Page 5 of 6 · complaints 201–250 of 259

2007 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Suspension
Filed May 21, 201132,930 milesNJ

DEVELOPED A NOTICABLE VIBRATION.TOOK TO DEALER AND WAS ADVISED THE BALL JOINTS NEEDED REPLACEMENT AND THE VEHICLE WAS DANGEROUS TO DRIVE. WHEN PICKED UP THE VEHICLE, INVOICE STATED 2 LOWER ARMS AND A TIE ROD WERE REPLACED. I HAVE DRIVEN MANY VEHICLES OVER 100,000 MILES AND NEVER HAVE HAD TO REPLACE THESE PARTS. THEREFORE I FEEL THEY WERE EITHER DEFECTIVE OR POORLY DESIGN ED AND THEY SHOULD BE SUBJECT TO RECALL REPLACEMENT OR INSPECTION. VEHICLE WAS ONLY DRIVEN ON LOCAL STREETS.

Power Train › Automatic Transmission
Filed Apr 24, 201153,000 milesCA

WHILE TRAVELING IN HIGHWAY AT 65 MPH, MY 2007 JEEP COMPASS JERKED AND I LOSS ACCELERATION DOWN TO 40 MPH AND THEN IT WOULD NOT GO ANY FASTER EVEN WITH THE GAS PETAL DOWN TO THE FLOOR. GOT OFF HIGHWAY AND CAR ONLY WOULD GO 25 MPH. JUST HAD A TUNE UP TWO DAYS PRIOR TO THIS PROBLEM. WHEN THE CAR JERKED AND LOSS ACCELERATION, THE ENGINE CAME ON AND BEGAN TO BLINK AND RING. AFTER THE TUNE UP THE DEALERSHIP SAID EVERYTHING WAS GOOD. I GUESS THAT WASN'T TRUE. PROBLEM WITH TRANSMISSION? *TR

Fuel System, Gasoline
Filed Feb 9, 201128,000 milesIN

THE GAS TANK GAUGE STOPPED FUNCTIONING PROPERLY. IT WILL READ EMPTY WHEN FULL & STARTED TO GO UP DESPITE BEING LOW. HAVE TO USE TRIP MILEAGE TO DETERMINE WHEN TO FILL UP NOT BEST METHOD. BUT GAUGE IS NOT ACCURATE OR RELIABLE. I THOUGHT IT WAS JUST ME BUT I SEE THIS IS A RELATIVELY COMMON PROBLEM & HAS A SERVICE BULLETIN.

Suspension › Front
Filed Jan 24, 201146,000 milesWV

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT NOTICED THAT THE FRONT TIRES WERE WORN IN THE MIDDLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT BOTH THE FRONT END BALL JOINTS NEEDED TO BE REPLACED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 46,000.

Power Train › Automatic Transmission
Filed Dec 17, 2010NJ

2007 JEEP COMPASS. CONSUMER STATES PROBLEM WITH AUTOMATIC TRANSAXLE AND TRANSMISSION OVERHEAT *TGW THE CONSUMER STATED TWO OF THE THREE JEEPS SHE OWNS WERE HAVING THE SAME PROBLEMS. DURING HIGH SPEED DRIVING, ON HOT DAYS THE AUTOMATIC TRANSXALE OIL BECAME EXTREMELY HOT, AND THE TRANSMISSION OVERHEAT LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD SLOW DOWN SLIGHTLY UNTIL THE AUTOMATIC TRANSAXLE COOLED DOWN ENOUGH TO ALLOW A RETURN TO THE REQUESTED SPEED. THE TRANSMISSION FLUID WAS LOW DUE TO A LEAK IN THE TRANSMISSION PAN. *JB UPDATED 01/31/11

Suspension › Front
Filed Nov 8, 2010IL

METALLIC NOISES EMITTED FROM JEEP COMPASS 2007 MODEL FRONT PASSENGER'S SIDE. IT WOULD CREAK WHEN TURNING AND WOULD FREQUENTLY LOSE CONTROL OF RIGHT SIDE TIRES IN ADVERSE WEATHER. HAVE FIXED BALL JOINT TWICE NOW AND SEEMINGLY WEARS DOWN OVER AND OVER. REVIEWING OTHER COMPLAINTS FOR THIS MODEL, THIS APPEARS TO BE THE NORM. A BROKEN DOWN BALL JOINT AND CONSEQUENT CRACKED AXIS WOULD MEAN A VERY DANGEROUS SITUATION: FLIPPING OFF THE ROAD, LOSING CONTROL AT HIGHER SPEEDS, ETC. THUS FAR WE HAVE AVOIDED SERIOUS INJURY BUT AT LESS THAN 30K MILES THIS SHOULD NOT BE A RECURRING ISSUE. *TR

Suspension › Front
Filed Nov 1, 2010NY

PASSENGER SIDE LOWER FRONT BALL JOINT,(FRONT WAS SHAKING WHILE DRIVING AND HAD TO BE REPLACED) DRIVER SIDE FRONT OUTER TIE ROD,(STEERING WHEEL WAS SHAKING WHILE DRIVING) BOTH REAR UPPER CONTROL ARMS. ( WAS NOT DIAGNOSED UNTIL I WAS HAVING WHEEL ALIGNMENT DONE.) BUT REAR TIRES WERE DAMAGED FROM THESE PARTS BEING WORN.. HAD TO REPLACE ALL THESE PARTS. ONLY HAVE REAR UPPER CONTROL ARMS AND TIE ROD. OWNERS OPINION IS THAT FACTORY WHEELS ARE TO BIG FOR THIS VEHICLE AND CAUSING TO MUCH PRESSURE ON THESE PARTS. *TR

Steering
Filed Oct 28, 201030,480 milesIN

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE DRIVER NOTED A RATTLE WHILE SHE WAS DRIVING. THE CONTACT WAS INFORMED BY THE DEALER THAT BOTH OUTER TIE RODS WERE LOOSE AFTER A ROUTINE OIL CHANGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 30,480.

