2015 Jeep Cherokee complaints

TL*THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DECELERATING IN ORDER TO COME TO A STOP, THE VEHICLE WOULD EXPERIENCE UNINTENDED ACCELERATION AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE TRANSMISSION SOFTWARE WAS UPDATED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TRANSMISSION A SECOND TIME AND UPDATED THE SOFTWARE BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 300.

AFTER A SIMPLE FIRST REQUIRED SERVICE OF AN OIL CHANGE, THE ENGINE LIGHT CAME ON. WE LEARNED THAT THIS ENGINE LIGHT COMING ON WAS THE RESULT OF THE DEALERSHIP SERVICE DEPARTMENT PERFORMING A RECALL CAMPAIGN SERVICE TO REPROGRAM THE TRANSMISSION AND POWERTRAIN CONTROL MODULES. THE CAMPAIGN TO REPROGRAM THE TRANSMISSION CONTROL MODULES WAS COMPLETED, WITHOUT OUR KNOWLEDGE, DURING THE TIME THE VEHICLE WAS IN FOR THE OIL CHANGE. THE VEHICLE WAS BROUGHT BACK TO THE DEALERSHIP TWICE MORE IN TWO DAYS TO "FIGURE OUT" WHY THE ENGINE LIGHT WAS COMING ON. THE DEALER IS NOW REPLACING THE ENTIRE TRANSMISSION. *TR

I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATION WHEN THE GAS PEDAL IS DEPRESSED CAUSING IT TO SUDDENLY LEAP INTO MOTION RISKING HITTING A CAR IN FRONT OF YOU IN CITY TRAFFIC (I LIVE IN LOS ANGELES ? THIS IS PARTICULARLY CONCERNING) OR A WALL BEHIND YOU (I BACK INTO MY PARKING SPACE). WHEN PARALLEL PARKING OR IN A 3 POINT SCENARIO (D-R-D) THE CAR, ALTHOUGH CLEARLY PLACED IN THE REVERSE THE CAR WILL ROLL FORWARD BEFORE REVERSING. OFTEN PUTTING THE CAR IN REVERSE, WAITING SEVERAL SECONDS (4 TO 5) BEFORE RELEASING THE BREAK WILL DO THE TRICK BUT JUST AS OFTEN, IT MAKES NO DIFFERENCE. GEAR TRANSITIONS ARE SLOPPY. THIS CAR DOES NOT SHIFT IT LUNGES. I'M SURPRISED THE [XXX] THING DOESN'T BITE ALTHOUGH IT TRIES. I THOUGHT THESE WERE MY PET PEEVES BUT IT APPEARS I AM NOT ALONE. I WISH I HAD READ THESE EARLIER COMPLAINTS. I WOULD HAVE RETURNED IT TO POST HASTE. I HATE THIS CAR BUT AM NOT IN THE FINANCIAL POSITION TO BUY ANOTHER. PURCHASED FROM A DEALER 50 MILES AWAY (BEST PRICE) HAS MADE IT DIFFICULT TO

FOR THE PAST WEEK MY 2015 JEEP CHEROKEE HAS BEEN AT THE DEALERSHIP; CONTINUOUS SCREEN/RADIO MALFUNCTIONING/ UNINTENDED CAR ACCELERATION/ COMPUTER SYSTEM MALFUNCTION, ETC. I WAS TOLD BY THE SERVICE MANAGER THAT THEY HAVE NO CLUE WHY MY VEHICLE IS NOT FUNCTIONING CORRECTLY OR ACCEPTING THEIR SEVERAL ATTEMPTS TO 'UPDATE' MY VEHICLES SYSTEM TO CORRECT THE VARIOUS PROBLEMS. THE MANAGER WENT ON TO TELL ME HOW MY CAR IS "REJECTING" THE NEW PART THEY TRIED TO INSTALL. I DID NOT KNOW VEHICLES HAD THE ABILITY TO 'REJECT' MECHANICAL PARTS. HE SAID THEY HAD TO CONTACT CHRYSLER TO FIND OUT HOW TO FIX MY VEHICLE; I TRULY THOUGHT THE "CHRYSLER" DEALERSHIP WAS CHRYSLER AND MECHANICS THERE WERE TRAINED TO FIX ALL OF CHRYSLERS VEHICLES, SHAME ON ME. AT THIS POINT I AM TRULY AFRAID TO DRIVE THE TRUCK, ESPECIALLY WITH THE CHRYSLER DEALERSHIP NOT KNOWING HOW TO REPAIR THE VARIOUS PROBLEMS WITH A 2015 MODEL. I ALSO NOTICED THE JEEPS STARTING WITH 1C4PJ SEEMS TO HAVE ALL THE PROBLEMS. WITH CHRYSLER NOTICING IT AS WELL, WHY NOT JUST REPLACE THE JEEPS SOLD IN THAT BATCH? *TR

