ON 2/28/19 I PURCHASED A 2019 JEEP CHEROKEE. ON 4/15 I HAD TO HAVE THE TRANSMISSION REPLACED DUE TO LEAK & FAILURE. ON 5/27 I HAD TO HAVE THE DASH INSTRUMENT PANEL REPLACED DUE TO FAILURE, WHICH I HAVE VIDEO RECORD OF. ON 7/10 I HAD TO HAVE THE PARK SENSOR REPLACED DUE TO FAILURE & THE VEHICLE THROWING ITSELF INTO PARK INSTRUCTING ME THAT DOOR WAS AJAR WHEN IT WASN'T. I CAN ONLY IMAGINE IF THIS HAD HAPPENED WHILE I WAS DOING 70MPH ON THE FREEWAY. MY VIN IS NOT SHOWING IN ANY OF THE RECALLS, HOWEVER THREE RECALLS PERTAIN TO ME. SO I NEED TO KNOW WHAT TO DO TO MAKE PPL AWARE OF THESE RECALLS. MY VIN NEEDS TO BE ADDED TO THE LIST. I HAVE ALL REPAIR REPORTS NEEDED TO PROVE MY VEHICLE IS A SAFETY ISSUE. I HAVE REPETITIVELY ASKED JEEP TO PLACE ME IN A SAFER MORE RELIABLE VEHICLE AND THEY REFUSE TO RETURN MY CALLS OR ASSIST ME IN ANY WAY, STATING THAT 'THIS IS WHY WE HAVE WARRANTIES' SOMEONE NEEDS TO CONTACT ME ABOUT THIS ISSUE. I NEED HELP BEFORE MY VEHICLE RESULTS IN A FATAL CRASH NO KILLS MY FAMILY AND ME. I AM NOTING THAT I CONTACTED THE NHTSA ABOUT THIS ISSUE ON 9/11 AND AM AWAITING A RESPONSE.
2019 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
REAR BRAKES HAVE LOCKED UP FOUR DIFFERENT TIMES THE RECALL IS COATING ON PISTON INSIDE OF CALIPER THE FCA FIX IS BLEEDING THE BRAKES INSTEAD OF REPLACING THEY DEFECTED COATED PISTON IN THE CALIPER I TOOK IT BACK TWO WEEKS AFTER I HAD IT THEY DON'T RECALL A MONTH LATER IT LOCKED UP AGAIN 5 MONTHS LATER IT LOCKED UP AGAIN AND THREE WEEKS AGO IT LOCKED UP AGAIN THEY KEEP TELLING ME THEY CAN'T DUPLICATE THE PROBLEM SO THEY CAN'T FIX IT IT LOCKED UP DOING ABOUT 30 ON THE HIGHWAY PARK BRAKE IT LOCKED UP BACKING UP OUT OF MY DRIVEWAY IT LOCKED UP TURNING RIGHT INTO A BROOKSHIRE'S AND IT LOCKED UP AT THE FOOTBALL FIELD PARKING LOT
U86 RECALL ON BRAKES COATING ON PISTON CAUSES GAS IN LINE MY BRAKES ARE LOCKED UP FOUR TIMES WANTS ON ROAD MOVING AROUND 20 SECOND TIME WAS BACKING UP IN DRIVEWAY THIRD TIME WAS THAT BROOKSHIRE'S WHEN I TURN IN THE PARKING LOT AND 4 TIME WAS AT THE FOOTBALL FIELD
I WAS NOT ABLE TO START THE CAR AND IT WAS TOWED TO CLOSEST DEALER. ACCORDING TO THEM THE PROBLEM IS FUEL PUMP. AND IT IS BEEN 1 MONTH ALREADY IN DEALER POSSESSION AND STILL NOT FIX IT. JEEP DOESN'T HAVE A PART.
IT FEELS LIKE IT IS SLIPPING WHEN YOU ARE TAKING OFF AND TURNING THE WHEEL ON ANY TYPE OF TERRAIN
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, IT HESITATED, SPUTTERED, AND DID NOT ACCELERATE SEVERAL TIMES. THE VEHICLE WAS VERY HOT ON THE DRIVER'S SIDE BY THE CONTACT'S FEET. BAXTER CHRYSLER DODGE JEEP RAM LINCOLN (6601 TELLURIDE DR, LINCOLN, NE 68521, (402) 817-7449) ADVISED THE CONTACT TO DROP OFF THE VEHICLE AND PICK UP A LOANER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 1,348.
MY 2019 JEEP CHEROKEE LAREDO IS EQUIPPED WITH THE 2.4 LITER 4 CYLINDER ENGINE. IT'S CONSTANTLY LOSING OIL AND SHUTS DOWN WITHOUT ANY TYPE OF WARNING. IT HAS ONLY 18,000 MILES AND I FEEL THAT IT'S VERY DANGEROUS. IT'S BEEN HAPPENING SINCE I PURCHASED IT. IT HAS SHUT DOWN ON MAJOR ROADS AS WELL AS LOCAL ONES. I NEVER KNOW WHEN IT WILL HAPPEN NEXT.
