2015 Jeep Cherokee complaints

MY 2015 JEEP CHEROKEE SPONTANEOUSLY CAUGHT FIRE WITH ABSOLUTELY NO WARNING. I WAS DRIVING WHEN I SMELLED SMOKE AND WITHIN 10 SECONDS, THE ENGINE BURST INTO FLAMES. I HAVE ONLY HAD THIS VEHICLE SERVICED AT THE DEALERSHIP AND I HAVE HAD ALL THE RECALLS ADDRESSED. THE CAR IS A TOTAL LOSS AND NEITHER THE DEALER NOR CHRYSLER WILL ANYTHING BUT SAY THEY ARE SORRY...UPDATED 02/23/17 *BF UPDATED 03/01/17 *BF *CN

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE STATIONARY, THE VEHICLE WOULD NOT DOWNSHIFT AND REMAINED IN THIRD GEAR INSTEAD OF FIRST OR SECOND GEAR. THE CONTACT STATED THAT THE VEHICLE SEEMED AS IF IT WANTED TO STALL. THERE WAS NOT ENOUGH POWER TO THE VEHICLE UPON ACCELERATION FROM THIRD GEAR. THE DEALER REPLACED THE PCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,677.

VEHICLE IS UNSAFE TO DRIVE. TRANSMISSION DOESN'T NOT FUNCTION PROPERLY. DEALER IS UNWILLING TO HELP. I HAVE TAKEN IT IN MULTIPLE TIMES FOR SOFTWARE UPDATES AND FOR CHECK UPS. THERE ARE HARSH SHIFTS, WOBBLES , DELAYED REACTION WHEN GAS PEDAL APPLIED. JEEP HAS ADVISED THERE IS NO FIX. WHEN MAKING A TURN , AND GAS IS APPLIED, NOTHING HAPPENS. CAUSING TO SIT IN THE MIDDLE OF ON COMING TRAFFIC. EXTREMELY JERKY . UNSAFE

VEHICLE IS HESITATING TO FIND APPROPRIATE GEAR AT VERY LOW TO LOW SPEEDS (0-20 MPH). THE RESULT IS THE ABSENCE OF SMOOTH TRANSITION TO THE NEXT HIGHER OR LOWER GEAR AND FREQUENT ABRUPT LUNGING OF THE VEHICLE IN A FORWARD DIRECTION. THIS SEEMS TO POSE A SAFETY CONCERN FOR VEHICLE OCCUPANTS AND PEDESTRIANS IN SITUATIONS WHICH INVOLVE PARKING AND/OR PEDESTRIAN RIGHT OF WAY. THIS HAPPENS REPEATEDLY AND NOT ONLY ON DATE INDICATED BELOW AS REQUIRED BY THIS FORM. *JS

ON GOING DOCUMENT ISSUES WITH THE 9 SPEED AUTOMATIC TRANSMISSION. THERE IS JERKINESS, HESITATION, STALLING DURING ACCELERATION FROM A STOPPED POSITION. THERE IS ALSO HARD SHIFTS, LUNGING, AND UNEXPECTED DISENGAGEMENT. TRANSMISSION CONTINUES IN LOW GEARS WANTING TO SHIFT BUT DOES NOT CAUSING INCREASED RPM'S AND UNCERTAINTIES.

I HAVE A 2015 JEEP CHEROKEE SPORT 2.4L 4CYL. I BOUGHT IT NEW IN SEPTEMBER OF 2015. THE ORIGINAL WARRANTY IS FOR 36,000 MILES AND AT 41,000 MILES, MY CHECK ENGINE LIGHT CAME ON. THE JEEP WOULD NOT WARM UP AND BLEW LUKE WARM AIR ON THE HOTTEST SETTING. THERE WAS ALSO A DRIPPING SOUND HEARD FROM BEHIND THE FRONT DASHBOARD. BEFORE I HAD THE OPPORTUNITY TO TAKE IT IN TO THE DEALERSHIP FOR DIAGNOSIS, THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT CAME ON. DRIVING YOUR JEEP WITH THE ETC LIGHT ON COULD LEAD TO THE COMPLETE ENGINE FAILURE. I TOOK MY JEEP IN ON SATURDAY TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY WERE UNABLE TO CONDUCT A DIAGNOSIS BECAUSE THEY ONLY HAD LIMITED STAFF THERE FOR THE WEEKEND. THEREFOR I HAD TO CONTINUE TO DRIVE MY JEEP FOR MULTIPLE DAYS. I RETURNED ON MONDAY AND THEY CHARGED ME $80 TO RUN A DIAGNOSIS. THE RESULT WAS A FAULTY THERMOSTAT. THEY INFORMED ME THEY COULD FIX IT FOR $550-$600 DOLLARS. THEY ALSO INFORMED ME THAT THE PART WAS ON BACKORDER OF MORE THAN 50,000 PARTS ACROSS THE NATION AND IT WOULD TAKE A COUPLE WEEKS TO HAVE THE PART DELIVERED. I ORDERED THE THERMOSTAT HOUSING PART AT A COST OF MORE THAN $60. THE PART IS ONLY $20 ON-LINE FROM THEIR PART DISTRIBUTOR, BUT THEY MARKED IT UP ANOTHER $20 AND CHARGED ANOTHER $20 FOR SHIPPING. I WAS INFORMED IT WOULD TAKE 4 HOURS TO REPLACE DUE TO ITS LOCATION AT $118 AN HOUR, PLUS THE COST OF COOLANT. SINCE I HAVE BEEN WAITING FOR MY PART, THEY WOULD NOT PROVIDE ME A VEHICLE AND THEREFOR MY JEEP HAS

