2019 Jeep Cherokee complaints

I WAS SITTING IN TRAFFIC ON THE 105 FREEWAY, AT APPROXIMATELY 2-3 MILES PER HOUR, AND MY CAR SUDDENLY LUNGED FORWARD HITTING THE OTHER CAR IN FRONT OF ME, MY FOOT WAS ON THE BRAKE THE ENTIRE TIME. TIME OF OCCURRENCE WAS JAN 28, 2019 APPROXIMATELY 2:30PM.

WHEN A PHONE CALL COMES IN THE RINGER VOLUME IS AT MAXIMUM VOLUME. THIS IS HEART STOPPING, MAKING ME JUMP. I AM FORCED TO QUICKLY TURN THE VOLUME DOWN WHICH, WHEN IN TRAFFIC, IS VERY DISTRACTING AND POTENTIALLY DANGEROUS. I HAVE READ ONLINE OF OTHERS HAVING THIS ISSUE, WITH NO RESOLUTION. EVEN THOUGH I TURN THE VOLUME DOWN, THE NEXT TIME THE VOLUME IS RIGHT BACK UP AT MAXIMUM. THERE IS NO WAY TO AVOID THIS. I ALSO HAVE THE ISSUE OF BLUETOOTH CALLING BEING USELESS. ALTHOUGH I CAN HEAR THE OTHER PARTY THEY CANNOT HEAR ME. THE SYSTEM ALSO MAKES A VERY LOUD POPPING STATIC NOISE WHENEVER I USE THE BLUETOOTH SYSTEM, EITHER AT THE BEGINNING OR END. I AM AFRAID THIS WILL DAMAGE MY VEHICLES SPEAKER OR STEREO SYSTEM. I HAVE HAD THE VEHICLE TO MY DEALER NUMEROUS TIMES AND THEY WERE ABLE TO RECREATE THE ISSUE. WE EVEN TESTED ON ANOTHER CHEROKEE AND THE ISSUE DID NOT OCCUR FOR ME IN THIS VEHICLE. THE DEALER DID A SOFTWARE UPDATE THAT DID NOT HELP. THEN THEY WERE TOLD JEEP WAS COMING OUT WITH A SOFTWARE UPDATE THAT WOULD HELP. AFTER 3 MONTHS THEY TOLD ME THE UPDATE WAS IN, SO I DROPPED MY CAR OFF AGAIN. THE NEXT DAY I WAS TOLD THAT THE UPDATE WAS CORRUPTED AND THAT JEEP INFORMED THEM NOT TO RUN THE UPDATE OR THERE WOULD BE NEW PROBLEMS. SO MY CAR WENT TO THE DEALER AGAIN FOR NO REASON. THIS HAS BEEN A HUGE INCONVENIENCE FOR ME FOR MONTHS NOW. I ALSO HAD AN ISSUE WITH THE RADIO REBOOTING WHILE DRIVING, FOR NO APPARENT REASON. I ALSO EXPERIENCED AN ISSUE WITH THE RADIO DISPLAYING NOTHING BUT

ON DECEMBER 29TH AT ABOUT 5PM, I WAS TRAVELING SOUTH AT 40MPH ON PLYMOUTH SORRENTO RD IN ORANGE COUNTY FL.AS I WAS DRIVING, I HEARD A DING (1 DING ALMOST AS IF MY SEAT BELT WANTS BUCKLED, BUT IT WAS) AND AT THAT TIME, MY JEEP SHUT DOWN IN TRAVEL. THE FIRST THING I NOTICED WAS THE RADIO SHUT OFF AND ALL THE GAUGES, AS I WENT TO CORRECT MY STEERING, TO GET BACK IN THE CENTER OF MY LANE, I REALIZED I HAD NO STEERING CAPABILITIES, THE STEERING WHEEL WAS LOCKED. WHEN I REALIZED WHAT HAD HAPPENED, I BEGAN TO SLOW AND THE CAR CAME BACK ON. THIS ALL TOOK PLACE IN ABOUT 5 SECONDS. WHEN I GOT MY HEAD STRAIGHT AND STARTED BACK HOME, I NOTICED THAT THE RADIO, CONTROL PANEL/GAUGES AND A/C WOULD NOT FUNCTION PROPERLY. I COULD NOT CHANGE CHANNEL, TURN AIR OFF, COULDN'T CHANGE VOLUME OR NOTHING. ABOUT TWENTY MINUTES LATER I ARRIVED AT MY HOUSE AND SHUT THE CAR DOWN. THE RADIO CONTINUED TO PLAY. I HAD TO START AND SHUT THE JEEP DOWN THREE TIME IN ORDER FOR THE EQUIPMENT TO SHUT DOWN. I CALLED NAPLETON JEEP OF CLERMONT TO COME TOW THE JEEP IN AND I CALLED CHRYLSER CORP TO NOTIFY THEM OF THE MAJOR SAFETY HAZARD THIS WAS AND PROBLEMS THIS COULD HAVE CAUSED. SEARCHING THE SAME YEAR AND MODEL JEEP ON THE INTERNET, IT APPEARS THIS IS A PRETTY COMMON THING,. I EXPLAINED IT TO ONE OF THE CHRYSLER CORP MANAGERS AND HE SAID IT DIDN'T MATTER HOW MANY VEHICLES THIS HAPPENED TO, THERE IS NO PROBLEM. CHRYSLER HAD THE NAPLETON DEALER DRIVE THE CAR FOR ABOUT 90 MILES OVER A WEEK PERIOD AND NEVER HAD A PROBLE

