Page 28 of 36 · complaints 1,351–1,400 of 1,794

2015 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Electrical System
Filed Jul 11, 201646,338 milesCA

ALTERNATOR JUST WENT OUT, KILLED BATTERY,AND THE RED LIGHT WENT ON ALL AT THE SAME TIME,, NO WARNING, AGAIN ,ALL HAPPEN AT SAME TIME,AND WHILE DRIVING HOME,IN MOTION.

Power Train
Filed Jul 7, 201630 milesOH

WHEN STARTING OUT AND PRESSING LIGHTLY ON GAS PEDAL ENGINE CAUSES THE CAR TO ROCK SIDE TO SIDE. ANOTHER AND EVEN BIGGER PROBLEM OCCURS WHEN AT A STOP AND PREPARING TO ENTER FLOW OF TRAFFIC. WHILE LIGHTLY PRESSING GAS PEDAL THE CAR SLIGHTLY REVS BUT DOES NOT MOVE, THEN ACCELERATES EXCESSIVELY CAUSING THE TIRES TO SCREECH. THIS HAS CAUSED US TO NARROWLY MISS GETTING HIT BY ON COMING TRAFFIC. THEN BECAUSE OF THE EXCESSIVE ACCELERATION YOU HAVE VERY LITTLE TIME TO CORRECT YOUR STEERING. WE WERE NOT TOLD OF THIS ONGOING PROBLEM WITH THIS MODEL OF ENGINE WHEN WE PURCHASED THE CAR NEW. EVEN THOUGH THEY KNEW OF THE PROBLEM IN 2013. THAT IS DECEPTION. SO FAR WE HAVE HAD THE SOFTWARE FLASHED 2 TIMES AND WILL PURSUE LEGAL HELP WITH OHIO LEMON LAW IF PROBLEM IS NOT RESOLVED. THIS COULD CAUSE SERIOUS HARM OR DEATH IF NEGLECTED. AFRAID TO DRIVE AN UNSAFE VEHICLE.

Engine
Filed Jul 6, 20161,000 milesOH

I HAVE HAD THE VEHICLE IN SEVERAL TIMES FOR CHECK ENGINE LIGHT. I HAS BEEN ON FOR THE ENTIRE TIME I HAVE HAD IT. THEY HAVE SAID IT WAS INTAKE MANIFOLD BOLTS LOOSE AND SEVERAL PROGRAM UPDATES. THIS LAST TIME THEY SAID IT WAS THE FUEL CAUSING THE PROBLEM. I HAVE USED 5 DIFFERENT FUELS AND THE LIGHT STAYS ON. THERE HAS BEEN SEVERAL PROBLEMS WITH ENGINE SURGING WHEN I PUT IT IN REVERSE AND AT A STOP LIGHT.

Electrical System › Software
Filed Jul 6, 201622,000 milesTN

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WHILE VEERING LEFT. THE DEALER DIAGNOSED THAT THE VEHICLE REQUIRED A COMPUTER UPDATE. THE COMPUTER WAS UPDATED, BUT THE FAILURE RECURRED. A WARNING MESSAGE APPEARED AND THE INSTRUMENT PANEL DIMMED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Structure
Filed Jul 5, 2016CO

2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR/ REPLACE AUTOMATIC TAILGATE RECALL 15V-393. *SMD THE CONSUMER STATED THE TAILGATE STOPPED WORKING TWO MONTHS INTO OWNING THE VEHICLE. THE DEALER CLAIMED THEY COULD NOT FIND AN ISSUE, DESPITE THE FACT THE TAILGATE WOULD NOT LATCH, WHEN THE CONSUMER ARRIVED. A FEW WEEKS LATER, THE PROBLEM HAPPENED AGAIN AND IT SOON RESOLVED ITSELF WHEN THE HE RETURNED TO THE DEALER. *JB

Power Train
Filed Jul 5, 20162,666 milesCA

WE PURCHASED OUR 2015 JEEP CHEROKEE NEW AND WITHIN A FEW MONTHS OF DRIVING THE JEEP WE STARTED TO NOTICE WHAT I WOULD CALL HORRIBLE LAG ISSUES. THE CAR WOULD DRIVE JERKY AND WHEN THE CAR WAS AT A STOP AND YOU APPLIED THE GAS TO GO, IT WOULD SEEM LIKE IT WASN'T GETTING THE GAS AND WILL HAVE A HARD TIME ACCELERATING. WE TOOK THE CAR IN AND THEY DETECTED THE PROBLEM AND SAID THEY DID A COMPUTER UPDATE. SHORTLY AFTER, THE JEEP STARTED A VERY SCARY SELF ACCELERATION WHERE THE CAR WOULD ACCELERATE ON ITS OWN AND TAKE OFF WITHOUT APPLYING GAS OR HAVING FOOT ON GAS PEDAL. THE JEEP WOULD LUNGE SO VIOLENTLY AND IT WAS HARD TO MAKE IT STOP AND TRIED TO LUNGE THRU THE BRAKING. I HAVE TAKEN THE CAR BACK IT SEVERAL TIMES AS BOTH OF THESE ISSUES HAPPEN AND MAKES IT VERY DANGEROUS TO DRIVE. MY DAUGHTER WAS ALMOST IN A HORRIBLE COLLISION WITH A LARGE TRUCK AND REAR ENDED BECAUSE THE CAR WAS LAGGING SO BAD MAKING A RIGHT HAND TURN FROM A RED LIGHT. THANKFULLY THE TRUCK WAS ABLE TO SWERVE AROUND US AND WE DIDN'T GET HIT. WE INITIATED THE LEMON LAW ON THIS JEEP AS IT IS TOO DANGEROUS TO DRIVE. THE JEEP HAS BEEN IN FOR SERVICING MANY TIMES AND THE PROBLEM HAS STILL NOT BEEN RESOLVED. I HAVE GOOGLED THIS ONLINE AND FOUND OTHER JEEP OWNERS WITH EXACT FRIGHTENING CONCERNS. VERY UPSETTING AND DANGEROUS. I HAVE THE DOCUMENTATION FOR ALL THE TIMES THE CAR HAS BEEN TO SERVICE FOR THIS AND THEY UNDERSTAND THE PROBLEM AND SAID THEY HAVE OTHER JEEPS WITH SAME CONCERNS.

Power Train
Filed Jul 4, 201612,850 milesIA

VEHICLE HAS JERKY, HARSH SHIFTS IN LOWER GEARS WENT ACCELERATING OR TURNING. IT HAS MADE THE TIRES CHURP A FEW TIMES SHIFTING INTO LOWER GEARS WHEN ACCELERATING OR TURNING. SOMETIMES HANGS OUT IN 2ND OR 3RD GEARS AND WILL NOT SHIFT FOR 4 TO 5 SECONDS. WHEN SHIFTING FROM PARK TO DRIVE, IT SOMETIMES TAKES 3 TO 4 SECONDS FOR DRIVE TO ENGAGE. WHEN AT CRUISING SPEED, IT RUNS AT 1000 TO 1200 RPM CAUSING IT TO VIBRATE AND SHAKE BECAUSE IT WON'T DOWNSHIFT WHEN I GIVE IT GAS. SOMETIMES WHEN STARTING THE VEHICLE I'LL SHIFT FROM PARK TO DRIVE AND IT WON'T ENGAGE AND TELL ME TO "SHIFT TO P THEN DESIRED GEAR". BEEN TO DEALER 2 SEPARATE TIMES FOR SOFTWARE UPDATES, 3RD TIME WAS TOLD THAT'S JUST HOW THE VEHICLE RUNS, 4TH TIME REPLACED THE VALVE BODY ON THE TRANSMISSION TWICE BECAUSE THE FIRST ONE DIDN'T WORK, 5TH TIME THEY REPLACED THE WHOLE TRANSMISSION, AND 6TH TIME WAS TOLD THAT IS JUST HOW THE VEHICLE RUNS AGAIN. NONE OF THIS "FIXES" HAVE DONE ANYTHING TO MAKE IT ANY BETTER. WITH ALL THESE ISSUES, THIS IS A VERY UNSAFE VEHICLE TO DRIVE. IT'S ONLY A MATTER OF TIME BEFORE THIS VEHICLE IS THE CAUSE OF A ACCIDENT.