WE PURCHASED THIS VEHICLE AS A 'CERTIFIED PRE-OWNED' AND FELT CONFIDENT THAT SINCE IT WAS 'CERTIFIED' IT WAS IN EXCELLENT CONDITION. WE HAVE OWNED THE VEHICLE SINCE AUGUST 2016 AND HAVE HAD NUMEROUS ISSUES WITH THE TRANSMISSION. WE HAVE TAKEN IT TO OUR LOCAL JEEP DEALER/SHOP AND THEY SAID THEY CAN'T FIND ANYTHING WRONG WITH IT. THEY HAVE PERFORMED TWO SYSTEM UPDATES AND THOUGHT THAT MIGHT BE THE ISSUE. WHEN TAKING OFF FROM A STOPPED POSITION OR SLOWED/ALMOST STOPPED POSITION THE TRANSMISSION HAS A PAUSE. ON NUMEROUS OCCASIONS WE HAVE ALMOST GOTTEN HIT BECAUSE THE TRANSMISSION PAUSED. WE HAVE ALSO HAD OCCASIONS WHEN IT WILL PAUSE AND THEN JUST KICK IN AND TAKE OFF LIKE SOMEONE STEPPED ALL THE WAY DOWN ON THE GAS PEDAL. EVEN THOUGH I HAVE BEEN TOLD BY THE JEEP SERVICE DEPARTMENT THAT THIS IS 'NORMAL' I FEEL THIS IS ANYTHING BUT 'NORMAL'. THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN AND I DO NOT FEEL SAFE DRIVING IT. *TR

I HAVE A 2015 JEEP CHEROKEE LATITUDE, 6 CYL. EVER SINCE I DROVE IT OFF THE LOT, IF AT A COMPLETE STOP AND ACCELERATE TO ENTER TRAFFIC THERE IS A NOTICEABLE LONG PAUSE WHEN I GUN IT. MANY TIMES I HAVE HAD TO PULL TO THE SIDE TO AVOID GETTING HIT. ALSO WHEN ACCELERATING ON THE EXPRESSWAY WHEN HITTING THE GAS, THE VEHICLE PAUSES BEFORE ACCELERATING. THIS ALSO HAS CAUSED NEAR COLLISIONS WITH OTHER VEHICLES DUE TO THE LONG PAUSE BEFORE FINALLY ACCELERATING. I HAVE TOLD THE DEALER ABOUT THE PROBLEM EVERYTIME I GO THERE FOR AN OIL CHANGE. THEY HAVE UPDATED THE COMPUTER SYSTEM MANY TIMES WITH NO RESULTS ON FIXING THE PROBLEM, THEY TELL ME THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. THE 9-SPEED TRANSMISSION HAS A LOT OF PROBLEMS I AM TOLD, AND THEY STILL HAVE YET TO FIND A REAL SOLUTION. SOMEONE IS GOING TO GET KILLED THINKING THEY CAN PULL OUT IN FRONT OF TRAFFIC ONLY TO FIND THE VEHICLE HAS A LONG HESITATION BEFORE ACCELERATING. I WAS PLANNING ON GIVING THIS CAR TO MY SON, BUT THERE IS NO WAY I WOULD LET HIM DRIVE THIS VEHICLE WITH THE ABOVE MENTIONED ISSUE. THE DEALER HAS TOO LONG IGNORED, OR ARE IGNORANT OF THIS POTENTIAL LIFE THREATENING ISSUE WITH ACCELERATION PROBLEMS. OTHER THAN THAT ISSUE THE VEHICLE HAS BEEN DECENT. *TR

WHILE GOING UP A STEEP HILL,IT MAKES A THUMP/BANG WHEN SHIFTING BETWEEN 4TH AND 5TH GEAR AUTOMATICALLY. IT DOES NOT HAPPEN ALL THE TIME. YOU CAN ACTUALLY FEEL A VIBRATION THROUGH THE FLOOR BOARDS WHEN IT HAPPENS. IT ALSO HESITATES SLIGHTLY WHEN IT OCCURS. THE NOISE IT LOUD ENOUGH THAT EVEN IF THE RADIO IS ON IT CAN ME HEARD. MY WIFE IN THE PASSENGER SEAT ALSO MADE COMMENT THAT SHE HEARD THE NOISE AND FELT THE VIBRATION. AUTO TRANSMISSIONS ARE NOT SUPPOSED TO SHIFT LIKE THIS. I WAS TOLD RECENTLY THAT IS CHARACTERISTIC OF THE VEHICLE TO SHIFT RUFF BETWEEN THOSE GEARS BUT THIS IS MORE THEN JUST RUFF SHIFTING. IT ALSO ACCELERATES ON IT S OWN WHEN YOU LEAVE OFF THE GAS ON IT'S OWN AND NOT SLOW DPOWN LIE IT SHOULD

WE HAD JUST PARKED THE JEEP ABOUT 15 MINUTES BEFORE WE HAD TO LEAVE AGAIN. WE UNLOCKED THE VEHICLE, PUT OUR CHILD INSIDE AND CLOSED THE DOOR. WHEN WE TRIED TO OPEN THE DRIVER AND PASSENGER DOORS, THE JEEP LOCKED UP AND WOULD NOT LET US IN TO GET OUR CHILD. WE WERE IN AUGUST, AND IT WAS HOT OUT. WE FINALLY PULLED THE BATTERY AND WAS ABLE TO GET IT OPEN. THE END RESULT WAS THE COMPUTER MODULE NEEDED REPLACES ON A 6 MONTH OLD VEHICLE. EVEN THOUGH THE MODULE WAS REPLACED, THE JEEP HAS STARTED TO DO THE SAME THINGS AGAIN. WE CAN NOT HAVE OUR CHILDREN LOCKED INSIDE THE VEHICLE FOR EXTENDED PERIODS OF TIME IF THE JEEP DECIDES TO LOCK THEM IN. THE WARRANTY IS NOW UP ON THE VEHICLE AND WE ARE NOT ABLE TO FINANCIALLY REPLACE THE COMPUTER MODULE.