I LEANED MY 2019 JEEP CHEROKEE BACK IN SEPTEMBER 2018. A WEEK AFTER LEASING IT I WAS SLOWING DOWN TO COME TO A STOP SIGN AND IT BEEPED AT ME AND ALL THE POWER SHUT OFF IN THE JEEP. I TRIED TO HIT THE START BUTTON NOTHING. I PUT IT IN PARK AFTER FIGHTING WITH IT TO GO INTO PARK AND TRIED THE START BUTTON AGAIN. NOTHING. SO I WAITED 2 MINUTES AND TRIED AGAIN IT TURNED BACK ON AND WAS FINE FOR THE REST OF THE DRIVE. JANUARY 24 2019 I WAS PULLING OUT OF THE PARKING GARAGE AT WORK AND AFTER 4 MINUTES OF IT BEING ON IT SHUT OFF MID DRIVING. SAME THING HAPPENED IT BEEPED AND ALL POWER SHUT OFF. I PUT IT IN PARK AND HIT THE START BUTTON. NOTHING. WAITING 2 MINUTES TRIED AGAIN TURNED ON MADE IT ALL THE WAY HOME. ALSO WHEN I TURN EITHER WAY IT BEEPS AS OF A DOOR IS OPEN. NO DOOR IS OPEN CHECK REPEATEDLY. WHEN I GO OVER A SPEED BUMP IT SOUNDS LIKE SOMETHING IS GRINDING IN THE BACK END I HAVE TO COME TO A COMPLETE STOP AND START AGAIN AFTER THE BUMP OR THE JEEP WILL NOT MOVE. THE RADIO WILL RANDOMLY MAKE A VERY LOUD STATIC NOISE THAT IS EAR PIERCING FOR A SECOND THE IT WILL BE FINE OR IT WILL RESTART THE RADIO IT'S DIFFERENT EVERYTIME IT HAPPENS.

MY 2019 JEEP CHEROKEE LOSES POWER AND WILL NOT ACCELERATE. THE FIRST TIME IT HAPPENED THERE WAS ONLY 2400 MILES ON IT. IT SLOWED BY ITSELF AND WHEN THE GAS WAS PRESSED IT JUST KEPT SLOWING AND THE RPMS REVVED TO 5000 AND IT WOULD NOT GO ANYWHERE. HAD TO PUT IN PARK AND THEN BACK IN DRIVE AND IT ONLY CREPT AT 15MPH UNTIL I GOT HOME. TOWED IT TO DEALER AND COULD NOT DUPLICATE. RAN FINE FOR AWHILE. NOW THERE IS 3300 MILES AND IT IS DOING IT AGAIN. THIS TIME IT STALLED AND A LIGHT SAID COULD NOT SHIFT. IT WAS IN THE AUTOMATIC MODE NOT MANUAL SHIFT. LOST BRAKES AND STEERING AND DRIFTED INTO MY YARD. CAME TO A STOP CLOSE TO MY HOUSE. WAITED A FEW HOURS AND IT RAN FINE. A DAY LATER I WAS MAKING A LEFT TURN AND IT STOPPED IN THE NEXT LANE. I HIT THE GAS AND NOTHING THEN IT TOOK OFF LIKE A RABBIT JUMPING AND PULSING. I ALMOST GOT HIT BY A DUALLY WITH A COW TRAILER. GOT HOME AND PARKED IT. CALLED DEALER AND THEY STATED TO HAVE IT TOWED AND WOULD LOOK AT IT IN A FEW DAYS. I CALLED JEEP TO HAVE IT TOWED AND THEY REFUSED SAYING THAT I COULD NOT GO TO THE DEALER WHERE I BOUGHT IT BUT HAD TO GO TO THE ONE A FEW MILES FROM MY HOUSE. I ENDED UP USING MY PERSONAL CAR INSURANCE TO HAVE IT TOWED. THE DIFFERENCE IN MILES WAS 6. WHY WOULD THEY NOT TOW IT ANOTHER 6 MILES? IT SHOULD BE CUSTOMER PREFERENCE WITHIN REASON. NO DUPLICATION AT DEALER. WENT TO WORK AND IT RAN FINE. IT ONLY SEEMS TO DO IT IN THE RAIN OR IF IT IS WET. HOWEVER TODAY IT WAS RAINING AND IT RAN FINE. IT IS FRUSTRATING SINCE THE

1/23/19 8:10 AM FRONT GLASS PANEL OF PANORAMIC SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY. THERE WAS NO ROCK OR OBJECT THAT HIT MY VEHICLE, JUST AN EXPLOSION TYPE NOISE. I PULLED OFF THE FREE AND FOUND NO OBJECTS IN THE SUNROOF WELL. I WENT DIRECTLY TO THE DEALER WHO FELT ANROCK CAUSED THIS AND COULD NOT AND WOULD NOT HELP ME AND SAID HE'D NEVER HEARD OF THAT. THEY DID NOT EVEN LOG MY VISIT TO THEIR SERVICE DEPARTMENT. I CONTACTED CHRYSLER WHO SAID THEY WILL DO ANYTHING SINCE THE SERVICE TECH AT DEALER LOOKED AT AND SAW NO DEFECT TO THE FRAME. FORTUNATELY, I HAD MY INTERIOR PORTION OF THE SUNROOF CLOSED AND MAINTAINED CONTROL OF MY VEHICLE. THIS WAS NOT CAUSED BY ROAD DEBRI OR OTHER PRIOR INCIDENT AND JUST EXPLODED. I AM REPORTING THIS AS OTHERS MAY BE REFUSED BY THE DEALER AS I WAS AND IT NOT BE INVESTIGATED OR IGNORED.

