I HAVE 43,000 ON MY 2016..WAS DRIVING HOME ON THE FREEWAY AND MY SERVICE TRANSMISSION WARNING CAME ON AND NOW SERVICE ENGINE LIGHT IS ON....SOUNDS LIKE A COMMON PROBLEM
2016 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
SERVICE SHIFTER LIGHT CAME ON AT AROUND 29K MILES OR SO. HAD IT SERVICED AT A JEEP DEALER WITH MY MAXCARE WARRANTY AND I'M NOW AT 33K MILES AND THE SERVICE SHIFTER CAME BACK ON. I'VE READ ON FORUMS THAT MANY PEOPLE HAVE HAD THIS ISSUE. I'M PAYING A LOT OF MONEY FOR THIS CAR AND IT'S RIDICULOUS TO HAVE TO DEAL WITH THIS ISSUE AFTER GETTING IT FIXED. THE FIRST TIME THE LIGHT CAME ON IT WASN'T READING THAT IT WAS IN PARK. NOW IT COMES ON WHENEVER I'M DRIVING. I'VE READ THAT THIS ISSUE HAS CAUSED SOME PEOPLE TO HAVE TO REPLACE A TRANSMISSION.
WAS TURNING LEFT AND VEHICLE SHUT OFF MIDTURN WAS NEARLY REAR ENDED TOOK JEEP IN SHOP DIDN'T FIX WAS STILL UNDER WARRANTY ALSO WAS DRIVING WHEN ALL JEEP INSTRUMENT WARNING LIGHTS CAME ON AND LOST ALL POWER COASTED TO A STOP RESTARTED, SHIFTING BECAME SLUGGISH MOTOR STARTED KNOCKING TOOK TO SHOP TO GET FIX SPEND OVER 2000 BUCKS TO GET FIX NOW THEY WANT 7000 BUCKS FOR ENGINE
WHEN TURNING, LEFT OR RIGHT MY 2016 JEEP CHEROKEE STALLED. IT EMITTED A DING SOUND AND FLASHED THE MESSAGE 'SHIFT GEAR TO PARK FIRST'. THE BATTERY LIGHT AND CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE SHUT ITSELF OFF. I LOST POWER STEERING AND ACCELERATION. IT HAS HAPPENED 7 TIMES SINCE DECEMBER 2019, SOMETIMES MULTIPLE TIMES A DAY. I SUSPECT THE OIL LEVEL BEING LOW IS THE CAUSE. BUT I HAVE NO INDICATION THAT THE OIL LEVEL GETS LOW.
SERVICE SHIFTER LIGHT APPEARS ON MY DASHBOARD INTERMITTENTLY. THIS USUALLY OCCURS WHEN I'M EITHER PARKING MY VEHICLE OR WHEN IT IS IN PARK. IF I SHUT THE VEHICLE OFF AND RESTART IT GOES OUT FOR THE TIME BEING. I DON'T KNOW IF THE FREQUENCY WILL INCREASE ON HOW MUCH THIS LIGHT WILL CONTINUE TO COME ON.
CONSOLE SUDDENLY DISPLAYED 'SERVICE SHIFTER' MESSAGE WHILE DRIVING 60 MPH ON HIGHWAY. IT WAS DRY OUT. ALSO ALL SHIFTER LIGHTS PRND LIGHTS ON SOLID. I'M AT APPROX 70,000 K. AFRAID TO STOP IN RIGHT ON EMPTY HIGHWAY LATE AT NIGHT, I DTOVE TO NEAREST SERVICE BEFORE SHUTTING OFF ENGINE. RESTARTING CLEARED ERROR. AS I WAS ON A LONG ROAD TRIP, CONTINUED ON. THIS ERROR OCCURRED FOR SECOND TIME, APPROX 2000K LATER. RESTARTING AGAIN CLEARED. I HAVE NOT DRIVEN SINCE. SAW ONLINE HUNDREDS WITH SAME ISSUE AND NO CLEAR FIX OR RECALL. JEEP NEED TO ADDRESS THIS ASAP.
I WAS DRIVING MY 2016 JEEP CHEROKEE AND THE SERVICE TRANSMISSION CAME UPON MY DASH MESSAGE CENTER AND THE ENGINE LIGHT CAME ON. MY TRUCK STARTED DRIVING BADLY, BUT I WAS ABLE TO MAKE HOME. NOW, THE ENGINE LIKE KEEP RANDOMLY COMING ON AND MY TRUCK KEEP SHUTTING OFF WHENEVER IT PLEASE!!!!!!
