WHILE DRIVING LESS THAN 10 MPH, EMERGENCY BRAKE CAME ON THUS MAKING THE CAR UNABLE TO STEER OR MOVE.
2015 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED AND RE-ENGAGED. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE LUNGED FORWARD. THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. THE VIN WAS NOT AVAILABLE.
WHEN 2015 JEEP CHEROKEE FRONT WINDSHIELD WIPERS ARE TURNED ON, THE INSTRUMENT PANEL LIGHTS DIM. THE VEHICLE WAS IN MOTION ON AN INTERSTATE HIGHWAY. MAYBE AN ELECTRICAL PROBLEM...UNKNOWN. THIS HAS HAPPENED SEVERAL TIMES, LAST BEING SEPTEMBER 17, 2016.
I WAS DRIVING DOWN THE FREEWAY WHEN MY SERVICE TRANSMISSION CAME ON AND MY VEHICLE INSTANTLY LOST POWER AND STARTED JERKING AND GRINDING. DUE TO BEING ON THE FREEWAY I ALMOST GOT INTO A WRECK WITH BOTH OF MY KIDS IN THE CAR. I AM NOT HAPPY WITH THIS DUE TO THE DEALER NOT HAVING ANY PARTS AVAILABLE TO FIX IT. I DRIVE 40 MINS TO WORK AND BACK AND I NOW DO NOT HAVE A SAFE CAR TO DRIVE. VERY DISAPPOINTED WIH THIS CAR AND I WANT SOMETHING DONE ASAP. I WILL NOT BE ASSOCIATED WITH JEEP ANYMORE. IF SOMETHING WOULD OF HAPPENED TODAY I WOULD DEFINITELY FILE A LAWSUIT.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE POWER TRAIN FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE VEHICLE SHIFTED IMPROPERLY BETWEEN SECOND AND THIRD GEARS. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE REMAINED IN THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE POWER TRAIN SOFTWARE WAS UPDATED ON FIVE OCCASIONS; HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75.
THE TRANSMISSION ON THIS VEHICLE, CHEROKEE TRAILHAWK WITH 13K MILES IS VERY DANGEROUS. LIKE OTHERS, I HAVE BEEN TO MULTIPLE DEALERS NUMEROUS TIMES FOR TRANSMISSION SOFTWARE UPDATES WHICH SEEM TO FIX THE PROBLEM BUT THE PROBLEM SEEMS TO BE RELEARNED BY THE COMPUTER AND COMES BACK WORSE THAN BEFORE. NOW THERE IS A TRANSAXLE ISSUE WHERE ALL POWER CAN BE LOST WHILE DRIVING. THIS VEHICLE'S TRANSMISSION IS BAD ENOUGH WITH THE CONSTANT LAG, JERKING AND HESITATION BUT NOW THIS UNREPAIRABLE TRANSAXLE ISSUE IS MAKING IT VERY HARD FOR ME TO EVEN WANT TO DRIVE THIS INCREDIBLY UNSAFE VEHICLE. DEALERS SAY 9 SPEED TRANSMISSION JUST WORK THIS WAY BUT THIS IS THE WORST SHIFTING, MOST DANGEROUS VEHICLE I HAVE EVER DRIVEN. I AM VERY DISAPPOINTED IN THIS JEEP PRODUCT AND WORRY ABOUT ANYONE DRIVING MY VEHICLE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
JEEP CHEROKEE RECALL S13 SEE LETTER ATTACHED. VEHICLE WAS REPRESENTED TO BE CAPABLE FOR FLAT TOW AT PURCHASE. RECALL A YEAR+ LATER REQUIRED MODIFICATIONS IN ORDER SAFELY TO DO SO. FCA IS REQUIRING OWNERS TO PAY FOR MODIFICATIONS.
MY JEEP CHEROKEE LATITUDE 2015 ACCELERATE IT SELF . IT'S UNDER WARRANTY AND THE DEALER CAN'T SOLVE THE PROBLEM. WHEN THE RPM COME BACK TO 1000 YOU CAN FEEL HOW THE TRANS JUMP AND THE CAR ACCELERATE IT SELF.
TRANSMISSION SHIFTS HARD. LAGS AT TAKE OFF, SEVERAL SECONDS BEFORE IT CATCHES A GEAR, AND DOWN SHIFT HARD WHEN COMING TO A STOP. VEHICLE JERKS TO A STOP. WHEN DEPRESSING HAS PEDAL TO TAKE OFF, IT CAN BE 2-4 SECONDS BEFORE GEAR CATCHES, CAUSING DANGEROUS CLOSE CALLS, FROM ONCOMING VEHICLES. HAPPENS DAILY AFTER RECALL FOR A/C HOSE WAS FIXED. TOLD VEHICE WOULD RELEARN OUR DRIVING STYLE. NOW IT'S DANGEROUS.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TRANSMISSION DOES NOT SHIFT PROPERLY. STARTS OUT IN 3ED GEAR GOING 5MPH THEN WILL SLAM HARD INTO A LOWER GEAR. I AM ON MY 3RD CASE WITH CORPORATE AND STILL NOT FIX. BEEN TO 2 DIFFER.ENT DEALERS FOR REPAIR/FIX TROUBLE ALL STARED WHEN THEY DID THE R01 SOFTWARE UPDATE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECALL S55, TRANSAXLE WIRE HARNESS - WE ARE BEING COMPELLED TO CONTINUE TO DRIVE A VEHICLE WITH A MAJOR SAFETY DEFECT. FOR TAKATA AIRBAGS, THE DEALERS BROUGHT THE CARS IN AND ISSUED RENT CARS (AT THEIR EXPENSE) UNTIL THE REPAIRS COULD BE MADE. WHY IS THIS SAME PRACTICE NOT BEING FOLLOWED? I RECEIVED NOTICE IN THE MAIL TODAY SO AM USING THIS DATE.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING, THE GEAR SHIFTED IN NEUTRAL INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
RIGHT REAR PASSENGER (OUTBOARD) SEAT BELT FAILS TO ENGAGE. WILL NOT LATCH.