MY JEEP HAS 8300 MILES ON IT AND I WAS DRIVING 45 MPH AND A WARNING CAME ON THE INFO SCREEN AS WELL AS A DING SOUND, SHIFTER SERVICE? I LOOKED AND ALL THE LIGHTS WERE LIT ON THE SHIFTER (DNR =-) I DROVE IT TO THE DEALER AND THEY HAD ME TURN IT OFF AND THEN BACK ON AND IT WENT AWAY AND SETUP APPOINTMENT FOR THE NEXT MORNING TO DO A UPDATE? WELL THAT WAS DONE AND THEY SAID IT STILL NEEDED REPLACED(SHIFTER) WAITING ON PARTS, WAS TOLD IT WAS SAFE TO DRIVE. 3 TIMES NOW ONCE WHILE BACKING IT DID IT AGAIN, THE OTHER 2 TIMES I WAS DRIVING ON LEVEL PAVEMENT. I AM WORRIED ABOUT THE FACT THIS IS A SWITCH CONTROLLED NOT A SHIFTER WITH MECH DEVICE THAT CHANGES GEARS. IS IT SAFE TO DRIVE??

VEHICLE STALLS WHEN DRIVING AT ANY SPEED. EXTREMELY DANGEROUS. *DT*JB

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND RESTARTED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE REVVED, BUT DID NOT ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS CURRENTLY AT AKINS FORD (220 W MAY ST, WINDER, GA 30680, (770) 867-9136) FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

WHEN A PHONE CALL COMES IN, THE RING VOLUME IS EXTREMELY HIGH. IT IS HEART STOPPING, IT MAKES YOU JUMP, YOU ARE DISTRACTED IN TRAFFIC TRYING TO QUICKLY TURN IT DOWN BEFORE YOU EVEN THINK TO ANSWER IT. I'VE READ HUNDREDS OF COMMENTS FROM OTHER JEEP OWNERS ON-LINE THAT HAVE THE SAME PROBLEM. I WAS TOLD BY JEEPCARE THAT THE CAR IS "OPERATING AS DESIGNED" AND THEY CAN'T ADJUST THE DEFAULT VOLUME DOWN FROM THE VOLUME LEVEL OF 15. IT WILL CAUSE AN ACCIDENT BECAUSE OF THE HUGE DISTRACTION IT CAUSES ON THAT FIRST RING WHEN DRIVING. JEEP DOESN'T SEEM TO CARE AT ALL.

THE FM RADIO STATIONS GO IN AND OUT, IT ONLY HAPPENS IN THE RADIO MODE. IT HAPPENS WHEN YOUR DRIVING OR NOT.

VEHICLE ENGINE SHUT OFF WHILE DRIVING AT AROUND 20-30MPH (STALLED OUT) AND FLASHED THE BATTERY LIGHT. HOWEVER, AFTER COMING TO A STOP AND PUTTING THE CAR INTO PARK, THE CAR STARTED BACK UP AND RESUMED NORMAL DRIVING CONDITIONS. AND THE BATTERY LIGHT DISSAPEARED. THE CAR REGULARLY STALLS WHEN IDLING AFTER COMING TO A STOP. THE RPMS WILL FALL TO ZERO, AND REMAIN THERE UNTIL I PRESS THE GAS; AT WHICH TIME, THE CAR RESUMES A NORMAL IDLE AND I CAN CONTINUE DRIVING. THIS PROCESS DOESN'T SEEM TO BE AN ENERGY SAVING FEATURE. IF SO, IT IS HIGHLY ERRATIC AND UNPREDICTABLE.

2019 JEEP CHEROKEE LATTITUDE- ENGINE SHUTS OFF WHILE DRIVING. I BOUGHT MY CAR BRAND NEW I REACHED 4000 MILES AND I WAS DRIVING TO WORK MY CAR DIED AND THE BATTERY LIGHT CAME ON, CAR WENT INTO FAILURE MODE SO WAS HARD TO STEER AND MY FLASHERS WOULD NOT GO ON, I SAT FOR A FEW MINUTES AND TRIED TO RESTART AND THE CAR HESITATED AND TURNED OVER. TWO WEEKS LATER SAME THING IN THE SAME EXACT SPOT. I BROUGHT MY CAR TO SURESKY THE DEALER I BOUGHT IT FROM AND THEY SAID ITS BECAUSE IT NEEDED AN OIL CHANGE. ONCE THEY COMPLETED MY OIL CHANGE THEY TOLD ME MY OIL WAS BARELY ON THE DIPSTICK. THIS IS A BRAND NEW CAR WITH 6000 MILES WITH SYNTHETIC OIL I SHOULDNT HAVE OIL LOSS. I HAVE READ ONLINE THERE ARE 188 OTHER PEOPLE THAT HAVE REPORTED THIS SAME ISSUE. I AM AFRAID TO LET MY KIDS DRIVE THIS DUE TO DRIVER INEXPERIENCE. JEEP IS AWARE OF THE ISSUE AND WILL NOT RECALL THE VEHICLES, BECAUSE OF THE LOSS THEY WILL TAKE, WHAT IS IT GOING OT TAKE SOMEONE DYING BECAUSE THAT IS WHAT IS GOING TO HAPPEN, AND THEN CHRYSLER IS GOING TO BE SUED FOR NOT TAKING THE SAFETY OF THE CONSUMERS TO HEART

THE CAR COMPLETELY SHUT DOWN WHILE DRIVING AT NIGHT ON A SNOWY MOUNTAIN ROAD. ALL LIGHTS AND EVERYTHING COMPLETELY SHUT OFF. I WAS ABLE TO STOP IN THE OPPOSING LANE OF TRAFFIC AND RESTART THE VEHICLE BEFORE BEING STRUCK. THE VEHICLE ELECTRICAL SYSTEM CONTINUED TO FLASH INTO WARNING AND LIMP MODE SEVERAL TIMES BUT WE WERE 100'S OF MILES FROM A DEALERSHIP. WE CONTINUED WITH THE PROBLEM UNTIL WE WERE ABLE TO LIMP HOME AND BACK TO THE DEALERSHIP. THE VEHICLE ALSO REVVED UP TO 4000 RPM WHILE MY FOOT WAS ON THE BRAKE AND NOT TOUCHING THE ACCELERATOR. THE LOW TIRE LIGHTS KEPT ROTATING TO DIFFERENT TIRES AS I DROVE WITH NONE BEING LOW. THE DEALERSHIP SAID IT WAS A VACUUM LINE AND THEY DROVE IT FOR 10 MILES WITHOUT RESULT. THIS VEHICLE ALMOST KILLED US ON SEVERAL OCCASIONS.