2016 JEEP CHEROKEE ON THE HIGHWAY RANDOMLY LOSE POWER AND WOULD NEED TO PULL OVER RESTART FOR THE TRANSMISSION TO REENGAGE. THIS SEEMS TO BE RECALL, HAD THE WORK DONE IN MICHIGAN WHILE ON VACATION DUE TO THE DANGERS OF DRIVING IT BACK HOME TO TN. DEALER DID NOT MENTION IT COULD BE A RECALL AND HAD ME PAY FULL AMOUNT.
WHILE DRIVING, MY JEEP WILL COME UP WITH A 'SERVICE SHIFTER' WARNING AND ALL THE LIGHTS ON THE SHIFTER WILL COME ON. THIS HAPPENS AT LEAST ONCE A WEEK.
I BOUGHT MY CAR BRAND NEW IN 2016. AT 33,000 MILES THE ENGINE FAILED RESULTING IN THE CAR SHAKING WHEN ACCELERATING IN MOTION AND THE ENGINE LIGHT CAME ON. I BROUGHT IT IN AND WAS TOLD THE SPARK PLUGS FAILED AND THEY WERE REPLACED. AT 58,000 MILES THE SAME THING HAPPENED AGAIN. I WAS TOLD IT WAS THE SPARK PLUGS AND THESE WERE REPLACED AGAIN. AT 74,100 IT HAPPENED A THIRD TIME. I BROUGHT IT TO A DIFFERENT DEALERSHIP. AT THIS TIME, THE CAR WAS ALMOST 10,000 OUT OF WARRANTY. THE DEALERSHIP INFORMED ME THAT THERE WAS OIL LEAKING OUT OF MY ENGINE ONTO MY SPARK PLUGS CAUSING THE SPARK PLUGS TO MUD UP AND FAIL AND THAT I WOULD NEED A NEW ENGINE. AFTER SOME ARGUING BACK AND FORTH, FCA, USA AGREED TO SUPPLY A NEW ENGINE IF I PAID FOR THE LABOR, WHICH I DID.
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ROUGH IDLING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHRYSLER DODGE JEEP RAM (830 PLAIN ST, MARSHFIELD, MA 02050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT CYLINDER NUMBER 3 FAILED AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT LOW COMPRESSION ON CYLINDER NUMBER 3 SHOWED INTERNAL FAILURE WITH DTC NUMBER: P0303 (CYLINDER #3 MISFIRE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
WHILE DRIVING THE VEHICLE, THE CHECK ENGINE LIGHT AND SERVICE TRANSMISSION CAME ON. IT STARTING ACTING AS THOUGH IT WAS STUCK IN A HIGHER GEAR. GOING FROM A COMPLETE STOP AND ACCELERATING, THERE WAS NO POWER. AFTER GETTING THE CODE READ, IT WAS DISPLAYING P0887 "TCM POWER RELAY CONTROL CIRCUIT HIGH." I'VE RESEARCHED THE ISSUE AND NOTICED THAT IT HAS HAPPEN ON A LOT OF THE CHRYSLER VEHICLES FROM 2014 TO 2018.
I WAS DRIVING FOR ABOUT 20 MILES. STOPPED AT A STORE FOR 5 MINUTES, TURNED THE CAR OFF . GOT BACK IN THE CAR AND THE SERVICE AIRBAG SYSTEM LIGHT CAME ON. THEN IT WENT OFF AND ON FOR THE 20 MILE RIDE HOME. THEN IT STAYED ON ALL THE TIME. CALLED THE CAR DEALER AND TOLD THEM ABOUT MY PROBLEM. SAID THAT IT WAS PROBLEM DEFECTIVE. MADE AN APPOINTMENT FOR THE JEEP. WAS TOLD THAT THE INTERMEDIATE SEAT CONNECTOR UNDER THE SEAT WAS BAD. THAT THE PINS RE MAKING A POOR CONNECTION. HAD TO BUY A NEW HARNESS.
"SERVICE SHIFTER" WARNING MESSAGE APPEARS AND ALL POSITIONS ON THE SHIFTER CONSOLE ARE LIGHTED (P, D, R, ETC.). ALMOST ALWAYS HAPPENS AT HIGHWAY SPEED. MOST OF THE TIME, BUT NOT ALWAYS, STOPPING VEHICLE AND TURNING OFF AND THEN ON AGAIN CLEARS THE MESSAGE. OCCASSIONALLY REQUIRES MULTIPLE POWER OFF/ON CYCLES TO RESTART WITHOUT THE "SERVICE SHIFTER" MESSAGE.