TRANSMISSION LUNGES, CLUNKS AND JERKS. HORRIBLE 2 UPDATES AND 2 RELEARNS AT ONE YEAR OLD ALREADY. THE 1ST GEAR DOES NOT SEEM TO ENGAGE ALL THE TIME RIGHT AWAY. THE 5TH GEAR CLUNKS , LUNGES OR SLIPS.
TRAVELING ON HIGHWAY AT APPROXIMATELY 65 MPH ABOUT 1 HOUR INTO TRIP, VEHICLE STARTED EMITTING TRANSMISSION WARNINGS AND PARKING BRAKE MALFUNCTION AND SAYING TO PLACE THE CAR IN PARK. VEHICLE LOST ABILITY TO ACCELERATE EVEN THOUGH THE VEHICLE WAS IN DRIVE. VEHICLE ONLY HAS 11,000 MILES ON IT. DRIVER WAS ABLE TO COAST TO THE SIDE OF THE HIGHWAY. PLACED CAR IN PARK AND RESTARTED - ERRORS STILL EMITTING AND SHIFTING IN TO DRIVE CAUSED THE CAR TO JOLT. TOW TRUCK WAS CALLED.
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE AND ABS INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,772.
WHILE DRIVING DOWN THE ROAD AT 50MPH WITH MY TRAILHAWK EDITION JEEP, THE ROOF RAIL BAR RIPPED OUT OF THE ROOF OF THE CAR SENDING MY KAYAK RACK AND 35 POUND KAYAK DOWN THE CENTER OF THE ROAD. CHRYSLER/JEEP STATES THEY ARE NOT LED TO BELIEVE THE INCIDENT WAS A MANUFACTURING RESPONSIBILITY. LIVES COULD HAVE BEEN LOST. THE JEEP DEALERSHIP TRIED TO TELL ME THEY FOUND DOCUMENTATION THAT THE RAILS ARE NOT TO BE USED UNLESS THEY HAVE A MANUFACTURED CROSSBAR WITH A MAXIMUM WEIGHT OF 150 POUNDS. MY KAYAK RACK HAS A CROSSBAR AND THE WEIGHT OF THE RACK WAS MAYBE 15 POUNDS AND THE KAYAK ITSELF WAS 35 POUNDS. THERE WAS NO WHERE IN MY OWNERS MANUAL THAT STATES I CANNOT USE MY ROOF RAILS. ONLY A SAFETY STATEMENT SAYING NOTHING SHOULD BE SCREWED INTO MY ROOF FOR AIRBAG AND SAFETY PURPOSES. EVEN WITH MANUFACTURED CROSSBARS THEY WOULDN'T BE ABLE TO SCREW INTO MY ROOF SO THEY WOULD NOT HAVE HELD MY ROOF RAIL INTO THE ROOF. THE ROOF IS VERY THIN AND THERE ARE CLEAR HOLES WHERE THE BAR COMPLETELY RIPPED OUT OF THE ROOF. IF THERE WAS A VEHICLE BEHIND ME PEOPLE COULD HAVE BEEN VERY HURT. CHRYSLER SENT AN INVESTIGATOR TO DO A REPORT ON THE VEHICLE THEY SENT ME A ONE PARAGRAPH LETTER STATING THEY DECLINE ANY ASSISTANCE ASSOCIATED WITH THIS INCIDENT. SAFETY CONCERNS FOR OTHER PEOPLE ON THE ROAD AND OTHER JEEP OWNERS WAS NOT ADDRESSED. AT THE TIME OF THE INCIDENT I WAS ON A BACK ROAD GOING 50 MILES AN HOUR WITH NO WIND GUSTS OR ANY REASON FOR THIS TO OCCUR. THIS INCIDENT OCCURRED ON AUGUST 7 AND EVEN TH
THE JEEP LUNGES AND SURGES AT ANY POINT OF A DRIVE. WHILE IN REVERSE THE JEEP ACCULTURATES WITHOUT HAVING MY FOOT ON THE GAS. THE JEEP WILL GO FROM 1K REV TO 2K WITHOUT FOOT ON GAS. THIS HAS CAUSED A FENDER BENDER. JEEP HAS UPDATED THE SOFTWARE 4-5 TIMES AND NOW SAYS IT DRIVES THE WAY IT SHOULD
WHEN U PULL OFF YOU FEEL A SHAKE OR VIBRATION FOR THE FIRST 15 SECOND THEN IT DRIVES NORMAL I HAVE TOOK IT TO THE DEALER EVER SINCE I PURCHASE THE VEHICLE IN IT STILL NOT FIX IM VERY UNHAPPY WITH THIS PROBLEM I BROUGHT IT BACK TO THE GUYS WHO SOLD IT TO ME THE NEXT DAY IN THEY TOLD ME THAT HOW IT SUPPOSE DRIVE ITS A NEW CAR IT DIDN'T SIT WELL WITH ME SO I BROUGHT BACK IN ONE OF THE MECHANIC SAID THEY FEEL WHAT I'M TALKING ABOUT THEY WILL SEE WHAT THEY CAN DO IN STILL NO GOOD OUT COME