Suspension › Front
Filed Oct 27, 201041,375 milesMO

I TOOK MY 2007 JEEP COMPASS 2X4 TO HAVE THE DRIVERS FRONT TIRE REPAIRED. THE REPAIR MAN FOUND THAT THE BALL JOINTS WERE BAD AND NEEDED TO BE REPAIRED. I CHECKED IT OUT ONLINE TO FIND THAT MANY JEEP COMPASS OWNERS HAVE HAD THE SAME PROBLEM AND ONLY HAS 41,375 ORIGINAL MILES. THIS IS A WIDE SPREAD PROBLEM. MY JEEP WAS PURCHASED FROM A DODGE CHRYSLER DEALER. I ASK THAT YOU FORCE JEEP CHRYSLER TO RECALL THIS VEHICLE FOR THIS DEFECT. *TR

Power Train
Filed Oct 25, 201068,000 milesGA

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION WAS DRAGGING IN EVERY GEAR; SHE NOTICED THE PROBLEM EVERYTIME SHE ATTEMPTED TO ACCELERATE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE TRANSMISSION WAS THE CAUSE OF FAILURE BUT NO OTHER DETAILS WERE GIVEN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 68,000.

Steering
Filed Oct 19, 2010128,000 milesKY

2007 JEEP COMPASS. AT APPROX 100K MILES I TOOK IT TO THE DEALER FOR ROUTINE SERVICE. TECHNICIAN INFORMED ME THAT THE TIE RODS WERE BAD ON FRONT DRIVER SIDE, SHOWED ME PLAY IN THE WHEEL. SAID IT NEEDED TO BE FIXED. I AGREED TO HAVE NEW TIE RODS PUT ON. ONE MONTH LATER THE CAR BEGAN TO HANDLE ERRATICALLY, I TOOK BACK TO THE SAME DEALER AND ASKED TO INSPECT THEIR PREVIOUS WORK AND SEARCH FOR THE HANDLING/STEERING PROBLEM. AFTER TWO HOURS THEY INFORMED ME THEY COULD FIND NOTHING WRONG. 7 MONTHS LATER, WHILE DRIVING WITH MY 6 MONTH OLD IN THE CAR THE FRONT LEFT CONTROL ARM BROKE AND THE FRONT DRIVER SIDE WHEEL ACTUALLY BROKE OFF AT THE LOWER BALL JOINT WHILE THE CAR WAS IN MOTION. REPLACING CONTROL ARMS AND BALL JOINTS ON BOTH SIDES PLUS TWO NEW FRONT TIRES NETTED A TOTAL REPAIR COST OF $1400 ... THIS IS ON TOP OF THE PREVIOUS REPAIR COST TO REPLACE THE TIE RODS. *TR

Suspension › Front
Filed Oct 17, 201036,650 milesMO

TOOK MY 2007 JEEP COMPASS IN FOR AN OIL CHANGE AND TIRE ROTATION AND WAS TOLD THAT THE LOWER BALL JOINT ON THE FRONT PASSENGER SIDE WAS BAD AND THAT I SHOULD GET IT REPAIRED AS SOON AS POSSIBLE; THAT IT WAS VERY DANGEROUS TO LEAVE IT AS IS. I FOUND THIS WEBSITE AND FOUND THAT THIS SEEMS TO BE A VERY COMMON PROBLEM. MY CAR HAS 36,600 MILES ON IT. THE WARRANTY WAS UP AT THE END OF JULY. HOW CONVENIENT. I PLAN ON CALLING THE DODGE CHRYSLER DEALERSHIP IN THE MORNING AND SEEING IF THEY WILL BE ABLE TO HELP ME OUT WITHOUT THIS COSTING ME A FORTUNE. SEEMS TO ME LIKE THIS IS A PARTS PROBLEM AND THAT A RECALL SHOULD BE ISSUED. *TR

Suspension › Front
Filed Oct 7, 2010112,000 milesNC

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT BALL JOINTS AND FRONT THE WHEEL BEARINGS WOULD NEED TO BE REPLACED. ALSO, THE TECHNICIAN DETECTED THAT ADDITIONAL REPAIRS COULD POSSIBLY BE REQUIRED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS UNAVAILABLE.

Vehicle Speed Control
Filed Oct 6, 201049,841 milesNY

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED UP A HILL, THE VEHICLE WOULD NOT ACCELERATE ALTHOUGH THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ONCE SHE REACHED THE TOP OF THE HILL, THE VEHICLE BEGAN TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED (REPAIR DETAILS WERE UNAVAILABLE). APPROXIMATELY ONE MONTH LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AGAIN. THE FAILURE MILEAGE WAS 49,841 AND THE CURRENT MILEAGE WAS APPROXIMATELY 51,000.