VEHICLE DEVELOPS WHAT IS KNOW AS THE DEATH WOBBLE WHEN BEING TOW 4 WHEELS DOWN. THIS DEATH WOBBLE DEVELOPS AT 55 TO 65 MPH AND SHAKES THE MOTORHOME AND THE CAR UNTIL YOU COME TO A COMPLETE STOP. SEE YOUTUBE HTTPS://WWW.YOUTUBE.COM/WATCH?V=FWGUAJAEECI&SNS=EM

TRANSMISSION TROUBLE WITH ONLY 18000 MILES. SERVICE TRANSMISSION WARNING DISPLAYED. INITIALLY AT DEALER TOLD THE UPDATE WOULD NOT FIX PROBLEM BUT THEN THEY WERE ABLE TO MAGICALLY FIX IT WITH AN UPDATE. VERY CONCERNED SINCE MULTIPLE REPORTS ON NHTSA WITH SIMILAR FIXES THAT DID NOT WORK AND CAR SUDDENLY STOPPING. SERVICE DEPARTMNENT DID NOT FEEL THAT MY FAMILY'S SAFETY OR THE MULTIPLE COMPLAINTS STATING THIS FIX DID NOT WORK.

PURCHASED BRAND NEW- AT 20K MILES HAD TO HAVE THE GEAR SHIFT MOTHERBOARD REPLACED AFTER THE VEHICLE BEGAN TO JOLT WHEN DRIVING ALMOST CAUSING A WRECK. IT WOULD JOLT WHEN COMING TO A STOP OR TAKING OFF. I WAS TOLD IT WAS THE ELECTRICAL COMPONENT NOT RELAYING PROPERLY TO TELL THE CAR TO SHIFT GEARS AND WHAT GEAR TO SHIFT TO. I READ SEVERAL ONLINE FORUMS WHERE HUNDREDS OF PEOPLE WERE HAVING THE SAME ISSUE. THAT WAS IN AUG OF 2016. NOW IM HAVING TO TAKE IT IN AGAIN BECAUSE THE CHECK ENGINE LIGHT IS ON. I DO ALL MAINTENANCE SERVICE ON TIME SO NOT SURE WHAT THE ISSUE IS THIS TIME BUT VERY UPSET THAT MY 1ST BRAND NEW CAR AND I AM EXPERIENCING ISSUES SO EARLY ON. ONCE I TAKE IT IN FOR THE CHECK ENGINE LIGHT I WILL UPDATE THIS TO REFLECT WHAT I AM TOLD IS THE PROBLEM. *TR

THE VEHICLE SHUT OFF WHEN DRIVING. AFTER CALLING A JEEP DEALER AND ASKING IF THEY WHERE HAVING ANY TROUBLE LIKE THIS. I ALSO INFORMED THE DEALER THAT THE CHEROKEE HAD 36500 MILES 500 OVER COVERED WARRANTY. I WAS INFORMED THE WORK WOULD NOT BE COVERED SO I TOOK IT TO A LOCAL GARAGE. WAS TOLD IT NEEDS A THERMOSTAT. HAD TO CALL A DEALER AFTER SEVERAL ATTEMPTS TO LOCATE THE PART. ALL THE DEALER SAID THE PART IS ON NATIONAL BACK ORDER. IF THE PART IS THAT POPULAR TO REPLACE THAT YOU CANT KEEP IT IN STOCK THAN THERE MOST BE AN ISSUE. THIS VEHICLE IS NOT SAFE IF THIS PART IS CAUSING THE MOTOR TO SHUT OFF WHEN DRIVING DOWN THE ROAD AT HIGHWAY SPEED. THEIR SEEMS TO BE A LOT OF TROUBLE WITH THIS VEHICLE. I HOPE CHRYSLER WILL NOT JUST LET THE ISSUE GO HOPING THAT PEOPLE JUST DEAL WITH IT THERE SELF. BEEN TO THE GARAGE 3 TIMES AND STILL HAVE 5 YEARS TO PAY FOR IT. IT IS ENOUGH OF A PROBLEM THAT I THOUGHT I WOULD TAKE THIS STEP.CALLED CHRYSLER CUSTOMER SERVICE FIRST TIME WAS DISCONNECTED BEFORE I COULD TYPE MY MASSAGE. SECOND TIME WAS TOLD THEY COULD PUT A RUSH ON MY PART GEE THANKS.HOW ABOUT JUST MAKE A VEHICLE THAT WILL NOT GET SOMEONE KILLED BY SHUTTING OF ON THE HIGHWAY. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE BRAKING THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. ALSO, A SLOW RESPONSE TO ACCELERATION AT TIMES. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE BECAUSE IT WILL SPEED UP BY ITSELF AND MERGING INTO HWY OR FAST MOVING TRAFFIC.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT FELT A BUMP IN THE ROAD AND THE VEHICLE FLIPPED OVER SEVERAL TIMES. THE ENTIRE FRONT WHEEL ASSEMBLY BECAME DETACHED FROM THE SUSPENSION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SPINE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

CAR JUST RANDOMLY SHUT OFF IN MIDDLE OF A 50 MPH HIGHWAY, ALMOST CAUSED ACCIDENT. IT DID IT A COUPLE MORE TIMES BEFORE I GOT IT LOOKED AT. DEALER SAID IT WAS SO LOW ON OIL IT SHUT OFF. BUT DEALER ALSO CONFIRMED OIL WAS NOT LOW ENOUGH TO TRIGGER THE WARNING LIGHT AND ALSO EXPLAINED IT HAS BEEN HAPPENING FREQUENTLY WITH MY MODEL.