I NOTICED MY MOTOR WAS SURGING(REFINE UP) WHEN I WOULD BREAK AND THEN EVENTUALLY BREAK WHEN I CONTINUED TO BREAK. SO I TOOK TO STETLER DODGE YORK PA AND THE SAID THEY WEREN'T SURE BUT THERE WERE FLASH UPDATES THAT NEEDED DONE IN REGARDS TO THE TRANSMISSION SO THEY NEEDED TO KEEP THE JEEP. THEY KEPT THE JEEP CALLED AND SAID THE TRANSMISSION MODULE NEEDED REPLACED SO THEY REPLACED. I PICK UP THE CAR DRIVE IT LESS THAN 5 MILES AND THE AUTO SHUT DOWN ALARM STARTED GOING OFF AND THE CHECK ENGINE ALAR, WENT OFF. THE CAR THEN BEGINS TO REV AND WILL NOT SHIFT ITS AT 40 MPH AND AT 5 RAMS. THE AUTO START NO LONGER WORKS ECT... THIS IS A BRAND NEW CAR I AM PAYING FOR AND WHEN I TAKE IT FOR THESE ISSUES THEY NOW TELL ME THE TRANSMISSION NEEDS REPLACED. THIS IS RIDICULOUS. THIS CAR IS TURNING INTO A LEMON QUICK. TWICE IN THE SHOP AND OWN IT LESS THAN 3 MONTHS. *JS

2015 JEEP CHEROKEE 2.4L. JEEP HAS LESS THAN 200 MILES. CAR WAS BROUGHT IN FOR SERVICE DUE TO SUDDEN ACCELERATION WHILE DECELERATING AT APPROXIMATELY 25 MPH. CAR WOULD SLIGHTLY ACCELERATE AND THE RPM'S WOULD JUMP FROM AROUND 1400 TO 2000 WITHOUT MY FOOT ON THE GAS PEDAL. DEALER SERVICE DEPARTMENT HAD THE CAR FOR 1.5 DAYS AND SAID THAT I HAD THE MOST RECENT "FLASH" AFTER DRIVING OFF THE LOT THE ISSUE STILL EXISTS. CAR WILL LUNGE/ACCELERATE AND RPM'S JUMP WHILE DECELERATING AND FOOT IS OFF THE GAS PEDAL. *TR

2015 JEEP CHEROKEE LATITUDE. FWD 2.4L ENGINE. CAR SHIFTED EXTREMELY HARD AT LOW SPEEDS/GEARS. CAR WOULD LUNGE AND ACCELERATE WHILE CAR WAS DECELERATING. ACCELERATION AND LUNGING/SHIFTING WAS OCCURRING WHILE FOOT WAS OFF THE GAS PEDAL. *TR

AFTER SITTING AT THE DEALERSHIP FOR THE MOST PART OF MY DAY, I LEFT WITH THE SAME PROBLEM AS I CAME TO GET FIXED. HOWEVER, IN ADDITION TO MY RADIO NOT FUNCTIONING; WHICH WAS SUPPOSED TO BE FIXED AFTER THIS MY SECOND UPGRADE IN 2 WEEKS, THERE WAS THE ADDITIONAL MATTER OF MY ENGINE LIGHT COMING ON AS I LEFT THE DEALERSHIP FROM HAVING MY RADIO 'FIXED'. SO I FIND MYSELF BACK AT THE DEALERSHIP TODAY FOR MY RADIO THAT WAS NOT FIXED THE YESTERDAY AND MY ENGINE LIGHT THAT CAME ON AFTER LEAVING THEM THE DAY BEFORE. WHEN I SPOKE TO THE SERVICE MANAGER, HE SAID THE RADIO IS GETTING ANOTHER UPDATE; APPARENTLY THE UPDATE YESTERDAY AND LAST WEEK WASN'T ENOUGH. ALSO, NOW I NEED THIS DETRIMENTAL ENGINE PART THAT MYSTERIOUSLY WENT BAD OVER NIGHT. HE SAID THEY DON'T HAVE THE PART AND I WILL HAVE TO DRIVE MY CAR WITH THE ENGINE LIGHT ON UNTIL THE PART COMES IN. I INFORMED HIM HOW UNCOMFORTABLE I AM WITH THAT SUGGESTION SINCE MY FIRST VISIT WAS FOR THE RADIO AND THE CAR ACCELERATING BY ITSELF OUT OF NOWHERE. CURRENTLY, I AM IN PRAYER HOPING THE HUMANITY SETS IN AND THEY DON'T SEND ME ON MY WAY IN A VEHICLE THAT IS NOT SAFE TO DRIVE. PRAY FOR ME. *TR