TAKING OFF FROM STOPPED POSITION.TRANSMISSION WILL NOT ENGAGE .ENGINE RACES SO THAT WHEN TRANSMISSION DOES ENGAGE THE CAR SHOOTS FORWARD AT ALARMING SPEED.IN TRAFFIC CARS ARE BLOWING AT ME AND IM TRYING TO KEEP FROM HITTING CARS IN FRONT OF ME.THIS DOES NOT HAPPEN AVEY TIME I DRIVE CAR BUT IS BECOMING MORE FREQUENT,SO THAT I AM AFRAID TO DRIVE CAR.
I TOOK MY CAR FOUR TIMES TO THE DEALERSHIP FOR REPAIRS. THEY HAVE ONLY DONE TWO REPAIRS BUT EVERY TIME I TAKE IT AND THEY FIX SOMETHING, SOMETHING ELSE STARTS GIVING ME PROBLEMS. MY CAR HAS SHUT DOWN IN THE FREEWAY THAT WAS THE REASON WHY I TOOK IT THE FIRST TIME. THE DEALER ONLY DID AN UPDATE IN THE POWER TRAIN, WHICH THEY SAID IT WAS RECALL. AFTER THAT THE CAR CONTINUE WITH ALL THE OTHER PROBLEMS THAT WERE NOT TAKEN CARE BY THE DEALERSHIP. I TRIED TWO DIFFERENT JEEP/CHRYSLER DEALERSHIPS, ONE IN ALHAMBRA WHICH IS WHERE I BOUGHT THE CAR FROM AND THE OTHER LOCATION I TOOK THE CAR WAS THE ONE IN DOWNEY,CA. I'M AFRAID OFF GETTING INTO A CAR ACCIDENT BECAUSE OF ALL THE PROBLEMS THE CAR HAS. THE DEALERSHIP DOESN'T WANT TO FIX THE CAR AS THEY SAID THE CAR IS NOT SHOWING ANY CODES FOR THEM TO FIX THEM. THE CAR ACCELERATES BY IT SELF, THE BRAKES ARE NOT WORKING PROPERLY, IT SHAKES AND THE LAST TIME I TOOK THE CAR FOR REPAIR IT STARTED TO SMELL LIKE GASOLINE, ALSO THE DASHBOARD TURNS ON AND OFF BY IT SELF. I JUST WANT TO HAVE A RELIABLE CAR AS I'M PAYING FOR A 2019 VEHICLE NOT A USED ONE. I JUST DON'T WANT TO PUT MY KIDS, MYSELF, OR ANYONE'S LIFE IN DANGER DUE TO THE CAR NOT FUNCTIONING PROPERLY. I WOULD GREATLY APPRECIATED IF YOU GUYS CAN ASSIST OR HELP ME WITH THIS MATTER AT YOUR EARLIEST CONVENIENCE.
WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE MIGHT NOT HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD WITH NO POWER STEERING OR BRAKE ASSIST.
THE VEHICLE WAS IN MOTION ON A COUNTY ROAD TRAVELING NORMALLY WHEN IT SUDDENLY STALLED OUT LOSING ALL POWER INCLUDING STEERING. THE INSTRUMENT PANEL STATED SOMETHING LIKE "MUST BE IN PARK TO CHANGE GEARS" ALTHOUGH NO MANUAL ATTEMPT HAD BEEN MADE TO DO ANYTHING OF THE SORT. THIS HAS HAPPENED TWICE. THE JEEP DEALER KEPT THE VEHICLE FOR TWO WEEKS AND HAS DECIDED THERE IS NOTHING WRONG WITH IT.
CAR WAS TOTALED OTHER DRIVER WAS A DUI FRONT PASSENGER LOWER AIR BAG DID NOT DEPLOY.
AIR CONDITIONER HAS NOT WORKED SINCE I PURCHASED IN 2018. WHEN THE CAR IS IN MOTION OR SITTING STILL THE CAR DOES NOT COOL PROPERLY AND EVERYONE COMPLAINS OF BEING HOT IN THE CAR. I HAVE SEEN IN THE INTERIOR OF THE CAR ON THE PASSENGERS SIDE WATER DRIPPING AND PUFFS OF SMOKE COMING FROM THE DRIVERS A/C VENT THIS HAS HAPPENED TWICE IT LOOKED LIKE A CLOUD OF CONDENSATION. THE FIRST TIME I WAS DRIVING TO FLORIDA AND THE SMOKE HIT ME IN THE FACE AND IT SCARED ME, I COULD HAVE HAD AN ACCIDENT. THE MOST IRRITATING THING IS THAT I HEAR THE A/C COMPRESSOR WHILE IT'S WORKING THE NOISE IS LOUD AND DISTRACTING. THIS ISSUE HAS BEEN GOING ON FROM AUGUST 2018 TO CURRENT DATE.
