 18, 2017WA

SAFETY BELT AND AIR BAG RECALL INFORMATION GIVEN SEPTEMBER 2016. AS OF JUNE 2017 THERE IS STILL NO FIX AVAILABLE FOR THIS.

Electrical System
Filed Jun 11, 201786,000 milesMI

IT IS NOT JUST JEEP WRANGLERS WITH DEFECTIVE TIPMS. I HAVE HAD TO HAVE MINE REPLACED TWICE IN THE LAST 18 MONTHS AND 32000 MILES. SINCE I DRIVE MY VEHICLE FOR WORK AS A MAIL CARRIER THIS IS A MAJOR PROBLEM FOR ME. IT HAS STRANDED ME BOTH TIMES IN THE MIDDLE OF A BUSY HIGHWAY. I HAD TO EXIT THE VEHICLE BOTH TIMES WITHOUT ANY HAZARD LIGHTS AND PUSH IT OFF THE ROAD. BEYOND THE DANGER INVOLVED IN THESE FAILURES THE FINANCIAL BURDEN OF HAVING TO MISS WORK WHILE THE MANUFACTURER TAKES IT'S SWEET TIME GETTING THE PART TO THE DEALERSHIP IS DEVASTATING. MY FAMILY AND I SIMPLY CANNOT REMAIN FINANCIALLY SOLVENT THROUGH ANOTHER OF THESE FAILURES AS I AM A SINGLE PARENT SUPPORTING A FAMILY OF FOUR.

Air Bags
Filed Jun 7, 201738,000 milesNY

REC'D NOTICE FROM FCA REGARDING RECALL, S61/NHTA16V-688. AFTER CONTACTING FCA, WAS INFORMED THAT PART REQUIRED WOULD BE AVAILABLE BY 1 JUNE 2017. HAVE YET TO HEAR FROM FCA NOR COULD A REP TELL ME WHEN PART WOULD BE AVAILABLE. SITUATION IS SUCH THAT THE AFFECTED VEHICLE CAN NOT BE SOLD OR TRADED AND IS LOOSING VALUE. VEHICLE IS PARKED AND ESSENTIALLY UNUSABLE AS IT COULD PRODUCE MORE HARM THAN GOOD TO MYSELF OR OTHERS IF USED AND AN INCIDENT OCCURS. FCA IS NOT RESPONDING AS THEY STATED OR AS I REQUESTED NOR HAVE THEY PROVIDED REIMBURSEMENT FOR DIAGNOSTIC WORK DONE A LOCAL DEALER AS THEY INITIALLY PROMISED.

Power Train
Filed Jun 6, 201760,000 milesVA

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION DIPSTICK TUBE FRACTURED AND COULD BE SEEN FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.

Electrical SystemFire
Filed May 18, 201719,000 milesME

TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 25 MPH, SMOKE EMERGED FROM THE DASHBOARD. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND CAUGHT FIRE NEAR THE LIFTGATE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE SOURCE OF THE FIRE WAS NEVER DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. UPDATED 07/11/17*LJ *AS

Air Bags
Filed Apr 20, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 7, 2017OK

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 27, 2017TX

TAKATA RECALL, CONTACTED ME MORE THA 6 MONTHS AGO, TO LET ME KNOW THATA MY JEEP HAS A PROBLEM WITH IT'S OCCUPANT AIRBAGS AND SEAT BELT, I DID FOLLOW THE STEPS TO REGITER ON THEIR WEB SITE, SO FAR WHEN I CALLED THEM THE PARTS ARE NIT AVAILABLE

Air Bags
Filed Mar 15, 2017WI

WE RECEIVED A RECALL NOTICE IN OCTOBER OF 2016 AND THE REMEDY FOR THESE ISSUES ARE STILL NOT AVAILABLE.

Air Bags
Filed Mar 8, 2017100,000 milesUT

COMPUTER ECM FAILS TRACTIONS LIGHT ON ETC.

