TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CLUTCH BECAME STUCK AND PREVENTED THE TRANSMISSION FROM SHIFTING FROM THIRD TO FOURTH GEAR. THE DEALER STATED THAT THERE WAS AIR IN THE CLUTCH MASTER CYLINDER. THE MECHANIC REMOVED THE AIR OUT OF THE SYSTEM, BUT THE FAILURE RECURRED AND THE CLUTCH BECAME STUCK IN REVERSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
2007 Jeep Compass complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
I WAS DRIVING IN MY NEIGHBORHOOD THEN WENT OVER A SMALL BUMP AND MY CAR STOPPED. I LOST POWER STEERING AND ALL MY DASHBOARD LIGHTS CAME ON. ONCE THE VEHICLE STOPPED I TOOK THE KEY OUT OF THE IGNITION AND TRIED TO START IT AGAIN. I HAD POWER BUT MY ENGINE WOULD NOT TURN OVER. THIS HAPPENS ON A DAILY BASIS. MY CAR STARTS WHEN IT WANTS TOO. I HAVE NO CONTROL OR WAY OF KNOWING IF AND WHEN MY CAR WILL START. I'VE DRIVEN IT TOO AND FROM WORK, THEN WENT TO DRIVE IT LATER IN THE DAY AND MY ENGINE WILL NOT TURN OVER. I HAVE POWER BUT THE ENGINE WON'T TURN OVER. THE ESP LIGHT STAYS ON MY DASHBOARD BEFORE IT STARTS, IF IT STARTS IT REMAINS ON THE ENTIRE TIME WHILE I'M DRIVING. I HAVE TAKEN IT TO AUTOZONE AND THE IGNITION SWITCH IS SOMETHING THAT IS A PROBLEM. ANYONE ELSE HAVING THESE PROBLEMS? *JS
HOSE FROM FILLER CAP TO TANK SEEMED TO BE PLUGGED AS IT WOULD NOT TAKE MORE THAN HALF GALLON AT A TIME AT THE PUMP, LEADING TO SPILLED GAS AT THE PUMP, (SEEMS TO BE WORSE IN COLD WEATHER.) *TR
GOING INTO LEFT HAND TURN LANE TO TURN LEFT, COASTING, STOPPED AT BLINKING LIGHT TO TURN PROCEEDED AND CAR STALLED. THIS HAS HAPPENED AT LEAST 4 TIMES SINCE THE LAST TIME BEING A FEW WEEKS AGO. I CALLED CHRYSLER DIRECTLY AND MADE A COMPLAINT. HAD TO PUT THE CAR IN PARK IN ORDER TO RESTART THE VEHICLE. EVERYTHING JUST LOCKED UP. DATE IS APPROXIMATE ALONG WITH MILEAGE. *TR
WHILE IN BAD WEATHER CONDITIONS, WIPERS TOTALLY STOPPED WORKING. ELECTRICAL ISSUE. CAR CANNOT BE DRIVEN IN RAIN CONDITIONS. *TR
BELIEVED TO BE A FAULTY IGNITION SWITCH. DASHBOARD LIGHTS WILL FLASH ON AND OFF, RPMS, SPEEDOMETER, ETC. WILL DROP TO ZERO, AFTER RETURNING TO NORMAL, AIRBAG LIGHT WILL STAY ILLUMINATED. KEY DOESN'T ALWAYS READ TO UNLOCK. HAS A COUPLE INSTANCES WHERE KEY WOULD TURN AND CLICK BUT CAR WOULDN'T TURN ON WHEN WHEEL WASN'T COMPLETELY STRAIGHT. *TR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE REPLACED ON THREE OCCASIONS AND THAT THE TIE ROD ENDS WERE REPLACED ON TWO OCCASIONS. THE VEHICLE WAS REPAIRED AT AN INDEPENDENT MECHANIC TWICE AND THE DEALER ONCE. THE TECHNICIAN WAS UNABLE TO REPLICATE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,259. UPDATED 8/19/14*CN UPDATED 9/5/2014 *JS
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED OFF AND ON AS THE AIR BAGS SUDDENLY INADVERTENTLY DEPLOYED. ALSO, THE CONTACT STATED THAT APPROXIMATELY 4 MINUTES AFTER THE INITIAL AIR BAG DEPLOYMENT THE SECONDARY STEERING WHEEL AIR BAG DEPLOYED. THE CONTACT SUSTAINED A NECK INJURY FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
UPON AN INSPECTION OF THE UNDERNEATH OF MY 2007 JEEP COMPASS, IT WAS FOUND THAT MY FRONT SUB FRAME (ALSO KNOWN AS THE K FRAME) HAS SERIOUS RUST ISSUES. THERE IS ACTUALLY A SECTION ON THE BACK SIDE OF THE SUB FRAME THAT HAS RUSTED OUT (APPROX. 1/2 INCH BY 4 INCH IN SIZE). AFTER SOME INVESTIGATING ISSUES WITH THIS VEHICLE ON THE INTERNET, I FOUND THAT THIS A COMMON PROBLEM WITH THIS VEHICLE AND THAT JEEP HAS NOT RECALLED THIS ISSUE. I WILL BE REPLACING THE PART BECAUSE THIS IS A MAJOR SAFETY ISSUE WITH THIS VEHICLE. *TR