Engine
Filed Jul 3, 20162,000 milesNJ

TRANS WANTS TO MAKE THE CARS SPEED UP WHEN TRYING TO SLOW DOWN. ALSO WHEN STEPPING ON GAS PEDAL THE JEEP HAS A LIFTING FEELING LIKE THE ENGINE MOUNTS ARE BROKEN. SOMETHING NOT RIGHT WITH ENGINE AND OR TRANS. THE DEALER TOLD NO PROBLEMS FOUND. BUT I NOW SEE SOME PEOPLE ARE COMING FORWARD TALK ABOUT SAME ISSUE I AM HAVING?

Power Train
Filed Jul 1, 201618,000 milesNY

THE TRANSMISSION DOESN'T DOWNSHIFT PROPERLY. IF YOU DON'T STOP COMPLETELY, WHEN YOU TRY TO ACCELERATE, IT FEELS LIKE THE TRANSMISSION SLIPS THEN IS DOWNSHIFTS INTO FIRST. THEY JEEP THEN LURCHES FORWARD. IT CAN BE HARD TO CONTROL WHEN TURNING. THE DEALERSHIP TOLD ME THE IT'S FUNCTIONING AS DESIGNED.

Power Train
Filed Jun 29, 201610,000 milesNC

JEEP IS UNSAFE TO DRIVE AND GETS WORSE AND WORSE. JUMPS AND SHIFTS ERRATICALLY, RPM'S SPIKE WHEN COMING TO STOP CAUSING VEHICLE TO JUMP AND LUNGE FORWARD, HAS ALMOST CAUSED SEVERAL ACCIDENTS ALREADY. STARTING TO SLOWLY MOVE FORWARD AFTER A ROLLING STOP FRONT TIRES BARKED AND SQUEALED AS VEHICLE WAS TAKEN OFF. FAMILY FEELS UNSAFE DRIVING THIS VEHICLE WITH 14,000 MILES AND HAS OCCURRED SINCE 1500. HAS HAPPENED AT LEAST 40 TIMES HOWEVER DATE BELOW ONLY ALLOWS ME TO CHOOSE ONE..

Steering
Filed Jun 29, 201614,000 milesRI

FCA ISSUED CUSTOMER SATISFACTION NOTIFICATION S13 - FLAT TOW ADDENDUM CARD IN APRIL 2016. THIS ADDENDUM CARD DOES NOT RESOLVE THE PROBLEM OF FLAT TOWING. I PURCHASED THE 2015 JEEP CHEROKEE SPECIFICALLY BECAUSE FCA INDICATED THE VEHICLE IS TOWABLE 4-WHEELS DOWN. THE ADDENDUM REFERS TO A "MOPAR FLAT TOW WIRING KIT" WHICH WAS NOT INSTALLED AS PART OF THIS NOTIFICATION. AS A RESULT, WHEN THE CAR IS TOWED (THUS, IN-MOTION BEHIND THE TOWING VEHICLE) 4-WHEELS DOWN THE FRONT OF THE CAR STEERING "WOBBLES" (SOMETIMES SEVERELY) BECAUSE THE WIRING KIT IS REQUIRED NOW. IT WAS NOT PART OF THE CAR THAT I PURCHASED AND I BELIEVE FCA SHOULD INSTALL THE WIRING KIT AT NO COST TO THE CONSUMER AS THIS IS A HAZARD TO BOTH THE OWNER AND ANY OTHER PERSON OR VEHICLE THAT MAY BE IN THE VICINITY WHEN SAID VEHICLE IS BEING TOWED. NOTE: WEBSITE SAYS MULTIPLE FILES ARE UPLOADABLE. WEBSITE DOES NOT WORK CORRECTLY AND ONLY ALLOWS 1 FILE TO BE UPLOADED! I HAVE ADDITIONAL FILES!

Power Train
Filed Jun 29, 20161,341 milesCA

I HAVE BEEN CONSISTENTLY HAVING TRANSMISSION ISSUES WITH MY JEEP CHEROKEE 15' TO INCLUDE BUT NOT LIMITED TO: JUMPY, LURCHING AND ROUGH SHIFTING DURING ACCELERATION AND DECELERATION, INCONSISTENT ACCELERATION, GRINDING/CLICKING NOISES DURING AUTOMATIC SHIFTING AND DELAYED SHIFTING. THE ROUGH SHIFTING,LURCHING AND JUMPINESS IS NOTICEABLE ON CITY STREETS AND AT LOW SPEEDS IN MY PARKING GARAGE. THE DELAYED SHIFTING HAS HAPPENED ON CITY STREETS. THE INCONSISTENT ACCELERATION IS NOTICEABLE AT HIGHWAY SPEEDS ALONG WITH ERRATIC SHIFTING PATTERNS THAT ARE UNPREDICTABLE. THE SCARIEST THING ABOUT THIS TRANSMISSION IS ITS TENDENCY TO LURCH FORWARD WHEN I TRY TO PARK MY CAR, WHEN I AM STOPPED AT A RED LIGHT OR WHEN I START MY CAR AND HEAD OUT OF MY PARKING GARAGE.

Power Train
Filed Jun 28, 201625,800 milesNC

LAST SUMMER, I WAS IN THE DEALERSHIP FOR THE SECOND TIME REGARDING WHAT SEEMS TO BE A TRANSMISSION PROBLEM. THE FIRST TIME WAS A COUPLE OF MONTHS PRIOR WHEN THE EMERGENCY LIGHTS CAME ON MY DASH REGARDING, ENGINE, TRANSMISSION, ETC' AFTER THREE ATTEMPTS, OF TURNING OFF/ON MY CAR, I WAS ABLE TO FINALLY PUT MY CAR INTO GEAR AND GO. I BROUGHT THE CAR IN AND THEY PERFORMED AN UPGRADE TO THE COMPUTER SYSTEM WHICH SEEMED TO FIX THE PROBLEM. THE SECOND TIME I EXPERIENCED ANY ISSUES WITH MY CAR WAS LAST WEEK WHEN I WAS DRIVING ON THE HIGHWAY GOING ABOUT 30 MPH WHEN I ACCELERATED TO PASS ANOTHER DRIVER AND MY CAR JUST REVVED'THERE WAS NO ACCELERATION WHEN I PRESSED ON THE GAS. AS YOU COULD IMAGINE, I WAS REALLY SHOCKED BY THIS. IN ADDITION TO THESE INCIDENTS, THE CAR WILL 'JUMP' INTO GEAR'.MORE OFTEN WHEN I PUT MY CAR IN REVERSE. I HAVE HAD SEVERAL ISSUES WITH THE TRANSMISSION ON THIS VEHICLE. STARTING WITH THE LIGHTS AND ALERTS COMING ON...WHILE IN PARK, PREVENTING ME TO START THE VEHICLE, ALL THE WAY UP TO DRIVING 70 MPH AND HAVING THE ALARMS GO OFF REGARDING CHECK TRANSMISSION ISSUES AND SERVICE TRANSMISSIONS. EACH TIME WHEN THE CAR WAS IN MOTION, I WOULD PULL OVER AND THE TRANSMISSION WOULD NOT ENGAGE, EVENTUALLY, WHEN I WOULD TURN OFF THE CAR AND RESTART IT, IT WOULD WORK WITHOUT A PROBLEM....UNTIL THE NEXT TIME. QUITE OFTEN, I WOULD ACCELERATE ONLY TO STAND STILL AND HEAR THE ENGINE REVVING. THESE RECURRING TRANSMISSION ISSUES ARE MAKING IT DIFFICULT FOR ME TO BE A DEVOTED JEEP C