Air Bags
Filed Mar 1, 2017MD

I RECEIVED A RECALL FOR A DEFECTIVE SEAT BELT AND AIR BAG ASSEMBLY IN MY 2012 JEEP COMPASS WEEKS AGO. BECAUSE THIS VEHICLE IS USED IN A FLEET CAPACITY, I PULLED IT FROM SERVICE IMMEDIATELY. I TALKED TO DODGE AND WAS TOLD THERE IS NO REMEDY AT THIS TIME. I THEN ASKED FOR A LOANER VEHICLE UNTIL MY VEHICLE WAS SAFE TO DRIVE AND WAS TOLD THAT DODGE DOESN'T HAVE A RENTAL PROGRAM FOR RECALLS. I DON'T KNOW HOW THIS MANUFACTURE DOESN'T HAVE A PLAN TO RECTIFY AN INCONVENIENCE THAT THEIR CUSTOMERS HAVE TO GO THROUGH REGARDING A PROBLEM THAT WASN'T THE CUSTOMERS FAULT TO BEGIN WITH. I'M VERY UNHAPPY DODGE TREATS CUSTOMERS LIKE THIS.

Air Bags
Filed Feb 21, 2017LA

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ *CN

Unknown or Other
Filed Feb 17, 2017MA

"IMPORTANT SAFETY RECALL" ISSUED SEPTEMBER 2016. AS OF FEBRUARY 17,2017-- 5 MONTHS LATER NO REPAIR IS AVAILABLE. I AM TERRIFIED TO DRIVE MY VEHICLE WITH MY CHILD IN IT KNOWING THERE IS A SAFETY ISSUE THAT PUTS US BOTH AT RISK AND SEEMINGLY NO RUSH IS BEING MADE TO CORRECT THE PROBLEM IN A TIMELY FASHION.

Electronic Stability Control (esc)
Filed Feb 12, 201770,000 milesTX

CAR'S ACTUATOR FAILED PREMATURELY.

Air Bags
Filed Feb 9, 201730,200 milesPA

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A DEALER AND RECOMMENDED DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,200.

Air Bags
Filed Feb 6, 2017NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 2, 2017NC

THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES. THERE IS CURRENTLY NO FIX FOR THE RECALL AND THE NOTICE WAS SENT OUT IN OCTOBER. IT IS UNACCEPTABLE TO TAKE THIS LONG, I DON'T FEEL SAFE DRIVING. *TR

Air Bags
Filed Jan 19, 2017MA

TL* TAKATA RECALL THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN

Structure
Filed Jan 4, 201730,000 milesCT

THE DOME LIGHT OVER MY DASH LEAKS WATER WHEN IT RAINS. THIS IS EXTREMELY DANGEROUS AS I FIND MYSELF DRIVING AND TRYING TO AVOID GETTING WET OR AVOID THE ELECTRICAL SYSTEMS TO BE DAMAGED BY WATER. *TR

Unknown or Other
Filed Dec 17, 201657,478 milesPR

THE TRANSMISSION DIPSTICK TUBE BROKE OFF. WHEN I PARKED THE VEHICLE I NOTICED THE PART ON THE FLOOR AT MY HOME. DON'T KNOW WHEN IT MAY HAVE BROKEN.

Fuel System, Gasoline
Filed Dec 5, 201638,816 milesPR

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,816. *TR

Air BagsCrash1 injured1 killed
Filed Nov 30, 201680,000 milesWV

TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 50 MPH, THE VEHICLE CRASHED INTO A DITCH ON THE SIDE OF A MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT WEARING A SEAT BELT. IT WAS STATED THAT THE SEAT BELT HAD A HISTORY OF LOOSENING. A POLICE REPORT WAS FILED. THE CONTACT WAS KILLED IN THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Nov 22, 2016CA

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS AND SEAT BELTS. THE MANUFACTURER STATED THAT THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Nov 21, 2016IL