TRANSMISSION HAS BEEN MAKING A WHINING NOISE TOOK IT IN THEY SAID THEY COULDN'T FIND ANYTHING . TODAY 12/4/17 TWO WEEKS LATER IT"S DOING SAME THING WHINING IN TRANNY /DRIVESHAFT AREA

LEFT REAR RIM BLEW WITHOUT HITTING ANYTHING AS CHRYSLER HAS ASSUMED WE HAVE DONE. THE RIM BLEW WHILE DRIVING ON AN OFF RAMP TO INTERSTATE. THERE IS NO TIRE DAMAGE AND CHRYSLER MAINTAINS THAT WE HIT SOMETHING (POTHOLE OR SOMETHING ELSE). THE RIM HAS SIGNIFICANT DAMAGE. WE BELIEVE THERE IS A DEFECT IN THE RIM AND CHRYSLER REFUSES TO ADMIT TO THIS. AFTER REVIEWING SEVERAL ONLINE COMPLAINTS, WE CAN SEE OTHER CUSTOMERS HAVE ENCOUNTERED THE SAME THING. THIS IS UNSAFE AND HAZARDOUS. *TR

TRANSMISSION SHIFTS HARD. VEHICLE WILL LURCH FORWARD WHEN SHIFTING GEARS. HAPPENS WHEN STOPPED AT A LIGHT AND PRESS THE ACCELERATOR OR WHEN GOING SLOW (COMING TO SPEED BUMPS) AND ACCELERATING - VEHICLE WILL LURCH. PURCHASED THE VEHICLE (BRAND NEW) IN OCTOBER OF 2015 AND 3 DAYS AFTER PURCHASE, THE VEHICLE SHUT DOWN AT A STOP LIGHT AND TRANSMISSION LIGHT CAME ON. I RESTARTED VEHICLE AND HAD TO "LIMP" IT TO MY OFFICE WHERE IT WAS TOWED (30 MILES) TO THE DEALERSHIP. THE RPMS WILL RACE WHEN SHIFTING TO ANOTHER GEAR. ONE YEAR AFTER PURCHASE, THE TRANSMISSION LIGHT CAME ON AGAIN, THE TRANSMISSION WAS SHIFTING HARD, WAS ABLE TO LIMP IT TO THE DEALERSHIP. DEALER HAS COMPLETED FLASHES TO THE COMPUTER OF THE TRANSMISSION. IT'S BEEN 2 MONTHS SINCE THE LAST TIME I TOOK IT IN FOR TRANSMISSION AND IT'S STARTING TO SHIFT HARD AND LURCH AGAIN. THIS VEHICLE IS UNSAFE AND SHOULD BE RECALLED BY THE MANUFACTURER.

I RECEIVED A RECALL NOTICE FOR MY JEEP CHEROKEE 2015. IT HAS TAKEN ME A WHILE TO ACTUALLY FIND SOME TIME TO TAKE MY CAR IN FOR THE RECALL. I CALLED PRIOR TO GOING TO THE DEALER TO MAKE AN APPOINTMENT AND THE GUY AT SERVICE SAID I COULD JUST WALK IN. I WENT IN TODAY AND THE SAME GENTLEMAN SAID I NEEDED AN APPOINTMENT AND THAT THEY COULDN'T TAKE IT IN TODAY BECAUSE THEY HAD A LOT OF WORK. THAT IF I WANTED, I COULD LEAVE IT THERE UNTIL FRIDAY. THEY DON'T LEND YOU A CAR IN THE TIME BEING. I CAN'T LEAVE MY CAR THERE AND MISS WORK. SO I GUESS NOW I NEED TO WAIT ANOTHER WEEK OR SO TO GET THIS FIXED WHEN THE LETTER SAYS IT IS A SAFETY RECALL AND IT IS IMPORTANT TO FIX IT AS SOON AS POSSIBLE. IT WAS A BAD DECISION TO HAVE PURCHASED THIS VEHICLE.

WE BOUGHT OUR 2015 JEEP CHEROKEE NEW. AFTER ABOUT 6 MONTHS WE HAD OUR FIRST EXPERIENCE WITH THE VEHICLES FAILURE TO SHIFT TO THE NECESSARY GEAR TO CONTINUE TO MOVE. WE HAVE TAKEN IT BACK TO THE DEALERSHIP TO BE FIXED MULTIPLE TIMES. WE ARE OFTEN GIVEN MULTIPLE STORIES OF WHAT THE PROBLEM IS FROM THE AC BEING ON TO NEEDING A SOFTWARE UPDATE AND BEING LOW ON FUEL! THE "STICKING TRANSMISSION" CREATED A VERY SCARY SITUATION WHEN YOU ARE TRYING TO GET THE CAR TO GO IN THE MIDDLE OF THE INTERSECTION AND IT WON'T GO! THE VEHICLE DOESN'T APPEAR TO DOWNSHIFT AS I SLOW DOWN AND WHEN YOU GO TO ACCELERATE, IT'S ALMOST AS IF THE CAR GETS STUCK BETWEEN GEARS AND THEN JERKS REALLY HARD WHEN IT UNEXPECTEDLY GOES INTO GEAR. I AM VERY WORRIED I AM GOING TO NEED TO MOVE QUICKLY AND THE CAR ISN'T GOING TO GO, RESULTING IN A BAD ACCIDENT.