WHILE MY WIFE WAS DRIVING TODAY SHE NOTICED WHEN TRYING TO FIND A PARKING SPOT, THE ENGINE SPEED INCREASED WITHOUT FOOT ON GAS PEDAL, SHE HAD TO HARD BRAKE TO GET VEHICLE TO STOP. I TOOK IT OUT TONIGHT AND AS I WAS IN CITY TRAFFIC THE JEEP WOULD RACE UP TO 2000 RPMS WHEN FOOT WAS ON THE BRAKE. I HAD TO PRESS ON BRAKE HARDER THAN NORMAL TO GET THE VEHICLE TO NOT HIT THE CAR IN FRONT OF ME. CALLED DEALERSHIP TO REPORT PROBLEM. AT THIS POINT I AM SCARED FOR ANYONE IN MY FAMILY TO DRIVE THE VEHICLE. THE SAME THING HAPPENED AT LEAST 4 TIMES ON THE WAY HOME. *TR

IT APPEARS I'VE GOTTEN THE TRANSMISSION BUG THAT SEEMS TO BE GOING AROUND. ONE MONTH OLD 2015 TRAILHAWK V6 AUTOMATIC WITH 738 MILES ON IT. STARTED THE CAR(2-7-2015) AND NOTIFICATION CAME ON DASHBOARD THAT READ, "SERVICE TRANSMISSION," "4WD DEACTIVATED," "REMOTE START DEACTIVATED,' "AND PUT CAR INTO PARK THEN SHIFT TO DESIRED GEAR." I MANAGED TO GET THE JEEP ROLLING AND DROVE DIRECTLY TO DEALERSHIP. I TALKED TO THE SERVICE REP THIS MORNING(2-9-2015), AND BEFORE HE COULD SAY ANYTHING, I TOLD HIM IT WAS THE TCM. HE ACTUALLY LAUGHED BECAUSE I KNEW EVERY PROBLEM. I GUESS BEST CASE SCENARIO IS THAT THE RESET WORKS. IF NOT I'M SURE THERE WILL BE A TCM REPLACEMENT. WORST CASE SCENARIO IS THE TRANSMISSION NEEDS TO BE REPLACED, AND AT THAT POINT, THEY CAN KEEP IT. *TR

TL*THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CONTACT VEERED THE VEHICLE TO THE RIGHT TO AVOID ANOTHER VEHICLE AND THE AIRBAGS DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V041000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.

I BOUGHT MY JEEP ONE MONTH AGO. RECENTLY I NOTICED THAT ENGINE REVS UP AND ACCELERATES BY ITSELF AS I AM TRYING TO STOP. I HAVE TO CONTROL THIS BY PRESSING THE BREAK A LITTLE HARDER. I AM AFRAID I WILL REAR END ANOTHER CAR. I HAD NO IDEA THIS PROBLEM WAS SO COMMON. NOW I WISH I HADN'T PURCHASED THIS VEHICLE. *JS

2015 CHEROKEE LATITUDE 4 CYL. HAVE HAD VEHICLE FOR 2 MONTHS, DURING THIS TIME THE TRANSMISSION HAS HAD A MIND OF ITS OWN. ACCELERATING DURING BRAKING, WHICH IN AND OF ITSELF IS EXTREMELY DANGEROUS AS IT HAS HAPPENED WHILE SLOWING TO MAKE A TURN, IF YOU NEED TO TURN AT 10 MPH AND THE CAR ACCELERATES PAST 25 YOU ARE LOOKING AT AN ACCIDENT WAITING TO HAPPEN. LAG IN DOWNSHIFT WHILE TRYING TO ACCELERATE, LOUD UN EXPLAINED CLUNK WHILE PLACING INTO PARK, NUMEROUS ENGINE WARNING LIGHT ACTIVATIONS. CALLED LOCAL DEALER AND WAS INFORMED THAT I NEEDED TO WAIT A FEW DAYS TO SEE IF WARNING LIGHT RESETS ITSELF BEFORE BRINGING IN. THE TRANSMISSION NEVER SEEMS TO ACTUALLY SHIFT INTO 9TH GEAR, WHICH INTURN HAMPERS THE FWY MILEAGE CLAIMS ASSOCIATED WITH THIS VEHICLE. IVE NOTICED THE TRANSMISSION TEMPERATURE EXCEED 240 DEGREES ON NUMEROUS TIMES, THIS CANNOT BE GOOD. I WILL BE TAKING VEHICLE TO DEALER, HOPEFULLY IN AN EFFORT TO GET THIS RESOLVED. WITH ALL OF THE REVIEWS AND PROBLEM, WILL IT TAKE AN UNFORTUNATE FATALITY FOR CHRYSLER TO ACTUALLY RESOLVE THIS, AS IN THE CASE OF THE TOYOTA ACCELERATION PROBLEMS? *TR