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Nov 17, 2016UT

A MONTH OR SO AFTER BUYING MY CAR (USED) IT STARTED TO STRUGGLE GOING UP HILL. AS TIME WENT ON THE STRUGGLE UPHILL TURNED INTO STALLING. THEN IT PROGRESSED TO EXTREME DIFFICULTY GETTING UP TO SPEED WHEN JUST GETTING ON THE FREEWAY. SOON IT STARTED TO OVER HEAT IF DRIVEN LONGER THAN AN HOUR. WITH ALL OF THE ISSUES PUT TOGETHER IT HA BECOME VERY STRESSFUL AND SCARY TO DRIVE. WE TOOK IT INTO THE MECHANIC AND HE DISCOVERED THE SMOOTH TRANSITION TRANSMISSION IS FAULTY AND CAUSES THE CAR TO OVERHEAT. HE SAID IT WAS A MATTER OF TIME UNTIL THE TRANSMISSION DROPS. I NO LONGER FEEL SAFE TAKING MY FAMILY ANYWHERE IN THE CAR. BETWEEN THE SLUGGISHNESS, STALLING, OVERHEATING AND TRANSMISSION MY CAR IS A TICKING TIME BOMB. IF ANY OF THIS HAPPENS ON THE FREEWAY MY FAMILY AND POSSIBLY OTHERS COULD GET SEVERELY INJURED. I HAVE LOOKED UP ONLINE AND FOUND MANY OTHERS HAVE THIS SAME ISSUE.

Electrical System
Filed Nov 10, 201650,000 milesCA

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS AN ELECTRICAL ISSUE. THE BATTERY AND ALTERNATOR WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed Nov 10, 201652,000 milesNJ

DRIVING ON THE TURNPIKE 11/10/2016 AT 530AM NEARING EXT. 6 MY TRUCK SHUT OFF, I MADE IT TO THE CAR SHOP AND THEY STATED IT WAS THE SENSORS. I PROCEEDED TO CALL THE JEEP DEALER AND THEY STATED SENORS ARE NOT COVERED IN ANY WARRANTY AND THAT MY EXTENDED WARRANTY DOES COVER IT AS WELL. IM VERY DISAPPOINTED IN THE POINTLESS PURCHASE OF MY WARRANTY, AND THE FACT THAT I COULD HAVE BEEN KILLED ON THE TURNPIKE. ALSO MY TRUCK MAKES THIS LOUD SQUEAKING NOISE BUT I HAVE TAKEN IT TO 3 SHOPS AND NO ONE KNOWS WHAT IT IS, BUT THEY ALL AGREED IT IS NOT THE BRAKES.

Engine
Filed Nov 2, 201675,000 milesIL

MY 77 YEAR OLD MOTHER WAS DRIVING VEHICLE ON HIGHWAY 159 IN MARYVILLE, IL WHEN THE ENGINE STALLED. SHE WAS ABLE TO PULL OFF ROADWAY. ENGINE LIGHT APPEARED. TURNED VEHICLE OFF AND THEN RESTARTED. WENT TO DEALERSHIP WHERE THEY USED SOME TYPE OF HAND HELD TESTER. IT SHOWED CODE PO335 WHICH IS CRANKSHAFT POSITION SENSOR. THIS HAPPEN TWO DAYS LATER WHEN TURNING INTO PARKING LOT. SAME AS ABOVE. THIS IS A VERY DANGEROUS THING TO HAPPEN ESPECIALLY DRIVING 45 MPH. *TR

Unknown or Other
Filed Sep 26, 201663,000 milesCO

WHEN TRAVELING TO A WEDDING FROM DENVER TO FT. COLLINS, THE TRANSMISSION WARNING LIGHT CAME ON AND BEGAN TO LOSE SPEED. I PULLED OVER AND LET SIT FOR ABOUT 10-15 MINUTES, TURNED IT BACK ON AND CONTINUED MY DRIVE. THIS IS THE SECOND TIME THAT IT HAS HAPPENED AND IT SEEMS TO DO IT MORE ON LONG TRIPS AND HOT DAYS. IT'S VERY ANNOYING, ESPECIALLY WHEN TRYING TO GET SOMEWHERE. IS THERE A RECALL ON THIS CAR OR IS THIS SOMETHING THAT WE HAVE TO DEAL WITH? IT APPEARS THERE IS NO CORRECTION TO THE PROBLEM, SO DO I JUST HAVE TO LIVE WITH THE FACT THAT I BOUGHT A "LEMON"! VERY FRUSTRATING.

