ON NUMEROUS OCCASIONS, MY 2016 JEEP CHEROKEE SHUT DOWN MID TURN OR WHILE DRIVING. ON MANY TURNS, IT DIES AS I COMPLETE THE TURN. I AM WRITING THIS COMPLAINT BECAUSE ON MY WAY TO WORK, MY JEEP'S ENGINE SHUT OFF IN THE MIDDLE OF THE TURN ON A CITY STREET IN MORNING TRAFFIC. THIS HAS HAPPENED BEFORE. MY JEEP DEALER SAID HE HAS SEEN THIS HAPPEN TO "10-11 CHRYSLER/JEEP/DODGE/RAM VEHICLES". HIS SUGGESTIONS WAS "TO GET AN OIL CHANGE" AND IT WILL FIX IT. I WENT TO GET AN OIL CHANGE MY CAR ENGINE SHUT OFF IN THE MIDDLE OF THE BUSIEST STREET IN THE CITY DURING LUNCH TRAFFIC. THIS HAS HAPPENED 5-7 TIMES THIS YEAR. I CANNOT BELIEVE THIS HAS NOT BEEN ADDRESSED. THIS IS LIFE THREATENING. I IMAGINE THIS IS HAPPENING ON THE HIGHWAY AND FREE WAY WITH OTHER CUSTOMERS. CARS WERE SWERVING TO AVOID A COLLISION WITH MY CAR. IF YOU WERE TO RESEARCH THIS ISSUE ON GOOGLE, IT'S THE FIRST RESULT. THE ENGINE LITERALLY STOPS IN THE MIDDLE OF OPERATION. HOW ELSE DOES THIS NEED TO BE PHRASED TO GET JEEP'S ATTENTION?
2016 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
AS I WAS DRIVING ON THE HIGHWAY OUT OF NO WHERE MY JEEP BEGUN TO STALL AND ALL THE LIGHTS SHUT OFF AND LOST POWER, I ALMOST WAS INVOLVED IN AN ACCIDENT DUE TO LOSS OF CONTROL OF THE VEHICLE THIS IS THE 3 TIME IT HAPPENS IN 2 DAYS IT RUNS FINE AND OUT OF NO WHERE THIS PROBLEM HAPPENS. I CHECKED WITH THE CODE READER AND ALOT IF CODES WITH THE LETTER U POPPED UP STEERING WHEEL SENSOR AND OTHER THINGS I'VE NEVER HEARD OFG I WAITED FOR THE VEHICLE TO GET COLD CHECKED THE HARNESS AND PUT A NEW BATTERY. BROUGHT IT TO HAVE THE ALTERNATOR CHECKED AT ADVANCED AUTO AND THE ALTERNATOR IS FINE. LEAVING ADVANCED AUTO IT HAPPENED AGAIN AND I HAD TO CALL ROAD SIDE ASSISTANCE TO TOW THE JEEP HOME. THIS MORNING IT STARTED RUNNING FINE ON OUR WAY TO THE STORE A MILE AWAY SAMETHING. WHAT'S GOING ON? I RESEARCH AND THERES HUNDREDS OF PEOPLE WITH THE SAME ISSUE YET NO RESULTS OR CLARIFICATION.
VEHICLE WOULD JERK OR STALL WHEN DRIVING FROM A STOP IN THE CITY OR EVEN DRIVING ON A HIGHWAY. PROBLEMS OCCURRED SINCE VEHICLE WAS BOUGHT AND HAS PROGRESSLY GOTTEN WORSE TO THE POINT THAT IT IS VERY NOTICEABLE. ENGINE LIGHT WOULD COME ON NOW WITH A SERVICE TRANSMISSION MESSAGE. TRANSMISSION DOES NOT HAVE A DIPSTICK TO CHECK FLUID LEVELS. OWNER'S MANUEL STATES TRANSMISSION FLUID DOES NOT NEED TO BE CHECKED AND TRANSMISSION IS ENCLOSED. OWNER'S MANUEL STATES TRANSMISSION DOES NOT NEED TO BE SERVICED FOR THE LIFE OF THE VEHICLE WHICH I AM ASSUMING MIGHT BE A FALSE STATEMENT. PROBLEM CAUSING TRANSMISSION PROBLEM IS UNKNOWN. VEHICLE'S TRANSMISSION HAS NOT BEEN SERVICE BECAUSE OWNER'S MANUEL STATES IT DOES NOT NEED TO. PROBLEM WOULD RESOLVED BY TURNING ENGINE OFF AND THEN BACK ON. SOMETIMES TRANSMISSION BEING STUCK IN A GEAR WILL BE RESOLVED ON ITS OWN IF GAS PEDAL IS KEPT IN THE DOWN POSITION.
WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON, BLOCKING THE SPEEDOMETER. ALL THE LIGHTS FOR THE DIFFERENT GEARS LIGHT. IT WILL RESET AFTER THE CAR IS RESTARTING, BUT WILL COME BACK ON AFTER CITY DRIVING FOR ABOUT 200 MILES OR AFTER DRIVING ON ROUGHER CITY ROADS.
ENGINE BURNS TO MUCH OIL. OIL LIGHT DOES NOT COME ON UNTIL ALMOST COMPLETELY OUT OF OIL. CAR STOPS SUDDENLY AND WILL NOT ACCELERATE. AN ERROR MESSAGE WILL POP UP TELLING YOU TO PUT YOUR CAR IN PARK AND YOU'LL HAVE TO TRY TO START IT A COUPLE TIMES AND IT WILL TURN OVER BEFORE START.
SERVICE SHIFTER APPEARED AND I RESET BY PULLING OVER SHUTTING OFF VEHICLE, OPENING DOOR AND RE-INSERT KEY AND START. WAS HAPPENING ONCE A MONTH, NOW HAPPENS EVERY TIME I DRIVE. CAN'T VIEW ANY VEHICLE INFORMATION AS IT FREEZES THE SCREEN. HAPPENS REGARDLESS OF WHERE I AM DRIVING. WILL EVEN HAPPEN ON A REMOTE START SITTING IDLE.
WHILE DRIVING A SERVICE 4WHEEL DRIVE LIGHT CAME ON. AFTER INVESTIGATION THERE SEEMS TO BE A RECALL ON THE PTU'S BUT MY CAR WAS NOT LISTED. AFTER INVESTIGATION THIS SEEMS TO BE A WELL KNOW ISSUE WITH THESE PTU'S FAILING. I BROUGHT THE CAR TO THE DEALERSHIP AND THEY CAN'T EVEN LOCATE ONE OR GET AN ETA FOR THESE UNITS BECAUSE THEY ARE IN SO MUCH DEMAND. NO MATTER WHAT DEALER I CALL THEY ARE ALREADY WELL AWARE OF THE ISSUE AS SOON AS I SAY PTU WHICH PROVES THIS IS A WELL KNOWN ISSUE.
MY 2016 JEEP CHEROKEE SPORT SHIFTER STOPPED WORKING AS I WAS GOING DOWN THE ROAD. IT HAS A SERVICE SHIFTER LIGHT ON AS IT SEEMS TO BE A PROBLEM WITH A LOT OF THE SAME VEHICLES. I CAN'T AFFORD TO GET THIS FIXED AND I JUST GOT IT. IT LOCKED UP ON ME IN THE MIDDLE OF THE ROAD AND WOULD NOT SHIFT IN TO NEUTRAL OR IN GEAR SO I COULD GET IT OUT THE ROAD. AFTER SEVERAL MINUTES I FINALLY GOT IT TO RELEASE INTO NEUTRAL AND IT ROLLED BACK OFF THE ROAD. NOW IT SAYS SERVICE E BRAKE. THIS CAR NEEDS TO BE FIXED BECAUSE THIS IS WAY BEYOND YOUR TYPICAL CAR ISSUE THAT CAN BE FIXED FOR A FEW BUCKS. UNSAFE FOR MY KIDS.
MY VEHICLE IS AT 86,500 MILES AND THE SERVICE SHIFTER MESSAGE HAS COME UP ON MY DASHBOARD MORE THAN ONCE NOW AND FROM WHAT I CAN FIND, THERE IS NO SOLID OR PERMANENT FIX FOR IT AT THIS TIME. I WOULD LIKE THE BE ABLE TO FIX MY CAR AND NOT HAVE TO WORRY ABOUT THIS ISSUE AGAIN.
I RECEIVED A NOTIFICATION THAT SAYS "SERVICE SHIFTER" AND ALL OF THE LIGHTS ON THE TRANSMISSION PANEL WERE LIT UP.
IN FRONT END ACCIDENT HITTING A TREE AND AIRBAGS DIDN'T GO OFF.