MY VEHICLE INSTANTANEOUSLY PICKED UP SPEED WHILE I WAS COMING TO A STOP; MY FOOT WAS NOT ON THE GAS PEDAL. A QUICK JERKING MOTION OF THE STEERING WHEEL HAPPENED QUICKLY WITH THE ACCELERATION. THIS CAUSED ME TO PRESS MUCH HARDER ON MY BRAKES TO STOP MY VEHICLE FROM HITTING A CAR IN FRONT OF ME. THIS IS A DANGEROUS AND VERY SCARY PROBLEM AND I AM GRATEFUL TO NOT HAVE CAUSED HARM TO ANYONE. MY GAS CONSUMPTION VARIES BECAUSE OF THE REQUIRED PEDAL PRESSURE SOMETIMES NEEDED TO ACCELERATE SINCE THE GEARS SEEM NOT TO SWITCH OVER AS THEY SHOULD. ALSO, MY RADIO HAS BEEN BLACKING OUT, TURNING OFF AND ON, AND FAILING TO WORK AT ALL. HAVE AN APPOINTMENT WITH THE DEALER TOMORROW FOR WHAT WAS EXPLAINED TO ME AS A NEEDED "SOFTWARE UPDATE." THIS IS A NEW TRUCK. MY JEEP HAS NOT YET MADE IT TO THE REQUIRED MILES FOR ITS FIRST OIL CHANGE. (SIGH). *TR

TRANSMISSION DOWN SHIFTS ON DOWNHILL AT TIMES. RPM INCREASES AND VEHICLE SPEEDS UP BEFORE COMPLETING THE DOWN SHIFT. THE TRANS. SHOULD NOT BE DOWN SHIFTING ON ITS OWN IN THIS SITUATION. THIS WILL BE DANGEROUS IN SNOWY CONDITIONS, AS THE SHIFT IS UNEXPECTED. THE TRANS. IS INCONSISTENT ON LEVEL DRIVING. SOMETIMES IT PICKS GEAR 7, OTHER TIMES IT PICKS GEAR 8. THIS AFFECTS GAS MILEAGE AND CANNOT BE OVER RIDDEN BY USING THE MANUAL SHIFT MODE. I AM AT THE MERCY OF THE TRANSMISSION. THE MANUAL SHIFT OVERRIDE IS VIRTUALLY USELESS. I CANNOT OVERRIDE THE GEAR SELECTED. THE INDICATOR SHOW ONLY SHOWS THE SHIFTER ACTIONS. I DOES NOT INDICATE THE GEAR YOU ARE ACTUALLY IN. THE TRANS. DOES NOT RESPOND TO MANUAL SHIFTING PREFERENCES. IT WILL BE DANGEROUS IN WINTER WEATHER WHEN YOU CANNOT DEPEND ON A MANUAL DOWNSHIFT TO MAINTAIN CONTROL OF THE VEHICLE. I AM USED TO OTHER MANUFACTURERS TRANSMISSIONS THAT LOCK IN AND HOLD THE MANUAL GEAR SELECTED. I SUSPECT THAT THERE WILL BE CHEROKEE ACCIDENTS IN WINTER WEATHER DUE TO LOSS OF CONTROL, BECAUSE THE TRANSMISSION EITHER HAS A MIND OF ITS OWN WHICH IS INCONSISTENT, OR BECAUSE MANUAL TRANSMISSION CONTROL IS INEFFECTIVE, AND NONRESPONSIVE. *TR