Power Train
Filed Sep 18, 201692,000 milesMD

THE TRANSMISSION TEMPERATURE WARNING LIGHT COMES ON AND I COMPLETELY LOST THE ABILITY TO ACCELERATE.LEFT ME SITTING ON SIDE OF HIGHWAY WITH BABY IN THE TRUCK WAS ALMOST REAR-ENDED DUE TO INABILITY TO ACCELERATE OR MOVE VEHICLE UNTIL TRANSMISSION COOLED OFF ONLY 92000 MILES ON TRUCK PLEASE HELP

Engine
Filed Jun 26, 2016460 milesNJ

I PURCHASED MY COMPASS IN JUNE & 2 MONTHS LATER WITH MILEAGE BEING460 I TOOK A TRIP TO VIRGINIA FROM NJ 3 HOURS INTO THE TRIP DRIVING ON RTE 66 WHICH IS A VERY BUSY HIGHWAY 18 WHEELER TRUCKS FLYING BY. THE CAR SHUT DOWN & I PULL TO THE SIDE BUT THERE IS NO SHOULDER ON THAT HIGHWAY SO I WAS STUCK UP AGAINST A CEMENT WALL AROUND A BEND OF CARS FLYING BY BLARING THEIR HORNS AT ME. LUCKILY STATE TROOPERS WERE THERE ON THE OTHER SIDE FOR AN ACCIDENT THERE WAS SCREAMING AT US TO MOVE BECAUSE THAT WAS A VERY DANGEROUS SPOT TODAY WE YELLED BACK THE CAR WILL NOT START. ONE OF THE STATE TROOPERS PAIN BEHIND US WITH THEIR LIGHTS AND WE HAD TO WAIT ON A TOW TRUCK AND TAXI CAB FOR US TO GET TO THE HOTEL. THE VEHICLE WAS LEFT AT A SUNOCO STATION AS A CAB DROVE AROUND LOOKING FOR A HOTELAVAILABLE. THE NEXT MORNING WE WENT TO THE SUNOCO AND THEY SAID THE CAR STARTED AS SOON AS I GOT THERE THEY DID A DIAGNOSTIC AND NOTHING WAS WRONG. I DROVE THE CAR ANOTHER TWO AND A HALF HOURS TO MY DESTINATION AND WENT TO THE JEEP DEALER THERE. THEY KEPT THE CAR ALL DAY AND FOUND NOTHING WRONG BUT YET IT STALLED ON ME TWICE AND WOULD NOT RESTART. I WAS PETRIFIED TO DRIVE THE VEHICLE BACK HOME WHICH WAS A SIX HOUR TRIP SO I HANDED IN THE COMPASS TO THE DEALER WHERE I HAD TRAVELED TO AND HAD TO PURCHASE A NEW VEHICLE AND COME OUT OF POCKET $5,000. I TRIED TO FIGHT THE DEALER THAT SOLD IT TO ME & BACK AND FORTH CHRYSLER CORP. THEY WOULD NOT DO ANYTHING ABOUT THIS THEY DIDN'T EVEN OFFER TO PAY MY TOWING FEE OR

Structure › Body
Filed May 30, 201660,000 milesIL

NOISE I NOT SURE WHAT , BUT I RECORDING VIDEO SOUND BUT I NOT SURE I CAN ADD ON THIS PAGES COMPLAINING BUT MAYBE IS PROBLEM WITH BUSHINGS OR BALL JOINTS

Unknown or OtherFire
Filed May 3, 201646,000 milesCO

OUR JEEP'S TAIL PIPE, PRIMARILY DUE TO ITS EXCESSIVELY SHORT LENGTH, BECAME TUCKED, BY REGULAR VEHICLE USE, UNDER THE JEEP'S BUMPER AND FORCED HOT EXHAUST FUMES TO MELT THROUGH THE BUMPER. WE OBSERVED SIGNS OF CHARRING AND MELTING OF THE JEEP'S EXTERIOR BUMPER BODY CAUSED BY THIS TOO SHORT EXHAUST PIPE DESIGN DEFECT RESULTING IN AN OBVIOUS FIRE DANGER.