I HAVE HAD ALL KINDS OF ELECTRICAL ISSUES WITH MY 2015 CHEROKEE TRAILHAWK 4X4 AND THIS ALL HAPPENED AFTER THEY DID 4 UPGRADES ON MY COMPUTER AT DEALERSHIP, WHEN PICKED UP SUV THE CHECK ENGINE WAS ON, TOOK BACK TO DEALER AND THEY SAID THEY FLASHED IT WHAT EVER THAT MEANS. THE CHECK ENGINE DISAPPEARED AFTERWARDS, I HAVE HAD ISSUES WITH IT LUNGING WHEN LETTING FOOT OFF BRAKE DUE TO THE AUTO ON & OFF FEATURE AND JUST RECENTLY WAS DRIVING AND THE AIR BAD LIGHT, TRACTION LIGHT, 4 WHEEL DRIVE AND CHECK ENGINE LIGHT CAME ON I PULLED OVER DUE TO THIS AND WHEN PUTTING IN PARK FELT LIKE SOMEONE REAR ENDED ME IN WHICH THEY DIDNT, THE 4 WHEEL DRIVE LIGHT COMES ON WITH MESSAGE THAT FOUR WHEEL DRIVE HAS BEEN DISABLED CONTACT DEALER, THAT STARTED IT ALL THAT MORNING. THEN ALL THE OTHER LIGHTS ILLUMINATED AND BEEPING, I TOOK TO DEALER IN RICHMOND KY AND THEY BROUGHT OUT THE SCANNER AND SCANNED IT AND PRINTED OFF SEVERAL THINGS THAT WAS COMING UP THEN ADVISED ME THEY COULDN'T DO ANYTHING TO CHECK VEHICLE FOR 2 WEEKS I THEN CALLED LEXINGTON DEALER AND THEY SAID BRING IT IN, I HAD IT TOWED TO LEXINGTON DEALER, NOW THEY SAY THEY CANT GET IT TO DUPLICATE ANYTHING. WELL NOW THIS IS THE ISSUE I HAVE INTERMITTENT ELECTRICAL ISSUES THAT DEEMS THIS VEHICLE UNSAFE TO DRIVE BECAUSE IT IS CAN SHUT DOWN AS OTHERS HAS SAID OR CATCH FIRE OR ACCELERATE ON ITS OWN ETC. THERE IS DEFINITELY ISSUES WITH THIS VEHICLE THAT NO ONE CAN EXPLAIN. I HAVE ASK DEALERSHIP TO CONTACT JEEP MFG/CHRYSLER TO SEE ABOUT WHAT THEY
I PREVIOUSLY FILED A COMPLAINT IN DECEMBER, 2015 REGARDING THE AUTOMATIC BRAKING SYSTEM APPLYING THE BRAKES FOR NO REASON. IN JANUARY, 2016, THE DEALERSHIP REPLACED THE BRAKING SYSTEM; HOWEVER, THE CAR HAS BRAKED AUTOMATICALLY ON TWO SEPARATE OCCASIONS SINCE THEY WERE REPLACED. THIRD TIME APRIL 1ST, 2016 WHILE BACKING INTO MY DRIVEWAY, NO VEHICLES OR OBJECTS AROUND. TOOK INTO DEALERSHIP, DEALERSHIP STATED NO PROBLEM FOUND AND THAT WAS NORMAL BRAKING (THIS IS NOT NORMAL BRAKING). FOURTH TIME ON AUGUST 29TH, 2016, AGAIN, WHILE BACKING INTO DRIVEWAY WITH NO VEHICLE OR OBJECTS AROUND. TAKING THE VEHICLE BACK INTO THE DEALERSHIP ON 8/30/16, THIS IS THE 4TH VISIT TO THE DEALERSHIP FOR THIS ISSUE.
CURRENTLY MY 2015 CHEROKEE TRAIL HAWK IS AT THE DEALERSHIP WITH AN UNKNOWN POWERTRAIN ISSUE, THE CHECK ENGINE LIGHT CAME ON THURSDAY. THE TRANSMISSION IN NOT SO FEW WORDS FEELS VERY GUMMY WITH NOT A LOT OF POWER IN BETWEEN GEARS. WHEN COMING TO A COMPLETE STOP AND THEN ACCELERATING THE TRANSMISSION WILL HESITATE AND NOT SHIFT OR HAVE ANY POWER! WHEN THERE IS ON COMING TRAFFIC IT IS VERY DANGEROUS AT TIMES. IT WILL LURCH FORWARD WHEN DOWNSHIFTNG AND COMING TO A STOP. THE TRANSMISSION WILL HAVE VERY HARD SHIFTS AT TIMES OR VERY SOFT SHIFTS. IT IS VERY DANGEROUS. *TR
2015 JEEP CHEROKEE WITH ACTIVE DRIVE II. WOBBLES WHEN FLAT TOWING UNDER CERTAIN CONDITIONS. APPARENTLY THERE IS A FIX FOR THIS THAT WAS SUPPOSED TO BE COMPLIMENTRY AS IT IS A SAFETY PROBLEM. FAC HAS NOT INFORMED THEIR DEALERS OF THIS. THEY WANT COST OF PART AND 4 HRS LABOR TO REPAIR. THE VEHICLE I BOUGHT SAYS PLACE TRANSFER CASE IN NUETRAL AND TRAMSMISSION IN PARK AND TOW.THE VEHICLE I GOT REQUIRES AN ACCESSOREE KIT TO FIX THE PROBLEM. FCA SHOULD BE PAYING FOR THIS
THE 9 SPEED TRANSMISSION IS UNRELIABLE AND DANGEROUS. THE TRANSMISSION DOES NOT ENGAGE WHEN STARTING FROM A STOP. THE ENGINE REVS AND THEN SEVERAL SECONDS LATER THE TRANSMISSION ENGAGES AND LURCHES FORWARD. THE DELAY PUTS YOU AT RISK AS YOU ENTER TRAFFIC. ADDITIONALLY, THE TRANSMISSION WILL SUDDENLY SHIFT WHEN YOU ARE COASTING AND ACCELERATE 10-15 MILES PER HOUR FASTER. I HAVE HAD THE CAR INTO THE DEALERSHIP 5 TIMES TO REPAIR THIS AND NOTHING CHANGES. FLASHING THE SOFTWARE DOES NOTHING. I HAVE FILED A LEMON LAW CLAIM WITH THE STATE OF CA AND HAVE AN ARBITRATION MEETING SCHEDULED IN SEPTEMBER.