THIS 2015 JEEP CHEROKEE LIMITED, WITH V6 ENGINE AND 9 SPEED AUTOMATIC TRANSMISSION, OPERATED SMOOTHLY FOR 750 MILES, BUT THEN SUDDENLY THE TRANSMISSION BEGAN TO DOWNSHIFT VERY ROUGHLY WHEN COASTING TO A STOP OR BRAKING TO A STOP. THE PROBLEM APPEARS TO BE WITH THE SHIFTS BELOW FIFTH GEAR. WHEN COASTING, AS THE DOWNSHIFT TO EITHER 4TH OR 3RD GEAR OCCURS, THE ENGINE REVS AND THE CAR ACTUALLY ACCELERATES BRIEFLY (FOR 1 OR 2 SECONDS) ON ITS OWN. IN HEAVY TRAFFIC, THAT MAKES QUICKLY APPLYING THE BRAKES MANDATORY TO AVOID GETTING TOO CLOSE TO (OR HITTING) THE CAR IN FRONT OF YOU AS THE VEHICLE ACCELERATES. *TR

WHEN IDLING AFTER A 20 MINUTE DRIVE, THE "SERVICE TRANSMISSION" WARNING AND THE "CHECK ENGINE LAMP" CAME ON AND WOULDN'T TURN OFF. I MANAGED TO DRIVE SLOWLY HOME - IT WAS ABOUT 20F AND SNOWING - IN A DESERTED AREA. VERY BAD SITUATION. *TR

CAR HAS ROUGH GEAR CHANGES WHEN DECELERATING. *TR

CAR LUNGES FORWARD WHEN DECELERATING. NEED TO PRESS HARD ON BRAKE TO CONTROL SPEED. *TR

THE CHECK ENGINE LIGHT GOES ON AND THE CAR DOES NOT DOWNSHIFT PROPERLY. THE ENGINE REVS UP OVER 2500 RPMS AND THE VEHICLE ACCELERATES ON ITS OWN WHEN APPLYING THE BRAKES AND TRYING TO SLOW DOWN. (LAST NIGHT THE CAR REVVED UP TO 3200 RPMS WHEN COMING TO A STOP.) *TR

WHEN DRIVING THE VEHICLE, DASH LIGHTS WOULD FLASH AND CHECK ENGINE LIGHT WOULD COME ON. MESSAGES WOULD STATE THE THERE WAS A FAILURE WITH THE START/STOP OR 4X4 OR TRANSMISSION. VEHICLE WOULD NOT ENGAGE ANY GEARS, D (DRIVE) INDICATE WOULD BE FLASHING, AND I COULD ONLY REV THE ENGINE. VEHICLE WOULD NOT ADVANCE AND WOULD NOT ENGAGE ANY GEARS. HAD TO SHUT OFF ENGINE AND TURN IT BACK ON SEVERAL TIMES TO GET THE TRANSMISSION TO ENGAGE. CHECK ENGINE LIGHT IS STILL ON. TAKEN IN FOR SERVICE FOUR TIMES NOW, UPDATE FIRMWARE, REPLACE PCM, AND NOW THEY ARE GOING TO REPLACE THE WIRING HARNESS. VEHICLE PURCHASED ON 12/31 AND HAS BEEN IN FOR SERVICE WITH MAJOR FAILURES WITH THE TRANSMISSION SINCE 1/13/2015. *TR

TL*THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE CONTACT STATED THEY LOOKED OUT THE FRONT PASSENGER SIDE WINDOW AND SAW A GLOW COMING FROM UNDER THE VEHICLE AS THE PARKING BRAKE LIGHT AND ALL DASH LIGHTS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER SAFELY AND EXITED THE VEHICLE. THE CONTACT MENTIONED THAT FLAMES WERE EMITTING FROM THE ENGINE COMPARTMENT AND SHORTLY AFTER THE ENTIRE VEHICLE ENGULFED IN FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT DIAGNOSED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,300.

2015 JEEP CHEROKEE LATITUDE. WHEN COMING TO A STOP, AT ABOUT 25 MPH, THE TACHOMETER READS 1250 RPM THEN THE TRANSMISSION DROPS OUT OF GEAR WHICH MAKES THE VEHICLE SPEED UP, MAKING ME BRAKE HARDER, THEN THE TRANSMISSION DOWNSHIFTS AND THE ENGINE REVS UP TO 2000 RPM MAKING THE CAR LURCH FORWARD. THIS IS DANGEROUS AND HAS MADE ME FEEL LIKE I MAY REAR END A CAR ON SEVERAL OCCASIONS. *TR

THE HEATING ELEMENT IN THE WINDSHIELD SHORTED CAUSING EXTREME HEAT AND THE ELEMENT WAS GLOWING. THIS CAUSED THE WINDSHIELD TO BREAK. PIECES OF SHATTERED GLASS WERE INSIDE THE CAR ON THE CENTER CONSOLE AS WELL AS ON THE DASH. BOTH PANES OF GLASS WERE CRACKED, BUT ONLY THE INSIDE SEEMED TO "EXPLODE" CAUSING A CHUCK OF GLASS TO SHOOT LOOSE. THIS WAS CONFIRMED BY A SAFELITE EMPLOYEE WITH 29 YEARS EXPERIENCE. *TR