Power Train
Filed Mar 28, 2016AL

MY DAUGHTER WAS DRIVING THE 2012 JEEP COMPASS HOME FROM WORK SATURDAY 3/26/2016. I WAS IN THE DRIVEWAY AND WHEN SHE PULLED UP, I NOTICED A BLACK TUBE DRAGGING UNDER THE BOTTOM OF THE CAR. I CLIMBED UNDER THE CAR AND PULLED OUT A TUBE THAT WAS AROUND 11 INCHES LONG. I TOOK THE PART INSIDE AND STARTED RESEARCHING WHAT COULD CAUSE THIS TO HAPPEN. I'VE READ MULTIPLE PEOPLE HAVE HAD THIS SAME ISSUE WITH THE PART JUST BREAKING OFF. WE ARE HAVING THE JEEP TOWED TO LANDERS MCCLARTY CHRYSLER IN HUNTSVILLE, AL ON WEDNESDAY 3/30 TO BE REPAIRED. I HOPE THIS CAN BE LOOKED INTO AS A POSSIBLE RECALL BECAUSE THERE IS NO WAY THIS PIPE JUST SPLITS LIKE IT DID ON ITS OWN. THE JEEP WRANGLER WAS RECALLED FOR THIS SAME ISSUE. PLEASE LOOK INTO THIS. THIS WAS A 16 YEAR OLD DRIVING THIS CAR AT THE TIME.

Electrical System
Filed Feb 3, 201638,500 milesWV

WHILE DRIVING AT 70 MPH, THE VEHICLE LOST ALL POWER. I WASN'T ABLE TO USE MY HAZARDS OR ANYTHING. I WAS ABLE TO GET TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE COULD BE RESTARTED BUT RAN VERY ROUGH AND HAD TO BE TOWED. THE ELECTRONIC THROTTLE CONTROL LIGHT WAS ON AS WELL AS CHECK ENGINE. MECHANIC SAID NONE OF THE CODES WERE THE CAUSE, THEY WERE ALL THE EFFECT OF THE POWER LOSS. THE MECHANIC FOUND A LOOSE TERMINAL ON THE OEM BATTERY. THE BATTERY WAS REPLACED AND THE ISSUE HAS NOT RECURRED.

Electrical System
Filed Jan 8, 201671,000 milesCA

THIS HAS HAPPENED A FEW TIMES NOW. WAS TOLD BY DEALER THEY HAVE TO BE DRIVING IT WHEN THE PROBLEM OCCURS. TWICE NOW, I LOST ALL ELECTRICAL POWER. NO LIGHTS, NO HAZARDS, NO POWER STEERING. IT IS LIKE I HAVE NO BATTERY AT ALL. EVERYTHING IS DEAD. ONE TIME I WAS PARKED, AND LOST ALL POWER, CAME BACK ON IN A FEW MINUTES. THE SECOND TIME, IT WAS DARK OUT. I HAD JUST MADE A TURN, APROX 100 FEET AFTER, I LOST ALL POWER AGAIN. THIS TIME I WAS IN MOTION, CARS BEHIND ME, I HAD ABSOLUTELY NO LIGHTS. NO HAZARDS. I WASN'T EVEN ABLE TO MAKE IT TO THE SHOULDER, IT HAPPENED SO QUICKLY. LUCKILY IT WAS A TURN AND VEHICLES HADN'T REACHED THE SPEED LIMIT YET. NOT ONLY COULD I HAVE BEEN HIT, BUT THE OTHER VEHICLES BEHIND ME AS WELL. MY CAR WASN'T EASILY NOTICABLE. THE CAR BEHIND ME WAS ABLE TO STOP IN TIME BEFORE REAR ENDING ME, AND TURNED THEIR HAZARDS ON. THE POWER TO MY VEHICLE WAS BACK ON ABOUT TWO MINUTES. PERIODICALLY THE CAR WILL ALSO JUST DIE, AT IDLE OR IN TRAFFIC AT LOW SPEEDS. IT DOESN'T LOSE COMPLETE POWER WHEN THIS HAPPENS THOUGH. IT WILL START AGAIN RIGHT AWAY.