ALMOST HAD A REAR END COLLISION, TRANSMISSION STOPPED FUNCTIONING AND LOSS ALL POWER AT HIGHWAY SPEED, VEHICLE BEHIND ME SKIDDED BEFORE COMING INCHES TO HITTING ME. SERVICE TRANSMISSION LIGHT CAME ON AND WHILE GIVING GAS, VEHICLE WOULD NOT GO. VEHICLE HAS 34000 MILES AND CAN'T GO ON FREEWAY.
THE BEZEL AROUND THE SHIFTER (THE PART WITH THE LIGHTS SPECIFICALLY) STARTED SHORTING AND GIVING AN ERROR TO SERVICE THE SHIFTER. SOMETIMES IT WILL GO AWAY IF THE CAR IS TURNED OFF AND BACK ON AGAIN. THERE ARE ALSO TIMES WHERE, WHEN SHIFTING, THE CAR REFUSES TO SHIFT INTO ANY GEAR AND STAYS IN PARK. MY FEAR IS THAT ONE DAY IT WILL BE SHIFTED INTO REVERSE, I WILL REVERSE AND THEN NO LONGER BE ABLE TO SHIFT INTO ANY OTHER GEAR, THUS STRANDING ME IN REVERSE.
SERVICE TRANSMISSION ERROR ALERTING AFTER CAR REACHES 50MPH. CAR LOSES ABILITY TO CHANGE GEARS AND DROPS DRASTICALLY IN SPEED. EXTREMELY DANGEROUS IN TRAFFIC. AFTER RESET WHICH ONLY LASTS A SHORT TIME AND ERROR CONTINUES. WHEN CAR IS PUT IN PARK TEMPORARILY RESETS BUT THEN ERRORS AGAIN OVER AND OVER WHEN SPEEDS INCREASE. RED SERVICE ENGINE LIGHT STAYS ON REGARDLESS OF ANY RESET.
AFTER ABOUT A YEAR OF OWNING THE CAR THE ERROR MESSAGE "SERVICE SHIFTER" CAME ON. THE MESSAGE COMES AND GOES WITHOUT WARNING USUALLY AFTER DRIVING THE CAR OVER AN EXTENDED TIME PERIOD. WHEN THIS HAPPENS IT LOCKS YOU OUT OF THE DIGITAL SPEEDOMETER AND YOU HAVE TO RESET IT BY HOLDING A FEW BUTTONS AND IT WILL COME BACK ON.
CAR IS AT 52,000 MILES AND THE TRANSMISSION STOPPED WORKING. DRIVING DOWN THE HIGHWAY THE SERVICE TRANSMISSION LIGHT WENT ON, AS SOON AS I PULLED OFF THE HIGHWAY MY CAR WOULD NO LONGER ACCELERATE.
MY 2016 JEEP SERVICE TRANSMISSION LIGHT APPEARED THEN THE NEXT THING I HAD NO ACCELERATION ON THE EXPRESSWAY. SEEMS LIKE THERE WAS NO POWER ON THE GAS PETAL AND THE CAR WAS JUST NOT GOING. I WAS IN THE MIDDLE OF RUSH HOUR AND COULD NOT GET OFF THE EXPRESSWAY. AFTER A COUPLE OF MINUTES OF ME PRESSING DOWN ON THE GAS PETAL IT FINALLY WORKED. I IMMEDIATELY GOT OFF THE EXPRESSWAY. ON THE WAY HOME EVERY TIME I WOULD STOP THE SAME THING WOULD OCCUR, BUT THIS TIME I WOULD TURN OFF AND ON THE VEHICLE AND IT SEEMED TO RESET AND WORK AGAIN. I HAVE TAKEN THE VEHICLE TO THE SHOP WERE THEY SAID IT WAS TCM WHICH THEY UPDATED/RESET, BUT THEY ALSO TOLD ME THIS WOULD HAVE TO BE DONE EVERY COUPLE OF YEARS BECAUSE CHYSLER DOES UPDATES AND UNFORTUNATELY WE HAVE TO PAY THE DEALERSHIP TO HAVE THIS UPDATED FOR US OR WE WILL HAVE ISSUES. WELL I HAD EVERYTHING UPDATED THEN AFTER A COUPLE OF HOURS WITH MY VEHICLE ONCE AGAIN THE "SERVICE TRANSMISSION" LIGHT REAPPEARED. NOW THEY ARE SAYING IT IS THE TCM THAT NEEDS TO REPLACED. THE VEHICLE HAS ONLY 58,470 MILES, THIS IS RIDICULOUS THAT WE HAVE TO PAY FOR THESE UPDATES AND THAT THE VIN NUMBER IS NOT ON THE LIST TO HAVE THESE ISSUES FIXED BY CHYSLER. I HAVE READ UP ON THIS AND I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. IF I WOULD HAVE KNOWN HOW MUCH TROUBLE I WOULD HAVE WITH A JEEP/CHYSLER PRODUCT, I WOULD NEVER HAVE BOUGHT IT.