2007 JEEP COMPASS STALLS AFTER REFUELING. THIS OCCURS NOT ONLY THEN BUT ABOUT THREE TO FOUR MORE TIMES WHILE DRIVING DOWN THE ROAD AFTER REFUELING. ON TWO OCCASIONS THIS HAPPEN WHILE ENTERING BACK ON TO THE HIGHWAY, WHILE TRYING TO ACCELERATE UP TO SPEED. THIS FORCED ME TO QUICKLY RESTART THE ENGINE SO NOT TO BE REAR ENDED FROM BEHIND BY OTHER VEHICLES. I CHECKED WITH THE DEALER WHO TOLD ME TO CALL CHRYSLER AND LET THEM KNOW ONLY TO FIND THAT MY VEHICLE WAS NOT ON RECALL.I WAS TOLD TO TAKE MY JEEP INTO THE DEALER TO HAVE IT FIXED AND IF IT WAS LATER RECALLED THEY WOULD RETURN MY MONEY. I DO BELIEVE THAT CHRYSLER IS RISKING THE SAFETY OF THE GENERAL PUBLIC JUST BECAUSE THEY ARE NOT UP TO SPEED WITH RECALLING ALL THE EFFECTED VEHICLES AS THEY ARE INFORMED OF THE DEFECT. IF THIS IS THE KIND OF CUSTOMER SERVICE THAT CHRYSLER IS OFFERING WHY WOULD ANYONE WANT TO COME BACK. *TR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC FOR A FAILED FUEL PUMP. THE CONTACT INDICATED THAT WHILE REPLACING THE FUEL PUMP, A CONNECTOR WIRE THAT WAS ATTACHED TO THE FUEL PUMP AND CONNECTED INSIDE THE FUEL TANK WAS DISCOVERED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 103,374.
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS A CLICKING NOISE WAS PRESENT IN THE FRONT END OF THE VEHICLE. THE CONTACT STATED THE FAILURE WAS DIAGNOSED AND REPAIRED BY AN INDEPENDENT MECHANIC WHO DETERMINED THE RIGHT BALL JOINT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT. THE FAILURE MILEAGE WAS 63,000. *TR
CHECK ENGINE LIGHT CAME ON, I IMMEDIATELY TOOK IT TO A LOCAL SHOP, THEY INVESTIGATED THE CAUSE OF THE ALARM, AND DISCOVERED THAT THE CODE HAD TO DO WITH THE EVAPORATOR SYSTEM, OR SOMETHING LIKE THAT, WHICH I THINK MONITORS RETURN VAPORS AND HAS SOMETHING TO DO WITH EMISSION CONTROLS. THEY DISCOVERED, AFTER TRACING THE CAUSE OF THE AIR LEAKAGE, THAT THE FUEL PUMP MODULE, WHICH IS PLASTIC, WAS BURNT AND DISTENDED DUE TO AN OVERHEATING FUEL PUMP. THIS APPARATUS IS AT THE TOP OF THE FUEL TANK AND CAN BE ACCESSED THROUGH A "TRAP DOOR" BENEATH THE SECOND SEATS. VAPOR WAS BEING EMITTED AT THAT POINT. THERE WAS NEVER ANY WARNING OR SOUNDS TO INDICATE THE FUEL PUMP WAS OVERHEATING. THE FUEL PUMP AND FUEL MODULE ARE BEING REPLACED AND THE TECHNICIANS THINK THIS WILL FIX THE PROBLEM. APPARENTLY I WAS LUCKY THAT NO VAPORS IGNITED BECAUSE THE GAS TANK PROBABLY WOULD HAVE BLOWN UP. BY GOING ON THE INTERNET I HAVE DISCOVERED OTHER JEEP COMPASS OWNERS HAVE ALSO HAD THIS CONDITION HAPPEN TO THEM. *TR
THE ALTERNATOR STOPS WORKING AFTER 90000 MILES. YOU HEAR A BIG THUMPING SOUND LIKE A TANK. YOU DO FEEL IT BUT, IS LOUD WHEN ACCELERATING AND ACCELERATING. *TR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPILLED FROM THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE VENT BREEZER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 03/05/14*LJ
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER WAITING A FEW MINUTES HOWEVER, THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. APPROXIMATE FAILURE MILEAGE WAS 78,000.