TWICE I HAVE DRIVEN MY CAR AND WHEN SLOWING DOWN THE BATTERY LIGHT COMES ON AND THE CAR SHUTS OFF. I PUT THE CAR IN PARK AND TURN THE KEY TO THE OFF POSITION AND THEN TURN BACK ON AND THE CAR RUNS AGAIN. *DT *TR
THIS HAS HAPPENED ON TWO OCCASIONS ONCE ON THE HIGHWAY IN TRAFFIC AND YESTERDAY 8/28/19. BOTH TIMES WHILE THE CAR WAS IN DRIVE SITTING IN TRAFFIC THE CAR WOULD STOP AND THE PARKING BRAKE WILL ENGAGE AND AFTER FOLLOWING THE INSTRUCTIONS ON THE DASH THE BRAKE WILL NOT CUT OFF. BOTH TIMES I HAD TO PUT MY CAR IN PARK IN THE MIDDLE OF TRAFFIC TO TURN IT COMPLETELY OFF AND RESTART IT. I BOUGHT THIS CAR LAST OCTOBER 12TH, THIS HAS BEEN A KNOWN ISSUE WITH CHRYSLER PER YOUR SITE SINCE OCTOBER 19TH OF LAST YEAR. IT STATES CHRYSLER WAS SUPPOSED TO REACH OUT TO PURCHASERS REGARDING THIS ISSUE AND NOW ALMOST A YEAR LATER I HAVE HEARD NOTHING. IT'S COMPLETELY UNACCEPTABLE AND I RISK MY LIFE EVERYDAY I STEP FOOT IN THIS CAR.
THE ENGINE WOULD COMPLETE SHUT OFF WHILE IN MOTION AND REQUIRE ME TO FULLY REMOVE THE KEY AND RESTART THE VEHICLE IN ORDER TO GET TO A SAFE LOCATION. HAPPENED MULTIPLE TIMES AND THE DEALERSHIP SERVICE CENTER CAN'T FIND THE PROBLEM WITH IT.
TAKATA RECALL THIS MORNING 8/26/19 WE WERE DRIVING UP A HILL AT A LIGHT IN RUSH HOUR TRAFFIC AND THE CAR JUST STOPPED AND COMPLETELY CUT OFF WHILE STILL IN DRIVE. WE ATTEMPTED TO TURN THE CAR BACK ON, BUT THE ONLY THING WORKING WERE THE BRAKES. REALIZING IT HAD STALLED,WE ATTEMPTED REPEATEDLY FOR ABOUT 5 MINS AND WERE ABLE TO TURN THE CAR BACK ON. THE ONLY LIGHT THAT FLASHED WAS THE BATTERY LIGHT. DEALERSHIP SAID THERE IS NO RECALL AND WANTS $80 FOR THE DIAGNOSTIC TEST. TOOK IT ELSEWHERE AND NO CODES CAME BACK. PROBLEM STILL REMAINS AN ISSUE.
VEHICLE HAS HAD TWO EPISODES OF SHUTTING DOWN WHILE DRIVING. I HAD NO BRAKES OR STEERING AND NEARLY WENT THROUGH A STOP SIGN IN TO TRAFFIC.I COULD NOT FIND THE REPAIR BILL FOR THE FIRST EPISODE. CAR HAD TO BE TOWED ONCE. THE OTHER TIME I WAS ABLE TO GET IT RESTARTED. ENGINE IDLES ROUGH, LURCHES FORWARD WHEN TAKING FOOT OFF THE BRAKE, AND OCCASIONALLY HAS LOUD ENGINE NOISE WHEN IDLING. WHEN ACCLERATING IN THIS VEHICLE IT RATTLES. VEHICLE SPEEDS UP WHEN GOING DOWN HILLS WITH CRUISE CONTROL AND THEN ENGINE HAS A HIGH REVING SOUND TO THE POINT IT SOUNDS LIKE ITS IN NEUTRAL OR IS GOING TO EXPLODE. ALSO HAD ISSUES WITH THE STOP START LIGHT COMING ON AS MALFUNCTIONING AND THE ENGINE LIGHT. *DT
WHILE DRIVING, THE VEHICLE WOULD JUMP OUT OF GEAR AND RPM'S WOULD GO UP. HAD TO TAP ON BRAKE TO GO BACK INTO GEAR. HAD THE TRANSMISSION FLASHED PER RECENT RECALL AND STILL DOES IT. 08/21/19 WHILE DRIVING THE VEHICLE 50MPH, THE ENGINE SHUT OFF, CAUSING LOSS OF STEERING AND NO BRAKES. VEHICLE RAN OFF THE ROAD AND INTO SOME TREES (CRASH). THE DEALERSHIP SAID IF IT DIDN'T SHOW A CODE THAT I HAD TO CALL JEEP AND FILE A COMPLAINT. I HAVE DONE SO AND CHRYSLER HIRED BOSCH TO DOWNLOAD THE VEHICLE CRASH DATA TO SEE WHAT HAPPENED. STILL WAITING TO HEAR BACK FROM THE DEALERSHIP.