NEW JEEP CHEROKEE 2015 VEHICLE WAS PURCHASED EVENING JAN 2, 2015 FROM. PERRY CHRYSLER/JEEP, NATIONAL CITY, CA. DRIVEN TOTAL LESS THAN 100 MILES. ON JAN 4 DRIVER NOTICED OILY SMELL WHEN DRIVING. IMMEDIATELY AFTER BEING PARKED AT HOME WHITE SMOKE CAME OUT OF HOOD. WITHIN SECONDS THE ENTIRE CAR WAS ENGULFED IN FIRE, FLAMES 20 FEET HIGH. BURNING OIL OR FUEL RAN DOWN THE STREET OVER 50 YARDS. TWO LOCAL SAN DIEGO TV STATIONS HAVE VIDEOS OF FIRE, INCLUDING OUR OWN VIDEO ON FACEBOOK. AVAILABLE UPON REQUEST. *TR

AS I WAS GETTING OFF THE FREEWAY, THE VEHICLE WAS DOWN SHIFTING, AND AS IT GOT TO THE LOWER GEARS, STARTED GETTING VERY JUMPY. WHEN IT GOT TO FIRST GEAR, IT SEEMED THAT IT DOWNSHIFTED ALL THE WAY INTO NEUTRAL. WHEN STARTING FROM A DEAD STOP, THE VEHICLE WOULD JUMP INTO FIRST GEAR AND WAS JUMPY SHIFTING UP GEARS. I TOOK THE VEHICLE TO THE DEALER, AND THEY TOLD ME THE TRANSMISSION NEEDED TO BE REPLACED. THEY ALSO SAID IT WAS STILL DRIVABLE. I WAS OUT OF TOWN AT THE TIME SO I JUST PLANNED TO TAKE IT TO MY LOCAL DEALER WHEN I GOT HOME, AS THEY SAID IT WOULD BE ABOUT A WEEK BEFORE A NEW TRANSMISSION WAS AVAILABLE. I LEFT THE DEALERSHIP AND DIDN'T MAKE IT MORE THAN A MILE BEFORE I LOST ALL USE OF THE TRANSMISSION, AND HAD TO BE TOWED BACK TO THE DEALERSHIP. THEY HAVE SINCE REPLACED THE TRANSMISSION. *TR

WHEN COASTING OR COMING TO A STOP, JEEP WILL ACCELERATE/JUMP FORWARD WHILE IN 4TH GEAR. THIS IS VERY DANGEROUS ON ICY ROADS. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45. UPDATED 3/13/15*CN UPDATED 9/12/2017*CN

LOUD NOISE FROM THE ENGINE/TRANSMISSION THEN THE CAR COMPLETELY SHUTS DOWN AND COMES TO A COMPLETE STOP IN THE ROAD. THE CAR WILL THEN RESTART ALL SYSTEMS WITH CHECK ENGINE LIGHT ON. HAS HAPPENED AND BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS ON 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. DEALERSHIP NOR CHRYSLER KNOW WHAT IS CAUSING THE ISSUE AND WILL NOT DO ANYTHING EXCEPT TRY TO REPAIR. I HAVE CONCERNS THAT IF THIS ISSUE HAPPENS AT HIGHER SPEEDS ON INTERSTATE WHAT WOULD HAPPEN. *TR

WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. *TR

HAVE HAD TWO TIMES THE VEHICLE TRANSMISSION WARNING CAME ON TO "SERVICE TRANSMISSION" WITH NO RESPONSE FROM DEPRESSING THE ACCELERATOR. AT THESE TWO TIMES THE VEHICLE WAS AT A FULL STOP AND THE DASH WAS FULL OF WARNING LIGHTS FOR DIFFERENT THINGS. WHEN THE TRANSMISSION WAS SHIFTED FROM DRIVE TO PARK, THERE WAS A LOUD AND VIOLENT JERKING BY THE TRANSMISSION. THIS TRANSMISSION HAS HAD IT'S SOFTWARE UPDATED MANY TIMES, WHICH HAS NOT HELPED. DEALER TECH WAS ABLE TO OBSERVE THIS CONDITION AND REPLACED THE TRANSMISSION VALVE BODY. AFTER REPLACING THE VALVE BODY AND AFTER DRIVING ABOUT 50 MILES ON A INTERSTATE HIGHWAY, THE SERVICE TRANSMISSION WARNING CAME ON. TOOK THE NEXT EXIT AND STOPPED AT A TRAFFIC STOPLIGHT, THE CAR WOULD LUNGE AND JERK VIOLENTLY TRYING TO GO. SHUT THE ENGINE OFF AND LET THE CAR RESET ITSELF. WILL NOT DRIVE THE VEHICLE AGAIN AND WILL ASK CHRYSLER TO SUPPLY A RENTAL VEHICLE AT THEIR EXPENSE UNTIL THEY HAVE REPLACED MY VEHICLE. THIS MAKES THREE TIMES THE VEHICLE HAS BEEN IN THE SHOP FOR TRANSMISSION PROBLEMS. THIS TRANSMISSION ISSUE AS FAR I AM CONCERNED IS A MAJOR SAFETY ISSUE. *TR

WHEN DOWNSHIFTING THERE IS AND ABRUPT SHIFT IN THE 18-22 MPH RANGE. WITH ICY ROADS THIS COULD CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CAUSE SERIOUS PERSONAL INJURY. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE MALFUNCTION LIGHT AND SERVICE TRANSMISSION LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION COMPUTER NEEDED TO BE RE-REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER A THIRD TIME WHERE IT WAS DIAGNOSED THAT THE VALVE BODY NEEDED TO BE REPLACED, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 930.

VEHICLE WAS TRAVELING ON INTERSTATE HIGHWAY WHEN SERVICE TRANSMISSION LIGHT CAME ON IN THE STORED MESSAGES, THEN THE MALFUNCTION INDICATOR LIGHT AND SERVICE ENGINE LIGHT CAME ON. WITHIN MINUTES, DRIVEABILITY ISSUES BECAME APPARENT WITH NO ACCELERATION AND SLIPPING GEARS/UNABLE TO SHIFT INTO GEARS. ONCE THE CAR SLOWED/STOPPED, THE VEHICLE WAS UNABLE TO SHIFT INTO LOWER GEARS TO MOVE. THE VEHICLE HAD RECEIVED THE P56 RECALL TO UPDATE THE COMPUTER SOFTWARE TO THE TRANSMISSION CONTROL MODULE ONE MONTH PRIOR TO THIS INCIDENT. *TR

VEHICLE HAD DRIVEABILITY ISSUES WITH TRANSMISSION SLIPPING IN LOWER GEARS. CAR HAS RECEIVED THREE SOFTWARE UPDATES TO TRANSMISSION CONTROL MODULE PRIOR TO THIS INCIDENT. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM WOULD ERRONEOUSLY ACTIVATE EACH TIME THE DRIVER'S FOOT WAS TAKEN OFF THE ACCELERATOR PEDAL, FOLLOWED BY A WARNING CHIME. WHEN THE FAILURE WOULD OCCUR, THE TRANSMISSION COULD NOT BE USED IN REVERSE. THE CONTACT ALSO INDICATED THAT WHILE STOPPED AT A RED LIGHT ON A SLIGHT INCLINE AND SECURED IN DRIVE, THE VEHICLE WOULD ROLL IN REVERSE. THE FAILURE RECURRED ALSO ON A FLAT ROAD SURFACE AND WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO INFORMATION REGARDING THE CAUSE OF THE FAILURE WAS MADE AVAILABLE TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 450. MAILED OUT 01/13/15*LJ

NOTICED THAT THE 17-INCH X 7.5-INCH ALUMINUM WHEELS (ALUMINUM & BLACK) RIMS ARE DISCOLORING. SMALL DISCOLORED SPOTS ARE APPEARING ON THE RIMS. LOOKS LIKE PITTING. TO ME THIS SHOWS THESE RIMS ARE DEFECTIVE AND COULD CAUSE PROBLEMS IN THE FUTURE. *TR

I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I HAVE A BRAND NEW 2015 MODEL AND THIS ISSUE HAS NOT BEEN PROPERLY ADDRESSED & FIXED AT ALL. IT?S OBVIOUS THAT THE PROPER AMOUNT OF QA WAS NOT DONE IF THIS IS STILL HAPPENING. SECONDLY, THE MAIN REASON I WANTED TO FILE THIS COMPLAINT IT BECAUSE THIS ISSUE OF SHIFTING OUT OF GEAR WHILE DRIVING IS A CRITICAL ONE. I AM EXTREMELY LUCKY THAT I WAS NOT INVOLVED IN A COLLISION WITH A VEHICLE DRIVING BEHIND ME WHEN MY SUV SUDDENLY & REPEATEDLY STOPPED MOVING. MY CONCERN IS THAT OTHER DRIVERS WITH THESE NEW 9 SPEED TRANSMISSIONS MAY NOT BE SO LUCKY. THIS ISSUE COULD EASILY RESULT IN INJURIES OR DEATH IF NOT PROPERLY ADDRESSED. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WAS NOT ALIGNED TO THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE SEAT WAS TO THE RIGHT OF THE STEERING WHEEL. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.