I WAS DRIVING TO ATLANTA ON 10/2/2013 & 11/6/2013 AND THE PANEL LIGHT CAME ON FOR THE TRANSMISSION OVERHEATING. I WAS DRIVING AROUND 75 MPH AND I HEARD A WINDING NOISE, I LOST POWER, AND MY RPM'S WENT TO 4/5. I HAD TO PULL OVER DUE TO THE FACT THAT I COULDN'T GET MY SPEED OVER 20-30 MPH. THE TEMP OUTSIDE WAS 68 DEGREES SO THE HEAT OUTSIDE DID NOT CONTRIBUTE TO THIS PROBLEM. THERE WAS A POINT WHEN IT WOULDN'T EVEN ACCELERATE. MY VEHICLE HAS AROUND 137,000 ON IT. I DO SEE MANY COMPLAINTS REGARDING THIS ISSUE AND SOMETHING REALLY NEEDS TO BE DONE. *TR
PULLING FROM A STOP SIGN ONTO A BUSY ROAD MY TRANSMISSION SIMPLY STOPPED WORKING. THE ENGINE WAS ON AND THE CAR WAS THEREFORE IDLING INTO TRAFFIC, BUT NOTHING WAS HAPPENING WHEN I WAS PUSHING THE GAS PEDAL. I WAS ABLE TO IDLE INTO A PARKING LOT, WHERE I TURNED THE CAR OFF. WHEN I TURNED THE CAR BACK ON, THE TRANSMISSION WORKED AGAIN. EARLIER THE SAME DAY, THE TRANSMISSION STOPPED WORKING WHILE THE CAR WAS DRIVING, BUT SOMEHOW RE-ENGAGED ITSELF AND BEGAN WORKING AGAIN. I WAS COMING TO A STOP AT THE TIME SO IT DIDN'T STRIKE ME AS THE TRANSMISSION UNTIL LATER THAT DAY WHEN IT REPEATED. TERRIFYING. *TR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE MADE A LOUD NOISE AND DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS ADVISED THAT THE TRANSMISSION NEEDED T BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED DURING A ROUTINE OIL CHANGE, HE WAS TOLD THAT THE SUB FRAME WAS DAMAGED BY RUST. THE CONTACT STATED THE MECHANIC WAS ABLE TO PUT HIS FINGER THROUGH THE SUB FRAME DUE TO THE SEVERITY OF THE RUST. THE MECHANIC STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 89,300. *TR
THE CAR BEGAN PULLING IN THE FRONT RIGHT TIRE INTERMITTENTLY. I WAS A HALF MILE FROM HOME, SO I TURNED AROUND TO GO BACK HOME. AS I DROVE INTO THE DRIVEWAY, THE FRONT RIGHT TIRE AND ENTIRE FRONT RIGHT SUSPENSION COMPLETELY FELL DOWN (ALMOST COMPLETELY OFF) AND THE TIRE WAS PUSHED SIDEWAYS AND INTO THE FRAME OF THE WHEEL WELL ON THE CAR. THE CAR CAME TO AN IMMEDIATE AND ABRUPT HALT. HAD I BEEN DRIVING ON THE ROAD WHEN THIS OCCURRED, MY CAR WOULD HAVE FLIPPED AND I WOULD HAVE CRASHED AND COULD HAVE BEEN KILLED! THIS IS A HUGE SAFETY PROBLEM AND DEFECT THAT I BELIEVE SHOULD BE PART OF A RECALL. I HAVE READ MANY REPORTS OF PROBLEMS WITH THIS MODEL/YEAR CONCERNING THE WHEEL BEARINGS, LOWER CONTROL ARMS, AND TIE RODS. I HAVE GREAT CONCERN DRIVING THIS VEHICLE IN THE FUTURE AFTER IT IS REPAIRED. *TR
2007 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO DISSATISFACTION WITH VEHICLE. *SMD THE CONSUMER STATED THE BALL JOINTS NEEDED TO BE REPLACED ON THE VEHICLE AT 39,106. AT 43,060, THE REAR BALL JOINTS NEEDED TO BE REPLACED. NOW, WITH 48,000 MILES ON THE VEHICLE, THE FRONT AND REAR BALL JOINTS NEEDED TO BE REPLACED FOR A THIRD TIME. THE CONSUMER ALSO STATED THE TIRE NEEDED TO BE REPLACED WITH ONLY 34,406 MILES ON THE VEHICLE.