THE VEHICLE DOES NOT SHIFT CORRECTLY. IT LAGS TERRIBLY. IT DOES NOT ACCELERATE PROPERLY. IT JERKS AND THE TRANSMISSION GRINDS. THE BRAKES MAKE STRANGE NOISES WHEN COMING TO A STOP AND IT DOESN'T STOP AS QUICKLY AS IT SHOULD. THE RADIO OVERHEATS AND THE USB PORTS STOP WORKING RANDOMLY. THE VEHICLE CUT OFF ON A MAJOR HWY AT ONE POINT. SEVERAL COMPLAINTS HAVE BEEN MADE TO THE DEALER AND IT HAS BEEN SERVICED MULTIPLE TIMES AND IT'S NOT CORRECTING THE PROBLEM. IT'S A BRAND NEW VEHICLE AND STARTED HAVING ISSUES NOT LONG AFTER IT WAS PURCHASED. THE DEALER KEEPS RE-FLASHING THE TRANSMISSION AND IT'S NOT FIXING THE PROBLEMS THIS VEHICLE HAS. CHRYSLER WON'T DO ANYTHING FOR US BECAUSE THEY SAY THERE ARE NO CODES ON THE VEHICLE. THIS VEHICLE IS NOT OPERATING PROPERLY AND IT'S NOT EVEN SAFE TO DRIVE. WE SHOULDN'T HAVE TO KEEP A VEHICLE THAT WAS PURCHASED BRAND NEW AND IT HAS HAD NOTHING BUT PROBLEMS. THE MECHANIC EVEN ADMITTED IT LAGS BUT STATED "IT'S NOT THAT BAD." THIS IS UNACCEPTABLE. NO BRAND NEW VEHICLE SHOULD LAG AT ALL OR HAVE ANY OF THESE OTHER ISSUES FOR THAT MATTER!
"TAKATA RECALL" MY 2019 JEEP CHEROKEE (LATITUDE PLUS, FWD) ALWAYS HAVING ISSUES. VEHICLE ENGINE SHUTS OFF WHEN DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE, HAVING TO DRIVE ACROSS AMTRAK TRACKS TO GET TO WORK IS JUST NOT SAFE, WHEN THIS HAPPENS THE BATTERY LIGHT TURNS ON, NOT TO MENTION THE ROTARIES SOUND OF A CRUNCH WHEN DRIVING. HOW MANY OIL CHANGES DO THIS CAR REALLY NEED IN 2 MONTHS, DRIVING 5 MILES TIMES 5 DAY TO AND FROM WORK? I ALWAYS HAVE AT LEAST 2,000 MILES LEFT BEFORE OIL CHANGE IS NEEDED.
5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.
2019 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO EXPLODING SUNROOF. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE,BUT DENIED ANY RESPONSIBLITY. *JS
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE BATTERY AND ELECTRONIC THROTTLE CONTROL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS CLOSE TO HOME AND MANAGED TO RESTART THE ENGINE AFTER A FEW MINUTES TO DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 16,467.
ON JULY 27 2019 AT 12:39 AM MY 2019 JEEP CHEROKEE CAUGHT ON FIRE WHILE PARKED AT MY CONDO COMPLEX AT 1138 VALLEY ROAD IN WAYNE NEW JERSEY. THE VEHICLE HAD BEEN PARKED SINCE 4:30 PM ON 7-26-19. THERE WAS NO INDICATION OR WARNING LIGHTS THAT MAY HAVE INDICATED A PROBLEM ON 7-26-19. MY NEIGHBOR CALLED POLICE AT 12:39 AM STATING THAT MY VEHICLE WAS FULLY ENGULFED IN FLAMES. WHEN THE FD ARRIVED THEY CONCLUDED IT WAS MOST LIKELY A MANUFACTURING DEFECT OR ELECTRICAL. MY INSURANCE COMPANY HAS SINCE LOOKED AT THE VEHICLE WITH A FIRE INSPECTOR AND ALSO CORPORATE JEEP AND HAS DETERMINED IT IS A MANUFACTURING DEFECT OF SOME SORT. JEEP CORPORATE IS NOW LAUNCHING A 30 DAY INVESTIGATION.*DT*JB *DT*JB
2019 JEEP CHEROKEE LATITUDE STALLS WHILE THE VEHICLE IS IN DRIVE. THE ENTIRE VEHICLE SHUTS DOWN, THE BATTERY LIGHT DISPLAYS, AND THE VEHICLE MUST BE STOPPED, PUT IN PARK, AND RESTARTED. THIS ISSUE WAS NOTED BY A RECALL EARLIER THIS YEAR BY JEEP, BUT SERVICE FOR THE RECALL WAS INEFFECTIVE AND ISSUE REMAINS. BOTH EXPERIENCES WERE WHILE THE CAR WAS IN MOTION (DRIVING) AT APPROXIMATELY 35 MILES PER HOUR BOTH ON LOW GRADE INCLINES. THE FIRST EXPERIENCE WAS WITH LESS THAN 1,000 MILES ON THE VEHICLE AND THE 2ND EXPERIENCE WAS AT APPROXIMATELY 35,000 MILES. ALSO, THE SPEED CONTROL OF THE VEHICLE IS INCONSISTENT WITH BOTH