THIS REPORTS DOCUMENTS A SECOND INSTANCE OF POWER FAILURE. ON FRIDAY, JAN 4 FAII WAS DRIVING ON INTERSTATE HWY 287. THE DASHBOARD WENT DARK AT FIRST AND THEN STARTED FLICKERING. CAR THEN STALLED WHILE DRIVING. THE GAS PEDAL NO LONGER WORKED. THE POWER STEERING FAILED. I COASTED TO THE SHOULDER. WHEN IN PARK THE DASHBOARD CAME BACK ON WITH BATTERY, ENGINE LIGHT, AND P WITH CIRCLE AND EXCLAMATION MARK. A MESSAGE CAME ON DISPLAY TO SERVICE TRANSMISSION. I HAD TO BE TOWED TO THE CAR DEALERSHIP. AT THE DEALERSHIP I WAS TOLD THE REPAIR WORK WOULDN'T START UNTIL MONDAY. ON MONDAY AFTERNOON, I WAS TOLD THE BATTERY CONNECTION WAS POOR AND THEY ORDERED A PART. I ALSO RECEIVED A RECALL EMAIL THAT STATES THE TRANSMISSION NEEDS TO BE FIXED. I FEEL THIS VEHICLE IS LIFE THREATENING AT THIS POINT. MANY CHEROKEES HAVE RECEIVED 5 RECALLS AND I ONLY HAVE ONE. PLEASE LOOK INTO THE CHEROKEE LIMITED 4 X 4.

BRAND NEW JEEP CHEROKEE LATITUDE PLUS 4X4 V6 9 SPEED,3,100 MILES. THE CHEROKEE HAS A GRINDING NOISE GOING OVER SPEED BUMPS IN THE BACK OF THE CAR. SOUNDS LIKE GEARS AREN'T MESHING PROPERLY. I HAVE TO TURN OFF THE TRACTION CONTROL EVERY TIME I GO OVER A SPEED BUMP TO CORRECT THE ISSUE. RPMS GET SUPER HIGH BEFORE THE JEEP DECIDES TO CHANGE GEARS AND KICK UP. THE OTHER ISSUE IS THE CAR LURCHES FORWARD WHEN I BRAKE COMING TO A STOP. NOT ALWAYS BUT ENOUGH TO MAKE ME WEARY IN PARKING LOTS. MOSTLY DRIVE IN THE CITY.

TL* THE CONTACT RENTED A 2019 JEEP CHEROKEE. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THERE WAS A BURNING ELECTRICAL ODOR COMING FROM THE FRONT OF THE VEHICLE. SUDDENLY, SMOKE BILLOWED FROM UNDER THE HOOD OF THE VEHICLE. IN A MATTER OF SECONDS, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE BY THE RENTAL COMPANY TO A PRIVATE FACILITY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. THE VIN WAS NOT AVAILABLE. *BF... *TR

VEHICLE LOCKS UP AND COMPLETELY DIES WHILE BEING DRIVEN AT HIGH SPEEDS. STEERING WHEEL LOCKS UP. MUST COME TO A STOP TO PUT IN PARK AND RESTART CAR.

THE FIRST TIME I HAD A PROBLEM WITH THIS CAR WAS A FEW DAYS AFTER I RECEIVED IT IN DEC 2018. POWER STEERING WENT OFF WHILE I WAS DRIVING IT. THE DEALERSHIP WAS CLOSED SO I DID NOT BRING IT INTO THE DEALER UNTIL TWO DAYS AGO. SINCE THE CAR STARTED UP AND SHOWED NO BATTERY ICON OR DISPLAY MESSAGE, THEY COULD NOT FIND OUT WHAT HAPPENED. THEY TESTED FOR CODES BUT TO NO AVAIL. I PICKED IT UP YESTERDAY. I DECIDED TO DRIVE THE CAR TODAY AND SURE ENOUGH THE DISPLAY TURNED DARK WHILE I WAS DRIVING. THE ENGINE LIGHT, BATTERY ICON, POWER LIGHT WENT ON. IT STALLED ON THE HIGHWAY AND I COASTED TO THE DUDE OF THE ROAD. I HAD TO BE TOWED BECAUSE IT WOULD NOT MOVE WHEN IN DRIVE. THE DEALER IS INVESTIGATING IT NOW

STEERING WILL GET VERY TIGHT WHEN GOING ABOVE 60 MPH. IT FEELS AS IF THE POWER STEERING HAS BEEN SHUT OFF. I HAVE ALSO NOTICED THAT IT LOCKS AND IF YOU MOVE THE STEERING WHEEL A LITTLE BIT IT CLICKS. TO GO ALONG WITH THIS I FEEL AS IF I AM ALWAYS DRIVING ON A VERY WINDY DAY WHEN GOING 60 MPH OR HIGHER.