THE CAR GOES OFF WHEN IT RAINS, YOU CAN START AGAIN THE CAR. I TOOK IT TO THE DEALER AND THEY NEVER FOUND A PROBLEM. IT CONTINUES TO SHUT OFF WHEN RAINS, NO ALL TIMES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY FAIL TO START AND WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE WIRE FROM THE FUEL PUMP STARTED TO FAIL AND COULD HAVE IGNITED A FIRE. THE DEALER COULD NOT PROVIDE A REASON FOR THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THERE WAS NO CORROSION OR RUST ON THE PART WHEN IT WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,929 AND THE CURRENT MILEAGE WAS 83,981. *TR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE ABNORMALLY LOST POWER AND DECELERATED TO 20 MPH. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE TMC MODULE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 128,000.
ON JUNE 13 2011 MY COMPASS WITH ONLY 17085 MILES ON IT, HAD CRACKED A FRONT SPRING THAT HAD GRINDED A RING AROUND MY PASS SIDE TIRE. I WAS NOT AWARE OF THE PROBLEM, BUT I NOTICED SOME NOISE IN THE FRONT END SO I BROUGHT IT TO A DEALER FOR SERVICE. I WAS TOLD WHAT HAD HAPPENED AND HOW SURPRISED THE SERVICE DEPT. WAS WITH THIS INCIDENT. THEY TOLD ME THEY COULD NOT BELIEVE IT. IT TOOK A WHILE BUT AFTER SOME COMPLAINTS AND DISGUST WITH THE DEALERSHIP, BUT MORE SO WITH CHRYSLER, EVERYTHING DID GET COVERED BUY THE 2 PARTIES. NOT TO MENTION THE FACT THAT MY VEHICLE WAS AND STILL IS UNDER WARRANTY. TODAY IS JANUARY 3 2013 AND GUESS WHAT? I NOW HAVE TO CONTACT THE DEALER AND PROBABLY CHRYSLER AGAIN. MY COMPASS IS STILL UNDER WARRANTY WITH ONLY 27450 MILES AND NOW THE DRIVER SIDE FRONT SPRING IS CRACKED AND IS BEGINNING TO DO THE EXACT SAME THING TO MY OTHER TIRE AGAIN. I DON'T KNOW WHAT THE DEALER WILL SAY OR DO BUT I WILL CONTACT THEM FIRST THING IN THE MORNING, THEY ARE CLOSED AT THIS TIME. I WAS JUST WONDERING IF THIS IS A COMMON PROBLEM OR JUST A FLUKE? TO ME THIS SEEMS LIKE IT SHOULD BE A POSSIBLE DEFECT AND PUT UNDER A RECALL. IF ANYONE OF THESE TIRES WOULD HAVE BEEN WARN DOWN ENOUGH AND A TIRE WOULD HAVE BLOWN OUT, THERE COULD HAVE BEEN A VERY SERIOUS AND OR DEADLY ACCIDENT. *TR
ENTIRE SUSPENSION SYSTEM IS NOTHING BUT JUNK. REPLACED TIE ROD ENDS, INNER AND OUTER, BALL JOINTS, SWAY BAR LINKS, STRUTS, HUBS AND AXLE. SOME OF THESE PARTS MORE THAN ONCE. THE TIRE CAME DANGEROUSLY CLOSE TO FALLING OFF THE VEHICLE WITH LESS THAN 24 HR NOTICE THAT SOMETHING WAS WRONG. FAILED INSPECTION LAST YEAR FOR TIE ROD END THAT WAS REPLACED PREVIOUS YEAR. CHRYSLER WILL NOT BUDGE ON TAKING RESPONSIBILITY FOR WHAT MY MECHANIC CALLS "JUNK". DOES SOMEONE HAVE TO DIE BEFORE THEY REACT?? *TR
JUST LIKE A LOT OF OTHER COMPLAINTS, HAD TO HAVE TIE RODS AND BALL JOINTS REPLACED. SEEM LIKE A LOT OF THE JEEP COMPASSES HAVE THIS PROBLEM. CAN THEY NOT MAKE THEM BETTER. SHOULD BE A RECALL. *TR