THE CAR HAS TRANSMISSION ISSUES. WHILE DRIVING THE CAR DOWN A CITY ROAD IT SOMEHOW SHIFTED ITSELF INTO NEUTRAL PROMPTING ME TO PLACE THE VEHICLE IN PARK BEFORE SELECTING DRIVE AGAIN.. I HAVE ALSO HAD MAJOR ISSUES WHILE TRYING TO MERGE ON THE HIGHWAY, IN WHICH THE VEHICLE WOULD NOT SHIFT PAST FIRST GEAR, CAUSING THE CAR TO GET UP TO 6K RPM ON THE ENGINE BEFORE HAVING TO COMPLETELY LET OFF THE GAS AND WAIT FOR MY SPEED TO GET BELOW 15 MILES AND HOUR TO REACCELERATE IN ORDER TO GET THE CAR TO SHIFT INTO SECOND GEAR. TRAFFIC WAS GOING 70MPH AND I COULD NOT GET THE VEHICLE TO ACCURATE TO GET UP TO SPEED DUE TO THE TRANSMISSION ISSUE.. I HAVE ON 3 DIFFERENT OCCASIONS TAKEN THE VEHICLE TO THE DEALERSHIP WITH COMPLAINTS ABOUT THE TRANSMISSION AND THEY STATE THEY ARE UNABLE TO DUPLICATE THE ISSUE, AND NO CODES HAVE BEEN CALLED OUT SHOWING THE ISSUE (PER THE DEALERSHIP) HOWEVER THE CAR ITSELF HAS TOLD ME I NEEDED TO SHIFT INTO PARK WHILE DRIVING. I HAVE BEEN LIED TO BY THE DEALERSHIP STATING THEY HAVE DRIVEN THE VEHICLE AND WERE UNABLE TO DUPLICATE THE ISSUE HOWEVER THE MILEAGE IN AND OUT WHICH ARE LISTED ON THEIR PAPERWORK ARE THE EXACT SAME NUMBER.. FRUSTRATED THAT THIS TRANSMISSION ISSUE IS COMPLETELY UNCHANGED SINCE I BOUGHT THE CAR LESS THAN 1 YEAR AGO, JEEP REFUSES TO ASSIST WITH ANYTHING MORE THAN A SOFTWARE UPDATES, AND I AM DIRECTLY PLACING MYSELF AND MY CHILDREN IN HARMS WAY AND RISK OF AN ACCIDENT EVERYTIME I GET BEHIND THE WHEEL, AS IT IS UNPREDICTABILITY OF IF THE VEHICLE
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE CONTACT TURNED THE IGNITION KEY TO START THE VEHICLE, IT FAILED TO START AND THE EMERGENCY BRAKE STIFFENED. THE VEHICLE STARTED AFTER SEVERAL ATTEMPTS AND MADE A LOUD NOISE. AN ERROR MESSAGE DISPLAYED ON THE INSTRUMENT PANEL THAT READ, "PLACE THE VEHICLE IN PARK AND THEN SELECT DESIRED GEAR", "SERVICE PARK BRAKE", "SERVICE TRANSMISSION". WHILE DRIVING APPROXIMATELY 15 TO 20 MPH, THE GEAR SUDDENLY SHIFTED INTO NEUTRAL BY ITSELF AND WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE NOISE SOUNDED AND FELT LIKE THE TRANSMISSION WAS GOING TO FALL OUT OF THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT EIGHT MODULES NEEDED TO BE UPDATED. THE EIGHT MODULES WERE UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
THE 9 SPEED ZF TRANSMISSION IS DOWNRIGHT DANGEROUS! OFTEN IT WILL NOT SHIFT PROPERLY WHEN ACCELERATING. THIS HAS LED TO SEVERAL INSTANCES WHERE AN ACCIDENT ALMOST OCCURRED. ALSO HAS VERY HARD SHIFTS AND ONCE THERE WAS NO DOWNSHIFT AND THE VEHICLE SLOWED WHEN IT SHOULD HAVE BEEN ACCELERATING.
9 SPEED TRANSMISSION IS UNRELIABLE AND VERY ROUGH TO DRIVE. WON'T SHIFT UP WHEN IT NEEDS TO, ON OCCASIONS SLAMS INTO GEAR ESPECIALLY FROM 3RD TO 4TH JERKING THE VEHICLE WHEN IT DOES AND DOWNSHIFTS ROUGHLY. THE SOFTWARE HAS BEEN UPDATED TWICE BUT PROBLEMS REMAIN. DEALERSHIPS SAY THAT THERE IS NOTHING MORE THAT CAN BE DONE. THIS HAS BEEN ONGOING OVER THE LIFE OF THE VEHICLE.
WHILE DRIVING ON A MAIN BLVD THE JEEP SUDDENLY LOCKED UP MUCH LIKE THE E-BRAKE BEING APPLED, LOTS OF WEIRD NOISES. DASH LIT UP WITH CHECK TRANSMISSION, BRAKES, AND ENGINE WARNINGS. ALMOST CAUSED A MAJOR ACCIDENT. TURNED CAR OFF, LET IT RESET AND WAS ABLE TO CONTINUE. HAPPENED AGAIN THREE DAYS LATER. HAD JEEP TOWED TO DEALER. THIS CAR IS A DEATH TRAP. WORKING ON A RESOLUTION WITH DEALER.