CAR HAD RUN FINE THEN WE HAD PARKED OUTSIDE A STORE, WHEN WE GOT BACK INTO THE CAR IT STARTED FINE BUT WOULD NOT ENGAGE INTO GEAR, DISPLAY STATED SERVICE TRANSMISSION AND PARKING BRAKE. DISPLAY THEN STATED PUT CAR INTO DRIVE WHEN AT 0 MPH WHICH WE WERE. COULD NOT DRIVE CAR AND HAD TO BE TOWED TO NEAREST DEALERSHIP. DAY BEFORE WHILST DRIVING WE HAD NOTICED A STUMBLE IN ACCELERATION WHICH FELT LIKE THE VEHICLE WAS GOING TO STALL, THAT CLEARED UP THE NEXT DAY UNTIL IT BROKE DOWN. DEALERSHIP STATED IT WAS THE VALVE BODY FAILURE AND HAD TO BE REPLACED. *TR

ON JUNE 10, 2016 AT APPROX. 5:15PM, SERVICE SHIFTER DISPLAYED ON THE DRIVER INFORMATION DISPLAY (DID) FOR APPROX. 5 SECONDS AS I WAS DRIVING ON I-95 IN WEST PALM BEACH, FL. AT APPROXIMATELY 8:00PM, SERVICE SHIFTER DISPLAYED AGAIN AND REMAINED DISPLAYED ON THE DID. AFTER APPROXIMATELY 5 MINUTES, I PRESSED THE CONTROLS FOR THE ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) ATTEMPTING TO REMOVE THE SERVICE SHIFTER DISPLAY AND DISPLAY THE SPEEDOMETER. PRESSING THE EVIC DID NOT CHANGE THE SERVICE SHIFTER DISPLAY. THE DID/EVIC CRASHED. I DID NOT KNOW MY DRIVING SPEED OR COULD ACCESS ANY OTHER VEHICLE INFORMATION. I THEN NOTICED THE CENTER CONSOLE AND THE P (PARK), R (REVERSE), N (NEUTRAL), AND D (DRIVE) INDICATOR LIGHTS ALL ILLUMINATED SIMULTANEOUSLY. I GOT OFF I-95 AT THE NEXT EXIT, PORT ST. LUCIE, FL AND STOPPED AT A SHELL GAS STATION. I TOOK PICTURES OF THE DISPLAYS WITH MY CELL PHONE BEFORE TURNING OFF THE ENGINE, MILEAGE 36,474. I TURNED THE ENGINE OFF AND CALLED CHRYSLER ROADSIDE ASSISTANCE. THE AGENT SAID HE COULD NOT TELL ME HOW LONG THE WAIT WOULD BE FOR SERVICE OR TOW. I STARTED THE ENGINE AND WAITED TO SEE THE DID, EVIC, AND P R N D DISPLAYS. THE DISPLAYS WERE THE SAME AS BEFORE I TURNED OFF THE ENGINE. I COULD SEE A HOTEL FROM THE GAS STATION. I GOOGLED THE HOTEL ADDRESS AND THE ADDRESS OF THE NEAREST JEEP DEALERSHIP, ARRIGO DODGE CHRYSLER JEEP, FT. PIERCE, FL. THE DISTANCE WAS 8 MILES. I DROVE TO THE HOTEL, 0.4 MILES FROM GAS STATION. THE NEXT MORNING, JUNE 11TH, I CALLE

I HAVE HAD THE ENGINE LIGHT COME ON SEVERAL TIMES AND THE DEALER HAD MY CAR FOR 8 HOURS AND SAID IT WAS REPAIRED AND I DROVE IT 2 MILES DOWN THE ROAD FROM THE SHOP AND THE ENGINE LIGHT CAME BACK ON SO AFTER 2 WEEKS WAIT IT WENT BACK IN AND NOE THE DEALER IS SAYING I NEED A NEW TRANSMISSION AND CHRYSLER IS ONLY WILLING TO REPLACE MY TRANSMISSION WITH 7500 MILE ON IT WITH A REMANIFACTURED TRANSMISSION WHICH IS BS.

2015 JEEP TRAIL HAWK APPROXIMATELY 1ST 10,000 MILES ELECTRONICS MULTIPLE ALARMS NO 4 WHEEL DRIVE, PARKING BRAKE ERROR, CHECK TRANSMISSION LIGHT ON WHILE DRIVING. LOSS OF SOME STEERING, HEAVY... CAR IS SHIFTING CHAOTICALLY. CHECK ENGINE NO VISIBLE ISSUES. TOOK TO DEALER SHIP THE NEXT DAY THEY RE-FLASHED SOFTWARE KEPT IT FOR THE NIGHT NO OTHER ISSUES UNTIL 12/11/2016 WHEN A DUPLICATE OF THE FIRST EVENT OCCURRED. TOOK TO DEALERSHIP SAME THING AS REPORTED BEFORE, PLUS OIL LEAK (NO OIL IN MY GARAGE UPPER OIL LEAK) AND THE DEALERSHIP COMPLETED A TRANSMISSION RE-CALL REPAIR TO FIX TRANSMISSION ERRORS ON THE 9 SPEED. ALL REPAIRS UNDER WARRANTY TO DATE ONLY COST TO ME IS RENTAL CARS AND LOST TIME AT WORK. 12/19 DUPLICATE AGAIN OF TWO EVENTS ONLY DIFFERENCE IS THE CAR WAS HAVING A HARD TIME STARTING ON TWO OCCASIONS TODAY BUT DROVE FINE. ON ONE OCCASION THE MOTOR STARTER WOULD NOT STOP ENGAGING THE ENGINE AND IT WOULD NOT START. MY FOOT WAS NOT ON THE BRAKE, AND I WAS NOT PRESSING THE START BUTTON, IT WAS JUST STUCK IN START. I PUMPED THE BREAKS AND HIT THE ENGINE BUTTON AND IT STOPPED MAYBE 20 SECONDS LATER. THE CAR ALWAYS RETURNS TO NORMAL AFTER IT SITS FOR A FEW HOURS ALL THE ALARMS GO AWAY AND THE CHECK ENGINE LIGHT IS ON BUT IT TESTS DRIVES FINE. LAST RECALL NOTED THE SAME ISSUE AND MY RECALL REPAIR ON 12/12 WAS TO FIX THE ISSUE, AT THIS POINT FEEL I AM PRETTY LUCKY TO BE ON SIDE STREET A FEW MILES FROM HOME WHEN ERRORS OCCUR NOT SURE WHAT WOULD HAPPEN ON THE HIGHWAY. JUST CHECKED