WE BOUGHT OUR JEEP COMPASS IN JANUARY 2007. APPROX. DATE FOR THIS PROBLEM IS SEPT 2011. OUR JEEP STARTED ACTING LIKE IT WAS GOING TO STALL WHEN STOPPED AT A LIGHT OR WHEN IN MOTION. AT OTHER TIMES, IT WOULDN'T START AFTER MULTIPLE ATTEMPTS. MOST TIMES IT WOULD START. ONE DAY IT DID NOT START AT ALL AND WE DECIDED TO TAKE IT IN TO THE DEALERSHIP THE NEXT DAY. THAT MORNING, IT STARTED, BUT WE STILL TOOK IT IN. THE ENGINE LIGHT WAS ON ALSO. WE TOLD THEM WE THINK ITS THE BATTERY BECAUSE WE HAD ISSUES WITH THAT ALREADY (BATTERY REPLACED IN 2010 AND AGAIN IN, I THINK, 2011, SOMETHING IN THE JEEP WAS DRAINING THE BATTERY). LONG BEACH CA DEALERSHIP. I THINK THEY CHARGED US A FEE TO HOOK IT UP TO THE COMPUTER, THEY COULD NOT FIND THE PROBLEM, AND SAID IT WAS NOT THE BATTERY. THEY SAID IF IT HAPPENS AGAIN, TO BRING IT BACK. OVER THE PAST YEAR, THE STALLING INCREASED AND THE JEEP WAS NOT STARTING CORRECTLY. AUG 1, 2012, APPROX. MILEAGE 104,000, WE TRIED TO START OUR JEEP, AND IT WOULDN'T START AT ALL. WE HAD IT TOWED TO BILOXI MS DEALERSHIP AND WE TOLD THEM THIS HAD HAPPENED BEFORE. THE ENGINE LIGHT WAS ON AGAIN AND ANOTHER LIGHT I CANT REMEMBER WHAT IT WAS FOR. THEY HOOKED IT UP TO THEIR COMPUTER AND IT TOLD THEM IT WAS THE FUEL PUMP. THEY PROCEEDED TO START TO REPLACE IT, BUT, BEFORE THEY DID, THEY CAME TO US AND HAD US LOOK AT THE CONNECTOR SWITCH FOR THE FUEL PUMP. IT HAD MELTED, HAD BURNS ON IT, AND HAD MELTED THROUGH THE PUMP. WHY THIS IS NOT A SAFETY RECALL IS BEYOND ME WHEN I SE
CAR STALLS OUT AT RED LIGHTS, NUMEROUS SIMILAR PROBLEMS ON THE WEB, NO SOLUTION. NO ENGINE LIGHT COMES ON JUST RUNS ROUGH WHEN STOPPED AND STALLS OUT, AFRAID I AM GOING TO GET REARED. GARAGE CANNOT FIND PROBLEM. *JS
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES BEGAN TO ENGAGE SUDDENLY AND INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC WHERE THE TECHNICIAN ADVISED THAT THE ANTI-LOCK BRAKE MODULE WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTI LOCK:CONTROL UNIT/MODULE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE REAR LOWER BALL JOINTS WOULD HAVE TO BE REPLACED. PRIOR TO THE FAILURE WITH THE LOWER BALL JOINTS THE CONTACT STATED THE FRONT DRIVERS AND PASSENGER SIDE TIE ROD HAD TO BE REPLACED. THE CONTACT DID NOT EXPERIENCE A FAILURE WITH THE TIE ROD. THE LOWER BALL JOINTS WERE NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. UPDATED 05/11/12 *BF UPDATED 05/21/12
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE STRUTS, BALL JOINTS AND WHEEL HUBS HAD TO BE REPLACED ON THE VEHICLE THREE TIMES. THE DEALER STATED THAT THE PARTS WERE DESIGNED TO WEAR. THE CONTACT STATED THAT THE TRANSMISSION ALSO FAILED. THE DEALER ADVISED THE CONTACT THAT THE CVT PART WAS THE CAUSE OF THE FAILURE AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 128,000.