LURCHING AT TAKE OFF AND SLOW ACCELERATION. *DT *DT CONSUMER STATED THE JEEP WAS TAKEN INTO THE DEALERSHIP FOR THE FINAL LEG OF THE OIL CONSUMPTION TEST. UPON SPEAKING WITH THE DEALERSHIP, THEY STATED THAT, IN THE LAST WEEK, JEEP ACKNOWLEDGED AN ENGINE OIL CONSUMPTION ISSUE WITH THIS MAKE AND MODEL. WE WERE FURTHER TOLD THAT A NEW ENGINE WILL BE ORDERED FOR THE JEEP BUT BECAUSE OF THE MASS AMOUNT NEEDED, IT IS A 2-3 MONTH WAIT. IN THE WAIT TIME, WE HAVE BEEN INSTRUCTED TO CHECK AND PURCHASE OIL FOR THE JEEP EVERY 2-3 WEEKS OR AS NEEDED.*JB
HOOD VIBRATES AT HWY SPEEDS. HOOD IS MADE OUT OF ALUMINUM. DEALER SAYS IT IS DOUBLE LATCHED. ALL VEHICLES HOODS ARE DONE LIKE THAT. WHEN A SEMI PASSES YOU IT IS SO BAD YOU THINK IT IS GOING TO FLY OPEN. VEHICLE WEIGHS 150 POUNDS LESS THAN THE 2018 MODEL. NEED TO BE WEIGHTED DOWN. DEALER WILL NOT FIX
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V449000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NAPLES CHRYSLER JEEP (6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 594-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
HAD THIS CAR 1 MONTH A AFTER ALMOST BEING REAR ENDED TWICE FOUND MYSELF JUMPING OUT THE CAR BEFORE BEING HOT BY SEMI .. AND SEVERAL TIMES BY OTHER CARS ALMOST REARED ME.. THE START/STOP SYSTEM IS AT FAULT ..IS JEEP OR ITS MAKERS GOING TO TAKE RESPONSIBILITY IF I GET REARED BECAUSE CAR DIDN'T START TO KEEP UP WITH TRAFFIC.... I CAN PROVE MY POINT.... I'M SITTING IN STOP AND GO TRAFFIC ON THE INTERSTATE ALL THE CARS IN FRONT OF ME TAKES OFF SEMI COMING UP BEHIND ME ASSUMES I AM TAKING OFF AS WELL AND DOESN'T PLAN ON COMING TO A COMPLETE STOP... I'M HOLD BRAKE WITH LEFT FOOT ..TO KEEP FROM ROLLING PRESSING ON ACCELERATOR CAR DOES NOT START. FREAKING OUT BAIL OUT THE DOOR IN FRONT OF ON COMING VEHICLES ALMOST GETTING RUN OVER BY THEM AS WELL TRUCK STOPS 2 INCHES FROM MY CAR.. IS CHRYSLER GOING TO PAY FOR MY CAR AND INJURIES OVER THIS FLAW AND NOT HAVE TO RESORT TO MY INSURANCE. BECAUSE OF THEIR FORCED FLAW.. I'LL SEND A COPY OF THIS TO MY FRIENDS WHO CAN ALSO RELATE TO THIS PROBLEM THANKS FOR LISTENING ... *JS
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V449000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. BILL VOLZ WESTCHESTER CHRYSLER JEEP (2293 CROMPOND RD, CORTLANDT, NY 10567) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AFTER STARTING CAR FROM SITTING ALL NIGHT OR DURING THE DAY WHILE AT WORK, THE CAR STALLS WHILE IN MOTION WITHIN 5 MILES WHILE DE-ACCELERATING WITH THE STOP/STOP BUTTON DEACTIVATED OR ACTIVATED. BEEP OCCURS, DASHBOARD READS, "PRESS BREAK AND PUSH BUTTON TO START", DRIVE INDICATOR ON DASH IS BLINKING, D ON SHIFTER BLINKING, BATTERY INDICATOR IS DISPLAYED, RADIO STAYS ON, BLOWER ON BUT NO AIR, FOOT ON BREAK, THE START/STOP BUTTON PUSHED. PUSHING ON GAS PEDAL NO RESPONSE. COAST OVER TO SIDE OF ROAD AND OR A PARKING LOT, WAIT UNTIL FLASHING STOPS, PUT CAR IN PARK, RESTART CAR. SAME SCENARIO 4 TIMES, DEALER UNABLE TO FIND ISSUE. SAFETY ISSUE - WORRIED ABOUT GETTING REAR-ENDED. *DT CONSUMER STATED A BEEP WAS HEARD PRIOR TO THE CAR STALLING.*JB
MY 2019 JEEP CHEROKEE TRAILHAWK HAS A V6 ENGINE. AND I NOTICED THE TRANSMISSION WOULD JERK VERY HARD INTO GEAR. SOMETIMES IT DOES IT WHEN SHIFTING INTO 3RD GEAR, WHEN PASSING, AND JUST NORMAL DRIVING. IT FEELS LIKE I'VE BEEN REAR ENDED CAUSE IT JERKS SO HARD. IT DOES THIS ON REGULAR ROADS AS WELL AS HIGHWAYS.