Steering
Filed Sep 22, 201072,000 milesMI

2007 JEEP COMPASS CONTROL ARMS, RIGHT OUTER TIE ROD. I WAS HEARING SOME SQUEAKING WHEN I HIT A BUMP AND A LITTLE GRINDING AS I PULLED UP TO TRAFFIC LIGHTS. I TOOK THE VEHICLE INTO GET AN OIL CHANGE AND ASKED FOR THE MECHANIC TO CHECK IT OUT. I WAS TOLD THE VEHICLE IS UNSAFE TO DRIVE DUE TO TOTAL FAILURE OF THE CONTROL ARMS. COST TO FIX: OVER $1000. WITH THE CONTROL ARMS BEING SUCH A COMMON ISSUE WITH THIS VEHICLE, JEEP SHOULD REALLY CONSIDER ISSUING A RECALL. *TR

Service Brakes, Hydraulic
Filed Sep 16, 201036,100 milesKS

SINCE I BOUGHT THE JEEP COMPASS 2007 STANDARD, THE BRAKE GROUND AND I FELT IN MY FEET SOMETHING WRONG WITH THE PEDAL (BRAKE) AND THE DRIVER SEAT BELT, SEVERAL TIMES SPOKE WITH THE DEALER ABOUT THIS, THEY CHECKED THE CAR AND ALL THE TIME TOLD ME THE BRAKES IS OK, I SEND A LETTER TO JEEP COMPANY TO EXPLAIN WHAT WAS HAPPENED AND NOTHING THEY DID. TWO DAYS AGO I WAS CLEANED THE CAR AND FOUND DOWN THE BRAKE PEDAL A LEAK, I WENT TO THE DEALER AND THEY SAID: THE BRAKES BOOSTER IS BROKEN, AND I HAVE TO PAID FOR THAT. THANKS TO GOD I DIDN'T HAVE ANY ACCIDENT,(FORTUNATE) BUT I NEVER FELT ME SAFETY. THE JEEP COMPASS BRAKES 2007 CAME BAD. *TR

Seat Belts
Filed Sep 16, 20103,000 milesCA

OUR JEEP 2007 COMPASS HAS HAD AN ISSUE WITH THE DRIVERS SEAT BELT REMAINING LATCHED. MOST TIMES IT WILL UNLATCH ITSELF WITHIN SECONDS OF THE CLICK SOUND. AND OTHER TIMES, IT DOES UNLATCH WHILE WE ARE DRIVING. WE DID TAKE IT TO THE DEALERSHIP THE SAME YEAR WE BOUGHT IT, AND THEY TOLD US THERE WAS NOTHING WRONG WITH THE SEATBELT. WE COMPLAINED TO THE DEALERSHIP AGAIN THE FOLLOWING YEAR, AND AGAIN, THEY SAID THERE WAS NOTHING WRONG. IT DOES NOT HAPPEN ALL THE TIME, BUT, IS STILL A SAFETY CONCERN FOR US BECAUSE, IF WE WERE TO GET INTO AN ACCIDENT, THAT SEATBELT MAY UNLATCH UPON IMPACT. *TR

Power Train › Driveline
Filed Sep 7, 201058,000 milesKY

MY 2007 JEEP COMPASS BEGAN TO MAKE CREAKING NOISES UNDER THE HOOD AT ABOUT 58,000 MILES AND THEN IT QUICKLY GREW LOUDER AND MORE OMNIOUS SOUNDING AT ABOUT 60,000 MILES WHEN GOING AT SLOW SPEEDS AND ON UNEVEN GROUND. I WORK ON THE ROAD AND SO THE MILES PILE UP QUICKLY. HOWEVER, I LIVE IN THE CITY AND DO NOT TAKE MY CAR OFF ROAD. I ASSUMED THE NOISE WAS MY SWAY BAR - AGAIN - AS DID MY MECHANIC AND HE TOLD ME TO GET IT TO HIM WHEN IT WAS CONVENIENT. IT BECAME OBVIOUS THAT THE NOISE WAS LIKELY MORE THAN THE SWAY BAR AND I DROPPED IT OFF TO MY MECHANIC. HE DIAGNOSED IT AS NEEDING NEW BALL JOINTS AND SOME TIRE RODS. I SEARCHED THE INTERNET FOR A RECALL OR KNOWN ISSUE AND THERE IS A MULTITUDE OF OTHER COMPASS OWNERS WHO HAVE HAD TO HAVE THE BALL JOINTS REPLACED AT LESS THAN 60,000 MILES. THAT IS NOT SATISFACTORY LONGEVITY FOR BALL JOINTS. THIS IS A $900 REPAIR THAT SHOULD NOT BE PAID BY THE CONSUMER. A RECALL SHOULD BE MADE FOR THIS ISSUE. A VEHICLE IN THIS CONDITION IS EXTREMELY UNSAFE TO DRIVE TO THOSE WITHIN IT AND OTHERS ON THE ROAD. *TR

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 26, 201016,430 milesIL

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE VEHICLE WAS BEING SERVICED AT AN AUTHORIZED DEALER WHEN THE MECHANIC ADVISED THE CONTACT THAT THE FRONT TIE RODS AND LOWER BALL JOINTS WOULD NEED REPLACING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 16,430.