EVEN THOUGH CHRYSLER RECALLED THESE VEHICLES TO REPAIR FAULTY NINE SPEED AUTOMATIC TRANSMISSION SYSTEMS (NHTSA CAMPAIGN #16V529000), THE PROBLEMS ARE STILL RECURRING AGAIN AND AGAIN FOLLOWING THE REPAIRS. THE TRANSMISSION WIRE HARNESS IS NOT BEING REPLACED, IN MY CASE THE TRANSMISSION WAS REPLACED BUT THE PROBLEMS CONTINUED. THE AUTO IS RETURNED TO THE OWNER WITHOUT PROPER ROAD TESTING AND WITH THE SAME LIFE/SAFETY FAULTY CONDITIONS, THAT MAKES THE MOVING AUTO TO UNEXPECTEDLY SHIFT TO NEUTRAL OR ENGINE TURN-OFF. ALSO, SOMETIMES THE PROBLEM OCCURS WHEN TURNING WHILE IN MOTION, WITH A STRONG STEERING PULLING THAT FORCES THE AUTO TO THE SIDE WITH STABILITY CONTROL OR POWER STEERING SYSTEMS NOT IN OPERATION (CONTROL LIGHT COMES ON). IN ORDER TO CONTINUE MOVING, THE AUTO HAS TO BE STOPPED IN THE MIDDLE OF THE ROAD, PLACED IN PARK AND RE-STARTED WHILE OTHER AUTOS ARE ON THE ROAD NEAR ME, OBVIOUSLY VERY DANGEROUS! THESE AUTOS SHOULD NOT BE ON THE ROAD, UNTIL THE PROBLEM IS PROVEN TO BE FINALLY RESOLVED BY CHRYSLER. IF THE MANUFACTURER IS ALLOWED TO CONTINUE WITH THE "TRIAL & ERROR" SOLUTIONS, THEN ALL APPLICABLE WARRANTIES WILL EVENTUALLY EXPIRE AND THE AUTO OWNERS WILL END UP WITH A DEFECTIVE AUTO, THAT IS NOT OPERABLE, IS UNSAFE AND WILL ULTIMATELY HAS NO VALUE.

WHEN ATTEMPTING TO PASS ANOTHER CAR THE TRANSMISSION SUDDENLY WENT INTO NEUTRAL. VEHICLE LURCHES SOMETIMES AND TRANSMISSION IS NOT PREDICTABLE. WIFE IS SCARED TO DRIVE IT AFTER IT WENT INTO NEUTRAL WHILE TRYING TO PASS WITH IT. DEALER SAID THEY CAN FIND NOTHING WRONG!

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,090.

WHILE DRIVING MY VEHICLE ACROSS AN INTERSECTION ON A CITY STREET MY TRANSMISSION WENT, IN THE MIDDLE OF THE INTERSECTION. MY VEHICLE CAME TO A CRAWL AND I WAS UNABLE TO GIVE IT GAS , ALL THE WHILE TRAFFIC WAS COMING AT ME IN BOTH DIRECTIONS. MY PASSENGER HAD TO GET OUT OF THE CAR AND PUSH IT BACK OUT OF THE INTERSECTION. THEN MY CAR WOULD NOT GO INTO PARK, AGAIN ALMOST ROLLING BACK INTO TRAFFIC. *TR

2015 JEEP CHEROKEE TRAILHAWK 18281 MILES - V6. 1:45PM 12/13/16 I WAS STOPPED IN AN INTERSECTION MAKING A LEFT HAND TURN. CAME TIME TO GO, HIT THE GAS AND HEARD A LOUD "CRACK" FROM THE FRONT/PASSENGER SIDE OF THE JEEP THEN A "RATTLE", THEN NOTHING. THE ENGINE REVVED UP BUT NO POWER TO THE WHEELS. ROLLED THROUGH THE INTERSECTION, PULLED OVER, PUT THE CAR IN PARK AND TURNED OFF THE MOTOR. GOT OUT, LOOKED AROUND, NOTHING BROKEN, NO FLUID ON THE GROUND. POPPED THE HOOD, AGAIN, NOTHING NOTICEABLE. RE-STARTED THE VEHICLE AND THE ENGINE LIGHT WAS ON. PUT THE VEHICLE IN DRIVE, BUT WOULD ONLY GO ABOUT 10 MPH... THE MOTOR WOULD REV UP, BUT AGAIN NO POWER TO THE WHEELS. LIMPED ALONG THE HIGHWAY WITH THE FLASHERS ON AND PULLED ONTO A SAFE SIDE STREET AND CALLED TRIPLE-A. AS I WAS SITTING, ENGINE OFF, I BEGAN TO ROLL... THE VEHICLE WAS IN PARK BUT WAS STILL ROLLING FORWARD! CRANKED THE WHEELS INTO THE CURB AND SET THE E-PARKING BRAKE. GOT A TOW TO THE LOCAL DEALERSHIP AND EXPLAINED THE SITUATION TO THE SERVICE TECH. THOUGHT I'D POST AS WELL SO OTHERS COULD SEE. SO FAR, THE DEALERSHIP HAS BEEN REALLY HELPFUL. I'LL BE FOLLOWING UP AND UPDATING AS WE GO.