Unknown or Other
Filed Jun 27, 20167,898 milesNJ

VEHICLE PARKED IN THE DRIVE WAY AFTER RETURNING FROM WORK.SHORTLY AFTER DISCOVERED THAT TAILGATE GLASS SHATTERED AND FALLING OFF THE VEHICLE. NO EVIDENCE OF GLASS BEING HIT OR CRACKED PRIOR TO THE INCIDENT.

Power Train
Filed Jun 27, 201622,140 milesOH

2015 JEEP CHEROKEE TRANSMISSION FAILED TO PROVIDE FORWARD MOTION AFTER INITIAL ACCELERATION DURING LEFT HAND TURNS WITH ONCOMING TRAFFIC, RESULTING IN NEAR COLLISION ON MULTIPLE OCCASIONS (11). THE CONDITION PRESENTS ON ANY/ALL ROAD TYPES AND CONDITIONS WHEN TURNING LEFT AND OCCASIONALLY WHEN PROGRESSING STRAIGHT FROM A STOPPED POSITION. ONCOMING VEHICLES HAVE HAD TO STOP TO AVOID A HEAD ON COLLISION. DEALER HAS BEEN MADE AWARE OF DEFECT AND THE VEHICLE HAS BEEN IN FOR REPROGRAMMING ON TWO OCCASIONS WITHOUT PROPER REPAIR. CURRENT MILEAGE IS 22,147 MILES

Power Train
Filed Jun 26, 201632,000 milesMI

CAR DOES NOT TAKE OFF WHEN GOING FROM REVERSE TO DRIVE. THE CAR STAYS STATIONARY FOR ABOUT 1-2 SECS EVENTHOUGH THE GAS PEDAL IS DEPRESSED. IT IS AS IF THE TRANSMISSION IS STUCK AND WILL NOT MOVE.

Power Train
Filed Jun 25, 201628,500 milesNY

I PURCHASED MY JEEP AT GARDEN CITY JEEP ON 06/06/16 & THE VEHICLE TEST DROVE FINE (FOR THE 10 MINUTES I GOT TO DRIVE THE VEHICLE). UPON OWNING IT FOR A FEW DAYS I NOTICED THAT THERE WAS A WOBBLE IN THE FRONT END WHEN TRAVELING BETWEEN 0-20MPH SPECIFICALLY WHEN THE VEHICLE SHIFTED BETWEEN 1ST & 2ND GEAR WHEN GOING BOTH STRAIGHT OR MAKING A RIGHT TURN. I ALSO NOTICED VERY POOR TRANSMISSION SHIFTING PRIMARILY AT LOW SPEEDS, IN STOP & GO TRAFFIC, IN PARKING LOT (TRAVELING SLOW), WHEN REVERSING, & EVEN WHEN TRAVELING AT MODERATE SPEEDS (30-60MPH) WHEN THE VEHICLE WOULD SHIFT UP & DOWN BETWEEN 4TH, 5TH, & 6TH. THE TRANS WOULD JERK, TUG, & CLUNK INTO GEAR SOMETIMES MORE NOTICEABLE THEN OTHERS. I TOOK THE CAR TO THE DEALER & THE WOBBLE WAS FIXED. IN ADDITION THE DEALER FLASHED THE SOFTWARE ON MY TRANS & FOR THE FIRST DAY IT FELT CONSIDERABLY BETTER HOWEVER AFTER DRIVING IT FOR 2 WEEKS THE TRANS FELT VERY SLUGGISH AGAIN. THE CAR NOW JERKS BETWEEN 1ST, 2ND, & 3RD GEAR AGAIN PRIMARILY AT LOW SPEEDS OR DURING GENTLE ACCLERATION...IT ALSO SEEMS TO FEEL VERY SLUGGISH IN 4TH & 5TH GEAR WHEN THE CAR IS COASTING AROUND 30-55MPH...ANY ACCELERATION AFTER LETTING THE CAR COAST CAUSES THE TRANS TO JERK INTO GEAR. ALMOST 100% OF THE TIME NOW WHEN I AM WAITING AT A RED LIGHT, OR AM STOPPED ON THE ROAD FOR ANY REASON, & THEN NEED TO ACCELERATE UNLESS I ACCELERATE VERY AGGRESSIVELY THE CAR FEELS AS IF IT IS SHIFTING 3 TO 5 TIMES HOWEVER THE CAR IS ONLY IN 2ND OR 3RD GEAR. IT ALMOST SEEMS AS IF IT IS

Service Brakes
Filed Jun 22, 201617,000 milesIL

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE CHECK ENGINE AND BATTERY WARNING LIGHTS ILLUMINATED. IN ADDITION, THE 'PLACE THE VEHICLE IN PARK POSITION' WARNING MESSAGE DISPLAYED. THE VEHICLE WAS PLACED INTO THE PARK POSITION AND ANOTHER ERROR MESSAGE ILLUMINATED STATING 'PLACE THE VEHICLE IN THE DESIRED GEAR'. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Power Train
Filed Jun 22, 201610,000 milesMI

SINCE THE DATE OF DELIVERY - ON A DAILY BASIS, WHEN IN LOW GEARS, STOP AND GO CITY DRIVING, THE TRANSMISSION SLIPS, JUMPS, JERKS, AND WILL OFTEN BOG DOWN. ACCELERATION IS EXTREMELY JERKY WHEN TAKING OFF FROM A LIGHT OR TURNING A CORNER. THE VEHICLE HAS HAD AT LEAST THREE COMPUTER UPDATES TO RESOLVE THE ISSUE WITH ONLY EXTREMELY SLIGHT TO NO IMPROVEMENT. ON SEVERAL OCCASIONS I HAVE NOT BEEN ABLE TO MOVE THE VEHICLE SAFELY OUT OF THE WAY OF DANGER AS QUICKLY AND RELIABLY AS I SHOULD HAVE BEEN, ONLY NARROWLY AVOIDING AN ACCIDENT.