4WD SYSTEM FRAILER
CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.
AIR BAG SERVICE LIGHT IS ON. ALSO, THE SEATBELT LIGHT IS ON STATING DRIVER DOES NOT HAVE SEATBELT EVEN WHEN PLUGGED IN. VEHICLE WAS ON THE HIGHWAY WHEN THIS OCCURRED.
SERVICE SHIFTER LIGHT COMES ON AND VEHICLE WILL EVENTUALLY NOT SHIFT INTO THE NEXT GEAR. HAVE SERVICED BEFORE AND IT COMES ON AGAIN.
SERVICE SHIFTER
SERVICE SHIFTER. ALL LIGHTS COME ON. HAVE TO PULL OVER AND TURN CAR OFF SO CAR DOESN'T LOCK UP
WHEN THE VEHICLE IS MOVED FROM PARK TO ANY OTHER GEAR, ALL GEAR INDICATOR LIGHTS, LIGHT UP AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION SHIFTER". THIS SEEMS TO BE A VERY COMMON ISSUE THAT NOBODY CAN SEEM TO GET A STRAIGHT ANSWER AS TO HOW TO CORRECT THE ISSUE.
SERVICE SHIFTER ISSUE, REPLACED THE SHIFTER 3 TIMES AND PROBLEM KEEPS COMING BACK MONTHS LATER
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING ON A DIRT ROAD SHE ACTIVATED THE FOUR-WHEEL DRIVE FUNCTION. WHILE DRIVING DOWNHILL, THE VEHICLE UNINTENTIONALLY SHIFTED OUT OF FOUR-WHEEL DRIVE WITH THE FAILURE LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO MTN. VIEW CHRYSLER DODGE JEEP RAM (6276 ALABAMA HWY, RINGGOLD, GA 30736, (706) 935-2328) TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF INTERNAL GEAR DAMAGE IN THE POWER TRANSFER UNIT. THE CONTACT WAS INFORMED THAT THE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,203.*DT*JB
2016 JEEP CHEROKEE. WHEN STARTING TO ACCELERATE FROM A STOP, CAR STARTS TO MOVE THEN HESITATES AS IF SHIFTING TO A HIGHER GEAR, WAY TO EARLY. RPMS GO UP THEN TRANSMISSION SHIFTS BACK DOWN TO CORRECT GEAR, CAUSING JERKING REACTION AND THEN RUNS NORMALLY. THE ONLY GOOD THING IS THAT THIS PROBLEM COMES AND GOES. PROBLEMS STARTED AROUND 2018 WITH AROUND 15000 MILES.
SERVICE SHIFTER LIGHT CAME ON WITH ALL THE GEAR LIGHTS LIT UP TOO. VEHICLE WAS PARKED WHEN LIGHTS FIRST CAME ON. TOOK IT TO THE DEALERSHIP AND THE SERVICE DEPT. SAID THAT THE SHIFTER BOX AND WIRES NEED REPLACED. SERVICE DEPT. SAYS CHEROKEE ARE KNOWN FOR THIS. VEHICLE ONLY HAS 49700 MILES.
I HAVE OWNED MY 2016 CHEROKKE SINCE JAN 2020 IN APRIL IT BEGAN TO RUN FUNNY THATS WHEN I DISCOVERED THE VEHICLE SUFFERING FROM EXCESSIVE OIL CONSUMPTION. I HAVE BEEN TO MULTIPLE DEALERSHIPS DOING OIL CONSUMPTION TEST JUST TO BE TOLD I WENT OVER THE MILEAGE A NEW TEST HAS TO BE STARTED. NOW HERE I AM WITH THE SAME ISSUE JUST THE RUN AROUND. I ALSO HAVE A TRANS THAT CLUNKS AND BANGS INTO GEAR. SOMETIMES IT WILL HANG BEFORE SHIFTING OR GEAR HUNT AND TRY TO SHIFT INTO TWO GEARS AT ONCE. I TOLD THE DEALER THIS TO BE TOLD THAT WAS NORMAL OR THAT MY BRAKES WERE THE PROBLEM. IT STILL HASNT BEEN RESOLVED IM STUCK PAYING ON THIS JUNK I OWE MORE THAN ITS WORTH SO I CANT GET RID OF IT. I JUST WANT JEEP TO TAKE ACCOUNTABLITY AND FIX IT OR REPLACE IT. ALL OF THESE ISSUES HAPPEND IN CITY DRIVING ON BUSY ROADS AND INTERSTATES AS WELL AS COUNTRY AREAS WITH TRAFFIC.