Suspension › Front
Filed Aug 18, 201050,000 milesKS

WHAT DO YA KNOW....CONTROL ARM AND BALL JOINTS GOING OUT AT 50,000 MILES....PROBLEM IS YOUR WARRANTY WONT COVER AND YOU CAN GREASE SOMETHING NOW A DAYS. SO IM OUT 500 BUCKS. ONE DAY WOMAN IS GOING TO CRASH BECAUSE OF THIS ISSUE AND THEN WILL SEE WHAT CHRYSLER DOES...HORRIBLE! JUST WRONG I SAY! *TR

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 16, 201036,000 milesPA

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT WAS REVERSING WHEN AN ABNORMAL NOISE WAS HEARD FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL AUTOMOTIVE REPAIR FACILITY WHERE HE WAS ADVISED THAT THE LOWER BALL JOINTS WERE LOOSE AND WOULD NEED TO BE REPLACED. THE DEALER WAS UNABLE TO SERVICE THE VEHICLE STATING THAT THE VEHICLE WAS OUTSIDE OF FACTORY WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 37,000.

Service Brakes, Hydraulic
Filed Aug 10, 201019,076 milesCO

2007 JEEP COMPASS. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE *TGW THE CONSUMER STATED THE VEHICLE STALLED, THE BRAKES WERE RIGID AND DIFFICULT TO OPERATE, THE TACHOMETER JUMPED TO 5000 RPMS AND A TIMES, IT FELT AS THOUGH THE TRANSMISSION WAS STUCK IN SECOND GEAR. *JB

Unknown or Other
Filed Aug 9, 201094,000 milesTX

I BOUGHT MY 2007 JEEP COMPASS BRAND NEW. I NEVER OFF-ROAD AND I TRY TO DRIVE CAUTIOUSLY AVOIDING POT HOLES. I WAS HEARING THIS WEIRD NOISE AND BROUGHT IT IN TO A DEALERSHIP TODAY. THEY TOLD ME I NEED TO REPLACE THE LOWER CONTROL ARM COSTING ME SEVERAL HUNDRED DOLLARS. AFTER SEARCHING ON THE WEB AND SEEING ALL THE SIMILAR COMPLAINTS I AM CONVINCED THIS SHOULD BE A RECALL. JEEP NEEDS TO DO SOMETHING THIS IS NOT RIGHT. THIS IS A REPAIR THAT SHOULD NOT BE NEEDED ON SUCH NEW VEHICLES.

Suspension › Front
Filed Aug 5, 201046,000 milesWI

PURCHASED 2007 JEEP COMPASS IN 4/2010. IT IS NOW JULY AND I HEAR CLICKING IN BACK WHEN I BRAKE AND THE FRONT CLICKS ALSO. I BROUGHT IT IN FOR AN OIL CHANGE AND THEY TOLD ME I ALSO HAVE BALL JOINT ISSUES. I BROUGHT IT TO MY MECHANIC AND HE TOLD ME THE SAME THING. WHAT'S GOING ON. MY CAR ONLY HAS 46,000 MILES. *TR

Electrical System
Filed Jul 15, 201029,000 milesGA

CAR ENGINE STALLING AND IMPOSSIBLE TO ACCELERATE, TOOK TO DEALERSHIP FOR A TUNE UP 11//09. DEALER CHANGED COUPLE OF PLUGS BUT NOTHING ELSE WAS NEEDED. 1/10 CAR TOWED TO DEALER. DASHBOARD LIGHTS WERE ACTING UP, ENGINE STARTED STALLING AND COULDN'T ACCELERATE, CAR SIMPLY DIED IN MIDDLE OF THE ROAD. DEALER SAID IT WAS A BAD COIL. ASKED ME IF I HAD WASHED ENGINE, ANSWER WAS NO. DEALER REPLACED COIL AND STATED PROBLEM WAS FIXED. CAR STARTED ACTING UP AGAIN. WHILE DRIVING ON 1-16 (GA), CAR WOULD STALL, COULDN'T ACCELERATE, EVEN THOUGH PEDAL WAS TO THE CAR FLOOR. EMERGENCY LIGHTS ON DASHBOARD ACTED UP, (ONE OF MY TIRES HAD 10 AIR PRESSURE, PULLED OVER AND TIRE HAD 35 AIR PRESSURE). SAME ISSUES THAN BEFORE, I THOUGHT CAR WOULD DIE IN THE MIDDLE OF HWY(7/11/10). TOOK TO DEALER 7/14/2010 AND CONTACTED CHRYSLER (WAS ASSIGNED A CASE). DEALER WANTED TO CHARGE ME $75 TO RUN DIAGNOSTICS, REFUSED TO PAY, SAME ISSUE AS BEFORE. DEALER RAN DIAGNOSTICS FREE OF CHARGE, HOWEVER CHRYSLER STATES THERE IS NO ASSURANCE PROBLEM WILL BE COVERED. THIS IS A SERIOUS SAFETY ISSUE, MY CAR COULD DIE IN THE MIDDLE OF HWY WITH MY TWO KIDS INSIDE ,CAUSE A SERIOUS ACCIDENT. I PAID FOR THE TUNE UP, CAR WAS UNDER WARRANTY FIRST TIME BUT NOTHING WAS SAID OR FIXED THEN. PROBLEM PERSISTS AND NOW CAR IS OUT OF WARRANTY, AND I NEED TO PAY FOR THE REPAIRS? DEALER FAILED TO FIND PROBLEM TWICE BEFORE. CHRYSLER AND DEALER SHOULD BE HELD ACCOUNTABLE FOR PUTTING MY LIFE AND MY KIDS LIFE IN DANGER. ALSO HELD ACCOUNTABLE FOR NO