Power Train
Filed Jun 22, 201621,000 milesMI

THE ROUGH SHIFTING IN LOW GEARS IS AN ANNOYANCE THE TRANS DISENGAGING IN AN ACCELERATED LEFT TURN WAS A NEAR MISS CRASH. IT'S HAPPENED TWICE NOW AND I'VE DETERMINED THE CONDITIONS UNDER WHICH IT HAPPENS. IN BOTH CASES THE CONDITIONS HAVE BEEN THE SAME. CONDITIONS: I LIVE IN A CITY WITH HEAVY TRAFFIC. TRAVEL ON A TWO LANE ROAD TO MY HOME AND IT IS AT A CRAWLING PACE. I HAVE TO TURN LEFT INTO SUB. THERE IS OPPOSING TRAFFIC & LIMITED OPENINGS TO TURN. YOU HAVE TO "HIT IT" TO MAKE YOUR LEFT TURN BETWEEN THE OPPOSING TRAFFIC CARS (NO STOP LIGHT). WHEN YOU HIT IT, THE ENGINE REVS IN THAT LOW GEAR AND YOU ARE NOW INTO THE OPPOSING LANE AND YOU HAVE SECONDS WHERE YOU SEEM LIKE YOU'RE JUST FLOATING (NO TRANSMISSION ENGAGED) THROUGH THAT LANE. THE OPPOSING CAR IS STILL COMING AT YOU. THE TRANS FINALLY JERKS AND ENGAGES AND YOU SQUEAL YOUR TIRES TO QUICKLY GET OUT OF THE WAY AND NOT GET HIT. IT'S CLOSE ENOUGH THAT THE OPPOSING CAR BEEPS IT'S HORN AT YOU. IT'S BAD, WHEN YOU DON'T TRUST YOUR VEHICLE (ONLY 1 YEAR OLD) TO ANOTHER PERSON. I WORRY FOR THEIR SAFETY! I'M DISSATISFIED WITH THE VEHICLE ONLY BECAUSE OF THE TRANSMISSION. IF I HAD MY WAY, I'D BE GIVING IT BACK TO THE DEALERSHIP.

Unknown or Other
Filed Jun 22, 20161,000 milesCA

THE 9 SPEED TRANSMISSION ON THE JEEP IS HORRIBLE. MY CAR JERKS, SLIPS AND STALLS WHEN YOU START IN FIRST GEAR. EVERY TIME I STOP AND BEGIN TO ACCELERATE THE CAR JERKS. IT IS HORRIBLE AND THERE IS NO FIX FOR IT.

Engine
Filed Jun 22, 201612,111 milesVA

ISSUES BEGAN IN DECEMBER, 2015 WITH INTERMITTENT HARD SHIFTING IN THE LOWER GEARS WHEN PULLING OUT. DEALER COULDN'T 'DUPLICATE' SAME. HARD SHIFTING HAS GONE FROM INTERMITTENT TO PRETTY MUCH ALL THE TIME WHEN PULLING OUT, BACKING UP AND ONLY IN THE LOWER GEARS. I HAVE HAD THE JEEP TO THE DEALERSHIP A TOTAL OF 5 TIMES, HAVE FILED A COMPLAINT WITH FIAT/CHRYSLER AND HAVE HAD NO LUCK/RESPONSE OTHER THAN THEY CAN'T GET MY CAR TO DUPLICATE WHAT I SAY IT IS DOING. ON MORE THAN ONE OCCASION IT HAS GOTTEN STUCK IN FIRST GEAR AND I HAVE HAD TO USE THE SLAP STICK TO GET IT OUT OF THE STUCK GEAR. SHIFTING IS ALMOST TO THE POINT OF GIVING ME WHIPLASH AND HAS GOTTEN WORSE.

Power Train
Filed Jun 22, 20169,800 milesVA

TRANSMISSION HAS FAILED TWICE IN LESS THAN 100 MILES. WE ARE ON OUR THRID TRANSMISSION

Electronic Stability Control (esc)
Filed Jun 22, 201619,000 milesSC

SUV SHUTS OFF IN THE MIDDLE OF ROAD WHILE DRIVING NORMAL SPEED, CITY OR HIGHWAY HAPPENS BOTH; ALL LIGHTS ON DASH ARE FLASHING, BRAKE LIGHT COMES ON FOR NO REASON, ALERTS TO CHECK TRANSMISSION, CHECK PARKING BRAKE, CHECK ENGINE, CAR JUS STOPS AND WONT MOVE BUT ENGINE STILL SOUNDS LIKE IT'S RUNNING,, AND AND ALL OTHER ELECTRONIC GAUGES ARE FLASHING ...HAS BEEN TAKEN BACK TO DEALER TWO/THREE TIMES IN ONE MONTH TO FIX BUT BUT THE SAME PROBLEM ALWAYS COMES BACK AGAIN,. NOT IMPRESSED; I HAVE OWNED JEEPS ALL MY LIFE NEVER HAD THIS PROBLEM, THIS SUV IS DANGEROUS, I BOUGHT THIS CAR AND PAID $38 THOUSAND AND HAVE 19K MILES ON IT . I EVEN TRIED TO TRADE IT IN WITH THE SAME DEALER AND WAS TOLD IT WAS ONLY WORTH 17K WHICH IS LESS THAN HALF WHAT I PAID FOR IT A YEAR AND A HALF AGO! HOW IS THIS EVEN LEGAL? WHY AM I MAKING CAR PAYMENTS FOR A SUV THAT CHRYSLER KNOWS IS DEFECTIVE AND ONE WHICH THEY HAVE NOT RESOLVED ISSUES ? HOW CAN CHRYSLER GET AWAY WITH THIS ? AND THIS IS THE AUTO MANUFACTURER THAT OUR GOVERNMENT FINANCIALLY BAILED OUT A FEW YEAR WITH OUR TAX DOLLARS? HOW WOULD CHRYSLER RESPOND IF WE ALL QUIT MAKING PAYMENTS ON OUR LOANS ? I HAVE BEEN RESEARCHING THOUSANDS OF OTHER COMPLAINTS, SAME JEEP, SAME YEAR, ETC. I AM BECOMING MORE AND MORE CONVINCED THAT CHRYSLER REALLY DOESN'T CARE. THEY GOT THEIR MONEY UPFRONT ! FURTHERMORE THEY SHOULD NOT BE ALLOWED TO CONTINUE TO BE IN BUSINESS WHILE THEIR PRODUCTS ARE KNOWN SAFETY HAZARDS TO THE CONSUMER.! CHUCK D MOUNT PLEASANT, SC

Power Train
Filed Jun 21, 20165,000 milesMO

THE PROBLEM IS IN THE TRANSMISSION, WHEN SITTING AT A STOP LIGHT FOR INSTANT, YOU HAD BETTER KEEP YOUR FOOT ON THE BRAKE, IT WILL SOMETIMES TRY TO LURCH FORWARD, ALSO JUST SITTING AT A LIGHT YOU WILL HEAR A VERY LOUD CLUNK, LIKE IT JUST DOWN-SHIFTED, THESE TRANSMISSIONS ARE JUNK.

Power Train
Filed Jun 21, 201621,500 milesNC

1. DELAY IN FINDING GEAR WHEN ACCELERATING ON A DOWNSLOPE CAUSE A SUDDEN BUCKING OF THE VEHICLE INTO FAR LANE OF TRAFFIC. 2. SUDDEN DOWNSHIFT ON HIGHWAY CAUSED RAPID DECELERATION IN HIGH SPEED TRAFFIC. 3. JERKY SHIFTING BETWEEN GEARS CONTINUOUSLY.

Power Train1 injured
Filed Jun 21, 201611,700 milesCT

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. AFTER THE VEHICLE WAS PARKED, IT INDEPENDENTLY ROLLED BACK WITHOUT WARNING AND WAS PINNED BETWEEN THE GARAGE DOOR AND REAR OF THE VEHICLE. THE CONTACT SUSTAINED BRUISES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AFTER THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS TOWED TO THE DEALER FOR INVESTIGATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,700.