THIS IS THE THIRD TIME WE HAVE HAD AN ISSUE WITH MY WIFE'S JEEP. 2019 JEEP CHEROKEE LIMITED. FIRST ISSUE WAS JUST OVER A THOUSAND MILES, SPENT ALMOST A MONTH IN THE GARAGE. GOING DOWN THE INTERSTATE AT HIGH SPEEDS THE CAR SHUTS DOWN AND YOU LOSE ALL POWER STEERING, THE BRAKE PEDAL GETS HARD, ETC. YOU LOSE ALL LIGHTS IN THE DASH, ALL POWER GOING UP HILLS, HAVE TO STOP COMPLETELY AND RESTART IN ORDER TO GO ANYWHERE. SERIOUS SAFETY ISSUE AS REPORTED TO JEEP MULTIPLE TIMES NOW AND THEY HAVE SAID IS FIXED. WE HAVE REQUESTED THEY SWAP OUT OUR VEHICLE WITH ANOTHER NEW JEEP AND THEY REFUSED. THIS IS A SERIOUS SERIOUS SAFETY ISSUE WHERE THE ABILITY TO SAFELY DRIVE THE CAR ABRUPTLY STOPS WHILE YOU ARE DRIVING. POWER STEERING COMPLETELY SHUTS DOWN AS DOES THE CAR TRANSMISSION MAKING IT SO YOU CAN GO NOWHERE. WE HAVE BEEN ALMOST WIPED OUT BY A SEMI TRUCK ON THE INTERSTATE, THIS IS AFTER THEIR THIRD ATTEMPT AT FIXING THE VEHICLE AND SAYING IT IS FIXED. AND SAFE. WE HAVE REQUESTED TIME AFTER TIME FOR THEM TO GIVE US A NEW JEEP AND THEY REFUSED BECAUSE THEY DON'T WANT TO DISH OUT THE MONEY OR WHATEVER THE CASE IS. THIS VEHICLE CAN LOSE POWER STEERING AND THE TRANSMISSION CAN GO INTO NEUTRAL AT ANY TIME WHILE DRIVING DOWN THE ROAD CAUSING YOU TO BE LEFT WITH A VERY UNSAFE VEHICLE AT HIGHWAY SPEEDS AND POTENTIALLY UNABLE TO STEER THE VEHICLE. IT IS A MIRACLE THAT MY WIFE WHO WAS 40 WEEKS PREGNANT AT THE TIME WAS ABLE TO PUT ALL HER MUSCLE INTO THE CAR AND STEER IT AWAY FROM GOING OVER A CLIFF

OUR BRAND NEW 2019 JEEP LIMITED 4 X 4 WITH V6 ENGINE (285 MILES) WAS STARTED UP IN OUR DRIVEWAY I NOTICED THE BATTERY LIGHT WAS ON. THE DASHBOARD STATED THE START/STOP FUNCTION WAS NO LONGER WORKING. THE SEAT WOULD NOT MOVE FOR DRIVER 2. WE NEEDED TO GET TO AN EVENT AND ATTEMPTED TO PULL OUT OF THE DRIVEWAY WHEN WE NOTICED THE POWER STEERING WAS NOT WORKING. WE RETURNED THE CAR TO ITS SPOT ON THE DRIVEWAY. THE CAR WAS STARTED THIS MORNING WITH NO BATTERY ICON SHOWING AND NO DASHBOARD MEMO. I'M AFRAID TO DRIVE THIS VEHICLE AND WILL GET IT TO A DEALERSHIP.

THE VEHICLE SHUTS OFF WHEN APPROACHING 3500 MILES. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION REGARDLESS OF SPEED RENDERING THE VEHICLE EXTREMELY DIFFICULT TO MANEUVER. THE JEEP WAS TAKEN TO DEALER AND THE MECHANIC ADVISED THAT THIS IS A KNOWN ISSUE WITH SOME OF THE NEW JEEP CHEROKEES CONTAINING CERTAIN FIAT MOTORS. THE VEHICLES NOW HAVE A FIAT MOTOR THAT APPARENTLY BURNS THE ENGINES OIL EVERY 3500 MILES & THE SHUT OFF IS A BUILT IN 'SAFETY MECHANISM' TO PREVENT THE MOTOR FROM BURNING OUT DUE TO THE LACK OF OIL. THIS INFORMATION WAS NOT DISCLOSED WHEN THE VEHICLE WAS PURCHASED.

CAR STALLED AND LIGHTS ON DASHBOARD FLASHED WHEN STOPPED AT INTERSECTION

1. ON 3 OCCASIONS (MOST RECENTLY 12-2-18) DURING BRAKING THE EMERGENCY BRAKE ENGAGES ITSELF AND THE ENGINE CONTINUOUSLY ENGAGES THE STARTER. UNABLE TO PUT VEHICLE IN PARK TURN OFF THE STARTER AND AFTER ABOUT 30-60 SECONDS ABLE TO PUT INTO PARK AND RESTART THE VEHICLE. ON 12-2-18 I WAS SLOWING FOR A STOP LIGHT AND THE VEHICLE WOULDN'T ALLOW ME TO PUT THE HAZARD LIGHTS ON WHEN I COULDN'T GET THE STARTER TO DISENGAGE AND PUT INTO PARK TO RESTART THE VEHICLE. IT OCCURS WITHOUT WARNING AND THE EMERGENCY BRAKE MUST BE PULLED UP. 2. THE BRAKES OFTEN SOUND LIKE THEY ARE RUBBING (NEEDING BRAKE PADS). 3. THE RADIO WILL RANDOMLY CHANGE FROM FM TO SIRIUS AND UNABLE TO TURN OFF/ON OR RETURN TO THE RADIO MENU. 4. THE RADIO VOLUME MOST OF TIME MUST BE AT 15 OR HIGHER TO LISTEN TO THE RADIO AND WILL RANDOMLY JUMP TO FULL VOLUME WHILE DRIVING. 5. THE ANDROID AUTO THAT I USE FOR NAVIGATION AND TELEPHONE WILL RANDOMLY SCROLL THROUGH THE TELEPHONE CONTACTS AND BEGIN CALLING. I HAVE TO UNPLUG THE PHONE TO STOP THIS.