Vehicle Speed Control
Filed Nov 17, 201526,000 milesMA

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

Structure › Body
Filed Oct 30, 201553,000 milesTN

FOOTREST BY THE GAS AND BRAKE PEDALS BROKE LOOSE WHILE DRIVING ON THE HIGHWAY. APPEARS TO BE A PLASTIC PART MOUNTED BY TWO BOLTS, IN WHICH THE PLASTIC BROKE AND PART SAT LOOSE BY MY PEDALS WHILE DRIVING. REMOVED PART FROM BEING AN OBSTACLE NEAR THE BRAKE AND GAS PEDALS ONCE I COULD COME TO A STOP.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Oct 20, 201560,000 milesKY

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE HATCH WOULD NOT OPEN EVEN AFTER THE VEHICLE WAS UNLOCKED. DURING THE FAILURE, THE KEY WAS NOT ABLE TO BE USED TO MANUALLY UNLOCK THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Fuel/Propulsion System
Filed May 25, 201531,120 milesNY

THIS VEHICLE HAS BEEN IN TO THE DEALER THREE TIMES FOR THE SAME PROBLEM AFTER DRIVING THE CAR AND THEN STOPPING.WHEN YOU RESTART THE VEHICLE AND GO TO PUSH THE GAS IT STALLS LAST TIME WAS WHEN ENTERING TRAFFIC AND IT QUIT ON THREE OCCASIONS .I HAD TO GO AND RESCUE MY WIFE FROM A POTENTIAL SERIOUS SITUATION.THE DEALER HAS HAD THIS VEHICLE FOR OVER A WEEK NOW AND CAN NOT FIND ANYTHING ON THE COMPUTER THAT TELLS THEM WHAT TO LOOK AT . THE FIRST TIME THEY GAVE IT BACK TO US AND SAID NOTHING WAS WRONG WITH IT.THIS TIME I HAVE STILL NOT HEARD OF A RESOLUTION TO THE PROBLEM. BUT CAME TO YOUR SITE AND FOUND THE FUEL TRANSFER TUBE ISSUE WHICH IT SOUNDS LIKE IT COULD BE THE PROBLEM.

Electrical System › Ignition
Filed Apr 21, 201535,000 milesIN

WHEN I START MY VEHICLE IT DOES NOT START AND I CAN NOT PULL THE KEY OUT OF THE IGNITION AFTER A COUPLE OF SECONDS OF LEAVING THE KEY ALONE THE VEHICLE STARTS ON ITS ON. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES HOWEVER; THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. I WAS TOLD IT WOULD HAVE TO DO IT FOR THEM IN ORDER FOR THEM TO FIGURE OUT THE PROBLEM. I ASKED THE DEALER TO DOCUMENT THE ISSUE THAT MY VEHICLE IS HAVING BECAUSE IT WAS CLOSE TO MY WARRANTY TO BE OVER. PLEASE INVESTIGATE ISSUE!!!! *TR

Vehicle Speed Control
Filed Mar 30, 201575,000 milesMA

TL*THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE AS THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

Visibility
Filed Mar 10, 201520,500 milesMI

THE SIDE WINDOWS, FRONT AND REAR, FOG/FROST OVER WHILE THE VEHICLE IS BEING DRIVEN. RUNNING THE DEFROSTER ON HIGH HEAT AT FULL FAN RESULTS IN A SMALL PEEP HOLE TO SEE THE SIDE MIRRORS. THE REST OF THE WINDOWS REMAIN COVERED AND YOU CAN'T SEE OUT. A SAFETY ISSUE WHEN LIVING IN MICHIGAN IN THE WINTER. NOT SURE IF THIS IS A DESIGN FLAW OR A PROBLEM THAT CAN BE ADDRESSED. *TR