Power Train
Filed Jun 21, 2016VA

WHEN TAKING OFF FROM A COMPLETE STOP THE JEEP HESITATES OR HAS NO POWER TO WHEELS FOR 5- 10 SECONDS AT A TIME. WHEN PULLING OUT INTO AN INTERSECTION WE HAVE ALMOST BEEN HIT NUMEROUS TIMES BECAUSE THE VEHICLE WILL NOT MOVE. THE ENGINE REVS UP BUT NO POWER TO THE WHEELS. AND ONCE IT DOES START TO MOVE IT TAKES OFF AND GIVES YOU WHIPLASH. WE HAVE ALSO EXPERIENCED OUR TRANSMISSION GETTING LOCKED INTO AN UNKNOWN GEAR AND NOT SHIFTING UP OR DOWN. BOTH OF THESE INSTANCES HAVE HAPPENED ON HIGHWAYS AND IN CITY DRIVING. OUR DEALER REPLACED A RELAY THE FIRST TIME OUR CK ENGINE LIGHT CAME ON. THE SECOND TIME THEY REPLACED A TCM AND FLASHED OUR COMPUTER AND INSTALLED 5 SOFTWARE UPGRADES. THE THIRD TIME OUR CK ENGINE LIGHT CAME ON WHICH WAS LAST WEEK, THEY ARE NOW REPLACING OUR TRANSMISSION. THERE IS OBVIOUS NO FIX FOR THIS TRANSMISSION ISSUE AND IT'S UNBELIEVABLE THAT JEEP WOULD ALLOW THIS WELL KNOWN SAFETY ISSUE TO CONTINUE. THIS TRANSMISSION IS GOING TO GET SOMEONE HURT OR KILLED. NO DOUBT IN MY MIND. WHEN YOU PULL OUT INTO AN INTERSECTION AND HIT THE ACCELERATOR AND NOTHING HAPPENS AND THERE'S A TRACTOR TRAILER HEADED STRAIGHT FOR YOU, I'D LIKE TO KNOW WHAT JEEP RECOMMENDS YOU DO?

Power Train
Filed Jun 20, 201618,000 milesNM

THE TRANSMISSION HAS VERY ERRATIC BEHAVIOR. WHEN TRYING TO ACCELERATE QUICKLY, LIKE WHEN YOU ARE TRYING TO GET ONTO A BUSY ROAD FROM A SIDE STREET OR TRYING TO GET ONTO THE FREEWAY, THE ENGINE REVS VERY HIGH, LIKE THE TRANSMISSION IS OUT OF GEAR. AFTER A SECOND OR TWO YOU CAN FEEL A TROUBLING CLUNK AS IT FINDS A GEAR AND LUNGES FORWARD. I'VE ALMOST GOTTEN IN A FEW ACCIDENTS BECAUSE OF THIS. IT DOESN'T RESPOND TO ME PRESSING THE ACCELERATOR THEN IT VIOLENTLY SHIFTS INTO GEAR AND LUNGES FORWARD. I HAVE ALSO HAD THIS EXPERIENCE WHEN TRYING TO SHIFT INTO DRIVE AFTER REVERSING OUR OF MY DRIVEWAY. I'VE COMPLAINED TO THE DEALER A COUPLE OF TIMES. THEY HAVE SUPPOSEDLY UPDATED THE SOFTWARE, BUT I DO NOT FEEL A DIFFERENCE. THE DEALER LIKES TO CLAIM THAT IT'S A "FEATURE" OF THE ADAPTIVE TRANSMISSION TRYING TO ANTICIPATE WHAT I WANT IT TO DO. I'D RATHER IT JUST RESPOND TO WHAT I'M DOING.

Electrical System
Filed Jun 20, 201612,600 milesCA

ON 06/04/16, AT 12,600 MILES, THE JEEP FAILED COMPLETELY ON THE FREEWAY. WE WERE DRIVING 50 MPH IN HEAVY SOUTHERN CA TRAFFIC WHEN THE 'TRANSMISSION SERVICE REQUIRED' LIGHT AND THE RED CHECK ENGINE LIGHT FLASHED ON AND WE LOST ALL POWER. THIS HAPPENED INSTANTLY AND WITHOUT ANY WARNING. WE HAD TO THROW ON THE HAZARD LIGHTS AND DODGE ONCOMING TRAFFIC TO MOVE OVER 3 LANES TO EXIT THE FREEWAY AT LESS THAN 5 MPH. THIS WAS A TERRIFYING EXPERIENCE AND WE ARE LUCKY THE JEEP DID NOT CAUSE A MAJOR ACCIDENT! THE TUSTIN JEEP DEALERSHIP DID A SOFTWARE UPDATE AND SAID IT WAS FINE. FCA HAS REMAINED ADAMANT THAT THE PROBLEM IS NOT MECHANICAL, BUT SOFTWARE RELATED AND HAVE RELEASED 3 SOFTWARE PATCHES TO DATE BUT WE SEE NO IMPROVEMENT. ONE WEEK LATER ON 06/13/16 THE TRANSMISSION WAS STILL FUNCTIONING POORLY (HARD SHIFTS, UP SHIFTING AS YOU APPLY THE BREAK DOWNHILL, ETC.) AND THEN WE HAD ANOTHER PROBLEM. THE ALARM WENT OFF WITHOUT WARNING AND WOULD NOT SHUT OFF, EVEN WHEN THE JEEP'S ENGINE WAS TURNED ON. ONLY AFTER SEVERAL MINUTES AND PUSHING EVERY BUTTON ON THE KEY MULTIPLE TIMES DID IT FINALLY STOP. WE TOOK IT TO PLACENTIA JEEP AND THEY LOOKED INTO THE TRANSMISSION AND ALARM. AFTER HAVING OUR JEEP FOR A WEEK, THEY DID YET ANOTHER SOFTWARE UPDATE FOR THE TRANSMISSION AND DISCONNECTED THE GPS. THEY EXPLAINED THAT THE GPS THAT WAS INSTALLED AT THE DEALER AFTER THE FACT WAS INTERFERING WITH THE FACTORY INSTALLED ALARM, AND THAT CAUSED THE ALARM TO GO OFF AT RANDOM. THIS IS A BIG PROBLEM BECAUSE WE

Power Train
Filed Jun 18, 201627,000 milesNC

THE TRANSMISSION SHIFTS BACK AND FORTH WILDLY AND GOES BACK AND FOURTH IN 2-3 GEAR VERY VIOLENTLY. THEY HAVE ATTEMPTED TO FIX THIS WITH COMPUTER UPDATES BUT IT KEEPS COMING BACK ABOUT EVERY 4-6 MONTHS AND WE HAVE TO GO BACK AND HAVE THEM RESET THE COMPUTER.

Power Train
Filed Jun 17, 20163,000 milesIN

THE VEHICLES TRANSMISSION SHIFTS VERY ROUGH, ESPECIALLY AROUND 19 TO 23 MPH. WHEN SLOWLY ACCELERATING FROM A COMPLETE STOP ON A FLAT SURFACE THE VEHICLE HESITATES FOR A SECOND BEFORE MOVING THEN JERKS. WHEN THE VEHICLE IS ON AN INCLINE AT A COMPLETE STOP THIS HESITATION IS LONGER AND THE JERK GREATER WHEN ACCELERATING. ACCELERATING WHILE THE VEHICLE IS MOVING SLOWLY ABOUT 1-2 MPH CAUSES HESITATION AND A JERK. THE DEALERSHIP HAS UPDATED THE SOFTWARE ON 3 OR 4 OCCASIONS TRYING TO CORRECT THE PROBLEM. THE DEALERSHIP TELLS ME THIS IS THE NATURE OF THE TRANSMISSION AND THERE IS NOTHING MORE THEY CAN DO AT THIS TIME.