WHEN DRIVING VECHICLE AT ABOUT 50-55MPH BATTERY LIGHT AND STOP/START TECHNOLOGY LIGHT COMES ON ON THE DASH.SHORTLY AFTER I LOSE POWER STEERING.THIS HAS HAPPENED THREE TIMES.VERY DANGEROUS SINCE YOU CAN LOSE CONTROL OF VECHICLE.I HAVE BEEN ABLE TO PULL OVER AND SHUT DOWN AND RESTART VECHICLE TO REGAIN CONTROL.SEEMS TO HAPPEN RANDOMLY.BROUGHT TO DEALOR AFTER TWO TIMES.THEY FLASHED AND UPDATED SOFTWARE,SO THEY TOLD ME.HAPPENED AGAIN AFTER ABOUT 7-10 DAYS.VERY DANGEROUS.VECHICLE UNDER WARRANTY.JEEP DOES NOT SEEM TO KNOW THE CAUSE OR THE SOLUTION.PLEASE HELP BEFORE SOMETHING HAPPENS TO SOMEBODY.VECHICLE WAS TRAVELLING STRAIGHT,IN MOTION.WHEN STOPPED AT LIGHT OR SIGN,COULD NOT TURN.POWER STEERING WAS LOST.ENGINE STILL ON,BUT NO TURNING OR STEERING FUNCTION.HAPPENED ONCE ON HIGHWAY,AND TWICE ON CITY STREETS.
"TAKATA RECALL"FOR ABOUT A WEEK AND A HALF, THE BATTERY LIGHT FLASHED ONCE OR TWICE WHILE DRIVING, AND CLOSE TO TWO WEEKS WHILE DRIVING ALL POWER WAS LOST. THE VEHICLE JUST STOPPED IN THE MIDDLE OF THE ROAD, WHILE IT WAS STILL IN MOTION. THANK GOD I WAS NOT ON THE FREEWAY. IT WAS EARLY IN THE MORNING, AND THE STREET WAS NOT CROWDED. I ACTIVATED THE EMERGENCY LIGHTS, AND WAITED A FEW MINUTES THEN RESTARTED IT. I DROVE IT FOR ABOUT FIFTEEN MILES. WHILE DOING SO THE BATTERY LIGHT KEPT FLASHING INTERMITENTLY. VEHICLE IS NOT SAFE TO DRIVE, THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. WAITING FOR THE DEALER TO FIX THE ISSUE(S).
I WAS DRIVING DOWN THE HIGHWAY AS I WAS MAKING A LEFT TURN ACROSS TRAFFIC AT INTERSECTION THE VEHICLE SHUT OFF WITHOUT WARNING THEREFORE TRAFFIC IN ALL DIRECTIONS WAS COMING AT ME DUE TO NO SIGN THAT THE VEHICLE WAS GOING TO STOP UNEXPECTDLY.
THE ENGINE SHUTS OFF WITHOUT WARNING WHEN OIL LEVEL RUNS LOW. HOWEVER, THERE IS NO INDICATOR SHOWING OI LEVEL IS LOW. CAR WAS DRIVEN JUST 3500 MILES FROM DATE OF PURCHASE AND ENGINE HAS A CONFIRMED OIL CONSUMPTION ISSUE. THIS OIL CONSUMPTION ISSUE IS A KNOWN DEFECT AND ENGINE IS DESIGNED TO SHUT OFF AUTOMATICALLY WITHOUT WARNING WHILE THE CAR IS IN MOTION!
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50-60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO ISLAND AUTO GROUP (LOCATED AT 1580 HYLAN BLVD, STATEN ISLAND, NY 10305, (718) 979-0934) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE ON THE FIRST VISIT. THE SECOND TIME THE VEHICLE WAS BROUGHT IN THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO A DEFECTIVE OIL PUMP, BUT NO REPAIRS WERE MADE. ON THE THIRD VISIT, THE OIL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. ON THE FOURTH VISIT, THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
TAKARA RECALL WHEN CAR IS BEGINNING TO ACCELERATE, THE CAR JERKS AND STALLS . SOMETIMES YOU CAN FEEL THE JERK THROUGHOUT THE ENTIRE CAR. ESPECIALLY WHEN STOPPED AT A RED LIGHT. WHEN YOU START TO ACCELERATE THE CAR YOU CAN SEE THE RPM GO FROM 1 TO 3 IMMEDIATELY. THEN A COMPLETE JERK OF THE VEHICLE. HAVE TAKEN VEHICLE TO DEALERSHIP. CHRYSLER HAS RAN CODES TO TRY TO DETERMINE THE PROBLEM. IT COMES BACK AS NOTHING IS WRONG. I HAVE READ OVER THOUSANDS OF REVIEWS ONLINE ABOUT THIS EXACT SAME ISSUE AND NO ONE KNOWS EXACTLY WHAT IS GOING ON. THIS IS A SAFETY ISSUE.