Suspension › Front
Filed Apr 22, 2010IL

STARTED HEARING A TIRE NOISE AND CLUNKING WHEN TURNING OR GOING OVER BUMP. TOOK IT TO MY SERVICE MAN. CAR UNSAFE TO DRIVE. DANGEROUSLY BAD LOWER BALL JOINTS. HAD TO REPLACE BRAKES DUE TO THIS AND TIRE HAS STARTED TO SEPARATE DUE TO THE LOOSENESS OF THE TIRE. I HAVE THE DEFECTIVE BALL JOINTS. MY 2007 JEEP COMPASS HAS 41,000 MILES ON IT AND THIS SHOULD NOT HAVE HAPPENED. MULTIPLE VEHICLES HAVE HAD THIS PROBLEM YET NO RECALL. THERE WAS A RECALL ON THIS 2003 THROUGH 2006. OBVIOUSLY THERE IS STILL A PROBLEM. THIS PROBLEM COULD BE LIFE THREATENING IF THE WHEEL COMES OFF. I WAS LUCKY. *TR

Suspension › Front
Filed Apr 6, 201042,000 milesOH

TOOK 2007 JEEP COMPASS IN FOR OIL CHANGE. MECHANIC SAID THAT CAR WAS DANGEROUS TO DRIVE AS BALL JOINTS AND CONTROL ARMS NEEDED REPLACED AND WERE SO LOOSE THAT THEY MAY CAUSE ACCIDENT. BECAUSE OF COST OF REPAIR, TOOK CAR TO JEEP DEALER FOR SERVICING TO GET A SECOND OPINION. THEY CONFIRMED THAT THE BALL JOINTS AND CONTROL ARMS DO NEED REPLACED AND THAT THEY ARE DANGEROUSLY LOOSE. CAR IS UNSAFE TO DRIVE. REPAIR ESTIMATE IS $935 ALTHOUGH I'M TRYING TO NEGOTIATE SINCE THIS SEEMS TO BE A DEFECT WITH THE CAR. *TR

Air Bags
Filed Mar 31, 201023,995 milesOH

MY AIRBAG SENSOR LIGHT STARTED COMING OFF AND ON AS I WAS DRIVING IN DECEMBER OF 2008. I TOOK THE CAR IN TO THE DEALER AND WAS TOLD THE PROBLEM WAS FIXED BY THE DEALER. LIKE CLOCKWORK IN THE WINTER OF 2009 AND CONTINUING UNTIL TODAY THE LIGHT IS COMING OFF AND ON CONSTANTLY (EVERY 3-10 MILES). THERE IS NO RHYME OR REASON TO IT, I CAN BE ACCELERATING, DECELERATING, AT A COMPLETE STOP ETC. BESIDES BEING ANNOYING I HAVE READ THAT OTHER CUSTOMERS HAVE HAD THE SAME PROBLEM WITH THEIR JEEPS. I HAVE ASKED JEEP CUSTOMER SERVICE TO REPLACE THE PART AT NO COST TO ME SINCE I AM NO LONGER UNDER WARRANTY BUT THEY TOLD ME THEY ARE UNABLE TO DO THAT, AND I AM UNABLE TO AFFORD THE $300+ PART THEY NEED TO "FIX" THIS PROBLEM ONCE AGAIN.

Suspension › Front
Filed Mar 21, 201040,161 milesRI

BALL JOINTS. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 5, 201035,000 milesMN

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED HE IS HAVING PROBLEMS WITH HIS ABS. WHEN HE PRESSES ON HIS BRAKES THERE IS A CLICKING NOISE. IT SEEMS AS IF THE VEHICLE IS NOT GOING TO STOP AT TIMES. HE ALSO STATED THAT HIS SEAT BELT IS NOT WORKING PROPERLY EITHER. WHEN HE GOES TO PUT IT ON IT WILL CLICK LIKE IT'S ON BUT IT WILL THEN COME UNDONE ON IT'S OWN. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER BUT THEY TOLD HIM NOTHING IS WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 35,000 THE CURRENT MILEAGE IS 110,000.