CAR FIRE AFTER 40 DAYS OF NEW LEASE. PARKED IN DRIVEWAY AFTER A SHORT COMMUTE. VEHICLE IS A TOTAL LOSS ALONG WITH PERSONAL PROPERTY. DEALER OFFERED NO REMEDY; NO LOANER. PICTURES ATTACHED.*DT*JB

WHEN COMING TO A STOP OR ALREADY STOPPED (LIKE AT A TRAFFIC LIGHT) WHILE IN DRIVE, WHEN VEHICLE WILL RANDOMLY "LURCH". THE ENGINE WILL VERY QUICKLY REV AND ATTEMPT TO OVERPOWER THE BRAKES. THIS APPEARS TO HAPPEN MORE OFTEN IF AUTO START/STOP IS DISABLED. THERE IS ALSO CLUNKING THAT HAS BEEN PROGRESSIVELY GETTING WORSE COMING FROM TRANSMISSION AREA. THE MILEAGE OF THE VEHICLE IS ONLY AT 1,052 MILES AND IS CURRENTLY AT THE DEALERSHIP.

WHILE DRIVING VEHICLE SHOWED ON SCREEN THAT SHIFTING WAS NOT ALLOWED CAUSING THE CAR TO STALL. HAVING TO STOP IN THE MIDDLE OF THE ROAD TO SHIFT IT TO PARKING AND PUT IT BACK ON DRIVE. ALSO BATTERY LIGHT CAME UP WHILE DRIVING CASUSING THE ENGINE TO STALL AND NOT BEING ABLE TO PROCEED IN DRIVE SLOWING THE CAR DOWN. HAD TO TURN OFF THE VEHICLE AGAIN ON THE MIDDLE OF THE ROAD TO BE ABLE TO RESTART THE VEHICLE.

WHILE DRIVING 80MPH ON THE HIGHWAY, MY 2019 JEEP CHEROKEE WENT INTO COMPLETE FAILURE MODE. THE POWER IN THE VEHICLE FAILED, I WAS NO LONGER ABLE TO ACCELERATE. LUCKILY I WAS ABLE TO DODGE MY WAY THROUGH TRAFFIC AND GET OFF THE HIGHWAY AND INTO SAFETY. AFTER 48 HOURS AT THE DEALERSHIP, STILL NO OFFICIAL ROOT CAUSE OF WHY THE POWER FAILED.

WHILE PULLING INTO A PARKING LOT THE VEHICLE ENGINE SHUT DOWN, IT HAS DONE THIS THREE TIMES IN THE PAST WEEK. VEHICLE IS NOW AT THE DEALERSHIP. I HAD TO PUT THE VEHICLE IN PARK IN ORDER TO RESTART IT. *DT *DT*JB

WHEN ACCELERATING AT 4000RPMS, THE VEHICLE SHAKES AND SPUTTERS AND BLOWS GRAY/BLACK SMOKE.

I BOUGHT MY 2019 JEEP CHEROKEE LATTITUDE PLUS 4X4 AND FROM DAY ONE THE RADIO HAS ACTED UP. I HAVE TAKEN IT BACK TO THE DEALER 4 TIMES FOR THEM TO RESOLVE THE PROBLEM THEY PUT IN A NEW RADIO ONE TIME, A ANTENNA, THE NEXT AND SAID THEY DID SOME REWIREING. WHAT HAPPENS IS WHEN I START MY VEHICLE EITHER THE RADIO WILL PLAY OR IT WONT ( WELL PLAYS BUT YOU CANT HEAR ANYTHING UNLESS YOU TURN THE VOLUME WAY UP ALL MOST MAXIMUM BEFORE YOU CAN START TO HEAR IT). AFTER EACH TIME THEY SAID THEY HAD IT FIXED. IT ALSO WHEN NOT WORKING WHEN YOU HIT SEARCH STATIONS IT WILL GO FROM 95.9 AND KEEP GOING WITH OUT STOPPING BACK TO 95.9 SO NO STATIONS ON SEARCH TO STOP ON.THEY SAID THEY ARE NOT SURE WHAT TO DO NEXT IF IT ACTS UP.SO AFTER BEING FRUSTRATED I DID A SEARCH ON MY JEEP AND FOUND THIS WEB PAGE WITH OTHER PEOPLE SOME WITH THE EXACT SAME VEHICLE AS MINE HAVING THE SAME PROBLEM. I DID HAVE VIDEO BUT NOT SURE HOW TO GET IT OFF OF GOOGLE PHOTOS TO PUT ON HERE.THE RADIO ONLY DOES IT ON START UP AND MIGHT WORK THE NEXT TIME AND NOT THE NEXT OR WORK A FEW TIMES THEN NOT THE NEXT YOU NEVER KNOW WHEN IT WILL ACT UP. HERE IS THE WEBSITE WITH OTHERS HAVING THE EXACT SAME PROBLEM AS ME. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T77884_DS954131 SO CAN SOMEONE HELP ME OUT / LET ME KNOW WHAT TO DO NEXT THANKS...(XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THIS PROBLEM OCCURS ALMOST EVERYTIME YOU START THE JEEP AND TRY TO DRIVE. IT WILL LET ME DRIVE ABOUT A QUARTER OF A MILE AND THEN THE VEHICLE WILL DIE WHEN DEACCELERATING AND LOSE POWER STEERING. AFTER PUTTING IT BACK IN PARK AND LETTING IT SIT FOR A FEW MINUTES IT WILL USUALLY RESTART BUT IT TAKES ABOUT 5-10 SECONDS FOR IT TO START. I HAVE 5300 MILES ON THE CAR AND IT IS CURRENTLY BACK AT THE DEALER FOR THE SECOND TIME THIS MONTH TO TRY AND PINPOINT THE ISSUE. DEFINITELY, A SAFETY HAZARD AS IT HAS STALLED TWICE IN THE MIDDLE OF INTERSECTIONS, ONCE ALMOST CAUSING AN ACCIDENT WITH MY WIFE AND TWO YEAR OLD IN THE CAR. HOPEFULLY, THEY RECTIFY THE ISSUE ON THIS VISIT OR WE WILL BE GETTING RID OF THE CAR AND STEERING CLEAR OF JEEP FROM HERE ON OUT. *BF. *TR

CHECK ENGINE LIGHT CAME ON. CAR STARTED STALLING AFTER SHIFTING GEARS, AS IF IT WAS IN NEUTRAL INSTEAD OF DRIVE AND/OR REVERSE. WASN'T REACHING SPEEDS EASILY. RPMS AT 60 MPH WAS 3.5 AN I COULDN'T GET OVER 62.