THE CVT TRANSMISSION FAILED. THERE IS A PUBLIC DANGER BECAUSE OF SUDDEN FAILURE AND ENGINE REVVING TO MAXIMUM RPM... TOTAL LOSS OF POWER TO DRIVE TRAIN. THE CVT TRANSMISSION REPLACEMENT COSTS SHOULD HAVE BEEN DEBITED BACK TO THE SUPPLIER AT 100%. I SEE THIS IS A COMMON PROBLEM IN THE VEHICLES MANUFACTURED WITH THE CVT TRANSMISSION. CHRYSLER WOULD NOT COMPLETE THE REPAIRS UNTIL WE AGREED TO SHARE IN THE COST. I FEEL THIS ITEM SHOULD BE RECALLED AS A SAFETY ISSUE. I ALSO FEEL THAT CHRYSLER SHOULD REFUND OUR $750 TO US IN GOOD FAITH. *TR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A STATE INSPECTION STATION, WHERE THE INSPECTOR DETERMINED THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE FRONT SUSPENSION, BALL JOINTS, STEERING AND BRAKES WOULD HAVE TO BE REPLACED DUE TO EXCESSIVE WEAR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT HE COULD HEAR NOISES COMING FROM UNDER THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS OVER 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIE ROD ASSEMBLY AND ALL OF THE BALL JOINTS NEEDED TO BE REPLACED. THE TIE ROD ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 31,824. UPDATED 02/0812 *BF THE MECHANIC REPLACED THE LOWER LEFT CONTROL ARM AND LOWER RIGHT CONTROL ARM. UPDATED 02/29/12
ON NOV. 21 I TOOK MY JEEP COMPASS TO THE DEALERSHIP FOR REPAIRS. ALL OF THE LIGHTS ON THE DASHBOARD WERE ILLUMINATED. THE CAR WOULD NOT ACCELERATE EVEN THOUGH THE PEDAL WAS ALL THE WAY DOWN. THE CAR WAS JERKING AND ACTING LIKE IT WAS GOING TO STALL. THE VEHICLE WAS PRETTY MUCH GOING CRAZY. I WAS ADVISED BY THE DEALERSHIP THAT THE DIAGNOSTIC THAT THE DID ON THE PCM SHOWED THAT THERE WERE COMPUTER ERRORS. THE DEALERSHIP SAID THAT THEY HAD TO RESET THE CODES AND CLEAR ALL OF THE ERRORS AND THAT THE PROBLEM WOULD BE FIXED. ON 12/11 THE SAME PROBLEM OCCURRED AGAIN. I TOOK MY VEHICLE BACK TO THE DEALERSHIP AND ADVISED THEM THAT THE SAME ISSUED OCCURRED AGAIN. WHEN I SPOKE WITH THE DEALERSHIP THEY STATE THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS AND THAT THEY HAD SPOKEN TO CHRYSLER AND THAT CHRYSLER STATED THAT THEY WILL NOT DO ANYTHING UNTIL THE PROBLEMS GET WORST AT WHICH POINT THEY WOULD BE ABLE TO DIAGNOSIS THE PROBLEM AND FIND THE SOLUTION. THIS IS UNACCEPTABLE BECAUSE BASICALLY THEY WANT ME AND MY FAMILY TO DRIVE AROUND IN AN UNSAFE VEHICLE AND WAIT TIL THE PROBLEMS GETS WORST AND RISK OUR LIVES. THE CAR COMPLETELY SHUTS DOWN AND BECOME ERRATIC. IF THIS WERE TO HAPPEN ON THE FREEWAY MANY LIVES WOULD BE AT RISK. CHRYSLER NEEDS TO TAKE RESPONSIBILITY FOR ELECTRICAL PROBLEM THAT IS GOING ON IN MY CAR. AS OF RIGHT NOW THERE HAS BEEN NO SOLUTION TO FIX MY VEHICLE. *TR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE HAVING THE TIRES REPLACED AT A TIRE SHOP, THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE FRONT DRIVERS SIDE BALL JOINT WOULD HAD TO BE REPLACED DUE TO ABNORMAL WEAR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
PURCHASED THE BRIDGESTONE TURANZA EL400-02 AFTER 20,000 MILES HAD A FLAT. TOOK THE TIRE BACK TO WHERE PURCHASED AND THEY SAID THEY DIDN'T SEE ANY REASON FOR THE FLAT AND THE TIRE HAD CRACKS INSIDE THE TIRE AND ALSO ALL THE TIRES NEEDED TO BE REPLACED BECAUSE THERE WASN'T ANY TREAD LEFT ON THEM. THESE ARE RATED FOR 80,000 MILES AND SHOULD LAST LONGER THAN 1/4 OF THE RATED MILEAGE. THESE TIRES ARE DANGEROUS AND THEY SHOULD NOT BE ALLOWED TO SELL THEM. *KB
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT DURING A STATE INSPECTION, THE PRIVATE MECHANIC STATED THAT BOTH LOWER FRONT CONTROL ARMS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,000.