THE INDICATOR LIGHT CAME ON THAT READ 'SERVICE SHIFTER'. THEN THE P R N D LIT UP AT THE SAME TIME IN RED.
THE SERVICE TRANSMISSION LIGHT AND CHECK ENGINE LIGHT KEEPS COMMING ON HAD IT IN THE SHOP TWICE AND THEY CAN NOT FIND A PROBLEM. I DO NOT TRUST THE CAR TO TAKE A TRIP IN AND THAT IS WHY I BOUGHT IT. IT STARTED WHEN I FIRST BOUGHT IT AND IT STILL IS DOING IT
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR A WHILE. THE CONTACT STATED WHILE ATTEMPTING TO RESUME DRIVING, THE VEHICLE HESITATED. THE CONTACT STATED SHE DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
I WAS DRIVING ON THE FREEWAY WITH A FRIEND, HAD MY CRUISE CONTROL SET AND THE CAR STARTED SPEEDING UP, I PRESSED THE BRAKE PEDAL TO DISENGAGE AND IT DIDNT SO I PRESSED CANCEL ON THE STEERING WHEEL IT JUST KEEP GOING, I KEEP TAPPING THE BREAK PEDAL, FINALLY IT JUST WENT OFF,I ASKED MY GIRLFRIEND IF SHE FELT THAT, SHE SAID YES I THOUGHT YOU WERE DOING IT, I WONDERED WHAT YOU WERE DOING..I HAD A RECALL ON MY CAR EARILER FOR THE CRUISE CONTROL AND TOOK IT IN BUT IF THIS IS THE SAME ISSUE IT WASNT FIXED PROPERLY. I CALLED JEEP AND THEY SAID SINCE THERE ARE NO RECALLS ON MY VEHICLE ID HAVE TO PAY FOR THE REPAIR..I BELIEVE THIS IS THE SAME ISSUE.. THERE ARE ONLY 21683 MILES ON MY CAR..
SERVICE SHIFTER ISSUES, THIS IS MY FOURTH TIME NEEDING TO REPAIR/REPLACE THE BEZEL AND HARNESS.. DASH SAYS SERVICE SHIFTER AND ALL LIGHTS FROM PARK, DRIVE, REVERSE ETC LIGHT UP RED WHILE DRIVING AT WHICH TIME MUST PULL VEHICLE OVER AND RESTART TO RESET IT UNTIL REPAIRED. THIS HAS HAPPENED TO ME 4 TIMES NOW BEGINNING IN 2016, 2017, 2019, AND AGAIN NOW IN 2020. I SEE A LOT OF COMPLAINTS ON LINE WITH THIS ISSUE AND WOULD LIKE TO SUGGEST PERHAPS PUTTING OUT A RECALL ON THIS ISSUE.
IT FIRST STARTED WITH 911 VEHICLE PHONE "VEHICLE PHONE REQUIRES SERVICE" PLEASE CONTACT DEALER. THEN AFTER A FEW MONTHS THE DISPLAY WILL TAKE A WHILE TO TURN ON, AT ONE POINT DURING THAT TIME I WENT TO TURN ON MY CAR AND IT WOULDN'T START, IT SAID "KEY FOB NOT FOUND" WHEN KEY WAS WITH ME. IT DID FINALLY TURN ON AFTER I REMOVED THE KEY FROM FOB. I IMMEDIATELY TOOK IT TO THE DEALER AND THEY DID SOME UPDATES ON IT, COUPLE HUNDRED DOLLARS LATER. WAS WORKING FINE AFTER THAT, BUT TWO DAYS LATER I GOT THE INITIAL MESSAGE FROM ABOVE AND MY GPS WAS NOT WORKING. I TOOK IT BACK TO THE DEALER AND THEY SAID THEY WILL DO UPDATES AGAIN. DEALER CAME BACK AND SAID DURING THE UPDATES THE RADIO WENT (STOP WORKING)AND THEY HAD TO REPLACE THE RADIO. THEY ORDERED ONE, I TOOK IT IN FOR REPLACEMENT AND IT'S BEEN IN THE SHOP FOR 3 DAYS, THEY DON'T KNOW WHAT IS WRONG WITH IT. THEY SAID THEY ARE WAITING ON FACTORY TO ADVISE THEM.
TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP
FUEL PUMP FAILURE CAUSING EMMISION PURGE TANK TO FILL WITH FUEL CAUSING $1700 REPAIR BILL. TRANSMISSION SHIFTS WITH SUDDEN JERK UNEXPECTEDLY ALMOST CAUSING WHIP LASH.
SERVICE SHIFTER LIGHT COMES ON INSTRUMENT PANEL AS WELL AS ALL THE LIGHTS ON SHIFTER ITSELF. THIS HAS HAPPENED WHILE DRIVING ON I 69, PLACING IT IN PARK, AND ALSO WHEN STARTING THE VEHICLE. THE PICTURES INCLUDED ARE DATED 6/13/2020 BUT THIS HAS HAPPENED NUMEROUS TIMES SINCE AND THAT WASN'T THE FIRST TIME IT HAPPENED. DID REPORT TO WATERMARK TOYOTA IN MADISONVILLE,KY WHEN WE GOT THE OIL CHANGED ON 9/4/2020 AND THEY SAID COULDN'T IT TO SHOW A CODE. WE WILL NEED TO BRING IN WHEN IT IS SHOWING "SERVICE SHIFTER"
SERVICE SHIFTER LIGHT CAME ON. I HAD IT FIXED BEFORE. LIGHT CAME BACK ON WITHIN 3 MONTHS AFTER GETTING IT FIXED. I SAW A POST ON FACEBOOK ABOUT A LADY THAT HAD IT HAPPEN TO HER 2017 CHEROKEE. SHE STATED THAT THE LIGHT CAME ON RANDOMLY WHILE SHE WAS DRIVING AND THAT HER WHEEL LOCKED IN PLACE AND THE CAR SPED UP AND SHE CRASHED. CHRYSLER IS INVESTIGATING THE ISSUE. THE SAME ISSUE HAPPENS TO ME WHILE DRIVING. THE LIGHT COMES ON RANDOMLY.
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE RESTARTED THE VEHICLE AND DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO SMOKY MOUNTAIN CHRYSLER DODGE JEEP RAM LOCATED AT 556 HIGHLANDS RD, FRANKLIN, NC 28734, (828) 369-5003, WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE MODULE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO DEALER HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
SERVICE SHIFTER LIGHTS COME ON BUT ONCE YOU SHUT THE VEHICLE OFF THE NEXT TIME YOU START THE CAR IT'S OF IT COMES ON AND COMES OFF. ALL LIGHTS ON THE SHIFTER LIGHT IN RED AND STAY ON. VEHICLE WAS IN DRIVE AND I WAS DRIVING IN THE CITY.
LIGHTS ON DASH TURNED RED AND SAYS SERVICE SHIFTER. THIS HAPPENED ABOUT 6-8 MONTHS AGO AND NOW AGAIN TODAY
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 70-80 MPH, THE VEHICLE WAS VIBRATING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH POINTE CHRYSLER JEEP DODGE RAM (5210 S IH 35 FRONTAGE RD, AUSTIN, TX 78745 (512)774-6306) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE OUTPUT SHAFT AND PVT NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE VEHICLE HESITATED TO START FOR A FEW MOMENTS THEN RESUMED NORMAL OPERATION. BAYIRD DODGE CHRYSLER JEEP RAM OF WEST MEMPHIS (1901 E. SERVICE RD, WEST MEMPHIS, AR 72301, (870) 394-9608) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THE LEATHER ON THE DASHBOARD STARTED TO LOOSEN ON THE PASSENGER'S SIDE AND CONTINUED TO THE DRIVER'S SIDE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 10,000.