AT LOW SPEEDS, TYPICALLY TAKING OFF FROM A RED LIGHT, THE TRANSMISSION WOBBLES (SEEMINGLY IN SECOND OR THIRD GEAR.) THE TRANSMISSION LAGS HORRIBLY, SOMETIMES CAUSING UNSAFE SITUATIONS WHERE ACCELERATION IS A NECESSITY. YOU CAN'T PREDICT THE ACCELERATION IN THIS VEICHLE. THERE IS AN RPM SPIKE WHEN DOWNSHIFTING CAUSING THE CAR TO ACCELERATE UP TO 15 KMH (EVEN ON CRUISE CONTROL) THE TRANSMISSION "CLUNKED" AS IT WAS DOWNSHIFTING GOING UPHILL ACCELERATING. EXPERIENCING ROUGH IDLE UPON 1ST START, AND IF IN DRIVE OR REVERSE, IF YOUR FOOT IS NOT FIRMLY PLANTED ON THE BRAKE, THE CAR WILL LUNGE FORWARD (OR BACKWARD DEPENDING ON IF IN D OR R.) RESPECTIVELY WITH THE RPM. WITH THIS MANY COMPLAINTS, YOU CAN'T IGNORE THIS IS AN ISSUE WHICH NEEDS TO BE DEALT WITH.
THE TRANSMISSION IS NEVER IN THE CORRECT GEAR. WHEN SLOWING DOWN AND THEN ACCELERATING (LIKE WHEN TURNING LEFT), THE TRANSMISSION IS STILL IN GEAR 6 OR 7. IT SHOULD BE IN 2 OR 3 SO THAT THE VEHICLE CAN ACCELERATE. JUDGING WHEN IT IS SAFE TO MAKE A TURN IS IMPOSSIBLE.THIS FRUSTRATES ME AND PEOPLE BEHIND ME. IT IS A ALSO A SAFETY ISSUE. ALSO, WHEN I AM ACCELERATING FROM BEING COMPLETELY STOPPED, THE VEHICLE IS RARELY IN GEAR. AFTER PRESSING ON THE GAS FOR A WHILE, IT FINALLY DECIDES TO SHIFT OUT OF NEUTRAL AND YOU EITHER GO SUPER SLOW BECAUSE YOU ARE IN A HIGH GEAR, OR SQUEAL TIRES. ALSO A SAFETY ISSUE. I HAVE TAKEN IT IN TWICE. JEEP ACKNOWLEDGES WHAT IT DOES, BUT WILL NOT FIX THE PROBLEM. THEY SAY THAT IT MAY NOT BE FUNCTIONING LIKE I WANT IT TO, BUT IT IS FUNCTIONING BY JEEP DESIGN. NINE SPEED TRANNY FOR A 3.2L V6. IT DOESN'T WORK. IT IS COMPLETELY DANGEROUS AND RIDICULOUS.
I HAD TO HAD MY TRANSMISSION REPLACED AT 8000 MILES, AFTER A SHORT PERIOD OF THE CAR SHIFTING HARD AND SLIPPING (LESS THAN 2 DAYS). THEY TRIED TO REPLACE NUMEROUS PARTS THAT DID NOT FIX THE ISSUE. AT 52000 MILES I BEGAN HAVING HARD SHIFTING ISSUES AGAIN. THE NEXT DAY I GOT A SERVICE STOP/START TECHNOLOGY WARNING LIGHT. THE NEXT DAY THE LIGHT CAME ON AGAIN AND HAD ROUGH IDOL, SERVICE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER (KEY CHRYSLER, XENIA, OH) THEY REPLACE AN IGNITION SWITCH YET STILL CAN'T FIGURE OUT THE PROBLEM. THE SHIFTING ISSUES OCCUR MOSTLY DURING TWO SCENARIOS, ACCELERATING UPHILL, THE TRANSMISSION WOULD SLIP AND THEN SHIFT HARD. SECOND WOULD BE IF YOU HAVE TO DECELERATE (SLOWING DOWN FOR RED LIGHT), THEN HAVE TO ACCELERATE WITHOUT STOPPING (RED LIGHT TURNS GREEN) THE CAR WOULD HARD SHIFT. THIS WAS THE SAME ISSUES THAT PRECEDED TAKING THE CAR TO THE DEALER FOR SERVICE AND CAR NOT WORKING PROPERLY. THE FIRST INCIDENT CAUSED THE CAR TO GO INTO "SAFE MODE" WHICH NEARLY LEAD TO ME BE INVOLVED IN AN ACCIDENT AS I WAS CROSSING AN INETERSECTION AND WAS UNABLE TO DRIVE MORE THAN 10-15 MPH, CREATING A VERY UNSAFE SITUATION. I PUT THE APPROXIMATE DATE (AS BEST AS I CAN REMEMBER) OF THE FIRST SITUATION BELOW. THE SECOND OCCURRED ON 8/7/16 WITH AROUND 52000 MILES ON CAR
WE OWN THE 2015 JEEP CHEROKEE SPORT THAT SELF ACCELERATES WITH GREAT FORCE AND ALSO HAS HORRIBLE LAGGING ISSUES TAKING OFF FROM A STOP. THE LACK OF ACCELERATION WHICH HAPPENS RANDOMLY IS VERY SCARY! I HAVE TAKEN MY JEEP IN SEVERAL TIMES WHICH IN MOST CASES IT IS RARELY DRIVEN AND GIVEN BACK TO ME WITH BARELY ANY MILES DRIVEN ON IT TO HAVE THE PROBLEMS PRESENT THEMSELVES. OUR JEEP HAS BEEN IN FOR WEEKS AT A TIME. STARTED LEMON LAW BUT BECAUSE THE JEEP DEALERSHIP HASN'T RECREATED THE PROBLEM (DUE TO CAR SITTING PARKED IN THEIR PARKING LOT), JEEP WILL NOT ACKNOWLEDGE THE VERY FRIGHTENING PROBLEMS. THESE ALARMING ISSUES HAVE NOT BEEN RESOLVED EVEN WITH EXTENDED AMOUNTS OF TIME AT DEALERSHIP IN SERVICE DEPARTMENT (5 DAYS, 10 DAYS, ETC). VERY SCARY!!!