TOOK VEHICLE FOR YEARLY INSPECTION WHERE THE CAR WAS PURCHASED, NEW. THEY WERE AT THAT TIME A CHRYSLER JEEP DEALER. IT DIDN'T PASS THE INSPECTION DUE TO THE POOR CONDITION OF THE BALL JOINTS - MILEAGE AT THAT TIME WAS ONLY 14,258. IT WAS SUGGESTED I CONTACT CHRYSLER TO NOTIFY THEM. THEY ADVISED ME TO TAKE IT TO A LOCAL QUALIFIED DEALERSHIP. IT WAS TAKEN FOR THEM TO CHECK THE BALL JOINTS. AFTER 2 WEEKS OF NOT DRIVING THE CAR DUE TO ITS DANGEROUS CONDITION, THE BALL JOINTS AND BOTH LOWER CONTROL ARMS WERE REPLACED AT A COST TO ME OF $214.00. THE TREATMENT I RECEIVED AND THE AMOUNT OF TIME IT TOOK THEM TO DECIDE TO DO THE JOB AT THE "QUALIFIED DEALER" WAS INEXCUSABLE. I FEEL CHRYSLER SHOULD OF TAKEN CARE OF THE COST OF THE REPAIR, SINCE IT WAS NOT DUE TO ANYTHING I DID BUT THE QUALITY OF THE PARTS INSTALLED ORIGINALLY. THIS COMPLAINT WOULD OF BEEN SUBMITTED EARLIER BUT I WAS NOT AWARE OF THE NHTSA. *TR
MY WIFE AND I PURCHASED A 2007 JEEP COMPASS LIMITED FROM A WELL KNOW DODGE DEALERSHIP IN CT. ASIDE FROM THE TERRIBLE AND FAULTY FIRESTONE TIRES, THE COMPASS HAS BEEN RELIABLE. THE VEHICLE HAS BEEN WELL MAINTAINED WITH REGULARLY SCHEDULED OIL CHANGES WHEN NEEDED. JUST LAST WEEK THE RADIO AND ELECTRONICS NEEDED TO BE RESET, BUT THE VEHICLE STARTED JUST FINE. THE NEXT MORNING IT WOULDN'T START AT ALL. THE ENGINE CRANKED OVER AND OVER BUT WOULD NOT START. WHILE ATTEMPTING TO START, THE ENGINE WAS SHAKING VIOLENTLY. WE HAD THE VEHICLE TOWED TO A DODGE DEALERSHIP IN NC, WHERE WE MOVED TO. THEY LOOKED AT THE VEHICLE FOR $86.00 AND WERE NOT ABLE TO ACCOMMODATE US WITH A LOANER CAR. WE WERE TOLD THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE JEEP ONLY HAS 70,000 MILES ON IT SO WE WERE SHOCKED. THE DEALERSHIP QUOTED US ALMOST $750.00 TO REPLACE IT! I HAD THE JEEP TOWED TO A HIGHLY RECOMMENDED GARAGE IN MY NEIGHBORHOOD. THE MECHANIC PULLED THE FUEL PUMP OUT AND TOLD ME THE SWITCH ON THE PUMP WAS MELTED! I'M NOT A MECHANIC BUT I'M PRETTY SURE THAT IS NOT SAFE, (HAVING AN ELECTRICAL PROBLEM INSIDE THE FUEL TANK). HE ALSO TOLD ME THE PUMP WAS ON NATIONAL BACK-ORDER. I HAVE RESEARCHED MANY JEEP FORUMS AND IT SEEMS I AM NOT ALONE WITH THIS PROBLEM. I DON'T BELIEVE CONSUMERS SHOULD DISH OUT $22,000 FOR A NEW VEHICLE AND THEN BE SOL WHEN IT COMES TO REPLACING FAULTY PARTS LIKE THIS FUEL PUMP, JUST BECAUSE THE WARRANTY EXPIRED. I AM PUSHING TO SEE THIS PROBLEM TURN INTO A RECALL, BECAUSE I WOULD
BOTH THE DRIVER SIDE AND PASSENGER CURTAIN AIRBAGS DEPLOYED WITHOUT ANY IMPACT WHILE THE BRAKE WAS ENGAGED AT A STOPLIGHT. THE AIRBAGS DID NOT DEFLATE AND WERE CUT DOWN BY THE PARAMEDICS SO THAT I COULD EXIT THE CAR. INJURIES WERE SUSTAINED, BRUISING, SWELLING, BLACK EYE AND BURNS FROM THE AIRBAG DEPLOYMENT. INDEPENDENT INVESTIGATORS WERE UNABLE TO DETERMINE THE CAUSE OF DEPLOYMENT. CURRENTLY WAITING FOR JEEP TO REMEDY THE SITUATION. WAITING FOR A SETTLEMENT FOR MY JEEP, MEDICAL, AND RENTAL BILLS SO I CAN PURCHASE ANOTHER VEHICLE. *TR