Electrical SystemCrash
Filed Jun 16, 201618,000 milesKY

TAKATA RECALL, HAVING ISSUES WITH THE COMPUTER STATING THAT THE VEHICLE FOUR WHEEL DRIVE IS DISABLED AND OFF, THEN WAS SITTING AT TRAFFIC LIGHT ON 6/16/16 AND ITS LIKE THE VEHICLE CUT OFF ( TO SAVE ENERGY) AND THEN WHEN IT CUT BACK ON IT HAD ACCELERATED CAR TO MAKING ME HIT SOMEONE IN THE REAR END. UNSURE AS TO WHAT IS GOING ON BUT DEALER SHIP LAST DID OIL CHANGE AT 17,000 MILES AND IT CAME OUT WITH CHECK ENGINE ON AND THEY SAID NOTHING TO WORRY ABOUT AND CLEARED THE CODE OUT. THEN THE FOUR WHEEL DRIVE MESSAGE KEEPS COMING UP ( EVEN WHEN NOT IN FOUR WHEEL DRIVE HAVEN'T EVEN HIT THE BUTTON TO SWITCH IT OVER) ILLUMINATES ON MESSAGE CENTER. SEEMS LIKE CAR HAS ISSUES WITH SOMETHING COMPUTER OR ELECTRICAL BUT MOST OF ALL HOW SAFE IS THIS VEHICLE IF CAN REV UP AND ACCELERATE WITHOUT TOUCHING GAS PEDAL. HAVE MODERATE DAMAGE TO FRONT END OF CAR, TOW HOOK WAS PUSHED BACK INTO THE FRONT OF IT AND CANT OPEN HOOD HAVING ADJUSTER LOOK AT TODAY AND TAKE TO GARAGE UNSURE AS TO WHAT HAPPENED OR WHY BUT DOESN'T SEEM VERY SAFE AND IT HIT PRETTY HARD BUT AIRBAG ON DRIVER SIDE DIDN'T DEPLOY MAKES IT SCARY TO THINK WHAT IF IT DECIDES TO DEPLOY WHILE DRIVING NOW...

Power Train
Filed Jun 14, 201610,000 milesWV

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. AFTER SHIFTING GEARS, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION, IT HAD TO BE SHIFTED INTO PARK, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WARNING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000. ....UPDATED 08/08/16 *BF CONSUMER STATED IN MOST CASES IF THE CONSUMER RESTARTS TJE CAR 3-5 TIMES. IT WILL EVENTUALLY BEGIN TO MOVE. ONCE THIS OCCURS, THE CAR DOESN'T ACCELERATE AT NORMAL SPEED. UPDATED 6/14/18*JB

Engine
Filed Jun 9, 20163,000 milesTN

SHORTLY AFTER BUYING MY 2015 JEEP CHEROKEE SPORT WITH THE 2.4 ENGINE AND 9 SPEED AUTOMATIC, IT BEGAN SHIFTING ERRATICALLY. IN TOWN IT WOULD HESITATE WHEN LEAVING A STOP LIGHT OR JERK VIOLENTLY WHILE CHANGING GEARS. ON THE HIGHWAY, IT WOULD NOT DOWNSHIFT ON INCLINES OR TO PASS AND MERGE WITH TRAFFIC. I HAD SEVERAL CLOSE CALLS WHERE I HAD TO ACCELERATE BUT NOTHING HAPPENED WHEN PUTTING THE PEDAL TO THE FLOOR. THIS HAS BEEN IN THE SHOP FOUR TIMES JUST FOR THIS PROBLEM ALONE AND AS OF THIS WRITING, IS STILL NOT ANY BETTER. IT HAS ALSO HAD OTHER PROBLEMS WITH THE THERMOSTAT AND INTERIOR. I WORK IN THE AUTOMOTIVE INDUSTRY AND KNOW FROM RESOURCES THAT THIS IS A SIMPLE FIX. FCA IS GIVING THOUSANDS OF PEOPLE THE RUNAROUND AND ANGERING DEALERSHIPS BY NOT BEING HONEST. THE 4 CYLINDER ENGINE WILL NO LONGER MEET THE REPORTED MPG IT WAS CLAIMED TO AFTER THE SHIFT PROFILES CHANGE AND THIS PUTS FCA IN A POSITION THAT VOLKSWAGEN RECENTLY DEALT WITH. MY SAFETY AND THE SAFETY OF THOUSANDS IS NOT WORTH 3 MPG. FCA IS ALSO TREATING CUSTOMERS AS IF EACH CASE IS INDIVIDUALLY UNIQUE AND IT BELITTLES THEM AS WELL AS THE MECHANICS THAT KNOW REPAIRS ARE FUTILE. I HAVE A CASE NUMBER NOW AND ANOTHER APPOINTMENT BUT IT WOULD BE BEST TO AVOID THIS VEHICLE AT ALL COSTS AND ARBITRATE. THERE SHOULD BE A FEDERAL INVESTIGATION BEFORE SOMEONE DIES IF THEY HAVEN'T ALREADY. THE THERMOSTAT FAILURE IS ALSO WIDESPREAD AND IS ONLY BEING ADDRESSES ONE AT A TIME IN FIELD CLAIMS. THIS TOO COULD LEAD TO SERIOUS DAMAGE AND

Electronic Stability Control (esc)
Filed Jun 9, 2016AZ

FLAT TOW OWNER ADDENDUM CARD RECALL S13 CUSTOMER SATISFACTION NOTIFICATION WE OWN A 2015 JEEP EQUIPPED WITH JEEP ACTIVE DRIVE II TRANSFER CASE. WE BOUGHT THIS VEHICLE BECAUSE YOU COULD FLAT TOW ON THE GROUND. NOW FCA IS SENDING OUT ADDENDUM CARDS TELLING US THAT YOU CAN'T FLAT TOW YOUR VEHICLE. UNLESS WE THE OWNERS PAY TO HAVE A WIRING KIT AND BATTERY INSTALLED. BECAUSE OUR VEHICLE MAY SHAKE ON ROUGH ROADS WHILE TOWING. FCA SAID THAT THIS IS NOT A SAFETY ISSUE. IF THIS IS NOT A SAFETY ISSUE THEN WHAT IS IT?? WE HAVE FRIENDS THAT HAVE THE 2014 JEEP EQUIPPED THE SAME. WE WERE FOLLOWING THEM ON THE HIGHWAY AND SAW THEIR VEHICLE BOUNCE FROM SIDE TO SIDE NOT SHAKE. THEY HAVE ALREADY HAVE HAD TO HAVE THE TRANSMISSION AND TRANSFER CASE REPLACED. I HAVE CONTRACTED THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED, FCA GROUP RECALL ASSISTANCE CENTER, AND CHRYSLER CORP. IN PHOENIX WAS ALSO CONTACTED BY DEALERSHIP. THAT THE REPAIRS IS ON US. ALSO THE RECALL S13 IS ONLY FOR THE ADDENDUM CARD.

Electrical System › Wiring
Filed Jun 9, 201626,909 milesNY

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING FLAT TOWED, IT SHOOK VIOLENTLY WHEN THE CONTACT HIT A BUMP IN THE ROAD. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,909.