4 DIFFERENT TIMES AND MONTHS APART WHEN DRIVING ON THE FREEWAY, VEHICLE LOSES POWER AND THE TRANSMISSION LIGHT GOES ON. MAX SPEED AT THIS POINT IS ABOUT 20 MILES PER HOUR. EACH TIME I HAVE LIMPED THE CAR OFF THE FREEWAY AND SHUTDOWN. I WAITING A FEW MINUTES THE CAR STARTS BACK UP AND DRIVES OK BUT THE CHECK ENGINE LIGHT IS STILL ON. WHEN I GET HOME OR WORK AND THE CAR IS PARKED FOR AN HOUR OR SO THE CHECK ENGINE LIGHT CLEARS AND BECAUSE OF THIS DEALERSHIP CAN NOT CODE IT. NOT SURE IF IT IS A TRANSMISSION ISSUE OR COMPUTER ISSUE. SEEMS VERY RANDOM BUT ONLY OCCURS WHEN TRAVELING AT HIGHWAY SPEED. WITH NO PROOF AND IT BEING RANDOM DID NOT KNOW WHAT TO DO. SAW A NEWS REPORT FOR A RECALL BUT NOT MY VIN, BUT THE DESCRIPTION OF THE PROBLEM WAS VERY MUCH THE SAME. JEEP SHOULD EXPAND THE RECALL BEFORE SOMEONE GETS INJURED DURING ONE OF THESE INCIDENTS.
45695 MILES "SERVICE SHIFTER" SHOWED UP ON THE DASHBOARD.I WAS ON THE HIGHWAY AND ALL THE SHIFT LIGHTS WERE ON.
WITHOUT WARNING MY 2016 JEEP CHEROKEE WILL STALL IN THE MIDDLE OF THE ROAD. I HAVE CHECKED THE OIL AFTER THIS OCCURRED AND THERE WAS VERY LITTLE OIL LEFT. NO INDICATOR LIGHTS CAME ON AND THIS HAS NOW HAPPENED WHILE DRIVING AT ABOUT 35-45 MPH AND WHILE MAKING LEFT TURNS. THE OIL IS CONSISTENTLY CHANGED AT 5000 MILES AND THIS OCCURS AFTER ABOUT 2000 MILES
I WAS DRIVING HOME AND HAD TO COME TO A FULL STOP DUE TO A TRAFFIC LIGHT, THE ENGINE JUST SHUTS DOWN, AND THERE'S A MESSAGE TO SHIFT THE CAR TO DESIRED GEAR. THE CAR WAS ON DRIVE BUT DID NOT RESPOND. I SHIFTED GEARS FROM DRIVE TO PARK AND GOT NO RESPONSE FROM CAR. IT ALSO SEEMED TO INDICATE THE EMERGENCY BRAKE WAS ENGAGED, BUT IT WAS NOT. HAD TO TURN OFF CAR COMPLETELY (ON A THREE LANE STREET), AND TURN IT BACK ON AGAIN. I GOT THIS CAR 4 MONTHS AGO, BOUGHT IT USED WITH 36,000 MILES ON IT AND HAD NOT HAD ANY PROBLEMS. NOW I SEE THIS IS A RECURRENT PROBLEM ON MANY CHEROKEES, AND I'M SO DISAPPOINTED THAT FCA HAS NOT LOOKED INTO FIXING THIS ISSUE. I WILL HAVE TO TAKE TO A DEALER.
A PIN FELL OUT OF THE SHIFTER WHILE DRIVING ON THE HIGHWAY CAUSING IT TO MALFUNCTION
THE CHECK ENGINE LIGHT COMES ON WITH THE MESSAGE SERVICE TRANSMISSION. TOOK IT TO THE DEALER AND THEY CLEARED THE CODE THEN TEST DROVE IT BUT WAS UNABLE TO RECREATE THE CODE. THE CODE AND CHECK ENGINE LIGHT HAS COME AND GONE SEVERAL TIMES SINCE THIS INCIDENT. EVERY TIME THIS HAPPENS WE ARE DRIVING THE VEHICLE ON THE HIGHWAY AND ARE IN 7TH OR 8TH GEAR.
SERVICE SHIFTER WARNING LIGHT. COMES ON PERIODICALLY. TURNING OFF THE CAR AND RESTARTING IT DOES NOT CHANGE IT AT ALL. STARTED SHORTLY AFTER PURCHASING CAR AND HAS CONTINUED TO HAPPEN EVERY COUPLE OF MONTHS. I'VE REPLACED THE THERMOSTAT AND DONE REGULAR MAINTENANCE, NONE OF WHICH HAVE HELPED THE SITUATION. I HAVE NOT HAD THE SHIFTER SERVICE YET BECAUSE THE LIGHT EVENTUALLY GOES AWAY. HOWEVER I'M VERY WORRIED.
MY CAR STARTED UP FINE THEN I WAS LEAVING A PARKING LOT AND MY CAR LITERALLY STOPPED AND DIED . I TURNED THE KEY AND MY CAR WOULDN'T START UP . I WAITED AGAIN AND IT STILL WOULDN'T START. I THOUGHT IT WAS MY BATTERY SO I HAD SOMEONE USE JUMPER CABLES I WAITED A LITTLE BIT LONGER AND MY CAR STARTED UP . THEN THE NEXT DAY I DROVE IT TO THE DEALER SHIP THEN MY HUSBAND WAS TOLD WHEN THE OIL GETS TO LOW THE CAR AUTOMATICALLY DIES THERE ARE NO WARNING SIGNS , THERE'S NOTHING YOU CAN DO TO FIX THIS PROBLEM AND THAT IT'S VERY COMMON IN MY TYPE OF JEEP. SO I'VE BEEN CHECKING MY OIL AND EVERY 2 DAYS I HAVE TO PUT OIL IN MY CAR BECAUSE I'M SCARED THAT MY CAR WILL STOP ON A MAJOR HIGH WAY .BECAUSE THERE WAS NO WAY TO FIX THIS AND I DON'T KNOW WHERE THE OIL IS GOING IN MY CAR .
SINGLE CLICK HEARD FROM BRAKE AREA AT THE END OF BRAKING. DOESN'T HAPPEN IF YOU TURN OF STABILITY CONTROL OR PUT INTO SNOW OR SPORT MODE. DEALERSHIP CANT FIND REASON FOR LOUD CLICK. ROTORS AND PADS REPLACED, HAPPENS ABOUT 50% OF TIMES BRAKING.
"SERVICE SHIFTER" WARNING COMES UP ON THE DASH PERIODICALLY. BEEN HAPPENING OVER THE LAST YEAR. SOMETIME IT'S A FEW DAYS OR MONTHS BEFORE IT COMES BACK ON. CONTACTED LOCAL JEEP DEALERSHIP WHO SAID NOT TO BRING IT IN UNTIL THE WARNING IS CONSISTENT. ALSO, DEALERSHIP SAID THEY CAN'T CHECK THE WARNING UNLESS IT'S ACTIVE. THE WARNING GOES AWAY IF THE VEHICLE IS TURNED OFF AND BACK ON. WARNING HAS COME ON WHILE BOTH IN MOTION AND STATIONARY. SEARCHED NUMEROUS WEBSITES AND IT APPEARS ALOT OF PEOPLE ARE HAVING THIS ISSUE. WHY ISN'T THERE A RECALL ON THIS? SEEMS LIKE NO ONE REALLY KNOWS HOW TO FIX IT.
SERVICE SHIFTER LIGHT COMES ON AND MY SHIFTER WHERE THE R AND D ARE LIGHT UP RED. IT HAPPENS WHEN EVER I TURN THE CAR ON IT RANDOMLY HAPPENS THEN IF I SHUT MY CAR OF IT GOES AWAY AND COMES BACK
I TURNED ON MY VEHICLE GETTING READY FOR WORK WHEN A MESSAGE READING 'SERVICE SHIFTER' APPEARED WHILE THE LIGHTS ON THE SHIFTING SETTINGS LIT UP. I LOOKED UP THE PROBLEM ONLINE AND FOUND THAT IT'S BEEN A COMMON THING HAPPENING TO OTHER JEEP CHEROKEE OWNERS. I WAS IN MY DRIVEWAY, STATIONARY WHEN THIS HAPPENED AND NOW I CAN'T GO TO WORK UNTIL IT IS FIXED BECAUSE I'M CONCERNED THAT IF I DRIVE AROUND TOO MUCH A MORE SERIOUS ISSUE MAY OCCUR.
JEEP WILL BE IN DRIVE. I WILL BE DRIVING. IT WILL STOP AND GIVE WARNING THAT VEHICLE NEEDS TO BE PUT IN PARK BEFORE IT CAN BE PUT IN DRIVE. BUT SHIFTER HAS BEEN IN DRIVE FOR A WHILE AND I HAD BEEN DRIVING. IT WILL LOSE POWER FOR NOW REASON. LIKE IT IS DOWNSHIFTING BUT MY FOOT IS ONE THE GAS PEDDLE. HAS HAPPENED NUMEROUS TIMES BOTH ISSUES.
I WAS DRIVING HOME IN A RESIDENTIAL NEIGHBORHOOD. MY POWER STEERING UNEXPECTEDLY CUT OUT AND THE CHECK ENGINE, POWER STEERING AND TRACTION CONTROL LIGHT CAME ON SIMULTANEOUSLY. BECAUSE I COULD NOT CONTROL THE CAR WITH THE UNEXPECTED LOSS OF POWER STEERING I DROVE OFF THE ROAD UNTIL I COULD BRAKE. THE VEHICLE WAS IN MOTION AS THIS OCCURRED AND GOING FORWARD AT A LOW RATE OF SPEED. THE ERROR APPEARS TO BE AROUND THE ELECTRONIC STEERING ASSIST SYSTEM. BROUGHT TO GARAGE NEXT MORNING VIA TOW TRUCK. CAR WAS BEHAVING NORMALLY. ALL WARNING LIGHTS OFF AND STEERING FUNCTIONAL. SHOP CHECKED GROUNDS, POWER AND A WIRING HARNESS AND COULD NOT FIND THE CAUSE FOR THE STEERING TO CUT OUT LIKE IT DID AS THEY COULD NOT REPLICATE THE ISSUE. THERE WERE MULTIPLE ERROR CODES IN THE SYSTEM REGARDING LOSS OF COMMUNICATION WITH THE ELECTRONIC STEERING ASSIST MODULE. DUE TO THE RANDOM NATURE OF THIS INCIDENT AND THE INCONCLUSIVE DIAGNOSTICS I AM VERY CONCERNED THAT THIS CAN AND WILL HAPPEN AGAIN AND COULD CAUSE A MUCH MORE SEVERE ACCIDENT IF I'M GOING HIGHWAY SPEEDS WHEN THE STEERING CUTS OUT OR DRIVING IN WINTER WEATHER.
FIRST THIS JEEP USES OIL FAST. I HAVE TO PUT OIL IN THE CAR WAY BEFORE IT'S DUE TO BE CH AGED. THE CAR WILL STALL AND STOP AND HAVE NO POWER. IT HAS SHUT OFF ON ME IN THE MIDDLE OF A BUSY HWY AND WOULD NOT GO. I HAD TO CUT IT OFF AND BACK ON IT WOULD GO ABOUT 500 FEEL AND DO IT AGAIN. NOW THIS JEEP HAS LEFT ME STRANDED A FEW TIMES. IT JUST WOULD NOT CRANK. REPLACED BATTERY IN KEY FOB AND STILL NOTHING. THE CAR WILL RANDOMLY SHUT DOWN AND FLASH CODES. IT TOLD ME TO SERVICE TRANSMISSION ABOUT 54000 MILES AND WOULDN'T GO. BROUGHT IT TO A DEALERSHIP AND THEY UPDATED IT BUT THOSE PROBLEMS ONLY FIXED IT FOR A FEW MONTHS. *TR
WHILE DRIVING, SERVICE SHIFTER LIGHT CAME ON DASH DISPLAY AND ALL GEAR LIGHTS LIT UP RED. *TR
SERVICE SHIFTER LIGHT COMES ON FOR THE PAST YEAR. HAD IN 6 MONTHS AGO AND THEY TOLD ME IT JUST NEEDED A "SOFTWARE UPDATE". NOW 6 MONTHS LATER THEY SAY IT NEED A NEW SHIFTER AN WIRE HARNESS FOR $500. THIS SHOULD HAVE BEEN DONE ORIGINALLY SINCE IT'S THE SAME ISSUE AND NOW NOT UNDER WARRANTY. INTERNET HAS MANY COMPLAINTS FROM THIS KNOWN ISSUE. *TR
TRANSMISSION IS SQUEALING AS I DRIVE DOWN THE ROAD. MANY TIMES WHEN I PUT IT IN DRIVE IT DOESN'T WANT TO GO. I HAVE ALSO EXPERIENCED THIS AT TRAFFIC LIGHT STOPS. THE VEHICLE WILL BE IN DRIVE AND WHEN I PRESS ON THE GAS TO GO IT JERKS. THIS IS A SAFETY HAZZARD BECAUSE I DON'T KNOW IF THERE IS GOING TO BE A TIME WHERE IS WILL NOT RESPOND AND STRANDS ME. *TR
MY 2016 JEEP CHEROKEE LATITUDE 4 X 4 OVERHEATED BURSTING 2 COOLING HEATER HOSES, DRAINED OUT ALL THE ANTIFREEZE COOLANT. MECHANIC HOPES THAT HEAD GASKET WILL BE THE ONLY DAMAGE OTHERWISE CAN RUIN THE ENGINE AND THAT WILL CAUSE A ENGINE REPLACEMENT WHICH WILL BE A VERY HIGH COST. *TR
CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY, COULDN'T DO ANYTHING, NOT EVEN PUT IT INTO PARK. WAS GOING 70MPH. *TR
OVER THE COURSE OF A YEAR, MY BATTERY HAS DIED (OCT), MY HARSH COLD START NEEDED REPLACEMENT (NOV), MY RADIO COMPLETELY DIED AND COULD NOT BE UPDATED (DEC) AND RECENTLY WITHIN THE PAST TWO MONTHS AND BY FAR THE MOST CONCERNING IS THAT MY JEEP WILL COMPLETELY SHUT OFF WHILE SITTING AT A RED LIGHT OR STOPPING FOR ONLY A MINUTE. THIS IS NOT SUE RO LOW OIL OR ANYTHING OF MY OWN DOING. IT WILL TELL ME TO SHIFT INTO PARK AND THEN INTO GEAR. YESTERDAY WAS THE MOST CONCERNING AS IT COMPLETELY SHUT DOWN WHILE I WAS IN MOTION AND NOTHING WORKING, STEERING, LIGHTS NOTHING AT ALL ON THE VEHICLE FUNCTIONED. I WAS ABLE TO PUT IT IN PARK BUT MY KEYS WOULDN'T EVEN BE RELEASED FROM THE IGNITION. I HAD IT TOWED TO A DEALER WHO THEN STATED THEY CAN'T FIND A CODE FOR A DIAGNOSTIC, THE OIL IS PERFECTLY FINE AND THAT THEY CAN'T DO ANYTHING BC IT COULD BE ANYTHING. I HAVE NO DOUBT THIS IS ELECTRICAL IN SOME WAY AND A MANUFACTURER DEFECT OF SOME KIND AS I HAVE FOUND 100S OF OTHER COMPLAINTS OF THE SAME CAR AND SAME ENGINE TYPE. IT IS DANGEROUS THAT THE MANUFACTURER IS NOT PUTTING A RECALL ON WHATEVER IS GOING ON OR AT LEAST TRYING TO FIX THE PROBLEM. IT SEEMS ALL JEEPS ARE KNOWN FOR THEIR ELECTRICAL PROBLEMS. I DO NOT HAVE THE ABILITY TO TRADE THIS CAR IN OR GET ANOTHER ONE WITH MY FINANCIAL SITUATION AND MY ENTIRE BUSINESS IS RUN OFF OF ME DRIVING. I COULD'VE BEEN KILLED AS IT DIED IN THE MIDDLE OF THE ROAD IN A BLIND CURVE WHERE PEOPLE FLY THROUGH AT OVER 55 MPH. I HAD TO HAVE AN OFFICER COME AND
DRIVING ON A BUSY FOUR LANE WITH HEAVY TRUCK TRAFFIC THE ENGINE LIGHT GOES ON AND THE DISPLAY STATES SERVICE TRANSMISSION. YOU CAN PUSH THE ACCELERATOR CLEAR TO THE FLOOR AND THE CAR CREEPS NOT MORE THAN 25 TO 30 MILES AN HOUR IF IT IS LEVEL, IT JUST DROPS OFF! YOU CAN'T PULL A HILL. IT IS LIKE GETTING RUN OVER. CARS AND TRUCKS ARE ALL OVER YOU! ACCIDENT WAITING TO HAPPEN. WE PULLED OFF THE ROAD AND TURN THE VEHICLE OFF THEN START IT AGAIN. IT OPERATES AGAIN, BUT THE ENGINE LIGHT STAYS ON. WE WERE TOLD BY THE OWNER OF A TRANSMISSION SHOP THAT IT SEEMS LIKE A SOFTWARE PROGRAMMING ISSUE. WE CALLED JEEP AND WERE TOLD TO SUBMIT OUR VIN TO SEE IF THERE IS RECALL. THERE ISN'T A CURRENT RECALL FOR OUR VIN. THIS IS A SERIOUS SAFETY ISSUE!! WE LOOKED ON LINE AND FOUND AN ARTICLE ON A SITE CALLED CARSCOOPS.COM THAT THERE IS A RECALL FOR WHAT APPEARS TO BE THE IDENTICAL PROBLEM THAT WE EXPERIENCED. FOR 2014-17 CHEROKEES LIKE OURS. PLEASE HELP. WE DON'T HAVE THE FINANCES FOR A LARGE TRANSMISSION REPAIR. THE VEHICLE IS OUT OF WARRANTY AND DANGEROUS, IT IS A 2016 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. THIS HAS BEEN ONGOING WHERE THE LIGHTS GO OFF AND COME BACK ON ABRUPTLY. I HAVE PULLED OVER TURN THE VEHICLE OFF AND WAIT A FEW MINUTES AND THE SERVICE SHIFTER NOTIFICATION IS CLEARED, AND DOES NOT COME BACK ON FOR A EXTENDED TIME OF 3-4 DAYS THEN COMES BACK ON. *TR
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED. THE INSTRUMENT PANEL DISPLAYED A MESSAGE TO PLACE GEAR SHIFTER IN PROPER GEAR. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO NORTHWEST CHRYSLER JEEP DODGE RAM (19616 NORTHWEST FWY, HOUSTON, TX 77065) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE PICKED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 23,000. *LN*JB
'SERVICE SHIFTER' IS DISPLAYED, MEANING I CANNOT USE ANY OF THE IN VEHICLE CONTROLS OR USE THE MANUAL TRANSMISSION FEATURE OR SEE WHAT GEAR I AM IN. IT'S AN AUTOMATIC BUT HAS THE MANUAL OPTION. I'VE SEEN HUNDREDS OF OTHER PEOPLE EFFECTED BY THIS, NEEDS TO BE A RECALL ASAP OR GROUNDS FOR A CLASS ACTION IF NO ACTION IS TAKEN. *TR
THIS JEEP HAS BEEN NOTHING BUT PROBLEMS. WHEN WE WERE IN AN ACCIDENT I DIDN'T THINK THAT IT COULD BE DUE TO THE LACK OF ACCELERATION AND POOR TRANSMISSION OPERATION. AS THE LAST 2 YEARS HAVE GONE SINCE THE ACCIDENT, IT IS OBVIOUS THAT THE ACCIDENT WAS A CLEAR RESULT TO THE POWERTRAIN FAILING. WHEN PRESSING ON THE ACCELERATOR THE VEHICLE WILL HESITATE OR COUGH BEFORE IT MOVES. ONCE IT DOES THE RPMS SHOOT TO HIGH. WHEN DRIVING IN TRAFFIC THE CAR SHAKES AS IT STAYS IN GEAR TO LONG, OR DOESN'T SHIFT TO THE PROPER GEAR AT THE PROPER TIME MAKING THE RIDE VERY WHIP LASH LIKE. ASIDE FROM THAT THE VEHICLE BURNS OIL SO FAST I CHANGE THE OIL EVERY 2000 MILES. THE VEHICLE CURRENTLY HAS 39K MILES AND I CAN NOT WAIT TO GET RID OF THIS CAR. IT IS UNSAFE AND A TRUE EXAMPLE WHY I NEVER LIKED JEEP/CHRYSLER IN THE FIRST PLACE. I'LL NEVER BUY ANOTHER MOPAR BRAND AGAIN. *TR
WHILE DRIVING MY CHECK ENGINE LIGHT CAME ON AND I GOT A "SERVICE TRANSMISSION" MESSAGE. I WENT AND HAD IT DIAGNOSED AT AUTOZONE. IT CAME BACK WITH ERROR CODE P0887- TCM POWER RELAY CONTROL CIRCUIT HIGH. THE LIGHT COMES ON AND GOES OFF BUT I AM NOTICING A DECREASE IN THE ACCELERATION POWER AND AT TIMES THE VEHICLE ACTS AS IF IT IS IN NEUTRAL, I HAD TO PUT THE VEHICLE IN PARK AND THEN DRIVE AND IT SLOWLY STARTED DRIVING. *TR
I JUST BOUGHT THE CAR A FEW MONTHS AGO, THE ENGINE KEPT STALLING WILL DRIVING. THE OIL WAS BONE DRY! *TR
EVERYTHING IS FINE EXCEPT WHEN MY CAR WILL NOT GO INTO REVERSE THEN IT SAY SHIFT TO P TRANSMISSION PROBLEMS. PLEASE NOTE I JUST BOUGHT THIS CAR USED.