FIRST OCCURRING IN THE FALL OF 2015, THE POWER LIFT GATE FAILED TO LATCH. IT WOULD NO LONGER RESPOND TO ATTEMPTS TO OPEN IT ELECTRONICALLY, AND INSTEAD REMAINED UNLATCHED. ANY PRESSURE PLACED AGAINST THE LIFT GATE FROM THE INSIDE RAISED THE LIFT GATE. WE HAD IT SERVICED, THE PROBLEM SEEMED TO BE FIXED, BUT AS OF 6 AUGUST 2016 WE ARE EXPERIENCING THE SAME PROBLEM AGAIN. THIS PROBLEM IS UNIQUE AND UNRELATED TO THE RECALL ISSUED IN DECEMBER OF 2015. WITH THREE DOGS THAT RIDE IN OUR VEHICLE WITH US, WE ABSOLUTELY CANNOT DRIVE WITH A LIFT GATE THAT DOESN'T CLOSE. ADDITIONALLY, THE ENGINE LAGS DANGEROUSLY BEHIND ACCELERATION SOMETIMES, LIKE WHEN DRIVING THROUGH AN INTERSECTION. IT WILL START TO ACCELERATE, THEN THE TRANSMISSION SEEMS TO DISENGAGE, AND THE VEHICLE LOSES POWER COMPLETELY FOR A FEW SECONDS BEFORE THE POWERTRAIN ENGAGES AGAIN. WE'VE ALREADY ALMOST BEEN IN TWO ACCIDENTS BECAUSE OF THIS PROBLEM.
I HAVE A 2015 CHEROKEE TRAILHAWK 3.6L V6 LOVE IT EXCEPT FOR THE ISSUES. THIS IS MY VERY FIRST AND VERY LAST FCA JEEP PRODUCT I WILL OWN UNLESS THIS VEHICLE SOMEHOW BECOMES RELIABLE. AT 3,860 MILES WHILE DRIVING MY POWER WINDOWS FAILED IT WILL NOT GO UP OR DOWN AND MY BLIND SPOT MONITOR WHICH I PAID EXTRA FOR AND DEPEND ON FOR ADDED SAFETY FAILED AT THE SAME TIME. I WAS HEADING TO WORK AND MY WINDOWS WILL NOT OPERATE AND IS STUCK IN THE DOWN POSITION IN A PARKING LOT FOR 8 HOURS HOPING NO ONE WOULD TRY TO BREAK IN MY CAR. NOW MY VEHICLE IS AT 13,600 MILE AND I'M STARTING TO EXPERIENCE ALL THE OTHER OWNERS TRANSMISSION FAILURE ISSUES, BUT MINE HAVEN'T HAPPEN ENOUGH FOR THE DEALER TO ATTEMPT TO FIX IT. WHILE DRIVING, THE TRANSMISSION WILL GET STUCK IN A LOW GEAR AND WILL NOT CHANGE EVEN AFTER HEAVY ACCELERATION AND THEN AFTER ABOUT 6 SECONDS IT WILL SUDDENLY CHANGE AND LUNGE FORWARD. OTHER TIMES THE TRANSMISSION WILL GET STUCK IN A HIGH GEAR AND WHEN I TRY TO ACCELERATE IT WILL NOT DROP A GEAR TO ACCELERATE AND MY WIFE AVOID HIGHWAYS BECAUSE SHE IS AFRAID THE VEHICLE WILL STALL ON AN ENTRANCE RAMP WHILE MERGING. ANOTHER ISSUE IS WHEN REVERSING FROM A COLD START AND THEN PUTTING THE VEHICLE IN DRIVE THE VEHICLE SEEMS TO GET STUCK IN EITHER NEUTRAL OR REVERSE BECAUSE IT WILL NOT GO FORWARD UNTIL I REALLY PUNCH THE ACCELERATOR AND THEN IT WILL LUNG FORWARD. MY LAST COMPLAINT ABOUT THIS VEHICLE IS MINOR BUT STILL AND ISSUE. THE POWER LIFT GATE WILL SOMETIMES GET STUCK AND NOT OPEN U
MY 2015 JEEP CHEROKEE LATITUDE SHUTTERS/SHIMMYS UPON TAKE OFF, HESITATES UPON TAKE OFF, SOMETIMES REQUIRING EXCESSIVE THROTTLE INPUT TO GET GOING... AT 20,000 MILES THE SHIFTS FROM 2ND TO 3RD GEAR HAVE STARTED TO BE EXTREMELY ROUGH AT TIMES, ESPECIALLY WHEN RELEASING PRESSURE ON THE THROTTLE AT AROUND 30-35 MILES PER HOUR, LUNGING AND JERKING SO HARD THAT PASSENGERS GASP AND ASK QUESTIONS LIKE "WHAT THE $#@% WAS THAT!?"... AND WHILE DRIVING DOWN SIGNIFICANT INCLINES THE VEHICLE WILL ACCELERATE WHEN YOU RELEASE THE THROTTLE, SOMETIMES REQUIRING A MANUAL DOWNSHIFT TO REGAIN CONTROL OF THE VEHICLE
2015 JEEP CHEROKEE SPORT - 12K MILES - CAR ACCELERATES AFTER TAKING FOOT OFF OF GAS PEDAL. CONTACTED DEALERSHIP - SERVICE MANAGER AND WAS TOLD THAT THIS IS A KNOWN "CHARACTERISTIC" OF THIS VEHICLE. WHAT? YOU MEAN A PROBLEM !!! DEALERSHIP WILL NOT DO ANYTHING. I CONTACTED CHRYSLER AND OPENED A CASE RECORD WITH THEM. THIS IS CLEARLY A SAFETY ISSUE AND NEEDS TO BE ADDRESS.