NUMEROUS TIMES WHILE IN MOTION DRIVING ON A CITY STREET AND FREEWAY, "SERVICE TRANSMISSION" APPEARS ON DASHBOARD FOLLOWED BY THE CHECK ENGINE LIGHT COMING ON. VEHICLE BEGINS TO LOSE POWER, LOSS OF DRIVE. PRESSING DOWN ON THE GAS PEDAL DOESN'T WORK. VEHICLE WILL NOT ACCELERATE. HAVE HAD TO PULL OVER AND PLACE VEHICLE IN PARK OR TURN THE ENGINE OFF. VEHICLE WILL THEN HAVE POWER AGAIN. ALSO HAVE HAD VEHICLE ATTEMPT TO SHIFT WHILE IN MOTION DRIVING SLOWLY THROUGH A PARKING LOT. WARNING CAME UP ON DASHBOARD STATING YOU HAVE TO BE IN PARK BEFORE SHIFTING. CHECK ENGINE LIGHT CAME ON AND VEHICLE LOST POWER, LOSS OF DRIVE. HAD TO PARK AND TURN THE ENGINE OFF. THERE WAS A RECALL FOR 2014-2017 JEEP CHEROKEES FOR PTU, JULY 2020, NHTSA CAMPAIGN: 20V343000, BUT MY VIN WAS NOT INCLUDED IN THIS RECALL. I WAS ADVISED BY FCA TO TAKE THE VEHICLE TO MY DEALERSHIP AND HAVE THEM DIAGNOSE ISSUE, BUT WOULD HAVE TO PAY OUT OF POCKET. I DON'T FEEL THAT IS REASONABLE SINCE MY VEHICLE IS PERFORMING THE WAY THE RECALL SUMMARY DESCRIBES. I AM NO LONGER UNDER WARRANTY AND NOT COVERED UNDER AN EXTENDED WARRANTY. THIS ISSUE HAS BEEN ONGOING ALL YEAR STARTING JAN 2020 UP UNTIL NOW, SEPT 2020.
WHILE DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR, MY VEHICLE DINGED AND THE SPEEDOMETER DISPLAY SHOWED SERVICE SHIFTER. I LOOK AT THE GEAR SHIFT, WHICH WAS STILL IN DRIVE, AND ALL THE LIGHTS WERE ON. THIS HAS HAPPENED REPEATEDLY OVER THE PAST YEAR OR SO AT RANDOM TIMES: ON THE HIGHWAY WHILE DRIVING, WHILE AT STOP SIGNS, WHEN STARTING THE CAR FOR THE FIRST TIME OF THE DAY. SOMETIMES I WILL GO WEEKS WITHOUT A PROBLEM, OTHER TIMES I WILL GO MINUTES. THE CURRENT WORK AROUND IS TO SHUT THE CAR OFF AND TURN IT BACK ON.
THE SUNROOF WILL NOT CLOSE. WHEN THE BUTTON IS PRESSED TO AUTO-CLOSE THE SUNROOF, THE ROOF BEGINS TO CLOSE BUT STOPS 3-5 INCHES FROM FULL CLOSE AND THEN REOPENS FULLY. IT TAKES THREE ATTEMPTS TO AUTO-CLOSE BEFORE THE SYSTEM STOPS AUTO-CLOSE AND THEN YOU HAVE TO HOLD THE CLOSE BUTTON FOR IT TO FULLY CLOSE. I'VE HAD THIS REPAIRED ONCE DURING WARRANTY BUT IT IS HAPPENING AGAIN.
WE'RE GETTING THE 'SERVICE 4WD' WARNING AGAIN. THIS ISN'T THE FIRST TIME IT HAPPENED.
THE TRANSMISSION LIGHT HAS BEEN ON PRETTY MUCH SINCE I GOT THE VEHICLE. HAVE TAKEN IT IN TO ORILEYS AND WAS TOLD CODES WERE EITHER TRANSMISSION OR FIRING. I WAS TOLD TO CHANGE THE COIL PACKS. THIS SEEMED TO FIX THE ISSUE OF IT BOGGING DOWN WHILE DRIVING. LIKE IT WOULDN'T SHIFT. IF U PUT IT IN MANUAL IT WOULD WORK. COIL PACKS FIXED ALL THAT. NOW MY WIFE DRIVES VEHICLE IN DETROIT TRAFFIC AND THE VEHICLE JUST SLIPS OUT OF GEAR WHILE DRIVING. HAS BEEN VERY DANGEROUS WHILE IN FLOW OF HIGH SPEED TRAFFIC. VEHICLE LIKE WANTING TO STOP IMMEDIATELY AND ALMOST GET REAR ENDED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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