PURCHASED THE VEHICLE AND DROVE IT HOME ON 9/15/14. WHEN I PUT PASSENGER IN AND THEY CONNECTED THE SEAT BELT, THE LIGHT ON THE DASH AND CHIME BEGAN TO NOTIFY THE SEAT BELT WAS NOT CONNECTED. TESTED THIS FOR SEVERAL DAYS WITH DIFFERENT PEOPLE. BROUGHT VEHICLE DEALERSHIP ON 10/4/14, AND THEY HOOKED UP TO COMPUTER AND FOUND CODE FOR MALFUNCTIONING SEAT BELT IN COMPUTER. TOLD ME IT WOULD TAKE A FEW DAYS TO GET PART. IT HAS NOW BEEN ALMOST A MONTH, AND I AM UNABLE TO PUT A PASSENGER IN MY BRAND NEW VEHICLE DUE TO THE FACT THE SEAT BELT IS NOT FUNCTIONING, AND MUST BE BY LAW. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. ALSO, THE CONTACT INDICATED THAT WHILE AT A STOP LIGHT ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED TO RESPOND BEFORE SUDDENLY ACCELERATING AT A HIGHER RATE OF SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT NOT SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23.

I RECENTLY LEASED A NEW 2015 JEEP CHEROKEE WITH SAFETY PACKAGE AND FCW SYSTEM. WHEN I TOOK VEHICLE HOME I REALIZED THAT THE FORWARD COLLISION WARNING SYSTEM WAS NOT ENGAGING IE: NO AUDIBLE AND NO VISUAL ALERTS SO I TOOK IT BACK TO THE DEALER. THE VEHICLE HAS BEEN BACK TO SERVICE SEVERAL TIMES FOR RE-CALIBRATION BUT THEY CANT GET THE SYSTEM TO WORK AS DESIGNED OR ADVERTISED. I AM WAITING FOR THE SERVICE TECH TO GET BACK TO ME WITH ADDITIONAL INFORMATION AS HE WAS WAITING FOR A RESPONSE AND OVERHEAD SUPPORT ROM JEEP. ACCORDING TO THE SERVICE TECH ALOT OF THESE VEHICLES ARE EXPERIENCING SIMILAR ISSUES. THIS IS A POTENTIALLY DANGEROUS ISSUE AND REAL SAFETY CONCERN. IF FOLKS ARE RELYING ON THIS SYSTEM THEY MAY BE AT RISK. *TR

POWER STEERING WENT OUT DURING A TURN AND I ALMOST LOST CONTROL. VEHICLE HAD TO BE TOWED TO DEALERSHIP. RACK AND PINION NEEDS TO BE REPLACED IS WHAT I'M BEING TOLD FROM MY SERVICE DEPARTMENT. I'M WAITING FOR VEHICLE TO BE FIXED BUT AM AFRAID TO DRIVE IT NOW. I ONLY HAD IT FOR 10 DAYS BEFORE THE INCIDENT. I DON'T KNOW WHAT TO DO. I FEAR I MAY HAVE A CRASH AND IT MAY HAPPEN AGAIN. I HAVE NO TRUST IN DRIVING THIS UNSAFE VEHICLE. I DON'T UNDERSTAND HOW THIS COULD HAPPEN TO A VEHICLE WITH ONLY 175 MILES ON IT. *TR

AFTER USING THE AUTOMATIC REMOTE STARTER I GET IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND TURN IT TO THE "ON" SETTING. I THEN DRIVE THE VEHICLE. A SOME POINT IN THE TRIP WHEN I COME TO A COMPLETE STOP THE ENGINE TURNS OFF AND THE EMERGENCY BRAKE IS AUTOMATICALLY ENGAGED. IN ORDER TO DRIVE AGAIN I HAVE TO TURN THE KEY TO THE OFF POSITION, PUT IT IN PARK, TURN THE IGNITION BACK ON, TURN THE EMERGENCY BRAKE OFF, AND THEN PUT IT IN DRIVE. *TR