TRANSMISSION SHIFTING AND RELIABILITY. WE HAVE THE TRAILHAWK VERSION OF THE CHEROKEE. WE ARE HAVING ISSUES OF A CLANK/BANG OCCASIONALLY ABOUT 40-42MPH; IT CAN BE FELT IN THE FLOORBOARD. SOMETIMES WE WILL GET THIS IN REVERSE WHEN WE START TO MOVE. THE BIGGEST COMPLAINT IS WHEN TRYING TO LEAVE A LIGHT OR INTERSECTION AND STEP ON THE GAS NOTHING HAPPENS OR IT SLOWING STARTS TO SPEED UP OR IT TAKES OFF LIKE A JACKRABBIT. IT IS NOT CONSISTENT. WHEN LEAVING AN INTERSECTION WE ARE NOT CONFIDENT IN WHAT TYPE OF REACTION WE ARE GOING TO GET. WILL IT MOVE OR MAYBE DECIDE TO MOVE EVENTUALLY. ALSO, NORMAL ACCELERATION SEEMS SPONGY OR BOUNCY. IT IS LIKE PRESSING GAS PEDAL DOWN (SLIGHTLY) THEN LETTING OFF; ON OFF, ON OFF, ON OFF. IT HAPPENS QUICKLY UNTIL WE REACH 20 PLUS MPH. IF WE SELECT THE SPORT MODE, I HAVE NOT NOTICED THE SPONGY FEELING ON ACCELERATION. I THINK THAT KNOWING HOW YOUR CAR IS GOING/SUPPOSED TO RESPOND WHEN APPLYING THE BRAKE OR PRESSING THE ACCELERATOR PEDAL IS IMPORTANT THE SAFETY AND CONFIDENCE IN DRIVING ONE'S VEHICLE. MY WIFE HAS ALSO EXPERIENCED THE PARKING BRAKE REAPPLYING WHEN SHE IS BACKING OUT OF A PARKING SPOT AT HER WORK. THE PARKING LOT IS ON A SLOPE. SHE BACKS UP AND WHEN SHE TRIES TO GO FORWARD IT DOESN'T WANT TO MOVE. THEN SHE LOOKS AND THE PARKING BRAKE IS BACK ON. SHE HAS TO TURN IT OFF AGAIN TO MOVE. WE ALSO HAVE BEEN HAVING ISSUES WITH THE REAR HATCH. THE DEALERSHIP HAS DONE THE RECALL FOR THE ELECTRIC LIFT MECHANISM. WE HAVE ISSUES WHEN IT WON'T OPEN
JEEP SHIFTS ROUGH WITH A BANG WHEN GOING BETWEEN 25 AND 35 MPH. DEALER UPDATED SOFTWARE BUT IT DID NOT FIX THE PROBLEM. IT HAPPENS RANDOMLY, USUALLY ABOUT ONCE EVERY 30 MILES.
DRIVING ON THE HIGHWAY AT APPROX. 70 MPH WHEN JEEP DEVELOPED SEVERE HESITATION AND JERKING MOTION. EVASIVE ACTION TAKEN TO AVOID AN ACCIDENT TO PULL OFF TO EXIT THE HIGHWAY. LIGHT INDICATOR ON DASH BOARD. TURNED VEHICLE OFF THEN RESTARTED. LIGHT REMAINED ON DASH (NOT FLASHING), HOWEVER, PROCEEDED TO SEE IF CAR IS DRIVEABLE. TWO MORE OCCURRENCES OF SAME SYMPTOM. AGAIN, PULLED OVER AND DID SAME STOP/START AND THEN PROCEEDED. MANAGED TO GET HOME. IMMEDIATELY CONTACTED DEALERSHIP WHERE CAR WAS PURCHASED NEW. CURRENTLY HAS 12K ON VEHICLE. FOLLOWING DAY TOOK CAR IN FOR INSPECTION AND PROBLEM DETERMINATION. WAS INFORMED THAT (5) SOFTWARE FLASHES WOULD BE UPDATED ON VEHICLE, ONE OF WHICH WAS A TRANSMISSION CONTROL MODULE (TCM) FLASH. DROVE CAR HOME SAME DAY. I WILL NEED SOME TIME DRIVING JEEP TO SEE IF THESE SOFTWARE FLASHES HAS FIXED THE PROBLEM. AFTER A FEW HOURS I DECIDED TO GET ON THE INTERNET TO INVESTIGATE IF ANYONE ELSE HAS EXPERIENCED THIS PROBLEM. TO MY SURPRISE, IT IS CLEARLY A PROBLEM WITH OTHERS. QUESTION? WHY WAS I NOT INFORMED OF THIS PROBLEM BY DEALERSHIP OR ANY OTHER NOTIFICATIONS OF RECALL, ETC. REALLY, THIS IS HOW IT WORKS, YOU HAVE TO WAIT UNTIL THERE IS A FATALITY TO DO SOMETHING. I AM VERY DISAPPOINTED WITH CHRYSLER. HISTORY: I HAVE OWNED 1998 JEEP WRANGLER, 2001 DODGE DAKOTA, 2005 DODGE MAGNUM, NOW 2015 JEEP CHEROKEE AND THE LIST GOES ON FOR OTHER MEMBERS OF THE FAMILY. COME ON CHRYSLER YOU CAN DO BETTER THAN THIS. THERE IS A PROBLEM RELATED TO THESE (9 GEAR) TR
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE CONTACT SMELLED A BURNING ODOR IN THE VEHICLE. THE CONTACT PULLED OFF THE HIGHWAY AND NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. AFTER EXITING THE VEHICLE, FLAMES SPEWED FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 30,000.
DRIVING ALONG ON A RURAL ROAD, NO TRAFFIC AROUND ME. COMING DOWN A HILL AND OUT OF A CURVE, HIT A SLIGHT BUMP IN THE ROAD WHEN SUNROOF GLASS EXPLODED, SOUNDING LIKE A SHOT GUN GOING OFF INSIDE THE CAR. GLASS CAME DOWN ALLL OVER THE PASSENGER COMPARTMENT. SUNROOF IS VISIBLY PUSHED UP AND OUT OF THE ROOF WITH NO IMPACTS FROM EXTERIOR. DEALER IS TELLING ME THIS IS NOT COVERED UNDER THE FACTORY WARRANTY DESPITE THE FACT THAT THERE WAS NO EXTERNAL FORCE WHICH CAUSED THE DAMAGE. THEY SAY THAT PRESSURE CAN BUILD UP INSIDE THE CAR WHEN THE A/C IS RUNNING AND THIS CAN SOMETIMES HAPPEN, WHICH SEEMS INDICATIVE OF A KNOWN ISSUE. I LOOKED ALL THROUGH THE OWNER'S MANUAL AND FIND NO REFERENCE TO THE POSSIBILITY THIS COULD OCCUR WITH NORMAL USE OF THE A/C.