TODAY WE BOUGHT A NEW 2019 JEEP CHEROKEE VIN [XXX] FROM QUIRK DEALERSHIP IN BRAINTREE MA. THE CAR STALLED 100 FEET FROM THE DEALERSHIP LEAVING THE LOT - NO ABILITY TO STEER ALL SYSTEMS DIED. THESE CARS NEED TO BE RECALLED, VERY SCARY IN TRAFFIC WITH NO ABILITY TO MOVE. THIS IS NOT THE FIRST COMPLAINTS I HAVE SEEN, PLEASE HELP THE CONSUMER BY RECALLING THESE VEHICLES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE RADIO VOLUME CONTINUALLY FADES IN AND OUT ALL OF THE TIME. MANY 2019 OWNERS HAVE THE SAME PROBLEM. FACTORY ISSUE.

RADIO CONTINUES TO GO IN AND OUT AFTER 4 TIMES AT THE DEALERSHIP. THIS PROBLEM DOES NOT OCCUR EVERY TIME THE CAR IS STARTED, BUT IT WILL BE IMMEDIATE WHEN YOU TURN THE CAR ON IF THE RADIO WILL WORK OR NOT. MY CAR HAS BEEN UPDATED WITH NEW PROGRAMS, NEW RADIO SYSTEM PUT IN, AND THE ISSUE IS STILL NOT RESOLVED. THE DEALERSHIP AT OLIVER C. JOSEPH IN BELLEVILLE, IL STATED THEY ARE NOT SURE WHAT THE ISSUE IS. I WILL BE TAKING MY CAR BACK IN FOR THE FIFTH TIME DUE TO THE RADIO ISSUE NOT BEING FIXED. ALSO, IF THE RADIO STARTS OUT WORKING PROPERLY WHEN THE CAR IS INITIALLY STARTED IT WILL NOT HAPPEN SUDDENLY. EITHER IT WORKS OR DOESN'T WORK WHEN THE CAR IS FIRST STARTED.

AT HIGHWAY SPEEDS WITH CRUISE CONTROL SET, THE CARS TRANSMISSION AND ENGINE RPM WOULD INCREASE TO AS MUCH AS 5500 RPM DURING DECELERATION. SPEED WOULD FLUCTUATE AS MUCH AS 12 MPH (INCREASE OR DECREASE FROM SET CRUISE SPEED). DEALERSHIP HAS HAD VEHICLE IN THEIR POSSESSION FOR TWO MONTHS AND STILL HAS TWO OPEN RECALLS THAT HAVE BEEN UNRESOLVED. DEALERSHIP HAS FAILED TO FIX OR REPLACE VEHICLE.

TAKARA RECALL MY 2019 JEEP CHEROKEE, LESS THE 6K MILES, CAUGHT ON FIRE WHILE DRIVING DOWN THE ROAD. I PULLED OVER TO FIND FLAMES IGNITING BY WHERE MY ENGINE MEETS THE TRANSMISSION. I QUICKLY PUT IT OUT WITH WATER. CONTACTED THE INSURANCE COMPANY FOR A CLAIM AN TOW. THE CALLED CRYSTER TO FILE A REPORT WITH THEM AS WELL. IT'S NOW A WEEK LATER, I'VE MISSED WORK AN HAVE NO RENTAL FROM CRYSTER AB ANY INFORMATION OTHER THEN IT'S BEING INVESTIGATED WHEN I WAS ASSURED IT WOULD TAKE 2-4 DAYS AFTER I MADE THE CLAIM.*DT CONSUMER STATED HOOD ERUPTED IN FLAMES. VIN UNAVAILABLE.*JB*DT*JB

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED SMOKE AND FLAMES COMING FROM THE ENGINE UNDER THE HOOD. THE CONTACT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS RESTARTED AND THE POWER STEERING FAILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO ROUTE 1 CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE (2700 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NJ 08648, (609) 454-6516), BUT THEY DENIED RESPONSIBILITY BECAUSE THERE WAS MUD ON THE UNDERCARRIAGE. THE MANUFACTURER WAS CALLED AND THE CASE WAS TO BE ASSIGNED AND INVESTIGATED BY A SPECIAL DIVISION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS UNKNOWN.*DT*JB

WHEN TURNING AROUND THE VEHICLE MAKES A WEIRD NOISE AND THE BRAKES ARE NOT STABLE WHILE TRYING TO BRAKE IT DOESN'T RESPOND IMMEDIATELY PULLING FORWARD THE CAR.

THIS VEHICLE HAS TOO MANY SYSTEMS INTEGRATED INTO AND CONTROLLED BY A SINGLE COMPUTER. AFTER ONLY THREE WEEKS (LESS THAN 600 MILES) THE RADIO WOULD NOT TUNE CORRECTLY AND WOULD SOMETIMES TURN OFF THE HEATER WHEN CHANGING A STATION. THIS IS NOT A SAFETY ISSUE BUT THE COMPUTER CONTROLLED TRANSMISSION STARTED TO MAKE NOTICEABLE NOISES AND VIBRATIONS DURING SHIFTS, STARTING AT THE SAME TIME WHILE DRIVING ON A MODERATE SPEED HIGHWAY . I BELIEVE THAT THE COMPUTER IS NO LONGER FUNCTIONING AS INTENDED AND MAY CAUSE UNANTICIPATED PERFORMANCE ANOMALIES WHICH COULD PROVIDE CHALLENGES FOR WHICH THE DRIVER IS UNPREPARED. IT APPEARS THAT FAR TOO MUCH COMPUTER CONTROL HAS BEEN ATTEMPTED ON THIS CAR AND THE TECHNOLOGY IS NEITHER PROVEN NOR RELIABLE.