WHEN SLOWING TO A STOP, MY CAR'S ENGINE SHUT OFF AND THE CAR DISPLAYED THE BATTERY WARNING LIGHT. I WAS ABLE TO RESTART THE CAR WITHOUT ISSUE AFTER A FEW SECONDS.
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 75 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED AND TRAVELED TO THE FLOORBOARD. ADDITIONALLY, BRAKE FLUID LEAKED FROM THE REAR DRIVER'S SIDE WHEEL AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TRANSWEST CHRYSLER DODGE JEEP RAM (2720 6TH ST, LIMON, CO 80828, (719) 775-2881) WHERE IT WAS DIAGNOSED THAT THE BLEED SCREW WAS LOOSE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,000. THE VIN WAS UNKNOWN.
JEEP DOES NOT ACCELERATE PROPERLY. STILL HAS OTHER ISSUES STATED IN OTHER COMPLAINT; GRINDING, LURCHING. THIS CAR IS A FAIL. FILED A LEMON CLAIM THAT WAS IGNORED AND AM ABOUT TO RE FILE FOR ALL THE OTHER PROBLEMS OCCURRING. I CAN'T USE CRUISE CONTROL BECAUSE THE RPMS GET WAAAY TOO HIGH FOR ME TO TRUST. THE HILLS BETWEEN PAYSON AZ AND SHOW LOW AZ ARE TOO MUCH FOR THE COMPUTER TO MANAGE, I'M WORRIED THE ENGINE WILL BLOW. AIR BAGS DID NOT DEPLOY WHEN I WAS REAR ENDED. NOW I KNOW WHY. THEY ARE RECALLED. THIS IS A DEATH TRAP I AM PAYING 32K FOR, AND I AM LIVID. I WILL NEVER BUY JEEP AGAIN.
CAR TURNED OFF WHILE DRIVING DUE TO LOW OIL PRESSURE. THE VEHICLE WAS ONLY4,000 MILES INTO THE OIL CHANGE. NO WARNING THE CAR WAS TURNING OFF, AND I WAS IN THE MIDDLE OF A VERY BUSY ROAD WHEN IT TURNED OFF. THIS DESIGN IS A FLAW AND ONE THAT WILL CAUSE SERIOUS ACCIDENTS.
IGNITION NOT STARTING AT ALL WHILE PUSHING STARTER BUTTON AND PRESSING BRAKE PEDAL. JEEP HAS BEEN IN THE SHOP SEVERAL TIMES. KEY FOBS REPLACED, STARTER BUTTON REPLACED AND RECEIVER HUB REPLACED. JEEP CONTINUES TO HAVE THIS PROBLEM INTERMITTENTLY OVER THE LAST 6 MONTHS.
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE APPROXIMATELY 5 MINUTES LATER SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. NO FLAMES WERE PRESENT BUT SEVERAL PARTS UNDER THE HOOD HAD MELTED. NO FURTHER INFORMATION WAS AVAILABLE. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS THE TOWED TO THE LOCAL DEALER ATLANTIC JEEP (555 SUNRISE WHY, WEST ISLIP NY). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. *DT*JB*DT *TR
THE VEHICLE DECIDES TO REVERSE IN PARK AND IN DRIVE WHILE OPERATING THE VEHICLE ON THE ROAD. THE SHIFTING IS HARD CALIBRATION AND CHUGS. THE ENGINE HAS STALLED IN THE MIDDLE OF DRIVING AND COMPLETELY TURNED ITSELF INDEFINITELY OFF. WHILE DRIVING INTO THE PARKING SPACE THE VEHICLE HAS NUMEROUSLY AND SPONTANEOUSLY DECIDED TO REVERSE IN PARK. THE SAME HAS HAPPENED IN DRIVE. THE AUTO ENGINE SHUT OFF DOESN'T WORK PROPERLY AS THE COMPUTER GETS CONFUSED AS TO WHICH GEAR IT IS IN WHEN IT STARTS UP. THE RADIO LIKES TO TURN ITSELF ONCE IN A WHILE SO I'D SAY THATS MECHANICAL ALTHOUGH THE LEAST OF MY WORRIES. I RECENTLY EXPERIENCED PARKING IN MY FRONT YARD .. THE "D" STARTS BLINKING IN DRIVE AND THE VEHICLE STARTS INDEFINITE REVERSING...... THIS SUV ALSO HAS BAD FUEL EFFICIENCY GETTING 12 MILE PER GALLON ON FREEWAY AND ROAD. NOT SAFE.