Electronic Stability Control (esc)
Filed Feb 25, 201046,000 milesMN

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).VEHICLE PURCHASED IN FLORIDA. MINIMAL DRIVING.. NO ISSUES. ONCE RECALL ANNOUNCED ST PETE JEEP SAID THEY HAD RESOLVED THE ISSUE. HOWEVER THE DEALERSHIP HAS A LOCAL REPUTATION OF SAYING THE WORK WAS COMPLETED WHEN IT HAD NOT. NOW I HAVE MOVED TO MINNESOTA AND THE BRAKES ARE TIGHTENING. THE BAS AND SLIPPERY SIGNAL IS ON AND OFF. AND THE ENGINE SYMBOL IS CONSISTENT ON THE DASHBOARD. I FEEL UNSAFE IN MY VEHICLE AND I FEEL THE ISSUES ARE RELATED. THE VEHICLE WAS TOWED TO ROSEVILLE CHRYSLER [XXX] THEY ARE CHARGING ME $140 TO REVIEW THE VEHICLE. I JUST RECEIVED PART TIME WORK AND UNABLE TO DRIVE THE POSSIBLY UNSAFE VEHICLE. PLEASE ASSISTING TO MAKE SURE THE DEALERSHIP FOLLOWS PROCEDURE. I [XXX] NHTSA CAMPAIGN ID NUMBER : 06V493 MANUFACTURE DATES: SEPTEMBER - DECEMBER 2006 POTENTIAL NUMBER OF UNITS AFFECTED : 50,665 JEEP COMPASS SUMMARY ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS. THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING. REMEDY: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. NOTES: DAIMLERCHRYSLER RECALL NO. F50 CUSTOMERS MAY CONTACT CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153

Seat Belts
Filed Feb 23, 201070,000 miles00

DRIVERS SEAT BELT CLICKS BUT IT DOESN'T ENGAGE. THIS HAS BEEN GOING ON SINCE SUMMER 09. I HAVE TO MAKE SURE ITS LOCKED BY PULLING ON IT. NUMEROUS TIMES MY SEAT-BELT HAS COME OFF WHILE I WAS DRIVING. THIS NEEDS TO BE INVESTIGATED. THERE ARE SEVERAL COMPLAINTS ON HERE ITS OBVIOUSLY A SERIOUS ISSUE. THE DEALER CHECKED IT AND SAID IT WAS FINE AFTER I DEMANDED THEY REPLACE IT UNDER WARRANTY. NO LUCK. *TR

Service Brakes, Hydraulic
Filed Feb 23, 2010112,000 miles00

WHILE TRYING TO STOP ON SLIPPERY SURFACES 3 OUT OF 5 TIMES MY ABS IS NON EXISTENT AND MY WHEELS LOCK UP I FIRST NOTICED THIS IN DECEMBER 2009. LAST NIGHT I WAS DRIVING ON A ICY SNOW COVERED ROAD. I WAS COMING TO A STOP SIGN, I APPLIED MY BRAKES AND I DIDN'T FEEL LIKE I WAS STOPPING. I GAVE THE PEDAL MORE PRESSURE AND I STARTED TO FISHTAIL ALMOST COLLIDING WITH A PARKED VEHICLE. THE NEXT STOP SIGN I CAME TO ABS WORKED FINE. AFTER THAT MY WHEELS LOCKED UP. THIS VEHICLE IS A COMPLETE JOKE. ALSO NOTE VEHICLE IS EQUIPPED WITH GOOD SNOW TIRES. *TR

Seat Belts
Filed Feb 8, 201080,000 milesNY

DRIVER SIDE SEATBELT DOESN'T INGAGE EVERY TIME. I HAVE TO PUSH IT IN AND PULL ON IT OVER AND OVER AGAIN TO MAKE SURE ITS LATCHED. THIS HAS BEEN GOING ON TWO MONTH OR SO.

Power Train › Automatic Transmission
Filed Feb 3, 201010,000 milesOH

TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED HIS TRANSMISSION WOULD NOT ENGAGED AFTER HE HAD STOPPED AT A STOP LIGHT AND THEN BEGAN TO ACCELERATE TO MOVE HIS VEHICLE. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY STATED THERE WAS NO PROBLEM WITH THE TRANSMISSION. THE CONTACT STATED HE HAS NOT CALLED THE MANUFACTURE AS OF YET. THE FAILURE MILEAGE WAS 10,000.

Structure
Filed Jan 23, 20102,000 milesNY

THE PAINT ON THE VEHICLE BECOMES COVERED IN TINY BLACK SPECS AND ONCE REMOVED TAKES THE PAINT WITH IT, CAUSING LITTLE RUST SPOTS ALL OVER THE VEHICLE. *TR

Suspension
Filed Nov 4, 200949,500 milesMO

I WENT IN TO GET MY OIL CHANGED AND MY TIRES ROTATED AND WAS TOLD MY CAR IS UNSAFE TO DRIVE AND HERE IS WHAT THEY PUT ON MY INVOICE (VERBATIM) "NEEDS BOTH LOWER CONTROL ARMS PASSENGER SIDE FRONT HAS A REALLY BAD BALL JOINT AND LEFT OUTER TIE ROD END IS BAD ALSO PRICE TO REPLACE BOTH OUTER TIE ROD ENDS AND BOTH LOWER BALL JOINTS $1083 PLUS TAX AND THAT INCLUDES THE ALIGNMENT!!!!!!!!! VEHICLE IS UNSAFE TO DRIVE WITH BALL JOINT IS THIS CONDITION!!!!!!!!!" (LITERALLY WITH ALL THE EXCLAMATION MARKS.) I TOOK THE CAR SOMEWHERE ELSE TO GET REPAIRED (FOR HALF THE COST) HOWEVER I BELIEVE THIS IS A PART FAILURE AS I HAVE LESS THAN 50K MILES. *TR