EngineFire
Filed Jun 7, 201611,000 milesTX

TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT DID NOT FILE A REPORT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT FACILITY. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONER SUCTION/DISCHARGE HOSE FRACTURED, CAME INTO CONTACT WITH THE EXHAUST MANIFOLD, AND CAUSED THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

Steering
Filed Jun 3, 20167,500 milesAZ

WHEN I PURCHASED MY 2015 JEEP CHEROKEE ONE OF THE MAIN REASON WAS FOR ITS ABILITY TO BE FLAT TOWED BEHIND A MOTOR HOME WITH EASE. AFTER HAVING IT FOR A NUMBER OF MONTHS I NOTICED IT SOMETIMES VIBRATED WHILE TOWING. AFTER READING SOME FORUMS AND CHECKING WITH DEALERS CHRYSLER REALIZED THAT WAS DUE TO THESE NEW MODELS HAVING ELECTRONIC STEERING VERSUS THE OLD HYDRAULIC SYSTEMS AND IT NOW REQUIRES POWER TO BE CONSTANT TO THE STEERING DURING TOWING. NOW REALIZE WHEN I PURCHASED IT THE MANUAL CLEARLY STATED THE PROCEDURES WHICH I FOLLOWED. NOW I RECEIVE A NOTICE THAT SAYS IN ORDER TO FLAT TOW I NEED A SPECIAL HARNESS INSTALLED WITH A COST OF PARTS AND LABOR OF OVER $400. THEY HAVE NOW PROVIDED AN ADDENDUM TO THEIR OWNERS MANUAL STATING ALL THIS. MY ISSUE IS THEY WANT THE OWNER TO PAY TO MAKE THEIR VEHICLE SAFE WHEN THE OWNER WAS NOT THE ISSUE HERE. THE OWNER SHOULD NOT BE FORCED TO PAY WHEN THEY PURCHASED A VEHICLE THAT WAS ADVERTISED WITH CERTAIN FEATURES LIKE SAFE FLAT TOWING WHEN IN FACT THAT WAS NOT THE CASE. SO UNLESS I WANT TO PAY $400 I HAVE TO TOW A CAR THAT COULD VIBRATE SEVERELY UNDER CERTAIN ROAD CONDITIONS WHICH COULD CAUSE AN ACCIDENT.

Electronic Stability Control (esc)
Filed Jun 3, 20169,600 milesNY

THIRD TIME SAME ISSUE. 2015 JEEP CHEROKEE. WHILE VEHICLE IN MOTION SERVICE TRANSMISSION, SERVICE PARK BRAKE, MALFUNCTION INDICATOR LIGHT, D(DRIVE) FLASHING ON DASHBOARD, BARELY MADE IT UP A HILL, HAD TO PRESS ACCELERATOR ALL THE WAY TO FLOOR. VERY DANGEROUS-OTHER VEHICLES DO NOT KNOW WHAT IS HAPPENING. OCCURED 2 TIMES IN 2WEEKS AFTER SOFTWARE UPDATED. NOT MANY REGRETS IN MY LIFE BUT BUYING THIS VEHICLE TOPS THE LIST.

Power Train
Filed Jun 2, 20165,000 milesPA

TRANSMISSION WILL INTERMITTENTLY SHIFT ERRATIC. STARTING OUT FROM A STOP IT WILL HAVE A DIFFICULT TIME STARTING TO MOVE WITH THE ACCELERATOR PRESSED, THEN 1 OR 2 SECONDS LATER IT WILL DOWN SIFT TO FIRST GEAR CAUSING THE VEHICLE TO LURCH FORWARD IN AN UNCONTROLLED MANNER. I HAVE ENDED UP IN THE WRONG LANE BECAUSE OF THIS. ALSO AT INTERSECTIONS IT CAUSES CONFUSION WHEN TRYING TO GO IN TURN WITH OTHER VEHICLES BECAUSE THEY THINK YOUR YIELDING WHEN THE VEHICLE WON'T MOVE BUT THEN IT LURCHES ABRUPTLY INTO A NEW COLLISION.

Power Train
Filed Jun 2, 201615,000 milesFL

INTERMITTENT ROUGH SHIFTING, SLAMMING INTO GEAR DURING UPSHIFT FROM 2ND TO 3RD GEAR. HAPPENS RANDOMLY, FROM MOVING IN A PARKING LOT AT 10MPH TO PASSING ON THE INTERSTATE. THE GEAR SLAM IS SO INTENSE IT FEELS LIKE I'VE BEEN REAR-ENDED.

Power Train
Filed May 31, 20163,000 milesWA

I AM AT A STOP SIGN WITH CROSS TRAFFIC THAT DOESN'T STOP, WITH A MPH LIMIT OF 50, THERE'S A GAP BIG ENOUGH FOR ME TO GO THROUGH THE INTERSECTION. I PUT MY FOOT ON THE GAS PEDAL, JEEP SLOWLY ADVANCES FORWARD BUT NOT ENGAGING INTO THE CORRECT GEAR, IT'S STARTING OUT IN 3RD GEAR! WHEN IT SHOULD BE SHIFTED INTO 1ST, COASTING THROUGH THESE LANES OF ONCOMING TRAFFIC, I AM ROCKING BACK & FORTH IN MY SEAT SAYING 'COME ON JEEP, SHIFT! LET'S GO!' AS I LOOK TO MY LEFT & RIGHT & SEE CARS GETTING CLOSER TO ME, MY HEART BEATS A LITTLE QUICKER AT THIS POINT, ESPECIALLY WHEN MY 2 YEAR OLD SON IS IN THE CAR WITH ME. FINALLY HALF WAY THROUGH THE INTERSECTION JEEP DROPS DOWN HARD INTO1ST GEAR FROM 3RD GEAR & BOOM WE ARE OFF, WHIPLASH, SOUNDS OF A TRANSMISSION FALLEN TO THE GROUND, HEART BEATING SO FAST IT'S GOING TO EXPLODE BUT WE GET ACROSS THE ROAD IN THE NICK OF TIME OF THE ONCOMING TRAFFIC! SAME SCENARIO HAS HAPPENED SEVERAL OTHER TIMES, I COULD GO ON WITH STORIES BUT I THINK YOU GET THE PICTURE.THIS HAPPENS SO MUCH THAT I DON'T KNOW WHAT TO DO.THE DEALERSHIP THAT I HAVE GONE TO, OF COURSE, CAN'T DUPLICATE MY ISSUE BUT THEY'RE TOLD THAT THIS IS A COMMON COMPLAINT THEY'VE BEEN RECEIVING FROM OTHER CHEROKEE OWNERS. I'VE ALSO HAD THE SOFTWARE UPDATES DONE. I DID GET A RECALL NOTICE FOR POSSIBLE INCORRECT INFO. IN THE USER GUIDE/OWNER'S MANUAL REGARDING FLAT TOWING VEHICLES WHICH MAY RESULT IN VEHICLE SHAKE WHILE FLAT TOWING OVER ROUGH ROADS.THIS IS RECALLED BUT A TRANSMISSION ISSUE ISN'T? JEEP