Fuel/Propulsion System
Filed Jan 28, 201545,000 milesTN

AS I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND THE GAS GAUGE SHOWING 1/4 OF A TANK LEFT, THE ENGINE SUDDENLY QUIT. IT WOULD RESTART. AFTER PUTTING SOME GAS IN IT STARTED IMMEDIATELY. SINCE THEN, AND BEFORE, I HAVE LET THE LEVEL RUN DOWN WELL BELOW A 1/4 OF A TANK WITH NO INCIDENT. MY CAR IS OUT OF WARRANTY, BUT I CALLED JEEP BECAUSE THIS SCENARIO IS EXACTLY WHAT WAS DESCRIBED IN THE RECALL NOTICE I RECEIVED A YEAR OR SO AGO, WHICH SAID THAT AT HIGH SUSTAINED SPEED A FUEL INTAKE HOSE IN THE GAS TANK COULD COLLAPSE, RESULTING IN THE ENGINE TURNING OFF SUDDENLY AND A POSSIBLE CATASTROPHIC ACCIDENT. I HAD THE RECALL PROCEDURE COMPLETED BUT I DID NOT TAKE ANY LONG TRIPS UNTIL THE DAY THE INCIDENT OCCURRED. THE JEEP RECALL SPECIALIST TOLD ME TO TAKE THE CAR BACK TO THE DEALER TO HAVE IT CHECKED OUT. THE DEALER TOLD ME IF THEY DIDN'T FIND ANYTHING WRONG IT WOULD COST $99 FOR DIAGNOSTIC TESTS. I ASKED IF THEY WOULD REMOVE THE FUEL TANK TO CHECK THE HOSE AND THEY SAID NO I DID NOT LEAVE THE CAR BECAUSE I DIDN'T THINK THEY WOULD BE ABLE TO FIND THE PROBLEM, OR DUPLICATE IT. I CALLED JEEP AGAIN; THEY CALLED THE DEALER WHILE I WAS ON THE LINE AND ASKED THEM TO LOOK AT THE CAR AGAIN. WHEN I TOOK IT BACK I WAS TOLD THE SAME THING; THAT IF THEY COULDN'T DUPLICATE THE PROBLEM IT WOULD COST ME $99. THEY THEN ADVISED ME TO TRY TO DUPLICATE THE PROBLEM AGAIN, MYSELF, BY DRIVING THE CAR ON THE INTERSTATE UNTIL IT QUIT, AND THEN HAVE IT TOWED TO THE NEAREST DEALER. I COULDN'T BELIEVE I WAS HEAR

Steering
Filed Jan 27, 201528,000 milesCO

WHEN STARTING THE VEHICLE THERE IS A CLUNK COMING FROM THE RIGHT FRONT OF THE ENGINE COMPARTMENT. WHEN DRIVING THERE IS A DRAG OR FRICTION WHEN TURNING LEFT WITH A SLIGHT VIBRATION. WHEN TURNING THE ENGINE OFF THERE IS A SERIES OF 3 ELECTRONIC CLICKS FROM THE RIGHT FRONT OF THE ENGINE COMPARTMENT. *TR