Suspension › Front
Filed Oct 30, 200927,274 milesWI

WENT IN FOR NEW TIRES AND THE STORE REPORTED TO ME THAT THE LOWER BALL JOINTS WERE LOSE AND IT PRESENT A VERY SERIOUS SAFETY ISSUE. THIS WAS BROUGHT TO MY ATTENTION BECAUSE THE JEEP COMPASS HAD ONLY 27,740 MILES ON IT. *TR

Seat Belts
Filed Oct 11, 200915,000 milesTX

I HAVE A 2007 JEEP COMPASS. AND FOR THE PAST YEAR I HAVE HAD SEVERAL ISSUES WITH THE VEHICLE STALLING WHEN I AM DECELERATING OR STALLING WHEN AT A COMPLETE STOP. SOME TIMES THE VEHICLE JERKS SO BAD THAT MY SEAT BELT LOCKS UP. I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT AND THEY SAID THERE WAS NOTHING WRONG WITH IT BUT THAT THE TECH'S ARE UNFAMILIAR WITH THE NEW TRANSMISSION IN THIS VEHICLE. I ALSO HAVE PROBLEMS WITH THE DRIVER SIDE SEATBELT IT CLICKS WHEN I PUT IT ON BUT THEN ALL OF A SUDDEN IT WILL COME RIGHT OFF. I HAD A SCREW STUCK IN MY FRONT TIRE TODAY AND COULD NOT GET THE FRONT TIRE OFF WHEN WE FINALLY GOT IT OFF WE FIGURED OUT WHY IT WOULD NOT COME OFF THERE IS RUST. I AM VERY UNHAPPY WITH THE PROBLEMS AND SCARED THAT THE VEHICLE WILL STALL WHEN I AM ON A MAJOR HIGHWAY. *TR

Suspension › Front › Control Arm
Filed Aug 12, 20096,762 milesMI

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A RATTLING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE OUTER DRIVER'S SIDE TIE ROD AND CONTROL ARM NEEDED TO BE REPLACED. THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE WAS 53,800 AND FAILURE MILEAGE WAS 6,762. UPDATED 09/11/09 *BF UPDATED 09/15/09.*JB

Visibility › Sun/Moon Roof Assembly
Filed Jun 9, 20098,121 milesNY

THE COMPLAINT IS ON 2007 JEEP COMPASS WITH SUNROOF OPTION. THE SUNROOF IS NOT INSTALLED APPROPRIATELY AND WHEN IT RAINS, AND THE SUNROOF DRAINS GET CLOGGED, THE WATER LEAKS INTO THE CAR THROUGH THE MAP LIGHTS AND AS WELL THROUGH THE FLOORBOARDS OF THE CAR. THE WATER DAMAGE CAN CAUSE LONG TERM MOLD AND RUST ON THE FRAME OF THE CAR THAT WOULD BE UNKNOWN TO THE OWNER. THE LEAKS ALSO CAN CAUSE MECHANICAL FAILURE TO THE CAR. I HAVE ALREADY HAD MY SPEAKERS FAIL AND CANNOT IMAGINE WHAT ELSE MAY FAIL. I HAVE ALSO SEEN NUMEROUS COMPLAINTS REGARDING THIS PROBLEM ON OTHER JEEPS AND CHRYSLER MODELS WITH SUNROOF OPTIONS. *TR

SteeringCrash1 injured
Filed Jun 1, 200924,000 milesNJ

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS PULLING TO THE LEFT. HE PROCEEDED TO MANEUVER THE VEHICLE BACK TO THE RIGHT, BUT WAS UNSUCCESSFUL. HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE HEAD-ON. THERE WERE NO FAILURES PRIOR TO THIS INCIDENT. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE ADJUSTER SPECULATED THAT THE STEERING SYSTEM MAY HAVE CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS DESTROYED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 24,000.

Seat Belts
Filed Jan 6, 200956,000 miles00

THE DRIVERS SEAT BELT KEEPS UNLATCHING BY ITSELF. PROBLEM HAS BEEN PRESENTED TO THE DEALERSHIP. THEY HAVE FOUND NO FAULT. KEEPS GETTING WORSE WILL BE TAKING IT TO ANOTHER DEALER TOMORROW, THIS HAPPENS EVERY OTHER TIME I BUCKLE MY SEAT BELT IN. *TR

Suspension › Front
Filed Jan 6, 200950,000 miles00

EXCESSIVE PLAY IN FRONT END. TIERODS WERE REPLACED AT 50,000 KM THEY WERE SEVERELY WORN. *TR

Engine and Engine CoolingFire
Filed Dec 23, 200855,396 milesGA

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. AFTER PULLING INTO THE GARAGE AND TURNING OFF THE VEHICLE, THE CONTACT HEARD A NOISE AS IF THE VEHICLE WERE STILL RUNNING. SHE NOTICED SMOKE POURING OUT UNDERNEATH THE HOOD. SHE CALLED THE FIRE DEPARTMENT BECAUSE THE GARAGE WAS ATTACHED TO HER HOME AND SHE WANTED TO PREVENT DAMAGE TO HER HOUSE. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE SMOKE SUBSIDED. SHE CALLED THE DEALER AND INFORMED THEM THAT THE VEHICLE WOULD BE TOWED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 55,396.