THE VEHICLE DECIDES TO REVERSE IN PARK AND IN DRIVE WHILE OPERATING THE VEHICLE ON THE ROAD. THE SHIFTING IS HARD CALIBRATION AND CHUGS. THE ENGINE HAS STALLED IN THE MIDDLE OF DRIVING AND COMPLETELY TURNED ITSELF INDEFINITELY OFF. WHILE DRIVING INTO THE PARKING SPACE THE VEHICLE HAS NUMEROUSLY AND SPONTANEOUSLY DECIDED TO REVERSE IN PARK. THE SAME HAS HAPPENED IN DRIVE. THE AUTO ENGINE SHUT OFF DOESN'T WORK PROPERLY AS THE COMPUTER GETS CONFUSED AS TO WHICH GEAR IT IS IN WHEN IT STARTS UP. THE RADIO LIKES TO TURN ITSELF ONCE IN A WHILE SO I'D SAY THATS MECHANICAL ALTHOUGH THE LEAST OF MY WORRIES. I RECENTLY EXPERIENCED PARKING IN MY FRONT YARD .. THE "D" STARTS BLINKING IN DRIVE AND THE VEHICLE STARTS INDEFINITE REVERSING...... THIS SUV ALSO HAS BAD FUEL EFFICIENCY GETTING 12 MILE PER GALLON ON FREEWAY AND ROAD. NOT SAFE.
IN MOTION. PROBLEM WITH VEHICLE, ANY SPEED, ESPECIALLY CRUISE CONTROL ON. SPEED SET AT [EX) 25 MPH, TRAVELING DECLINE JEEP DOWNSHIFTS FROM 6TH. GEAR TO 3RD. GEAR. RPM JUMPS TO 4200 FROM 1500 RPM. ENGINE STARTS RACING AS TURBO KICKS IN. TRANSMISSION UP SHIFTS TO HIGHER GEARS. RPM STAYS HIGH, VEHICLE DOUBLES ITS SPEED. OCCURS ANY SPEED. ANY HILL. ON INTERSTATE WITH GRADES. NO MATTER WHAT ROADWAY OR SURFACE. DID THIS THE FIRST DAY WE BOUGHT IT. MY WIFE DIDN'T TELL ME IT CONTINUED. I FOUND STILL OCCURRED WHEN I TOOK FOR 3000 MILE SERVICE. SHE SAID SHE JUST AVOIDED CRUISE CONTROL. IT WILL DO THIS ON A GRADE ALSO IF CRUISE IS OFF. LONGER GRADES. AT THE 3000 MILE SERVICE I INFORMED DEALER DUTCH MILLER AND CALLED FCA JEEP I REGISTERED A CASE #.THAT DAY IN JUNE. DEALERSHIP DIDN'T FOLLOW THROUGH WITH JEEP, OR VISA VERSA. JEEP COULDN'T REACH US FOR PHONES WERE OUT FOR 3 WEEKS DUE TO STORMS. JEEP SUSPENDED. I CALLED JEEP CSM LAST WEEK. THEY WANTED ANOTHER TECH REVIEW. THE JUNE SERVICE REVIEW INCLUDED TAKING A BRAND NEW IDENTICAL JEEP LIMITED 2.0 TURBO AND SIMULATE. IT WAS WORSE THAN OURS. IT ACTUALLY RED LINED RPM ON GRADE OF RT 119 AT OAKWOOD INTERSTATE 64 ACCESS DEALERSHIP AGREED A PROBLEM. NO KNOWN REPAIR. COMPUTER SOFTWARE OR ENGINEERING UPDATE REQUIRED BY JEEP. DEALER DID NOT REPORT TO JEEP CSM ON FIRST SERVICE CALL. DUE TO LENGTH OF TIME, WE NEEDED TO REPEAT. TOOK IN AGAIN 07/18/2019. SERVICE WRITER JUST TYPED PART OBSERVATION OF FIRST VISIT. I CONTACTED JEEP TO BE SURE THEY WERE A
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO WORLD JEEP (681 STREWSBURY AVE, STREWSBURY, NJ) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE BATTERY ELECTRICAL CABLE. THE CABLE WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS FAULTY. THE ALTERNATOR WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE HOOD SHIMMIED AND SHUDDERED. THE CONTACT WAS CONCERNED THAT THE HOOD LATCH WOULD DETACH AND IMPACT THE DRIVER WHILE THE VEHICLE WAS IN OPERATION. WATERTOWN FORD CHRYSLER (1600 9TH AVE SE, WATERTOWN, SD 57201, (605) 886-5844) SERVICED THE HOOD BY ADJUSTING VARIOUS KNOBS, WHICH THE CONTACT FELT WAS AN INTERIM REMEDY RATHER THAN A PERMANENT SOLUTION. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO GET A SECOND OPINION. BILLION CHRYSLER, JEEP, LINCOLN, MERCURY, MAZDA (3401 WEST 41ST, SIOUX FALLS, SD 57106, 605-361-1919) INSPECTED THE VEHICLE, BUT DID NOT PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
2019 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO ILLUMINATED AUTO STOP START LIGHT. *LD THE CONSUMER STATED THE DEALER ADVISED NOT TO RUN THE A/C ON HIGH DUE TO THE BATTERY NOT HAVING ENOUGH VOLTAGE. *JS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2019 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →