Page 16 of 29 · complaints 751–800 of 1,413

2016 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Unknown or Other
Filed May 11, 2020103 milesTX

AT RANDOM TIMES I WILL GET AN ERROR ON MY DASH BOARD WHERE THE ELECTRIC SPEEDOMETER SHOWS AND IT SAYS "SERVICE SHIFTER". ALSO, ALL THE LIGHTS ON THE SHIFTER (P,R,D, ETC) TURN ON IN RED. I WILL NOT GO AWAY BY PRESSING THE OK BUTTON. IT WAS NOT HAPPENING A WHOLE LOT, JUST FROM TIME TO TIME, BUT LATELY LIKE THE PAST WEEK OR SO IT HAS BEEN TURNING ON MORE AND USUALLY GOES AWAY IF I TURN THE VEHICLE OFF, TAKE OUT THE KEY AND THEN TURN IT BACK ON. THIS SEEMS TO HAPPEN AT ANY GIVEN TIME, WHETHER THE VEHICLE IS IN MOTION OR NOT. THE LATEST WAS YESTERDAY, I HAVE NOT DRIVEN IT TODAY. *TR

Power Train
Filed May 8, 202036,000 milesTX

WHILE DRIVING 65-70MPH CHECK ENGINE LIGHT CAME ON CAR STARTED TO LOSS POWER AND COULD NOT ACCELERATE. WHEN WE CAME TO A STOP HARD CAR ACCELERATED SLOWLY. WE TURNED OFF CAR FOR A WHILE AND RESTARTED IT ACCELERATION CAME BACK BUT CHECK LITE ON. NEXT DAY NO LITE AND CAR WAS FINE TOOK IT IN AND DEALERSHIP RAN A QUICK TEST COULDN'T FIND ANYTHING. IT HAPPENED AGAIN 4 DAYS LATER AFTER DRIVING 3 HRS AT 65 MPH AND THE NEXT DAY IT WAS FINE. *TR

Power Train
Filed May 7, 202078,000 milesMI

GEARS ARE CLUNKING WHEN BEING SHIFTED FROM ANY GEAR. *TR

Vehicle Speed Control
Filed May 6, 202049,798 milesAZ

AS I'M DRIVING, A DASH WARNING LIGHT COMES ON THAT SAYS 'SERVICE SHIFTER' AND ALL THE LIGHTS INDICATING WHAT GEAR I'M IN COME ON. THIS HAS HAPPENED TWICE IN THE PAST WEEK AND I'VE BEFORE ABOUT THREE MONTHS AGO, TWICE ON A CITY STREET (45MPH) AND ONCE ON A HIGHWAY (65MPH). EACH TIME THE CAR HAS TO BE TURNED OFF AND RESTARTED TO CLEAR THE MESSAGE. *TR

Unknown or Other
Filed May 4, 202039,000 milesCA

WHENEVER ENROUTE THE CAR BATTERY OR WHATEVER THE ISSUE MAY BE ELECTICALLY WOULD COMPLETELY SHUT OFF LOCKING THE STEERING WHEEL, RENDERING THE VEHICLE DEAD. EVEN WITH TURNING OFF THE CAR AND STARTING IT, THE PROCESS TAKES THREE TO FOUR TRIES. ITLL HAPPEN RANDOMLY SOMETIMES AT LIGHT INTERSECTIONS, MAKING TURNS, EVEN ON THE HIGHWAY. ITS BEEN HAPPENING FOR THE PAST 4 MONTHS EVEN AFTER OIL CHANGE AND TWO BATTERY EXCHANGES. TODAY IT HAPPENED AGAIN, TWICE, ONCE GOING THROUGH A LIGHT DYING IN THE MIDDLE OF THE INTERSECTION, AND THE SECOND WAS PASSING ON THE OVERPASS. THERE HASNT BEEN ANY ACCIDENTS OR INJURIES YET BUT THERE HAS BEEN A VAST AMOUNT OF CLOSE CALLS.

Electrical System
Filed May 3, 202023,033 milesWY

WHILE DRIVING IN TRAFFIC SUDDENLY LOST POWER. LIGHT ON DASHBOARD INDICATED SOMETHING WITH TRANSMISSION. DEALER INSPECTED AND SAID NOTHING WAS WRONG MECHANICALLY. IT NEEDED A SOFTWARE UPDATE. WE WERE LUCKY TO HAVE NOT BEEN REAR ENDED. IF NOTHING WAS WRONG MECHANICALLY, IT SHOULD NOT HAVE LOST POWER. A NOTIFICATION WOULD HAVE BEEN MORE SUITABLE. CARCOMPLAINTS WEBSITE HAS 50 SIMILAR COMPLAINTS ABOUT 2016 CHEROKEE DYING OR LOSING POWER FOR NO OTHER REASON THAN THE COMPUTER. EVERYONE OF THEM STATES HOW DANGEROUS THIS IS WHILE IN TRAFFIC.

Electrical System
Filed May 1, 202071,000 milesTX

PURCHASED MY 2016 JEEP CHEROKEE IN FEBRUARY OF 2017 BRAND NEW WITH 3 MILES. IT NOW HAS 71,000 MILES, WHEN COMING TO A STOP, CAR WILL SHUT OFF AND A MESSAGE READS ACROSS THE SCREEN "SHIFT TO P THEN DESIRED GEAR" I TURN THE CAR OFF AND RESTART AND THE ENGINE HESITATES TO START BUT AFTER A MINUTE OR SO IT RESTARTS. I TURN A CORNER AND SHUTS OFF AGAIN WITH MESSAGE "BLIND SPOT ALERT UNAVAILABLE SERVICE REQUIRED" TOLD THIS IS DUE TO OIL BEING VERY LOW WITH AN OIL CHANGE IT SHOW SOLVE THE SHUT OFF PROBLEM. IT'S AT DEALERSHIP NOW JUST WAITING BECAUSE THEY HAVE TO PERFORM A DIAGNOSTIC TEST DUE TO ANOTHER PROBLEM I'M HAVING WITH HARD SHIFTS, LUNGING, AND REPEATED ILLUMINATION OF DASHBOARD AND RADIO LIGHTS SHUTTING OFF. TOLD IT POSSIBLY NEEDS A SYSTEM UPDATE. WITH THAT BEING SAID I'M TOLD I HAVE TO PAY FOR A DIAGNOSTIC TEST AND SYSTEM UPDATE BECAUSE MY WARRANTY HAS EXPIRED HOWEVER I READ IT HAPPEN PRIOR TO 2016. WHY SHOULD I HAVE TO PAY FOR THIS IF IT HAPPENED AFTER MY WARRANTY? ALSO A/C IS NOT WORKING ALL THE TIME. IT WILL SHUT OFF AND THEN AT TIMES WHEN I TURN A CORNER IT WILL SHOOT BACK ON. HAS SOMETHING TO DUE WITH A/C BLOWER. I'VE LITERALLY HAD THIS JEEP 3 YEARS I HAVE NEVER EVER HAD THIS MANY PROBLEMS WITH OTHER VEHICLES, NEW OR USED AS I'VE HAD WITH THIS ONE.

Unknown or Other
Filed Apr 28, 202025,000 milesNY

THE BACK AXEL OR SOME GEAR THA MAKES A LOUD SOUND OF MISS GEAR WHEN TURNING.

Power Train
Filed Apr 27, 2020MI

"SERVICE SHIFTER " RANDOMLY LIGHTS UP ON CONTROL PANEL WHEN DRIVING. YOU NEED TO STOP AND SHUT OFF VEHICLE TO MAKE IT GO AWAY. OCCURS MOSTLY WHEN JUST STARTING FROM STOPPED POSITION.

Electrical System
Filed Apr 24, 202040,000 milesMO

STARTED HAVING SERVICE SHIFTER CODES AT APPROXIMATELY 30K. WOULD BE REPAIRED & AFTER ABOUT 8 WKS IT WOULD THROW THE SAME CODE. REPEATED THE SAME CYCLE 2 ADTL TIMES. TOOK A TOTAL OF 4 TIMES TILL THE ENTIRE SHIFTER, MODULE & WIRING WERE REPLACED. AT 40K MILES MY JEEP DIED ON ME GOING DOWN A HILL. HAD TO COAST DOWN HILL & FIND A HALFWAY SAFE AREA OFF THE HIGHWAY. I HAD NO ABILITY TO START THE VEHICLE. THE ELECTRONICS WOULD COME ON WHEN I TURNED THE KEY BUT IT WOULD NOT TURN OVER. ALL THE LIGHTS ON THE SHIFTER WOULD BE SOLID & THE SERVICE SHIFTER ALERT CAME ON. IMMEDIATELY CALLED THE DEALERSHIP. THE SERVICE ADVISER WALKED ME THRU HOW TO RESET THE CAR. WAIT FOR 5 MINUTES. TURN THE KEY ON & LET IT CYCLE. TURN THE KEY OFF. REPEAT THE PROCESS 3 X'S TILL IT STARTS. TOOK IT INTO THE DEALERSHIP & WAS TOLD THE THERMOSTAT MODULE & THE RADIATOR. NEITHER OF WHICH WOULD BE COVERED UNDER WARRANTY. SAME TIME I ALSO HAD AN OIL CHANGE DONE. 2 1/2 MTHS LATER SAME ISSUE. DIE GOING DOWN A HILL. AGAIN TOOK IT TO THE DEALERSHIP. TOLD THAT IT WAS A SENSOR & WASN'T COVERED UNDER WARRANTY. HAD AN OIL CHANGE DONE THIS TIME. I HAVE NOT REPLACED ANY PARTS ON IT YET. THE THERMOSTAT MODULE & THE RADIATOR ARE STILL THE SAME AS THE FIRST TIME I TOOK THEM IN. 8 WEEKS LATER SAME ISSUE. I TOOK IT TO MY LOCAL AUTO REPAIR IN TOWN SINCE THE DEALERSHIP COULD NOT GET ME IN FOR 2 WEEKS & THE JEEP WAS LEAVING ME COASTING FOR A SAFE SPACE TO PULL OVER IN TRAFFIC. WITHIN 2 MINUTES THEY DISCOVERED JEEP WAS 2 QUARTS LOW ON

Unknown or Other
Filed Apr 23, 202056,000 milesMI

THE VEHICLE SAYS 'SERVICE SHIFTER' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. I WAS TOLD BY MY DEALER THAT THE VEHICLE NEEDED AN OIL CHANGE. I HAD THE OIL CHANGE, BUT IT STILL KEEPS HAPPENING. WHEN IT DOES HAPPEN, I PULL OVER AND TURN OFF THE CAR AND TURN IT BACK ON. SOMETIMES IT GOES AWAY, SOMETIMES IT DOESN'T.

Power Train
Filed Apr 20, 202054,000 milesAR

SERVICE SHIFTER COMES ON DASH AND ALL LIGHTS ON PRNDL COME ON / DEALERSHIP TELLS ME IT'S NOT COVERED UNDER WARRANTY AND I CAN PAY TO HAVE IT FIXED.

Vehicle Speed Control
Filed Apr 16, 202089,980 milesIL

MY 2016 JEEP CHEROKEE-LATITUDE HAS 89000+ MILES ON IT. A FEW MONTHS AGO I THOUGHT THE TRANSMISSION WAS SLIPPING AND BOUGHT FLUID FOR IT. COULDN'T FIND AN ACCESS POINT, SO I TOOK IT TO A DEALERSHIP. GUY TOLD ME IT WAS A "CLOSED TRANSMISSION". TOOK IT IN THE BACK AND CLAIMED TO DO AN UPDATE. AFTER THAT, AN ERROR MSG BEGAN POPPING UP SAYING "SERVICE SHIFTER" AND ALL THE LIGHTS ON THE SHIFT PANEL WERE RED. AFTER THIS BEGAN HAPPENING MORE I CALLED THE JEEP CUSTOMER SERVICE WHERE THEY HINTED IT MAY BE A RECALL. NOW DEALERSHIP WANTS TO CHARGE ME $375 TO FIX IT. I'M READING FROM OTHER JEEP OWNERS WHO HAVE THE SAME ISSUE THAT JEEP HAS NO FIX, BUT KEEPS CHARGING PEOPLE. ONE GUY SAID HIS ACTUALLY STOPPED ON HIM ALMOST CAUSING AN ACCIDENT. I HAVE BEEN DRIVING ON THE STREET AND THE HIGHWAY, EVENTUALLY STOPPING, SHUTTING THE CAR OFF AND TURNING IT BACK ON. I'M GOING TO CANCEL MY APPOINTMENT BECAUSE THEY CAN'T FIX IT. THIS ISSUE SHOULD BE ADDRESSED BY AN OVERSEER OF AUTOMOBILE SAFETY. I HOPE THAT IS YOU. I DON'T WANT TO BE A CRASH TEST DUMMY. PLEASE PRESSURE CHRYSLER ON THIS ISSUE BEFORE IT'S TOO LATE IF IT ISN'T ALREADY. NO PARTICULAR DATE, BUT LAST TIME WAS 4/15/2020 @ 4:30 ISH. *TR

Power Train › Axle Assembly › Axle ShaftCrash1 injured
Filed Apr 14, 202044,000 milesPA

TL* THE CONTACT OWNED A 2106 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT HIS WIFE WAS DRIVING AT 25 MPH WHEN THE FRONT WHEEL ON THE DRIVER'S SIDE DETACHED FROM THE VEHICLE, CAUSING THE VEHICLE TO DROP TO THE GROUND. THE VEHICLE VEERED OFF THE ROAD GRAZING A TREE UNTIL IT STOPPED. THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY CAUSING THE DRIVER TO HIT THE STEERING WHEEL. THE CONTACT STATED THAT HIS WIFE SUSTAINED BRUISING ON HER CHEST, EYES, ARMS AND SUFFERED A CONCUSSION. THE DRIVER WAS UNCONSCIOUS UNTIL WAS PULLED FROM THE VEHICLE. THE DRIVER DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCREEN AND IT WAS TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS CONTACTED AND A CASE WAS OPENED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V284000 (POWER TRAIN) WHICH COULD HAVE BEEN THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. *DT*JB

Power Train
Filed Apr 9, 202059,429 milesWV

SERVICE SHIFTER CAME ON AND ALL LIGHTS ON GEAR SHIFT PRND WERE ALL LIT UP

Unknown or Other
Filed Apr 6, 202037,000 milesIL

I BOUGHT MY 2016 JEEP CHEROKEE LATITUDE FROM A CARMAX ABOUT 7 MONTHS AGO WITH ABOUT 30K MILES ON IT. A FEW MONTHS LATER, MY SERVICE SHIFTER LIGHT CAME ON WHEN I TURNED MY CAR ON. I STARTED DRIVING AND NOTHING WAS HAPPENING, BUT THE LIGHT REMAINED ON. I PULLED OVER TO THE SIDE OF THE ROAD SOON AFTER AND AFTER TURNING OFF AND ON THE CAR A FEW TIMES IT DISAPPEARED. IN THE PAST MONTH OR TWO I HAVE HAD THIS LIGHT COME ON MANY TIMES. AFTER LOOKING ONLINE, IT SEEMS LIKE THIS IS A REOCCURRING ISSUE WITH JEEP CHEROKEES FROM 2016-2017 AND THE PROBLEM PERSISTS MONTHS AFTER IT HAS BEEN SERVICED. I AM GOING TO BE TAKING MY JEEP IN TO BE SERVICED BECAUSE OF THIS WARNING AND WILL MONITOR CLOSELY IF/WHEN THE WARNING REAPPEARS.

Power Train
Filed Apr 4, 202045,651 milesTX

WHEN THE VEHICLE WAS STARTED AN ERROR CODE CAME ON THE SCREEN THAT STATED 'SERVICE SHIFTER' AND AT THE SAME TIME ALL THE LIGHTS ON THE SHIFTER WERE LIT UP ALL RED. THE CAR WAS IMMEDIATELY SHUT OFF AND THEN TURNED ON A FEW MINUTES LATER WITH THE SAME CODE ON THE SCREEN AND LIGHTS LIT UP ON THE SHIFTER.

Unknown or Other
Filed Apr 3, 202033,000 milesIN

FOR THE PAST YEAR MY TRANSMISSION HAS BEEN SHIFTING HARD AND I'VE BEEN TOLD BY THE DEALER THAT IT'S NORMAL. I'VE HAD SERVICE SHIFTER MESSAGES POP UP AND ALL THE LIGHTS ILLUMINATE RED ON THE SHIFTER. I ALSO HAVE A SERVICE 4WD SYSTEM MESSAGE AND THE 4WD IS IN OPERABLE. THIS VEHICLE ONLY HAS 58000 MILES ON IT. THESE ISSUES HAVE BEEN GOING ON FOR THE PAST YEAR WITH NO RESOLUTION. I FEEL THAT I HAVE BEEN SOLD A LEMON.

Power Train
Filed Apr 2, 202035,000 milesOH

TRANSMISSION MISSES WHEN IT IS BOTH UP AND DOWN SHIFTING. TRANSMISSION DOES NOT ALWAYS ENGAGE WHEN PUT IN REVERSE. CAR BALKS WHEN GOING UPHILL AND TRANSMISSION STRUGGLES. WHEN YOU ARE GOING DOWN HILL AND LIFT YOUR FOOT OFF THE ACCELERATOR THE TRANSMISSION BALKS AND STRUGGLES SHIFTING DOWN.

Power Train
Filed Mar 30, 202056,000 milesMA

MY 2016 JEEP CHEROKEE ALL RED LIGHTS NEXT TO THE SHIFTER COME ON AND A MESSAGE APPEARS ON THE DASH SAYS SERVICE SHIFTER, THE CAR DROPS OUT OF DRIVE GEAR INTO NEUTRAL. I SOMETIMES CAN RESET IT BY SHUTTING THE CAR OFF AND RESTARTING BUT THAT DOES NOT ALWAYS WORK AND THE CAR THEN HAS TO BE REMOVED FROM THE ROAD. THIS HAS CAUSED ME TO BE PUT IN SOME VERY DANGEROUS SITUATIONS AS YOU CAN IMAGINE. WHAT IS MORE DANGEROUS THAN BEING ON THE HIGHWAY AND LOSING ALL FORWARD MOTION.

Engine
Filed Mar 29, 202065,000 milesNC

CAR SHUTS OFF RANDOMLY WHILE DRIVING! LOOSE POWER STEERING AND POWER BREAKS. AFTER LOOKING ONLINE, THIS SEEMS TO BE A COMMON OCCURRENCE. CAR STOPPED IN THE MIDDLE OF AN INTERSECTION! DEALERSHIP EXPLANATION IS THAT THE OIL IS LOW AND CAR IS DESIGNED TO SHUT OFF WHILE DRIVING IF THE OIL IS LOW. I JUST HAD AN OIL CHANGE AND NO OIL LIGHT EVER CAME ON. MANY PEOPLE REPORTING THE SAME AND THAT THIS ENGINE BURNS A WHOLE QUART OF OIL PER 750 MILES!!!

Electrical System
Filed Mar 26, 202032,777 milesTN

THE VEHICLE WAS BROUGHT TO THE DEALERSHIP FOR SEVERAL ISSUES AT ONE TIME ON 5/16/2017 (MILEAGE 32779). THE VEHICLE WAS PURCHASED, NEW, 5/2016. THE SERVICE SHIFTER MESSAGE HAD BEEN COMING ON AND GOING OFF AND THE DEALERSHIP TOLD ME THAT THEY DID NOT KNOW WHY AND COULD NOT DO ANYTHING ABOUT IT UNLESS IT WAS ON WHEN I BROUGHT IT IN. THE DEALERSHIP STATED THAT THE PROBLEM MAY COME FROM THE BATTERY BEING BAD AND THAT THEY WOULD NOT COVER THE BAD BATTERY. AFTER A CALL TO JEEP CUSTOMER CARE, JEEP AGREED TO PAY TO HAVE THE BATTERY REPLACED BY THE DEALERSHIP AT NO COST TO ME. THIS WAS 7/12/2017 AND THE SHIFTER ISSUE WAS NOTED AGAIN ON THIS SERVICE ORDER. 4/2018, A TECHNICAL SERVICE BULLETIN WAS PUT OUT ABOUT THIS ISSUE, BUT I WAS NOT AWARE OF IT UNTIL 12/2019. AFTER RESEARCH AND THE DISCOVERY OF THE TECHNICAL SERVICE BULLETIN, THIS IS A COMMON PROBLEM WITH MANY OF THE JEEP CHEROKEES PRODUCED BETWEEN 2015 AND 2018. THERE HAS BEEN NO RECALL. I BROUGHT THE VEHICLE TO THE DEALERSHIP 3/12/2020 TO GET ANOTHER ISSUE FIXED AND ASKED THEM TO REPAIR THE SERVICE SHIFTER PROBLEM, NOW THAT THEY KNEW HOW TO FIX IT. THEY WOULD ONLY FIX IT IF I PAID FOR IT. I, AGAIN, CALLED JEEP CUSTOMER CARE FOR ASSISTANCE, BUT HAVE BEEN TOLD THIS TIME THAT THE MILEAGE IS TOO HIGH AND IT IS OUT OF WARRANTY, EVEN THOUGH I BROUGHT THIS TO THEIR ATTENTION DURING THE BATTERY ORDEAL IN 5/2017. THEY ARE REFUSING TO COVER THE COST OF THE REPAIR, EVEN THOUGH THIS HAS BEEN BROUGHT TO THEM DURING THE WARRANTY PERIOD (AS WITH

Electrical System
Filed Mar 24, 202065,000 milesIL

WHILE IN MOTION: IF THE 2016 JEEP CHEROKEE DRIVES OVER A SLIGHT BUMP, VARIOUS ELECTRICAL COMPONENTS WILL LOSE POWER AND A WARNING LIGHT WILL APPEAR ON DASHBOARD SCREEN -- MOST OF THE TIME THE SERVICE BRAKE SYSTEM WARNING WILL DISPLAY; AND OTHER TIMES, THE SCREEN POWER WILL COMPLETELY SHUT OFF. IN ADDITION, WHILE IN MOTION, SOMETIMES THE ENGINE WILL SUDDENLY LOSE ALL POWER, THE STEERING LOCKS UP, DECELERATES AND ALL POWER TO THE VEHICLE SHUTS OFF. THE ONLY SOLUTION IS TO TURN THE VEHICLE COMPLETELY OFF, WAIT A FEW MINUTES AND START IT AGAIN.

Unknown or Other
Filed Mar 24, 202045,000 milesNJ

THERE IS A WATER LEAK I CAN'T FIND EVERY TIME IT RAINS THE PASSENGER FRONT AND BACK FLOOR ARE FLOODED BUT THE SEATS AND EVERYTHING ELSE IS DRY

Electrical System
Filed Mar 13, 202064,077 milesNV

BOTH THE ELECTRONIC THROTTLE CONTROL SYSTEM LIGHTS CAME ON. THE VEHICLE REPEATEDLY WOULD SEEM TO GLITCH OUT WHILE OPERATING AT VARYING SPEEDS IN MOTION ON CITY STREETS AND HIGHWAYS. SEEMS TO LOSE POWER FOR VERY BRIEF SPURTS.

Engine
Filed Mar 12, 202032,000 milesNJ

WHILE CAR WAS IN MOTION IN SUDDENLY SLOWS DOWN AND SEEMS TO TURN OFF AND THE BATTERY LIGHT COMES ON AND IT STATES TO PUT CAR IN PARK. I'M UNABLE TO MOVE CARE AND STEERING WHEEL BECOMES LOCKED

Electrical System
Filed Mar 12, 202040,000 milesGA

I HAVE OWNED MY VEHICLE FOR ABOUT 3 YEARS AND JUST THE BEGINNING OF THIS YEAR (2020) I HAVE HAD TWO PROBLEMS WITH THE SERVICE SHIFTER LIGHT COMING ON WHILE GOING AT A SPEED OF 55 MPH. BOTH TIMES I HAVE BEEN DRIVING ON THE HIGHWAY AND THE LIGHT JUST COMES ON AND ALL THE LIGHTS ON MY SHIFTER PANEL LIGHT UP. IF I TURN THE VEHICLE OFF THEN RIGHT BACK ON THE TRANSMISSION LIGHT COMES ON AND WILL STAY ON FOR A COUPLE OF DAYS. I'VE CONTACTED SEVERAL DIFFERENT DEALERSHIPS AND THEY TELL ME THEY DONT KNOW WHAT THE PROBLEM IS.

Power Train
Filed Mar 11, 202054,362 milesFL

WHILE DRIVING THE VEHICLE IN A FORWARD DIRECTION WITH THE TRANSMISSION SET TO D THE VEHICLE SUDDENLY LOSES ALL FORWARD DRIVE AND BEHAVES AS IF TRANSMISSION IS IN NEUTRAL. APPLYING THROTTLE INCREASES ENGINE RPM BUT AS NO EFFECT ON FORWARD PROPULSION. THE 'D' NORMALLY ILLUMINATED ON SHIFTER CHANGES FROM SOLID TO FLASHING AND A MESSAGE MAY APPEAR IN THE DASH CONSOLE. ONE RECENT MESSAGE READ SOMETHING LIKE ' REDUCE SPEED TO 0 AND SHIFT INTO PARK'. THESE SPONTANEOUS EVENTS OCCUR UNDER A WIDE VARIETY OF DIVING CONDITIONS; FORM ROLLING SLOWLY THROUGH A PARKING LOT OR CITY STREET DRIVING, TO FULL HIGHWAY SPEEDS. THE VEHICLE CAN GO DAYS OR WEEKS BETWEEN EVENTS OR PRESENT SEVERAL IN THE SAME DAY. ON MORE THAN ONE OCCASION I'VE HAD TO SUDDENLY MANEUVER THE VEHICLE IN TRAFFIC FROM HIGHWAY DRIVING LANES TO A SHOULDER WHERE I COULD STOP AND CYCLE THE TRANSMISSION SHIFTER FROM D TO N AND BACK TO D THEN REJOIN TRAFFIC.

Unknown or Other
Filed Mar 10, 202045,000 milesFL

ALL LIGHTS LIGHT UP ON THE SHIFTER AT THE SAME TIME. ERROR MESSAGE COMES UP ON THE DISPLAY THAT SAYS TO SERVICE SHIFTER. TURN CAR ON/OFF AND EVERYTHING GOES BACK TO NORMAL.

Service Brakes
Filed Mar 10, 202047,000 milesMA

SERVICE SHIFTER LIGHT KEEPS COMING ON. ALL THE LIGHTS LIGHT UP ON SHIFTER. CAR KEEPS SOUNDING LIKE IT'S REVVING ON ITS OWN. AND ALSO CAR KEEPS FEELING LIKE BRAKES TRYING TO SLOW DOWN CAR BY ITSELF, AND THAT HAPPENS SOMETIMES WHILE IT SOUNDS LIKE REVVING AT SAME TIME.

Engine
Filed Mar 9, 202072,000 milesTN

MOTOR BLEW UP AT 72000 MILES, SMOKE FILLED INTERIOR OF VEHICLE MAKING NAVIGATION IMPOSSIBLE AND REAR TIRE WAS PUNCTURED BY MOTOR PARTS CAUSING VEHICLE TO LEAVE ROADWAY, INFORMED FIAT/CHRYSLER OF THE ISSUE OF MOTOR FAILING TO CYCLE OIL CAUSING MAJOR FAILURE OF COMPONENTS, THEY ARE AWARE OF ENGINE ISSUES YET REFUSE RESPONSIBILITY. MOTOR REPLACED AT COST OF 6,300. NO WARRANTY ON VEHICLE.

Engine
Filed Mar 9, 202049,000 milesAL

ENORMOUS AMOUNTS OF OIL BURNING UP AND SCOLDING THE CYLINDER WALLS. OIL CHANGE AND GUARANTEED 3000 MILES. LESS THAN 1000 MILES LATER ALL OIL GONE AND CYLINDER WALLS SCORCHED. NO LEAKS AT ALL THE CAUSE THE MISSING OIL. EVERY 1000 MILES DEALER HAVING TO TOP OFF OIL UNTIL NEXT OIL CHANGE.

Electrical System
Filed Mar 5, 202052,324 milesAL

THE SERVICE SHIFTER LIGHT KEEPS COMING ON. WITH THAT..THE LIGHTS NEXT TO THE PARK, DRIVE, NEUTRAL AND DRIVE LETTERS ALL TURN RED. I'M TAKING IT TO A DEALERSHIP THIS SATURDAY AND I KNOW THAT IT WILL COST ME. I HAD MY TWO KIDS IN THE CAR 1 AND 3 YEARS OLD WHEN IT HAPPENED. MY CAR WAS PARKED OVERNIGHT IN MY GARAGE BECAUSE IT'S BEEN RAINING ALL WEEK AND I DIDN'T WANT TO GET OUT INTO THE RAIN TO LET MY TWO KIDS INSIDE. I DROVE IT ABOUT A MILE DOWN THE ROAD WHEN THIS PROBLEM STARTED. I READ THAT THIS IS A REOCCURRING PROBLEM WITH THIS VEHICLE THAT A LOT OF PEOPLE ARE HAVING. SOME SAY THE PROBLEM GETS WORSE LIKE THE VEHICLE SHUTS DOWN WHILE DRIVING AND OTHERS SAY THEY HAVE TO KEEP PAYING TO HAVE IT 'FIXED' BUT THE PROBLEM WITH KEEP HAPPENING. ALSO MY VEHICLE HAD A MISFIRE ON THE 2ND CYLINDER AND MY VEHICLE KEPT JERKING TWO WEEKS PRIOR TO THIS INCIDENT BUT WE ALSO PAID TO GET THAT 'FIXED'. I GOT THIS VEHICLE BECAUSE I NEEDED SOMETHING RELIABLE TO DRIVE MY FAMILY AROUND IN AND IT'S CAUSING ME MORE HEADACHE AND NOW I HAVE TO WORRY IF MY KIDS ARE SAFE TO RIDE WITH ME IN IT.

Electrical System
Filed Mar 5, 202049,000 milesWA

AT ABOUT 20K MILES, A WARNING ON THE DISPLAY POPPED UP THAT SAYS, "SERVICE SHIFTER" AND ALL OF THE GEAR SHIFT LIGHTS ALL LIT UP. THIS HAPPENED TWO TIMES, ONCE WHILE THE VEHICLE WAS IN MOTION AND ONCE WHILE IT WAS PARKED. AFTER THOSE TWO TIMES, IT STOPPED AND DIDN'T HAPPEN AGAIN UNTIL NOW. THE ISSUE HAS RETURNED AT 45K MILES AND IS HAPPENING A LOT. WHEN IT HAPPENS WHILE I'M MOVING, THE ENGINE REVS UP REALLY HIGH. WHEN I'M PARKED AND IT HAPPENS, I HAVE TO TURN THE VEHICLE OFF AND BACK ON BEFORE I CAN SHIFT INTO GEAR. THE DEALERSHIP HAS NOT PROVIDED A SOLUTION.

Unknown or Other
Filed Mar 5, 202069,000 milesOR

SERVICE SHIFTER WARNING ON DASH WITH ALL RED LIGHTS NEXT TO ALL GEARS ON SHIFTER. AS SOON AS I PUT IN DRIVE, THE WARNING CAME ON AND ALL LIGHTS LIT UP. WILL NOT RESET BY RESTARTING THE VEHICLE.

Electrical System
Filed Mar 4, 2020SC

JEEP BEEN CUTTING OFF ALOT, BUT CAN RECRANK, LIGHTING BOLT COMES UP WHEN DIES, NOW GETTING WORSE AND LIGHTNING BOLT STAYS ON. LOOKING UP WHAT IT MEANS, SHOWS ELECTRONIC THROTTLE. JUST CUTS OFF NO WARNING, REGARDLESS HOW OR EHETE YOU AT DURING DRIVING.

Power Train
Filed Mar 4, 202056,400 milesMA

I HAVE OWNED THIS VEHICLE SINCE APRIL 6, 2019. IT REPEATEDLY AND WITHOUT WARNING SHIFTS OUT OF GEAR AND COMES TO A STOP.THE SRVICE SHIFTER WARNING LIGHT COMES ON. I HAVE BROUGHT THE CAR TO HERB CHAMBERS JEEP IN MILLBURY MA. 4 TIMES AND THEY ARE UNABLE TO FIX IT. THE LAST TIME THIS HAPPENED ON APRIL 22,2020 THE CHARLTON MA. POLICE RESPONDED AND HAD TO DIRECT TRAFFIC AROUND MY CAR TILL IT WAS TOWED. I DO HAVE A POLICE REPORT WITH 3 PICTURES IF NEEDED. THIS WAS ON RTE 20 IN CHARLTON WHILE MOVING.

Electrical System
Filed Mar 4, 202036,000 milesNV

SERVICE SHIFTER WARNING APPEARS IN MAIN CONSOLE DISPLAY WHICH REPLACES YOUR DIGITAL SPEED INDICATOR. WILL NOT DISAPPEAR UNTIL YOU STOP AND RESTART CAR. HAPPENS WHILE MOVING. AFTER GOOGLING THE ISSUE APPEARS QUITE A FEW OTHERS HAVE THIS SAME PROBLEM. IS JUST DISTRACTING IF YOURE ON THE HIGHWAY WITH YOUR CURRENT SPEED SUDDENLY REPLACED WITH A WARNING. AS PER OTHERS ON GOOGLE WITH THE SAME ISSUE.. HAD TO HAVE THE SHIFTER BEZEL AND WIRING HARNESS REPLACED.

Power Train
Filed Mar 4, 202067,255 milesMA

"SERVICE SHIFTER" MESSAGE WITH SOLID RED LIGHTS ON SHIFTER PANEL (P-R-D, ETC.). WHEN VEHICLE IS SHUT OFF AND RESTARTED MESSAGE DISAPPEARS. THIS SITUATION OCCURS RANDOMLY AND HAS HAPPENED ROUGHLY 10 TIMES IN LAST SIX MONTHS. THIS OCCURS WHILE THE VEHICLE IS IN MOTION AT NON HIGHWAY SPEEDS. DEALER COULD NOT FIND A PROBLEM. IT CONTINUES TO HAPPEN RANDOMLY. SEEMS TO BE A COMMON ISSUE WITH JEEP AND SHOULD BE A RECALL.

Electrical System
Filed Mar 4, 202022,000 milesOH

'SERVICE SHIFTER' APPEARS ON DASH. ALL LIGHTS LIGHT UP ON SHIFTER PRND

Electrical System
Filed Mar 2, 2020MI

2016 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO DIFFICULTY WITH STOP/START FEATURE ON VEHICLE. *LD THE CONSUMER WAS ADVISED TO REPLACE BATTERY, THE VEHICLE LUNGED FORWARD WHILE ATTEMPTING TO PARK. THE CONSUMER WAS ADVISED THE SOFTWARE. NEEDED TO BE UPDATED *JS THE CONSUMER WAS CONCERNED THAT THE CABIN FILTER WAS NOT MENTIONED IN THE OWNER'S MANUAL. THE CONSUMER WAS UNAWARE THAT THE CABIN FILTER EXISTED AND WOULD NEED TO BE REPLACED. *JS

Unknown or Other
Filed Mar 2, 202046,500 milesNY

I CONTINUE TO GET ERROR ON DASH THAT READS "SERVICE SHIFTER" AND ALL OF THE GEARS LIGHTS, LIGHT UP. THIS IS THE 3RD TIME I HAVE HAD THE SHIFTER ASSEMBLY AND HOUSING UNIT REPLACED. WHEN IT HAPPENS, THE TRANSMISSION SLIPS AND IT HAS GOTTEN STUCK IN GEAR ON AT LEAST 2 OCCASIONS. THIS IS A 2016 JEEP CHEROKEE WITH 46K MILES WHICH I HAVE HAD FOR 14 MONTHS. THE FIRST TIME IT WAS REPLACED, WAS AFTER HAVING THE JEEP FOR 3 MONTHS, THEN HAPPENED AGAIN ABOUT 6 MONTHS LATER, HAD ASSEMBLY REPLACED A SECOND TIME, AND IT IS CURRENTLY IN THE SHOP FOR THE 3RD TIME TO HAVE IT REPLACED AS WELL AS THE TRANSMISSION CHECKED DUE TO IT SLIPPING AND GETTING STUCK IN GEARS. IT TYPICALLY HAPPENS WHEN I FIRST TURN THE CAR ON, AND WILL RESET ITSELF IF I TURN THE CAR OFF AND THEN BACK ON AGAIN. ON 2/28/20, IT HAPPENED MULTIPLE TIMES DURING THE DAY BOTH WHEN PARKED AS WELL AS WHEN I AM DRIVING, WHICH IS CONCERNING.

Power Train
Filed Feb 27, 202068,000 milesMS

MY SERVICE SHIFTER LIGHT KEEPS COMING ON. HAS BEEN COMING ON AND OFF SINCE I PURCHASED IN MARCH 2019

Power Train
Filed Feb 26, 202045,000 milesNC

AT ANY GIVEN TIME, WHEN VEHICLE IS IN MOTION AND USUALLY WHEN SWITCHING GEARS, THE SHIFTER MALFUNCTIONS CAUSING AN INTERRUPTION IN MOVEMENT OF THE VEHICLE. TO CORRECT THE PROBLEM, I HAVE TO TURN THE ENGINE OFF AND RESTART. THIS HAPPENS FREQUENTLY!

Electrical System
Filed Feb 25, 202059,942 milesTX

TODAY A MESSAGE CAME ON IN MY MESSAGE WINDOW ON THE DASH THAT THE SHIFTER NEEDS TO BE SERVICED AND ALL THE SHIFTER LIGHTS CAME ON ALONG WITH IT. MY CAR HAS ABOUT 60,000 MILES ON IT. I PURCHASED THIS CAR BRAND NEW AND HAVE ALREADY HAD 2 RECALLS, BATTERY REPLACEMENT, AND TRANSMISSION THERMOSTAT REPLACED ON IT. IT SUCKS THAT THESE COSTS HAVE HAD TO COME OUT OF MY OWN POCKET BECAUSE MOPAR/ JEEP HAS MADE SUCH A LEMON OF A CAR. I'VE HAD TO HAVE TOWED TWICE SO FAR.

Unknown or Other
Filed Feb 22, 202040,000 milesIL

SERVICE SHIFTER CODE WHICH WAS DIAGNOSED AS NEEDING A NEW SHIFTER HARNESS AND BEZEL COSTING ME $462 +TAX. THE MESSAGE BOARDS SHOW NUMEROUS JEEP OWNERS HAVING THIS ISSUE WITH BRAND NEW JEEPS. THE GRAND CHEROKEE HAS ISSUED A RECALL AND I DON'T UNDERSTAND WHY THE REGULAR CHEROKEE HASN'T YET.

Unknown or Other
Filed Feb 20, 202049,000 milesFL

GEAR SHIFTER SERVICE WARNING

Unknown or Other
Filed Feb 20, 2020PA

I KEEP GETTING THE SERVICE THE SHIFTER MESSAGES

Engine
Filed Feb 19, 202050,527 milesOH

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPT TO MOVE FROM A STOPP, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT AN AUDIBLE CHIME WAS HEARD WHILE THE BATTERY FAILURE WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT ALSO EXPERIENCED A SIMILAR FAILURE WHILE DRIVING AT 20 MPH AND ATTEMPTING TO MERGE ONTO A HIGHWAY. THE VEHICLE WAS TAKEN TO FRED MARTIN SUPERSTORE 3195 BARBER RD, BARBERTON, OH 44203 (330) 753-4444, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS LOW AND THAT IT WAS RECOMMENDED THAT AN OIL CHANGE BE PERFORMED. THE OIL CHANGE WAS PERFORMED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,527.

Visibility/Wiper
Filed Feb 19, 202036,000 milesTX

THE WINDSHIELD WIPERS HAVE RANDOMLY COME ON WITHOUT BEING TURNED ON AND AS OF TODAY WILL NOT TURN OFF COMPLETELY. THEY CAN BE SLOWED TO AN INTERMITTENT POSITION OR RUN AT FULL SPEED BUT WILL NOT TURN OFF.THIS BEGAN TO HAPPEN ONLY WHILE DRIVING THE VEHICLE, NOW THEY ARE ON WEATHER DRIVING OR IN PARK, AND ONLY STOP WHEN THE VEHICLE IN TURNED OFF.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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