THE BEARINGS MELTED INTO THE HUB ASSEMBLY AND IT WORE OUT THE BRAKES AND RUIN ALL FOUR TIRES, NOW THE LOWER CONTROL ARMS ARE GOING OUT. I HAVE ONLY 43000 MILES ON THE CAR AND THE WARRANTY HAS RAN OUT AT 36000 MILES. THIS SHOULD NOT HAVE HAPPEN WITH SUCH LOW MILEAGE. ALIGNMENT WILL NOT STAY BECAUSE OF THE TIRES AND THE LOWER CONTROL ARMS. THERE HAS NOT BEEN A RECALL BUT THE HUB, BEARINGS ARE NOT ABLE TO GEASED. SO THESE PARTS WEAR OUT SOONER THAN NORMAL. *TR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO ACCELERATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 65,000. UPDATED 11/17/11 *BF THE CONSUMER STATED THE ELECTRONIC THROTTLE CONTROL WAS REPLACED ON OCTOBER 11, 2011. UPDATED 11/23/11
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED BY AN INDEPENDENT REPAIR SHOP, SHE WAS INFORMED THAT THE TIE RODS AND SUSPENSION SYSTEM WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 26,000.
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WOULD DRIFT FROM LANE TO LANE ABNORMALLY WHEN DRIVING 60 MPH IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO HAVE THE TIRES REPLACED WHEN HE WAS ADVISED BY THE MECHANIC THAT THE FRONT LOWER BALL JOINTS WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.
I WAS INFORMED BY THE DEALERSHIP OF WHICH I PURCHASED MY VEHICLE THAT MY VEHICLE REQUIRES FRONT CONTROL ARMS AND TIE RODS WHICH WAS GIVEN AN ESTIMATE OF ABOUT $900.00 TO CORRECT. MY VEHICLE HAS 17,000 MILES AND IS OUT OF WARRANTY, HOWEVER, I VIEWED NUMEROUS COMPLAINTS ONLINE OF THE SAME NATURE ON THE SAME YEAR, MAKE, AND MODEL VEHICLE. THIS APPEARS TO BE A DEFECT FROM THE MANUFACTURER SINCE THERE WERE SO MANY IDENTICAL COMPLAINTS INDICATED ONLINE. THE DEALERSHIP REQUESTED I DO NOT DRIVE THIS VEHICLE UNTIL REPAIRED DUE TO A SAFETY ISSUE. THE DEALERSHIP ALSO SAID THE ITEMS WHICH NEED TO BE REPAIRED WILL BE REPLACED WITH A BETTER QUALITY AND THIS OCCURRED ON MANY OF THESE VEHICLES FROM THIS PARTICULAR YEAR. *TR
I GOT A FLAT TIRE ON MAY OF 2011, AFTER TAKING IT TO A TIRESHOP I WAS INFORMED THAT I NEEDED 2 LOWER CONTROL ARMS, AND TIRE RODS. THERE WAS ALSO UNEVEN WEAR ON THE FRONT TIRES. *TR
NO CRASH OR INJURY, HOWEVER THE INCIDENT INVOLVED WAS THAT THE TIE ROD ON THE LEFT FRONT SIDE ON MY JEEP COMPASS 2007 WAS LOOSE AND THE WHEEL WAS READY TO FALL OFF THE AUTO. THE JEEP 2007 HAD 72,900 MILES ORIGINAL. I HAVE NOT HAD ANY ACCIDENTS OR ABUSIVE DRIVING WITH THE VEHICLE WHICH I PURCHASED FROM THE JEEP DEALER IN MILWAUKEE IN FEBRUARY 2010 WITH 68,000 ORIG. MILES AND IN VERY GOOD CONDITION. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Jeep Compass → · Every Compass year → · How the figures are calculated →