Seats
Filed Dec 17, 2008VA

I HAVE A 2007 JEEP COMPASS. THE REAR HEADRESTS ARE NOT REMOVABLE AND IF I INSTALL MY CHILD FORWARD FACING CAR SEAT IT LEAVES A GAP IN BETWEEN THE HEADREST AND SEAT. THIS COMPROMISES CHILDREN'S SAFETY. I CALLED THE DEALERSHIP I BOUGHT IT AT AND THEY REFUSED TO HELP OR EVEN ACKNOWLEDGE THAT THERE IS A PROBLEM. I UNDERSTAND MOST JEEPS HAVE THIS PROBLEM AS WELL. *TR

Unspecified
Filed Jul 3, 20087,362 milesNY

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHEN THE CONTACT STARTED THE IGNITION AND APPLIED PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE HESITATED FOR 15 TO 20 SECONDS BEFORE ACCELERATING. AFTER THE FAILURE, THE VEHICLE DROVE ROUGHLY AND FAILED TO ACCELERATE PROPERLY. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY UPDATED THE COMPUTERIZED SYSTEM. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON SEVEN SEPARATE OCCASIONS FOR THE SAME FAILURE. THE TECHNICIAN PERFORMED TWO DIAGNOSTIC TESTS AND WAS UNABLE TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 7,362 AND CURRENT MILEAGE WAS 29,000. UPDATED 09/10/08. *LJ THE CONSUMER ALSO STATED THERE WAS A NOISE COMING FROM THE SUSPENSION. THE DEALER FOUND THAT THE REAR STRUTS NEEDED TO BE REPLACED. UPDATED 09/11/08 *JB

Engine and Engine CoolingFire
Filed Jun 23, 200811,700 milesAL

I OWN A 2007 JEEP COMPASS THAT WAS PURCHASED NEW IN JUNE OF 2006. BEGINNING IN MAY OF THIS YEAR THE CAR BEGAN SUFFERING BOTH LOW AND HIGH SPEED ENGINE STALLS, WHERE THE WARNING 'BELL' SOUNDS, ALL OF THE DASH WARNING LIGHTS COME ON, AND THE ENGINE COMPLETELY SHUTS DOWN. THIS CAR IS DRIVEN BY MY COLLEGE AGE DAUGHTER AND REPRESENTS A MAJOR SAFETY HAZARD TO BOTH HER AND THOSE AROUND HER. MOST RECENTLY THIS CONDITION OCCURRED ON I-85 SOUTH OF ATLANTA IN A MAJOR CONSTRUCTION ZONE WHILE SHE WAS GOING 60 MILES AN HOUR. TWO WEEKS AGO THE OPELIKA JEEP DEALERSHIP DID THE 'SOFTWARE UPGRADE' RECOMMENDED BY A TECHNICAL SERVICE BULLETIN, BUT OBVIOUSLY IT DID NOT RESOLVE THE PROBLEM. AT THE TIME THE DEALER COULD NOT 'RECREATE' THE PROBLEM. THE VEHICLE IS CURRENTLY AT A DEALERSHIP IN UNION CITY, GA WHERE IT WAS TOWED. IN PAST FAILURES THE CAR WAS ABLE TO BE RESTARTED AFTER REMAINING TURNED OFF FOR SEVERAL MINUTES. WITH THE LATEST OCCURRENCE THE CAR WAS COMPLETELY DEAD AND THE ENGINE WOULD NOT START AT ALL. IN FACT IT ACTED AS IF THE TRANSMISSION INTERLOCK WAS ENGAGED BECAUSE TURNING THE KEY PRODUCED ABSOLUTELY NOTHING. THIS CAR REPRESENTS A MAJOR SAFETY HAZARD TO THE DRIVER AND THOSE ON THE ROAD AROUND HER. *TR

Steering › Linkages › Tie Rod Assembly
Filed Jun 20, 200873,535 milesMN

TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND STATED THAT THE FRONT TIE ROD FAILED. THE CONTACT IS CURRENTLY ON A WAITING LIST TO HAVE THIS FAILURE REPAIRED, BUT THE PART WILL BE UNAVAILABLE UNTIL JULY OF 2008. SHE STATED THAT IF THE TIE RODS FAIL, THE VEHICLE COULD FLIP OVER. THE FAILURE MILEAGE WAS 73,535.

Seat Belts › Rear/Other1 injured
Filed Mar 17, 2008MO

CHILD IN THE BACK SEAT IN A CAR SEAT THAT WAS HELD WITH SAFETY SEAT BELT. HE IS 3, ABOUT 30 POUNDS. HE UNLATCHED THE SEAT BELT BUT HAD PUT IT AROUND HIMSELF WHERE HE STILL LOOKED INTACT. WHEN WE STOPPED AND WENT TO GET HIM OUT, HE WAS UNABLE TO GET OUT AS THE SEAT BELT WAS RETRACTING AND GETTING SO TIGHT AROUND HIM HE WAS GETTING SQUEEZED IN HALF. WE TRIED TO PULL THE SEAT BELT TO RELEASE IT BUT IT WOULDN'T RELEASE. WE HAD TO CUT THE SEAT BELT. HE IS FINE NOW BUT COULD HAVE BEEN DISASTROUS. I AM CONCERNED ABOUT THIS. HE IS SCARED OF THE SEAT BELT NOW WHICH COULD BE A GOOD THING. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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