CPSC: CHRYSLER: CONSUMER STATED JEEP CHEROKEES BASED ON YEARS 2014-2016 CAN DEVELOP A WOBBLE IN THE FRONT END WHEN BEING TOWED BEHIND A MOTOR HOME. THE WOBBLE IS SEVERE ENOUGH TO CAUSE THE CONSUMER TO LOOSE CONTROL. *SS THE CONSUMER STATED THE STEERING, WAS POORLY DESIGNED. *JB
TRANSMISSION HESITATES SOMETIMES WHEN TAKING OFF FROM STOP, TRANSMISSION DOES NOT WANT TO GO INTO GEAR UNTIL YOU COME TO A COMPLETE STOP, WHEN ACCELERATING TO 35 MPH THERE IS A HARD SHIFT INTO THE GEAR FOR THAT SPEED, THE CAR WHEN ACCELERATING DOES NOT WANT TO ACCELERATE AND HAVE ALMOST BEEN HIT FROM THE SIDE SEVERAL TIMES, I HAVE HAD CAR BACK TO DEALERSHIP TO INSPECT AT LEAST 4 TIMES. 2 TIMES THEY HAVE UPDATED SOFTWARE FOR TRANSMISSION, BUT ONLY HAVE SEEN MINOR IMPROVEMENTS. STILL HAVING ALL THE SAME ISSUES AS BEFORE.
WHILE JEEP IS BEING FLAT TOWED BEHIND MOTORHOME ON DOWN SLOPE & CURVE OF INTERSTATE FRONT WHEELS START SEVERE WOBBLE FORCING RIG TO BE STOPPED BEFORE ANY FORWARD MOTION CAN BE RESUMED. DANGEROUS SAFETY ISSUE AS OTHER VEHICLES BEHIND OR BESIDE MY APPROXIMATELY 60FT LONG COMBO HAVE TO BRAKE SUDDENLY TO AVOID CONTACT. SIMILAR INSTANCES REPORTED NHTSA #10881635, 10872379, 10760794. WOULD MOLAR FLAT TOWING WIRING KIT CORRECT THIS PROBLEM? WHAT IS THE PART # FOR THE WIRING KIT?
I WAS ATTEMPTING TO MAKE A LEFT TURN ON A BUSY CITY ROAD WHEN THE CAR SUDDENLY STOPPED DEAD WITHOUT ANY WARNING SIGNS. AN ONCOMING TRACTOR TRAILER HAD TO SWERVE OUT OF THE WAY TO AVOID KILLING ME. THE AAA TOW TRUCK DRIVER COMMENTED THAT IT WAS THE TRANSMISSION THAT FAILED AND IT HAD SET OFF THE EMERGENCY BRAKE. HE NOTED THAT HE HAD RESPONDED TO THE EXACT SAME SCENARIO WITH A JEEP CHEROKEE THE WEEK BEFORE. THE CAR HAS NOW BEEN AT THE DEALER FOR 21 DAYS WITHOUT ANY GOOD RESULTS IN SIGHT. THEY HAVE ALREADY REPLACED THE NEW TRANSMISSION WHICH THEY INSTALLED ADMITTING THAT THE NEW TRANSMISSION IS FAULTY. I AM AWARE OF A CLASS ACTION SUIT FOR THIS SAME PROBLEM IN THEIR 2014 MODELS AND THERE WILL UNDOUBTEDLY BE ONE, IF THERE ISN'T ALREADY, FOR THE 2015 AND 2016 MODELS. THEY ARE NOT ADMITTING THE PROBLEM AND WILL NOT ADMIT THE PROBLEM UNTIL THERE ARE SEVERAL FATALITIES. SINCE I DO NOT PLAN TO BE AMONG THEM, I WANT A REFUND, NOT ANOTHER PIECE OF JUNK.
TRANSMISSION PROBLEMS. TRANSMISSION WAS REPLACED WHEN I HAD 4,000 MILES ON THE CAR. I PURCHASED THE JEEP NEW ITS THE TRAIL HAWK ADDITION. NOW I HAVE 30,000 MILES ON IT AND THE TRANSMISSION IS JUST TERRIBLE (EVEN AFTER THE TRANSMISSION WAS REPLACED IT NEVER RAN RIGHT). IT BUCKS WHEN IT SHIFTS, IT DOESN'T DOWNSHIFT FAST ENOUGH. IF I AM STOPPING AT A RED LIGHT AND I HAVE NOT COME TO A COMPLETE STOP AND THE LIGHT TURNS GREEN AND I GO FROM THE BRAKE TO THE GAS IT HESITATES AND JERKS LIKE THE CAR WAS 30 YEARS OLD AND HAD 200,000+ MILES ON THE TRANSMISSION. I AM HALF SCARED TO DRIVE AT NIGHT ALONE. I'M CURRENTLY GOING THRU A DIVORCE AND DO NOT KNOW WHAT I WOULD DO IF THE CAR LEFT ME SIT IN AN UNFAMILIAR AREA. I PURCHASE NEW CARS SO I DO NOT HAVE TO WORRY ABOUT BREAKING DOWN AND I UNDERSTAND ANY CAR NEW OR OLD CAN BREAK DOWN BUT ITS LESS LIKELY A NEW CAR WILL THEN AN OLDER CAR. JEEP NEEDS TO FIX THIS PROBLEM.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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