A WOBBLE IS FELT WHEN VEHICLE IS ACCELERATED FROM A DEAD STOP OR ROLLING START. IT USUALLY OCCURS BETWEEN 10 AND 20 MPH.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE MANUFACTURER REFERRED THE CONTACT TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED AND THE THROTTLE BODY REPLACED. THE TRANSMISSION WAS PREVIOUSLY REPLACED AT 26,000 MILES. THE DEALER WAS INFORMED BY THE MANUFACTURER TO COMPLETE THE RECALL REPAIR PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

CAR ENGINE DIED WHILE STOPPING AT STOP SIGN. WAS HARD TO START, BUT EVENTULLY DID START. HAPPENED TWO TIMES IN SAME DAY. TOOK CAR TO DEALER TO INSPECT. STILL THERE. WHEN IT HAPPENED WE WERE IN THE RIGHT TURN LANE AND I STOPPED. THEN WENT TO GO AND THERE WAS NO POWER AT THE ENGINE. NO WARNING SIGNS NO ALERTS, ALL POWER WAS ON EXCEPT THE ENGINE WAS DEAD. THE PARKING LITE WAS ON AND THE MESSAGE BOARD SAID PARK. IT SAID PUT ON BRAKE AND PUT IN DRIVE, THIS DIDNT HELP. AFTER TRYING TO START IT STARTED AND RAN FINE. THIS ALL HAPPENDED AT A BUSY AREA AND I DIDNT REALIY STOP AND THINK AND SEE EVERYTHING WITH THE TRAFFIC BLOWING THEIR HORNS. THANKS FOR BEING THERE FOR THE CONSUMER

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

PURCHASED VEHICLE USED 9/17/2016. ON MONDAY 9/19/16 I PULLED OUT OF A PARKING SPOT AT WORK, PUT THE CAR INTO DRIVE AND FOUND THAT IT WOULDN'T MOVE. ALL OF THE SHIFT PANEL LIGHTS WENT ON, THE DASH FLASHED A SERIES OF ERRORS, AND THE CAR WAS IN WHAT APPEARED TO BE NEUTRAL. THIS WOULD HAPPEN 10 MORE TIMES BETWEEN 9/17 AND 11/19 TO BOTH ME AND THE SERVICE ADVISOR AT THE DODGE DEALERSHIP. AT ONE POINT IT WENT INTO THIS IMMOBILE STATE AS I BACKED OUT OF MY DRIVEWAY AT 6:30 A.M., LEAVING ME IN THE STREET WITH A CAR COMING FROM BEHIND. THIS PROBLEM REMAINS UN-RESOLVED AS OF 12/7/16. DEALER CAN'T FIND CAUSE. PROBLEM OCCURS MOST WHEN COLD AND SHIFTING FROM REVERSE TO DRIVE. *TR

ON 9-14 MY LEFT HEADLAMP BURNED OUT, AND ON 12-2 2016 MY RT HEADLAMP BURNED OUT. THESE WERE HID HD/LPS. EACH COST ME $215 TO REPLACE. I ASKED CHRYSLER ABOUT THIS BUT GOT NO RESPONSE. I FIND IT HARD TO BELIEVE TWO LAMPS WOULD BURN OUT WITH THE CAR HAVING APPROX. 30,000 MILES ON IT. I BELIEVE THIS TO BE A DEFECT IN "PHILIPS" HID ELEMENTS. *TR

MY MALFUNCTION INDICATOR LIGHT CAME ON AND I NOTICED THAT THE CAR WAS NOT SHIFTING PROPERLY AND THAT WHEN IT SHIFTED IT WAS DOING SO AT ABOUT 4 TO 5K RPMS. I TOOK THE CAR TO JEEP TO HAVE IT REPAIRED. JEEP STATED THAT ALL HAS BEEN FIXED TO DATE BUT THE CAR IS STILL NOT SHIFTING PROPERLY. IN ADDITION MY CAR GETS EVERY SERVICE AT JEEP AND MY CAR ONLY HAS ABOUT 22K ON IT SO TO HAVE ISSUES ALREADY IS VERY CONCERNING.

HEADLIGHTS ARE DANGEROUSLY INADEQUATE. HEADLIGHTS ARE VERY DIM THE BEAM PATTERN IS VERY NARROW. WHILE DRIVING IN THE CITY PEDESTRIANS ARE BARELY VISIBLE IN FRONT AND TO THE SIDES NOT LIT UP VERY DIM. MANY ACCIDENTS BARELY AVOIDED. WHEN DRIVING ROAD IS BARELY VISIBLE NOT LIT ENOUGH, VERY DARK. ALMOST DROVE OFF ROAD DUE TO POOR VISIBILITY,VERY DARK. PEOPLE WILL LOSE THEIR LIVES BECAUSE OF POOR HEADLIGHTS. HIGH BEAMS ARE NOT ANY BETTER. MANY COMPLAINTS ONLINE. COMPANY JEEP CHRYSLER NOW OFFER OPTIONAL HID LIGHTING STANDARD IN NEW VEHICLES. BUT NOT IN OLDER VERSION LEFT UNFIXED AND EXTREMELY DANGEROUS. OBVIOUSLY THEY KNOW IT'S A PROBLEM BUT WON'T ADMIT. HEADLIGHTS MUST BE REPLACED WITH UPGRADE OR RISK DEATH OR SERIOUS INJURY. HEADLIGHTS ARE WAY TOO DIM , LIKE THEY AREN'T EVEN ON WHEN DRIVING. MUST TEST DRIVE TO RECOGNIZE THE PROBLEM. ALL CIRCUMSTANCES ARE DANGEROUS, HIGHWAY, CITY, TURNING, SLOW, FAST. NO NIGHTTIME VISIBILITY. *TR