Traction Control System
Filed Oct 27, 201440,521 milesPA

STARTED AROUND AUGUST 16,2014. WHEN DRIVING I WOULD MAKE A RIGHT HAND TURN THE TRACTION CONTROL LIGHT WILL COME ON AND STAY ON FOR 2 BLOCKS WHEN THE ROAD IS DRY AND THE JEEP WOULD START BUCKING AND IT WILL POWER DOWN AND SHUT OFF. THIS HAPPENS AT THE SAME ROAD ALL THE TIME. WHEN IT STARTS BUCKING AND POWERING DOWN IT SHUTS OFF AND I CAN NOT STEER THE JEEP. I ALMOST GOT IN ACCIDENTS WHEN THIS HAPPENS. WE TOOK THE JEEP TO SAVAGE 61 FOR THEM TO CHECK, THEY CAN NOT FIND ANYTHING WRONG, WE ALSO CONTACTED CHRYSLER CORPORATION AND FILED A COMPLAINT. THEY SAID CALL SAVAGE 61 AND HAVE THEM LOOK AT IT. WELL WE DID THAT AGAIN THEY HAD THE JEEP FOR OVER A MONTH AND CAN NOT FIND ANYTHING WRONG. NO CODES OR ANYTHING COME UP. IN TOTAL IT IS ABOUT OVER 2 MONTHS IN TIME THIS KEEPS HAPPENING. I FEEL THIS IS SAFETY ISSUE I COULD GET HURT IN A BAD ACCIDENT. PLEASE GET BACK TO ME. I TRIED TO CALL AT THE NUMBER BUT IT TELLS ME ALL LINES ARE BUSY KEEP TRYING .I HAVE A CASE NUMBER FOR CHRYSLER CORP. #[XXX]. THANK YOU [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Fuel/Propulsion System
Filed Oct 4, 201438,000 milesTN

I WAS ON A ROAD TRIP IN MY 2012 JEEP COMPASS (4X4 LATITUDE VERSION) FROM THE NASHVILLE, TN AREA TO THE WASHINGTON D.C. AREA, IN AUGUST, AND WAS MONITORING MY FUEL CONSUMPTION ON THE TRIP. I NOTED MY FUEL GAUGE HAD BEEN TELLING ME THAT AT THE FIRST HALF OF THE GAS TANK I HAD BEEN GETTING AROUND 210 MILES OUT OF THAT FIRST HALF OF THE TANK. MY SECOND HALF OF THE TANK ONLY GAVE ME AROUND 90 MILES TO THE HALF TANK, WITH ABOUT A GALLON AND A HALF REMAINING IN THE TANK WHEN I REFUELED. THIS IS NEARLY 100 MILE DIFFERENCE IN MILEAGE BETWEEN THE TWO MEASUREMENTS, ON AVERAGE, FOR HIGHWAY DRIVING CONDITIONS. THE ISSUE CONTINUES TO THIS DAY. *TR

Structure › Body
Filed Oct 4, 201438,500 milesTN

I GOT INTO MY 2012 JEEP COMPASS ( 4X4 LATITUDE VERSION) AND NOTED A DRIP OF WATER ON THE INSIDE OF MY WINDSHIELD. AT FIRST I THOUGHT MAYBE MY WINDSHIELD WAS LEAKING AND TOOK NOTE OF THE AREA. WELL, I BEGAN TO BACK OUT AND A BUNCH OF WATER CAME DOWN ON ME THROUGH MY INTERIOR LIGHT AND ALONG THE EDGING OF THE CEILING OF THE INTERIOR ALONG THE WINDSHIELD. I HAVE HAD THIS HAPPEN TO ME TWICE BEFORE, AND THE ISSUE HAS TO DO WITH THE SUNROOF BECAUSE OF A DESIGN FLAW IN THE SUNROOF DRAINS. RESEARCHING THE INTERNET, THIS IS AN ISSUE THAT HAS BEEN AROUND FOR YEARS WITH JEEP MODELS. I FEAR THIS WILL NOT ONLY CAUSE PREMATURE AGING OF THE BODY DUE TO THE WATER COMING IN CONTACT WITH BODY PARTS THAT ARE NOT MEANT FOR THE WEATHER ELEMENTS, BUT ALSO THE RISK OF THE WATER GETTING INTO AREAS OF THE DASH CAUSING ELECTRICAL PROBLEMS OR EVEN THE VEHICLE COMPUTER PARTS UNDER THE SEATING. WHEN THE WATER COLLECTS ON THAT CEILING PANEL, IT DRAINS THROUGH THE INTERIOR LIGHT DOWN ONTO THE TRANSMISSION SHIFTER AND THE CAR STEREO, AND ALSO ALONG THE PANELING ALONG THE FRONT WINDSHIELD INTO THE DASH AREA. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Jeep Compass → · Every Compass year → · How the figures are calculated →