WHILE DRIVING AN ALERT ON THE DASH SAID TO SERVICE SHIFTER AND ALL THE LIGHTS BY THE SHIFTER ITSELF ILLUMINATED. I IMMEDIATELY PULLED OVER AND RESTARTED THE CAR AND THE WARNING WENT AWAY. *TR
WHILE DRIVING MY VEHICLE TUES.5/26/2020,WE WERE APPROACHING A STOPLIGHT,WHEN I ACCELERATED TRANSMISSION ACT LIKE IT WAS IN NEUTRAL,SO I LOOKED AND IT WASN'T IT SLOWLY ACCELERATED AND AS WE CONTINUED THE DASH WENT DARK,WHEN IT CAME BACK,THE ENGINE LIGHT WAS ON AND HAD ERROR CODE STATING AIRBAG NEEDED UPDATE.I GOT HOME AND TRIED CHECKING TRANSMISSION AND NOTICED,A COMPUTER INSTEAD OF STICK SO I RESEARCH PROBLEM AND FOUND RECALLS ON YEAR AND TYPE VEHICLE.WHEN I CALLED TO CHECK AND DESCRIBE MY SYMPTOMS I WAS TOLD MY VEHICLE WASNT ON RECALL.I WAS WONDERING HOW EXACT YEAR,MAKE,AND MODEL OF VEHICLE ON RECALL,BUT EVEN THOUGH MINE IS EXPERIENCING THE EXACT SYMPTOMS AS DESCRIBED IN RECALL!! *TR
WHEN MAKING A LEFT TURN FROM A STOP POSITION HEARING A HUMMING NOISE COMING FROM THE RIGHT REAR OF THE VEHICLE AND AS SOON AS I TURN BACK TO THE RIGHT TO STRAIGHTEN UP IT GOES AWAY,,VEHICLE ONLY HAS 19K. *TR
MY DASH IS DISPLAYING 'SERVICE SHIFTER' AND MY LIGHTS BY MY SHIFTER ARE ALL LIT UP BESIDE THE REVERSE. IT BEGAN DOING IT ONLY IN REVERSE BUT NOW, 9 MONTHS LATER, IS DOING IT AT ANY GIVEN POINT. I DID A SCAN ON IT AND IT SAYS HAS TO DO WITH THE 'TRANSMISSION CONTROL MODULE' AND 'ELECTRONIC CONTROL MODULE'. *TR
VEHICLE SHIF TO PARK WHILE DRIVING. ALL ELECTRICAL INDICATOR ON. VEHICLE CURRENTLY AT HUDSON VALLEY DODGE JEEP IN NEWBURGH NY. THIS VEHICLE HAS BEEN THERE MORE THAN 2 MONTH WITH ALL SPECIALIST AND THEY CANT RESOLVE THE ISSUE ITS NOT SAFE. CONTACT HQ FOR CHRYSLER JOHN THE CASE WORKER 8002479753 EXT305012. PLEASE RESEARCH BEFORE SOMEONE GET KILL, THEY ARE CASE BEING REPORTED ON YOUTUBE WITH THE SAME ISSUE. CAR WAS TOOL SAME DAY THEY CLAIM ISSUE WAS RESOLVE THE CAR WAS TOLL BACK WITH GEAR ENGAGE ON DRIVE WITH INDICATOR ON PARK. PLEASE CONTACT US AT (917)517-0921
ENGINE KEEPS SHUTTING OFF EVERYTIME I MAKE A SHARP RIGHT TURN. *TR
THE CAR HAS SHUT OFF 2 TIMES WHILE DRIVING. CURRENTLY THE CAR WILL NOT START AND NOT SURE WHAT THE ISSUE IS. HAVE TAKEN BACK TO DEALERSHIP TWICE ONLY TOLD ME THERE IS NOTHING WRONG WITH THE CAR. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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