AFTER DRIVING THE CAR FOR ALMOST A YEAR KEPT NOTICING TRANSMISSION WOULD NOT SHIFT SMOOTHLY. IT WOULD JERK AND LURCH MAKING ME THINK I WAS NOT APPLYING THE ACCELERATOR CORRECTLY. AFTER SEVERAL (3) COMPLAINTS AND TAKING IT TO THE DEALER TO HAVE IT LOOKED AT I DECIDED TO LOOK FOR ANOTHER VEHICLE. IT WAS THEN I FOUND OUT FROM A HONDA DEALER EMPLOYEE THAT THERE IS A CLASS ACTION LAW SUIT AGAINST JEEP. THE JEEP IN QUESTION WAS RELEASED WITHOUT ALL THE PROBLEMS WITH THE NINE SPEED TRANSMISSION WORKED OUT. IT IS VERY FRUSTRATING TO BE DRIVING A NEW VEHICLE THAT DOESN'T RUN LIKE ONE. *TR

FOR A FEW MONTHS MY VEHICLE HAS BEEN CHANGING GEARS ABRUPTLY WHILE DRIVING OFTEN JUMPING FROM STOPS AND JUMPING DURING ACCELERATION. NOW AT 37000 MILES OWNING IT LESS THAN 2 YEARS THE ENGINE LIGHT HAS COME ON AND SERVICE TRANSMISSION SOON WITH NO ACCELERATION. I HAVE TAKEN MY FOOT OFF THE BRAKE TO START FROM A STOP AND DURING ONE OF THE JUMPS I ALMOST REAR-ENDED THE CAR IN FRONT OF ME.

THIS PROBLEM HAS HAPPENED 5 TIMES LAST TIME THE CAR SHUT DOWN WAS ON THE HIGHWAY WITH MY GRANSON IN CAR I WAS TERIFFIED

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON TWO OCCASIONS THE FOLLOWING SEQUENCE OF EVENTS HAVE HAPPENED. 1. "CHECK ENGINE" LIGHT APPEARS. MESSAGE READS "SERVICE TRANSMISSION". 2. IMMEDIATELY TRANSMISSION NO LONGER RESPONDS. 3. TURN OFF VEHICLE. UPON RESTARTING "CHECK ENGINE" LIGHT REMAINS ON BUT VEHICLE RETURNS TO FUNCTIONING NORMALLY. 4. TAKE VEHICLE IN TO CHECK THE TROUBLE CODE. UPON RESTARTING VEHICLE THE "CHECK ENGINE" LIGHT NO LONGER APPEARS. THE ISSUE FIRST OCCURRED AT AROUND 31,500 MILES WHILE TRAVELING SURFACE ROADS AT ABOUT 40 MPH. I TOOK IT IN TO THE DEALERSHIP FOR AN UNRELATED RECALL NOTICE AND INFORMED THEM OF THE OTHER ISSUE. THEY SAID THEY WOULD INSPECT THE TRANSMISSION FOR ANY AND ALL ISSUES. THE VEHICLE WAS RETURNED TO ME AND I WAS ASSURED THERE WAS NO ISSUE. AT AROUND 34,000 MILES THE ISSUE HAPPENED AGAIN; THIS TIME IT HAPPENED DRIVING ON A BUSY HIGHWAY AT 70MPH. UPON TAKING IT IN TO AN AUTOZONE THE TROUBLE CODE READ "P0887 TCM POWER RELAY CONTROL CIRCUIT HIGH". THE DEALERSHIP TOLD ME THEY AREN'T AWARE OF THAT CODE AND IT IS CURRENTLY IN THEIR POSSESSION TO INVESTIGATE. *TR

THE TRANSMISSION SLIPS, STALLS, HESITATES AT ACCELERATION AT ANY SPEED. PARTICULARLY WORRISOME WHEN TRAVELING ON HIGHWAYS WHEN IT JEOPARDIZES OUR SAFETY! HAPPENS CONTINUALLY DESPITE THE JEEP DEALERSHIPS ATTEMPTS TO REPAIR. STILL TELLING US IT IS A SOFTWARE ISSUE AND A DAY AFTER SERVICE PROBLEM CONTINUES. NO FIX.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY EXPERIENCED AN UNINTENDED ACCELERATION CAUSING THE SPEED TO INCREASE TO APPROXIMATELY 70 MPH BEFORE DECREASING TO 40 MPH. THE CONTACT INDICATED THE SPEED WOULD NOT EXCEED OVER 40 MPH AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A SOFTWARE UPDATE WAS PERFORMED TO CORRECT THE FAILURE. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS NOT AVAILABLE.

THE VEHICLE CONSTANTLY SHIFTS HARD, OR DOES NOT SHIFT WHEN SUPPOSED TO. CONSTANT JERKING OF VEHICLE WHEN SPEEDING UP. SOMETIMES WILL NOT DOWNSHIFT WHEN GOING DOWN HILL. THIS IS A CONSTANT PROBLEM EVERY TIME I DRIVE THE VEHICLE. I HAVE HAD IT BACK TO THE DEALER SEVERAL TIMES, AND THEY WILL DO "COMPUTER UPDATES", BUT IT DOES NOT HELP.

I PURCHASED THE CHEROKEE A FEW MONTHS AGO AND HAVE BEEN PLAGUED WITH TRANSMISSION PROBLEMS. IT JERKS AND WILL SURGE WHILE IN PARK. IT WON'T CHANGE GEARS AS IT SHOULD. THE CHECK ENGINE LIGHT CAME ON AND TOOK IT TO THE LOCAL DEALER. THEY HAVE TO REPLACE THE THERMOSTAT HOUSING. THEY DID "FLASHES" AND "RELEARNS" FOR TRANSMISSION PROBLEMS. AS SOON AS I DROVE OFF THE LOT, THE TRANSMISSION WAS PERFORMING EXACTLY AS BEFORE WITH NO IMPROVEMENT.