MY CAR SHUT DOWN TWICE WHILE DRIVING ON THE EXPRESSWAY. THERE WAS PLENTY OF GAS AND NO REASON FOR IT TO SHUT DOWN. ALL OF THE DASHBOARD LIGHTS FLASHED AND THEN THERE WAS NO ABILITY TO STEER OR CONTROL THE CAR. I HAD BREAK, SWITCH THE GEARS FROM DRIVE TO PARK AND THEN RESTART THE CAR. LUCKILY TRAFFIC WAS SLOWED OR ELSE MY CHILD AND I WOULD'VE BEEN HIT FROM BEHIND. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT THE OIL WAS LOW AND IT COULD BE EXCESSIVE OIL CONSUMPTION. THAT COULD HAVE LEAD TO THE STALLING. THERE WERE NO WARNING LIGHTS INVOLVED.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 64 MPH WITH THE CRUISE CONTROL ACTIVATED, THE RPMS INCREASED TO 5,000 AND THE VEHICLE ACCELERATED TO 89 MPH. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE DID NOT DECELERATE. ONCE THE CRUISE CONTROL WAS DEACTIVATED, THE VEHICLE DECELERATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

WAS AT A 4 WAY STOP SIGN GETTING READY TO PULL OFF WHEN VEHICLE STOP WORKING. TRIED TO RECRANK THE VEHICLE BUT IT TOOK 5 MINUTES TO START AGAIN. CALLED DEALERSHIP AND TOOK IT TO THE SERVICE DEPARTMENT. ABOUT A WEEK AND A HALF LATER VEHICLE STARTED HAVING ISSUES AGAIN. VEHICLE STARTED TO STALL AND HAVE A VERY SLOW TAKE OFF. TAKE OFF WAS SO SLOW UNTIL I HAD TO SIT 15 MINUTES BEFORE TAKE OFF.

THIS IS IN REFERENCE TO MY 2019 JEEP CHEROKEE LATITUDE PLUS. THE RADIO FADES IN AND OUT MOST OF THE TIME. AFTER INITIAL STARTUP IT MAY OR MAY NOT WORK PROPERLY. IF IT DOES NOT WORK (FADES IN AND OUT) THEN IT WILL NOT CORRECT ITSELF. THE ONLY WAY TO POSSIBLY GET THE RADIO TO WORK PROPERLY WOULD BE TO RESTART THE VEHICLE. THEN IT MAY OR MAY NOT CORRECT ITSELF. THIS HAPPENS ON THE AM/FM STATIONS. IT DOES NOT HAPPEN WHILE USING SIRRUS RADIO. THIS OCCURS ABOUT 75% OF THE TIME ON STARTUP. 25% OF THE TIME IT WORKS PROPERLY. WHEN IT IS NOT WORKING, THERE IS ONLY ONE OR TWO STATIONS THAT WILL BE ABLE TO BE TUNED IF USING THE AUTO TUNING BUTTON. IT WILL TUNE TO THE ONE STATION (HOWEVER, IT STILL FADES IN AND OUT). THE DEALER HAS REPLACED THE RADIO TO NO AVAIL. THEY ARE TRYING THE ANTENNA HOWEVER THERE ARE SEVERAL OWNERS WHO REPORT THAT DOES NOT WORK EITHER. ALTHOUGH THIS IS NOT NECESSARILY A SAFETY CONCERN IT IS STILL A MAJOR PROBLEM WITH MY $33,000 VEHICLE. WE NEED TO KNOW HOW TO GET THIS RECTIFIED. THIS HAS BEEN HAPPENING SINCE THE DAY I PICKED UP MY VEHICLE.

TRANSMISSION HAS SERIOUS DELAY IN DOWNSHIFTING WHEN YOU STEP ON THE GAS PEDDLE WHEN YOU NEED TO SPEED UP FOR ANY REASON ESPECIALLY TO PASS ANOTHER VEHICLE. THIS IS ALL THE TIME WEATHER IN CITY OR HIGHWAY. IT SEEMS THE TRANSMISSION CAN'T MAKE ITS MIND UP ON WHAT TO DO AND WHAT GEAR TO DOWNSHIFT TO.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND AN UNKNOWN ELECTRONIC SYMBOL ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWLEY CHRYSLER JEEP DODGE RAM (860-261-3000, LOCATED AT 1461 FARMINGTON AVE, BRISTOL, CT 06010) WHERE THE SOFTWARE WAS UPGRADED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND AN UNKNOWN FAILURE CODE WAS LOCATED. THE DEALER ALSO DIAGNOSED AND REPLACED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE FOR AN ARBITRATION. THE CONTACT FILED FOR AN ARBITRATION. THE FAILURE RECURRED AND THE SAME DEALER INSTALLED A FLIGHT CONTROLLER TO TRACK THE FAILURES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V739000 (POWER TRAIN). THE VEHICLE WAS REPAIRED PER THE RECALL AND THE CONTACT STATED THAT THE VEHICLE "APPEARED TO BE REPAIRED"; HOWEVER, SHE WANTED THE VEHICLE REPLACED. THE FAILURE MILEAGE WAS UNKNOWN.

CAR WILL STALL WHILE IN MOTION AND COME TO A COMPLETE STOP. IT'S VERY DANGEROUS TO HAVE A NEW CAR STALL IN THE MIDDLE OF TRAFFIC. I HAVE CONTACTED THE DEALER AND THEY HAVE NO

MY RADIO CUTS IN AND OUT ON MOST FM STATIONS