Seats
Filed May 26, 201615,087 milesNY

MOST RECENT INCIDENT: 5/25/16, EN ROUTE HOME FROM WORK, NORTHERN STATE PARKWAY. VEHICLE ACCELERATED, WHILE MOVING WITH TRAFFIC WITH THREE CAR LENGTHS BETWEEN MYSELF AND CAR IN FRONT OF ME FROM 35MPH TO 60MPH. I ALMOST REAR-ENDED THE VEHICLE IN FRONT OF ME. APPROXIMATELY 20 MINUTES LATER, THE VEHICLE DECELERATED FROM 40MPH TO AN ALMOST STOP WITHOUT MY HITTING THE BRAKES AND I WAS ALMOST HIT FROM BEHIND. I CAME TO A FULL STOP UPON EXITING THE PARKWAY, WHEN I ATTEMPTED TO ACCELERATE TO MOVE FORWARD AND MERGE INTO TRAFFIC ON SOUTH OYSTER BAY ROAD, MY VEHICLE DID NOT MOVE MORE THAN ROLLING AHEAD. I 'FLOORED IT' IN AN ATTEMPT TO MOVE INTO TRAFFIC, AS THERE WAS NOW A CAR APPROACHING QUICKLY, AND MY VEHICLE DID NOT ACCELERATE AS IT SHOULD HAVE; IT CONTINUED TO ROLL ALONG. MY VEHICLE IS CURRENTLY AT THE WESTBURY JEEP CHRYSLER DODGE SERVICE CENTER 111 BOND ST. WESTBURY, NY 11590 1(516)333-2666 MY MOST RECENT CHRYSLER CASE #: 29373159 CASE MANAGER: CRYSTAL; 1(800)763-8422 EXT. 40505 I HAVE HAD ONGOING ISSUES WITH MY VEHICLE SINCE SIGNING A LEASE IN DECEMBER 2014. THE SEATS INCESSANTLY SQUEAK, WITH NO REMEDY. THE CAR HAS BEEN PULLING, JERKING, ACCELERATING, AND DECELERATING ON ITS OWN. THIS PROBLEM HAS ESCALATED TO AN UNSAFE STATUS AND I AM UNABLE TO SAFELY DRIVE MY VEHICLE. CHRYSLER CORPORATION HAS DEEMED THERE IS NOTHING WRONG WITH MY VEHICLE, YET IT CONTINUES TO ACCELERATE AND DECELERATE WITHOUT MY INITIATION OF SUCH ACTIONS. THE VEHICLE HAS AN UNSAFE DELAY IN ACCELERATION WHEN I DO A

Exterior Lighting
Filed May 24, 201640,000 milesNJ

HEADLIGHTS ARE MUCH DIMMER THAN ANY CAR I HAVE EVER DRIVEN TO THE POINT OF BEING UNSAFE ON UNLIGHTED ROADS AND LOWER VISIBILITY SITUATIONS. HOW IS IT POSSIBLE THAT HEADLAMP PERFORMANCE IS DIMMER THAN HEADLAMPS OF THE OLD SEALED BEAM DESIGN. ????????

Vehicle Speed Control
Filed May 23, 2016600 milesIL

WHEN DRIVING THE CAR BETWEEN 22-25 MPH HIGHWAY OR STREET THERE IS ALWAYS A LUNGING/RPM SPIKE/HARD SHIFT THAT ACCELERATES THE CAR WHEN SLOWING DOWN. THIS ALSO HAPPENS AT 8, 30,35,40,45,50,55MPH. IT IS NOT NEARLY AS BAD AS THE MAJOR ISSUE BETWEEN 22-25MPH.

Power Train
Filed May 17, 20166,000 milesIL

THIS VEHICLE DOES NOT SHIFT PROPERLY. IT HAS BEEN THROUGH MULTIPLE REPROGRAM AND RELEARN EVENTS FOR THE TRANSMISSION. IT DOES NOT KNOW HOW TO SHIFT DOWN FROM 3RD GEAR AT A ROLLING STOP, AND STAYS STUCK IN THIRD GEAR UPON ACCELERATION. MOVING INTO TRAFFIC, THIS CAUSES A CONCERN, AS THE VEHICLE IS NOT ACCELERATING PROPERLY. THIS CAUSES THE DRIVER TO FLOOR THE ACCELERATOR, WHICH CAUSES A HIGH RPM, AND CLUNKY SHIFT TO 1ST GEAR. THEN THE CAR PULLS AWAY WITH A LOT OF TORQUE STEER AND A JERKING MOTION. THIS OCCURS ON A INCLINED DRIVEWAY AS WELL, CLUNKING INTO 1ST GEAR FROM 3RD. IT IS AN UNSAFE TRANSMISSION. IT DOES NOT HAVE A PREDICTABLE DRIVELINE RESPONSE.

Power Train
Filed May 16, 20168,000 milesMD

TOOK VEHICLE IN FOR FIRST OIL CHANGE AFTER PURCHASING IT IN JAN 2015 AND WAS TOLD I NEEDED TO HAVE THE TRANSMISSION REPLACED. TRANSMISSION WAS REPLACED AND SINCE THEN I HAVE EXPERIENCED LONG DELAYS IN ACCELERATION AND EXTREMELY HARD SHIFTS. THESE ARE INTERMITTENT, BUT HAPPEN MORE OFTEN THAN NOT. HARD SHIFTS ARE MOSTLY EXPERIENCED ON THE LOWER GEARS (1-4), AND CAN BE VIOLENT AT LOWER SPEEDS OR WHEN SHIFTING FROM REVERSE TO DRIVE (OR THE OPPOSITE). THE 4WD UNAVAILABLE LIGHT CAME ON SHORTLY AFTER THE TRANSMISSION WAS REPLACED, ON A COUPLE OF OCCASIONS (ALL WHILE DRIVING). HAVE TAKEN THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THEY CAN FIND NOTHING WRONG AND THAT'S NORMAL TRANSMISSION BEHAVIOR. I AM NOW DEALING WITH THE HARD SHIFTS AND ACCELERATION LAG ON A DAILY BASIS.

Engine
Filed May 16, 2016NY

THE 2015 VEHICLE WAS PARKED IN CLOSED GARAGE AND KEY FOBS WAS LEFT IN CAR CUP HOLDER. CAR STARTED ITSELF AND DID NOT TURN OFF RAN IN A CLOSED GARAGE FOR OVER AND HOUR. THIS IS A REAL SEVERE ISSUE THAT THE CAR SHOULD HAVE ALARMED OR SHUT ITSELF OFF AFTER 10 MINUTES MY FAMILY COULD HAVE BEEN DEAD AND NOT BE ABLE TO TALK ABOUT IT. LUCKILY THIS WAS CAUGHT BEFORE HARM WAS DONE. THIS IS NOT A MISTAKE THAT CAN BE UNDONE. THE CAR ALSO HAD AN ISSUE WITH THE THROTTLE IT WOULD REV TO 3-4,000 RPMS WHEN IN PARK AFTER WE PULLED IT OUT OF THE GARAGE. COULDN'T BE DRIVEN AS IT WOULD HAVELOST.CONTROL WITH THE THROTTLE STICKING. CAR DEALER SAYS IT'S FIXED THROTTLE REPLACED AND ALL IS WELL. BUT IT IS NOT I CANNOT PARK THAT CAR IN MY GARAGE AND THAT IS NOT ACCEPTABLE FOR ME. CAR DEALERS DON'T WORK WITH PEOPLE, THEY JUST WANT TO FIX THE RECALLS AND FOR YOU TO GO AWAY. SOMETHING HAS TO BE DONE! PEOPLE NEED TO BE TAKEN SERIOUSLY ESPECIALLY WHEN. IT COMES TO CARBON MONOXIDE LEVELS.

Unknown or OtherCrash
Filed May 15, 20168,210 milesNM

VEHICLE IN PARK AN IDLING IN VERY LEVEL DRIVEWAY WAS BEING UNLOADED. ON A SECOND EXIT TOWARD THE VEHICLE IT STARTED TO MOVE IN REVERSE UNOCCUPIED. MANAGED TO GET IN BUT COULD NOT SAVE THE DOOR AND REAR FROM DAMAGE. A HEDGE CAUGHT THE DOOR AS I TRIED TO STOP THE VEHICLE. UPDATED 05/26/16*LJ *CN

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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